Manuale d’uso / di manutenzione del prodotto H-CMD2002 del fabbricante Hyundai
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EXCELLENCE by H-CMD2002 2DIN MUL TIM EDIA DVD- RECEIVER WITH M OT ORIZED 6.5 TFT DISPLA Y Instruction m anual 2DIN DVD- 6.
2 Dear cust omer ! Than k you f or purchasi ng our pro duct. F o r saf ety , i t i s s t rongl y recom m en ded to read t h i s m anual caref ul l y b ef or e co n n ecti ng, operatin g an d/or adj usti ng t h e pro duc t an d kee p t h e m an ual f or ref eren ce i n the f uture.
3 Touch scree n opera tions ....................... .............................................. .............................................. ............... 26 Ge n eral operati ons ................................................................
4 SD/M MC card ..................... .......................................... .......................................... ........................................ 37 Mode sel ec t in g .............. ............................ .....................
5 Chan gin g t h e subti tle l anguage (f or DVD only ) ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ 48 Ch angin g angle ( f or DVD only ) .............. ....... .............. .............. .....
6 Im portant safeguards Usin g t h e device at tem perature below -10º m a y cause the b reakage o f t he devi ce. BEFORE USING PLEASE HEA T UP THE P ASSENG ER COMP AR TME NT TO THE RECOMMENDE D TEMPE RA TURE! Read caref ul l y t h ro ugh thi s m anual t o f am i l i ari ze y o ursel f wi t h t h i s h i gh-qual i t y sound sy stem.
7 M ultizone device description Mul t i zone def i ni t i on m eans the ab i l i t y of usi ng the h ead devi ce as the two sy nch ro n ous si gn al s s o urce.
8 Installation/ con nection Method 1 If t he m et er panel o f y o ur car has a t w o -din das h, and t he firepro o fing boar d i s capab l e o f sc rew cap , y o u coul d choose thi s m ethod. 1. Insert mount ing bracket (2 ) in t o t he dashboar d (1 ), sel ect t he appro pri at e tabs and b en d them o ut wi t h a s crewdri ver .
9 Ben d t he appropriate t ab s t o hol d the sl eev e f i rm ly i n pl ace. Note: Locate 12 bend tags al o ng the to p, bottom and si de s o f the m o un t ing sl eeve, wi t h the sleev e f ull y i n.
10 Bracket Step 3: Ins er t head unit into t he sl eeve Pl ease f ix bracket s on b o t h si des of the h ead un i t and i nsert h ead uni t in t o t he m o unti ng sl eeve.
11 Step 4: Install trim ring Pres s t ag s l ocated i n the i n si de of tri m ri ng t o th e hol e of tri m ri n g, here to. In stal l ati ons are com pl eted.
12 El ec trical connection.
13 Caution: F or som e car m odel s y ou may nee d to m od i fy wi ring of the s upp l ied p ower c or d. C ontac t y our authorized ca r deal er bef ore i nstal l i n g t h i s un i t . Using the ISO Connector 1. If y our ca r i s equi ppe d wi t h the ISO conn ector , then conn ect th e ISO conn ectors as i l lustrat ed.
14 Par king br ake cable connections Note: f o r saf et y purpose profess i onal i nstal lati o n f o r t he f o l lowi n g conn ections i s recomm ended.
15 Unit controls Mo ni tor 1. POW ER/MUTE b utt on Pres s the b utt on to turn the power on, press an d h ol d f or 2 second s t o turn t h e power off . W h en th e po we r i s o n pre ss i t t o cu t down the v ol um e o utput, pres s i t agai n to resum e vol um e.
16 2. SEL /LOC /DX b utton Press it (t he SEL b ut to n) to enter audi o sett ing m o d e. Pr ess i t ag a in o r press the curso r b utto ns to select the se tt i ng. Press the cursor b uttons or the VOL +/- b uttons to adj ust s ett i ng.
17 9. PLA Y/P A USE / ENTER / SCA N b utt o n In DVD m o de pres s i t to start t h e pl ay bac k. Press aga i n to pause pl ay b ack. Press i t t o res um e play bac k. In the m enu pres s the ENTER button t o conf i rm adj ustm en t. In TUNE R (RA DIO) m o de press the SCA N b utto n to s t art s can p l aying of the radi o st a t i o ns.
18 17. DVD/2-6C H b utt on Sh ort pres s t o en ter DVD m ode. Long press t o sel ect 2-chan nel o r 6-chan n el audi o i n DVD pl ay er and SD card reader . 18. OPEN button Sh ort pre ss to sl i de down/ up moni to r . Rear s i de 19. EJECT button Pres s t h i s button t o ej ec t t h e di s c.
19 Rem ote control 1 (g eneral) 1. EJE CT but t on Open t he panel and ej ec t the di sc . 2. SRC b utt on - Sel ect t h e pl ay bac k sourc e. 3. MUT E but t o n - T oggl e on / of f vol um e output 4. PO W E R but to n - T ur n on / of f th e powe r 5.
20 18. D I S C bu t t o n - Sel ec t the prev i ous di sc to pl ay bac k i n DVDC sour ce (No t supp o rt ed by t hi s uni t ). 1 9. V O L - bu t t o n - Decrease vol um e. 2 0. V O L + b u t t o n - In crease vol um e. 21. S TOP /BAND but t o n - s to p pl ay bac k, s el ec t FM /A M b an d.
21 Rem ote control 2 (kid zon e) 1. MUTE b utton - T urn on / of f v ol um e output. 2. R.SRC b utt on - Pl ay i n g source sel ecti on f or rear zone. 3. TITLE button - En ter the ti tl e m en u of the di sc (i n DVD Pl ay er). 4. MENU b utto n - Ent er t he m a in menu o f t h e d i sc (in DVD So urce).
22 Changing the bat ter y 1. Press t h e ca tch an d at the sam e t i m e pul l out the battery tray (pi c. 1). 2. Insert t he 1 x li t hium batt ery, t y pe C R2025 (3V) b att ery with t he sta m ped (+) m ark fac i ng upward . In sert the battery tray i nto the rem ot e con tro l (pi c.
23 M onitor opera ti ons Ope n /close TF T m oni tor Sh ort pre ss OPEN b utton on the f ron t pan el or pres s the EJ ECT b utton of th e rem ote contr ol to ope n/cl os e t h e m on i tor . TF T m oni tor auto ope n 1. Pres s t h e SYS SETUP button on the RC t o en ter the Sy stem setup m en u.
24 Aspect rati o The aspect rati o al ters accordi ng to th e f o ll o wi ng whil e pr essing t he WIDE b utton on t he fro n t panel or the rem ot e cont ro l FULL -> WIDE -> NORMA L -> OFF . F ULL - The sc ree n i s exten de d hori zon tal l y as a wh ole to the as pect rati o of 16 to 9.
25 2. Press t h e 8 / b utt on o n t he RC o r t he butto ns o n t he m o ni t or to sel ect sett ing: PICTURE, COLOR, CONTRA ST , BRIGHT , TINT . In RGB m o de, onl y BR IGHT i s av ai l abl e f o r adj ustmen t . In CVBS m ode, PI CTURE, COLOR, CONTRA ST , BRIGHT and TINT are av ai l ab l e f o r adj ustm ent.
26 Touch screen operations Pres s t h e MENU /SRC b utt on on the pan el t o get m ai n m en u, an d y ou can sel ect a play i n g source or m ake setup on sy stem an d DVD pl ay er b y touch b utton.
27 T ouch operation on radio Posi t i ons of to uch b uttons are sh owed i n the scre en , they i n di cate t h ei r f un cti ons on radi o operati ons. T ouch operation on SD car d Posi t i ons of to uch b utt ons are sh owed i n the sc reen , t h ey i ndi cate t h ei r f uncti ons on SD ca rd operati on.
28 General operations Rese t th e u ni t Opera ti n g t h e un i t f or the f i rst ti m e o r af ter repl ac i ng t h e car ba tt ery , y ou m us t res et the un i t . Pres s t h e RESET button o n the f ron t pan el to res to re the un i t to the ori gi n al f ac to ry setti ngs .
29 Th en pres s PLA Y/PA USE b utt on o r pres s t h e j oy sti ck upri gh tl y to en ter the sel ected source. OR pres s t h e correspondi ng button o n the m oni tor: TUNER, SD, DVD. OR press t he SRC b utt o n o n the RC repeatedly t o select the sou rce: f o r t h e 1 st zone on the m ain RC, f o r the 2 nd zone on the RC 2.
30 Display operations Pres s the DISP b utt on on the m on i tor or on t h e RC t o s how the pl ay bac k i n f orm ati on on the scree n. Au to brightn ess control To avo i d the d ispla y being t oo.
31 Dig ital tun er op erations Note: RDS servi ce i s av ai lab l e i n M broadcasti ng onl y . RDS serv i ce av ai l ab i l i t y vari es wi t h areas. Pl eas e un derstand i f RDS s erv i ce i s not av ai l ab l e i n y o u area, t h e f ol l owi n g serv i ce i s not av ai l ab l e, ei ther.
32 3. Current radi o f requen cy 4. Cl ock 5. Indi cator f or strong si gn al recei pt of l ocal radi o s t ati on LOC 6. In di cator f or recei vi ng the stereo broadc ast 7. P1 P6 pres et radi o s t ati ons (they are t ouch buttons), p res s to recal l preset s t ati on to pl ay b ac k 8.
33 Program m ing tun er s tations You can s tore up t o a t ot al of 36 radi o stati ons i n the m em ory (2 4 FM, 12 AM ), m an ua l l y or automati cal l y .
34 L oca l radio sta tion se ekin g (LOC) Wh en t h e LOCA L f unction i s on onl y t he s t at i o ns wi t h st ro ng radi o signal can b e pl ay ed. 1. Lo ng pr ess t he SE L/LOC/DX butto n o n t he fro nt panel o r LOC but to n o n t he to uch scree n t o t urn t he LOCAL f unct i o n o n.
35 PTY (Program Type) f un ction Selecting the PTY 1. In TUN ER (RA DIO) m ode pre ss the but ton on the pa nel and h ol d f or 2 sec on ds to turn ON or tur n OF F t h e PTY f uncti o n .
36 Region fun ction To acti vate t h i s fun cti on en t er the RDS SETUP m en u ( pl ease ref er t o SYSTEM SETUP m en u chapter o f t h i s m an ual ). Wh en t h e A F f unction i s o n an d REGIO N i s set ON, aut o t uni n g f o r these stat i ons wi t hi n the regi o n i s assi gned.
37 SD/MM C ca rd SD/MMC notes: 1. SD/ MMC card support , 2i n1 (SD/ MM C) support. 2. FA T 12/ FA T 16/ FAT 32 i s po ssi bl e - F AT 12/16 (di r: 200 support, fi l e:500 support ), - F AT 32 (di r: 200 support, fi l e:500 support). 3. Fi l en am e: 32 by t e/ Di r nam e: 32by t e.
38 User touch sc reen in terface 1. "1/40" curren t track/to tal tracks. "00 : 00 : 27"-curren t track pl ay b ack ti m e. 2. "01:08" cl o ck. 3. "Repe at" - sin gle t rac k repeat pl ayback, i t i s a touch screen b utton .
39 Pl ayback pr evious/next chapter Press 9 / : b utton on t h e rem ote con trol or b utton on t h e m on i to r . Switch the director y Pres s DIR+/ DIR- button on t h e touch scre en to swi t ch to prev i ous/n ex t di rec t ory .
40 Disc operations Glossary PBC (PlayBack Cont rol) Pl ayB ack Control i s a m enu recorded on th e disc wi t h SVC D or V CD2.0 f or m at. A nd if t h e di sc con tains s t i ll i m ages, i t can pl ay b ack h i gh def i ni t i on of sti ll i m age. Title Th e t i t l e is the im portan t par t o f DVD di sc.
41 Discs f or pl ayback Thi s uni t can pl ay di sc ty pes: C D/DVD/CDDA /CD-R/-R W /DVD±R/±R W . Com pat i bl e wi th f ormats: DVD-v i deo/SVCD/VCD/HDCD/MP3/MP4/W MA /Pi cture-CD/JPEG. The f o l l o wi ng f i le ty pes are support ed: A udi o fi l es : MP3 (*.
42 L oa din g a disc 1. Turn t he power on. 2. Pres s OPEN button on t h e pan el or OPEN/C L OSE on the RC t o s l i de the m oni t or down , i ns ert th e di sc i nto the sl o t. T h e m oni t or wil l b e cl o sed automati cal l y . The un i t wi l l swi tch to DVD m o de.
43 2. Press t he STOP/BAND butt o n agai n t o f i nal l y sto p t he play back. If t he PLA Y/ P AUSE b ut t on i s pressed, pl ay back wi l l start f rom th e very begi n ni ng.
44 Al ter between 2 Ch and 6 Ch Each pl ay i n g source has 2-chann el s o f audi o o ut put . So m e h av e 6-chan n el s out put . Pl ayin g source Channel TUNER 2- Chan nel DVD 2/6- Chan nel AUX IN.
45 Note: the i n f orm ati on of the ab ove tabl e i s v al i d o n l y wh en the se tup val ues of the spe ake rs are l ow. T o set up t h e speake rs pl ease ref er t o t h e m en u: DVD SETUP => SPK CO NF IG.
46 GOTO f unction (f or DVD/VC D discs) You ca n go to t h e desi red t rac k/ ch apter o r ti m e po i nt di rectl y . 1. Duri ng t h e di sc pl ay b ack press t he GOTO b ut t on on t he RC to enter t h e Search m enu. For VCD di scs press the GOT O butt on repea tedl y to sel ect the T rack o r Di sc sea rch .
47 Direct ch apter/ track selecti on Dur ing the CD/V CD pl a yback ent er t he di g i t s d i re c tly t o go to t he desired chapt er/t ra ck. F or examp le to ente r t he 15 t rack press 1, t hen 5. Au dio tr ack and chan nel selection (for CD/VCD/D VD discs) F or DVD pl ay back : pre ss the AU DIO button to chan ge t h e audi o l angu age.
48 PBC (Playback Co ntrol ) f un ction (for VCD onl y) If y ou i nse rt a VCD w i th PBC, pl ay back s tart s f rom t h e begi nn i n g o f the 1st t rack autom atical l y .
49 On-screen display (OSD) 1. Duri n g pl ay bac k pres s t h e DISP b utt on on t h e RC to sh ow t h e short pl ay b ac k i n f ormati on on di spl ay : DVD disc: T-Ti tle (cu rren t/t ot al ) C .
50 The pl ay b ack status wi l l b e sh own as f o l l o wi ng (f or 6 chan n el s): F ront: -curren t pl ay i ng source f or f ront zon e i s DVD Rear: DVDC - curren t pl ay i n g sour ce f o r rear zo n e i s DVD /VCD/CD ch an ger MPEG: a decodi n g m ethod PLII Musi c Pro l ogi c II m usi c i s appl i ed.
51 MP3 overvi ew Notes on MP3: MP3 i s short f or MPEG A udi o Lay er 3 an d ref ers to an aud i o com pressi on t ech n ol ogy stan dard. Thi s pro duct al l ows pl ay back of MP3 f i les on DV D-R/-RW , DVD+R/+RW , CD-ROM, CD-R/-RW di scs. The unit can read MP3 files wr i tt en in t he f o r m at c o m p lia nt with IS O 9660.
52 Notes on cr eating your own CD-R or CD-RW containing M P3 f iles: To enj o y high qua li t y so und, we recommend conver t i ng t o MP3 files w i t h a sam p ling f req uency o f 44. 1 kHz an d a f i x ed bi t rat e o f 128 kbps. DO NOT sto re m ore t han 448 MP3 f i l es per di sc.
53 Sy stem setup m enu In any m o de to uch t he l e f t to p corner of t he screen to o pen the MA IN MENU. Us e t h e cursor bu tton s or pres s t he SETU P b utton on th e scree n to open th e SETUP m en u.
54 Au dio sound proc es sing (ASP) co nf igu rat i on 1. Enter t he A SP CONFIG m enu. 2. Use the b ut t ons o n t h e panel o r 8 / buttons on th e RC or touch the des i red i tem on the screen to sel ect t h e desi red setti ng: Bas s cen t er f req, T rebl e cen ter freq, SUB f i l t er , SUB ph ase, Bass Q-f acto r .
55 General se tup 1. Enter t h e GENERAL SET UP m enu. 2. Use the b ut t ons o n t h e panel o r 8 / buttons on th e RC or touch the des i red i tem o n the s creen to se l ect t h e desi red sett i ng: Cam era, TV syst em, Radi o , Cl o ck m o de, Clock, Parking, TFT a uto o pen, OSD menu.
56 Parking: se l ect t he par king image m o de: On ( image is d isplaye d when t he car has been parked only), O f f ( imag e i s di spl ay ed al l the ti m e).
57 Region: set t h e Regi on f un cti on: ON (autom ati ca l l y s wi t ch to RDS stati on wi t h sam e PI), OF F (autom ati cal l y swi tch t o the stati on wi th strong si gn al ). Screen CAL Use the CA L scree n wh en the to uch scree n i s n ot sen si t i v e or val i d.
58 DVD setup m enu In any m o de touch the l e f t top corne r o f the scree n t o di spla y t he MAIN MENU. Use the c urs or button s or touch the SETU P b utto n on the s creen to o pen the SETUP m en u.
59 Language 1. Ent er the LA NG m enu. 2. Use the b ut t ons o n t h e panel o r 8 / buttons on th e RC or touch the des i red i t em on t h e screen to se l ect the des i red se t ti n g: Subti t l e, Audi o , DVD m enu.
60 4. Pr ess t he buttons o n t he panel o r 8 / butto ns o n t he RC o r to uch the desired butto n o n t he screen to sel ect t he des i red val ue. 5. Press PLA Y/P AUSE / ENTER / SCAN butt o n t o co n f i rm . TV shape: sel ect t he wi dt h /hei gh t of the i m age: 16:9 (wi de screen ), 4:3 (normal vi ew).
61 DRC: set t he DRC (dy n am i c range control ) for better play back f o r l ow vol um e pl ay b ack: On (use b ass to pl ay the m ore dy n am i cal audi o ), Of f (n ormal pl ay back). Center delay: t h e t i m e di f f eren ce b et ween cen ter and f ront speakers.
62 Sub woofer : se t up t he sub woo f er: Lar ge (sub woo f er i s em pl oy ed), None (sub woofer i s not em pl oy ed). Center: se t up t h e cen t er spea ker: Lar ge (sui tabl e f o r spea ker wi th goo d bass output), Sm al l (f or spea ker wi th b ad bas s o utput), None (cen ter sp eaker i s not em pl oy ed).
63 Panorama: ex ten d t h e audi o f rom the f ront t o the rear to ach i ev e a b etter audi o s urroundi ng ef f ect. Pan oram a i s av ai l abl e f or adj ustm en t onl y when PL II musi c m ode i s acti v ated.
64 Ra tin g Th i s un i t h as the b ui l t i n pa ren tal l ock f eature t o prev en t auth ori zed person to v i ew res t ri cted di sc con t en t . 1.
65 Other playback m odes AUX-IN m ode This mode is f o r us in g t he un i t as an A V sig nal a mplif ier or connect ing the rear-v i ew cam era. Connec t t h e peri pheral devi ce (DVD playe r , video-cam era, rear -view cam era etc) to the un i t via RCA out pu t an d A UX i n.
66 Rear vi ew vi deo cam era Th is p l aying sour ce i s available o nly if t he rea r vi e w vi deo ca mera i s ins t a ll ed proper ly . Reverse dr iving act iv at es CAMERA playing m ode. Connec t the vi deo in put cabl e "CAMERA " wi t h th e camera outpu t ca ble f or this func t io n.
67 Handling and cleaning discs Di rt y , scratched or warped di scs m ay caus e ski p pi ng or noi se. Han dl e t h e di sc on l y b y the edge s. T o keep cl ean do not to uch i ts surf ace. Di scs sh oul d be s t ored i n the i r cases af ter use t o av oi d scratches .
68 Troub leshooting guide Sy m ptom Cause Solution No power . T he ca r ign ition is not on . T he fus e is blow n. If the powe r supply is pr ope rly con ne cted to the ca r accessory switch the igni tion bu tt on to A CC . Replace the fus e.
69 Specification General Po wer suppl y : 12 V DC Curren t consu m ption: m ax. 10 A Ma x i m um power out put: 50 W x 5 ch ann el s Com pat i b l e f o rm at s: DVD/SVC D/VCD/HDCD/M P3/MP4/WMA /CDDA/Picture-CD/JPEG/ CD-R/-R W/DVD±R/±R W pl ay b ack D im ens i ons (L x W x H) / wei ght : 185 x 178 x 100 m m / 2.
70 Specif ication s ar e subject to ch an ge with ou t n otice. Mass an d dim ension ar e appr oxim ate. AM section Frequency range: 522 kHz - 1620 kHz Pres et m em or y stati ons : 12 Au dio s pecifi.
71 ! .
72 ...................... ........... ...................... ...................... ...................... ...................... .. 98 .
73 SD /M MC .......................... .......................... .......................... .......................... .................... 110 SD .
74 ( DVD ) .... ........ ........ ........ ........ ........ ........ ........ ........... 122 ( DVD ) .
75 -10º .
76 . 30º .
77 / .
78 , .
79 : 3 : .
80 4 : . , .
81 .
82 : .
83 : .
84 .
85 RESET.
86 1. POW ER/ MUTE , .
87 7. DVD , .
88 2 , .
89 19. EJECT , / .
90 1 ( ) 1. EJECT - , / .
91 12. REPT DVD , / / .
92 25. 9 - .
93 2 ( ) , .
94 / . TUN ER 9 ,.
95 : 1. , .
96 / 1. .
97 .
98 2. 8 / , .
99 . .
100 F . .
101 RESET .
102 M ENU/SR C , .
103 LOUD .
104 : RDS ( ) FM.
105 ( . 2) .
106 / : .
107 .
108 RDS , AF . .
109 , PTY . .
1 10 SD/ M MC SD/ M MC : 1. SD/ MM C, 2 1 (SD/ MMC).
111 1. "1/40" / "00 : 00 : 27"- .
1 12 SD/MMC / .
1 13 PBC ( .
1 14 : CD/DVD/CDDA /CD-R/- R W/DVD±R/±R W .
1 15 1. . 2. .
1 16 .
1 17 .
1 18 2- 6- DVD/2-6C H .
1 19 1. , .
120 D V D M P E G 4 / V C D S e a r c h T r a c k s e a r c h D i s c s e a r c h T i m e - - : - - : - - T i m e - - : - - : - - O R T i m e - - : - - : - - T i t l e / C h a p t e r - - - / - - - T r a c k - - - / - - - T r a c k - - - / - - - 2.
121 CD/VCD: AUDIO , : L.
122 3. , .
123 1. .
124 : Source: - .
125 3 3: 3 .
126 CD-R CD-R W , MP3 : .
127 , .
128 ASP 1. ASP . 2. .
129 1. .
130 : . 1: .
131 RDS 1. RDS . 2. .
132 DVD , .
133 1. . 2. .
134 1. . 2. .
135 1. . 2. .
136 : .
137 : : ( .
138 3. 9 / : , .
139 1. .
140 : .
141 AUX IN .
142 2. .
143 , .
144 .
145 : 12 .
146 AM : 522-1620 12 .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Hyundai H-CMD2002 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Hyundai H-CMD2002 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Hyundai H-CMD2002 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Hyundai H-CMD2002 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Hyundai H-CMD2002, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Hyundai H-CMD2002.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Hyundai H-CMD2002. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Hyundai H-CMD2002 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.