Manuale d’uso / di manutenzione del prodotto OL-10041-01 del fabbricante Cisco Systems
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CH A P T E R 14-1 User Guide for Cisco Unified O perations Manager OL-10041-01 14 Using Notifications Cisco Unif ied Operations Manager (Operations Manager) generates alerts in response to events that occur in the IP T elephony en vironment and the IP fabric.
14-2 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Understanding Notifications What Are Notification Groups? A notifi cation group is a user -def ined set of rules for generat ing and sending notif ications.
14-3 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Understanding Notification s • Service Qu ality-Based C riteria—Inc ludes the fo llowing: – Phones, endpoints, or pro bes—Phones, call endp oints, or probes that you w ant to monito r .
14-4 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Event Sets Syslog Notifications Operations Manager generates sysl og messages that can be forwar ded to syslog daemons on remote systems. Note Syslog messages cannot exceed 1024 bytes.
14-5 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Event Sets Y o u can use event sets to: • Limit the number of e vents that Operations Manager notif ication monitors.
14-6 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Event Sets Step 4 Click OK to sav e your changes.
14-7 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Step 2 Select the check box ne xt to each e vent set that you want to delete. Step 3 Click Delete . A conf irmation dialog box appears.
14-8 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Figur e 14-1 Notification Gr oups page T able 14-2 describes the f ields in the Group Administration and Co nfigu ration page.
14-9 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Status The notif ication group status; can b e any of t he follo wing: • Acti ve—Operations Man ager is using the notif ication group while monitoring alerts to determine when to send a notification.
14-10 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Adding and Editing Device Notification Groups This section descri bes the procedures for adding or edit ing a de vice notification grou p.
14-11 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Step 4 Click Next . The Destination: Edit De vice Criteria page appears. Step 5 Edit the info rmation on this page as d escribed in the following table.
14-12 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Subscription T ype radi o butt ons Select one at a time to enter data for each subscription type that you w ant to include in this su bscription: • T rap—Enter data in t he T rap Subscription T ype f ields, page 14-12 .
14-13 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Step 6 Click Next . The Notif ication Group Summary page appears, displ aying all information entered on t he pre vious page. Step 7 Click Finish .
14-14 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Step 3 Edit the information on the page, described in t he follo wing table. GUI Element Description/Action Notif ication Criterion f ield Enter a name for the notifi cation criterion.
14-15 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Step 4 Click Next . The Destination: Edit Qov Criteria page appears. Step 5 Edit the info rmation on this page as d escribed in the following table.
14-16 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Subscription T ype radi o butt ons Select one at a time to enter data for each subscription type that you w ant to include in this su bscription: • T rap—Enter data in t he T rap Subscription T ype f ields, page 14-16 .
14-17 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Configuri ng Notifications Step 6 Click Next . The Notif ication Group Summary page appears, displ aying all information entered on t he pre vious page. Step 7 Click Finish .
14-18 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Notifications Viewing Notification Group Configuration Details Step 1 Select Notif ications > Notif ication Criteria . The Notificatio n Groups page appears.
14-19 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Customizing Events Resuming a Notification Y ou can resume a notifi cation when its status is Suspended.
14-20 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Customizing Events Where Customized Event Severity Is Displayed When you customize e vent sev erity , it is reflected in all notif ications—e-mail, SNMP tr aps, and syslog.
14-21 User Guide for Cisco Unified O perations Manager OL-10041-01 Chapter 14 Using Notifications Customizing Events Step 2 For each e vent that you want to cust omize: a. Select the check box. b. Enter an y changes in the follo wing f ields: • New Description —E nter a new description.
14-22 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Customizing Events Step 2 Select the check box for all e vents or select multiple check b oxes for the e vents that you w ant to restore to default description and se verity .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems OL-10041-01 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems OL-10041-01 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems OL-10041-01 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems OL-10041-01 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems OL-10041-01, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems OL-10041-01.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems OL-10041-01. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems OL-10041-01 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.