Manuale d’uso / di manutenzione del prodotto LC-X85 del fabbricante Eiki
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MUL TIMEDIA PROJECT OR MODEL LC-X85 O WNER ’S MANU AL ✽ Projection lens is optional..
2 This Multimedia Projector is designed with most advanced technology for portabilit y , durability , and ease of use. This projector utilizes built-in multimedia feat ures, a palet te of 1 .07 billion colors, and matrix liquid cr ystal display (LCD) tec hnology .
3 T able of Cont ents Feat ur es and Design ................ 2 T able of Contents .................. 3 T o The Owner ..................... 4 Saf ety Instr uctions ................. 5 Air Circulation 6 Installing the Projector in Proper Directions 7 Moving the P rojector 8 Cautions in Handling the Projector 8 Compliance .
4 T o The Owner Saf ety Precaution W ARNING: ● THIS APP ARA TUS MUST BE EARTHED . ● T O REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NO T EXPOSE THIS APPLIANCE T O RAIN OR MOISTURE. – This projector produces intense light from the projection lens.
5 All the safety and operating instructions should be read before the product is operated. Read all of the instructions given here and ret ain them for later use. Unplug this projector from A C po wer supply bef ore cleaning. Do not use liquid or aerosol cleaners.
6 Openings in the cabinet are provided f or ventilation. T o ensure reliable operation of the product and to protect it from ov erheating , these openings must not be bloc ked or co vered. CA UTION Hot air is exhausted from the e xhaust vent. When using or installing the projector , the following precautions should be taken.
7 Use the projector properly in specified positions. Improper positioning may reduce the lamp lif e and result in sev ere accident or fire hazard. This projector can project the pict ure in upward, do wnward, or inclined position in perpendicular direction to the horizontal plane.
8 Moving the Projector Use the handle grip when moving the projector . Retract the adjustable f eet to prev ent damage to the lens and cabinet when carr ying. When this projector is not in use for an e xtended period, put it into a suitable case to protect the projector .
9 AC P ow er Cord for the Unit ed Kingdom: This cord is already fit ted with a moulded plug incorporating a fuse, the value of whic h is indicated on the pin face of the plug. Should the fuse need to be replaced, an AST A approv ed BS 1 362 fuse must be used of the same rating, marked thus A S A .
10 Bottom Back !6 !7 !5 !2 !1 !4 !3 P ar t Names and F unctions q Indicat ors w T op Cov er e T op Cov er Release Butt on r Infr ar ed Remote Receiver (F ront) CA UTION Hot air is exhausted from the e xhaust vent. Do not put heat-sensitiv e objects near this side.
11 Rear T erminal t R/C J ACK When using the wired remote control, connect the wired remote control to this jac k with a remote control cable. y USB CONNECT OR (Ser ies B) Use this connector when controlling a computer with the remote control of the projector .
12 Rear T erminal P art Names and F unctions !2 AUDI O MON ITOR O UTPUT JACK T his jac k outputs the audio signal from computer or video equipment to external audio equipment (p.24). ✽ Kensington Secur ity Slot This slot is f or a Kensington loc k used to deter theft of the projector .
13 q ON/S T AND-B Y butt on T urn the projector on or of f (pp.26–27). e MENU but ton Open or close the On-Screen Menu (p.28). r P oint ed7 8 ( V OLUME + / – ) buttons – Select an item or adjust the value in the On- Screen Menu (p.28). – Pan the image in Digital zoom + mode (p.
14 q ST AND-B Y butt on T urn the projector of f (p.27). r ON butt on T urn the projector on (p.26). y INPUT but ton Select a signal (pp.35–37). i SCREEN but ton Select the screen size (p.32). r Remote Control !0 !4 q !4 L- CLICK but ton A ct as the lef t mouse but ton for wireless mouse operation (p.
15 Remote Control !6 !5 !9 !7 !8 !8 ZOOM ed but tons Zoom in and out the images (p.32). !5 D .ZOOM button Select the Digital zoom +/- mode and resiz e the image (p.44). !9 FOCUS but tons A djust the focus (p.32). @1 FIL TER butt on Scroll the filter (p.
16 Remote Control Battery Installation 1 2 3 Open the bat ter y compartment lid. Install new bat teries into the compartment. Replace the compartment lid. Press the lid do wnward and slide it. T wo AAA size batter ies F or correct polarit y (+ and –), be sure bat ter y terminals are in contact with pins in the compartment.
17 The eight dif f erent remote control codes (Code 1–Code 8) are assigned to this projector . Switc hing the remote control codes prev ents interf erence from other remote controls when several projectors or video equipment next to eac h other are operated at the same time.
18 Projection angle can be adjusted up to 6.5 degrees with the adjustable feet. Rotate the adjustable feet and tilt the projector to the proper height; to raise the projector , rot ate the both f eet cloc kwise. T o lower the projector or to retract the adjustable f eet, rot ate the both f eet countercloc kwise.
19 When replacing the lens or using an optional lens, install the lens by follo wing the instructions belo w . Ask the sales dealer for detailed information of the optional lens specifications. Lens Installation Shif t the lens to the center position by using the Lens shif t function (p.
20 NO TES ON LENS INST ALLA TION ● Do not touc h or remov e any parts ex cept the lens and related parts. It may result in malfunctions, electrical shoc k, fire hazard or other accidents. ● Bef ore inst alling or replacing the lens, c hec k that the Model No.
21 Installation Some parts are not used f or inst allation or replacement. Keep these parts f or later use. F ocus Loc k Screw F ocus Loc k Ring Focus adjustment Set up the projector and project image on the screen. 1. Loosen the F ocus Loc k Screw on the lens.
22 Monitor Output BNC cable Connecting to a Computer (Digital and Analog RGB) Monitor Output G B R H/V V D VI-Digit al cable V GA cable V GA cable USB cable USB port Unplug the pow er cords of both the projector and external equipment from the A C outlet before connecting cables.
23 RGB Scart 21 -pin Output Connecting to V ideo Equipment (V ideo, S-V ideo) S-video cable S-video Output Composite Video Y - Pb/Cb - Pr/Cr BNC cable Unplug the pow er cords of both the projector and external equipment from the A C outlet before connecting cables.
24 Audio Output Audio cable (stereo) Connecting for Audio Signal A UDIO IN I / II Unplug the pow er cords of both the projector and external equipment from the A C outlet before connecting cables. Cables used for connection ( ✽ = Cables not supplied with this projector .
25 This projector uses nominal input v olt ages of 1 0 0–1 20 V or 20 0– 240 V A C and it automatically selects the correct input voltage. It is designed to work with single-phase po wer systems ha ving a grounded neutral conductor . T o reduce the risk of electrical shoc k, do not plug into any other type of pow er system.
26 T urning On the Projector Connect the projector’ s A C pow er cord into an A C outlet. The LAMP/SHU TTER indicator lights red and the PO WER indicator lights green. Press the ON/S T AND-B Y but ton on the side control or the ON but ton on the remote control.
27 Press the ON/S T AND-B Y but ton on the side control or the ST AND-B Y but ton on the remote control, and “P ower of f?” appears on the screen. Press the ON/S T AND-B Y but ton on the side control or the ST AND-B Y but ton on the remote control again to turn of f the projector .
28 Side Contr ol SELECT butt on How to Operate the On-Screen Menu MENU butt on POINT butt ons On-Scr een Menu The projector can be adjusted or set via the On-Screen Menu. F or eac h adjustment and set ting procedure, refer to the respective sections in this manual.
29 Menu Bar For Computer Source For Video Source F or det ailed functions of eac h menu, see “Menu T ree ” on pages 72-7 4. Basic Oper ation q w o i u y t r e !0 Show the selected Menu of the On-Screen Menu. Used to select computer system (p. 38).
30 Operating with Projector Control The f ollowing lens operation can be made with the L ens but ton on the side control. Press the LENS but ton to enter eac h lens operation mode. The selected adjustment displa y appears on the screen. Display “Lens shif t” on the screen.
31 1 2 Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Sound Menu icon. Press the V OLUME+/– but tons on the side control or on the remote control to adjust the volume of Audio Output.
32 Operating with Remote Control Using the remote control for some frequently used operations is advisable. J ust pressing one of the but tons enables you to mak e the desired operation quic kly without calling up the On-Screen Menu. Press the ZO OM but tons on the remote control to zoom in and out the image.
33 Press the FREEZE but ton on the remote control to freeze the picture on the screen. T o cancel the FREEZE function, press the FREEZE but ton again or press any other but ton. FREEZE but ton FIL TER butt on Press and hold the FIL TER but ton for more than fiv e seconds to operate electrically operated filter to replace the filter .
34 Pointer Function P ointer ✔ Note: • Y oucanc hoosethepatternofP ointer(Arrow/Finger/Dot)inthe Set tingMenu(p.56) Y ou can move the P ointer of the projector with the remote control to emphasize a part of the projected image.
35 Input Remote Contr ol but ton oper ation INPUT butt on Press the INPU T but ton on the side control or the remote control. It switc hes to INPU T 1, INPU T 2, and INPU T 3 as you press the INPU T but ton.
36 Computer Input Source Selection WHEN SELECTING INPUT 1 (COMPUTER INPUT TERMINALS ) Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the INPU T Menu icon. Use the P oint ed but tons to mov e the red arro w pointer to the desired input and then press the SELECT but ton.
37 When the video input signal is connected to the Y - Pb/Cb-Pr/Cr jac ks, select Y , Pb/Cb, P r/Cr . When the video input signal is connected to the VIDEO jac k, select Video. When the video input signal is connected to the S- VIDEO jac k, select S-Video.
38 Computer System Selection This projector automatically t unes to various types of computers based on V GA, S V GA, XG A, SXGA, SXGA+, WXGA, UXG A or WUXGA (ref er to “Compatible Computer Specifications” on pages 78–79).
39 Auto PC Adjustment A uto PC Adjustment function is provided to automatically adjust Fine sync, T ot al dots, Horizontal and V ertical positions to conform to y our computer . Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the PC A djust Menu icon.
40 Manual PC Adjustment Some computers employ special signal f ormats whic h may not be t uned by Multi-Scan system of this projector . Manual PC Adjustment enables y ou to precisely adjust sev eral parameters to matc h those special signal formats. The projector has 1 0 independent memory areas to store those parameters manually adjusted.
41 Exit the PC A djust Menu. T o store the adjusted dat a, select Store and then press the SELECT but ton. Mov e the red arrow pointer to one of the Mode 1 to 1 0 in whic h you w ant to store, and then press the SELECT button. T o reset the adjusted dat a, select Reset and press the SELECT but ton.
42 Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Image Select Menu icon. 1 2 Use the P oint ed but tons to mov e the red frame pointer to the desired image lev el and then press the SELECT but ton.
43 Screen Size Adjustment Select the desired screen size that conf orms to the input signal source. Press the MENU but ton to display the On-Screen Menu.
44 Select Digital zoom +. The On-Screen Menu disappears and “D . zoom +” appears. P ress the SELECT but ton to expand the image size. Use the P oint ed7 8 but tons to pan the image. T he P anning function can work only when the image is larger than the screen size.
45 A V S YS TEM MENU (VIDEO OR S-VIDEO) A V S YS TEM MENU (COMPONENT VIDEO) V ideo System Selection Press the MENU but ton to display the On-Screen Menu.
46 Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Image Select Menu icon. 1 2 Use the P oint ed but tons to mov e the red frame pointer to the desired image lev el and then press the SELECT but ton.
47 Screen Size Adjustment Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Screen Menu icon. Use the P oint ed but tons to mov e the red frame pointer to the desired function and then press the SELECT but ton.
48 Ke ystone This function is used to store or reset the k eystone cor rection when the A C pow er cord is unplugged. Use the P oint 7 8 but tons to switc h between eac h option. Store . . . Keep the ke ystone correction e ven when the A C pow er cord is unplugged.
49 Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Image A djust Menu icon. 1 2 Use the P oint ed but tons to mov e the red frame pointer to the desired item and then press the SELECT but ton to display the adjustment dialog box.
50 A uto pictur e control Use the P oint 7 8 but tons to select the desired A uto picture control position (Of f , L1 or L2). Of f . . . . Auto pict ure control OFF position. L1 . . . . . Auto picture control LEVEL 1 position. L2 . . . . . Auto picture control LEVEL 2 position.
51 Use the P oint 7 8 but tons to adjust the gamma value to obtain a bet ter balance of contrast (from 0 to 1 5). Gamma Press the P oint 7 but ton to decrease the sharpness of the image; press the P oint 8 but ton to increase the sharpness of the image (from 0 to 31).
52 Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Set ting Menu icon. 1 2 Language The language used in the On-Screen Menu is a vailable in English, German, F renc h, It alian, Spanish, P ort uguese, Dutc h, Sw edish, Russian, Chinese, K orean, or Japanese.
53 This function allo ws you to customize the screen logo with L ogo select, Capture, and L ogo PIN code loc k functions. Logo ✔ Note: • Beforecapturinganimage,select “ Standard ” intheImage SelectMenutocaptureaproperimage.
54 Change the Log o PIN code lock setting Af ter a correct Logo PIN code is entered, the follo wing dialog box appears. Use the P oint 7 8 buttons to switc h On/Off , This function pre vents an unauthorized person from c hanging the screen logo. Of f .
55 Set ting Lamp control Filter contr ol Choose the running speed of cooling f ans from the following options. Normal ....... Operate in this mode under normal conditions. Max ........... Use this mode when you want to increase the cooling ef fect when operating the projector in high ambient temperature en vironment.
56 On start When this function is set to “ On, ” the projector will be automatically turned on just b y connecting the A C power cord to the wall outlet. ✔ Note: • Besuretoturnof ftheprojectorproperly(see“T urningOffthe Projector”onpage27).
57 Secur ity Ke y lock Ke y lock Secur ity Select Ke y lock and this box appears. Choose one of the alternatives with the P oint ed buttons and select [Y es] to activate it. This function loc ks the side control and remote control but tons to prev ent operation by unauthorized persons.
58 Change the PIN Code Change the PIN code CA UTION: WHEN Y OU HA VE CHANGED THE PIN CODE, WRITE DOWN A NEW PIN CODE IN COLUMN OF THE PIN CODE NO. MEMO ON P A GE 83, AND KEEP IT SECUREL Y . IF Y OU FORGET Y OUR PIN CODE, THE PROJECT OR CAN NO L ONGER BE ST ARTED.
59 Lamp counter This function is used to reset the lamp counter . When the lamp lif e reac hes a recommended lamp replacement time, the time shown in the dialog bo x turns red and the Lamp replacement icon appears on the screen, indicating that the end of lamp lif e is approac hing .
60 F actory def ault This function ret urns all set ting values ex cept for the user logo, PIN code loc k, Logo PIN code loc k, lamp counter , and filter counter to the factory default set tings. F actory def ault Quit Exit the Set ting Menu. Select Factory default and this box appears.
61 Filter Instructions Filter prev ents dust from accumulating on the optical elements inside the projector . Should the filter becomes clogged with dust particles, it will reduce cooling fans ’ ef f ectiveness and ma y result in internal heat buildup and adversely af f ect the lif e of the projector .
62 T urn of f the projector , and unplug the A C power cord from the A C outlet. First, clean up the dust on the projector and around the air vents. 1 2 Press s on the filter co ver to release the latc h and open the filter cov er . 3 Put the ne w one bac k into the position and close the filter cov er .
63 Be sure to reset the Scroll counter af ter replacing the filter cartridge. Press the MENU but ton to display the On-Screen Menu. Use the P oint 7 8 but tons to mov e the red frame pointer to the Set ting Menu icon. Use the P oint ed but tons to mov e the red frame pointer to Filter counter and then press the SELECT but ton.
64 T urn off the projector and unplug the A C pow er cord. Let the projector cool for at least 45 minutes. Loosen the scre w and open the lamp cover . P ull out the lamp by using the built in handle. 1 3 Replace the lamp with a ne w one. Make sure that the lamp is properly and fully inserted.
65 ORDER REPLACEMENT LAMP Replacement lamp can be ordered through your dealer . When ordering , give the follo wing inf ormation to the dealer . ● Model No. of your pr ojector : LC-X85 ● Replacement Lamp T ype No . : PO A -LMP124 (Service Parts No.
66 This projector uses a high-pressure lamp whic h must be handled carefully and properly . Improper handling may result in accidents, injury , or create a fire hazard. ● Lamp lif etime may dif f er from lamp to lamp and according to the environment of use.
67 Unplug the A C pow er cord before cleaning. Gently wipe the projection lens with a cleaning cloth that contains a small amount of non-abrasive camera lens cleaner , or use a lens cleaning paper or commercially av ailable air blow er to clean the lens.
68 The W ARNING indicators show the state of the function whic h protects the projector . Chec k the st ate of the W ARNING indicators and the PO WER indicator to t ake proper maintenance. W arning Indicators The projector is shut down and the WARNING TEMP .
69 T roubleshooting Bef ore calling your dealer or ser vice center for assistance, c hec k the items below once again. 1 . Make sure y ou hav e properly connected the projector to peripheral equipment as described on pages 22–24. 2. Chec k the cable connection.
70 appears on the scr een – Filter is out of scroll. Replace the filter cartridge with a new one promptly . (See pages 62 -63) The image is out of f ocus. – A djust the focus of the projector . – Chec k Projection L ens to see if it needs cleaning .
71 W ARNING: High voltag es ar e used to oper ate this pr ojector . Do not attempt t o open the cabinet. If problems still persist af ter following all operating instructions, cont act the dealer where you purc hased the projector or the ser vice center .
72 Menu T ree Input RGB (PC analog) Go to Syst em (1) Input 1 Y , Pb/Cb,Pr/Cr Computer Input/V ideo Input RGB (Scart) RGB (PC digital) RGB (A V HDCP) Network Video RGB Go to Syst em (2) Go to Syst em .
73 Computer Input Syst em (1) Mode 1 Mode 2 Image Select Standard Real Image 1 Image 1 0 Scr een Normal T rue Wide F ull screen Digital zoom + Digital zoom - PC Adjust Auto PC adj.
74 Computer Input/V ideo Input Setting Language Fan control Quit P osition/Simple Menu Blue/User/Blac k Logo select Capture Logo PIN code loc k Quit Auto/Normal/Eco 1/Eco 2 Y es/No 1 2 languages provided.
75 Indicators and Projector Condition Chec k the indicators for the projector condition. Indicat ors Pr ojector Condition PO WER green LAMP/ SHU TTER red/blue W ARNING TEMP . red W ARNING FIL TER orang e LAMP REPLA CE orang e The projector is of f . (The A C power cord is unplugged.
76 The pr ojector is detecting abnor mal condition. Indicat ors Pr ojector Condition PO WER green LAMP/ SHU TTER red/blue W ARNING TEMP . red W ARNING FIL TER orang e LAMP REPLA CE orang e The temperat ure inside the projector is elev ated close to the abnormally high lev el.
77 The pr ojector is detecting abnor mal condition. Indicat ors Pr ojector Condition PO WER green LAMP/ SHU TTER red/blue W ARNING TEMP . red W ARNING FIL TER orang e LAMP REPLA CE orang e If the Filter counter reac hed a time set in the timer set ting, a Filter replacement icon (Fig.
78 Compatible Computer Specifications Appendix ON-SCREEN DISPLA Y RESOLUTION H-Fr eq. (kHz) V -Fr eq.(Hz) V GA 1 640x480 31 .470 59.880 V GA 2 720x400 31 .470 70.090 V GA 3 640x400 31 .470 70.090 V GA 4 640x480 37 .860 7 4.380 V GA 5 640x480 37 .860 72.
79 Appendix This symbol on the nameplate means the product is Listed by Under writers Laboratories Inc. It is designed and manufact ured to meet rigid U .L. saf et y standards against risk of fire, casualty , and electrical hazards. The CE Mark is a Directiv e conformity mark of the European Community (EC).
80 T echnical Specifications Mechanical Inf or mation Projector T ype Multi-media Projector Dimensions (W x H x D) 1 4.56” x 7 .36” x 1 7 .32” (370.0 mm x 187 .0 mm x 439.9 mm) Net Weight 25.1 lbs (1 1 .4 kg) Feet Adjustment 0˚ to 6.5˚ P anel Resolution LCD Panel Sy stem 1 .
81 Optional Parts Lens Replacement The lens of this projector can be replaced with other optional lens. This f eature enables y ou to use the projector for wide v ariet y of uses. F or inst allation and replacement of the lens, alwa ys contact the sales dealer .
82 Configurations of T erminals ANAL OG/ MONIT OR OUT (Mini D-sub 15 pin) 5 1 2 3 4 10 9 6 7 8 15 14 13 1 1 12 CONTROL POR T CONNECTOR (D-sub 9 pin) ----- R X D T X D ----- SG ----- RTS CTS Ser ial 1 2 3 4 5 6 7 8 DIGIT AL D VI-D (D VI 24 PIN) 1 9 17 2 10 18 3 1 1 19 4 12 20 5 13 21 6 14 22 7 15 23 8 16 24 T .
83 W rite down the PIN code number in the column belo w and keep it with this manual securely . If you f orgot or lost the number and unable to operate the projector , contact the ser vice station. Factory default set No: 1 2 3 4* Factory default set No: 4 3 2 1* * Should the four -digit number be c hanged, the factor y set number will be inv alid.
84 Dimensions Appendix 3.94 (100) 14.57 (370) 5.75 (146) 17.32 (439.9) 13.58 (345) 4.13 (105) 5.20 (132) 4.33 (110) 4.33 (110) 7.36 (187) 6.5º MAX ) 8 += 52 +9 ,5 8 + / 2 /4 - 5; 4: ) 8 += +6 :.
85 Serial Control Interface Appendix This projector pro vides a function to control and monitor the projector's operations by using the R S-232C serial port. Connect a RS-232C serial cross cable to CONTR OL PORT on the projector and serial port on the PC.
86 The command is sent from PC to the projector with the format belo w; 'C' [Command] 'CR' Command: t wo c haracters (refer to the command table below .
87 Status Read Command Appendix The command is sent from PC to the projector with the format belo w; 'CR' [Command] 'CR' Command: one c haracter (refer to the command table below .
U.S.A. EI KI In te rna ti on al, In c. 30251 E spe ranza Ranc h o Santa Ma rgarita CA 92 68 8-2 132 U.S.A. Tel : 800- 24 2-3 45 4 (94 9)- 457- 020 0 Fax : 800-45 7-3 454 ( 94 9)- 457- 787 8 E-Mail : usa@ eiki.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Eiki LC-X85 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Eiki LC-X85 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Eiki LC-X85 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Eiki LC-X85 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Eiki LC-X85, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Eiki LC-X85.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Eiki LC-X85. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Eiki LC-X85 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
