Manuale d’uso / di manutenzione del prodotto D12 del fabbricante DirecTV
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DIRECTV ® RECEIVER USER GUIDE *D12MAN060717* *D12MAN060803* D12_MG-0 Cover-Stapled.indd 1 D12_MG-0 Cover-Stapled.indd 1 8/3/06 9:37:05 AM 8/3/06 9:37:05 AM.
WARNING: T o reduce the risk of fire or electric shock, do not ex - po se th is p ro du ct to r ai n or m oi s- tur e. T he a pp ara tu s sh all n ot b e exp os e d to dr ip pi ng o r s pl as hi ng an d no ob je c ts fi ll ed w it h li qu id s, su ch a s vas es , sh al l be p la ce d on the apparatus.
• C AUT ION: Avoid mois t ur e to re duc e th e ri sk of f i re or e lec t ric s hoc k . The DI R EC T V R ec ei ver shou ld not b e u se d nea r w ater (for exa mp l e, kit ch en si nk, ba thtu b , pool, d a mp b a seme nt) .
T o place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward. 2. Insert 2 AA batteries (supplied), matching the positive (+) and negative (–) at each end. 3. Slide the cover back on to complete installation.
W elcome to DIRECTV D12_MUG.indb v D12_MUG.indb v 11/1/06 5:52:11 PM 11/1/06 5:52:11 PM.
vi Contents vi Ch apter 1 - Getting Sta r ted W elc ome ....................................................................................................................... .............. 2 In sta l lat ion and Ac t ivat ion .......................
vii Im por ta nt: T hi s dev ic e inc or po rat es a n ant ic opy p ro ce ss te ch no lo gy th at is p ro tec te d by U.S . pat ent s an d oth er i nte ll ec - tua l pr op er t y ri gh ts . Th e ant ic opy p ro ce ss i s li ce nse d for n on - co mm erc ia l, ho me u se o nly.
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Chapter 1 - Getting Started 2 W elcome 3 Installation and Activation 4 DIRECTV Receiver Front Panel D12_MUG.indb 1 D12_MUG.indb 1 11/1/06 5:52:12 PM 11/1/06 5:52:12 PM.
Wel c o m e With its a stou ndi ng v a riet y of cha n nel s a nd choice s, cr isp d ig ita l- qua lit y pict u re a nd sound a nd one- o f -a- kin d sp o rts and ev e n ts … D IR ECTV ® ser vic e of fers e ver y t hi ng you’d wa nt in you r tele vi sion ex perienc e.
3 Chapter 1 Installation and Activation Insta l la tio n a nd A ctiva tion If you or a professional installer have not y et connected your DIRECTV Receiv er and other compo- nents, please see Appendix A, Installation, at the end of this U ser Guide. F ollowing activation, y ou will need to activate your DIRECTV service.
4 4 DIRECTV Receiver Front Panel Getting Started DI REC T V Receive r Fro nt Pa ne l Y our equipment may not look exactly like the model illustrated. 1) POW ER – T ur ns you r DIR EC T V R ec eiver on or off. Y ou r DIR EC T V R ec eiver st i ll t u nes a nd re cei v es m ess ages w h en po wer ed o ff.
5 Chapter 1 DIRECTV Receiver Front Panel 5 In se r t you r DIR EC T V Ac ce s s C a rd L oc ate t he ac ce ss c a rd t h at c a me pack ed w ith you r DIR EC T V R ec eiver mater ia l s a nd in ser t t he c a rd, fac in g upwa rd, f u l ly i nto the slot.
6 Getting Started DIRECTV Receiver Rear Panel DI REC T V Receiver Rear Panel Y our equipment may not look exactly like the model illustrated. 1) SATELLITE IN – Use to connec t t he DIR EC T V Rec eiver to t he sate ll ite di sh a ntenna .
7 Chapter 1 DIRECTV Receiver Rear Panel 7 5) S- VID EO – P ro vi des th e b est pi c tur e q uali ty , b e tt er than VID EO R C A- type o r RF co axial ca ble jack s. I f your T V h a s a n S - Video jac k, u se it a long w ith t he aud io jac k s (S- Vi deo on ly ca r rie s pict u re in form ation, not sound) to c onnec t to your T V .
Chapter 1 Getting Started 8 D12_MUG.indb 8 D12_MUG.indb 8 11/1/06 5:52:16 PM 11/1/06 5:52:16 PM.
Chapter 2 - What’ s On 10 W atching TV 12 The Guide 14 Autotune 16 Pay Per V iew D12_MUG.indb 9 D12_MUG.indb 9 11/1/06 5:52:16 PM 11/1/06 5:52:16 PM.
Wa t c hi n g T V N ow that everything’ s set up, y ou ’ re ready to grab your remote and start surfing! With the MODE switch to the left (under the DIRECTV logo), press TV P O WER ON.
The C ha nn el Ba nne r Any time you tune to a channel, you ’ll see the channel banner appear across the top of the screen. This banner displays the following useful information: 1) Cu rr ent d ate & t ime 2) DIR E C T V Ch a n nel – C ha n nel logo, number a nd c a l l let ter s of the st at ion you ’ re c ur rently viewin g.
The Gu ide Ove r vie w of the DIREC T V Adv a nced P rogr am Gu ide ® The Guide displays listings of current and upcoming pr ograms for up to 3.5 days in advance. F ind out what’ s on (now or later), change the channel, find and purchase a pay per view movie or event, or search for a program you ’ re interested in.
Gett ing Aro un d in the Gu ide P ress the GUIDE key on your remote, then choose how you want to filter the Guide. S elect All Channels, or channels in a specific category . Mo ving through the G uide is simple: 4 The U P , D O W N, L EF T a nd R IGHT a rrow ke y s move you throu g h li st in gs a nd t ime slot s.
Autotune An e ve n better w ay t o catc h a ll y ou r fa v ori tes Autotune is a gr eat way to see your favorite programs on your schedule. Y ou won ’ t miss your favorite series because it moved to a differ ent day or time, or miss your team ’ s playoff game because you had to work late.
Changing Aut otun e O p ti ons/ C anc eling an Au tot une Once you have scheduled a program to autotune, y ou can change the autotune options or cancel the autotune by selecting the program in the Gui.
Pa y Pe r Vie w The La test Movies, 24 Ho urs a Da y Y ou don ’ t have to go out for the best and biggest movies and special events! Recent hits and ev ents like sports, comedy and more are available 24 hours a day on DIRECTV® P ay P er View . Y ou ’ ll find them listed in the Guide in the 100s, with previews on channel 100.
Chapter 3 - The Quick Menu 18 Using the Quick Menu 18 Settings 21 Audio Options 22 Category Sort 22 Pay Per V iew 23 Find By 24 Date & T ime 24 Favorites 25 Caller ID & Messages 26 Parental Controls D12_MUG.
Us in g the Qui ck Men u P ress MENU on your remote to easily access DIRECTV features. Once the Quick M enu is dis- played, use the UP and DO WN arrows to highlight a desired menu item, then pr ess SELECT to access that item. Some menu items will display a submenu, others will take you dir ectly to a new screen.
Info & T est The System Info option lets y ou view the current system information. The System T est option lets you run a test on the tuner , access card, receiver ID and phone line. Satellite This option is useful if your DIRECTV ® Receiver has lost signal str ength, or you need to realign y our satellite dish.
Sch edu le r This feature gives you an o verview of and access to all the programs you ’ ve set to A utotune or pur- chase. Favori t es Check the current status of your F avorites list(s) by clicking here, and make changes if you like. See page 24 for more details.
Au di o Optio ns Some programs have alternate audio av ailable (such as other language tracks). This option only appears in the Quick Menu o ver L ive TV when the current progr am has alternate audio .
Cate go r y Sort This feature lets you temporarily arrange the G uide to list only programs in a particular category such as Mo vies, S ports or N ews. While in the Guide, from the Quick M enu, select Categor y Sort . T o further narrow your search, select the category you want, then select a subcategor y if you wish.
Find B y W ould you like to locate a particular program, movie or sports event you want to see — even shows starring a favorite actor , or games with your favorite team? Find by offers some easy ways to spot just what you want to watch. P ress MENU, then select Find by .
Date & Ti me This option gives you a convenient way to look several days ahead in the G uide, without having to scroll through pages of programs. Favor it e s F avorites allows you to set up special, customized G uide that shows only those channels you choose.
Cal le r ID & Mes sages This feature lets you get messages from DIRECTV . If you have Caller ID service*, you can also view phone calls you ’ ve r eceived or turn call notification on or off. P ress MENU to display the Quick Menu, select C aller ID & Msgs , then select Edit Settings .
DI RE C T V Mes sages This feature lets you view a listing of current DIRECTV messages waiting for y ou. Simply highlight and select a message in the list to read, then you ’ll have the choice to keep or delete it. The messages icon will appear brightly on your channel banner whenever there ’ s any new or unread message in your Inbox.
Ratings Her e you can set rating limits for M ovies and TV: 1 ) S E L E C T Rat i n g s. 2) Move to the rig ht to SEL E C T t he anot her t ab. Note: Y ou ca n u se R E D or GR EE N to c yc le tabs .
Channel B lock s Y ou can block viewing of a certain channel or channels from this menu. SELECT Chan Blocks in the left menu, then scroll down the channel list to SELECT those you wish to block, or key in channel numbers for quicker access. U se Block A ll or Allo w All to sav e time if you wish to affect a large number of channels.
Now , lo ck it Once you ’ ve set the r estrictions you want, choose Lock N o w from the left menu. Y ou ’ll be directed to create a passcode (which you ’ll want to make easy enough to remember , but hard enough that the little ones won ’ t guess it!).
Also note: If you have P arental Contr ols set and temporarily unlocked, turning the receiver po wer off will relock the box. If any one tries to unlock restrictions using an invalid passcode, there ’ s a time delay that’ s added with each additional attempt to discourage them.
Chapter 4 - Other Information 32 T roubleshooting 41 Limited 90-Day W arranty 46 Product Information 47 DIRECTV PROTECTION PLAN 49 FCC Customer Information 53 Index D12_MUG.
T roublesho oting Many problems can be corr ected by performing a simple reset of the DIRECTV® Receiv er . If you experience the image freezes, audio fr eezes or blank screen, or the system won ’ t.
not unplug your receiver while an upgrade is in pr ogress. Please consult the U pgrade Menu to find a schedule of upgrades or modifications planned by DIRECTV . DIR EC T V Receive r or T V Problems Prog re s s ba r f re e z es du r i ng Sa te ll it e Dat a A c qu is it ion This is normal.
Problem s w it h C a l ler I D 4 Y ou m u st sub sc ribe t o C a l ler I D se r v ic e t h rou gh you r lo ca l phone c ompa ny . Also , ch eck t o be s ur e y o ur Call e r ID f ea tur e is tur n ed on ( se e p ag e 2 5 ) .
Tu r n s o ff wh i le play i ng 4 E lect ronic protec tion ci rcu it may have be en ac tiv ated be c aus e of a power surg e. W ait 30 se conds , t hen tu rn on a g a i n. 4 Unp lug DIR EC T V Re ceiver for a fe w mi nutes, t hen pl ug bac k in. I f t hi s happen s fre quently , t he vol ta ge i n your house m ay be abnorma l ly h ig h or low .
Bla nk screen 4 C heck t h at a l l components conne cte d to the i nput ja ck s a re t u rned on. 4 T ry a not her cha n nel. 4 Y ou r DIR EC T V Re c eiver may be hooke d up inc orrec t ly to t he T V . Pres s t he IN FO button on t he front pa nel of the DIR EC T V R ec eiver to see i f t he cha nnel ba n ner appea rs .
Par t ia l pr og ra mm i ng lo ss / cha n ne ls m is si n g f rom t he Gu ide / cha nne l is in t he G u ide but ca n’ t t u ne t o 4 Y our s atel lite d ish a ntenn a may be i ncorrec t ly con f ig u red . Chec k the d is h t y pe s et in you r rec eiver’ s preferenc es a nd cha n ge if ne ce ss a r y .
Remote Control Problems P r o b l e m s w i t h t h e r e m o t e c o n t r o l 4 C heck t h at noth in g is be t ween t he remote control a nd the remote sensor. 4 Ma ke su re t he remote control is i n DIR EC T V mode . Slide t he mode s witch to t he DIR E C T V p osition so t he remote w il l control t he DIR EC T V Rec eiver.
Chapter 4 39 T roubleshooting Fine - T uning th e S ignal If you self-installed your satellite dish antenna, you may hav e already used Guided Setup to find the dish-pointing coor- dinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick M enu, then select Guided Setup .
3 ) Sel ect Settings. 4) S elec t Set up, then I nfo & T e st . 5) Use a r row key s to h ig h li ght t he System T e st t ab, t hen press SE L EC T on Ru n T e st .
Chapter 4 41 Limited 90-Day W arranty Li mi ted 90 - Day W arra nty DIRECTV warrants your DIRECTV Receiver (M odel Number: D12) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of purchase.
DIRECTV . If DIRECTV cannot reasonably repair or replace the R eceiver then DIRECTV may , at its sole discretion, refund the price you paid for the product or the curr ent retail price of the product. All products, including replacement products, ar e cov ered only for the original warranty period.
Chapter 4 43 Limited 90-Day W arranty 4 A ny mo dif icati o ns o r othe r changes to the p rod u ct, in cl u ding b u t n o t limi ted t o s oftwa re or hard ware mo dif ica tio n in any wa y o the r than as exp r essl y a u tho rized b y D IR ECT V will v o i d this limi ted warranty .
Before Reques ting Repair Ser vice.. . Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. T o Get W ar ra nt y Ser vice ... W arranty ser vice will be provided by DIRECTV . If you believe y ou need service for your Receiver , contact DIRECTV at 1-800-DIRECTV .
Chapter 4 45 Limited 90-Day W arranty AS PR O VIDED IN THIS LIMITED W ARRANTY IS THE EX CLUSIVE REMED Y UNDER THIS LIMITED W ARRANT Y . IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREA TER THAN THE RET AIL PRICE OF THE DIRECTV RECEIVER.
Prod uct Infor ma tion Keep your sales receipt to obtain warranty parts and ser vice and for proof of purchase. Attach it here and r ecord the serial and model numbers in case you need them. ese numbers are located on the product. Model N o. ____________________________________________________________________ Serial N o .
Chapter 4 47 DIRECTV PROTECTION PLAN DIR EC T V PROTECTI ON PL AN P rotect your DIRECTV ® System with the DIRECTV PR OTECTION PLAN. F or a low monthly fee, the DIRECTV PR O TECTION PLAN covers the co.
* A fee o f $ 49 f or s ta nd ard I R D eq ui pm en t, $24 9 fo r DI R ECT V DV R, D I R ECT V P lu s Re ce ive r or U lt im ate T V equipment, $40 0 for HD equipment, or $ 1 ,00 0 for DIRECT V HD DVR equipment will be charged to your DIRECT V bill if the def ective equipment that w e are replacing for you is not returned within 30 calendar days.
FCC Customer Information FCC C usto mer In for m atio n This device complies with P art 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. How ever there is no guarantee that interference will not occur in a particular installation.
This equipment complies with P art 68 of the FCC Rules and the r equirements adopted by A CT A. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this informa- tion must be provided to y our telephone company .
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in adv ance in order for you to make necessary modifications to maintain uninterrupted ser vice.
Index A Access card 4 , 5 , 39 , 40 , 67 ARROW keys 4 Audio options 1 1 Language 21 Autotune 14 B Back panel 36 Batteries 34 , 38 , 39 Buttons 33 C Cables 7 , 36 , 39 , 57 , 59 , 60 , 62 , 64 Caller I.
Index Other Information 54 Program details 1 1 Program guide 32 , 33 , 43 , 67 date & time 32 , 33 , 43 , 67 quick menu 32 , 33 , 43 , 67 scrolling 32 , 33 , 43 , 67 sorting 32 , 33 , 43 , 67 tuni.
Appendix A - Installation 56 Before Y ou Begin 56 Hardware Reference 58 Choose Y our Setup 66 Guided Setup & Activation 67 Activate Y our DIRECTV Service 68 Programming Y our Remote Control D12_MUG.
Before Y ou Begin Installation 56 Bef ore Y ou Be gi n Y our satellite dish antenna must be installed before you can begin follo wing the procedures in this U ser Guide.
57 Appendix A Safety & Care Cables & Conn ection s Be st V ide o: S - Vide o Jac k a nd C able S-Video jacks and cables provide the best pictur e quality . Y ou will still need to connect the left and right audio cables to the TV or stereo, because the S-V ideo cable only carries the picture signal, not sound.
T elephone Ja c k a nd C ord The telephone line cord is requir ed to connect your DIRECTV Receiv er to a land-based telephone line if you choose to subscribe to DIRECTV programming. The phone line connection is used to periodi- cally call DIRECTV . Y ou will need an RJ11-type modulator jack (the most common type of phone jack).
59 Appendix A Hardware Reference When working with cab les , be s ure to connect corre sponding ou t p u t s an d inp u t s ( V id eo OU T t o Vi de o IN, R ig h t Au dio O U T t o Rig h t A u dio IN, e t c.). N ev er c on ne c t an IN to an IN or an OUT to an O UT .
60 Installation Choose Y our Setup S -Vid eo & A/ V Audio Co nnection (Best Qual ity) U sing the S-Video cable, connect one end to the S-VIDEO output jack on the DIRECTV Receiv er and the other end to the S-Video input jack on the TV .
61 Appendix A Choose Y our Setup 61 T elevision DIRECTV ® Receiver BEST QUA LI T Y CONN ECTION – S-Video & A / V A udio The back panels of your e qu ip me nt m ay not lo ok exa ct ly l ike tho se illustrated.
62 62 TIP A /V Connection (Better Qual ity) U sing the A/V cable, connect the white, red and yello w plugs from one end of the A/V cable to the AUDIO L (white) and R (r ed) and VIDEO (yello w) output jacks on the back of the DIRECTV Receiver . Connect the other end of the A/V cable to the corresponding A/V input jacks on your TV .
63 Appendix A Choose Y our Setup 63 VER Y GO OD Q UAL ITY CONNEC TION – A / V Th e bac k pa ne ls of yo ur eq uip me nt m ay not l oo k exactly lik e those illustrated.
64 64 RF Coaxia l Con nection ( Good Q ua lity ) U sing an RF coaxial cable, connect one end to the OUT TO TV jack on the DIRECTV Receiver and the other end to the antenna in jack on the TV or VCR.
65 65 Choose Y our Setup Appendix A GOOD QUALIT Y CONNEC TION – R F Co ax ial Th e bac k pa ne ls of yo ur eq uip me nt m ay not l oo k exa ct ly like those illustrat ed. T elevision T elevision DIRECTV ® Receiver DIRECTV ® Receiver D12_MUG.indb 65 D12_MUG.
66 66 Installation Gui ded Se tup & A ctivati on N ow that your r eceiver and equipment are all hooked up and plugged in, y ou ’ re ready to finish all the details to begin receiving your DIRECTV service. 1 ) Ma ke su re the MODE SW I TCH on t he remote con trol is s et to DIR EC T V .
67 67 Appendix A Guided Setup & Activation After these setup procedures ar e complete, you ’ll see the Satellite Data Acquisition scr een, as the receiver gathers information from the satellite for the onscreen program guide.
68 68 Installation Programming Y our Remote Control Programming Y our Remote Cont rol Y ou can program the DIRECTV remote control to operate your TV power , volume and mute, addi- tional equipment such as a DVD, V CR, stereo, or second TV or DIRECTV Receiver .
Programming Y our Remote Control 69 Fac to r y D ef aul t s T o reset all the functions of the remote control to the factory defaults, follow these steps: 1 ) P oint the remote away f rom your DIR EC T V Re ceiver a nd c omponen ts.
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Notes 71 D12_MUG.indb 71 D12_MUG.indb 71 11/1/06 5:52:42 PM 11/1/06 5:52:42 PM.
DIRECTV programming sold separately . ACTIV A TION OF PROGRAMMING MA Y BE SUBJECT T O CREDIT APPR O V AL AND REQUIRES V ALID SER VICE ADDRESS, SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DEPOSIT OR PREP A YMENT MA Y BE REQUIRED. P rogramming subject to change.
Icon Re fe ren ce Ar r o w I c o ns Ind icate t h at a show’ s st a r t or end ti me is e a rlier or later t ha n is v isible in t he Gu ide progr a m ce ll . LE F T a nd R IGHT a rrows on t he remote off er speci a l f u nct ional it y . Object s a re sc roll able above or below t he vi sible win d o w .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il DirecTV D12 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del DirecTV D12 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso DirecTV D12 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul DirecTV D12 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il DirecTV D12, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del DirecTV D12.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il DirecTV D12. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo DirecTV D12 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
