Manuale d’uso / di manutenzione del prodotto J2 650 del fabbricante Intel
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J2 650 Integrated Touchscreen Computer System Manual August 2008.
650 System Manual (Draft) Version 0.4 August 20, 2008 2 Contents Overview ...................................................................................................................... ...... 5 Specification................................
650 System Manual (Draft) Version 0.4 August 20, 2008 3 Removing the Back Cover ............................................................................................ 28 Changing the System Board .............................................
650 System Manual (Draft) Version 0.4 August 20, 2008 4 Applications .................................................................................................................. 58 RAID ...........................................................
650 System Manual (Draft) Version 0.4 August 20, 2008 5 Overview The 650 from J2 is the most high performa nce integrated Point of Sale computer available to date.
650 System Manual (Draft) Version 0.4 August 20, 2008 6.
650 System Manual (Draft) Version 0.4 August 20, 2008 7 S pecification Main board CPU Support Intel Desktop Processors L GA775, 1066 MHz FSB, 65W TDP max Intel 1.
650 System Manual (Draft) Version 0.4 August 20, 2008 8 Power Power Adapter 19VDC, 135W, 100-240 VAC,50~60Hz, 2.2A Optional Peripheral MSR 3 Track ( on PS2 port, wedge type ) iButton Dallas Key iButton ( on PS2 port, wedge type ) 2-in-1 MSR MSR 3 track (PS2) / Finger Print (USB) Second Display optional 8.
650 System Manual (Draft) Version 0.4 August 20, 2008 9 Unique Features The 650 truly has some unique features not hith erto seen on an integrated touch screen computer before. These features allow for a great deal of vers atility in how the 650 can be configured and used.
650 System Manual (Draft) Version 0.4 August 20, 2008 10 Automatic LCD Brightness Control Another innovative feature of the 650 is it s use of a light sensor to control the LCD brightness. A light sensor is built into the unit and can detect when a room is darkened.
650 System Manual (Draft) Version 0.4 August 20, 2008 11 System Configurations The 650 can be ordered or upgraded to many pos sible configurations. Selecting the right combination of mem ory, processor, hard driv e(s) and software drivers can dram atically change the performance of the 650 system.
650 System Manual (Draft) Version 0.4 August 20, 2008 12 Processors currently supported on the 650 CPU # Description (all are desktop processors) Cores Speed FSB .
650 System Manual (Draft) Version 0.4 August 20, 2008 13 I/O Ports The 650 is an integrated design with all the electronics in the hea d. Most I/O ports are accessible in the cable well at the bo ttom of th e unit. A cover plate is provided to cove r the cables.
650 System Manual (Draft) Version 0.4 August 20, 2008 14 Hard Disks Two 2.5 inch SATA hard drives (HDD) are sup ported. These drives can be configured as standard hard drives or as a RAID array. The SATA interface can support data transfer rates up to 3.
650 System Manual (Draft) Version 0.4 August 20, 2008 15 Compact Flash The 650 has one Type I/II Compact Flash (CF) memory slot. This slot is only for IDE mode CF devices and is easily accessed on the left side of the unit. The CF card is mapped to a SATA port and supports PIO Mode 0-4.
650 System Manual (Draft) Version 0.4 August 20, 2008 16 System Board POS computers typically have a desired lifes pan of 10 years or l onger, therefore product quality is of the utmost importance. The 650 electronics are built with high-end components to ensure reliability a nd long lasting product performance.
650 System Manual (Draft) Version 0.4 August 20, 2008 17 Secondary Display Port A secondary video display is supported on the 650 and can be set as the primary or secondary display. Secondary video displays can be configured as a Twin, Intel Dual Display Clone, or Extended Desktop.
650 System Manual (Draft) Version 0.4 August 20, 2008 18 Serial ports The 650 has three external RS232 serial ports, two of whic h can be powered COM2 and COM3. The serial ports are standard PC RS232 ports with a DB9 male connector. The serial ports, in a normal confi guration, are mapped to COM 1-3.
650 System Manual (Draft) Version 0.4 August 20, 2008 19 Parallel Port The 650 has one Parallel Printer Port located in the connector well (shown below ) which supports SPP, ECP and EPP printer modes. Th e mode can be changed in the BIOS setup. Parallel Port USB ports The 650 has five external and three internal USB 2.
650 System Manual (Draft) Version 0.4 August 20, 2008 20 Ethernet Connection The 650 uses the Realtek 8111C Gigabit Ethernet controller. The Ethernet connector is located in the cable well, as shown below . The Ethernet controller supports W ake on LAN, the BIOS supports a PXE boot ROM as well.
650 System Manual (Draft) Version 0.4 August 20, 2008 21 Audio The 650 uses the VIA1708B HD audio controller. There is one in ternal speaker. Both a microphone jack and a headset jack are located on the left side of the 650, as seen below , which allows for the connection of a mi crophone and headset or audio out to other devices.
650 System Manual (Draft) Version 0.4 August 20, 2008 22 Cash Drawer Ports The 650 is equipped standard with two Cash Dr awer ports. These ports are located in the cable well and use the industry stan dard RJ-11 connector and pin out ( illustrated below ).
650 System Manual (Draft) Version 0.4 August 20, 2008 23 bits of COM5, and the drawer open/close status will b e reflected on the CTS and RI bits, either bit may be used.
650 System Manual (Draft) Version 0.4 August 20, 2008 24 Service Removing the Head from the Base A countertop base is supplied standard with th e unit. The base is easily attached to the unit by sliding the unit onto the base’s mounting slots. One screw point is used to secure the base to the unit and is accessed from the bottom of the 650.
650 System Manual (Draft) Version 0.4 August 20, 2008 25 Removing the Power Suppl y The power supply is normally located in the counter top base. When using a wall m ount bracket or the J2 UPS, the power supp ly would be external from the unit. To remove the power supply from the base, one screw needs to be rem oved.
650 System Manual (Draft) Version 0.4 August 20, 2008 26 Wall Mounting Bracket A wall mount/VESA adapter bracket is s upplied standard with the 650 unit. This bracket allows the unit to b e mounted to a wall or other surface. The wall mounting bracket is a one piece bracket with four m ounting holes (p lus VESA mounting holes: see next section).
650 System Manual (Draft) Version 0.4 August 20, 2008 27 VESA Mounting The 650 unit also supports the industry standard 75mm VESA mounting. J2 offers a Pole Mount option that uses the VESA standard. There are also a nu mber of third party vendors that make many different types of 75mm VESA mounts, allowing for a myriad of mounting options.
650 System Manual (Draft) Version 0.4 August 20, 2008 28 Removing the Back Cover The following steps show how to disassemble the 650 for servicing: On a clean, protected surface, place the unit screen-side down. Rem ove the two cover screws as shown. Carefully li ft the back cover as shown.
650 System Manual (Draft) Version 0.4 August 20, 2008 29 Changing the System Board *Special Note : An anti-static workplace with proper grounding is required w hen changing the System Board.
650 System Manual (Draft) Version 0.4 August 20, 2008 30 After the screws are removed the system board can be unplugged from its connector. While using the I/O bracket to pull on, slide the board out towards the bo ttom of the unit as shown.
650 System Manual (Draft) Version 0.4 August 20, 2008 31 Adding Memory Note : An anti static workplace with proper grounding is required w hen adding memory. Remove the back cover. Y ou can now access the two memory sockets; the order in which the memory is populated does not matter.
650 System Manual (Draft) Version 0.4 August 20, 2008 32 Accessing the CF Card Remove screw as shown Lift cover out of the way Insert the Compact Flash card ensuri ng the card slides in on the guides When inserting the card do not force it . Replace cover when installed.
650 System Manual (Draft) Version 0.4 August 20, 2008 33 Accessing the Hard Drives Remove cover screw as shown Remove cover Remove or insert drive as needed The HDD may be hot swapped when in a RAID 1 configuration. In non RAID 1 configurations the unit should be powered down before changi ng a drive or data may be lost.
650 System Manual (Draft) Version 0.4 August 20, 2008 34 BIOS Setup Entering the BIOS Setup To enter the BIOS Setup, turn on or reboot the 650. Press the DEL key after the BIOS sign- on screen appears and it has displayed Initializ ing USB Controllers… Done .
650 System Manual (Draft) Version 0.4 August 20, 2008 35 Advanced Settings This menu contains settings to control a num ber of system functions. The Hard Drive, Serial Port, Parallel port, USB, Green .
650 System Manual (Draft) Version 0.4 August 20, 2008 36 SATA Configuration Screen When in SATA mode, hard drive type and si ze information and a dditional setup options can be accessed by selecting the drive and typing Enter. The hard drive submenu will now be displayed.
650 System Manual (Draft) Version 0.4 August 20, 2008 37 Super I/O Configuration This submenu allows for the setting of the se rial ports I/O addre ss, IRQ , mode (RS232, RS422, 485 port 1 only) and power (ports 2 and 3 only). The I/O ports and IRQ settings are normally only changed to support legacy software.
650 System Manual (Draft) Version 0.4 August 20, 2008 38 USB Configuration Here the function of the USB ports can be chan ge or disabled. This is to support legacy operating systems, software and hardware and it also lists the USB devices connected to the system.
650 System Manual (Draft) Version 0.4 August 20, 2008 39 Green Mode This feature is unique to the 650 system. This feature can be enabled or disabled with the default BIOS setting being disabled. As described earlier in this manual, when th e 650 is in Green Mode the system runs in reduced power mode.
650 System Manual (Draft) Version 0.4 August 20, 2008 40 LCD Brightness Control Mode / Auto Mode Another unique feature of th e 650 is the LCD Brightness Co ntrol Auto Mode. In some situations a system may be lo cated in an environm ent that is bright during the day and darkened at night.
650 System Manual (Draft) Version 0.4 August 20, 2008 41 There are five settings that control the au to brightness function; however the default settings should work for most insta llations.
650 System Manual (Draft) Version 0.4 August 20, 2008 42 Both Norton Ghost and Acronis disk image software can use the PXE boot ROM to download software images to the 650 hard dr ive. Both have been tested with the 650. For a diskless 650 system there is good suppor t in the Linux community for remote boot.
650 System Manual (Draft) Version 0.4 August 20, 2008 43 RTC Configuration Screen Wake On LAN Wake On LAN has no BIOS setting and is always enabled. CMOS Clear The 650 does not have a CMOS clear jumper. Th e BIOS has been designed so that there is no setting that can be changed to preven t entry into the CMOS setup.
650 System Manual (Draft) Version 0.4 August 20, 2008 44 There is a utility written by HP which can fo rmat almost any USB m emory device to be bootable. Here is a link, it is free: http://www.pcworld.com/downloads/file/f id,64963-page,1-c,downloads/description.
650 System Manual (Draft) Version 0.4 August 20, 2008 45 Exit Options After making any changes to the BIOS setti ngs, the changes can be saved from this screen.
650 System Manual (Draft) Version 0.4 August 20, 2008 46 Driver Inst allation / V ist a, XP Chipset Driver Installation The chipset driver is needed to get the full potential from the 650 chipset. It should be loaded before other drivers and first thing af ter booting XP or Vista.
650 System Manual (Draft) Version 0.4 August 20, 2008 47 Audio Driver Installation The Audio Drivers can be downloa ded from the J2 web site at: http://www.
650 System Manual (Draft) Version 0.4 August 20, 2008 48 Second Audio setup screen Check the Codec Driver box, and then click Next. Answer Next to any more dialog boxes, then Finish. The system will need to be rebooted be fore the audio drivers take effect.
650 System Manual (Draft) Version 0.4 August 20, 2008 49 Touch Screen Driver Installation The Touch Drivers can be downloa ded from the J2 web site at: http://www.j2retailsystems.com/support/650/Touch/ . After extracting the driver to a tem porary folder, run Setup , and then follow the instructions below.
650 System Manual (Draft) Version 0.4 August 20, 2008 50 Click the box “OK” to the PS/2 Warning message, then Next. Check the “None” selection, then Next.
650 System Manual (Draft) Version 0.4 August 20, 2008 51 Click the box “OK” to the USB message. UN-Check the box ”Support Multi-Monitor system” unless you are using a second display with touch. Then click Next, then Finish, and reboot the system.
650 System Manual (Draft) Version 0.4 August 20, 2008 52 After the system has rebooted touch should be working but will need to be calibrated. Click Start , All Programs , Touchkit, then Configure Utility . The program will launch, then selec t the Tools tab.
650 System Manual (Draft) Version 0.4 August 20, 2008 53 OPOS drivers The OPOS driver for the 650 supports the Cash Drawer ports, the optional MSR, the optional 2x20 character Customer Disp lay, and the optional iButton reader. The OPOS driver may be downloaded from the J2 web site at: http://www.
650 System Manual (Draft) Version 0.4 August 20, 2008 54 J2 Health Monitor Overview The J2 Health Monitoring software provi des a common method for a user’s software application to access the J2 syst em PC Health hardware, to check that the hardware is operating within specification.
650 System Manual (Draft) Version 0.4 August 20, 2008 55 A copy will also be loaded in the Startu p folder so the program loads on boot up. The program will create the registry keys it n eed s when it is run for the first time. Running Health Monitor The program will run at startup and the icon will appear in the taskbar tray.
650 System Manual (Draft) Version 0.4 August 20, 2008 56 Theory of Operation The J2 Health Monitor software is an app lication program that loads on system boot-up and runs in the background. At a predefined interval the software reads the health monitoring hardware and update s a set of registry keys with the current values.
650 System Manual (Draft) Version 0.4 August 20, 2008 57 Registry Keys The registry key valu es are stored under HKEY_LOCAL_MACHINEHARDWAREDESCRIPTIONJ2Health .
650 System Manual (Draft) Version 0.4 August 20, 2008 58 Refresh Interval The refresh interval controls how often th e hardware monitor values are updated.
650 System Manual (Draft) Version 0.4 August 20, 2008 59 RAID RAID Overview The 650 is unique in that it is the only inte grated POS computer to currently implement an integrated RAID function. The 650 uses the Intel Matrix Storage Technology to allow the two internal 2.
650 System Manual (Draft) Version 0.4 August 20, 2008 60 Enabling RAID in the BIOS The Intel manual for the Intel Matrix Storage Ma nager covers this same inf ormation given below in more detail and can be downloaded from the J2 web site. The documentation below is tailored for the 650 only.
650 System Manual (Draft) Version 0.4 August 20, 2008 61 Perform the following steps to ins tall the Intel Matrix Storage Manager d river during operating system setup: 1. Press the F6 key when prompted in the status line with the P ress F6 if you need to install a third party SCSI or RAID driver message.
650 System Manual (Draft) Version 0.4 August 20, 2008 62 If a hot spare is available, all that needs to be done is to swap the bad drive with the hot spare. Be sure to change th e correct drive. SATA Ports 0 corresponds to the HDD 0, the top drive in the HDD bay and SATA Ports 1 corresponds to the HDD 1, the bottom drive in the HDD bay.
650 System Manual (Draft) Version 0.4 August 20, 2008 63 The RAID will now rebuild an im age of the good driv e to the hot spare. Rebuilding Rebuilt The RAID has now mirrored the drive and the sy stem is now protected for a drive failure.
650 System Manual (Draft) Version 0.4 August 20, 2008 64 Packing List In addition to the foam packing inserts, th e following contents should be found in the 650 shipping carton.
650 System Manual (Draft) Version 0.4 August 20, 2008 65 650 Optional Peripherals MSR Overview The 650 can be ordered with a 3 track MSR. The MSR mounts on the right side of the 650 and uses a front facing MSR slot. This allo ws the 650 unit to be placed side by side, or in tight spaces, and still be able to swipe the card.
650 System Manual (Draft) Version 0.4 August 20, 2008 66 Installing the 650 MSR The 650 MSR is installed by first removing the MSR cover plate on the right back side of the unit. Remove the two screws, as shown. Remove MSR cover plate Two small plastic hole covers need to be removed, as shown.
650 System Manual (Draft) Version 0.4 August 20, 2008 67 Slide the MSR in to its mounting groove bei ng sure not to pinch the cable. Attach the MSR using the two screws at the locations, shown below .
650 System Manual (Draft) Version 0.4 August 20, 2008 68 You may now power up the 650 and the MSR s hould be working. For a quick test you can open Notepad and swipe a card, the information should appear in Notepad . You can now run the J2 MSR utility if you need any custom settings for the MSR.
650 System Manual (Draft) Version 0.4 August 20, 2008 69 Beep on Error: This setting will disable or enab le the MSR double beep tone on a bad read. No data is output on a bad read. Inter-Character Delay: This sets the delay between ch aracters sent by the MSR.
650 System Manual (Draft) Version 0.4 August 20, 2008 70 Data may be entered using the touch screen keypad or keyboard. Valid characters are any printable character and all control ch aracters.
650 System Manual (Draft) Version 0.4 August 20, 2008 71 MSR Firmware Update The MSR firmware can be updated in-circuit us ing this utility. This is to allow options and features to be added to the MSR as required.
650 System Manual (Draft) Version 0.4 August 20, 2008 72 650 UPS Specifications Hardware To install and use the J2 UPS module: 1: Remove the power supply adapter form the base of the unit. 2: Install the UPS module wher e the power supply was mounted.
650 System Manual (Draft) Version 0.4 August 20, 2008 73 Software Setup in XP 1: From the START button run CONTROL PANEL. 2: Double click POWER OPTIONS. 3: Select the UPS tab and click on Sele ct under Details . 4: Under Select manufacturer select Generic .
650 System Manual (Draft) Version 0.4 August 20, 2008 74 5: The default values for the Interface Configur ation are what the J2 UPS uses so just click Fini sh . 6: When returned to the Power Options Properties window click Apply to save the configuration.
650 System Manual (Draft) Version 0.4 August 20, 2008 75 STATUS LED There is one green status LED on the UPS. Th is can be viewed when by looking into the top of the base as shown in the picture below. Picture to be added here The status LED can be used to determine wh at mode the UPS is running in.
650 System Manual (Draft) Version 0.4 August 20, 2008 76 Customer Display To be added Secondary V ideo Display To be added Fingerprint Reader / MSR To be added.
650 System Manual (Draft) Version 0.4 August 20, 2008 77 iButton / MSR To be added RFID / MSR To be added Laser Scanner To be added.
650 System Manual (Draft) Version 0.4 August 20, 2008 78 Cont act Information Worldwide Headquarters: J2 Retail Systems Ltd. J2 House Clayton Road, Birchwood Warrington WA3 6RP United Kingdom 44 (0) 1925 817003 Phon e 44 (0) 1925 811989 Fax info@j2retailsystems.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Intel J2 650 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Intel J2 650 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Intel J2 650 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Intel J2 650 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Intel J2 650, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Intel J2 650.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Intel J2 650. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Intel J2 650 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
