Manuale d’uso / di manutenzione del prodotto ImageCard SelectTM and UltraGrafix SelectTM Printers del fabbricante Datacard Group
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Au gust 20 01 Part No. 539 123-001 User ’ s Guide for ImageC ard® Selec t™ and UltraGrafix® Selec t™ Printers.
ii User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers Please note and heed the W ARNI NG and CAUT ION labels that ha v e been placed on the equipm ent for you r safety . Please do not a ttempt to op erate or repair this equipmen t without ad equate training.
iii User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Content s Section 1: Operati ng the Prin ter C h a p t e r1 :O v e r v i e w ............. ...... ....... ........ 1 - 1 A b o u tt h i sm a n u a l ........... ...
iv User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers Magnetic st ripe test card ................. ...... .. 5 - 7 P r o b l e m sw i t h c a r da p p e a r a n c e ............. ...... .. 5 - 7 Print Module . ....... ...
v User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers C a r d s ......... ....... ............ ....... ...... .. B - 3 C a r ds p e c i f i c a t i o n s .. ...... ............. ...... .. B - 3 C a r ds i z e .......... .
vi User ’s Guide for ImageCard® Sele ct™ and UltraGrafix® Sel ect™ Printers.
User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 1 1 Overv iew This chapter p resents the following: • The purpose of this manual • Who should use this manua l .
1-2 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers About this manual This manual provides de tai led inform ation about the Datacard® S elect™ Class ph oto ID printer wit h Advanc ed Imaging T echnolog y™.
Overview 1-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers the card. The driver kee p s track of the progress of the card in the printer and sends data for t he nex t card as soon as the printer is ready and the da ta is av ailable.
1-4 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers • Magnetic st ripe mo dule, for either 3-t rack (IA T) en coding or sin gle-track NTT encoding. The m odule i s installed in-line w ith the print ope ration.
Overview 1-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Printer feat ures Use the in formation in this sec tion to identify the f eatures and controls you use on the printer .
1-6 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers Card o utput stacker The card output stacker ho lds the cards after t hey hav e been pr ocessed. B oth completed cards and rejected cards go to the card output st a cker .
Overview 1-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Swin g ar m The swing arm opens to give you access to t h e print ribbon cartridge, continuous cleaning roller , and printhead ca r tridge . Push down on the ra ised end of the swing arm to o pe n i t.
1-8 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers Back of the printer Figure 1 -5 shows the back of the S el ect Class prin ter: Figur e 1-5: T he back o.
Overview 1-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Smart c ard serial port(s) On printers equippe d with the smart card option, use these conn ectors for the seria l cable from t he PC or conta ct station that carries the d ata to encode on the smart card chip.
1-10 O verview User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers.
User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 2 2 Using the printer This section d escribes how to pe rform basic tasks requ ired to operate the Datacard® Se lect ™ Class photo ID printer with Advanced Imagin g T echnology™ .
2-2 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Loading ca rds Load cards whe n beginning work or when the card cart ridge is low on cards or em pty . Y ou can load cards when the printer pow er i s on or off.
Using the printer 2-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers For m agnetic stripe cards , the magne tic stripe faces do wn a nd is positioned toward the side of the printer that opens (see Figure 2-3).
2-4 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Loading th e print ribb on The printer uses prin t ribbon with color panels, continuous col or , or color and topcoat . Full-color ribbon (such as YMCKT ) must be Premiu m ribbon, which uses blue r ibbon spools.
Using the printer 2-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 3 Grasp the ribbon cartridge handle, and lift up to remove the print ribb on cartridge (see Figure 2-7). Avoid touching the printhead cartridge and ribbon tracker .
2-6 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Re plac e th e prin t ri bbo n car tri dge 1 Place the ribbon cartridge onto the ribbon cartridge supports ( see F igure 2-9). Make s ure the cartridge is securely seat ed.
Using the printer 2-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figu re 2- 10: Po wer o n the pri nter 5 Press the PC Power switch to t urn on the power to the PC. T urn on power to any other eq uipment ne eded.
2-8 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Making c ards This section describes several ways to mak e cards using the Select printer .
Using the printer 2-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 2 In the card creation application, send cards to the printer . The printer driver recei v e s data for each card, prepares t he c ard for pri nting, and sends each card to the printer in the order received.
2-10 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers The text for one magnetic stripe track must be on one line. The text must use the default type size of 3.5 or 4 p oints to keep ch aracters on the same line.
Using the printer 2- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figure 2-12: Remove c ards 2 Dispose of partly processed cards according to your policies for handling the confidential data that m ight b e on t he cards .
2-12 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers If a m essage appea rs repeatedly and you cannot reliably correct the situation, service might be requi red. Before you call your service representative, write down the following: – The message and me ssage numbe r .
Using the printer 2- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Shutting do wn the system The printer and PC can be left on during lunch time and other short breaks. Follow your security procedures when l eaving the p rinter .
2-14 Us ing the printer User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers.
User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 3 3 Using the printer driver This chapter provides info r mation t o he lp y o u use t he p rint e r driver for the Select printer with Advanc ed Im aging T echnology™ effectively and effi c iently .
3-2 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers W or kin g w ith p rin ter se tt ing s a nd da t a Printer driver settings and dat a are organi zed diff eren tly for Windows NT , Windows Me and 98, and Windows 2000.
Using the printer dri ver 3-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers • T opcoa t pa ttern d urin g the prin t cycle • Cleaning interval • Magnetic st .
3-4 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 5 Select the tab that con tai ns the information yo u wa nt t o view or change. 6 If you mak e changes, click OK to save t he settings and c lose the dialog box.
Using the printer dri ver 3-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers setting afte r selecting Y MCKTKT ri bbon, the Print Ribb on T ype val ue will be blank. If the selections you wa nt to use are not available (are grayed out), make sure the feature is available in t he printer .
3-6 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 4 Select File from the Printers menu bar , and then select Properties. The Select Properties di alog box appears. Figure 3-3: Pro perties dial og box , Wind ow s Me and 9 8 5 Select the tab w it h t he information to vi e w or change.
Using the printer dri ver 3-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers • Magnetic st ripe encodin g formats and coercivity The Printing Preferences dialog box also provides access to the About dialog box, which shows the printer d river version.
3-8 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers 6 If you mak e changes, click OK to save t he settings and c lose the dialog box. If you do not want to make changes, click Cancel to close the Properties dialog box.
Using the printer dri ver 3-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers If the selections you wa nt to use are not available (are grayed out), make sure the feature is available in t he printer . Also make sure that the printer is powered on and con nected to t he PC an d resum e the S tatus M onitor .
3-10 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers Use the Help button o n the S tat us M onitor for more inform ation about ea ch wi n dow .
Using the printer dri ver 3- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Open the S tatus Mo nitor • Double-click on the Select S tatus Monitor icon (see Fi g ure 3-6 ) .
3-12 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers The S tatus Monitor automatical ly resum es wh en you print a c a rd, or when you open Properties, Doc ument Default Properties, or P rinting Preference s.
Using the printer dri ver 3- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Color setting s (see Figure 3-8) are o ne of t h e features o f Adva nced Im aging T echnology .
3-14 Us ing t he prin ter dri v er User ’s Guid e for ImageCard® Select™ and UltraGraf ix® Select™ Printers.
User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 4 Maint a in ing th e printer This chapter provides info r mation t o he lp y o u maintain the Select™ Class p rinter with Ad vanced Im aging T echnol ogy for optimal performanc e.
4-2 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Running a cleaning cycle A cleaning cycle includes replacing the sleev e of t h e continuous cleaning roller and running a cleaning card. R eplace the cleaning roller first, and t h en run a cleaning card.
Ma intain ing the pr in ter 4-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 Lift t h e continuous cleaning roller unit out of t he printer (step 1 in Fi gu re 4-2). Fi gure 4 -2: Lift the r oller o ut of the prin ter 5 Slide the used sleeve off the cleaning roller spindle (step 2 in Figure 4 -2).
4-4 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 9 Replace the print ribbon cartridge. 10 Close the swing arm, pressing it down until t he pus h latch cl icks i nto place. 1 1 Close the pri nter top cover.
Ma intain ing the pr in ter 4-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers – Click the OK button when the printer driver displays the “printer has reached the cleaning count” mes sage. (If you do not c lick OK, the m essage appea rs each time you print a card, until you use the printer cleaning card.
4-6 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Do not peel of f the blue stripe on the back of t he card. 2 Open the S tatus Monitor by double-click ing t he icon . 3 Click the Mag S tripe button in the Clean area.
Ma intain ing the pr in ter 4-7 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Figur e 4-7: Clean the pick ro llers c Click the “Printer” button in the Clean area. Click OK on the promp t t ha t appears. Do not insert a cleaning card! The driver sends a command to the printer to run the printer cleaning card.
4-8 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Do not place the pen next to the black transport base. The pe n can get pinched between the roller and the transport base. c Do one of the following to turn the rollers i n t he p r i nter .
Ma intain ing the pr in ter 4-9 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 6 Print a c ard to verify the qua lity of printing. Y ou can print a printer test card, a sample card, or a card using your card creation appli c ation.
4-10 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 3 Open the cleaning pen. 4 Using ge ntle pressure, move the c leaning pen back and forth along the full lengt h of the printhead edge (see Figure 4-9).
Ma intain ing the pr in ter 4- 1 1 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 1 Power o f f the printer . 2 Open the top cover. 3 Push do wn o n the swing arm. The pus h latch wi ll release the swin g arm. Lift the swing arm up until it is fully open.
4-12 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ 6 Remov e the printhead cable s. – Push the black locking tabs to the side. Rem ove the gray con nector of the printhead data cable from the printhead ca rtri dge (see Figure 4-1 1).
Ma intain ing the pr in ter 4- 13 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Rep lace the p rinthea d cart ridg e 1 Carefully align the openings on the (white) power cable plug with the wires of the power receptacle on the pri n thead.
4-14 M ai ntainin g t he pr inter User ’s Guide for ImageCard® Se lect™ and Ult r aGrafix® Select™ Fi gure 4-14: Secu re the printhead cartr idge 7 Hold the printhea d cartridge latch lever down (ste p 2 in Figure 4-14) and pi vot the printhead cartridge down toward the swing arm (st ep 3 in Figure 4 - 1 4).
User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 5 5 T roub lesh ooting This chapt er e xplains how to t roubleshoot the Sele ct printer with Advanced Imaging T echnolo gy™ and how to obtain service.
5-2 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers T r oubleshooting guide When you use the Select printer , you migh t experience problems. Use the foll ow ing to help you locate information for dif f erent types of problems.
T r oubleshooting 5-3 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers 4 Make sure the printer is the selected printer in the card creation application. Print a sample card using the card creation application or see “P rinting sample cards” on page 7-15 .
5-4 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers.
T r oubleshooting 5-5 User ’s Guide for ImageCard® S elect™ and UltraG r afix® Sel ect™ Printers Y our s ervice provi der migh t ask you to use a diff e rent procedure to make a printer test c a rd. The card printed might have additional area printed on it.
5-6 Troubleshooting User ’s Guide for I m ageCard ® Select™ and UltraGraf ix® Select™ Printers 5 Select the P r int T est Page but ton on t he G eneral tab. W ait while W indows c r eates a test page image. T he card w ill print when t he PC a nd printer are connec ted, and the printer and driver are wo rking toget her .
T r oublesho oting 5-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The Window s test page is generated by Mic rosof t Windows. The s mall size of t he card, compared to pri nter paper , means that s ome of the text is not print ed on the card.
5-8 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers New Sel ect print ers in clude Datacard’s A dvanced Imagi ng T echnology ™ (AIT) .
T r oublesho oting 5-9 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The leading or trail ing edge of t he prin ted card is not t he ex pected c olor .
5-10 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers Printe d card images (photos ) are blur ry . Printe d cards, i ncluding text, are bl urry .
T r oublesho oting 5-1 1 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Printe d card images (photos ) look f aded. Printe d cards, i ncluding text, loo k f aded.
5-12 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers The p rin te d card s h ows wavy li nes along th e length of the ca rd (woodgrai n).
T r oublesho oting 5-1 3 # Obtain gui dance from service bef ore perform ing this task. User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers T o pcoat appl ied using the pri nt ribb on Y ou mi ght apply t opcoat to the car d using a T panel as part of t he print ribbo n.
5-14 Troublesho oting # Obtain guidance from ser vice before perf orming this task . User ’s Guide for I mageCard® S elect™ and Ultr aGrafix® S elec t™ Printers Obt aining s ervice For repair ass istance, contact you r servic e represe ntative.
T r oubleshooting 5-1 5 User ’s G uide for Imag eCard® Sele ct™ and UltraGrafix® Sel ect™ Printers When to obtain service Pe r for m t h e s tep s ear li er i n t his ch ap t er b e f or e o b t aini n g s e rvice.
5-16 Troubleshooting User ’s Guide for ImageCard® Select™ and Ult raGrafix® Sel ect™ Printers Figure 5-5: Pack a Select pri nter for shipping 1 1 Place the p rinter in the shipping carton , resting in the shipping supports (step 1 in F igu re 5-5) .
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 6 6 Before you in st a ll This chapt er p resents the followin g: • Skills that installe rs need • Physi cal, el.
6-2 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Inst allation a udi ence T o perform the procedur es in the installat ion secti on of this.
Be fore y ou in stal l 6-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • S tore all suppl ies i n a clean, c ool, dry loc ation. See “ Supply r oll sto rage” on page B-2 fo r informati on about the storage en vironme nt for Select s upplies.
6-4 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Env ir onment al re qui reme nt s The Select p rinter requi res the following env iron men.
Be fore y ou in stal l 6-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Some para llel c ommunicati on devices us e a cable wi th a plug t hat allo ws another dev ice to be at tached, s o that two paralle l devic es are at tached to one PC parallel por t, kno wn as a p as s-th rough or piggy- back plug.
6-6 Before you in stall User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 7 7 Install the p rin ter This secti on describes h ow to install an d s et up the Datacard® Select ™ Class p hoto ID p rinter.
7-2 I nstall the printer User ’s Gu ide fo r ImageCard ® Selec t™ and Ult raGr afix ® Select ™ Printers Unpacking the printer Select a s ite that meets the requirement s de scribe d i n See “Bef ore you install” on page 6-1 . Un pack the printe r, f ollowing these steps.
Install the printer 7-3 User ’s G uide for Imag eCard® Sele ct™ and UltraGrafix® Sel ect™ Printers 7 Slide t he shi pping s uppo rts o f f the ends of the pri nter .(The bott om shipp ing supports remain in the carton. ) 8 Remov e t he printer fro m the plasti c bag.
7-4 I nstall the printer User ’s Gu ide fo r ImageCard ® Selec t™ and Ult raGr afix ® Select ™ Printers Con nect a paral le l port dat a ca ble 1 Attach the paral lel port cabl e to the E CP parallel port on the pri nter. The paral lel port ca ble must be a shield ed, T ype C, IEEE 128 4 parallel p ort cab le, up to a maximum of 6.
Install the print er 7-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Co nnec t a U SB d at a ca ble 1 Attach the flat end of the USB cable to the USB port on the PC (s ee Figure 7-3) o r to a device attached to th e PC throu gh a USB port.
7-6 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 2 Connect t he serial cable to the outside printe r port ( Figure 7- 4) i f a contactl ess module is installed i n t he print er .
Install the print er 7-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 2 Plug the other end of t he p ower cord into a single- phase, 3-wir e grounded receptacle wi th 90- 130V AC or 195- 254V AC at 50 or 60 Hz (st ep 2 in Figure 7-5 ).
7-8 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers ROM, or through the e-Gu ide icon on the deskt op) for informat ion on these installati on alter natives. Y ou can al so dir ectly connec t the pri nter to a netwo rk usi ng the Sma rtDriver Dir ect Network Kit.
Install the print er 7-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figur e 7 -6 : Dr ive r i nstal lati on p rog ram 5 Click Nex t in the first Printe r Driver Setup dia log box.
7-10 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 12 The in st al lation pr ogram cop ies file s t o the PC an d update s entr ies (not for Windows 20 00).
Install the print er 7- 1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers – Secur ity on the PC might be set t o prevent ins tallati on without a digi tal signatur e. See Windows help for “ digital signat ure” to change the secur ity setting.
7-12 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers – Click Next to c ontinue. – Click Y es and then Nex t to op en the Rele ase Notes in WordPad. Clos e the Release Notes w hen you have viewed the inf ormatio n.
Install the print er 7- 13 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Y ou might n eed to cancel th e Smar t Driver Install ation program if it starts autom atically . The Found New Hardware w izard must start the instal lation program f or USB install ation.
7-14 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers • Obtain t he e-Guide f rom th e E-Guide fol der of th e Print er driver CD-ROM . Using Win dows Explorer , searc h for the Dssm.h lp file.
Install the print er 7- 15 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Printing samp le cards The Select p rinter is shipped wit h cards that are print ed in the facto ry. Files for thes e cards are also prov ided on the driver CD so you can print the same cards at your si te.
7-16 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers 15 Use the c ard comparison t o complet e the I nstallation Report and e- mail or f ax the report to D atacard. ♦ Se tup t ip s Ma ke s ur e tha t : • The card car tridge is in place and contai ns cards.
Install the print er 7- 17 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Fine-tun e black (K -panel) pri nting if y ou print bar codes or fine text. S ee the e- Guide for ImageCa rd® Select ™ and UltraGrafix® S elect™ Printers for ste ps to follow .
7-18 Instal l the print er User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers A A Safety and compliance This appe ndix presents: • Regulatory c ompliance inf ormati on • Sa fety i n fo rmat .
A-2 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers Liability st atement This Datacar d® prod uct has been bui lt to the hi gh stand ards of Datacard Corporat ion (doing busin ess as Datacard® Gro up).
A-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Opera te t h e pri nter with the cove r closed. Acknowledgment s Micro soft, Win dows NT , a nd Window s are trade marks or regi stered tradema rks of M icr os of t Cor por at ion .
A-4 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers B B Supplies and cards This appe ndix des cribes spe cification s, part nu mbers, and handling for s upplies an d com ponents used with the Selec t printer wi th Advanc ed Imagi ng T echnology™ .
B-2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Y ou can use the foll owing singl e-color (mono chrome) print ri bbons in ImageCa rd and UltraGraf ix pri nters:.
B-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • Supply rolls sh ould be at room temperat ure when they are install ed in the printer and used. I f suppl ies are sto red in a coole r environ ment th an the print er , allo w suppli es to r each room temperatur e bef ore usi ng.
B-4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters • Cards with a smart card c hip on the top of the card. Depend ing on the module installed in the pri nter , contact- type, c ontactless, or both types of smart c ard chips can b e pro grammed.
B-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers • The cards can not have a punched area closer than 0. 45 in (1.14 cm) from the right edge (a s loaded in the card cartr idge). • If the card has a magnetic str ipe, the card cannot be pun ched anywher e i n the stri pe.
B-6 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Card storag e specification s The cards sho uld be stored in a cool, dry , and dark place. Exc essive light can c ause yellowi ng of cards on exposed ed ges. Keep cards in their origina l packaging .
B-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figure B-4: Replacea ble c leaning sleeve Cleaning ki ts Cleaning k its incl ude 5 pr inter cleanin g car ds and 5 replac eable c leaning s leeves.
B-8 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Printer driver CD -ROM The Select pri nter drivers ar e deliv ered on a CD-ROM.
B-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The prin ter drivers are upda ted from time to time to prov ide optimal f unctionalit y . Y ou can ob tain the most recen t printer drive r for the PC o pera ting syst em you use from the Datacard Web si te at ww w .
B-1 0 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Figure B-6: Selec t repla ceable pri nthead car tridge Do not touch the print ing edge of the printhea d in the print head cartrid ge. If you do, clean it. See “Clean ing th e pri nthead” on page 4-9.
B-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Pow er co rd The Select pri nter uses one of the foll owing power cor ds: • U.
B-1 2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Prin t ribbon c art ridge The print ribbong c artri dge is part number 555545- 998. Be sure to change the print ri bbon sett ing in the printe r driver when you change the type of print r ibbon.
B-1 3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Cle aning roll er spi ndle The Cleanin g roller s pindle holds the replac eable c leaning sleev e.
B-1 4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers C C PC settings This appe ndix p rovides i nformat ion abou t the PC o n whic h the printer driver for the Sele ct p rinter with Advanc ed Imaging T echn ology™ i s installed.
C-2 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters PC settings for all oper ating syst ems This secti on describes ho w to co nfigure the ECP paralle l port. Conf iguring the ECP p aral lel port For most PCs, the para llel port is conf igured as an ECP parallel port in the PC's BIOS.
C-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 5 Click the + next t o Ports (COM an d LPT) to displa y the por t entries. U sually t he second installe d por t is L PT2. 6 Click Printer Por t (LPT2), or other entry for th e installed por t, and t hen selec t the Properti es butt on.
C-4 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters Set up a Universal S erial Bus ( US) port 1 Right-c lick on the My Comput er icon on the desktop and then se lect Propert ies from the popup menu . The System Prope rties dialog box ap pears.
C-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 8 Click OK on th e Proper ties dialog box and o n the Sys tem Properti es dialog b ox to save s ettings and c lose the dialog b oxes.
C-6 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters • Setting print er permi ssions • Setting s erial port v alues Setting paral l el port valu es Port values inc lude the port t o which the pri nter is assigned , the communic ation mode for t he p ort, an d pri nter s pooling.
C-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 4 Select t he Securi ty tab. 5 Review t he Names list. If the names for which you want to specify per missions do not ap pear i n the list , add the n ames. a Select the Add bu tton to open the Selec t Users and Groups dialog box .
C-8 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters 5 Click the Per missions b utton to open the Printer P ermissi ons dialog box. 6 Select the Add bu tton to open the Add Users and Groups di alog box. 7 Select the Show Users butt on.
C-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 3 From the Ports dialog box , select the port , such as COM1 or C OM2 (Figure C-3) . Fi gur e C-3: Po r t s di alog bo x 4 Select the Sett ings button t o display the port set tings.
C-10 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters PC settings for Windows Me and 98 This s ection descri bes the fo llowing set tings for PCs r unning W indows Me an d 98.
C-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers 5 Click the Plus sign + nex t to Ports (CO M & LPT) to show the availa ble ports. The list shou ld include an entr y such as "ECP Printer por t (LPT 1).
C-12 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters 3 On the syst e m Pr operti es dialog box, select the Device Manager tab. Figu re C -5 : Devi ce M anag er tab of Sy s tem P rope rti es di alog bo x 4 Click the Plus sign + nex t to Ports (CO M & LPT) to display a lis t of po rt s.
C- 13 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Figur e C -6: S ett ings di al og bo x 7 Select t he Port Sett ings tab. 8 Select the fol lowing set tings: 9 When the sett ings are correct , click OK to save settin gs and close the dialog box .
C-14 User ’s Guide for ImageCar d® Sele ct™ and Ul traGrafix® S elect™ Pr inters.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers D D Magnetic stripe encoding This appe ndix descri bes the specif ications a nd cha racters you can en code o n a m .
D-2 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers NTT char acter se t The maximum field len gth for NTT (Nippon T ele phone & T elegraph) form at is 69 characters . NTT all ows spaces, numeric char acter s, upper case a lphabe tic characters , lower cas e alph abetic charac ters , and special charac ters .
D-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Magnet ic Str ipe settings used by the Select printer The follow ing table presents techn ical details that appl y to encoding magnet ic stripe data.
D-4 User ’s Guide for ImageCard ® Select™ and UltraGraf ix® Sel ect™ Print ers.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers E E Inst allation me ssages This appe ndix lists mess ages dis played dur ing p rinter installati on and descri bes actions to take based on the messag es.
E-2 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Y ou need a t leas t 50 Mb o f fre e dis k space t o install thi s pr inter d river . The PC must have Windows NT Service Pack 4 (or higher ) inst alled to continue with thi s inst allat ion.
E-3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Y ou must have administra tor privileges to use this ins tallation . There was an error cr eating a desktop shortcut f or (component). The s etup DLL detect e d an error .
E-4 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers There is not enough disk sp ace to complete this ins tallation. Canceling inst allat ion. Y ou are inst alling a n ol der printe r driver and a cur re nt ver s io n is inst alled.
E-5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The printe r driver can be inst alled wi th the Micr osoft Windows 95 opera t - ing syste m. Data c ard hi ghly recommends that you use Windows 98 Sec- ond Edition (SE) or Millennium Edition (Me) with the printer driver to avoi d unexpected re s ult s.
E-6 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Do you want this print e r to be the default pri nter? An i nt erna l er ror has occu r red. Canc elin g in st al la tio n. A printer with thi s name already exist s.
E-7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers The e-Guide and Acrobat Reader are not ava ilable to inst all. T o inst all a pri nter to a USB port, click Cancel, power on the print er ,.... Acrobat Reader is requ ired to v i ew the e-Guide.
E-8 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Y ou can have up to 31 characters ( including sp aces) in the name of the print e r . An in vali d p aram eter ha s been det ect ed duri ng prin ter in s t al lat io n.
E-9 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers This printer driv er c annot be inst alled on this ope r ating system. Cancel- ling ins ta llation. Could not create the log f ile. Cance lling inst allation. Plea se restar t the PC a nd ru n thi s installat ion ag a in .
E-1 0 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers Cou ld no t acce ss fi le ___ ____ ___ ____ . The Inst allation did not c omplete . Driver i nst a llat ion for Wi ndows 2000 only Digit al signature not found.
E-1 1 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Removing t he printer dri ver for Windows ME , 98, and NT T ype in the name of the Data card printer to remove . (prin t er name) is not a Dat acard printer , is an invalid name, or it was inst alled us ing the Add Printer s wizard.
E-1 2 User ’s Gui de for I mageCard® Select™ a nd UltraG rafi x® Selec t™ Print ers.
User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers Index Numerics 2000 e- 4-8 A AC pow er 1-9 accesso ries bag 7- 3 Add Ne w Hard ware Wizar d e -4-5, e -4-6, e -4-1 3.
2 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers cleani ng kit B-6 magnet ic stripe module 4- 5, e -3 -5 mo re o ft e n 4 -2 , e -3-2 pen 4-9, B -7, e -3-9 printe.
Ind ex 3 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers ho s t P C m a nage m ent e -4-17, e - 4 - 2 1 humidit y 6-4, B-2 , B-6 I icon e-Guide 1 -2 printer 3 -3, 3.
4 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers P parall el cable pass-throu gh n ot s upported 6-5, e -4-3 parall el port cable spec ificati ons e -1 -2 command.
Ind ex 5 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers position of prin ting e -4-32 power off 2-13, e -1-26 power on 2- 6, e -1-10 printing int ensity e -4-32 pr.
6 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers proble ms smart card module e -2-6 program card creati on 6-5 p r i n t e rd r i v e r6 - 4 Properti es Windows 2.
Ind ex 7 User ’s Guide for I mageCard® S elect™ and Ul traGrafix® S elec t™ Printers process ing car ds e -4-24 serial cable B- 10 serial po rt 1-9, 7-5, e -1-3 Software Develope r’s Kit 2-9.
8 User ’s Guide for ImageCard® S elec t™ and Ult raGraf ix® Sele ct™ Print ers Windows test page wizar d 5-6, e -1-14 upgradi ng the printer dr iver e -4-6 Windows 20 00 administ ration e -4-1.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
