Manuale d’uso / di manutenzione del prodotto EXT-DSC del fabbricante Gefen
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® Digital Signage Creator Digital Signage Creator Hardware Manual www.gefen.com.
T echnical Support : T elephone (818) 772-9100 (800) 545-6900 Fax (818) 772-9120 T echnical Support Hours: 8:00 AM to 5:00 PM PST Monday thru Friday PST Write T o: Gefen, LLC c/o Customer Service 20600 Nordhoff St Chatsworth, CA 9131 1 www .gefen.com support@gefen.
CONTENTS 1 Introduction 2 Operation Notes 3 Features 4 Panel Layout 5 Panel Descriptions 6 Connecting And Operating The Digital Signage Creator 6 How to Connect the Digital Signage Creator 7 Accessing.
1 Congratulations on your purchase of the Digital Signage Creator . Y our complete satisfaction is very important to us. Gefen Gefen delivers innovative, progressive computer and electronics add-on solutions that harness integration, extension, distribution and conversion technologies.
READ THESE NOTES BEFORE INST ALLING OR OPERA TING THE DIGIT AL SIGNAGE CREA T OR • This manual covers operation of the Digital Signage Creator hardware. Please see the Digital Signage Director manual for software operation. • The Digital Signage Creator uses DHCP by default.
3 Features • Comprehensive software suite which includes content creation and management features • Built-in layout templates that quickly allows users to get a project started • Selectable outp.
4 Front Panel Back Panel 1 6 2 7 3 8 5 4 9 P ANEL LA YOUT.
5 1 Mini-Plug to RS-232 Serial Port This port is used to control functions and features using serial communications. 2 Ethernet Port Connects the Digital Signage Creator to the network using Ethernet cabling.
6 How to Connect the Digital Signage Creator 1. Connect an HDTV display to the output port on the rear panel of the Digital Signage Creator using the included 6 foot HDMI cable. NOTE : A VGA monitor can also be connected to the Digital Signage Creator .
7 Accessing the Digital Signage Creator HTTP Server (PC) This procedure is required to access the Digital Signage Creator for the fi rst time, administer the HTTP server , or to publish content on a Digital Signage Creator unit. Use this procedure only if the default network con fi guration has not been modi fi ed.
8 Using the Digital Signage Creator Web Interface The Web Interface is divided into two sections: • Information • Administration Information > Status The Status function returns the status screen which is displayed once the Web interface is launched.
9 Information > Snapshot The Snapshot function creates a snapshot of the current content shown on the display and displays the image in the Snapshot window . Click the Refresh button to capture the current content displayed on the screen. The captured image is stored as a .
10 Information > Display Info Shows information about the display connected to the Digital Signage Creator . The Digital Signage Creator gets this information by reading the EDID of the attached display .
11 Information > Storage Provides information about the storage media used by the Digital Signage Cre- ator . A link to the Local Storage is also provided. Clicking on this link will display the directories and content on the Digital Signage Creator .
12 The fi le list can be sorted by clicking on Name, Last Modi fi ed, Size, or Description. Information > Logs Allows viewing of all Resource, JavaScript, Information, and W arning logs which have been generated by the Digital Signage Creator .
13 Administration > Display Settings > Basic Allows the resolution, orientation, and other display options to be changed. The Digital Signage Creator contains seven prede fi ned video modes for computer monitors and HD displays. 1 Select the output resolution to activate.
14 A preview of the current display settings are shown on the Display Settings page. Click the Apply button to save the changes and reboot the Digital Signage Cre- ator .
15 Display Settings > Force Aspect Ratio T o Check this box to force the aspect ratio on the output. Select 4:3 (pan-and-scan) or 16:9 or 16:10 (widescreen). Display Settings > Screen Orientation Use the pull-down list box to select: Horizontal, Rotate 90 Right, Rotate 90 Left, Rotate 180, Flip V ertical, or Flip Horizontal.
16 Display Settings > Power Mode for VGA Output Controls the voltage level of pin 9 on the VGA connector . Setting Description Automatic T urns off VGA monitor when disconnected Always On VGA monit.
17 Administration > Display Settings > Advanced Allows advanced control of resolution and other display options. After changing the Display Settings, click the Check button to test the video settings. Advanced > Display Settings > Resolution Select the output resolution from the pull-down list box.
18 Available resolutions: Resolution VGA ED HD 640 x 480 720 x 480 720 x 576 800 x 500 800 x 600 1024 x 640 1024 x 768 1280 x 720 1280 x 800 1920 x 1080 Advanced > Display Settings > Default Aspect Ratio Select the default aspect ratio on the output from the pull-down list box.
19 Advanced > Display Settings > Restrict Video Mode T o Restricts the video mode. Video Mode HDMI VESA GTF VESA, GTF HDMI, GTF HDMI, VESA Advanced > Display Settings > Power Mode for VGA Output Sets the power mode when connecting to a VGA monitor .
20 Advanced > Display Settings > Overscan Percentage Adjusts the amount of overscan on the display . Overscan Percentage 0 1 2 3 4 5 Advanced > Display Settings > Force V ertical Refresh Forces the vertical refresh rate.
21 Advanced > Display Settings > Screen Orientation Sets the Screen Orientation. Screen Orientation Horizontal Rotate 90 Right Rotate 90 Left Rotate 180 Flip V ertical Flip Horizontal Advanced > Display Settings > Enable Audio Output Check this box to enables the audio output on the 3.
22 Advanced > Interactivity Settings > Maximum Rendering Latency Allows the rendering latency to be changed. Rendering Latency 250 ms 500 ms 1000 ms (1 sec) 1500 ms (1.5 sec) The rendering latency can be reduced to 60 ms when events are received by checking the check box.
23 Advanced > Splash Screen Con fi guration Allows each of the default Splash Screens to be changed. Use the Browse... buttons to select a different splash screen. The splash screens can all be the same or can all be different images. Click the Apply button to have the Digital Signage Creator use the custom Splash Screen(s).
24 Administration > Network Settings > Basic > Identi fi cation Displays the Digital Signage Creator Device Name and Multi-screen ID. By default, these two identi fi cation numbers are the serial number of the Digital Signage Creator . The Device Name and Multi-screen ID can be renamed.
25 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Network Interface Ethernet 3G Modem The Digital Signage Creator can connect to a network using an Ethernet cable or using a 3G Modem. By default, the Digital Signage Creator will use DHCP to acquire the network information.
26 Static IP Con fi guration Make sure that the Digital Signage Creator HTTP server can be accessed over Ethernet before continuing with the following instructions.
27 Selecting 3G Modem for the network interface will list a new set of options: After the network information has been modi fi ed, click the Apply button to apply changes to the current settings.
28 Administration > Network Settings > Advanced > Network API Enables the API server . Enter the port number of the server and click the Apply button. Administration > Network Settings > Advanced > Proxy Settings Changes the proxy server settings.
29 Administration > Network Settings > Advanced > SNMP Settings Allows changes of the SNMP settings. Click the Apply button to apply the changes.
30 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Administration > Media Sources > Basic > Media Sources Allows con fi guration of media sources. Both the Primary Source and the Fallback Source can use Local Storage (e.g. USB drive, etc) or Network Storage.
31 1. Plug the USB storage device to the Digital Signage Creator 2. Press the Format Now button. All content of the USB storage device will be erased. 3. When the formatting is complete, unplug the USB storage device from the Digital Signage Creator 4.
32 Administration > Media Sources > Advanced > Network Credentials Used to add usernames and passwords for network access. The Add Server Row button can be used to add another to this page. Con fi guring Network Credentials For Remote Servers 1.
33 Administration > Security > Administrative Server Used to change the password. Click the Apply button to save the changes. Administration > Security > Content Server Con fi gures the Content Server password. Click the Apply button to save the changes.
34 Administration > Security > Monitoring Con fi gures the Monitoring password. Click the Apply button to save the changes. Administering User Rights The Digital Signage Creator offers three levels of security: • Administrative Server: Controls the access to all pages of the HTTP administration server .
35 1. Press the Apply button to save the changes. The Apply button must be pressed for each password that is changed. Passwords can only be changed individually . T o con fi gure a password for a remote server , go to Administration > Media Sources > Advanced > Network Credentials (see page 37).
36 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Administration > Date / Time > Change Time Allows manual setting of the time or con fi guration of NTP Servers to provide the time information. Click the Manual T ime Settings checkbox to manually set the time.
37 Administration > Date / Time > NTP Statistics Provides information about NTP server traf fi c. Press the Refresh button to update the NTP server information.
38 Administration > RS232 / USB IO > Settings Allows con fi guration of the RS-232 and USB settings. There are four built-in RS-232 device protocol options. By default the serial port control is disabled. It is enabled by selecting a protocol fi le in the Protocols drop-down box.
39 Once a protocol fi le is selected, the serial port should be con fi gured for the attached device. Checking the Control monitor power check box will force the Digital Signage Creator to send the PowerOn and PowerOff commands at speci fi ed times (in 24 hours format) regardless of the content uploaded on the device.
40 Administration > Pull Mode > Content Pull Scheduling Pull Mode is the method in which the Digital Signage Creator pulls content from the server based on a speci fi c time schedule. This permits automatic updating of the content during speci fi c times.
41 Pull Mode can be used bidirectionally to: • Automatically publish fi les to the Digital Signage Creator . Each time the Digital Signage Creator has been scheduled to update the content of its local storage, it will connect to the speci fi ed server , check for changes, and download all modi fi ed fi les.
42 Administration > Firmware Update > Current V ersions Displays the current version of Digital Signage Creator fi rmware and updater . Administration > Firmware Update > Update Server Allows the fi rmware update server to be changed. Click Apply to save the changes.
43 Administration > Firmware Update > Automatic Update The Digital Signage Creator will automatically check for updates using the address listed in the Update Server box (see page 39). The pull-down list box can be use to select the hourly Update T ime from 0:00 (Midnight) to 23:00 (1 1:00 PM).
44 Administration > Firmware Update > Updater Info Displays the last update log. The latest update log is also available under the Logs menu (see page 15). Administration > Maintenance > Basic > System Restart Click the Restart Now button to reboot the Digital Signage Creator unit.
45 Administration > Maintenance > Basic > Restore Default Content Click the Restore Default Content button to restore the default Digital Signage Creator content. Administration > Maintenance > Basic > Reporting Click the Get Report button to generate a Digital Signage Creator status report.
46 Administration > Maintenance > Advanced > Installation Mode Click the Enable button to place the Digital Signage Creator in Installation Mode. This feature will prevent the Digital Signage Creator from automatically rebooting when con fi guration changes are made.
47 Finding the Digital Signage Creator on the Network (Mac OS X) Make sure that the Digital Signage Creator is powered and connected to the Mac using an Ethernet cable. 1. Open the T erminal program, located under Applications > Utilities. 2. In the terminal window , type the following command: ping -c 3 224.
48 4. T ype the command: arp -a 5. Press the Return key . A list of known network names, IP addresses, and MAC addresses will be dis- played in the terminal window .
49 Connecting T o The Digital Signage Creator (Mac OS X) 1. From the Go menu, click Connect to Server ... 2. T ype the IP address or network name of the Digital Signage Creator in the Server Address text box, followed by the port number . Example: http://192.
50 Using The Digital Signage Creator HTTP Server When accessing the HTTP server for the fi rst time, read the previous sections fi rst. Make sure that a PC is connected to the Digital Signage Creator unit using an Ethernet cable.
51 CONNECTING AND OPERA TING THE DIGIT AL SIGNAGE CREA TOR Using A Network Server With the Digital Signage Creator The Digital Signage Creator can use an HTTP server as the source for multimedia content. The Digital Signage Creator will frequently check for new or modi fi ed content on the server .
52 Content Access Modes When connected to the network, Digital Signage Creator can be used to access content to be displayed in three different modes: • Push mode: Files are pushed to the Digital Signage Creator using a WebDA V server . For example, the DSD uses the push mode to publish an Hyper Media Project to an Digital Signage Creator unit.
53 Con fi guring the RS-232 Serial Interface The Gefen Digital Signage Creator can control external appliances using its serial port (RS-232) interface. This type of interface is supported in particular by most professional monitors to allow switch on/off operations or image con fi gurations.
54 SPECIFICA TIONS Digital Display Compatibility Aspect Ratio 16:9, 16:10, 4:3 (horizontal & vertical) Maximum resolution 1280x720 (16:9), 1024x640 (16:10), 1024x768 (4:3) Video output 720p (HD-Ready), 576p, 480p, VGA; 50 or 60 fps Video connectors HDMI (incl.
55 SPECIFICA TIONS Interactivity events T ouch screen, keyboard and mouse via USB 2.0 port, user de fi ned serial port T ime synchronized Millisecond accuracy , for unconstrained video wall con fi gurations Network Connectivity Ethernet 10/100 Mbit/s (RJ-45), IEEE 802.
56 Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is noti fi ed within two (2) years from the d.
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Rev X7 Pb 20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 818-772-9100 fax: 818-772-9120 www .gefen.com support@gefen.com This product uses UL listed power supplies.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Gefen EXT-DSC è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Gefen EXT-DSC - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Gefen EXT-DSC imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Gefen EXT-DSC ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Gefen EXT-DSC, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Gefen EXT-DSC.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Gefen EXT-DSC. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Gefen EXT-DSC insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
