Manuale d’uso / di manutenzione del prodotto 6757I del fabbricante Aastra
Vai alla pagina of 276
User Guide 6757i IP Phone 6 7 5 7 i I P P h o n e 41-001201-15 Rev 00 Release 2.4.
Aastra T elecom will not accept liab ility for any damages and/or long distance char ges, which result from unauthorized and/or unlawful use. While every ef fort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained wi thin this documentation.
iii Software License Agreement Sof tware License Agreement Aastra T elecom Inc., hereinaf ter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended.
.
v Table of Contents Software License Agr eement .................................................................................................... .. iii T able of Contents ............................................................................
vi Table of Contents T able of Content s Defining an Emer gency Dial Plan ..........................................................................................57 Line Keys and Softkeys .............................................................
vii Table of Contents T able of Content s Pre-dialing a Nu mber .......................................................................................................... ..153 Using Handsfree Speake rphone ............................................
viii Table of Contents T able of Content s Message W aiting I ndicator .............. .....................................................................................23 0 Incoming Intercom Call Features ...........................................
Model 6757i IP Phone User Guide 1 About this Guide About this Guide This guide explains how to use the basic features of your new 67 57 i phone. Not all features listed are available by default. Contact your system or network administrator to find ou t which features and services are available to you on your system.
2 Model 6757i IP Phone User Guide Introduction Introduction This 6757i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer , conference an d more. The 6757i IP telep h one provides communications over an IP Networ k u sing the SIP IP telephony protocol.
Model 6757i IP Phone User Guide 3 Introduction •P o w e r s o u r c e For Ethernet networks that supply in -line power to the phone (IEEE 802.3af): — For power , us e the Eth ernet cable (supplied) to connect from the ph one directly to the network for power .
4 Model 6757i IP Phone User Guide Getting Started Getting S t arted The 6757i mu st be set up and be configured prio r t o its first use. This section describes phone behavior and start up screen s you may see when the phone is first plugged in, or wh en it is restarted.
Model 6757i IP Phone User Guide 5 Getting Started The 6757i phone then checks settings and looks fo r new configurati on and firmware updates for the phone from a server . If a new update is found, the phone displays the message “ Updating Configuration ”.
6 Model 6757i IP Phone User Guide Getting Started When the co nfigura tion update is complete, the phone disp lays the following screens and then displays the Idle screen.
Model 6757i IP Phone User Guide 7 Getting Started Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.
8 Model 6757i IP Phone User Guide Getting Started Idle Screen When the phone has successfully updated the co nfiguration and connecte d to the network, the phone displays the Idle S tate screen. The idle screen is shown whenever your phone is not in use.
Model 6757i IP Phone User Guide 9 Getting Started Reference For more information abou t configuring the top and bottom softkeys, see “Softkeys” on page 60 . For more information ab out using the Services, Directory , Callers List, Intercom, Dial, Conference, and T ransfer keys, see the following sections: • “Making Calls” on page 152.
10 Model 6757i IP Phone User Guide Getting Started Idle Screen with V oicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number ne xt to the envelope indicates how many new messages you have.
Model 6757i IP Phone User Guide 11 Getting Started For example, if you conf igure a bottom softkey fo r speeddialing to Home, an d then you pickup the handset, the screen displays the Dial , Conf , and Xfer default softkeys with a Mor e softkey .
12 Model 6757i IP Phone User Guide IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions The following sections describe the various 6757i phon e key functions, and how they help you make and manage you r ca lls and caller information.
Model 6757i IP Phone User Guide 13 IP Phone Keys and Key Descriptions Line/Call Ap pearance key - Connect s you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls wi thout lifting the handset.
14 Model 6757i IP Phone User Guide IP Phone Keys and Key Descriptions Softkeys - 12 sof tke ys on the 6757i IP Phone. - 6 T op Keys: static softkeys (up to 10 p rogrammable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configure d for specific functions.
Model 6757i IP Phone User Guide 15 Methods for Customizing Your Phone Methods for Customizing Y our Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra W eb UI in an Internet browser window from yo ur PC.
16 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Simplified Options Menu Y our System Administrator may configur e a simplified optio ns menu for your phone. The following table indicates the optio ns that may appear on your phone if the simplified options menu is applied.
Model 6757i IP Phone User Guide 17 Methods for Customizing Your Phone Using the IP Phone UI 1. Press the Options key on the p hone to enter the Options List. 2. To g o t o a n Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option .
18 Model 6757i IP Phone User Guide Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you ca n also customize additional options on the IP Phone using the Aastra W eb UI. In order to acce ss your phone using the Aastra W eb UI, you need to know your phon e’ s IP address.
Model 6757i IP Phone User Guide 19 Methods for Customizing Your Phone The Network S tatus window displays for the IP ph one you are accessing. 3. Y ou can logout of the Aastra W eb UI at any time by clicking Log Off .
20 Model 6757i IP Phone User Guide Methods for Customizing Your Phone The following categories display in the side menu of the Aastra W eb UI: S tatus, Operation, Basic Settings . Headings Descriptions Stat us The Stat us section displays the network status and the MAC address of the IP phone.
Model 6757i IP Phone User Guide 21 Methods for Customizing Your Phone Basic Settings Preferences - Allows yo u to enable/disable the followi ng: •P a r k C a l l • Pickup Parked Call • Suppress .
22 Model 6757i IP Phone User Guide Phone Status Phone S t atus Y ou can view the status of your phone u s ing the IP Phone UI or the Aastra W eb UI. Phone St atus via IP Phone UI Phone St atus via IP Phone UI The " Phone S tatus " option on the IP phone displays the status of your pho ne to the LCD display .
Model 6757i IP Phone User Guide 23 Phone Status Finding Y our Phone’ s IP Address If you want to access your phone’ s options using an Internet browser , you need to enter the IP address of the phone in the brow ser to open the Aastra W eb UI. Use the following procedure to find your phone’ s IP address.
24 Model 6757i IP Phone User Guide Phone Status Phone St atus via the Aastra Web UI Use the following procedure to view th e phone status via the Aastra W eb UI. 1. Open your web browser , enter the phone’ s IP ad dress or host name into the address field and press < Enter >.
Model 6757i IP Phone User Guide 25 Phone Status SIP Account St atus The IP Phones show the SIP registration status on the IP Phone’ s Network S ta t us sc reen in the Aastra W eb UI. The following is an illustration of the Network Stat us screen in the Aastra W eb UI with SIP status displayed.
26 Model 6757i IP Phone User Guide Phone Status The following table describes the status conditions that can display for the account. Stat us Condition Description Registered Displays this status on accounts that HA VE bee n registered with the SIP proxy server .
Model 6757i IP Phone User Guide 27 Customizing Your Phone Customizing Y our Phone The following paragraphs describ e the options av ailable from either the IP Phone UI, the Aastra W eb UI, or both, and provide pro c edures applicable to the option. Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP phon e.
28 Model 6757i IP Phone User Guide Customizing Your Phone Ring T one Set s In addition to ring tones, you ca n configure ring tone sets on a global-basis on the IP phone.
Model 6757i IP Phone User Guide 29 Customizing Your Phone 6. Press Done. 7. Select T one Set . 8. Select the country for which you want to apply the tone set. V alid values are Australia , Euro pe, France , Ge rmany , Italy , UK , Mexico , and US . Default is US .
30 Model 6757i IP Phone User Guide Customizing Your Phone Contrast Level The " Contrast Level " option on the IP phone allows yo u to set the amount of light that illuminates the LCD display . Use this option to set the preference of contrast level.
Model 6757i IP Phone User Guide 31 Customizing Your Phone Backlight The " Backlight " option on th e IP phone allows you to se t the backlight st atus on the LCD display to the following: • Off - Backlight is always OFF .
32 Model 6757i IP Phone User Guide Customizing Your Phone 7. If you selected " Auto ", press the Advanced softkey . 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. V alid values are 1 to 120 seconds (2 minutes).
Model 6757i IP Phone User Guide 33 Customizing Your Phone Live Dialp ad* The " Live Dialpad " option on the IP phone turns the Live Dial Pad mode ON or OFF . W ith live dial pad ON, the 6757i IP phone auto matically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed.
34 Model 6757i IP Phone User Guide Customizing Your Phone Set Audio The " Set Audio " option on the IP P hone allows you to set the audio mode for yo ur IP phone. It also allows you to set the volume level of the headset microphone. Y ou can set Audio on your IP phon e using the IP Phone UI only .
Model 6757i IP Phone User Guide 35 Customizing Your Phone Headset Mic V olume The " Headset Mic V olume " option allows you to set the volume level for the headset microphone. Setting Audio Mode and He adset Mic V olume 1. Press on the phone to enter the Options List.
36 Model 6757i IP Phone User Guide Customizing Your Phone 7. Select Headset Mic V olume . 8. Select the Low , Medium , or Hig h volume level. Default is Medi um .
Model 6757i IP Phone User Guide 37 Customizing Your Phone T ime and Date On the IP phones, you can configure the following: • T ime and date • T ime and date format • T ime zone • Daylight savings time •T i m e S e r v e r s Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone .
38 Model 6757i IP Phone User Guide Customizing Your Phone 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the " Backspace " key to move back a space a nd delete a character . Use the " AM/PM " softkey to specify either AM or PM for the time setting.
Model 6757i IP Phone User Guide 39 Customizing Your Phone 4. Using the keys on the keypad, enter a da te to set on the IP phone. Use the " Backspace " key to move back a space and delete a character . 5. Press Done to save the setting. 6. Select Date Format .
40 Model 6757i IP Phone User Guide Customizing Your Phone Set Time Zo ne 1. Select Prefer ences . 2. Select Time and Date . 3. Select Tim e Zo ne . A list of T ime Zones display for different areas of the world. 4. Select a T ime Zone that applies to your area.
Model 6757i IP Phone User Guide 41 Customizing Your Phone 3. Select a Daylight Savings ti me from the list of options. Default is Automatic . V alid values are: •O F F • 30 min summertime • 1h summertime • Automatic (Default) 4. Press Done to save the Daylight Savings value you selected.
42 Model 6757i IP Phone User Guide Customizing Your Phone 5. Enable the time server if required using the " Enable " key . 6. Using the keys on the keypad, enter an IP address or domain name for the time server . Use the " Backspace " key to move back a space and delete a characte r .
Model 6757i IP Phone User Guide 43 Customizing Your Phone • 24h (24 hour format) 3. In the “Date Format” field, select the date format you want to use on your phone.
44 Model 6757i IP Phone User Guide Customizing Your Phone Language The IP phones support several dif ferent languages. Y ou can have the IP Phone UI and the Aastra W eb UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, conf iguration parameters, etc.
Model 6757i IP Phone User Guide 45 Customizing Your Phone 6. Press Done to set the language on the ph one. The change is dynamic. When you ex it the Optio ns Menu, the phone d isp lays all menu items in the language you selected. 1. Click on Basic Settings->Prefer ences->Language Settings.
46 Model 6757i IP Phone User Guide Customizing Your Phone Language Input The 6757i supp orts text and character inputs in various languages (En g lish, German, French, Spanish, and Italian). Inputting text ual or character information into the IP Phone UI can be done using the keypad on the ph one.
Model 6757i IP Phone User Guide 47 Customizing Your Phone Spanish German Key Uppercase Characte rs Lowercase Char acters 0 0 0 1 1.:;=_,-'&() 1.
48 Model 6757i IP Phone User Guide Customizing Your Phone Italian Configuring Language Input Us ing the IP Phone UI Y ou can configure the language you use for inputting on the phone by setting the Input Language option. The default input lang uage setting is English.
Model 6757i IP Phone User Guide 49 Customizing Your Phone 4. Select Input Language . Select the language you want to use when inputting text and characters into the IP Phone UI. V alid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) 5.
50 Model 6757i IP Phone User Guide Customizing Your Phone Latin 2 Character Set The 6757i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra W eb UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Model 6757i IP Phone User Guide 51 Customizing Your Phone User Password This category allows you to ch ange the user password for you r phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure.
52 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password.
Model 6757i IP Phone User Guide 53 Customizing Your Phone Resetting a User Password If you forget your password, you can reset it an d enter a new password. The reset user password feature resets the password to the fact ory default wh ich is blank (no password).
54 Model 6757i IP Phone User Guide Customizing Your Phone Rest arting your phone Y ou may want to restart your phone to check fo r updates on the server . Y ou may occasionally need to restart your phone to set changes or updates to your phone or network settings.
Model 6757i IP Phone User Guide 55 Customizing Your Phone Phone Lock Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Option s ->Phone Lock on the IP Phone UI.
56 Model 6757i IP Phone User Guide Customizing Your Phone 1. Click on Operation->Phone Lock . Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ".
Model 6757i IP Phone User Guide 57 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telep h one number (emergency services number), that allow s a caller to contact local emergency services for assistance when required.
58 Model 6757i IP Phone User Guide Customizing Your Phone Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phon e for dialing emer gency services in your area.
Model 6757i IP Phone User Guide 59 Line Keys and Softkeys Line Keys and Sof tkeys This section describes the Multiple Line/Call Appe arance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, an d the customizable softkeys loca ted at the top and bottom of the phone screen.
60 Model 6757i IP Phone User Guide Line Keys and Softkeys Sof tkeys Y our 6757i has 12 multi-functional softkeys: • 6 T o p Key s : static softkeys (up to 10 programmabl e functions) • 6 Bottom Keys : state-based softkeys (up to 20 programmabl e functions).
Model 6757i IP Phone User Guide 61 Line Keys and Softkeys The following table lists the func tio ns you can set on the softkeys and provides a description for each function,. Key Functio n Description None Indicates no setting for the key . Line Indicates the key is configured for line use.
62 Model 6757i IP Phone User Guide Line Keys and Softkeys Keys can also be set up to quickly to access fe atures such as Call Return (*69) or V oicemail.
Model 6757i IP Phone User Guide 63 Line Keys and Softkeys S t ate-Based Sof tkeys (Bottom Keys only) On the 6757i bottom softkeys, you can configure a sp ecific state to display when a softkey is being used. The following table describes the states av ailable to configure for the softkeys.
64 Model 6757i IP Phone User Guide Line Keys and Softkeys In the Aastra W eb UI, the operationa l states for ea ch softkey dis play enabled. T o disable a state, you uncheck the box for that state. Key Display Behavior On the 6757i IP Phone, you can config ure up to 20 functions on the bottom softkey s.
Model 6757i IP Phone User Guide 65 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone.
66 Model 6757i IP Phone User Guide Line Keys and Softkeys Line Key Y ou can set a softkey to act as a line/call appearan ce key on the 6757i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59 .
Model 6757i IP Phone User Guide 67 Line Keys and Softkeys This means that when all line/call appearances are in use, 1 call is connecte d while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available.
68 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a Line Key Y ou can set a key as an additional line on the 6757 i. The key acts as a line that behaves the same as a hard line key . For more informatio n about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59.
Model 6757i IP Phone User Guide 69 Line Keys and Softkeys 6. (Bottom Softkeys) In the state fi elds, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8.
70 Model 6757i IP Phone User Guide Line Keys and Softkeys Speeddial Key The normal function of the speeddial option allows you to dial a numb er quickly by pressing a key configured for spee dd ialing.
Model 6757i IP Phone User Guide 71 Line Keys and Softkeys Press-and-Hold to Create a S peeddial (applicable to sof tkeys, keyp ad keys, expans ion module keys) Pressing and holding down a softke y , keypad key , or expansion module key on th e phone initiates a speeddial feature.
72 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the " Enter Number: " field, enter a number . for the sp eeddial key using the keypa d keys. Y ou can enter up to 16 numbers in the "Enter Number:" field Press the 2 key to move to the next field.
Model 6757i IP Phone User Guide 73 Line Keys and Softkeys Creating a S peeddial Using the S peed Dial Edit Option Y ou can use the IP Phone UI at the path, Options->Preferences->Speeddial E dit , to create a speeddial key . 1. Press on the phone to enter the Options List.
74 Model 6757i IP Phone User Guide Line Keys and Softkeys Y ou can enter up to 16 letters in the "Enter Name:" field. 6. Press the 2 key to move to the next field. 7. In the " Enter Number: " field, enter a number . for the sp eeddial key using the keypa d keys.
Model 6757i IP Phone User Guide 75 Line Keys and Softkeys Creating a S peeddial Key Using the Sofkeys or Exp ansion Module Keys Use the following procedure to set a key to fu nction as a speeddial. The procedure shows the softkey screens as an example.
76 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial to apply to the key .
Model 6757i IP Phone User Guide 77 Line Keys and Softkeys Editing Speeddial Keys On the 6757i, you can edit a spe eddial key using any of the follo wing methods: • Using the Aastra W eb UI at the pa.
78 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. Press a speeddial key you want to edit. The speeddial edit screen displays. 5. Edit the speeddial information as applicable and press SA VE .
Model 6757i IP Phone User Guide 79 Line Keys and Softkeys Editing a S peeddial on a Sof tkey or Exp ansion Module Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . 2. Select the key configured for speeddial.
80 Model 6757i IP Phone User Guide Line Keys and Softkeys Editing a S peeddial Key Using “Keyp ad Speeddial” in the Aas tra Web UI 1. Click on Operation->Keypad Speeddial. . 2. Select from "Digit 1" through " Digit 9 ". 3. In the input box, edit th e phone number , extension, or speeddial prefix for this Digit key .
Model 6757i IP Phone User Guide 81 Line Keys and Softkeys "Do not Disturb" (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND).
82 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Do Not Disturb to apply to the key .
Model 6757i IP Phone User Guide 83 Line Keys and Softkeys Busy Lamp Field (BLF) Key The BLF feature on the IP phones allows a s pecif ic extension to be mon itored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone.
84 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF Key Use the following procedure to se t a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 85 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Va l u e " field, enter the phone number or extension you want to monitor .
86 Model 6757i IP Phone User Guide Line Keys and Softkeys BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only). The BLFList feature on the IP phones is sp ecifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field fea t ure .
Model 6757i IP Phone User Guide 87 Line Keys and Softkeys Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> .
88 Model 6757i IP Phone User Guide Line Keys and Softkeys 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . 6. In the " BLF List URI " f ield, enter the name of the BLF list defined on the BroadS oft BroadW orks Busy Lamp field page for your p articular user .
Model 6757i IP Phone User Guide 89 Line Keys and Softkeys Automatic Call Distri bution (ACD) Key (for Sylantro Servers) The 6757i an d any attached Expansion Modules support Automatic Cal l Distribution (ACD) for Sylantro servers. The ACD feature allows the Syla ntro server to distribute calls from a queue to registered IP phone users (agents).
90 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6757 i IP Phone. The proced ure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 91 Line Keys and Softkeys Expansion Module Keys 7. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 8. (M675i) In the " Label " field, enter a label to apply to this ACD key .
92 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Check with your Administrator to veri fy the queue linked to your ACD Key . 2. Press the ACD Key on your IP phone. Th e LCD displays the label of the ACD queue you are accessing. The " User ID " and " Passwor d " prompts displays.
Model 6757i IP Phone User Guide 93 Line Keys and Softkeys 6. T o allow your phone to be available in the qu eue, press the A v ailable softkey . The following screen displays. If your IP phone status is set to “ A vailable ” then the server begins to distribute phone calls from this queue to your IP ph one.
94 Model 6757i IP Phone User Guide Line Keys and Softkeys Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Aastra IP phones su pport th e Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercep t - or pickup - a call on a monitored extension.
Model 6757i IP Phone User Guide 95 Line Keys and Softkeys Configuring Directed Call Pickup (DCP) Key (for Sylantro Serve r s) Use the following procedure to configure Direct ed Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example.
96 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the “ Va l u e ” field, specify the extension you want to intercept when you press this softkey .
Model 6757i IP Phone User Guide 97 Line Keys and Softkeys Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Use the following procedure to co nfigure Group Call Pickup on the 6757i IP Phone. The procedure shows the softkey screens as an example.
98 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9.
Model 6757i IP Phone User Guide 99 Line Keys and Softkeys 3. Press the Pickup Key for the extension you select. The call is answe r e d. Press the Pickup Key to an swer the call Select an extension DCP on line: Services Dir Callers Icom - Pickup 1. 2201 2.
100 Model 6757i IP Phone User Guide Line Keys and Softkeys XML Key The 6757i IP phone has a feature you can enable called " XML " (Extensible Markup Lang uage). XML is a markup language much like HTML . Y our System Administrator can create customized XML menu services and load them to your IP phone.
Model 6757i IP Phone User Guide 101 Line Keys and Softkeys The XML Application T itle is the label that displays beside the XML softkey on your phone. If you use the Services key to access the XML features, the " XML Application Title " is the label that displays on the Services Menu in the IP Phone UI.
102 Model 6757i IP Phone User Guide Line Keys and Softkeys 4. In the “ Label ” field, enter a label for the Services key . 5. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey .
Model 6757i IP Phone User Guide 103 Line Keys and Softkeys Configuring an XML Key Use the following procedure to config ure an XML key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML .
104 Model 6757i IP Phone User Guide Line Keys and Softkeys 7. In the " XML Application URI " field, enter the applicable URI(s). 8. In the " XML Application T itle " field, enter the title of t he serv ice. This title appears on t he phone’ s LCD after pressing the XML key .
Model 6757i IP Phone User Guide 105 Line Keys and Softkeys Accessing the XML Service After an XML application(s) has been saved to yo ur IP phone, and either the Services Menu or a key have been configured to access the XML applic ations, the customized service is ready for you to use.
106 Model 6757i IP Phone User Guide Line Keys and Softkeys W ebApp s Key Y ou can set a softkey or expansion module key to automatically access a pre-programmed, hardcoded, XML-based application. Pressing th e W ebApps key launches the XML application “ xml.
Model 6757i IP Phone User Guide 107 Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select " W ebApps ".
108 Model 6757i IP Phone User Guide Line Keys and Softkeys Flash Key Y ou can set a key to generate a fl ash event when it is pressed on th e 6757i. Y ou do this by setting the key to " flash ".
Model 6757i IP Phone User Guide 109 Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select " Flash ".
110 Model 6757i IP Phone User Guide Line Keys and Softkeys S precode Key Y ou can set a key to automatically activate specific services of fered by the server by setting a key to " sprecode ".
Model 6757i IP Phone User Guide 111 Line Keys and Softkeys 4. In the " Label " field, enter a label to display on the IP phone for this key . 5. In the " Va l u e " field, enter the appropriate value for ac cessing specific services from the server .
112 Model 6757i IP Phone User Guide Line Keys and Softkeys Park/Pickup Keys The IP phone has a park and pickup call feature th at allows yo u to park a call and pickup a call when required. The IP phones support the Park/Pick up feature on the Asterisk, BroadW orks, Sylantro, and ININ PBX servers.
Model 6757i IP Phone User Guide 113 Line Keys and Softkeys On the IP phone UI, the stat ic configuration method displays the following: • When a call comes in, an d you pickup the handset, the default lab el of " Park " displays on the Phone UI.
114 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring Park /Pickup using S tatic Configuration Use the following procedure to configure the Park/Pickup call fea t ure using the static configuration method. 1. Click on Basic Settings->Prefer ences->General .
Model 6757i IP Phone User Guide 115 Line Keys and Softkeys Park/Pickup Key Configuration The programmable meth od of conf iguration crea tes park and pickup keys that you can configure on the 6757i phon e.
116 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys.
Model 6757i IP Phone User Guide 117 Line Keys and Softkeys Expansion Module Keys 13. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 14. In the " Ty p e " field, select Park .
118 Model 6757i IP Phone User Guide Line Keys and Softkeys If the call is parked successfully , the response is either a greeting voice confirming that the call was parked, or a hang up occurs.
Model 6757i IP Phone User Guide 119 Line Keys and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra W eb UI, you can co nfigure the "L ast call return" (lcr) fu nction on a key . This feature is for Sylantro servers only .
120 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Last Call Return .
Model 6757i IP Phone User Guide 121 Line Keys and Softkeys Call Forward Key Using the Aastra W eb UI, you can co nfigure the Call Forward (CFWD) function on a softkey or expansion module key .
122 Model 6757i IP Phone User Guide Line Keys and Softkeys Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Call Forward .
Model 6757i IP Phone User Guide 123 Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensio ns to be monitored, and once there is any state change with those extensions , th e key shows the status of the monitored lines. The Xfer key allows a call to be transferred to o ther recipients blindly or consultatively .
124 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a BLF/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
Model 6757i IP Phone User Guide 125 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select BLF/Xfer .
126 Model 6757i IP Phone User Guide Line Keys and Softkeys Speeddial/Xfer The Speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing. The Xfer key allows a call to be transferred to other reci pien ts blindly or consultatively .
Model 6757i IP Phone User Guide 127 Line Keys and Softkeys Configuring a S peeddial/Xfer Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
128 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial/Xfer .
Model 6757i IP Phone User Guide 129 Line Keys and Softkeys Speeddial/Conf The 6757i al lows you to configure a softkey or ex pansion module key to be used as a speeddial conference ke y ( Speeddial/Conf key) while remaining in the curre nt call.
130 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring a S peeddial/Conf Key 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N>. Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys.
Model 6757i IP Phone User Guide 131 Line Keys and Softkeys Expansion Module Keys 8. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 9. In the " Ty p e " field, select Speeddial/Conf .
132 Model 6757i IP Phone User Guide Line Keys and Softkeys Services Key By default, the 6757i has a Services key config ured on key 1 of the T op keys. However , you can use any key to con figure a " Servic es " key . The Services key accesses enhanced features and se rvices provided by third parties.
Model 6757i IP Phone User Guide 133 Line Keys and Softkeys Configuring a Services Key Use the following procedure to config ure a Services key on the 6757i IP Phone. The pro ced ure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML .
134 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 6. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 7. In the " Ty p e " field, select Services .
Model 6757i IP Phone User Guide 135 Line Keys and Softkeys Directory Key By default, the 6757i has a Directory key configured on key 2 of the top set of keys. Howev er, using the Aastra W eb UI, you can assign the Directory k ey to any key on the to p or bottom keys on the phone.
136 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys.
Model 6757i IP Phone User Guide 137 Line Keys and Softkeys Callers List Key By default, the 6757i has a Callers List key confi gured on key 3 o f the top set of keys. However , using the Aastra W eb UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
138 Model 6757i IP Phone User Guide Line Keys and Softkeys 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> . Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys.
Model 6757i IP Phone User Guide 139 Line Keys and Softkeys Intercom Key By default, the 6757i has an Intercom key config ured on key 4 of the to p set of keys. However , using the Aastra W eb UI, you can assign the Interc om key to any key on the top or bottom keys on the phone.
140 Model 6757i IP Phone User Guide Line Keys and Softkeys Configuring an Intercom Key Use the following procedure to config ure a Callers List key on the 6757i IP Phone. The procedure shows the top softkeys screen as an example. 1. Click on Operation->Softkeys and XML .
Model 6757i IP Phone User Guide 141 Line Keys and Softkeys 7. In the " Ty p e " field, select Intercom . 8. (M675i) In the " Label " field, enter a label to apply to this key .
142 Model 6757i IP Phone User Guide Line Keys and Softkeys Phone Lock Key Y ou can configure a key on the IP Phone to use as a lock/unlock k e y . Y ou assign the function of the key as “ Phone Lock ”. Configuring a Phone Lock Key Use the following procedure to co nfigure a Phone Lock key on the 6757i IP Ph one.
Model 6757i IP Phone User Guide 143 Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select Phone Lock from the list of options.
144 Model 6757i IP Phone User Guide Line Keys and Softkeys Paging Key (Sends the RTP Stream) Y ou can configure a Paging key on the phone t h at allows you to send a Real Time T ransport Protocol (R TP) stream to pre-configured multicast address(es) without in volving SIP signaling.
Model 6757i IP Phone User Guide 145 Line Keys and Softkeys 2. Select from “ Key 1 ” through “ Key 10 ” on the T op keys. or Select from "Key 1" through " Ke y 20 " on the Bottom keys. 3. In the " Ty p e " field, select Paging .
146 Model 6757i IP Phone User Guide Line Keys and Softkeys Using the Paging Key The following procedure describes the use of th e Paging key on the IP Phone. The pro cedure assumes you have already configured t he Paging key using the Aastra W eb UI. 1.
Model 6757i IP Phone User Guide 147 Line Keys and Softkeys None Key Y ou can set a softkey , or expansion module key to force a blank entry on th e IP phone display for a specific key . Y ou do this by setting the key to " none ". The keys are added in order (from key1 to key20) afte r any hard-coded keys have be en added.
148 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 4. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 5. In the " Ty p e " field, select None .
Model 6757i IP Phone User Guide 149 Line Keys and Softkeys Empty Key Y ou can set a softkey to force a bl ank entry on the IP ph one display for a specifi c key . Y ou do this by setting the softkey to " empty ". The keys are added in order (from key 1 to key 20) after any hard-coded keys ha ve been added.
150 Model 6757i IP Phone User Guide Line Keys and Softkeys Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Empty .
Model 6757i IP Phone User Guide 151 Line Keys and Softkeys Deleting a Key Use the following procedure to delete a key on the 6757i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML . or Click on Operation->Expansion Module <N> .
152 Model 6757i IP Phone User Guide Making Calls Making Calls This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset.
Model 6757i IP Phone User Guide 153 Making Calls Pre-dialing a Number Y ou can also make a call by pre-dialling a number . Pre-dialling lets you view a number before you dial. Us e the Backspace softkey to correct any errors. Using Handsfree S peakerphone The handsfree feature allows you to speak to someone without usin g the handset or headset.
154 Model 6757i IP Phone User Guide Making Calls Using a Headset The 6757i accepts headsets throug h the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Model 6757i IP Phone User Guide 155 Making Calls Using Intercom On the 6757i, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 o n the top set of softkeys. Using the Icom Key 1.
156 Model 6757i IP Phone User Guide Making Calls For more information about the incoming Intercom features an d for procedures on setting these features, see “Incoming Intercom Call Feat ures” on page 231 .
Model 6757i IP Phone User Guide 157 Making Calls Redial • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hoo k and press , a Redial List displays.
158 Model 6757i IP Phone User Guide Making Calls Mute Y ou can use the Mute key to mute the handset, h eadset, or speakerphone. When you use the mute key on your phone, you canno t be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON.
Model 6757i IP Phone User Guide 159 Receiving Calls Receiving Calls When a call is ringing at y ou r e x te n si o n , t he in bound callers extension and name display to the s cr e en . T he li n e/ c al l appearance light flashes quickly for the incoming call.
160 Model 6757i IP Phone User Guide Receiving Calls Sending an Incoming Call to V oicemail Y ou can send an incoming c all dir ectly to voicemail without answer ing the call. T o do this, press without pickin g up the h andset. If yo u're already on the phone your in coming call should go directly to voicemail.
Model 6757i IP Phone User Guide 161 Handling Calls Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold Y ou can plac e an active call on hold by pressing the Hold key .
162 Model 6757i IP Phone User Guide Handling Calls When on Hold T o let your caller know that they are still on hold, music plays soft ly (if this has been set up for your system). The call/lin e appearance light for the line you ar e on remains solid to indicate that you are still connected.
Model 6757i IP Phone User Guide 163 Handling Calls T ransferring Calls Blind T ransfer A blind transfer is when you transfer a call dir ectly to another extensio n without consulting with the person receiving the call. T o do this, simply co mplete the transfer imme diately after you have entered the number .
164 Model 6757i IP Phone User Guide Handling Calls Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. T o transfer a call to another extension 1. Connect to Party 1 (if not al ready connected).
Model 6757i IP Phone User Guide 165 Handling Calls Conferencing Cal ls The 6757i IP p hone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broads oft Servers) (Administrator must enable this method).
166 Model 6757i IP Phone User Guide Handling Calls Using Local Conferencing Use the following procedure to create a conf erence call using local conferencing. Use the following illustration as a reference. 1. When you begin a conference, you are the first party in the conference (Party 1).
Model 6757i IP Phone User Guide 167 Handling Calls Joining T wo Active Calls in a Single Conference 1. Begin with active calls on two di fferent lines (for exam ple, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conferen ce th e two calls together (for example, Line 1).
168 Model 6757i IP Phone User Guide Handling Calls Using Centralized Conferencing Use the following procedure to create a conferen ce call using centralized conferencing. Use the following illustration as a reference. Setting Up a Conference and Adding Multi ple Parties (for Sylantro and Broadsoft Se rvers) 1.
Model 6757i IP Phone User Guide 169 Handling Calls 4. Press the Conf Key . A new line opens. 5. Enter the phone numbe r of Party 3. 6. W ait for Party 3 to answer . When Party 3 answer s, you can consult with them before adding them to the Conference 1.
170 Model 6757i IP Phone User Guide Handling Calls 5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. Y ou now have two active conferences on two different lines.
Model 6757i IP Phone User Guide 171 Managing Calls Managing Calls The 6757i has several features that make it easier to manage calls, and to keep track of your caller history , as well as your business and person al co ntacts.
172 Model 6757i IP Phone User Guide Managing Calls 1. Press the Directory Key . The directory displays the number of entries in your list. If the Directory list is empty , " Dir ectory Empty/Use Save to add " displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Model 6757i IP Phone User Guide 173 Managing Calls Adding New Entries to the Directory List Y ou can store a maximum of 7 numbers associated with a unique name. Y ou can apply pre-defined labels to the entry which include, Off ice, Home, Cell, and Pager , or create your own labels.
174 Model 6757i IP Phone User Guide Managing Calls Adding Names, Numbers, Labels On Screen 1: • Y ou can add names using the abc softkey . • Y ou can add numbers (up to 7 nu mber s pe r name) using the nu mbers on the ph one’ s keypad. • Use the Backspace softkey when required.
Model 6757i IP Phone User Guide 175 Managing Calls • Y ou can use the Dial softkey to automatically dial th e number in the Directory entry . • Y ou can use the Add Number softkey to add additional number s to the current Directory entry (up to 7 numbers p e r name).
176 Model 6757i IP Phone User Guide Managing Calls Arranging Multiple Screens Y ou can use the Arrange softkey to move the number/labe l/line forward or backward between screens for the specified name. If there is a labe l assigned to the entry , the following screen displays after pressing the Arrange softkey.
Model 6757i IP Phone User Guide 177 Managing Calls Deleting Entries from the Directory List Y ou can delete entries from the Dire ctory List in the following ways: • Delete a single name or number and all associated numbers and labels.
178 Model 6757i IP Phone User Guide Managing Calls T o delete all entries from the Directory List: 1. Press the Directory key . 2. At the “Directory List” top screen, press DeleteList .
Model 6757i IP Phone User Guide 179 Managing Calls Saving from the Callers List Y ou can save a name, number , and/or label from the Callers List to the Di rectory List using the following procedure. Use the fo llowing illustration as a reference. 1. Press the Callers List key .
180 Model 6757i IP Phone User Guide Managing Calls Downloading the Directory List to Y our PC Y ou can download the Directory List to your PC via the Aastra W eb UI. The phone stores the dir ectorylist.csv file to your PC in comma- separated value (CSV) format.
Model 6757i IP Phone User Guide 181 Managing Calls Download the Directory List Use the following procedure to do wnload the Directory List to your PC using the Aastra W eb UI . 1. Click on Operation->Directory . 2. In the Directory List field, click on .
182 Model 6757i IP Phone User Guide Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6757i telephone stores information on up to 200 incoming calls in th e Callers list.
Model 6757i IP Phone User Guide 183 Managing Calls Access the Callers List Use the following procedure to access the Callers List. Use th e following illustration as a reference. 1. Press the Callers List key . 2. Use the 2 and 5 keys to scroll through the lin e items in the Callers List.
184 Model 6757i IP Phone User Guide Managing Calls Edit Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix.
Model 6757i IP Phone User Guide 185 Managing Calls Delete Entries from the Callers List Y ou can delete individual items from the Callers List, or you can delete all items in the Callers List. Use the following procedure to delete an individual item from the Callers List.
186 Model 6757i IP Phone User Guide Managing Calls Download the Callers List to Y our PC Y ou can download the Callers List to y o ur PC for viewing using the Aastra W eb UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Model 6757i IP Phone User Guide 187 Managing Calls Account Configuration (DND and Call Forwarding) The 6757i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. Y ou can set specific modes for the way you want the phone to h an dle DND and CFWD.
188 Model 6757i IP Phone User Guide Managing Calls The following describes the key b ehavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key togg les all accounts on the phone to ON or OFF .
Model 6757i IP Phone User Guide 189 Managing Calls Configuring DND Using the Aastra W eb UI . Use the following procedure to conf igure DND using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences->General . 2. In the “ DND Key Mode ” field, select a “do not disturb” (DND) mode to use on the phone.
190 Model 6757i IP Phone User Guide Managing Calls 4. Click on Basic Settings->Account Configuration . 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. 6. Click to save your c hanges. The changes takes affect immediately without a reboot.
Model 6757i IP Phone User Guide 191 Managing Calls DND in Account Mode 1. W ith the account in focus on the IP Phone UI , press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll throug h each account.
192 Model 6757i IP Phone User Guide Managing Calls DND in Custom Mode 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone a nd allows you to enable/disable a specific ac count or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
Model 6757i IP Phone User Guide 193 Managing Calls Call Forward Account-Based Configuration Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to a nother destination. On the 6757i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone.
The following table describes the key and M essage W aiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone. Key LED Behavior for All Modes MWI LED Behavior for All Modes CFWD key LED RED if CFWD All, CFWD Busy , or CFWD No Answer is enabled for the account in focus.
Model 6757i IP Phone User Guide 195 Managing Calls Configuring CFWD Using the Aas tra Web UI Use the following procedure to config ure CF WD using the Aastra W eb UI. 1. (optional) Click on Operation->Softkeys and XML ; or Click on Operation->Expansion Module .
196 Model 6757i IP Phone User Guide Managing Calls Expansion Module Keys 5. Select from “ Key 1 ” through “ Key 36 ” (M670i) or Select from “ Key 1 ” through “ Key 60 ” (M675i) 6. In the " Ty p e " field, select Call Forward from the list of options.
Model 6757i IP Phone User Guide 197 Managing Calls • Custom - The Custom mode allows you to configure CF WD for a specific account or all accounts. Y ou ca n configure a specific state ( All , Busy , and/or No Answer ) for each account independently or all accounts.
198 Model 6757i IP Phone User Guide Managing Calls The “ No Answer ” option call forwards incoming calls on ly if the account rings but is not answered in the defined number of rings.
Model 6757i IP Phone User Guide 199 Managing Calls Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra W eb UI.
200 Model 6757i IP Phone User Guide Managing Calls . In the above example, CFWD Al l is enabled as indicated by a check mark ( 3 ), CFWD Busy is enabled but no call forward phone numb er is c onfigured as indicated by a ! , and CFWD NoAns is disabled as indicated by an X .
Model 6757i IP Phone User Guide 201 Managing Calls 4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State scr een. In the followi ng example, the CFWD All state is ON. 5. Press the CHANGE key in the CFWD State screen.
202 Model 6757i IP Phone User Guide Managing Calls 7. Use the DOWN arrow key to scroll to the “ No. Rings ” field. Press the CHANGE key to select the number of ri ngs to apply to the phone for call forwarding incoming call s. V alid values are 1 to 20.
Model 6757i IP Phone User Guide 203 Managing Calls 11 . Select a state using the UP and DOWN arrow keys. Y ou can enable/disable a specific account on the phone with any or all of the following states. However , the configuration you set will apply to all accounts on the phone.
204 Model 6757i IP Phone User Guide Managing Calls 12. In the CFWD No Answer state, press the CHANGE key for the mode you selec ted in step 2. This displays the Call Forward State scree n. In the following example, the CFWD All state is ON. 13. Press the CHANGE key in the CFWD State screen.
Model 6757i IP Phone User Guide 205 Managing Calls 17. Press DONE in the CFWD Mode Scr een to save all changes. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account. In the above example, Screen name1, Sc reenname2, and Scre enname3, are three ac counts configured on the phone.
206 Model 6757i IP Phone User Guide Managing Calls 3. Select an account using the UP and DOWN arrow keys. Y ou can also use the follo wing keys if required: • All Off Key - Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone.
Model 6757i IP Phone User Guide 207 Managing Calls Y ou can also use the follo wing keys if required: • All Off Key - Disables all CFWD states for the selecte d account.
208 Model 6757i IP Phone User Guide Managing Calls 9. Use the DOWN arrow key to scroll to the “ Number ” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify .
Model 6757i IP Phone User Guide 209 Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone.
210 Model 6757i IP Phone User Guide Managing Calls V oicemail The V oicemail feature on the 6757i IP phone allows you to use a line, configured with a phone number for dialing out, to co nnect to a voicemail server . For each assigned V oicemail number, there can be a minimum of 0 or a maximum of 1 V oicemail access phone number .
Model 6757i IP Phone User Guide 211 Additional Features Additional Features This section describes additional featur es you can use on the 6757i phone. Star C o d e s All of the main call handling and extension manage ment features using star codes can be set on your phone b y your Administrator .
212 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences . 2. Go to the " General " section . 3. The “ Suppr ess DTMF Playback ” field is enabled by default. T o disable this field, uncheck the box.
Model 6757i IP Phone User Guide 213 Additional Features Display DTMF Digit s A feature on the 6757i phone allo ws users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when usin g the keypad to dial, or when dialing from a so ftkey or expansion module key .
214 Model 6757i IP Phone User Guide Additional Features 2. Enable the " Display DTMF Digits " fie ld by checking the check box. Disable this field by uncheckin g the box).
Model 6757i IP Phone User Guide 215 Additional Features Enable/Disable Call W aiting The call waiting feature notif ies the user on an activ e call, of a new incoming call. Y ou can disable the call waiting feature, so that the new incoming call is automatically reject ed by the phone with a busy message.
216 Model 6757i IP Phone User Guide Additional Features 1. Click on Basic Settings->Prefer ences->General. 2. The “ Call W aiting ” field is enabled by default.
Model 6757i IP Phone User Guide 217 Additional Features Play Call W aiting T one Y ou can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the Aastra W eb UI.
218 Model 6757i IP Phone User Guide Additional Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttere d dial tone when there is a message waiting on the IP phone.
Model 6757i IP Phone User Guide 219 Additional Features XML Beep Support Using the Aastra W eb UI, you can enable or disable a beep to be audible when the phone receives an XML application using the " XML Beep Support " field a t the path Basic Settings->Pr eferences->General .
220 Model 6757i IP Phone User Guide Additional Features S t atus Scroll Delay Using the Aastra W eb UI, you can specify a scroll delay option that allows you to set the time delay , in seconds, between the scrolling of each status message on th e phone.
Model 6757i IP Phone User Guide 221 Additional Features Incoming Call Interrupt s Dialing The 6757i has a feature you can enable or disable called " Incoming Call Interrupts Dialing ".
222 Model 6757i IP Phone User Guide Additional Features Configuring "Incoming Call Interrupt s Dialing" Use the following procedures to confi gure " Incoming Cal l Interrupts Dialing " on the IP Phone. 1. Click on Basic Settings->Prefer ences->General .
Model 6757i IP Phone User Guide 223 Additional Features Switch UI Focu s to Ringing Line Y ou can configure a feature on the 6757i that cont rols the behavior of the phone when it receives an incoming call when it is alre ady in a connected call.
224 Model 6757i IP Phone User Guide Additional Features Preferred Line and Pref erred Line Timeout The 6757i has a feature ca lle d “p ref erred line” a nd “preferred line timeout ”. If you enable the preferred line parameter on your ph one, after a call ends (incoming o r outgoing), the display switches back to the preferred line.
Model 6757i IP Phone User Guide 225 Additional Features Configuring “Preferred Line” and “Preferred Line T imeout” Using the Aastra W eb UI Use the following procedure to configure the Pref erred Line and Preferred Line T imeout feature using the Aastra W eb UI.
226 Model 6757i IP Phone User Guide Additional Features Goodbye Key Cancels Incoming Calls The 6757i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone wh en you are on an active call.
Model 6757i IP Phone User Guide 227 Additional Features 3. Click to save your settings. Using the Goodbye Key to Cancel Incoming Calls Fe ature IP Phone UI IF THEN " Goodbye Key Cancels Incomi ng Call " is enabled AND a second call come s in while you are on an a ctive call, press the Good bye key to reject the second incoming call.
228 Model 6757i IP Phone User Guide Additional Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses Internet protocols to enable devices to be plugged into a network and automatical ly know about each other .
Model 6757i IP Phone User Guide 229 Additional Features 2. The " UPnP Mapping Lines " field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list.
230 Model 6757i IP Phone User Guide Additional Features Message W aiting Indi cator Y ou can configure the Message W aiting Indicator ( MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only , the LED illuminates if a voice mail is pending on line 3.
Model 6757i IP Phone User Guide 231 Additional Features Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming interc om calls to be automatic ally answered without having to set up an Icom key on your phone. The phone automati cally plays a warning tone when it receives an incoming in tercom call.
232 Model 6757i IP Phone User Guide Additional Features Auto-Answer/Play W arning T one The auto-answ er feature on the IP phone allows you to enable or disa ble automatic answering for an Intercom call. If “Auto-An swer” is enabled, the phone a uto matically answers an incoming intercom call.
Model 6757i IP Phone User Guide 233 Additional Features Configuring Incoming Intercom Settings Use the following procedure to configure inco ming intercom call settin gs on the IP phone. 1. Click on Basic Settings->Prefer ences->Incoming Intercom Settings .
234 Model 6757i IP Phone User Guide Additional Features Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twice to redial the last number dialed.
Model 6757i IP Phone User Guide 235 Additional Features Group RTP Paging (receives RTP stream s) Y ou can configure the phone to allow it to receive a Real T ime Transport Protocol (R TP) stream from pre-configured multicast address(es) without in volving SIP signaling.
236 Model 6757i IP Phone User Guide Additional Features Configuring Group RTP Paging Use the following procedure to configure R TP streaming on the receiving end for Paging applications using the Aastra W eb UI. 1. Click on Basic Settings->Prefer ences-> Group Paging R TP Settings .
Model 6757i IP Phone User Guide 237 Additional Features Use LLDP ELIN The 6757i IP Ph one supports Link Layer Discovery Proto c ol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notifica tion (ECN) Emer gency Lo cation Identification Number (ELIN).
238 Model 6757i IP Phone User Guide Available Features Enabled by Administrators A vailable Features Enabled by Administrators There are features on yo ur IP Phone that you can use ONL Y if an Administrator has enabled them on your phone. Those features are descri bed in this section.
Model 6757i IP Phone User Guide 239 Available Features Enabled by Administrators Customizable Callers Li st Key and Services Key The 6757i IP Ph one currently has a Cal lers List key and a Services key . Y our System Administrator can specify an XML URI tha t create s a custom Callers List and Services application for your phone.
240 Model 6757i IP Phone User Guide Available Features Enabled by Administrators — Line 2: conference tog e ther extensions 2005, 201 1 and 2021. • Disconnect from an active conference call wh ile allowing the other callers to remain connected. • Add unlimited number of users to a conference (dependent on the limitations of the server).
Model 6757i IP Phone User Guide 241 Available Features Enabled by Administrators Playing a W A V File On Y our Phone If enabled by your Ad ministrator , the 6757i IP P h one can play a W A V file.
242 Model 6757i IP Phone User Guide Available Features Enabled by Administrators Key Redirection Conference, T ransfer , Redial, Intercom Keys and V oicemail Option If enabled by your Administrator , the Conference, T ransfer , Redial, and Interc om keys, as well as the V oicemail option, can be redirected to XM L scripts.
Model 6757i IP Phone User Guide 243 Available Features Enabled by Administrators XML Applications and Off-Hook Interaction If enabled by you r Admini strator , the 6757 i can be preven ted fro m going into th e of f-hook/dialing state when the handset is of f-hook and the call en ds .
244 Model 6757i IP Phone User Guide Available Features Enabled by Administrators “Hold” Feature Enhanceme nt (for Broadsoft Servers) The Hold feature allows you to pu t an active call on “hold,” then retrieve the cal l later . This enhancement is intended for IP phones operating with servers that supp ort RFC3264 (for example, Broadsoft).
Model 6757i IP Phone User Guide 245 Model M670i and M675i Expansion Modules Model M670i and M675i Exp ansion Modules The 6757i IP Ph one offers optional M670 i and M675 i Expansion Modules that attach to the right side of the phone to provide additional so ftkeys.
246 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules The Expansion Module ke ys support the following fun ction s: Y ou can configure the keys using the Aastra W eb UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i IP Phone.
Model 6757i IP Phone User Guide 247 Model M670i and M675i Expansion Modules Using the Exp a nsion Modules M670i Exp ansion Module After configuring the softkeys on the M6 70i Expansion Module, you can record the name of the softkey on the paper labels provided with the Ex pansion Module.
248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion Modules Page 3" List 5 " and " List 6 ". T o use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and pre ss the applicable softkey .
Model 6757i IP Phone User Guide 249 Model M670i and M675i Expansion Modules Press-and-Hold to Create a S peeddial Key Y ou can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speed dial key on the phone.
250 Model 6757i IP Phone User Guide Troubleshooting Solutions T roubleshooting Solutions Why is my display blank? Ensure that power is being prov ided to your phone.
Model 6757i IP Phone User Guide 251 Troubleshooting Solutions What are services, and how do I use them? Services on the IP phon e include: • XML Applications • Callers List • Directory List • V oicemail See the section, “Services Key” on page 132 more information about th e options available under "Services".
252 Model 6757i IP Phone User Guide Troubleshooting Solutions 1. Click on Operation->User Password . 2. In the " Current Password " field, enter the current user password. 3. In the " New Password " field, enter the new user password.
Model 6757i IP Phone User Guide 253 Troubleshooting Solutions How do I rest art the IP phone? 1. Press the button on the phone to enter the Option List. 2. Use the 2 key to scroll down the list of options to Phone S tatus and press the 4 key to select.
254 Model 6757i IP Phone User Guide Troubleshooting Solutions How do I lock my phone? Y ou can lock your phone to prevent the phone fro m being used or configured. Y ou can lock the phone using any of the followin g: • At the path Options->Phone L o ck on the IP Phone UI.
Model 6757i IP Phone User Guide 255 Troubleshooting Solutions Lock the Phone 2. In the " Lock the Phone? " field, click . The phone locks dynamically and displays the following message: " Phone is locked ". Unlock the Phone 3. Click on Operation->Phone Lock .
.
Model 6757i IP Phone User Guide 257 Limited Warranty Limited W arranty Aastra T elecom warrants this product against de fects and malfunctions during a one (1) year period from the date of origina l purcha se.
258 Model 6757i IP Phone User Guide Limited Warranty Af ter Warranty Service Aastra T elecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra T e lecom product, at Aastra T elecom's option, for a fixed charge.
Model 6757i IP Phone User Guide 1 Appendix A - Time Zone Codes Appendix A - T ime Zone Codes The following table iden tifies the time zone name and time zo ne code to us e on the IP phone.
2 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-.
Model 6757i IP Phone User Guide 3 Appendix A - Time Zone Codes KY -Cayman EST LC-S t Lucia LI-V a duz LT- V i l n i u s LU-Luxembourg L V -Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-M.
4 Model 6757i IP Phone User Guide Appendix A - Time Zone Codes SE-S tockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Ma rino SR-Paramaribo SV -El Salvador CET SGT CET CET CET SRT CST TR-Istanb.
Model 6757i IP Phone User Guide Index-1 Index Numerics 6757i additional features of 211 features of 2 line settings 59 making calls 152 requirements of 2 A Aastra W eb UI Basic Settings parameters 21 .
Index-2 Model 6757i IP Phone User Guide Index Index expansion module, 675i 24 5 expansion module, M670i and M675 i 24 5 F Flash key 108 G GCP key 94 getting started 4 Goodbye key ca nc els incoming ca.
Model 6757i IP Phone User Guide Index-3 Index Index missed call summary subscription 238 missed calls indicator accessing and clearing 209 overview 209 multiple line call appearances 59 N network disc.
Index-4 Model 6757i IP Phone User Guide Index Index finding IP address 251 handset not working 250 locking/unlocking phone 254 no dial tone 250 no ring 250 no speakerphone 250 phone displays "Bad.
.
Aastra T elecom will not accept liability for any da mages and/or long distance charges, which result from unauthorized and/or unlawfu l use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained with in this documentation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Aastra 6757I è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Aastra 6757I - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Aastra 6757I imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Aastra 6757I ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Aastra 6757I, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Aastra 6757I.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Aastra 6757I. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Aastra 6757I insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
