Manuale d’uso / di manutenzione del prodotto WV20V6 del fabbricante FUNAI
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Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Please read before using this equipment.
2 EN Precautions Laser Safety This unit employs a laser. Only a qualified service person should remove the cover or attempt to service this device, due to possible eye injury. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
3 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Precautions (cont’d) IMPORTANT SAFEGUARDS 1. Read Instructions - All the safety and operating instructions should be read before the appliance is operated.
4 EN Precautions (cont’d) Before you start About Copyright Unauthorized copying, broadcasting, public performance and lending of discs are prohibited. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
5 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Precautions (cont’d) Before you start Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
6 EN Table of contents Before you start Skipping TV commercials during play . . . . . . . . . 45 Rapid play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Step by step playback . . . . . . . . . . . . . . . . . . . . . 46 Slow forward / Slow reverse play .
7 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Before you start Recording DVD mode VCR mode This unit is compatible with DVD+RW/DVD-RW, which is rewritable repeatedly and DVD+R/DVD-R, which is available for recording once.
8 EN Functional overview Before you start Front Panel ( * ) The unit can also be turned on by pressing these buttons. 1. STANDBY-ON button (DVD/VCR) Press to turn on and off the unit. 2. POWER ON indicator (DVD/VCR) Red LED lights up when power is on.
9 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Note • Do not touch the inner pins of the jacks on the rear panel. Electrostatic discharge may cause permanent damage to the unit.
10 EN Functional overview (cont’d) Before you start 22. SETUP button (DVD/VCR) Press to display the Setup menu. During DVD playback, press and hold for more than 3 seconds to switch the progressive scanning mode to the interlace mode.
11 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Functional overview (cont’d) Before you start Using a remote .
12 EN Functional overview (cont’d) Before you start Setup menus Press [SETUP] to display the Setup menu, then press [OK] to display each menu, using [ K / L ]. These menus provide entries to all main functions of the unit. 1. Required Settings: To set up the required settings.
13 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN DVD mode First: DV D D VD Press [DISPLAY] to call up the Display menu. This menu will give you the information on the disc.
14 EN Connections Connection to a TV ANTENNA IN IN - AUDIO - OUT S-VIDEO S-VIDEO AUDI O OUT DIGITAL AUDIO OUT COAXIAL COMPONENT VIDEO OUT IN - VIDEO - OUT L Y OUT P B /C B P R /C R L R L R R OUT DVD/ VCR DVD IN (Back of TV) Plug in the A C pow er cord of this unit.
15 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Connections DVD/VCR ANTENNA IN OUT RF cable (supplied) (Back of.
16 EN Connection to an Audio System Connections • When you change the connections, all devices should be turned off. • Refer to the operation manual accompanying external devices for more information.
17 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Easy DVD recording Getting started The following will help you to understand easily how to record to DVD discs.
18 EN Step 5: Select the desired channel. ST ANDBY-ON TIMER SET TIMER OPEN/CLOSE 123 456 789 CH VIDEO/TV .@/: ABC DEF GHI JKL MNO PQRS TUV WXYZ Easy DVD recording (cont’d) Getting started Step 6: Record on DVD disc.
19 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN STOP ST ANDBY-ON TIMER SET TIMER PREV NEXT OPEN/CLOSE SP ACE 123 456 78 0 9 CH VIDEO/TV SLOW P A USE .
20 EN STOP ST ANDBY-ON TIMER SET TIMER PREV NEXT OPEN/CLOSE SP ACE 123 456 78 0 9 CH VIDEO/TV SLOW P A USE .@/: ABC DEF GHI JKL MNO PQRS REC DISPLA Y TUV WXYZ DVD REC REC MODE ZOOM SEARCH VCR SETUP CM.
21 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Selecting the TV stereo or SAP Getting started You can select a sound channel to output from TV. “Stereo” has been selected as the default.
22 EN Setting the clock Getting started Set the clock before you try the Timer Programming. If a Public Broadcasting Station (PBS) is available in your area, follow “Auto Clock Setting” below. If not, follow “Manual Clock Setting” on page 23. Auto Clock Setting Make sure • The antenna/Cable TV connections are correct.
23 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Getting started Manual Clock Setting 1 Press [SETUP]. 2 Using [ K / L ], select “Clock”. Press [OK]. 3 Using [ K / L ], select “Clock Setting”.
24 EN Getting started Setting the clock (cont’d) 3 Using [ K / L ], select “Daylight Saving Time”. Press [OK]. Option window will appear. Daylight Saving Time OFF ON VCR DVD 4 Using [ K / L ], select “ON” or “OFF”. Press [OK]. Choose “ON” when currently utilizing the daylight saving time.
25 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording Information This unit can record to DVD+RW/DVD-RW/DVD+R/ DVD-R discs. DVD+R/DVD-R discs can only be recorded to once.
26 EN Recording Making discs playable in other DVD player (Finalize/Make Edits Compatible) After recording on DVD+R/DVD-RW/DVD-R, you must finalize the disc in order to play on other units. (Refer to page 37.) There is no need to finalize DVD+RW discs but to “Make Edits Compatible” (refer to page 65) for playing on other units after editing.
27 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording Before recording DV D + D VD+ RW DV D + RW DV D + R D.
28 EN Recording Note • The portion bar in the right side of the title list may not indicate the precise position of the disc. • Recording starts immediately and continues until the disc is full or you stop recording. • When the clock setting has not been made, the space for a date and time of title names will be blank.
29 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording Note • The remaining recording time will appear on the display panel during the One-touch Timer Recording, press [DISPLAY] to see the remaining recording time on the TV screen.
30 EN DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR VCR VCR VCR You can program the unit to record up to 8 programs within a month in advance. Daily or weekly program recordings are also available.
31 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Checking, canceling, or correcting the timer programming information Recording 1 Press [TIMER SET]. TIMER REC indicator will light off on the front panel.
32 EN Recording Hints for Timer Recording Note for DVD recording PROG. A PROG. B Actual recording The first 30 seconds (at the longest) will be cut off. PROG. B PROG. A When the End time of the programming currently being recorded and the Start time of the subsequent program are same: If PROG.
33 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording DV D + D VD+ RW DV D + RW DV D - D VD- RW DV D - R W +VR You can overwrite the existing title from the beginning.
34 EN Note • When a title name is overwritten, its thumbnail is also overwritten. • When existing title is longer than overwriting title, overwriting title is divided into 2 titles. If this is the case, there may be an unrecorded portion between titles.
35 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV.
36 EN Recording DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR VCR VCR VCR Before recording from an external source, see the instructions for the connection on page 35.
37 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN Recording Note • Once you have finalized a disc recorded on DVD+R/ DVD-R, you cannot edit or record anything else on that disc.
38 EN Recording DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can finalize discs automatically using Auto Finalize function. You can use this function to finalize discs after finishing all Timer Recordings and at the end of the disc space.
39 Recording Playing discs Editing Before you start Connections Getting started Changing the Setup menu VCR functions Others Español EN DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR VCR VCR VCR You can copy a DVD disc to a videotape or copy a videotape to a DVD disc.
40 EN 4 Using [ K / L ], select “DVD VCR”. Press [OK]. 5 Press [SETUP] to exit. Press: DV D D VD 6 Press [PLAY B ]. Then press [PAUSE F ] at the point you wish to start recording. 7 Press: VCR VCR Make sure to select a recording mode using [REC MODE] .
41 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs Before you play DVD discs, read the following information. Playable discs This unit is compatible to play the following discs.
DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR 1 Press [STANDBY-ON]. Turn the TV on and be sure to select the input to which the unit is connected. Press: DV D D VD 2 Press [OPEN/CLOSE A ] .
43 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs DV D - V D VD-V DV D - V DV D - V D VD-V DV D - V DV D - D VD- RW DV D - R W Video DV D - R D VD-R DV D - R Video CD CD CD Video CD Video CD Video CD 1 Press [STANDBY-ON].
44 EN DV D - V D VD-V DV D - V DV D - V D VD-V DV D - V A DVD disc contains a disc menu that describes the contents or allows you to customize the playback. For example, the menu may offer choices for subtitle languages, special features, or chapter selection.
45 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs Resume play You can resume play from where you stopped playing the disc last. 1 During playback, press [STOP C ].
46 EN Playing discs Step by step playback 1 During playback, press [PAUSE F ]. Play will pause and sound will be muted. 2 Press [NEXT G ] repeatedly. The play will advance one frame (or step) at a time when you press [NEXT G ] with the sound muted. To play step by step backward: Press [PREV H ] repeatedly.
47 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs Note • When selecting a smaller factor than the current one, the zoom area will not be displayed. • To exit the zoom menu, press [DISPLAY] or [ZOOM] again at step 1.
48 EN Playing discs Title/Chapter search Using [PREV H / NEXT G ] 1 During playback, press [NEXT G ] to skip the current title or chap- ter and move to the next. The title or chapter will move forward by one at a time. • If there is no chapter in one title, the current title will be skipped.
49 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Using [DISPLAY] 1 During playback, press [DISPLAY]. Display menu will appear. When inserting <Audio CD> disc.
50 EN Playing discs Note • The A-B Repeat playback can only be set with in the current title (for DVDs), or current track (for Audio CDs). • To cancel the repeat playback, select “OFF” at the step 2. The repeat setting will also be canceled when you stop playback.
51 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs Note • To erase tracks you selected, press [CLEAR] . • You can make program settings up to 50. • To cancel program playback, press [STOP C ] twice during program playback.
52 EN Playing discs Note • Some discs will only allow you to change the soundtrack from the disc menu. Press [TITLE] or [DISC MENU] to display the disc menu. • This unit CANNOT record in both stereo and SAP (Secondary Audio Program) at the same time.
53 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Playing discs Switching camera angles DV D - V D VD-V DV D - V .
54 EN Editing Guide to a title list Title list allows you to check the titles recorded on the disc easily. You can choose a title to play from this list and easily edit the titles as you prefer. Press [TITLE]. 1. Titles recorded on the disc can be selected to edit by pressing [OK] with the cursor on the title.
55 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing Deleting titles DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can delete titles which you do not need anymore.
56 EN Editing DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can put title names on the titles and change the names from this menu. The names you put on the titles will be displayed on a title list.
57 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing Setting chapter marks DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can put chapter marks in each title.
58 EN DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR First: DV D D VD 1 Follow steps 1 to 3 in “Deleting titles” on page 55 to display the Edit menu. 2 Using [ K / L ], select “Chapter Mark”.
59 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can hide chapters from the title list.
60 EN Editing Note • If the selected picture for a thumbnail is overwritten, the index picture is reset to the first scene of the title. Setting pictures for thumbnails DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can set a picture to each title for a thumbnail.
61 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing discs (cont’d) Editing Dividing a title DV D + D VD+ RW DV D + RW DV D - D VD- RW DV D - R W +VR You can divide one title into two new titles.
62 EN Editing Note • You cannot select “Disc Edit” when finalized DVD disc is inserted (DVD+R/DVD-R). Putting name on disc DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR You can put title names on the titles and change the names from this menu.
63 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing DV D + D VD+ RW DV D + RW DV D + R D VD+R DV D + R DV D - D VD- RW DV D - R W +VR DV D - R D VD-R DV D - R +VR To prevent accidental editing, or erasing the titles, you can protect them.
64 EN Editing Releasing disc from protect First: DV D D VD 1 Follow steps 1 to 2 in “Putting name on disc” on page 62 to display the Disc Edit menu. When inserting <DVD+RW> disc. When inserting <DVD+R/DVD-R> disc. When inserting <DVD-RW> disc.
65 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Editing Note • When you press “Yes”, all contents of the disc will be erased. • When a disc is erased all of the contents will be lost.
66 EN Changing the Setup menu Note • If you change the setting in the Setup menu, the information of contents stays on even when the power is switched off. • An item which is not currently available is grayed in the Setup menus. The following table is the contents which you can set and the default settings.
67 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Changing the Setup menu Language Audio Original Disc Menu Engli.
68 EN Changing the Setup menu If “Other” is selected, press 4-digit code using the Number buttons. Language - Subtitle Code Input - -- - DVD • When you finish entering the code, press [OK]. Refer to the language code table on page 81. 5 Press [SETUP] to exit.
69 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Changing the Setup menu Display Angle Icon ON Screen Saver 10 minutes OSD Language English DVD Screen Saver 5 minutes 10 minutes OFF 15 minutes 30 minutes DVD • Using [ K / L ], select a setting.
70 EN Changing the Setup menu Settings for Dolby Digital (Default : Stream) Digital Out - Dolby Digital Stream PCM DVD • Using [ K / L ], select a setting. Press [OK]. Your setting will be activated. PCM :Convert the Dolby Digital into PCM(2 channel).
71 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Changing the Setup menu Video setting 1 Press [SETUP]. 2 Using [ K / L ], select “Playback”. Press [OK]. 3 Using [ K / L ], select “Video”.
72 EN Note • Parental lock function may not be available to some discs. • With some DVDs, it may be difficult to find if they are compatible with parental lock. Be sure to check if the parental lock function operates in the way that you have set. • Record the password in case you forget i t.
73 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN Changing the Setup menu Note • Press [CLEAR] to erase numbers entered incorrectly.
74 EN xxxx VCR functions Recording Playback VCR VCR VCR 1 Press [STANDBY-ON] on the remote control or the front panel of the unit. When you are playing a videotape, turn the TV on and be sure to select the input to which the unit is connected. Press: VCR VCR 2 Insert a prerecorded videotape.
75 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN xxxx VCR functions Recording and One-touch Timer Recording (con.
76 EN VCR VCR VCR First: VCR VCR Fast forward: When the unit is in stop mode, press [F.FWD D ] to fast forward the videotape. Rewind: When the unit is in stop mode, press [REW E ] to rewind the videotape. To cue or review picture during playback (Picture Search): Press [REW E ], [F.
77 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN xxxx Others Troubleshooting Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
78 EN xxxx Others Troubleshooting (cont’d) Symptom Remedy D V D There is no picture. • If Setup menu appears on the TV screen, press [RETURN ] (or [SETUP] ) to exit.
79 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN xxxx Others Troubleshooting (cont’d) Error message Cause Solution Disc Error --- Please eject the disc. --- Playback feature may not be available on this Disc.
80 EN xxxx Others Troubleshooting (cont’d) • If you are still having trouble with this unit after checking Troubleshooting, write down the error code and the error description, and call our helpline mentioned on the front page to locate an Authorized Service Center.
81 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN xxxx Others Glossary Analog audio An electrical signal that directly rep- resents sound. In contrast, digital audio which can be an electrical sig- nal, but is an indirect representation of sound.
82 EN Others Specifications Frequently Asked Questions –– Can I record on CD-RW/R? No, this unit records only DVDs. –– Can I play back DVD-Video that is bought in another country? Possible only if the region code of the disc is 1 and ALL. –– Is this unit JPEG compatible? No.
83 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español EN MEMO.
84 ES Español Fácil grabación de DVD Paso 4: Seleccione la velocidad de grabación. Estas instrucciones le ayudarán a entender fácilmente cómo grabar discos DVD. Nota: Asegúrese que las pilas están en el mando a distancia y que ha conectado correctamente esta unidad y el TV.
85 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español ES Español Fácil grabación de DVD (cont.) Sugerencia 1: Reproduzca el contenido grabado Puede seleccionar el título que desea reproducir de un menú indicado y empiece a reproducir inmediatamente.
86 ES xxxx Español Reproducción con videograbadora VCR VCR VCR 1 Presione [STANDBY-ON] en el mando a distancia o el panel frontal de la unidad. Cuando reproduzca una cinta, conecte el TV y asegúrese de seleccionar la entrada donde se conecta la unidad.
87 Recording Playing discs Editing Getting started Changing the Setup menu VCR functions Others Before you start Connections Español ES xxxx Español Nota • Para ver un canal mientras graba en otro 1) Mientras está grabando en la unidad, presione [VIDEO/TV] .
Printed in China E9AB0UD 1VMN23120 ★★★★★ LIMITED WARRANTY FUNAI CORP. will repair this product, free of charge in the USA in the event of defect in materials or workmanship as follows: DURATION: PARTS: FUNAI CORP. will provide parts to replace defective parts without charge for one (1) year from the date of original retail purchase.
This unit can record to the following disc types. I This unit automatically records in +VR mode. I DVD-R/DVD+R discs can only be recorded to once. DVD+RW/DVD-RW discs can be recorded to and erased many times.
Press repeatedly to select desired recording time. 3 – 2 Timer Recording After all recordings, finalize your disc! Finalize DVD-RW/-R/+R discs after recording. Make edits compatible on DVD+RW discs after editing. Select the recording mode. Record! Select the desired channel.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il FUNAI WV20V6 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del FUNAI WV20V6 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso FUNAI WV20V6 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul FUNAI WV20V6 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il FUNAI WV20V6, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del FUNAI WV20V6.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il FUNAI WV20V6. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo FUNAI WV20V6 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.