Manuale d’uso / di manutenzione del prodotto 7000 Series del fabbricante Mitel
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3300 CITELlink Gateway for 7000 Series Norstar Phones M7100 Phone User Guide.
NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries.
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUST.
-ii- CALL HANDLING 6 Temporary Hold 6 Transfer 6 Conference 6 Conference Split 7 Call Forward 8 Call Forward - Remote 9 Call Forward - End Chaining 9 Call Forward - Override 10 Messaging - Advisory 10.
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 IC P, your M7100 phone has si x fixed-function keys ( SUPERKEY, TRANS/CONF , CANCEL, DOWN ARROW, , ).
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?").
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3.
-4- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1.
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5.
-6- CALL HANDLING Temporary Hold To place a call on temporary hold z Press TRANS/CONF . To retrieve a call from temporary hold z Hang up or press CANCEL . The held call automati cally calls back your phone. Note: A call placed on temp orary hold will automatically ca ll back your phone after 1 minute.
-7- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF .
-8- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy.
-9- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes).
-10- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisor y Msgs?" appears.
-11- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1.
-12- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2.
-13- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset.
-14- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2.
-15- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mitel 7000 Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mitel 7000 Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mitel 7000 Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mitel 7000 Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mitel 7000 Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mitel 7000 Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mitel 7000 Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mitel 7000 Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
