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RESTRICTED USE ONLY FARGO Electronics, Inc. Persona ® C25 Card Printer User Guide (Rev. 4.0) Part Number: S000256 Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Persona ® C25 Card Printer User Guide (Rev. 4.0), property of FARGO Electronics, Incorporated Copyright © 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America.
RESTRICTED USE ONLY FARGO Electronics, Inc. How to use the guide The Persona C25 Card Printer User Guide (Rev. 4.0) is, in fact, the troubleshooting and user guide for the entire Persona C25 Card Printer. The guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components, and terms.
RESTRICTED USE ONLY FARGO Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY FARGO Electronics, Inc. Table of Contents How to use the guide ____________________________________________________________ 3 Safety Messages (review carefully) ___________________.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the incomplete Resin Printing problem _________________________________ 52 Resolving the Image Placement problem _________________________________.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Rotate 180 Degrees option _________________________________________ 97 Selecting the Pause for Low Ribbon option _____________________________.
RESTRICTED USE ONLY FARGO Electronics, Inc. Connecting the Printer to your Computer _______________________________________ 146 Installing the Windows Printer Driver __________________________________.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 1: Specifications Regulatory Compliances Term Description FCC The Persona C25 Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device.
RESTRICTED USE ONLY FARGO Electronics, Inc. Agency Listings Term Description Safety Standards UL 1950, CSA C2.2 No.950-95 and TüV-GS (IEC 950). Emissions Standards FCC Class B, CRC c1374, Class B and TüV-EMC (IEC-801 –2, -3, -4; CISPR 22, Class B) CE and BCIQ Class A (Taiwan).
RESTRICTED USE ONLY FARGO Electronics, Inc. Technical Specifications (continued) Term Description Accepted Card Thickness .010 in. (.254 mil) to .030 in. (.75 mil) Accepted Card Types PVC or Polyester cards with polished PVC finish. Monochrome resin ribbon required for straight polyester cards.
RESTRICTED USE ONLY FARGO Electronics, Inc. Functional Specifications The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Top Cover to Power Port Component Description Print Top Cover Opens to allow access to the Printhead, print ribbon, and card path. ( Note: This cover must be closed in order for the Printer to begin printing.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Top Cover to Power Port (continued) Component Description Ready LED Light When ON , this light indicates the Printer is ready for operation. When OFF , this light indicates the Printer is either OFF or paused a nd will not operate.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Top Cover to Power Port (continued) Component Description Card Output Hopper Stores printed cards; up to 100, 30 mil cards. E-card Docking Station Port - For Smart Card Support Provided only if the Printer includes an optional E-card Docking Station.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Centr onics-Type Parallel Interface The Card Printer is equipped with a standard 8-bit Centronics-type parallel interface port. ( Note: This communication port is the means through which the Printer receives data from the computer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Resi n-Only Print Ribbons Resin-only print ribbons consist of a continuous roll of a single resin color. ( Note: No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Dye-Sub limation-Only Print Ribbons A dye-sublimation-only print ribbon is available in a monochrome version. This ribbon consists of dye-sublimation ribbon panels which a lternate with a clear protective overlay (O) panel.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Dye-S ublimation/Resin Ribbons The Dye-Sublimation/resin print ribbon combi nes the yellow (Y), magenta (M), and cyan (C) dye-sublimation panels with a resin black (K) panel.
RESTRICTED USE ONLY FARGO Electronics, Inc. Printer Components: Blank Cards Caution: Never run cards with a contaminated, dull, or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 2: General Troubleshooting The purpose of this section is to provide the User with specific procedures relating to the LCD/SmartGuard Messages, Comm.
RESTRICTED USE ONLY FARGO Electronics, Inc. LCD and SmartGuard Messages The LCD display shows the current status of the Printer. Refer to the cause and solution Tables in this section for all possible LCD messages. ( Note: These Tables display the LCD messages in alphabetical order.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Top Line LCD Messages (continued) Message Cause Solution Head-up Failed Printhead is unable to raise itself. See the Resolving the Headlift error message procedure on page 40. Invalid Key Card The SmartGuard Access Card is invalid or is inserted backwards or up side down.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Top Line LCD Messages (continued) Message Cause Solution Low Ribbon/Clean Indicates the print ribbo n will soon run out. See the Resolving the Ribbon Low error message procedure on page 42. Mag encoding Indicates the Mag Stripe is being encoded.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Top Line LCD Messages (continued) Message Cause Solution Rasterize Shield Indicates the Printer is loading the SmartShield security image from the SmartGuard Access Card into its memory. Appears when a valid access card containing a SmartShield image is first inserted into the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Top Line LCD Messages (continued) Message Cause Solution Ribbon Low Error message Indicates either the ribbon is running low or is out. See the Resolving the Ribbon Low error message procedure on page 42.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Bottom Line LCD Error / Status Messages Message Cause Solution Clearing Jam Indicates the error or jam is being cleared.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the BOTH Line LCD E rror / Status Messages (continued) Message Cause Solution Insert New Key RESUME=Duplicate Appears when trying to duplicate a SmartGuard Access Card. Appears only when using the SmartGuard Security Feature.
RESTRICTED USE ONLY FARGO Electronics, Inc. Communications Errors Resolving the Communication Errors Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no re sponse from Printer, no job printed, “paper out” error.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Communicati on Errors (continued) Step Procedure 4 Determine if there is interference from an external device. a. Do not use an A/B Switch Box or other peripheral in line with the parallel cable.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Communicati on Errors (continued) See the previous procedure. Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Communicati on Errors (continued) Step Procedure 7 Determine whether there is adequate or inadequate hard drive space. Caution: A large volume of temporary files on the computer can cause communications errors.
RESTRICTED USE ONLY FARGO Electronics, Inc. Card Feeding Errors Resolving the Card Feeding Errors Symptom: Two or more cards feed at the same time, or the cards will not feed at all. Step Procedure 1 Clean the Input Roller. a. Unplug the power from the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Card Feeding Errors (continued) Step Procedure 2 Ensure the Card Separator Flap is set correctly a. Loosen the two screws on either side of the card width guides in the Input Hopper. See Graphic 1.
RESTRICTED USE ONLY FARGO Electronics, Inc. Graphic 1 Graphic 2 Persona ® C25 Card Printer User Guide (Rev. 4.0) 36.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Flipper Jam error message Symptom: A Flipper Jam error is displayed on the LCD. Step Procedure 1 Check for an obstruction. a. Open the Top Cover. b. Manually rotate the Flipper Table a full 360 degrees.
RESTRICTED USE ONLY FARGO Electronics, Inc. Card Jam Errors Resolving the Card Jam: Print Error Message Symptoms: The card is physically jammed in the Printer, or a Card Sensor is reporting a card is present. Step Procedure 1 Look for a jammed card in the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Card Jam: Mag Error / Smart Error Message Symptoms: The Card Jam: Mag Error or Card Jam: Smart Error is disp layed on the LCD. Step Procedure 1 Look for a jammed card in the Printer. a. Open the Printer’s top cover.
RESTRICTED USE ONLY FARGO Electronics, Inc. Print Process Errors Resolving the Headlift error message Symptom: A Head Up/Down Error or Roller Up/Down Error is displayed on the LCD Step Procedure 1 Cycle the Headlift Motor (820579). a. Open both the and the Print Covers.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Wrong Ribbon erro r (being displayed incorrectly) Symptom: A Wrong Ribbon Error is displayed on the LCD even though the correct ribbon is installed in the Printer. Step Procedure 1 Determine if the ribbon type option is set correctly.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Wrong Ribbon error (being displayed incorrectly) (continued) Step Procedure 2 Determine if the Ribbon ID Sensor (820593) is working properly. a. Unplug the Printer. b. On the back of DIP switches in the corner of the main board, flip switches 3 and 4.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Ribbon Breaking problem Symptom: Either the Ribbon breaks when printing or the LCD displays the Ribbon Jam Error. Step Procedure 1 Calibrate the Ribbon Sensor (820564). a. Reset the Printer to clear any Error message by removing Power and reapplying.
RESTRICTED USE ONLY FARGO Electronics, Inc. Encoding Errors Resolving the Mag Verify error message Symptoms: A Mag Verify error is displayed on the LCD when attempting to encode. Step Procedure 1 Check to ensure that the cards are loaded with the Magnetic Stripe facing down and towards the back of the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Data intended for the Magnetic Stripe (printed on the Card) problem Step Procedure 1 Confirm that the application is formatting the magnetic string correctly. See Using the Magnetic Track Selection option on page 72.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Data intended for the Magn etic Stripe (printed on the Card) problem (continued) Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Diagnosing Image Problem Resolving the Pixel Failure problem Symptom: A thin line or scratch trav els the entire length of the card. Step Procedure 1 Check the card stock for scratches. Replace the cards (as n eeded).
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Card Surface Debris problem Symptom: Prints have "spots" (white or colored voids) and/or dust on the m. Step Procedure 1 Be sure the cards are clean and stor ed in a dust-free environment.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the incorrect Image Darkness problem Symptom: Printed cards are too dark or too ligh t. Step Procedure 1 Run a self-t est to ensure that the issue is not with the Driver settings. See the Running the Standard Self Test Print procedure on page 57.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Ribbon Wrinkle problem Symptom: Printed cards have off-colored lines or streaks o n them. Step Procedure 1 Confirm that the Printer is using the most current Driver from: http://www.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the excessive Resin Printing problem Symptom: Black resin text and barcodes appear smeared or too thick. Step Procedure 1 Reduce the Resin Heat setting within the Picture Control tab of the Printer Driver.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the incomplete Resin Printing problem Symptom: Black resin text and barcodes appear faded or too light. Step Procedure 1 Increase the Resin Heat setting within the Picture Control tab of the Printer Driver.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Image Placement problem Symptom: Printing is cut off or is not centered on the card, or a white border appears. Step Procedure 1 Determine if the Image Placement option within the Calibrat e tab is set correctly.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Image Placem ent problem (continued) Symptom: Printing is cut off or is not centered on the card, or a white border appears. Step Procedure 3 The Card Guide Bar may need to be adjusted. a. Open the Top Print Cover.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Image Placem ent problem (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 55.
RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the poor Image Quality problem Symptom: Photos on the cards look pixilated o r grainy, as shown below.
RESTRICTED USE ONLY FARGO Electronics, Inc. Diagnostics and Calibration Running the Standard Self Test Print Perform a standard self-test (a) after initial setup of the Printer, (b) after a calibration procedure has been conducted, or (c) after a part has been replaced to check for prop er operation of the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the 15 Shade Self Test Reviewing the Standard Self test v 1 . 0 . 1 Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Interfacing Information The Printer is equipped with a standard 8-bit Centronics-type Parallel Data Communications Port. ( Note: The Printer's Parallel Interface Connector is a standard 36-pin Amp type with two metal-wire retaining clips.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Centronics Parallel Pin Assignments Pin No. Signal Direction Description 1 ______ Strobe In A LOW pulse greater than 1 µs causes the printer to read one byte of data.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Centronics Paralle l Pin Assignments (continued) Pin No. Signal Direction Description 18 HI Not Used 19 to 30 Sig Gnd 31 _________ Reset/Input Clean Not Used 32 _____ Error Out Low = printer error, High = OK 33 to 36 Not Used Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Printer Timing Diagram The timing diagram (below) illustrates the data and handshake lines during the transfer of one data byte to the Computer. Data 0 - Data 7 DATA VALID Strobe Busy Acknlg Tdsu Tstr Tdh Tbp Tack Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Printer Timing Interval Description Minimum Value Typical Value Tdsu Data setup time 0.5 µs Tstr _____ Data strobe width 1 µs Tack ______ Acknlg pulse width 3.75 µs Tdh Data hold time 0.5 µs Tsb _ ____ Busy delay time from data strobe 0.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 3: Printer Adjustments This Section covers the replacement of key components of the Card Printer. Be sure to reverse the disassembly steps to reassemble the Card Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Dye-Sub and Resin Intensity Adjustments Reviewing the RP1 Potentiometer location (Printhead Darkness RP1 Pot) RP1 is the baseline level control for the Printhead intensity.
RESTRICTED USE ONLY FARGO Electronics, Inc. Adjusting the Dye-Sub and Resin Intensity Level Symptoms: Color intensity is unaccepTable or software adjustments fail to meet requirements.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Self Test Output Samples (RPI Potentiometer) The output is too light, the last gray fill box does not appear. The RP1 potentiometer should be turned Counter-Clockwise to increase the darkness level.
RESTRICTED USE ONLY FARGO Electronics, Inc. Card Offset Adjustments Adjusting the Card O ffset for the Print Station When the factory calibrates the Printer, the output print on the card is centered horizontally.
RESTRICTED USE ONLY FARGO Electronics, Inc. Adjusting the RP3 to center print the Card Step Procedure 1 Adjust the RP3 counter-clockwise to center the print onto the card.
RESTRICTED USE ONLY FARGO Electronics, Inc. Magnetic Intensity Adjustment (magnetic encoding installed) The Persona C25 Card Printer has magnetic encoding installed as a factory option. When originally ordering a Persona C25 Card Printer from the factory, be sure to specify the Printer with or without a magnetic encoder.
RESTRICTED USE ONLY FARGO Electronics, Inc. Calibrating the RP5 Potentiometer Step Procedure 1 Before attempting to calibrate the RP5 potentiometer, the magnetic encoder head must be plugged into the J100 connector. 2 A digital DC volt meter is also required.
RESTRICTED USE ONLY FARGO Electronics, Inc. Magnetic Offset Adjustment Using the Magnetic Offset (R P7 Potentiometer location) Step Procedure 1 Use magnetic developer spray or a Magnetic Stripe viewer to measure the location of the start sentinel on an encoded card to accurately calibrate t he RP7 potentiometer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Determining the Magnetic Card Offset (process description) As a card is fed into the encoding module during the encoding process: a. The trailing edge of the card is read by a Sensor and continues to feed fo r a given length of a standard CR-80 sized card, b.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Encoding Module (Display A) Ma g ne t i c H e a d Car d S en so r Fl i p S en so r Fl i p p er Ta b l e Car d Feed P at h En c o d i n g Mo d u l e Ca r d Feed Ro l l e r C R - 8 0 C a r d f e e d i n g i n t o t h e e n c o d i n g m o d u l e Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Encoding Module (Display B) Ma g ne t i c H e a d Car d S en so r Fl i p S en so r Fl i p p er Ta b l e Car d Feed P at h En c o d i n g Mo d u l e Ca r d Feed Ro l l e r C R - 8 0 c a r d a t t h e b e g in n in g o f t h e e n c o d in g p a s s.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Data (being encoded to the Magnetic Stripe of Card) See the Determining the Magnetic Card Offset procedure on page 73. Ma gne t i c H e a d (3 S ta tio n a ry Ma gne t i c T r a c k s ) Di r e ct i on of C ar d T r a v e l w h ile b e in g M a g n e t ic a lly E n c o d e d 0.
RESTRICTED USE ONLY FARGO Electronics, Inc. Sensor Calibration Calibrating the Color Ribbon Sensor Symptom: There are problems with the color ribbon skipping panels or t he incorrect colors being applied to the card, requiring calibration of the Ribbon Sensor.
RESTRICTED USE ONLY FARGO Electronics, Inc. Calibrating the Color Ribbon Sensor (continued) Steps Procedure 8 Return the DIP switches to the normal OFF position. 9 a. Run the self-test procedure. See the Performing the Standard Self Test procedure on page 57.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the C25 Card Printer Advanced Document Settings Access the Persona C25 Card Printer Properties window via Start > Settings > Printers > Perso.
RESTRICTED USE ONLY FARGO Electronics, Inc. Determining Paper/Output Selecting the Card Size Use this dropdown menu to select the standard, credit card size CR-80 cards. Step Procedure 1 When designing a card format, always set the card size or page size within the card design program to the exact dimensions of a CR-80 card.
RESTRICTED USE ONLY FARGO Electronics, Inc. Determining the number of Copies Use this function to indicate copies required. Step Procedure 1 Specify the number of copies to be printed by clicking on the up or down arrows. Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Default Graphic Resolution This is a default selectio n. Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Device Options Use the Device options tab to select options that control the Printer’s functions.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Ribbon Type options Use the Ribbon Type dropdown menu to select the correct ribbon type. Step Procedure 1 Select Ribbon Type under Document options to change the setting. 2 Select the correct Print Ribbon Type, as shown below.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Ribbon Type options (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 85.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Color Matching options Use this option to control where the resin black (K) panel of a full-color ribbon is print ed. When printing with a resin-only ribbon type or a ribbon type that does not have a K panel, all K Panel Resin options will be grayed out.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Color Matching options (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 87.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Picture Controls Use the Custom Settings option under Picture Controls to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow Balance , Magenta Balance , and Cyan Balance .
RESTRICTED USE ONLY FARGO Electronics, Inc. Controlling the Dye-Sub Intensity (YMCB) Step Procedure 1 Control the overall darkness and lightness of the printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's box or by clicking on the left and right arrows.
RESTRICTED USE ONLY FARGO Electronics, Inc. Controlling the Resin Heat Step Procedure 1 Control the amount of heat the Printer uses when printing with the resin black panel(s) of a full-color ribbon or when printing with a resin-only ribbon by adjusting the Resin Heat .
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the default Dither Mode This is a default selectio n. Persona ® C25 Card Printer User Guide (Rev. 4.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the K Panel Graphics Mode option Use this option to control where the resin black (K) panel of a full-color ribbon is print ed. Step Procedure 1 Select the K Panel Graphics Mode option to control where the resin black (K) panel of a full-color ribbon is printed.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Split Ribbon Print option Use this option to automatically print full-color on the front of a card and r esin black on the back of a card using any of the Full-Color YMC+K print ribbon types.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Split Ribbon Print option (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 94.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Print Back Side Only option Use this option to automatically print on the backside of a card. Step Procedure 1 Select this option to conveniently print the backside of preprinted cards, which must have their Magnetic Stripe or smart card chip encoded.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Print Edge-to-Edge option Use this option for Edge-to-Edge type printing. Step Procedure 1 Select this option to adjust the maximum printable area on a card, which results in printed cards with virtually no border.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Rotate 180 Degrees option Use this option to rotate the image on the front of the card 180 degrees when printed. Step Description 1 Select this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Pause for Low Ribbon option Use this option to generate a definitive warning when the print ribbon is running low. ( Note: When this option is selected, the Printer will bee p, pause, and the Ready LED will flash when approximately 10 to 20 prints remain on the print ribbon.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Pause for Low Ribbon option (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 99.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Overlay option Use this option to automatically print Neither Side , Back Side Only , Front S ide Only , or Both Sides of a card. Step Procedure 1 Select this option in conjunction with any application program that supports a multiple page document.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Overla y option (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 101.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the SmartShield option Use this option to automatically print Neither Side, Back Side Only, Front Side Only, or Both Sides of a card. Use the SmartShield Area options, which apply only if using the Printer's optional SmartGuard Security Feature, and the SmartShield option is enabled.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the SmartShi eld option (continued) Persona ® C25 Card Printer User Guide (Rev. 4.0) 103.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Magnetic Encoding Options Use this option only if the Printer has an optional Magnetic Stripe Encoding Module installed. ( Note: This section describes these options and the Printer's Magnetic Encoding pro cess.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Coercivity option Use the Coercivity option to select the type of Magnetic Stripe to encode. Step Procedure 1 Select High Coercivity to set the Oersted level to 2750, as shown below. OR Select Low Coercivity to set the Oersted Level to 300.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Magnetic Encoding Mode option Use the Magnetic Encoding Mode option to specify the desired, Magnetic Encoding standard. Step Procedure 1 Select the ISO option provides encoding capability for either high or low- coercivity cards on Tracks 1, 2, and 3.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Magnetic Track Options Use the Magnetic Track options for these purposes: • Customize the ISO encoded data format for each of the Magnetic Stripe's three Tracks. • Customize each Track independently of the other two.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Track Bit Density option Use this option to customize the Bit Recording Density (Bits per Inch) used to encode the magnetic data on the currently selected Track. ( Note: The default ISO Standard selections for this option are Track 1: 210 BPI, Track 2: 75 BPI, and Track 3: 210 B PI.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Track LRC Generation option Use this option to customize the LRC Generation Mode (used to encode the magnetic data on the currently selected Track). ( Note: The default ISO Standard selections for this option are Track 1: EVEN, Track 2: EVEN, and Track 3: EVEN.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Track Character Size option Use this option to customize the Character Data Size (Bits per Character) used to encode the magnetic data on the currently selected Track. ( Note: This character size includes the parity bit, if enabled.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Track Character Parity option Use this option to customize the Character Data Parity (used to encode the magnetic data on the currently selected Track). ( Note: The default ISO Standard selections for this option are Track 1: ODD, Track 2: ODD, and Track 3: ODD.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Track Character ASCII Offset option Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected Track. This character offset value is subtracted fr om the ASCII value of each Magnetic Stripe data character prior to encoding on the Track.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Shift Data Left option Use this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. ( Note: This is useful in situations that require cards to be readable with insert type readers that may not be able to read the right-hand side of the card.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Enable MLE Support checkbox Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Verify Magnetic Encoding option Use this option to verify the encoding settings. Step Procedure 1 Select this option to instruct the Printer to verify that all magnetic data has been correctly encoded on each card.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing ISO Track Locations Review the Magnetic Encoding module, which encodes onto Tracks in accordance with an ISO 7811-2 Magnetic Stripe.
RESTRICTED USE ONLY FARGO Electronics, Inc. Sending Track Information Magnetic Track data is sent in the form of text strings from the application software to the Printer Driver along with all of the other printable objects within the card design.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing Tracks 1, 2, and 3 (in Table format) Review this Table, which displays the SS, ES, FS, and the valid characters defined for each Track. Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 % ? ^ 0-9, A-Z, Punct.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character A S CII Code Char acter ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 5.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Custom Non-Printable Area Use this option to bring up the Non-Printable Area Setup window, shown on the next page.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Non-Printable Area Setup window Persona ® C25 Card Printer User Guide (Rev. 4.0) 121.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Smart Encode Mode option Use this option to select either the No Smart Encode or the Single File Mode.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Disable Printing option Use this option to disable the printing capabilitie s of the Printer and still allow the Printer to encode cards. Step Procedure 1 Select this option: • To encode or re-encode preprinted cards without wasting additional time , effort, or printing supplies.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Buffer Single Card option Use this option to force the Printer's memory to buffer, or hold, only one print job at a time. Step Procedure 1 Select this option only to print to multiple Printers sharing print jobs over a network.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Calibration window Use this option to (a) control the position of the printable area in relation to the card, ( b) calibrate Sensors, and (c) adjust the internal Printer settings. Persona ® C25 Card Printer User Guide (Rev.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Image Placement controls Step Procedure 1 Click on the Vertical and Horizontal adjustment arrows to adjust the Image Position values. • When adjusting these values, keep in mind that cards always remain in the same position while moving through the Printer, regardless of image orientation.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using Image Placement controls (continued) Review the Image Position diagram, which displays how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Sensor Calibration Step Procedure 1 Use the Sensors button in the Calibration window to bring up the Sensor Calibration window for calibrating the Printer's ribbon and Sensors, as shown on the next page.
RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Self Test button Use this option to send a Self Test page to the Printer. Step Procedure 1 Click on the Self Test button to print out a test page and ensure that the computer is effectively communicating with the Printer, and that the Printer is functioning properly.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 4: Cleaning This section deals with the Printer’s internal and external maintenance in regards to the unit's cleaning and general upkeep. The Printer should be cleane d on a regular basis to insure that the Printer consistently produces high quality output.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Printhead This procedure should be performed approximately every 250 prints or as needed depending on the cleanliness of your card stock and the environment in which the Printer is located.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Printer’s Exterior The Printer has a durable casing that should reta in its luster and appearance for many years. Steps Procedures 1 Clean it only with a Cleaning Pad from the Printer Cleaning Kit.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Card Feed Rollers The Card Feed Rollers move the card throughout the print process. Caution: Clean these Rollers to prevent card jams and card contamination, and to provide better print quality and extended Printhead life.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Card Feed Rollers (continued) Step Procedure 4 a. Insert the Cleaning Card into the Card Hopper, above the Card Input Tray, as normally done with any other type of card.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Drive Rollers Clean the Printer’s Drive Rollers during every ribbon change or after every 250 prints. ( Note: This helps to prevent jams and maintain uninterrupted service. Perform this procedure is the Roller is visibly dirty.
RESTRICTED USE ONLY FARGO Electronics, Inc. Maintaining the Cleaning Rollers (continued) Step Procedure 4 Reach down in between the empty Ribbon Drive Hubs and lift the Cleaning Roller Assembly straight up and out of the Printer .
RESTRICTED USE ONLY FARGO Electronics, Inc. Persona ® C25 Card Printer User Guide (Rev. 4.0) 137.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Platen Rollers Clean the Printer's Platen Roller approximately every 1,500 prints or as needed depending on the cleanliness of the card stock and the environment in which the Printer is lo cated.
RESTRICTED USE ONLY FARGO Electronics, Inc. Cleaning the Magnetic Encoder Clean the Magnetic Encoder approximately every 1,500 prints or as needed depending on the cleanliness of the card stock and the environment in which the Printer is locat ed. Step Procedure 1 Remove the ribbon, cards and Cleaning Roller Assembly from the Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 5: Printer Setup Choosing a good location Place the unit in a location with adequate air circulation to prevent internal heat build up. Step Procedure 1 Use the dimensions specified in Section 9 as a guideline for the minimum clearances to the unit.
RESTRICTED USE ONLY FARGO Electronics, Inc. Packing the Persona C25 Card Printer The purpose of this section to provide the User with a specific packing procedure for the Persona C25 Card Printer. Follow this instruction to pack the Card Printer for transport.
RESTRICTED USE ONLY FARGO Electronics, Inc. Applying Power The power supply included with the printer is a universal power supply properly configured for the power used in your country.
RESTRICTED USE ONLY FARGO Electronics, Inc. Applying Power (continued) Step Procedure 2 Place the DC power plug end of the power supply cord into the printer’s Power Input Port. 3 Place the AC power plug end of the power supply cord into an available wall outlet.
RESTRICTED USE ONLY FARGO Electronics, Inc. Loading Cards into the Printer The printer will hold a maximum of 100 cards in its Card Hopper (based on a standard CR-80 card size). The Printer automatically feeds each card and adjusts to each cardís pa rticular size and thickness.
RESTRICTED USE ONLY FARGO Electronics, Inc. Loading Cards into the Printer (continued) Step Procedure 3 Insert the stack of cards into the printer by depressing the spring loaded Card Input Tray and placing the cards between the Card Input Guides. Always load cards with the top or primary print side facing up.
RESTRICTED USE ONLY FARGO Electronics, Inc. Using your Card Printer Connecting the Printer to your Computer Your card printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x, Windows 95/98, or Windows NT. A minimum of a 486 DX class computer with 8MB RAM or higher is required.
RESTRICTED USE ONLY FARGO Electronics, Inc. Connecting the Printer to y our Computer (continued) Step Procedure 2 Connect the other side to the back of your PC at the PARALLEL connector. ( Note: The printer must have its Ready LED light illuminated to receive data.
RESTRICTED USE ONLY FARGO Electronics, Inc. Installing the Windows Printer Driver Your card printer can be used with virtually any Microsoft Windows 3.1x, Windows 95/98, Windows NT 4.0, or Windows 2000 software application program. This is accomplished through what is called a Printer Driver.
RESTRICTED USE ONLY FARGO Electronics, Inc. Installing the Printer Driver From the Software Installation CD To install the printer driver, close down all other programs and insert the Software Installation CD into your computer's CD drive.
RESTRICTED USE ONLY FARGO Electronics, Inc. Downloading The downloadable printer driver files have names ending in ".exe" and are selfextracting PKZip archives. A PKZip archive is a package, containing one or more files, that has been "zipped" to make it smaller and provide easy downloading of numerous files simultaneously.
RESTRICTED USE ONLY FARGO Electronics, Inc. Installing the 32-Bit Print Spooler for Windows 95/98 The printer ships with a print utility program called the 32-Bit Print Spooler. This print spooler is located on the Software Installation CD and is for use only with Windows 95/98.
RESTRICTED USE ONLY FARGO Electronics, Inc. Installing the 32-Bit Print Spooler for Windows 95/98 (continued) When the 32-Bit Print Spooler is running, its icon will appear in the Windo ws 95/98 Task Bar.
RESTRICTED USE ONLY FARGO Electronics, Inc. Setting up the Printer Driver Once the appropriate printer driver has been installed, you will need to set the driver up with the proper print options. Although each of the included printer drivers displays the pr int options in a slightly different format, the basic options are the same.
RESTRICTED USE ONLY FARGO Electronics, Inc. Section 6: FARGO Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting FARGO Technical Support as needed for the Persona C25 Card Printer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Glossary of Terms Term Definition 24-bit color A color depth for an image that uses 8 bits for ea ch color (red, blue, green) combining the possible 256 shades to provide a color depth of 16.7 million colors.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Barcodes A series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes) that allows characters to be optically read by a computer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most often exchanged between contRoller and peripheral, to expedite data transfer.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition CR-79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Direct-to-Card (DTC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy PVC surface.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Dwell Time The speed at which the card moves across the lam Roller, measured in seconds/inch (sec/in). This may be adjusted in the Driver to ensure adhesion and card flatness.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft that detect s the change in rotational position, incremented to count ticks per revolution.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer firmware upgrades, without the necessity of changing chips.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Hard Drive A high capacity storage device in a PC consisting of non- removable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition IEEE 1284 (Institute of Electrical and Electronics Engineers 1284) A standard method of signaling for a bi-directional parallel interface on personal computers.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Landscape A document layout that is viewed with the document's long axis in a horizontal orientation.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Pinch Roller A free spinning (non-driven) Roller that presses t he card against the drive Roller, on the opposite side, to ensure an adequate normal force for proper traction.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Printhead The device on a Printer that produces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Resolution The number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level of detail.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition RS-232 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. Saturation A measure of the degree of color, from gray, with the same brightness.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Software Instructions saved in computer memory that directs the computer to perform certain tasks and functions. Spooler A computer application that allows the spooling of print jobs.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Test-print A file stored in or generated through windows that is sent to t he Printer to test basic functionality.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition Update The process of installing a new revision of software or firmware to implement new changes to the Printer's command codes and procedures.
RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the Glossary of Terms (continued) Term Definition YMCKK The designation of colored ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Black (K) (the second K is for backside, black only printing).
RESTRICTED USE ONLY FARGO Electronics, Inc. Index A AC - Alternating Current, 154 Accepted Card Sizes, 10 Accepted Card Thickness, 11 Accepted Card Width, 10 Access Card, 154 Access Card Slot, 14 Acce.
RESTRICTED USE ONLY FARGO Electronics, Inc. Clear Protective Overlay Panel, 17 Clearing Jam, 28 Coercivity, 156 Coercivity option, 105 Color matching, 156 Color Matching, 83, 84 Color Matching options.
RESTRICTED USE ONLY FARGO Electronics, Inc. Extended Capabilities Port (ECP), 16 external device interference, 31 F FARGO Technical Support, 153 FARGO Technical Support via the Web, 153 feed card into.
RESTRICTED USE ONLY FARGO Electronics, Inc. Key C ard Rea dy, 24 Key Disabled, 24 Key Not Inserted, 24 L LAN (Local Area Network), 163 Landscape, 164 Landscape orientation, 126 LCD (Liquid Crystal Dis.
RESTRICTED USE ONLY FARGO Electronics, Inc. Potentiometer, 167 Power Port, 15 Premium Resin Black (K), 18 prevents magnetic encoding, 114 Print Area, 10 Print Back Side Only, 95 Print Both Sides, 93 P.
RESTRICTED USE ONLY FARGO Electronics, Inc. SmartGuard Access Card, 102 SmartGuard™, 170 Software, 171 Software Driver, 11 special precautions, 4, 22, 64 Spooler, 171 Spooling, 171 SS (Start Sentine.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il FARGO electronic S000256 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del FARGO electronic S000256 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso FARGO electronic S000256 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul FARGO electronic S000256 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il FARGO electronic S000256, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del FARGO electronic S000256.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il FARGO electronic S000256. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo FARGO electronic S000256 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.