Manuale d’uso / di manutenzione del prodotto EMP-730 del fabbricante Epson
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402529801 02.06-.9A(C05) Printed in Japan Printed on 100% recycled paper..
About The Manuals and Notations Used T ypes of Manual The do cumentat ion for your EPS ON projec tor is divided i nto the fo llowing thre e manuals. The manual s cover t he following topic s.
1 Unpac king the Pr ojector When you unpack the pro jector , make s u re that you ha ve all thes e components. If an y of the components are missing or incorrect, please contact the place of purc hase . Projector (with le ns cov er) Remote co ntrol (including a CR2025 lithium batt ery) Po w e r c a bl e (1.
2 Features of the Pr oje ctor A utomatic keystone correction function The vertical angle of the projector is detected, so that any v ertical keystone distortion in the projected images can be automatically corrected. (p.34) Compact and lightweight The projector has a compact body with a footprint the size of a B5 page (19 (D) x 27.
3 0 10 20 30 40 50 60 70 80 F D C B A Jul Jun M ar Feb Jan projector.
4 Contents Unpacking the Pr ojector ........ ................... ............. .................... ........ 1 F ea tures of the Projector ....... ............. ................... ............. ............... 2 Bef ore Using the Pr ojector P ar t Names and Fun ctions .
Bef ore Using the Projector 5 Basic Operations Appendices Advanced Oper ations T roubleshooting Adjusti ng the Imag e Qualit y . ................... ............. .................... ....... 37 Focusing the Screen Image .............. ...............
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7 Befo re Using the Projecto r This chapter describes the procedures f or setting up the projector bef ore use. Part Names and Functio ns ......... ...... ......... .......... ...... ......... 8 • Fro nt/T op ......... .............. ...............
8 P ar t Names and Functions Fr ont/T op • • • • Air exhaust vent • • • • Security lock ( ) (p .84 ) • • • • Control panel (p.9) • • • • Zoom ring (p.33) Adjusts the ima g e size. • • • • Remote control light- receiving area (p.
9 Control P ane l • • • • [P ower] but t on (p.29, 31) Turn s the p rojecto r power on and off. • • • • [Source] button (p.30) Switch es th e input s ource b etween th e Computer/ Compone nt Vide o port, S - Vide o port and Vide o port each time the button is pressed .
10 Rear Base • • • • Remote control light - receiving area (p.12) Receiv es sig nals from th e rem ote co ntrol. • • • • Power inlet (p.28) Connect s the powe r cable. • • • • Speaker • • • • Computer/Component Video port (p.
11 Remote Contr ol Menu A/V Mute E-Zoom F reeze S-Video/Video Color Mode Computer P age up P age down Po w e r ESC A uto Enter • • • • Remote control light- emitting area (p.13) Outp uts r emote con trol signals. • • • • [A/V Mu te] button ( p.
12 Bef ore Using the Remote Control Using the Remote Co ntr ol and Remote Operatin g Rang e When using the remote control for the first time, pull out the insulating tape that is protruding fro m the battery holder . Wh en the insulating t ape is pulled out, the remote control can then b e used.
13 Use the remote control within the ranges indicated belo w . If the distance o r angle between the remote control an d the remote control l ight-recei ving area is outside the normal operating ran ge, the remote control may not w ork. Remo te Oper atin g Ra nge Operatin g distanc e Operatin g angle Approx.
14 Installati on Sett ing Up the P rojector The proj ector supports the follo wing fo ur dif ferent project ion method s, allo wing you to choo se the best method fo r displaying your images. Caution : Befor e setting u p the p r ojector , be sur e to f irst r ead the separ ate Safety Instructions / W orld-W i de W a rranty T erms.
15 Screen Size and P r ojection Distance The distance b etween the projector and t he screen d etermines the actual image size. While referring to the table below , position the projecto r so that the images are projected onto t he screen a t the optim um size.
16 Connecting to a Co mputer Caution : When conn ecting th e pr oj ector to a com pute r , be sure to chec k the follo wing. • T urn off the power for bo th the pr ojector and the comput er befor e connec ting them. If the power for either de vice is on at the time of con nection, damage may r esult.
17 Pr ojecting Images fr om the Compu t er The shape and s p ecif ications of the computer's mon itor port will determine what type of cable s hould be used.
18 Use the optional V G A-HD15 PC cable to connect the Co mputer/Component V ideo port at the rear of the projector to the mon itor port of the compu ter . See "Appendices: Optional Access ories" (p.82) Tip : • Chang e the "Input Signal" setting in the "V ideo" menu to "RGB" after mak ing the connect ions.
19 Some w orkstation-type co mputers ha ve a 13w3 mo nitor port. Use a commercially-av ailable 1 3w3 ⇔ D-Sub 15-pin cable to connect the Computer/ Component V ideo port at the rear of the projector to the monitor port of th e com put er .
20 Pla ying Sound fr om the C o mput er The projector has a single b u ilt-in speaker with a maximum output of 1 W . If the computer that is connected to the projector has an audio o utput port, you c.
21 Using the Remot e Control to Operate the Mo use P ointer (Wireless Mouse F unction) Y ou can use t he remote control as a wireless mouse to control the mouse pointer on the co mputer screen . T o do this, you must use the accessory USB cable to connect the USB po rt of the computer to the U SB port at the rear of the projector .
22 Once the connection has been made, t he mouse pointer can be operated as follo ws. Tip : • If the mouse button settings have be en r eversed at the compute r , the operation of the r e mote cont r ol butto ns will al so be re ve rsed.
23 Connecti ng to a Vide o Sour ce Caution : When conn ecting the pr oj ector to other video so ur ce s, take the follo wing precautions . • T urn off the power for b o th the p r ojector and the v ideo sour ce befor e connecting the m . If the power for ei ther device is on at the time of connecti on, damage may r es ult.
24 Pr ojecting S -Video Imag es Use a S-V ideo cable (commercially-a vailable) to co nnect the video source to the S-V ideo port at the rear of t he projector .
25 Pr ojecting RGB Vi deo Images RGB vid eo is used when RGB signals th at hav e copy prot ection added are in put and projected. Use the accessory computer cable to connect the vide o source to the Com puter/Component V ideo port on the rear of the p rojector .
26 Playing S ound from the V ideo Equi pmen t The projector has a sin gle b u ilt-in speaker with a maximu m output of 1 W . Y ou can outp u t soun d from the video equ i pment th rough the project or.
27 Basic Operations This chapter describes basic operations such as turning projection on and off and adjusting the projected images . T urni ng On the Project or ......... ......... ...... .......... ...... ......... . 2 8 • Connectin g the Po wer Cable .
28 T urning On the Pr ojector T urn on the power to start projecting images. Caution : Be sur e to r ead the sep a ra te Safety Instructions/ W orld-W ide W arranty T erms befor e pr oj ectin g images.
29 T urning On th e P o wer and Pr ojecting Images Pr ocedure 1 Check that th e P ower indica tor has stopped flashing and is lit orange . 2 T urn on the power f or all equipment connected to the pr ojector . For a video source, press the [Play] b utton at the video source to start playback if necessa ry .
30 4 If more than one signal source has been co nnected, use the projector's contr ol panel or the remote control bu ttons t o select t he por t which th e signal sour ce that you w ould like to use is connected to, while referring to the follo wing table.
31 T urning Off t h e Pr ojector Fo llo w the procedure belo w to turn of f the po wer of the p rojector . Pr ocedure 1 T urn off the power f or the signal sourc e s that are connected to the projector . Check that the po wer for all connected compo nents has been tur n ed of f.
32 5 Unplug the power cable from the elect rical out let. Caution : Do not disc onnect the power cable fr om the outlet while the P ower indicator is still flashing orange , otherwise it may re sult in err or s in pr ojecto r oper ation and r educe the lamp unit oper ating life.
33 Adjusting th e Screen Ima g e Y ou can correct and adjust the screen image in order to obtain the best possible pict ure . Adjusting th e Image Siz e The size of the projected image is basically determ i ned by the distance from the projector to the s creen.
34 Adjusting the Im ag e Angle an d A utomatic K eyston e Correction F unction The projector should b e set up so that it is as p erpendicu lar to the scree n as possible. If it is not possibl e to set up the p roject or so th at it is perp endicular to t he scree n, it can be set up at a sli g ht ver tical angle instead.
35 * This value applies when the zoom ring is turned to t he maximum "T" settin g. If the zoom ring is turned to the "W" setting, the av ailab le angle of tilt for automatic adjustment will become smaller .
36 Manuall y Correcting K eys tone Distortion The projector is provided with an automatic keystone correction function which detects the v ertical angle of the projector and ca rries out keys tone correction automatically .
37 Adjusting the Ima g e Qual ity The quality of t he screen imag es can be adjus ted as follows . Focusing th e Screen Ima ge Pr ocedure T urn t he focus ring to ad just the imag e fo c u s . T urn the focus ring of the projector until th e projected images are in proper f o cus.
38 • If you pre ss the [A uto] b utton while t he E-Zoom or F re eze fu nction is being used or whil e a con figuration men u or hel p menu is bei ng disp layed , the fu nctio n will be cancelled wh e n yo u pr ess the [A uto] butt on, and then the adjustment will be carried out.
39 If flicker ing, fuzziness or interferen ce appear in images that are i nput from the computer , and th is cannot be fix ed using automati c setup, you will need to adjust the sync manually using the following procedure. Pr ocedure 1 Press t he [Menu] button on the remote con tr ol, and then select "Sync.
40 Selecting the C olour Mo de The follo wing six preset colour modes are a vailabl e for use dep ending on the characteristics of the images that are being projected. Y ou can easily obtain the optimum image quality simp ly by selecting the colour mode that cor responds to the projected images.
41 Advanced Op erations This chapter describes functions for enhancing the projection of images, and ho w to use the configuration menus . Functi ons f or Enh ancing Projection ......... .......... ...... ....... 42 • A/V Mut e ......... ...........
42 Function s f or En hancing Projection This section descr i bes the v arious useful functions that can be used to en hance presentatio ns. A/V Mute This function momentarily paus es the image and sound.
43 Freeze This function pau s es only the projected images. The sound keep s playing without pausin g. The image source will still be playing back th e im ages e ven while projection is paused, and so it will not b e possible to resum e projection from the p oint where it w as paused.
44 Wide-scr een Pr ojection of Component Video and Video Images (Changin g the Aspect Ratio) This function chang es the aspect ratio of ima ges from 4:3 to 16 :9 when component vid eo images (YCbCr and YPbPr) or video imag es (S-V ideo or composite video ) are being pro ject ed.
45 E-Zoom This function lets you enlarge and reduce a part o f projected images such as grap hs and tabl es. Pr ocedure 1 Press the [ E -Zoom ] butt on on the remote contr ol. A cursor (cross) indicating the centre point for the area to be enlar ged will appear on th e screen.
46 Using the Config uration Men u Functions The conf i guration menus can be used to carry out a v ariety of settings and adjustments. The menus ha ve a hierarchical str u cture, with a main menu that is divid ed into sub-menu s, which are furth er divi ded into other sub -menus.
47 "Video" Menu Sub-menu F unction Def ault Position Mov es the image display po s ition v ertically and horizont ally . • Press the [Enter] b utton and m ake the adjustm ent using the displ ay position ad justment sub-menu th at appears.
48 * If set to sRGB, the colour t e mperatu re for the "Color Adju stment" command in the "Advanced" menu will be set to 6500K. Component (YCbCr , YPb Pr ) V ideo (S -Video, Compos.
49 * If set to sRGB, the colour temper ature for th e "Color Adj ustment" command in the "Advanced" menu will be set to 6 500K Color Mode Corrects the v i v idness of the imag e colour . The settin gs can be sav ed separate ly for each t ype of sour ce (comp uter or vid eo sour ce).
50 Tip : The "A udio" menu settin gs ar e saved ind ividually for eac h inpu t signal sou rce . "A u dio" M enu Sub- menu Function Def ault V olume Adjusts the v olume.
51 Auto Ke yst one Sets the fun ction for automa tically correcting keystone distor tion when the an gle of t he projec tor has be en adjusted to ON o r OFF . This function is o n ly enab led when the " Rear Proj. " and " Ceiling" commands in the "Advanced" menu ar e set to "O FF".
52 "User' s Logo" Men u Sub- menu Function Def ault Execute Records a user's l ogo. (p.80) • Press the [ Enter] button and foll ow the procedu re appea ring on th e screen. EPSON logo "A dvan ce d " M enu Sub- menu Function Def ault Langua ge Sets the languag e for message d isplays .
53 Color Adjustment Adjusts the colour tem perature and inte nsity of each RGB col or for eac h input s ource. • Color T emp.: Le ts you adjust b right colo urs within a range f rom reddish tin ges to bluish tinges. If the colour tempera t ure is lo wer , colours appear re ddish and col or tones appe ar softer .
54 • The "About" menu sho ws the setting details for the curr ent image source. • The "Lamp" item appears as 0H for 0 – 10 hour s, and after that, it ap pears in unit s of 1 ho ur .
55 SYNC Mode Displays the sync a ttrib utes. (Does not appear when the inp ut source is comp osite video or S-V ideo.) - Resoluti on Displays the input resolution. (Does not appear when the inp ut source is comp osite video or S-V ideo.) - Refresh Rate Displays the refresh rate.
56 Using the Co nfiguration Men us The conf i guration menus can be operated using the remote control only . Pr ocedure 1 Press the [Men u] button on the remote cont rol. The main menu will be displayed. 2 Select a menu item. Press the [ ] or [ ] b utton to mov e to an item to be selected.
57 5 Select a s etting value. Press the [ ] and [ ] buttons to chan ge the setting value. For com mand s which have ON/OFF settings, u se the [ ] and [ ] b uttons to select the desired setting, an d then press the [Enter] b utton. Tip : • Sub-me nu ite ms which cause anot her sub-men u to be displ ayed wh en they are selected have after the m.
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59 Troubleshooting This section describes how to identify prob lems and what to do if a probl em is f ound. Using the Help .... ...... ......... ....... ......... ......... ....... ......... ...... . 60 When Having Some T rouble .... ......... ...... .
60 Using the Help If a problem occurs with the projector , the Help function u s es on-screen displays to assist you i n sol ving the p roblem. It uses a seri es of menus in a question and ans wer format. Pr ocedure 1 Press the [Help] b utton on the pr ojec tor's contr ol panel.
61 When Ha ving Some T r oub le If you ar e having a prob lem with the projector , f irst check the projector's indicators. The proj ector is pr ovided with the follow ing tw o indicat ors. These indicato rs alert you to problems with p rojector op eration.
62 (W arning) Indicator : lit : flashing Status Caus e Remedy or Status See P age High internal temperature (ove rh e at in g ) The lamp will turn of f a utomatic ally and projec tion wi ll stop. W ait for about 5 minutes without o perating the projector .
63 Tip : • If th e pr ojector is not ope rating pr operly eve n thoug h the i n dicator s ar e all showing normal, r efe r to "Whe n the Indi cators Pr ovide No Help " on th e followi ng page.
64 When the Indicator s Pr o vide No Help If an y of the follo wing problems occu r and the indicators d o not of fer a solution, refe r to the pages g i ven for each pro blem. No images appea r (Nothing at all appear s) • No im ages app ear (p.6 4, 6 5) • Images appea r dar k (p.
65 No images appear (Me ssages do appear) P o or image quali ty (out o f f o cus o r distor ted) • Chec k the mode wh ich corresponds to the freque ncy of the image si gnals being ou tput from the c omputer .
66 • Is the pr ojector beam p er pendic ular to the sc reen? (p. 34) • Is the l ens dirty? (p. 72) • Has cond ens ation f or me d on th e le ns? If the projector is suddenly tak en from a cold en vironm ent to a warm en vironment, cond ensation m ay form o n the surface of the lens, an d this may cause the i mages to app ear fuzzy .
67 Only pa r t of th e image i s display ed (Large/s mall) • Is an e xtension cable being used? If an extension cabl e is used, elec trical interfe rence may affect the signals.
68 The image co lours are not right Images a ppear dar k • Has the image brightness b een adjusted correctly ? "V ideo" - "Brightn ess" (p.
69 Images ap pear greenis h. No sound c an be hear d. The rem ote contr ol does not work • Do the s ettings f or co mponent video in put si gnal s match th e signals fro m the co nnected de vice? If.
70 The power does no t tur n off (after the [P ower] button is pres sed) • The P ower in dicator rema ins ora nge. This project o r is desig n ed so that the P ower indicator remains lit e ven when after the po wer has been tu rned of f. The Power indicator will switch o f f wh en the power cable is discon nected from the electrical outlet.
71 Appendices This chapter provide s inf or mation on maintenance procedures to ensure the best le vel of perf or mance for the projector f or a long time. Main tenanc e .. ......... ...... .......... ...... ......... ...... .......... ...... ....... 72 • Cleaning .
72 Maintenance This section descr i bes maintenance tasks such as cleaning the projector and replacing cons umable parts. Cleaning Y ou sho uld clean the projector if it becomes dirty or if the quality of projected images starts to deterio rate.
73 If the air f ilter becomes clogged with dust , it can cause o verheating and damage the p roje ct or . While keeping the projector hor izontal, use a v acuum cleaner to clean a way the dust fro m the air f ilter . Tip : • If the air f ilter is diff icult to clean or if i t is br oken, it shou ld be re placed.
74 Replacing Consumab les This section descr ibes ho w to replace the remote control b at tery , the lamp and the air f ilt er . Use the follo wing type of battery as a rep lacement. 1 CR2 025 lith ium batter y Caution : Be sur e to r ead the S afety Instru ctions/W orld-W ide W arr anty T erms befor e handling the battery .
75 It is time to replace th e lamp when: • The message "Lamp Replace." appea rs on the screen f or 30 s econds when projection star ts . • When the (W ar ning) indicator is flashing red at 0.5-second inter vals • The projected image gets darker or star ts to deteriorate.
76 Caution : • If the lamp sto ps working and n eeds to be r ep laced, th er e is the da nger that the lamp may break when hand led. If r eplacing the lamp of a pr ojector that ha s been installed to the ceiling , you should always as sume that the lamp is br oken a nd r em ove the lamp cover very carefully .
77 4 T a ke out the la mp. Hold the lamp by the tw o recesses on the side to lift it up and ou t from the p rojector . 5 Install the new lamp. Hold the lamp so that it f aces the correct way to fit into the projector , and then insert the lamp until it clicks into place and tight en the tw o f ixing scre ws.
78 The projector has a b u ilt-in counter which keeps track of the lamp operating time. When the cumulati ve operating time r eaches a certain poin t, it causes the replacement w arning message to be displayed. Therefore, the coun ter needs to be reset after the lamp has bee n replaced with a ne w one.
79 Pr ocedure 1 T urn off the projec t or power , wait for the cool-do w n period to end, and then disconnect the power cab le. The cool-do wn period lasts for about 45 seconds.
80 Saving a User's Lo go Y ou can record the image that is cur rently being projected as a user's logo. Tip : When a user's logo is recor ded, the pre v ious user's logo will be erased. Pr ocedure 1 Project the imag e that you would like to us e as a user's l ogo, and then press the [Men u] button on the remote contr ol.
81 5 Select "Y es" at the confi rmation screen , and then press t he [Enter ] button . 6 Select the zoom rate in the Zoom rate setti ng screen, and then pres s the [Enter ] b utton. 7 Select "Y es" at the confi rmation screen , and then press t he [Enter ] button .
82 Optional Accessor ies The follo wing optional accessories are a vailable for p urchase if required. T his list of optional accessories is current as of Apr i l 2002. Details of accessories are subject to chang e without notice. * A sp ecial method of instal lation i s required in order to suspend the projector from the ceiling.
83 Glossar y Follo wing is an explanation of some of the terms used in this guide wh ich may be unfamiliar or which were not explained in the tex t of this guide itself. Further i nformatio n can be obtained by r eferring to other commercially - a v ailable publicatio ns.
84 Interlaced scanni ng A method of image scanning whereby the i m age da ta is divid e d into fine horizontal lines whi ch are displa yed in sequence st arting from left to righ t and then from th e top to the b o ttom o f the screen. The ev en- numbere d lines and odd-n umbered lin es are displaye d alternate ly .
85 UXGA A type of video sig nal with a r esolutio n of 1600 ( horizont al) x 1200 (verti cal) dots wh ich is used by IBM PC/A T -compatible comp uters. VG A A type of video sig nal with a r esolutio n of 640 (h orizont al) x 480 (verti cal) dots wh ich is used by IBM PC/A T -compatible comp uters.
86 List of ESC/VP21 Commands Command List When a po wer ON command is sent to the projector , the po wer for the projector turns on. When the p rojector is in a command ready state, it r eturns the "3Ah" (:) code. Fu rthermore, when co mmand processing is complete, the projector also returns a ":" code.
87 USB Connection Setup In order t o con trol the proj ector using ESC/ VP 21 command s, the projector must be con nected to a computer by means of a USB cable. The f ollowing preparation n eeds to be carried out before communication via a USB connection can be carried out.
88 List of Supported Monitor Displa ys * Connection is not poss ible if the equipment does not ha ve a VGA output port. It may be pos si ble to p roject signals which are no t listed in the abo ve table. Ho wev er , not all func tions may b e supportable with such signals.
89 Specifications * The USB connector is not guaranteed to operate cor r ectly with all USB- compatible de vices. Product na me Mult imedia P rojecto r EMP-7 30/720 Dimen sions 276 (W) x 70 (H) x 190 (D) mm (10.9 (W) x 2.8 (H) x 7.5 (D) in.) (n o t including feet) Pa n e l s i z e 0.
90 Saf ety USA UL1950 3 rd Edition Canada CSA C22.2 No.950-95 (cUL) Europea n Communi ty The Lo w V oltage Directiv e (73/23/EEC) IEC60950 2 nd Edition, +Amd.
91 App earance Units: mm 89.9 M3X8-3 190 78.5 70 276 70 15 124 103. 5 38.8 13.4 57 27 53.
92 Inde x General T erms 13w3 port ......... .............. ................. ............ 19 5BNC port ..... ................. .............. ............. .. 18 A/V Mute ................ .............. .............. .. 42, 51 "About" Menu .
93 Lens cov e r ....... .............. ................. .............. . 8 Link21L .......... .............. ................. ............. 53 Main menu ............. .............. ................. ...... 46 Manual ly Cor recti ng K eysto ne Distortion .
94 USB cable ........ .............. .............. .......... . 1, 21 USB connection se tup ........... .............. ........ 87 USB mouse ................. ............. ................. .. 21 USB port .......... .............. .......... .......
W e :EPSON AMERICA, INC . Located at :3840 Kilro y Air por t W a y MS : 3-1 3 Long Beach, CA 90806 T el : 562-290-525 4 Declare under sol e responsibil i ty that the pro duct identified herei n, complies with 47CFR P ar t 2 and 15 of the FCC rules as a Class B digital d e vice.
FCC Compliance Statement For United States User s This equipment has been tested a nd f ound to compl y with the li mits f or a Class B digit al de vice , pursuant to P ar t 15 of the F C C Rules . These limits are designed to pro vide reasonab le protection against har mful interf erence in a residential i nstallation.
All righ ts reserv ed. No part of thi s publication may be reproduced, s tored in a retrie val system, or transmitted in any form or by an y means, electro nic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORA TI ON.
402529801 02.06-.9A(C05) Printed in Japan Printed on 100% recycled paper..
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Epson EMP-730 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Epson EMP-730 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Epson EMP-730 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Epson EMP-730 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Epson EMP-730, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Epson EMP-730.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Epson EMP-730. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Epson EMP-730 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.