Manuale d’uso / di manutenzione del prodotto MD-110 del fabbricante Cisco Systems
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THE SPECIFICA TIONS AND INFORMA TION REGARDI NG THE PR ODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTI CE. ALL ST A TEM ENTS, INFORMA TION, AND RECOM MEND A TIONS IN T HIS MANUAL ARE BELIEVED TO BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRES S OR IMPLIED.
iii Ericsson MD-110 Serial Integration Guide OL-1290-01 CONTENTS Preface v Pur pose v Audienc e v Organi zation vi Convent ions vi Cisco Uni ty Documentati on vii Obtain ing Documentat ion viii Obtain.
Contents iv Ericsson MD-110 Serial Integration Guide OL-1290-01 Shutti ng Down or Restar ting the Cisco Unity Server A- 2 Start ing th e Cisc o Unity Softw are A-2 APPENDI X B Assigni ng Dialogic Port.
v Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface This p r ef ace descri bes the p urpose , audience, or ganizati o n, and con ve ntions of t he Ericsson MD -110 Se rial Integr a tion Guid e . It also provides infor mation on how to obtain relat e d documentatio n .
Preface Organiza tion vi Ericsson MD-110 Serial Integration Guide OL-1290-01 Organization Chapter 1 of the Ericsson MD-110 Serial I nte g r ation G uide de scribes the s teps needed to integrate th e phone sys tem and the voice me ssaging syste m.
vii Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Cis co Uni ty Docu mentat ion The Ericsson MD -110 Se rial Integr a tion Guid e also uses th e foll o wing convention: Cautio n Means re a d e r b e c a re f u l . In this situation, you m ig ht do something tha t cou ld result in equi pment dam age or loss of data.
Preface Obtaining Documentation viii Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Documentation The follo wing sections pro vide sources for obta inin g docum e ntation fr o m Cisco Systems. World Wid e Web Y ou can a ccess the mo st curren t Cisco docu mentati on on the W orld Wide W e b at the follo wing sites: • http://www .
ix Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obt aining Do cumentat ion Documenta tion CD-ROM Cisco docum entation and ad ditional l iterature are a vai lable in a CD-R OM packag e, whi ch ship s with your produc t. The D ocume ntation CD-R OM is updated monthly an d may be mo re curren t than prin ted docum entatio n.
Preface Obtainin g Technical Assist ance x Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Tech nical Assistance Cisco pr ovides Cisco.co m as a start ing point for all technical assi s tance. Custome rs and p artners c an obt ain doc umentat ion, trou bleshoo ting tips, and sample conf igurati ons from o nline tools.
xi Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obtaini ng T echnical Assi stance Contacting TAC by Using the Cisco TAC Website If you have a priorit y lev el 3 (P3) or priori ty level 4 (P4) p roblem , cont act T A C by going to the T A C websi te: http://www .
Preface Obtainin g Technical Assist ance xii Ericsson MD-110 Serial Integration Guide OL-1290-01.
C HAPTER 1-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 1 Ericsson MD-110 Serial Integration Integration Overview Before per forming the f ollo wing integration steps, confir m that the Cisco.
Chapter 1 Ericsson MD-110 Serial Integration Integra tion Overv iew 1-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Requirements The Eri csson MD-110 i ntegration suppo rts configurations of t.
1-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Integration Description Integration Description The Eri csson MD-1 10 integration uses a data link, which con sists of an RS-2 32 seria l cable co nnecting the phon e syste m and the Cisc o Unity serve r .
Chapter 1 Ericsson MD-110 Serial Integration Integra tion Descript ion 1-4 Ericsson MD-110 Serial Integration Guide OL-1290-01 Integration Features The Ericsson MD-110 integ ration with Cisc o Unity p.
1-5 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Configuring Cisco Unity for the Integration Configuring Cisco Unity for the Integrati on After ens.
Chapter 1 Ericsson MD-110 Serial Integration Configurin g Cisco Unity for the Integration 1-6 Ericsson MD-110 Serial Integration Guide OL-1290-01 To enter port settings Step 1 In the Cisco Unity Administrator , go to Syst em > Port s . Step 2 Select a port in the table.
1-7 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Program ming the Phon e System Step 6 Sav e the f ile and clos e the text e d ito r . Step 7 For the setting to take ef fect, exit the Cisco Unity softwar e, then restart the serv er .
Chapter 1 Ericsson MD-110 Serial Integration Program ming the Phone Sys tem 1-8 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 Use the GH command t o create a hun t group for t he voice messaging por ts.
1-9 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Testing the Integration T o test wheth er Cisco Unity and the phone syste m are inte grated co rrectly , perform the p rocedur es in the order li sted.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-10 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 11 U nder Messa ge W a iting I ndicator s (M WIs), ch eck Use MWI f or Message Notif icati o n . Step 12 In the E xtension field, ente r x .
1-11 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Step 10 Conf irm that the MWI on Phone 1 is acti vate d . The act iv ated MWI means th at the phone system and Cisco Unity are succe ss fully inte grated for turning on MWIs.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-12 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 Set the Rings to W ait For f ield to 3 .
1-13 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Step 2 Under Transfer Incom ing Calls, cli ck No (Send Direc t ly to Subscriber ’ s Gr eeting) . Step 3 In the navigation ba r , click Pr o f ile to go to Subsc r ibers > Subscribers > Pr of ile.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-14 Ericsson MD-110 Serial Integration Guide OL-1290-01.
C HAPTER 2-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 2 Dual Phone System Integration Cisco Unit y can be i ntegrated wit h one each o f the foll o wing phon e system s at the same time: • A traditiona l, circuit- switched pho ne system.
Chapter 2 Dual Phone System Integration Dual Phon e System In tegration O verview 2-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 2. Integ rate the tra d itional phone system and Cisco Unity. See Chapter 1 of this inte gration guide. 3. Install Cisc o CallMa nager .
2-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings 5. Change the Cisco Unity Administr a tor setting s. See the “ Changi ng Cisco Unity Administra to r Setti n gs ” section o n page 2- 3 .
Chapter 2 Dual Phone System Integration Changing Cisco U nity Adm inistrator Se ttings 2-4 Ericsson MD-110 Serial Integration Guide OL-1290-01 Cautio n Specify set tings for the traditional phone syst em before specif ying settings for Cisco CallM anager .
2-5 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings Step 3 Adjust other settings as appropr iate. For more informa tion about the oth e r settings on the Switch page, see the online Help in th e Cisco Unity Administrator.
Chapter 2 Dual Phone System Integration Changing Cisco U nity Adm inistrator Se ttings 2-6 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 2 In the Por t Assignments section, indicate the range of p orts to be a ssigned to the tradit ional ph one sy stem.
2-7 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings To select wh ich phone syste m subscribers an d call ha.
Chapter 2 Dual Phone System Integration Changing the N umber of Installed Ports 2-8 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 2 For each de vice, in the Switch list select the phon e system that Cisco Unit y uses to dial ou t when notifyi ng subscrib ers of new messages.
2-9 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changin g the Number of In stalled Port s If you completel y remov e the traditional phone system, .
Chapter 2 Dual Phone System Integration Changing the N umber of Installed Ports 2-10 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 10 Restar t the Cisco Unity se rver .
A-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 APPENDIX A Exiting and Starting the Cisco Unity Software and Server Exiting the Cisco Unity Software This section pro vides two procedures for exiti ng the softw are: from the Cisco Uni ty server and from anot her com puter .
Appendi x A Exiting and Starting the Cisco Unity Software and Ser ver Shutting Down or Restarting the Cisco Unity Server A-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 In the C isco U .
A-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Appendi x A Exiting a nd Starting the Cisco U nity Sof tware and Server Starting the Cisc o Unity Software Cisco Unity is a W indows 2000 ser vice that is conf igured to start automatically when you turn on or restart the serv er .
Appendi x A Exiting and Starting the Cisco Unity Software and Ser ver Starting the Cisco Unity Software A-4 Ericsson MD-110 Serial Integration Guide OL-1290-01.
B-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 APPENDIX B Assigning Dialogic Ports for a Dual Phone System Integration In a dua l phone system in tegration, C isco Unity assigns a voice messa.
Appendix B Assigni ng Dialogic Ports for a Dual Phone Syste m Integration B-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 To set the Port assignments in the Registry Step 1 On the Cisc o Unity se rver , click Start > Run . Step 2 In the Open f ield, enter Regedit an d press En ter .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems MD-110 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems MD-110 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems MD-110 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems MD-110 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems MD-110, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems MD-110.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems MD-110. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems MD-110 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
