Manuale d’uso / di manutenzione del prodotto E-9232T del fabbricante Gateway
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® E-9232T Ser ver USER GUIDE.
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i Chapter 1: Checking Out Your Gateway S erver . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . .
Contents ii Configuring your onboard RAID solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configurin g the onbo ard SATA R AID solu tion . . . . . . . . . . . . . . . . . . . . . . 28 Installing memory . . . . . . . . . . .
iii www.gateway.com Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Additional specifications .
Contents iv.
CHAPTER 1 1 Checking Out Y our Gateway Server • Front • Back • Interior • System board • Getting Help.
CHAPTER 1: Checking Out Your Gateway Server 2 Fro n t E-9232T Addit iona l 5.25 -inch dr ive bay DVD/CD drive Power button/ Power indicator LE D Diskette drive USB ports Addition al 3.
www.gateway.com 3 Back Se ri al p o rt Card retention bar Video por t Mouse po rt Power supply modu le PCI slo ts (sho wn with EMI shie lds in p lace) USB ports (4) Keyboard port NIC (R J-4 5) por ts .
CHAPTER 1: Checking Out Your Gateway Server 4 Interior Power supply mo dule Front fan 5.25- inch driv e bays Cov er rele as e la tc h Processor air duct Int ern al 3.
www.gateway.com 5 System boar d Getting Help In addition to your ope rating system’s documenta tion, you can use the following information resourc es to help you use your server . Gateway W eb site Gateway provides a varie ty of information on its Web site t o help you use your s erver .
CHAPTER 1: Checking Out Your Gateway Server 6.
CHAPTER 2 7 Setting Up Y our Server • Setting up the hardware • Protecting from pow er source problem s • Starting your server • Tu r n i n g o f f y o u r s e r v e r • Setting u p the oper.
CHAPTER 2: Setting Up Your Ser ver 8 Setting up the har dwar e T o make sure t hat you r wo rki ng en vironm en t is safe: • Use a clean, dry , flat, stable sur face for your server . Allow at leas t 6 inches at the back of the server for cabl ing and air circulation.
www.gateway.com 9 T o start the s erver: 1 Pr ess the p ower but ton. If nothing happens w hen you press the power but ton: • Make sure that the UPS, if you are using one, is connected se curely to an electric al outlet, turned on, and worki ng correctly .
CHAPTER 2: Setting Up Your Ser ver 10 T urning off your server Every time you tu rn off your server , fir st shut down the oper ating system. You may lose data if you do not follow the co rrect procedure. T o turn off the server: 1 See the oper ating system’ s documentatio n or online help for instruc tions on shutting dow n the operating system.
CHAPTER 3 11 Maintain ing Y our Server • Cari ng for your ser ver • Preparing for sy stem recovery • System administ ration • Updating the baseboard management contr oller firmwar e • Using .
CHAPTER 3: Maintaining Your Server 12 Caring f or your server T o exte nd the life of your server : • B e c a r e f u l n o t t o b u m p o r d r o p y o u r s e r v e r . • When transporting your server , we re commend that you put it in the original packag ing materials.
www.gateway.com 13 If your compute r screen is a flat panel dis play , use only a d amp, soft clo th to clean it. Nev er spray water directly o nto the screen. - OR - If your co mputer screen is no t a flat pa nel display , use a soft cloth dampe ned wi th glass cle aner to clean the screen.
CHAPTER 3: Maintaining Your Server 14 Server secu rity Using BI OS secu rity p asswords T o prevent unauthorized use of the server , yo u can set server startup password s. Set an administrator password to prevent unauthorized access to the BIOS Setup utility .
www.gateway.com 15 Using your Server Companion DVD Y ou can use your Server Companion DVD to: • Install hardware driver s • Instal l progra ms • View server documentati on Server Companion DVD conte nts The Server C ompanion DVD is a tool you can use to help maintain your server .
CHAPTER 3: Maintaining Your Server 16 T o access the fil es manually : • Open the Driver s folder on the Server Companion DVD , then open the appropriate subfolder . T o extract drivers and pr ograms to di ske ttes: 1 Inser t the Server Companion DVD into your server’s DVD driv e.
CHAPTER 4 17 Installing Components • Prepari ng to install co mponents • Preventing static el ectricity di scharge • Accessing the inte rnal components • Installing drives • Configur ing you.
CHAPTER 4: Installing Components 18 Pr eparing to install components Selecti ng a place to work W o r k o n y o u r s e r v e r i n a n a r e a t h a t : • Is clean (a void dusty areas) • Is a low.
www.gateway.com 19 • Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bag s because only the insi de of the bags provide electrostatic protection. • Always hold exp ansion cards by their edges or thei r metal mounti ng brackets.
CHAPTER 4: Installing Components 20 5 Swing the side panel away from the c omputer . 6 Lift the panel aw ay from the server and pl ace it out of t he way . Removing the bezel assembly T o re move the beze l assembl y: 1 Follow the instr uctions in “Opening the server case ” on page 19 .
www.gateway.com 21 Removing the processor air duct T o re move the processor air duct: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 . 2 Follow the instr uctions in “Opening the server case ” on page 19 .
CHAPTER 4: Installing Components 22 Installing the processor air duct T o install the processor air duct: 1 Align the left side of the processor air duct with the front fan and insert the i nstallation tabs on the bottom of the air duct into the in stallation holes in the side of the chassis.
www.gateway.com 23 Installing the bezel asse mbly T o inst all the b ez el as sem bly : 1 Insert the tabs on the le ft side of the b ezel into the slots in the left side of the c omputer . 2 Swing the rig ht side of the bezel in to insert the tab s on the right side of t he beze l into the slots on the r ight side of t he computer .
CHAPTER 4: Installing Components 24 Closing the server case T o close the server case: 1 Make sure that all of the internal cables are arranged ins ide th e case so they will not be pinched when you close the case .
www.gateway.com 25 Installing drives Y our server’s basic confi guration includes one CD or DVD drive and one 3. 5-inch disk ette drive. Y our server also has an additi onal 5.
CHAPTER 4: Installing Components 26 3 If you are replacing a CD, DVD, or diskette dr ive, go to Step 6 , otherw is e fo ll ow t he instructions i n “Removing t he beze l assembly ” on page 20 . 4 If you are adding a new drive to an availabl e driv e bay , re move the E MI s hiel d fr om the bay by pulling the shield ou t of the bay .
www.gateway.com 27 Installing or replacing a hard drive Use these instruc tions to install or rep lace a hard drive. T o install a hard drive in an internal drive bay: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 .
CHAPTER 4: Installing Components 28 Configuring your onboar d RAID solution Y our server comes equipped with an onboard chipse t for a SA T A RAID solution, which supports RAID lev els 0 (strip ing), 1 (mir roring), 5 (d istributed data and parity), and 10 (RAI D 0 + 1).
www.gateway.com 29 T o l a u n c h t h e S A T A R A I D B I O S c o n s o l e : 1 Restart your server . 2 Press F2 when the Gatew ay logo screen appe ars during startup. The BIOS Setu p utility opens. 3 From t he Main BIOS menu, select the Adva nced menu.
CHAPTER 4: Installing Components 30 5 Select the NV RAID C onfig urati on sub-menu. The NV RAID Configuration sub-m en u o pens . 6 For t he NV RAI D Config uration option, click Enabled . 7 Select the S A T A channels your hard drives are connected to and set them to Enabled.
www.gateway.com 31 T o configure the SA T A R AID solution: 1 Open the RA ID BIOS cons ole as descr ibed in the previous procedure. The De fine a New Array screen opens.
CHAPTER 4: Installing Components 32 3 Selec t a Stri pping B lock si ze from the list at the top r ight of the screen. 4 Highlight the free disk you want to use fr om the list on t he left side of t he screen.
www.gateway.com 33 5 Press the right arrow key to move the di sk to the Array Disks list on the rig ht side of the screen. Do this for all disks yo u want to use in the array . 6 Pres s F7 t o f i n i s h c r e a t i n g t h e a r r a y . W h e n t h e c o n f i r m a t i o n b o x o p e n s , p r e s s Y to clear the data on the disks.
CHAPTER 4: Installing Components 34 The Array L ist opens showing the disks in the array . 7 T o m ake the array bootable, press B (Se t Boot) to change Boot No to Boot Ye s .
www.gateway.com 35 T o install or replace me mory: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 . 2 Follow the instr uctions in “Opening the server case ” on page 19 . 3 Pull the plastic tabs (1) aw ay from the sides of the memory module slot.
CHAPTER 4: Installing Components 36 T o replace, add, or re seat a PCI expansion card: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 . 2 Follow the instr uctions in “Opening the server case ” on page 19 .
www.gateway.com 37 6 Press the new card into the expansio n slot. T o help i nsert the card you can slightly rock the card end-to-end, but do not b end the card sideways. 7 Swing the c ard r etention bar back into plac e and tighten th e captive thumbs crew .
CHAPTER 4: Installing Components 38 8 Connect any cabl es to the card. For more information, see the i nstructions in the card’s documentation. 9 Follow the instr uctions in “Closing the s erver cas e” on page 24 . 10 See the card’s docume ntation for software installatio n instructions.
www.gateway.com 39 5 Unlock the retention lev er and lift it up t o release the processor . 6 Lift the processor out of the socket and pl ace it in a stati c-free bag or case for storag e. 7 Insert the new processor into the socket, making sure that the gold triangle on the corner is situated as sh own in the following i llustration.
CHAPTER 4: Installing Components 40 8 When the processor i s oriented correctly and in pl ace, press it firmly into the socke t, rotate the retention lever into place unt il it clicks. 9 Place the heat sink down ont o the processor , then ge ntly tighten t he heatsink retaining screws to secure it into plac e.
www.gateway.com 41 4 While pressing the green latch on the pow e r supp ly module, gras p the handle and pull the module str aight out from the server . 5 Slide the ne w pow er supply m odule into the e mpty pow er suppl y bay until the green latch snaps into place.
CHAPTER 4: Installing Components 42 Replacing a fan T o replace a front fan: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 .
www.gateway.com 43 T o replace a back fan: 1 Follow the instr uctions in “Preventing static e lectricit y discha rge” on page 1 8 . 2 Follow the instr uctions in “Opening the server case ” on page 19 . 3 Unplug the fan cable from the fan connector on the system board.
CHAPTER 4: Installing Components 44 3 Record the BIOS setting s on your printout, the n close the util ity . 4 T ur n off your server , then follow the i nstructions in “ Preventing static el ectricity dis charge” on page 1 8 . 5 Follow the instr uctions in “Opening the server case ” on page 19 .
www.gateway.com 45 8 Remove the seven scr e ws securing the system board to the case. 9 Pull the system board away from the case an d carefully remove it, then p lace it in a static-free bag on a stable w ork surface. 10 Insert the new system boar d into the case, alig ning the holes in the board with the threaded standoffs on the side of the case.
CHAPTER 4: Installing Components 46.
CHAPTER 5 47 Using the BIOS Setup Utility • Opening the BIOS Se tup utility • Updating the BIOS • Recovering the BIOS • Resetting BIOS passwords • Updati ng or recoveri ng the B MC.
CHAPTER 5: Using the BIO S Setup Utility 48 Opening the BIOS Setup utility The BIOS Se tup utility stores basic settings for your server . These setting s include basic hardware configuration, resour ce settings, and password security . These settings ar e stored and saved even when the p ower is off .
www.gateway.com 49 Recovering the BIOS If you encounter a problem while you are updating the BIOS, such as a power outage, the BIOS update may not be successful. If the system cont inues to tr y to boot from the new , corrupted BIOS, you can manually reco ver the old BIOS so you can try another upd ate.
CHAPTER 5: Using the BIO S Setup Utility 50 Resetting BIOS passwor ds T o reset BIOS passwor d s, you must either reset and clear all BIO S settings, or use the Clear Password jumper . T o re set all BIOS settings , follow the instructions in “Resett ing BIOS passwords” on page 50 .
CHAPTER 6 51 T roubleshooting • T elephone support • T utoring and traini ng • Safe ty gui delin es • Error m es sage s • T roubleshooti ng.
CHAPTER 6: Troubleshooting 52 T elephone support Befor e calling Gateway Customer Care If you have a tec hnical problem wit h your server , follow these recomm endations before contacting Gateway Customer Care: • Make sure that your server is connected correctly to a grounded AC outlet that is supplying power .
www.gateway.com 53 T utoring and training Gateway's Customer Care prof essionals cannot provide hardware and software training. Instead, Gateway recommends the follo wing training resources.
CHAPTER 6: Troubleshooting 54 Drive Not Ready The BIOS was unable to ac cess the driv e because it indicate d it was not ready for data transfer . This is ofte n re ported b y dr ives when no me di a is pre sen t. A: Drive Error The BIOS attempte d to configure the A: drive dur ing POST , but was unable to correctly confi gure the device.
www.gateway.com 55 S.M.A.R. T . Capable but Command Failed The BIOS tried to send a S.M.A.R. T . message to a hard disk, but the command transaction failed. This mes sage can b e rep ort ed b y an A T API dev ice u sin g th e S. M.A.R . T . erro r rep orti ng st an dard.
CHAPTER 6: Troubleshooting 56 PCI I/O conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST . PCI ROM conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST . PCI IRQ conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST .
www.gateway.com 57 T r oubleshooting First steps T ry thes e steps first b efore going to the followi ng sections: • Make sure that the power c ords are connected to your server and an AC outlet and that the AC outle t is suppl ying power .
CHAPTER 6: Troubleshooting 58 Beep codes Whenever a recovera ble error occurs dur ing the po wer- on self- test (PO ST), t he BI OS displ ay s an error message that des cribes the problem.
www.gateway.com 59 LED information See th e following tabl e for a descr iption of thi s serve r’s LEDs and the i nformation they provide: LED Nam e Functio n Location Color Des cript io n ID Aid in.
CHAPTER 6: Troubleshooting 60 BIOS The settings in the BIOS Se tup utility are no t retained • Rep lac e t he C MO S ba tte ry . For i n stru ct ion s, s ee “Replacing the CMO S battery” on page 43 .
www.gateway.com 61 Y ou are having problems with a SA T A drive • For normal SA T A drives (not S A T A RAID ), check the BIOS setup utili ty to see i f the BIO S has recognized t he drive. • Make sure that the power cable and SA T A cab les are attached securely to the dr ive cage.
CHAPTER 6: Troubleshooting 62 The color is not unif orm Make sure that the monitor warms up for at l e ast 30 minutes be fore mak ing a final judgment about color unif ormity . Make sure that: • The monitor is not pos itioned too close to another monito r , electric fan, or fluorescent light.
APPENDIX A 63 Server Specifications.
APPENDIX A: Server Specifications 64 The f ollowing spec ifications ar e f or the standard configur ation. Y ou r server ma y contain optional equipment. Al l specifications a re subject t o change. S y st em spec ifications S y st em boar d spec if ications Case si ze T ow er (w ith s tandar d pow er supply): 8 × 1 6.
www.gateway.com 65 Envir onmental specifications The following specifications identify ma ximum e nvironmental condi tions. At no time should the server run under conditions whic h violate these spe cifications.
APPENDIX A: Server S pecifications 66 Electr onic specifications Memory map Interrupts The following table reflects a typical confi guratio n, but you can change th ese interrupts. Use this informat ion to determine how to pr ogram each interrupt. The actual interrupt map is defined using configur ation registers in the ICH5-R (I/O controller).
www.gateway.com 67 Additional specifications For more information about your server , suc h as memory size, hard drive s ize, and processor type, visit Gat eway’s Support page at support.gateway .com . The Support page al so has links to additional Gatew ay documentati on and detailed spec ifications for your own s erver .
APPENDIX A: Server S pecifications 68.
APPENDIX B 69 BIOS Settings.
APPEND IX B: BIOS S ettings 70 If you ever need to restore your BIOS settings, such as after a system b oard change, a recor d of the settings will make the process much easier . Y ou can print this appendi x, then record your custom BIOS settings on the printout.
www.gateway.com 71 Memory Per formance Mo de Non-Red undant Inte rleav ed Sing le Ch annel Mirror Mirror s branch space Bet wee n b ra nch es T otal Memory Capacity Memory R edund ancy Non-Re dundan t.
APPEND IX B: BIOS S ettings 72 Serial-A T A 2 Primary Channel (auto-detected) Selects IDE Confi gura tion sub-m enu. Serial-A T A 2 Secondary Channel (auto-detected) Selects IDE Confi gura tion sub-m enu.
www.gateway.com 73 USB Mass Storage Device Confi gura tion Selects USB Mass Storage Dev ice Confi gura tion submenu wit h USB Devi ce en able PCI Confi gura tion NIC 1 PXE Opt ion ROM Disable d Enable.
APPEND IX B: BIOS S ettings 74 1st Driv e Varies (Specifies boot sequen ce from t he available devices.) nth Driv e Varies (Specifi es boot sequen ce from t he available devices.) Removab le Drive 1st Driv e Varies (Sp ecifies boot sequen ce from t he available devices.
www.gateway.com 75 The following second level subme nus are accessed from the subme nu indicated in the fir st column. Remo te Acc ess Disa bled Enabled Serial Por t Number (Base address and IRQ) COM .
APPEND IX B: BIOS S ettings 76 BIOS s ubm enu BIOS 2nd le vel subm enu Setting Valu e IDE Conf igura tion RAID Se tup nVidia RAID Funct ion Ena bled Disab led SA T A 0 Primary Chan nel Enabled Disab l.
www.gateway.com 77 PIO Mode Auto 0 1 2 3 4 DMA M ode Auto SWDM A 0-2 MWDMA 0-2 UWDMA 0-6 S.M.A.R. T . Auto Disab led Enabled 32Bit D ata Transfer Disab led Enabled BIOS s ubm enu BIOS 2nd le vel subm .
APPEND IX B: BIOS S ettings 78.
APPENDIX C 79 Legal Inf ormation.
APPEND IX C: Legal In formation 80 Important safety inf ormation Y our Gatewa y system is designed and tested to meet the latest standards for safety of information technology equipment. However , to ensure safe use of this produc t, it is importa nt that the safety instruc tions marked on the product and in the documentation ar e followed.
www.gateway.com 81 Regulatory comp liance statements United Stat es of Amer ica Federal Comm unicati ons Co mmiss ion (FCC ) Uninten tional emitt er per FCC Part 15 FCC P art 15 C lass B S tatemen t This devi ce has been tested and foun d to comply wit h the lim its for a Cla ss B digital de vice, pu rsuant to Par t 1 5 of the FCC rule s.
APPEND IX C: Legal In formation 82 UL W arni ng Before removing or installing the chassis cover , make sure that the system p ower is not turned on or connected to AC power .
www.gateway.com 83 Envir onmental inf ormation The product you have purchased contains extrac ted natural resources that have been used in the manufac turing process. T his prod uct may co ntain substances known to be hazardous to the environment or to human health.
APPEND IX C: Legal In formation 84.
85 Index Numerics 5.25-inch drive installing 25 , 27 location 2 A accessories safety precautions 80 add-in card see card admini st rato r passw ord 14 Advance d menu BIOS Setup utility 48 B battery re.
Contents 86 I IDE cables 25 drive config uration 25 indicators 2 LED 9 information LED 59 installing 5.25-inch drive 25 , 27 add-in card 35 bezel assemb ly 23 card 35 CD or DVD driv e 25 , 27 CMOS bat.
87 www.gateway.com set passwords 14 setting up in BIOS 14 supervisor password 14 system 14 user passwords 14 using password 14 Security m enu BIOS Setup utility 48 serial number 52 serial port 3 Serve.
88 www.gateway.com.
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A M A N E - 9 2 32 T U S R G D E R 1 9 / 07 8512069-Back.fm Page 8 Wednesday, August 29, 2007 3:28 PM.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Gateway E-9232T è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Gateway E-9232T - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Gateway E-9232T imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Gateway E-9232T ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Gateway E-9232T, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Gateway E-9232T.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Gateway E-9232T. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Gateway E-9232T insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
