Manuale d’uso / di manutenzione del prodotto 500DN del fabbricante Epson
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User’s Guide NPD3349-00.
B-300/B-500DN User’s Guide Contents 2 Copyright and Trademarks Operating System Versions Safety Instructions Important Safety I nstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Setting up the printer .
B-300/B-500DN User’s Guide Contents 3 Chapter 3 Basic Printing Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printing Photos . . . . . . . . .
B-300/B-500DN User’s Guide Contents 4 Printing the watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Creating your own watermark . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Contents 5 Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Contents 6 Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Printed side is smeared or scuffed . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Contents 7 Maintenance box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Duplex unit (B-300 users only) . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Copyright and Trademarks 8 Copyright and Trademarks No part of this publication may be reproduced, st ored in a retr ieval system, or transmitted in an y form or by any means, electr onic , mechanical, photocopyin g, recording, o r otherwise, withou t th e prior written permission of Seiko Epson Co rporation.
B-300/B-500DN User’s Guide Operating System Versions 9 Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows Vista, XP, XP x64 and 2000.
B-300/B-500DN User’s Guide Safety Instructions 10 Safety Instructions Important Safety Instructions New :Dep ends on model Read all of the instructions in this section before using the prin ter. Also, be sure to follow all warnings and instructions marked on the printer.
B-300/B-500DN User’s Guide Safety Instructions 11 ❏ Unplug the printer and refer servicing to qua lified service personne l under the following conditions: The power cord or plug is da maged; liqu.
B-300/B-500DN User’s Guide Safety Instructions 12 ❏ Avoid touching the components in s ide the printer unless instruct ed to do so in this guide. ❏ Do not insert objects thr oug h the slots in the printer. ❏ Take care not to spill liquid on the printer.
B-300/B-500DN User’s Guide Safety Instructions 13 c Caution: Do not shake cartridges (that have been installed previously) with too much force. ❏ Do not use an ink cartridge beyond th e date print ed on the cartridge carton. ❏ Use up the ink cartridge within six mon ths of installation for best results.
B-300/B-500DN User’s Guide Using Your Software 14 Chapter 1 Using Your Software Overview of Printer Driv er and Status Monitor 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. The printer driver lets you choose from a wide vari ety of settings to get the best printing results.
B-300/B-500DN User’s Guide Using Your Software 15 From the Start menu 1. Windows Vista: Click the start button, sele ct Control Panel , and t hen select Printer from the Hardware and Sound category. (If the Control Pane l is in Classic View, click Printers .
B-300/B-500DN User’s Guide Using Your Software 16 Printing Web Pages to Fit to Your Paper Size EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also see a preview before printing. Note: This software is not availabl e for Windows Vista and XP x64.
B-300/B-500DN User’s Guide Using Your Software 17 Accessing EPSON Web-To-Page After you install EPSON Web-To-Page, the menu bar is displayed on the Windows Internet Explorer Toolbar. If it does not appear , select Toolbars from the View menu of Internet Explorer, and then se lect EPSON Web-To-Page .
B-300/B-500DN User’s Guide Using Your Software 18 1. Turn off the printer and di sconnect its inter face cable. 2. Windows Vista: Click the start button and sele ct Control Panel . Windows XP: Click Start and select Control Panel . Windows 2000: Click Start , point to Settings , and select Control Panel .
B-300/B-500DN User’s Guide Using Your Software 19 Uninstalling the User’s Guide For Windows 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Note: ❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you log on as a standard user.
B-300/B-500DN User’s Guide Paper Handling 20 Chapter 2 Paper Handling Using Special Paper You can achieve good results w ith most types of plain bond paper.
B-300/B-500DN User’s Guide Paper Handling 21 ❏ When you use the double-sided printing function, prin ting the low print duty si de first is recommended. Depending on the print pattern, marks made by the ro llers may appear on the printed side. Print one test copy and examine the results before pr inting many sheets.
B-300/B-500DN User’s Guide Paper Handling 22 Storing Epson photo paper Return unused paper to the orig inal package as soon as you finish printing. Epson recommends storing your printouts in a resealable plast ic bag. Keep them away from high temperature, humidity, and direct sunlight.
B-300/B-500DN User’s Guide Paper Handling 23 2. Slide the edge guides while pinching their knob to accommodate th e paper you are loading. 3. Fan a stack of paper, then tap it on a flat surface to even the edges. 4. Load the paper with the printable side down.
B-300/B-500DN User’s Guide Paper Handling 24 5. Slide the edge guides while pinching th eir knob to fit the paper you are loading. 6. Reinsert the cassette into the printer. Note: ❏ Do not insert the front paper cassette with force. Doing so may cause the paper to jam.
B-300/B-500DN User’s Guide Paper Handling 25 Note: ❏ Leave enough space in front of the prin ter for the pa per to be fully ejected. ❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide. Into the rear sheet feeder 1.
B-300/B-500DN User’s Guide Paper Handling 26 4. Fan a stack of paper, then tap it on a flat surface to even the edges. 5. Load the paper with the printable side up, agains t the right side of the rear sheet fe eder. Then slide the left edge g uide against the left edge of the paper.
B-300/B-500DN User’s Guide Paper Handling 27 2. Slide out and extend the extension t ray. 3. Slide the left edge guide to the left. 4. Load envelopes short edge first with t he flap facing down and to the left. Then slide the left edge guide against the left ed ge of the envelopes.
B-300/B-500DN User’s Guide Paper Handling 28 Note: ❏ The thickness of envelopes and their ability to fold vary widely. If th e total thickness of the stack of envelopes exceeds 15 mm, press down on the envelope s to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.
B-300/B-500DN User’s Guide Paper Handling 29 1. Pull out the output tray. 2. Slide the output support tray until it clicks. The output suppo rt tray is lifted slightly.
B-300/B-500DN User’s Guide Paper Handling 30 Note: After printing on the Epson Professional Flyer Paper, push the output suppor t tray to move it to its original position. Selecting the Correct Paper Type The printer automatically adjusts itself for the type of paper you select in your print settings.
B-300/B-500DN User’s Guide Basic Printing 31 Chapter 3 Basic Printing Introduction This section guides you through the proc edures for different kinds of printing. Printing Photos 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request.
B-300/B-500DN User’s Guide Basic Printing 32 Printing Documents Explains how to print documen t s on various types of paper. & See “Printing Docume nts” on page 36. Printing on Envelopes Explains how to print on envelopes. & See “Printing on Enve lopes” on page 38.
B-300/B-500DN User’s Guide Basic Printing 33 Loading paper Refer to the section below for details on loading paper. & See “Loading Paper” on page 22. When using special Epson paper, refer to the section below. & See “Using Special Paper” on page 20.
B-300/B-500DN User’s Guide Basic Printing 34 2. Click the Main tab, then select Photo in the Quality Option settings: 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30.
B-300/B-500DN User’s Guide Basic Printing 35 1. In Internet Explorer, go to th e Web pag e you want to print. If you have installed EPSON Web-To-Page, th e EPSON Web-To-Page t oolbar appears on the Internet Explorer window. 2. Click the Print button on the toolbar.
B-300/B-500DN User’s Guide Basic Printing 36 7. Select the appropriate Size setting. You can also de fine a custom paper s ize. For details, see t he online help. 8. Select Portrait (tall) or Landscape (wide) to change t he orientation of your printout.
B-300/B-500DN User’s Guide Basic Printing 37 & See “Accessing the printer driv er for Windows” on page 14. 3. Click the Main tab, then select one of the fo llowing Quality Option settings: .
B-300/B-500DN User’s Guide Basic Printing 38 8. Click OK to close the printer settings window. 9. Print your file. Printing on Envelopes Loading envelopes Refer to the se ction below for loading enve lopes. & See “Loading Envelo pes” on page 26.
B-300/B-500DN User’s Guide Basic Printing 39 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Text for most envelopes ❏ Text & Image to print images on the envelope 3.
B-300/B-500DN User’s Guide Basic Printing 40 Canceling Printing If you need to cancel printi ng, follow the instructions in the appropriate se ction below. Using the printer button New :Only for model with this feature For B-500DN users Press the + Cancel button to cancel a print j ob in progress.
B-300/B-500DN User’s Guide Printing with Special Layout Options 41 Chapter 4 Printing with Special Layout Options Introduction You can print with a variety of layouts for sp ecial projects, such as booklets and posters. Double-Sided Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request.
B-300/B-500DN User’s Guide Printing with Special Layout Options 42 Pages Per Sheet Printing Lets you print two or four pages on a single sheet of paper. & See “Pages Per Sheet Printing” on page 59. Poster Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request.
B-300/B-500DN User’s Guide Printing with Special Layout Options 43 Watermark Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Lets you print text or an image as a water mark on each page of your printout.
B-300/B-500DN User’s Guide Printing with Special Layout Options 44 Folded booklet double-sided printing allows you to m ake single-fold booklets. The pages tha t will appear on the outside (after the page is folded) ar e printed first.
B-300/B-500DN User’s Guide Printing with Special Layout Options 45 Standard double-sided printing New :Dep ends on model Match with printer driver UI Automatic double-sided printing (using the duplex unit) Follow the steps below to print odd- and even-num bere d pages onto opposite sides of the sheet using the duplex unit.
B-300/B-500DN User’s Guide Printing with Special Layout Options 46 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print qua.
B-300/B-500DN User’s Guide Printing with Special Layout Options 47 7. Click the Page Layout tab, then select the Duplex Printing check box. 8. Select Auto to use automatic double-sided printing function. 9. Click Adjust Print Density to open the Print Densit y Adjustment window.
B-300/B-500DN User’s Guide Printing with Special Layout Options 48 10. Select the appropriate document type as the Select Document Type sett ing. 11.
B-300/B-500DN User’s Guide Printing with Special Layout Options 49 Manual double-sided printing Follow the steps below to print odd- and even-num bere d pages onto opposite sides of the sheet. 1. Access th e printer se ttings. & See “Accessing the printer driv er for Windows” on page 14.
B-300/B-500DN User’s Guide Printing with Special Layout Options 50 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.
B-300/B-500DN User’s Guide Printing with Special Layout Options 51 9. Click Margins to open the Margins window. 10. Specify the edge of the paper where th e binding will be placed. You can choose Left , Top , or Right . 11. Choose cm or inch as the Unit setting.
B-300/B-500DN User’s Guide Printing with Special Layout Options 52 15. Once the paper is reloaded, click Resume to print the even-numbered pages. Folded booklet double-sided printing New :Dep ends on model Match with printer driver UI Manual double-sided printing Use the following steps to cre ate a folded booklet.
B-300/B-500DN User’s Guide Printing with Special Layout Options 53 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print qua.
B-300/B-500DN User’s Guide Printing with Special Layout Options 54 7. Click the Page Layout tab and select the Duplex Printing check box. Then select Manual and select th e Folded Booklet check box.
B-300/B-500DN User’s Guide Printing with Special Layout Options 55 9. Specify the edge of the paper where the binding will be placed. You can choose Left , Top , or Right . Note: When you select Portrait as the Orientation setting, the Left or Right binding positions are available.
B-300/B-500DN User’s Guide Printing with Special Layout Options 56 ❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the binding margins may be incorrect. ❏ If a paper jam occurs, refer to the following.
B-300/B-500DN User’s Guide Printing with Special Layout Options 57 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Qual.
B-300/B-500DN User’s Guide Printing with Special Layout Options 58 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box.
B-300/B-500DN User’s Guide Printing with Special Layout Options 59 Pages Per Sheet Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Pages Per Sheet printing allows you to print tw o or four pages on single sheets of paper.
B-300/B-500DN User’s Guide Printing with Special Layout Options 60 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Qual.
B-300/B-500DN User’s Guide Printing with Special Layout Options 61 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, select Multi-Page , then select Pages Per Sheet .
B-300/B-500DN User’s Guide Printing with Special Layout Options 62 Poster Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Poster printing allows you to print poster-size imag es by enlarging one page to cover several sheets of paper.
B-300/B-500DN User’s Guide Printing with Special Layout Options 63 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Qual.
B-300/B-500DN User’s Guide Printing with Special Layout Options 64 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab and select Multi-Page , then select Poster Printing .
B-300/B-500DN User’s Guide Printing with Special Layout Options 65 8. Click Settings to adjust the way your poster will be printed. The Poster Settings window opens. 9. Make the following settings: Note: If you want to print only a few of the panels without printi ng the entire poster, click the pa nels that you do not want to print.
B-300/B-500DN User’s Guide Printing with Special Layout Options 66 How to make a poster from your printouts New :Match with printer driver U I Here is an example of how to make a pos ter with 2x2 selected under Poster Printing and Overlapping Alignment Marks selected as the Print Cutting Guides.
B-300/B-500DN User’s Guide Printing with Special Layout Options 67 3. Cut the taped sheets in two along a vertical line through the alignment m arkers (this time, a line to the left of the cros s marks): 4. Align the edges of the paper us ing the alignm ent markers and tape them together from the back: 5.
B-300/B-500DN User’s Guide Printing with Special Layout Options 68 Watermark Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Watermark printing allows you to print a text-based or im age-based watermark on your document.
B-300/B-500DN User’s Guide Printing with Special Layout Options 69 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Qual.
B-300/B-500DN User’s Guide Printing with Special Layout Options 70 7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click Settings . If you want to create your own wate rmark, see the following instructions. & See “Creating your own watermark” on page 71.
B-300/B-500DN User’s Guide Printing with Special Layout Options 71 8. Specify the settings you want for the waterm ark. You can change the position and size of the watermark by dragging the imag e within the preview window. 9. Click OK to return to the Page Layout window.
B-300/B-500DN User’s Guide Printing with Special Layout Options 72 1. Click Add/Del under Watermark on the Page Layout window. The followin g window appears. 2. Do one of the following: ❏ To use an image file as a watermark, select BMP . Click Browse to locate the bitmap file you want to use, then click Open .
B-300/B-500DN User’s Guide Printing with Special Layout Options 73 4. Click Settings . The following window appears: 5. Make sure that the appropriate watermark is sele cted in the Watermark list, then s elect Color, Position, Density, Size, Font, Style, and Angle settings.
B-300/B-500DN User’s Guide Using the Control Panel 74 Chapter 5 Using the Control Panel Introduction You can use the printer’s control panel to access a variety of menus that allow you to check t he status of consumable products, print s tatus sheets, and make printer settings.
B-300/B-500DN User’s Guide Using the Control Panel 75 For B-500DN users The control panel of the printer co nsists of 7 buttons, 3 lights, an d a liquid crystal display (LCD). Buttons and lights The table below describes the functions of t he butt ons on the contr ol panel.
B-300/B-500DN User’s Guide Using the Control Panel 76 The table below des cribes the meanings of the lights on the control panel. Th e lights le t you know the status of the printer and the ty pe of an error when it occurs. Left button Returns to the previous level when pre ssed in Menu mode.
B-300/B-500DN User’s Guide Using the Control Panel 77 Icons on the LCD This section describes the meaning of icons displayed on the LCD screen. The table below describes the mean ing of ink cartridge status icon. The table below describes the meanin g of maintenance box stat us icon.
B-300/B-500DN User’s Guide Using the Control Panel 78 How to access the control panel menus This section describes how to enter Menu mode an d mak e settings with the buttons on the control panel. Note: ❏ Press the + Cancel button whenever you want to exit Menu mode and return to the Ready status.
B-300/B-500DN User’s Guide Using the Control Panel 79 Printer setting menu This menu allows you to configure the basic printer setting. Language You can select the language displayed on the LCD screen. Test print menu This menu allows you to make settings relat ed to test print.
B-300/B-500DN User’s Guide Using the Control Panel 80 Printer status menu This menu allows you to check the current printer status. Version You can check the firmware version. Maintenance box You can get a rough estimate of the rema ining capacity of the maintenance box.
B-300/B-500DN User’s Guide Using the Control Panel 81 Network setting menu This menu allows you to make network settings. Network setup You can select the meth od to configure the n etwork settings. When Auto is selected, the prin ter obtains the IP address, Su bnet mask and Default gateway automatically.
B-300/B-500DN User’s Guide Using the Control Panel 82 Status and error messages This section describes the meaning of messages displayed o n the LCD screen. The table below describes the status me ssages. The table below contains error messages, a brief de scription of each messa ge and suggestions for correcting the problem.
B-300/B-500DN User’s Guide Using the Control Panel 83 Printer error restart printer Printer error o ccurs. Turn off the printer and then back on. If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer.
B-300/B-500DN User’s Guide Using the Control Panel 84 Printing the status sheet While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that A4 size paper is loaded in the front pape r cassette.
B-300/B-500DN User’s Guide Using the Control Panel 85 Buttons and lights The table below describes the functions of t he butt ons on the contr ol panel. The table below describes the functi ons of the lights on the control panel. The lights let you know the status of the printer and the ty pe of an error when it occurs.
B-300/B-500DN User’s Guide Using the Control Panel 86 * Maintenance box status light is also on for these errors. ** Maintenance box status light also flashes for this error. Light Descripti on Ink status light (orange) On: The installed ink cartridge is expended.
B-300/B-500DN User’s Guide Using the Control Panel 87 Status and error lights This section describes the meaning of lights on the control panel. The table below describes the lig hts s howing the printer status.
B-300/B-500DN User’s Guide Using the Control Panel 88 Maintenance box at t he end of its s ervice life The maintenance box is at the end of its service life. Replace the maintenance box. Maintenance box error The maintenance b ox is not installed. Install the maintenan ce box.
B-300/B-500DN User’s Guide Using the Control Panel 89 Printer cover ope n (both lights co ntinuously blink for 0.5 second twic e and then go out f or 1 second) The printer cover is open during printing. Close the printer cover. Printer error re start printer (both lights b link every 0.
B-300/B-500DN User’s Guide Using the Control Panel 90 Printing the status sheet You can print a status sheet to see the current defa ult values. To print a status sheet, follow t he steps below. 1. Make sure that A4 size paper is loaded in the front paper cassette.
B-300/B-500DN User’s Guide Installing Option 91 Chapter 6 Installing Option Duplex Unit (B-300 only) Installing the duplex unit Follow the steps below to install the dupl ex unit. 1. Turn off the printer 2. Press the hooks on both sides of the upper rear printer cover, and then remove the upper rear printer cover.
B-300/B-500DN User’s Guide Installing Option 92 3. Insert the bottom side of the duplex unit first, and then atta ch the duplex unit. Uninstalling the duplex unit Follow the steps below to uninstall th e duplex unit. 1. Turn off the printer. 2. Remove the duplex unit by pulling it while holding down the button s on both side s of the duplex unit.
B-300/B-500DN User’s Guide Installing Option 93 3. Attach the upper rear printer cover..
B-300/B-500DN User’s Guide Replacing Consumables 94 Chapter 7 Replacing Consumables Ink Cartridges Checking the ink cartridge status Using the control panel (B-500DN) To check the ink cartridge status, s ee “Icons on the LCD” on pag e 77.
B-300/B-500DN User’s Guide Replacing Consumables 95 ❏ Open the printer driver, click the Mainte nance tab, then click the EPSON Status Monitor 3 button.
B-300/B-500DN User’s Guide Replacing Consumables 96 ❏ The progress meter appears auto matically when you start a pr int job. Click the Check Ink Levels button, and then you can check the ink cartridge status from this window.
B-300/B-500DN User’s Guide Replacing Consumables 97 Handling precautions Read all of the instructions in this section before replacing the ink cartridges. ❏ This printer uses ink cartr idges equipped wi th an IC chip that monitors the amount of ink used by each cartridge.
B-300/B-500DN User’s Guide Replacing Consumables 98 ❏ Never turn off the printer while replacing the ink cartridge. Doin g so may damage the IC chip on the ink cartridge and the pr inter may not print properly.
B-300/B-500DN User’s Guide Replacing Consumables 99 3. Remove the expended installed ink cartridge. Note: Hold the printer with your hand when you remove the ink cartridge.
B-300/B-500DN User’s Guide Replacing Consumables 100 c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately afte r removing the old cartridge. If the car tridge is not installed promptly, the print he ad may dry out and be unable to print.
B-300/B-500DN User’s Guide Replacing Consumables 101 Note: Hold the printer with your hand when you install the ink cartridge. c Caution: Do not remove and reinsert cartr idges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, caus ing nozzle loss.
B-300/B-500DN User’s Guide Replacing Consumables 102 Maintenance Box Checking the maintenance box status Using the control panel (B-500DN) To check the maintenance box s tatus using the control panel, follow the steps be low. 1. Make sure that READY appears on the LCD s cr een, and then press the r Right button.
B-300/B-500DN User’s Guide Replacing Consumables 103 ❏ Double-click the printer shortc ut icon on your Wi ndows taskbar. To add a shortcut icon to the taskbar, refer to the following sect ion. & See “From the shortcut icon on the taskbar” on page 15.
B-300/B-500DN User’s Guide Replacing Consumables 104 Note: If the maintenance box inst alled in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not displ ay an accurate calculation of the maintenance box status.
B-300/B-500DN User’s Guide Replacing Consumables 105 2. Open the maintenance box cover. 3. Remove the new maintenance box from the package. 4. Lift up and pull the installe d maintenance box out ward. Note: ❏ Do not tilt the maintenance box when you uninstall the maintenance box.
B-300/B-500DN User’s Guide Replacing Consumables 106 6. Insert the new ma intenance box into place as far as it will go. 7. Close the maintenance box cover.
B-300/B-500DN User’s Guide Maintaining Your Printer 107 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles If you find that the printout is unexpe ctedly fa int or that dots are missi ng, you may be able to identify the problem by checking the print head nozzles.
B-300/B-500DN User’s Guide Maintaining Your Printer 108 2. Make sure that READY appears on the LCD s cr een, and then press the r Right button. Menu appears on the LCD screen. 3. Press the d Down or u Up b utton to sele ct TEST PRINT , and then press the OK or r Right button.
B-300/B-500DN User’s Guide Maintaining Your Printer 109 Compare the quality of the printed che ck page with the sample shown below. If there are no print quality problem s, such as gaps or missing se gments in the test lines, the print head is fine.
B-300/B-500DN User’s Guide Maintaining Your Printer 110 2. Make sure that no lights are indicating errors. 3. Make sure that A4 size paper is loaded in the front paper cassette. 4. Right-click the printer icon on the taskbar, then select Head Cleaning .
B-300/B-500DN User’s Guide Maintaining Your Printer 111 6. When the P Power light stops flashing, the printer retu rns to the nozzle check menu. Press the OK button to print a nozzle check patter n to confirm that the head is clea n. & See “Checking the Print Head Nozzles” on page 107.
B-300/B-500DN User’s Guide Maintaining Your Printer 112 ❏ If print quality remains a proble m, contact Epson Service Center. & See “Epson Service Center” o n page 147. ❏ To maintain print quality, we recommend printing a few pages on a regular basis.
B-300/B-500DN User’s Guide Maintaining Your Printer 113 3. Press the d Down or u Up b utton to sele ct MAINTENANCE , and then press the OK or r Right button. 4. Press the d Down or u Up button to select HEAD ALIGNMENT , and then press the OK or r Right button.
B-300/B-500DN User’s Guide Maintaining Your Printer 114 c Caution: Do not use cloths to wipe inside the print er. Little pieces of thread may be built up. Using the control panel (B-500DN) Follow the steps below to align the print head using the control panel.
B-300/B-500DN User’s Guide Maintaining Your Printer 115 1. Plug in the printer and turn it on. Wait unt il the print head returns to t he home position. 2. Turn off the printer and unplug its power cord. c Caution: Do not unplug the power cord duri ng the print head is moving sinc e the print head does not return to the home position.
B-300/B-500DN User’s Guide Using the Printer on a Network 116 Chapter 9 Using the Printer on a Network Setting Up the Printer on a Ne twork (for B-500DN Users only) This printer can connect a nywhere on your network us ing 10Base-T or 100Base- TX because it has a built-in Ethernet interface that s upports the TCP/IP protocol.
B-300/B-500DN User’s Guide Using the Printer on a Network 117 Setting Up the Printer as the Shared Printer for Windows These instructions tell you how to set up your printer so user s on the network can s hare it. First you will set up the printer as a shared printer on the computer directly connected to it.
B-300/B-500DN User’s Guide Using the Printer on a Network 118 Windows 2000: Click Start , point to Settings , and click Printers . 2. Right-click the icon for your printer, then click Sharing . For Wi ndows Vista, clic k the Change sharing options button and then click Continue .
B-300/B-500DN User’s Guide Using the Printer on a Network 119 Setting up each client Follow these steps for each client computer on the ne twork. Note: Your printer must be set up as a shared printer on the computer to which it is connected before you can access it from another computer.
B-300/B-500DN User’s Guide Using the Printer on a Network 120 Windows 2000: Select Network printer , then click Next . 4. Follow the on-screen instructions to select the printer you want to use.
B-300/B-500DN User’s Guide Troubleshooting 121 Chapter 10 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: fi rst diagnose the problem, then apply likely solutions un til the problem is fixed.
B-300/B-500DN User’s Guide Troubleshooting 122 Note: When you use your printer as a shared printer on a network with the following combinations of compu ters, the client oper ating system s are not ab le to communicate with the printer, so that some functions are not available for that particular client.
B-300/B-500DN User’s Guide Troubleshooting 123 ❏ If the test page does not print, you may have a problem with your prin ter. Try the suggestions in the followin g section.
B-300/B-500DN User’s Guide Troubleshooting 124 Checking Printer Status For Windows Note: When you use your printer as a shared printer on a network with the following combinations of compu ters, the client oper ating system s are not ab le to communicate with the printer, so that some functions are not available for that particular client.
B-300/B-500DN User’s Guide Troubleshooting 125 Tips Tips for getting the most out of your Epson printe r driver appear in the text box of the progress meter window. A new tip appears every 15 seconds. For more details on the tip displayed in t he window, click the Details button.
B-300/B-500DN User’s Guide Troubleshooting 126 Using EPSON Status Monitor 3 New :Dep ends on model EPSON Statu s Monitor 3 displa ys detail ed informat ion on the printer status. There are two ways to access EPSON Stat us Monitor 3: ❏ Double-click the printer shortcut icon on the Wi ndows taskbar.
B-300/B-500DN User’s Guide Troubleshooting 127 When you access EPSON Status Moni tor 3, the following window appears : EPSON Status Mon itor 3 provides the followin g information: ❏ Ink Status: EPSON Status Mon itor 3 provides a graphic display of the ink st atus.
B-300/B-500DN User’s Guide Troubleshooting 128 The Paper Jams c Caution: Pull out the jammed paper gently. If you remove the jammed paper wi th force, torn pieces may stay inside the printer or the printer may be damaged. 1. For B-500DN users Press the OK button to eject t he jammed paper.
B-300/B-500DN User’s Guide Troubleshooting 129 In the rear sheet feeder: Gently pull out the jammed paper upward. In the front paper cassette: Close the output tray and pull out the front paper cass ette. Th en gently pull out the jamm ed paper forward.
B-300/B-500DN User’s Guide Troubleshooting 130 Note: ❏ If you cannot pull out the front paper cassette, pull ou t the output tray first and remove all paper that is set in the front paper cassette. Then pull out the front paper cassette and gently pull out the jammed paper forward.
B-300/B-500DN User’s Guide Troubleshooting 131 In the back of the printer: Remove the duplex unit (B-500DN) or the upper rear printer cover (B-3 00) and open the lower rear printer cover.
B-300/B-500DN User’s Guide Troubleshooting 132 In the duplex unit: Remove the duplex un it and open th e cover of the duplex unit. Then, gently remove the jammed paper. 3. Close the printer cover and turn on the printer. 4. For B-500DN users Reload the paper and press t he OK button to resume print ing.
B-300/B-500DN User’s Guide Troubleshooting 133 ❏ The number of sheets in the paper stack does not exceed t he limit specified for that paper. & See “Loading capacitie s for Epson special media” on page 21. ❏ The left edge guide is snug against the left e dge of the paper.
B-300/B-500DN User’s Guide Troubleshooting 134 Horizontal banding ❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in the front paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
B-300/B-500DN User’s Guide Troubleshooting 135 ❏ Make sure the paper type selected in the print e r driver is appropriate for the type of paper loaded in the printer.
B-300/B-500DN User’s Guide Troubleshooting 136 ❏ If you are printing on glossy media, place a suppo rt sheet (or a sheet of plain paper) beneath t he stack, or load only one sheet at a time. ❏ Do not touch or allow anything to come into cont act with the printed side of paper with a shiny finish.
B-300/B-500DN User’s Guide Troubleshooting 137 Inverted image New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request.
B-300/B-500DN User’s Guide Troubleshooting 138 ❏ For Windows, clear all customized set tings and select Text as the Quality Option from your printer driver's Main window. See the printer driver onl ine help fo r details. & See “Accessing the printer driv er for Windows” on page 14.
B-300/B-500DN User’s Guide Troubleshooting 139 ❏ You have followed any special load ing instructions that came with your paper. Load the paper again. & See “Loading Paper” on page 22. Multiple pages feed 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request.
B-300/B-500DN User’s Guide Troubleshooting 140 The Printer Does Not Print All lights are off ❏ Press the P Power button to make sure the printer is on. ❏ Turn off the printer and make s ure that the power cord is secure ly plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer.
B-300/B-500DN User’s Guide Troubleshooting 141 If the check page prints correctly, make sure the printer driver and your application are installed correctly. ❏ If you are trying to print a large image, yo ur computer may not have enough memory. Try reducing the resolution of your image or printi ng the image at a smaller size.
B-300/B-500DN User’s Guide Troubleshooting 142 The following dialog box appears. The table below lists the fa ctors affecting print speed. For more details on each it em, see the online help.
B-300/B-500DN User’s Guide Troubleshooting 143 Other Problem Print head cleaning does not start ❏ Make sure that no lights are indicating errors. If any error occurs, recover from the error status. & See “Error indicators” on page 121. ❏ Make sure that sufficient ink re mains for printing.
B-300/B-500DN User’s Guide Where To Get Help 144 Appendix A Where To Get Help New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM. Technical Support Web Site New :Only i nkjet, SPC, and Sca nner products are u sed in this section.
B-300/B-500DN User’s Guide Where To Get Help 145 ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applica tions you nor.
B-300/B-500DN User’s Guide Where To Get Help 146 We encourage you to have all th e relevant information on hand whe n you ring. The more information you prepare, the faster we can help solve the problem.
B-300/B-500DN User’s Guide Where To Get Help 147 Help for Users in Vietnam New :For all products Contacts for information, support, and servic es are: Help for Users in Indonesia New :For all products Contacts for information, support, and servic es are: World Wide Web (http://www.
B-300/B-500DN User’s Guide Where To Get Help 148 Help for Users in Hong Kong New :For All products To obtain technical support as well as other after -sales services , users are welcome to contact Epson Hong Kong Limited.
B-300/B-500DN User’s Guide Where To Get Help 149 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) ❏ Enquiries on repair services & warranty, pr oduct usage and technic al support (Techline) Help for Users in India New :For all products Contacts for information, support, and servic es are: World Wide Web (http://www.
B-300/B-500DN User’s Guide Where To Get Help 150 Helpline For Service, Product info or to or der a cartridg e - 18004250011 (9AM - 9PM) - This is a Toll-free number.
B-300/B-500DN User’s Guide Product Information 151 Appendix B Product Information Printer Parts New :Dep ends on model B-500DN Front view.
B-300/B-500DN User’s Guide Product Information 152 a. Edge guide: Holds your paper straight in the re ar sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper lo aded in the rear sheet feeder.
B-300/B-500DN User’s Guide Product Information 153 Rear view a. USB connector: Connects the USB cabl e from your computer to the printer. b. Ethernet connector: Connects the 10Base-T/1 00Base-TX cable from your computer to the printer. c. Duplex unit: Prints double-s ided printing automatically.
B-300/B-500DN User’s Guide Product Information 154 B-300 Front view a. Edge guide: Holds your paper straight in the re ar sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper lo aded in the rear sheet feeder.
B-300/B-500DN User’s Guide Product Information 155 Rear view g. Maintenance box cover: Covers the mainten ance box. Open only when replacing the maintenance box. h. Output tray: Holds the ej ected paper. i. Front paper cassette: Holds your paper and feeds it for printing.
B-300/B-500DN User’s Guide Product Information 156 Paper, Consumables, and Option Paper Epson offers specially-designed paper and othe r print media for all your printing needs. Note: You can find the part numbers for the following Epso n special papers on the Epson support Web site.
B-300/B-500DN User’s Guide Product Information 157 Maintenance box You can use the following mainte nance box with this printer: Duplex unit (B-300 users only) You can use the following duplex unit with B-300.
B-300/B-500DN User’s Guide Product Information 158 Technical Specifications Paper New :Depends on model (See Spec) Note: ❏ Since the quality of any particular brand or type of pap er may be changed by the manufa cturer at any time, Epson cannot attest to the quality of any non-Epso n brand or type of paper.
B-300/B-500DN User’s Guide Product Information 159 Envelopes: Printable area New :Dep ends on model Diagonal lines show printable area. Single sheets: Size Envelope #10 4 1/8 × 9 1/ 2 in.
B-300/B-500DN User’s Guide Product Information 160 Envelopes: Note: ❏ Depending on the type of paper, print quality may de cline in the top and bottom areas of the printout, or the area may be smear ed. ❏ Automatic double-sided printing supports the pl ain paper only.
B-300/B-500DN User’s Guide Product Information 161 Ink cartridges * Ink thaws and is usable after approxi mately 3 hours at 25 °C (77 °F) c Caution: ❏ Epson recommends the use of genuine Epson ink ca rtridges.
B-300/B-500DN User’s Guide Product Information 162 Mechanical New :Depends on model (See Spec) * Loading capacity may decrease if the paper is curled.
B-300/B-500DN User’s Guide Product Information 163 Electrical New :Depends on model (See Spec) B-500DN Note: Check the label on the back of the printer for its voltage.
B-300/B-500DN User’s Guide Product Information 164 Environmental New :Depends on model (See Spec) * Without condensation Standards and approvals New :Depends on model (See Spec) U.
B-300/B-500DN User’s Guide Product Information 165 Option New :Depends on model (See Spec) Duplex unit (B-300 only) Width: 313 mm (12.3 in.) Depth: 163 mm (6.
B-300/B-500DN User’s Guide Index 166 A Aligning print head , 112 B Banding , 134 Blank pages , 137 Blurry prints , 135 Booklet printing Windows , 52 Buttons and lights B-300 , 85 B-500DN , 75 C Cabl.
B-300/B-500DN User’s Guide Index 167 specifications , 161 Interface cables , 164 L Lights error indicators , 121 status and error , 87 Loading envelopes , 26 front paper cassette , 22 paper , 21 , 2.
B-300/B-500DN User’s Guide Index 168 Windows , 112 Printing canceling , 40 double-sided , 43 envelopes , 38 fit to page , 56 multiple pages per sheet , 59 posters , 62 text , 36 watermarks , 68 Prin.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Epson 500DN è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Epson 500DN - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Epson 500DN imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Epson 500DN ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Epson 500DN, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Epson 500DN.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Epson 500DN. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Epson 500DN insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
