Manuale d’uso / di manutenzione del prodotto 5500L del fabbricante Elo TouchSystems
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USER MANUAL Elo T ouch Solutions 3200L 32” Interactive Digit al Signage T ouchmonitor 4200L 42” Interactive Digit al Signage T ouchmonitor 4600L 46” Interactive Digit al Signage T ouchmonitor 55.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 2 of 40 Copyright © 2012 Elo T ouch Solutions, Inc. All Rig ht s Re served. No part of this publication may be rep roduced, transmitt.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 3 of 40 T able of Content s Chapter 1 - Introduction ........................................................................... 4 Chapter 2 – Unp acking .............................
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 4 of 40 Chapter 1 - Introduction Product Description Y our new Interactive Digital Signage T ouchmonitor combines Elo T ouch Solutions reliable performance with the latest developments in touc hscreen technology and display design.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 5 of 40 Chapter 2 – Unpacking Unp acking the T ouchmonitor T o unpack the touchmonitor , follow these steps: 1. The carton should be oriented in the manner according to it s labeling.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 6 of 40 Note: For your health and safety , it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Handles are provided on the unit’ s back for easier handling.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 7 of 40 Chapter 3 - T ouchmonitor Installation Connector Panel & Interfaces Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor ’s connector p anel.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 8 of 40 3200L 4200L / 4600L / 5500L T ouchmonitor Connections 1. Connect the HDMI and/or VGA video cabl es between the monitor ’s HDMI/VGA input connectors and your HDMI/VGA video source, res pectively .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 9 of 40 Inst alling the APR or IntelliT ouch T ouchscreen T echnology Sof tware Drivers Some software inst allation is required for your IntelliT ouch touchmonitor to work with your computer .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 10 of 40 Install both the “USB T ouchscreen Drivers” and “APR T ouchscreen Driver” when prompted: Screenshot for Windows XP , .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 1 1 of 40 Chapter 4 Computer Module Installation Inst allation Note: Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 12 of 40 3. Use a Phillips head screwdriv er to remove the Computer Mo dule bay’ s protective plate. 4. Clear the Computer Module’ s docking connector of any debris that may have accumulated during shipment, if necessary .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 13 of 40 6. Replace the protective plate and tighten it s thumb screw s in order to mechanically secure the computer module. Connector Panel & Interfaces T ouchmonitor & Computer Module Connections 1.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 14 of 40 Operating System Setup Windows ® 7, Windows ® XP Operating Systems The initial setup of th e operating system take s approximately 5 minutes. Additional time might be needed for different touchcomput er hardware and operating syst em configurations.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 15 of 40 Click Customize. The “Regional and Language Options” window appears. Select the Languages tab. If required, check t he boxes for “Inst all files for complex script and right-to-left languages” and “Install files for East Asian languages.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 16 of 40 Select your location from the drop-down list in the Locations pane. Click Apply , and then OK. Choosing the computer na me (Windows 7 setup only) Y ou will be prompted to enter the computer ’ s name.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 17 of 40 Inst alling the T ouchscreen T echnology Sof tware Drivers for Elo Computer Modules with Windows XP V isit the Elo T ouch Solutions website www .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 18 of 40 Chapter 5 – Mounting Note: For your health and safety , it is strongly recommended that at least two people handle, lift, or move these touchmonitors. T wo handles are provided on the unit’ s back for easier handling.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 19 of 40 5500L: Rear VESA Mount For the 32” model: A four-hole, 400x200m m mounting pattern is provided on the rear of the monitor .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 20 of 40 Optional S t and T o install the optional stand: Lay the monitor face-down on a table with the bottom edge flush to the edge of the t able. Mount the two “feet” from the optional st and using all of the provided screws.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 21 of 40 Chapter 6 – Operation Power T o turn the touchmonitor on or off, pr ess the touchmonitor power button once. T o power on the Computer Module, pre ss the touchmonitor power button once.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 22 of 40 The APR performance can be customized to better suit your application. Access the “Set APR Preference” window from the Mode tab of the Elo APR driver control panel: Select the usage type best suited for y our application, then press Apply .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 23 of 40 IntelliT ouch T ouchscreen T echnology The IntelliT ouch touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 24 of 40 On-Screen Display (OSD) Four OSD buttons are provided on the rear of t he monitor to adjust various display parameters. The same buttons are provided on an optional OSD Control Box which can plug into the PS/2 connector on the touchmonitor connector panel.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 25 of 40 Maint ain Aspect Ratio Switches the scaling method between Full Scaling and Maintain Aspect Ratio. Default: Full Scaling Full Scaling – scales the X- and Y - dimensio ns of the input video (up or down as needed) to the display’s native resolution.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 26 of 40 V ideo Source The monitor continually scans for active video from VGA, HDMI, and the Computer Module. This adjustment selects which of those input ports should be given priority to be displayed.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 27 of 40 OSD and Power Lockout s Press and hold the “Menu” and “Up” buttons fo r two seconds to enable/disable the OSD Locking feature. When the OSD Locking is enabl ed, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 28 of 40 Chapter 7 – T echnical Support If you are experiencing trouble with your touc hmonitor , refer to the following suggestions. If the problem persists, please cont act your local dealer or cont act Elo T ouc h Solutions Customer Service.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 29 of 40 Chapter 8 Safety & Maintenance Safety T o avoid ris k of electric shock, follow all safe ty notices and do not disa ssemble the touchmonitor or Computer Module. They are not user-serviceable.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 30 of 40 Care and Handling The following tips will help keep your touc hmonitor functioning at an optimal level: • Disconnect the AC power cable before cleaning. • T o clean the display unit cabinet, use a cloth lightly dam pened with a mild detergent.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 31 of 40 Solutions does not accept liability for lost data or software. Note: The end user must comply with the Microsoft Windows Licensing Agreement. • Instructions to re assign the USB Serial Por t after Recove ry 1.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 32 of 40 2. Double click the “Port s (C OM & LPT)” and check all of these “USB Serial Por t ” settings must be IDENTICAL as the follo wing tab le .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 33 of 40 In usual, even if the oper ating sys te m rea ssigns these serial ports, they are sti ll in order . In this case, you should chang e it as the f ollowing ta ble .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 34 of 40 COM5 is the 1 st port of the se USB serial port s so the “ Location: ” should be “ on USB Serial Conv erter A ”.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 35 of 40 In this case, select COM3 from the dr op ‐ down menu Æ click OK Æ OK back to the Device Manager .
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 36 of 40 5. The outcome should be identical to the f ollowing diagram.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 37 of 40 Chapter 9 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , and current requirements indicated on the manufacturer ’s label.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 38 of 40 iii) Reorient the affect ed receiver’s antenna. iv)Plug the digital device into a dif ferent AC outlet so the digital device and the receiver are on different branch circuit s.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 39 of 40 Chapter 10 – W arranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer , Seller warrants to Buyer that the Product shall be free of defect s in materials and workmanship.
User Manual– Interactive Digital Signage SW601 176 Rev F , Page 40 of 40 Check out Elo’ s W ebsite! www .elotouch.com Get the latest... • Product Information • Specifications • News on upcom.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Elo TouchSystems 5500L è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Elo TouchSystems 5500L - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Elo TouchSystems 5500L imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Elo TouchSystems 5500L ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Elo TouchSystems 5500L, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Elo TouchSystems 5500L.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Elo TouchSystems 5500L. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Elo TouchSystems 5500L insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.