Manuale d’uso / di manutenzione del prodotto CAM3371 del fabbricante Infortrend
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CAM3xxx Series User Manual Release 1.1.
2 All Rights Reserved © Surveon Technology 2012 Copyright Statement No part of this public ation may be reproduced, transmitted, transcribed, stored in a retrieval.
3 Rev ision History Version Description Date 1.0 Initial release: All the CAM3xxx series models are put into this manual; both hardware and soft ware aspects are covered.
4 T able of Contents Copyright Sta tement .......................................................................... 2 Revision Hi story ............................................................................... 3 Table of Co ntents .............
5 Logging Out of the System ............................................................. 29 Using the Help Interface ............................................................... 29 3.2. Connecting with an RTSP Play er .............................
6 Motion Dete ction ................................................................... 73 Tampering De tection .............................................................. 75 DI & DO .............................................................
7 Clear New Status .................................................................. 102 Set New St atus ..................................................................... 102 5.5. Camera Group Act ions ............................................
8 Safety Precautions Electric Shock W arning This equipment may cause electric shocks if not handled properly. Access to this equipment shoul d only be granted to trained operators and maintenance.
9 Chapter 1. Product Overv iew 1.1. Network Camer a Introduction CAM3xxx series are professional network came ras that use Internet Protocol (IP) t o transmit video streams and control signals over networks.
10 Dual Streaming Dual-stream design enables simul taneous support of real-time video monitoring, video recording, or mobile viewing appl ications which require different resolutions, compression formats an d frame rates.
11 1.3. T echnical Specifications Model List for CAM3xxx Series CAM3260 1.3M D/N Bullet IP Camera CAM3361 2M WDR D/N Bullet IP Camera CAM3365 3M D/N Bullet IP Camera CAM3371 2M WDR D/N Bullet IP Camera Specifications for CAM3260 Model Name CAM3260 Description 1.
12 Intelligent Video Motion Detection, Tampering Detection Video JacK N/A Audio 2 Way Audio Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out 2/1, terminal block Video Bu.
13 Specifications for CAM3361/3365 Model Name CAM3361 CAM3365 Description 2M D/N Bullet IP Camera 3M D/N Bullet IP Camera Image Sensor 1/2.7" 2 megapixel progressive scan CMOS 1/2.8" 3 megapixel SONY low light CMOS Lens 2.8 - 11 mm varifocal lens , F1.
14 Audio Input/Output 3.5mm phone jack Alarm In/Out N/A 2/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Event Action Send snapshot or video clip by FTP or email, record to NA.
15 Specifications for CAM3371 Model Name CAM3371 Description 2M D/N Bullet IP Camera Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS Lens 3 - 9 mm moto lens, F1.2 SNR 48dB WDR Yes Day/Night ICR Yes IR LED Yes (20M) Min Illumination 0.01 Lux @ F1.
16 Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out N/A Video Buffer 5 second pre-alarm, 30 second post-alarm Event Action Send snapshot or video clip by FTP or email, r.
17 Chapter 2. Hardware Overv iew 2.1. Overv iew Front V iew 1 Lens Sunshiel d IR LED Light s ensor Rear V iew Please remove the cover. Res et Bu tt on microSD/SDHC Ca rd Slot Sta tus LE D In dica tor.
18 2.2. Dimensions Unit: mm (inches).
19 2.3. Fu n c t i o n s 5 1 1 8 6 7 microS DHC RESET STA TU S Please look into the following table for cable op tions: 1. Audio In/Out Connector Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external mono microphone. Audio out can be connected to a public address system or an active speaker with a built-in ampl ifier.
20 2. Status LED Indicator The LED will light up after the camera has successfully comp leted the boot process. The Status LED indicator in th e rear of the camera can be set to light whenever the unit is accessed, or be shut off. Green Shows steady green for normal operation, flashing when the camera is accessed.
21 The I/O terminal connector provides an RS-485 interfac e, one transistor output, two digital inputs, and connection points for auxiliary DC power and GND. The I/O terminal connector provides the interface to: 1 transistor output - For connecting external devices such as relays and LEDs.
22 external relay, a diode must be connected in parallel with the load, for protection against voltage transients. RS-485A Pin 6 Data transmission connector for control of external devices. (ex. Pan/Tilt scanners) Tx RS-485B Pin 7 Data tran smission connector for control of external devices.
23 2.4. Installation 1. Use the screw hole indicator sticker to mark the desire d camera position on the ceiling. Use the sticker as a guide, and make one cable entry hole and four screw holes on a flat surf ace with the electric drill. 2. Fix the camera bracket on the s urface with screws and screw anchors.
24 6 . Remove the front cover with a Phillips head screwdriver, unscrew the zoom puller on the lens and adjust the desired view angel as needed. Re- tighten the zoom puller. Unscrew the focus puller on the l ens and adjust the focus as required. Re-tighten the focus puller and install the front cover back on the camera.
25 2.5. Camer a Deployment micro SD ca rd sl ot NAS FTP Em ai l s er v er Mic roph one Rou ter Router Client Client mic ro SD microSDHC RESET STAT US Spea ker Rear V iew Int e r ne t A larm Sens or 2.6. Before Y ou Start Please prepare a PC with Windows (XP or above) and web browsers (Internet Explorer 6.
26 Chapter 3. Connecting to the Network Camer a This section demonstrates how to conne ct to the network camera through two methods: Web Browser – A simple web-based inte rface. Internet Explorer is the recommended web browser for use with network cameras, and our examples will be from this browser.
27 3.1. Connecting with a We b Browser Obtaining IP address through the IP Utility The IP address can be obtained us ing the IP Utility in your p roduct CD: 1. Double click Start SearchToolInstall.exe to begi n the utility installation. 2. After the installation is complete, click the Auto Search button or click Camera > Search in the menus.
28 Logging into the System The following information will prompt for loggin g in: Username – The username for the domain. Def ault is always admin.
29 2. Search for Download signed ActiveX controls . Under this heading select Prompt and then click OK . 3. Continue installing the Active X components. 4. After installing ActiveX, go to Tools> Internet Options> Trusted Websites> Sites and add the IP Address of the c amera.
30 The help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the Live-view window..
31 3.2. Connecting with an R TSP Player Connections through RTSP Media Players such as Real Player and Qui ckTime Player are supported. We will use Real Playe r as an example in this section. 1. Launch Real Player. 2. Select File > Open URL , to open a URL dialog box.
32 Chapter 4. Configur ation through the W eb Interface Camera configurations can be do ne through web interface and IP Utility. **For web interface, please look into this chapter ; for IP Utility, please refer to Chapter 5 .
33 Export/Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Camera Group Act ions X V Configuration Settings X V Focus Tool X V.
34 4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow use rs to toggle between live- view and settings screens, as well as logout and pull up the help menu.
35 Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the screen. The screen size changes back to the actual image size (resolution). Full-Screen: Goes to full-screen when clicked; press “ESC” to return to wind owed view.
36 Control Description Language: Sets the UI language. Available languages include English, Simpli fied Chinese, and Traditional Chinese. Streams: Al lows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected.
37 4.2. Settings C a m e r a s e t t i n g s m a y b e c h a n g e d b y c l i c k i n g o n t h e Settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings. Gener al General setting menus are found under Settings > General .
38 System Status LED: changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on when camera is on - LED default on, flashing during camera access.
39 User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are two pre-configured accounts: admin - This is the default administration account, and cannot be deleted.
40 Adding Accounts In General > User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be c ombinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
41 Editing Accounts In General > User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Clicking Edit will allow you to change the following fields: User Group - The system allows for 2 types of u sers.
42 Date & Time Date and time settings can be accessed at Ge neral > Date & Time . Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings .
43 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving . Click OK to save or Cancel to abort the changes before you leave the p age.
44 Network The network settings, including network conf iguration, port configuration , and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network contex t. Network Configuration These settings are used to configure basic network access for the camera.
45 Secondary DNS fields. The network camera can be connected to the network upon completion. PPPoE Settings This feature is disabled by default. Connecting to the network using PPPoE (Point-to-Point Protocol over Ethernet) requires a user na me and password from your ISP (Internet Service Provider).
46 Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoints within an IP address where software "listens" for incoming information.
47 Note: The RTP port number must be an even number. After entering the RTP port number, the RTCP port nu mber will automatically be set to the RTP port number + 1. RTP Multicast Settings Tick Enable RTP Multicast to set up multicast via the RTP protocol.
48 UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allo wing new hardware to connect sea mlessly to a network. The settings for this feature can be found under Network > UPnP . To enable UPnP, first check the Enable UPnP box.
49 V ideo & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found under Settings > Video & Audio . Under this section, you can access basic video and audio settings, video appearance parameters, video strea m settings, as well as audio p arameters.
50 Image Appearance Settings These settings, found under Video & Audio > Image Appearance , deal with the video output of the camera. There a re two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings .
51 Sensor Configuration Brightness – Adjusts the brightness of the imag e. Note: In certain situations, the sensor may experience banding issues. In these cases, please turn raise the brightness. Satur ation - Adjusts the saturation of the image.
52 Auto Gain Control (AGC) - Automatic gain contr ol (AGC) adjusts the video gain level to a variety of inputs to preserve a correct exposure levels. o Schedule for Day Mo de - Allows users to set a time for day/night transitions. From: - The time, in hours and minutes, when the camera will be in day mode.
53 Image Appearance (for CAM3361/3371) Image Attributes These parameters deal with the image li ghting and color. All p arameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value.
54 o O n e P u s h A F ( O n e P u s h A u t o F o c u s ) ( F o r C A M 3 3 7 1 ) - Focus hold mode that can be automatical ly readjusted as required by the user (One push AF Trigger) assuming that the required subject is within the focusing li mits of the camera lens.
55 o Schedule for day mo de - Allows the user to set a time for day/night transitions. From: - The time, in hours and minutes, when the camera will be in day mode. To: - The time, in hours and minutes, when the camera will switch to night mode .
56 o HSBLC (High Suppression Backlight Compensation) - Backlight compensation helps resolve detail in darker areas even when brightly lit objects are in view. Highlight suppression goes further, darkening full white are as to achieve optimum video quality.
57 Advanced Settings Frequency - The user can choose to compensate for 50Hz or 60H z lighting. Denoise – Removes video noises. White Balance - This setting allows us ers to choose the color balancing method used. o AWB - Automatically chooses white level.
58 Image Appearance (for CAM3365) Image Attributes These parameters deal with the image li ghting and color. All p arameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value.
59 Sensor Configuration The Sensor Confi guration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following parameters can be changed: Backlight Compensation - Backlight compensation adjusts video gain to automatically correct the exposu re of objects that are strongly backlit.
60 Frequency - Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compensate for 50Hz or 60Hz lighting. Note: In certain situations, the sensor may experience banding issues.
61 Max Shutter Speed – users can choose the Max Shutter Speed from 1/30, 1/6 0, 1/120, 1/1000 and 1/10000. Min Shutter Speed - users can choose the Min Shutter Speed from 1/30, 1/60, 1 /120, 1/250, 1/500, 1/750, 1/1000, 1/1500, 1/2000, 1/10000 and 1/100000.
62 Video Streams (for CAM3260) The configuration for video stream s, including resolution, frame rate and image quality parameters can be found under Video & Audio> Video Streams . The page is split into se ttings for 2 streams. Common settings are: Video format - The compression format for the video stream.
63 Key Frame Interval - Sets the period between minimally compressed recovery frames that don't require other video frames to decode. 1/4s, 1/2s, 1s, 2s, 3s, and 4s are possible values. Video Quality Settings - Sets the quality of the video image.
64 Video Streams (for CAM3361/3365/3371) The page is split into se ttings for 2 streams. Common settings are: Video format - The compression format for the video stream. o H.264 - Provides the best compressio n, an d clear picture, but is processor intensive.
65 Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are poss ible values. You can also choose to type in the values you want (the range is from 1~30). Key Frame Interval - Sets the period between minimally compressed recovery frames that don't require other video frames to decode.
66 Audio Settings The audio settings, under Video & Audio > Audio Settings , contain parameters dealing wit h audio coming from the camera s built in mic, or an external microphone. Mute - Selects whether or not to mu te the incoming audio from the camera.
67 PTZ Note: CAM 3361/3365 does not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-tilt- zoom (PTZ) cameras or mounts. The PT Z menu Settings > PTZ> RS-485 Settings allows configuration of the RS-485 controls.
68 Recording The Recording menu, Settings> Recording , deals with rec ording settings and managing recorded video files. Recording Basic Settings Recording basic settings, Recording > Recording Basic Settings are parameters which deal with the recording locat ion and scheduling.
69 Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the m icroSD cards. Locating Video Files To locate video files from a specific time frame, enter a begin and end time in the From: and To: fields below, and click Search .
70 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entry. You can also select all displayed entries by checking the box in the header row. There will be two buttons in each entry: Play - Plays the video file in local helper application.
71 Event Notification Event Notification settings, found under Settings > Event Notification , deal with the event detection, scheduled record ing, and notification abili ties of the camera. Event Server The event server, which can be configured under Event Notification > Event Server , is the communications center of th e camera.
72 Test - Click this button to send a t est email. E-mails will only be sent if all parameters are entered correctly. FTP Settings FTP settings are used to configure recording to a remote location via the file transfer protocol. Server Address - The address of the FTP server.
73 Motion Detection The motion detection functionality of the camera can be found under Event Notification > Motion Detection . Motion Detection Window Management To detect motion, first a detection wind ow must be created. First click the Window Settings tab to enter the window configuration , and click New to add a new detection window.
74 Click Save to save all settings. Settings of existing windows can also be changed by selecting the window and changing the settings. To delete a window, select a wind ow in and click Remove . After windows are set, you can activate motion detection by checking the Enable Motion Detection box.
75 Tampering Detection Note: CAM 3361/3365 does not support tampering det ection. Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole camera view. Parameters for this feature are found under Event Notification > Tampering Detection .
76 DI & DO Digital Input (DI) and Digital Output (D O) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for these ports can be found under Event Notification > DI & DO . Conditions for DI and DO triggering, as well as notifications for can be set under Event Settings .
77 Digital Output The camera can also be configured to send signals through the digital output. Each output has a Normal Status : High – DO outputs a high voltage when triggered, and is c onnect.
78 Event Settings Event settings deal with alarm handling and n otification, as well as feature scheduling. These settings can be found und er the Event Notification > Event Settings menu.
79 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
80 Never – The event is never triggered. Enable Triggering By After the frequency is selected, triggeri ng conditions can be set. Multiple conditions can be set at once. Available options include: Motion Detection - Trigger when motion is detected.
81 o Subject - The subject line of th e notification e-mail. o Additional Information - Contents of the notification e-mail. o Snapshot/Video Clip - Choose to send a snapshot or video attachment from 5s before to 30s after the trigger. FTP - uploads a snapshot or video clip to a F TP location specified in the Event Server settings.
82 Set Time Interval (When Activated) - The trigger time of the event (00:00 to 23:59). Enable Triggering By The next step is to specify the frequency of trigger response. 3 options are available: Always - The default setting; Triggers event when conditions are met.
83 o Snapshot/Video Clip - Choose to send a snapshot or video attachment from 5s before to 30s after the trigger. FTP - uploads a snapshot or video clip to a F TP location specified in the Event Server settings. o Snapshot/Video Clip - Choose to upload a snapshot or video file from 5 seconds before to 30 seconds after the trigger.
84 System The system settings, which deal with hardw are and firmware parameters, logs, and configuration lists, can be found under Settings > System. MicroSD Card Management MicroSD class 2/4/6 cards can b e accessed for offline video storage and upgrade purposes.
85 System Status The camera status can be found under System > System Status. This section displays us eful system information including: Network Configuration defined manually or obtained from.
86 System Log The system log, System > System Log, provides a log for system messages and events. The log lis ts important information s uch as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages.
87 Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web bro wser and go to System > Firmware Upgrade. 3. Choose “Specify the firmware to upgrade”. Click Browse…and locate the file [cam number]fw.
88 4. Power on the device and firmware upgrade will start automatically. The status LED flashes in amber during the upgrade. 5. The camera will start reboot after firmware upgrade completed . Remove the microSD/SDHC card from the slot. When LED turns gree n, firmware upgrade is completed.
89 Camera resets can also be performed under System> Reset To Factory Default. There are 2 types of reset. You can e ither reset all settings and configurations, or you can choose to keep the Network configuration, and reset all other settings and configurations.
90 Export/Import & Reboot In certain situations it may be nece ssary to restart your network camera (network settings changed, DHCP added, etc). The settings unde r System > Export/Import & Reboot allow you to restart t he camera.
91 Chapter 5. Configur ation through the IP Utility Camera configurations can be do ne through web interface and IP Utility. **For IP Utility, please look into this chapter ; for web interface, please refer to Chapter 4 .
92 Export/Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Camera Group Act ions X V Focus Tool X V.
93 5.1. Overv iew The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups withi n the camera; The IP Camera Utility also provides tools to perform simple conne ctivity configuration, firmware upgrades and reboot operations.
94 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the inst allation path. Clicking Browse… pulls up a f ile system browser. Clicking Disk Cost will display free space and the space the utility will take up on disks.
95 5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start > Program Files > IP Utility> IP Utility. Note: On startup, the utility will automati cally sc an for IP Cameras on t he same subnet as the computer.
96 5.4. Camer a Actions This section displays camera inform ation, including the IP, Name, Mode l, MAC Address, Status and Network Mask. Search Search updates the details for the cameras listed, as well as locates any new cameras connected on the same subnet.
97 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration , please make sure that the User set here has administrator privileges. The default Username/Password for cameras is admin/admin.
98 Delete from T ool 1. S e l e c t o n e o r m o r e c a m e r a s b y c h e c k i n g t h e b o x i n t h e f i r s t c o l u m n o f their listing. 2. Right click the camera(s) which you want to delete from the tool and select Delete from Tool. The camera will be removed from the listings.
99 Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group. Rebooting Camer a In certain cases it may be necessary to reb oot the camera. To do this: 1. Select a camera by checking the bo x in the first column of its listing.
100 Set IP The IP Address of a camera can be set by following these st eps: 1. Click the Set IP button. 2. You can choose to obtain an IP address from DHCP or assign a fixed IP. 3. Select on e or more camera s by checki ng the box in th e first colum n of their listing.
101 Link to Camer a Web Interface Link to Camera 1. Select a camera by checking the bo x in the first column of its listing. 2. Click the Link to Camera button or click Camera > Link to Camera in the menu bar. The c amera’s live view webpage will open in a browser window.
102 Clearing and Setting Status Clear New Status When a camera is first displayed in th e tool, the status column will display the status “New”. These cameras will show up in the All Devices > New Devices group. This fun ction clears the status.
103 These camera(s) will show up in the All Devices> New Devices group. The camera(s) will still be listed under All Device s> Warning/Errors if appl icable.
104 5.5. Camer a Group Actions The Camera Group frame contain s a simple tree containing group listings. There are two pre-defined subsections. All Devices - contains all the cameras in the tool, as well as predefined groups New De vices and Warnings/Errors MyGroup – contains only user defined group s.
105 3. The system will ask to confirm the deletion. Cl ick Yes to delete the group. Note: Groups may be deleted, even if they contain cameras. Rename Group 1. Expand MyGroup and right-click the group you wish to rename. 2. Choose Rename Group . Alternatively, click the group and c hoose Rename Group from the Group menu.
106 Move to Group This function moves the selected camera(s) fro m a group to another group. 1. From the Camera Group window select a group under MyGroup . 2. Select one or more cameras fr om the existing group b y checking the box in the first column of their listing.
107 Copy to Group This function copies the selected camera(s) fr om a group to another gr oup. 1. From the Device Group windo w select a group. 2. Select one or more cameras fr om the existing group b y checking the box in the first column of their listing.
108 5.6. Configur ation Settings Configuration can be downloaded and updated by selecting Camera > Configuration , or the process can be aut omated by downloading the configuration from one camera using the Download Configuration function, and then using the Update Configuration function to upload the changed configuration file.
109 3. Click the Browse button to browse the computer and locate a destination. 4. Click Download to download the configuration file to the destination. Update Configur ation 1. Select one or more cameras by checking the box in the first column of their listing.
110 5.7. Firmware Actions Download Firmware This function links to the user mana gement page of the selected camera. 1. Select a camera by checking the bo x in the first column of its listing. 2. Right click the camera and select Maintenance > Download Firmware or click Camera > Maintenance > Download Firmware i n t h e m e n u b a r .
111 Note: You must be logged i nto the camera to update the camera firmwa re. 1. Select one or more cameras by checking the box in the first column of their listing.
112 5.8. F ocus T ool The Focus Tool is use d as a refere nce for focus precision. Click the Focus Tool button to open it. Information of Best Focus Value , Current Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window. You can click Refresh to get a new data after focus adjustment is done.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Infortrend CAM3371 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Infortrend CAM3371 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Infortrend CAM3371 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Infortrend CAM3371 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Infortrend CAM3371, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Infortrend CAM3371.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Infortrend CAM3371. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Infortrend CAM3371 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
