Manuale d’uso / di manutenzione del prodotto DPQ3212 del fabbricante Cisco Systems
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Cisco Model DPQ3212 8x4 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter User Guide In This Document IMPORTANT S AFETY INSTR UCTIONS ............................................................... 2 Front Panel Descript ion .........
2 4019777 Rev B IMPORTANT SAFET Y INSTRUCTIONS IMPORTANT S AFETY INSTRUCTIONS N o t i c e t o I ns t a l l e r s The servicing instructions in this notice are for use by qualified service personnel only.
4019777 Rev B 3 IMPORTANT SAFET Y INSTRUCTIONS M i t t e i l un g f ü r C A T V - T e c h n i k er Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifi ziertes Fachpersonal bestimmt.
4 4019777 Rev B IMPORTANT SAFET Y INSTRUCTIONS IMPORTANT S AFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth.
4019777 Rev B 5 IMPORTANT SAFET Y INSTRUCTIONS P r o t e ct t h e P r o d u c t f r o m L i g ht n i n g In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.
6 4019777 Rev B IMPORTANT SAFET Y INSTRUCTIONS Disposal The batteries may contain substances that could be harmful t o the environment. Recycle or dispose of batteries in accordance with the battery manufacturer’s instruct ions and local/national disposal and recycling regulations.
4019777 Rev B 7 IMPORTANT SAFET Y INSTRUCTIONS P r o t e ct t h e P r od u c t W h en M o v i n g I t Always disconnect the power source when moving the apparatus or connecting or disconnect ing cables.
FCC Compliance 8 4019777 Rev B United States FCC Compliance This device has bee n tested an d found to comply w ith the limits for a Cla ss B digital d evice, pursuant to part 1 5 of the FCC Rules. These li mits are d esigned to provide reaso nable protection against suc h interference in a residential installation.
4019777 Rev B 9 Introduction Introduction Welcome to the exc iting world of high-speed Inte rnet and high-quality digital telephone service. Y our new Cisco ® Mode l DPQ3212 V oice-over-Internet P ro.
10 4019777 Rev B Introduction When you receive your wireless r esidential gate way, you should check t he equipment and acce ssories to verify that eac h item is in the carto n and that eac h item is undamaged.
4019777 Rev B 11 Front Panel Descriptio n Front Panel Descriptio n The front panel of you r cable modem p rovides sta tus LEDs that indicate h ow well and at what state your cable modem is op erating. See Front P anel LED Sta tus Indicator Functions (on page 35) for more inform ation on front-panel LE D status indicator functio ns.
12 4019777 Rev B Front Panel Descriptio n Note: After the cab le modem is succe ssf ully regis tered on the networ k, the POWER (LED 1), DS (LED 2), US (LED 3), and ONLINE (LED 4 ) LEDs illuminate continuou sly to indicate that the cable mo de is active and ful ly operational.
4019777 Rev B 13 Back Panel Descript ion Back Panel Descri ption The following illustration s hows the description and function o f the back panel components on the DPQ3212. Important: Do not connect your PC to both the Et hernet and USB por ts at the same time.
14 4019777 Rev B Back Panel Descript ion 7 CABLE – F-Conne ctor connects to a n active signal from your service provi der.
4019777 Rev B 15 What Are the System Req uiremen ts for Internet Service? What Are the S ystem Requirements for I nt ernet Service? To ensure that yo ur cable modem op erates efficie ntly for high-spe.
16 4019777 Rev B How Do I Subscribe to High-Speed Internet and T elephone Service? How Do I Subscri be to High-Speed Interne t and Telephone Service? Before you can use you r cable modem , you need to have a high-speed Inte rnet access account .
4019777 Rev B 17 How Do I Subscribe to High-Speed Internet and Telephone Service? I W a n t t o U s e t h e C a b l e M o d e m f o r T e l e p h on e S er v i c e You will also need to set up a telepho n e account wit h your local ser vice provider to use your cable mode m for telepho ne service.
18 4019777 Rev B Where Is the Best Lo cation for My Cable Mo dem? Where Is the B est Location for My Cable Mo dem? The ideal location for your cable modem is where it h as access to o utlets and oth er devices.
4019777 Rev B 19 How Do I Mount the Modem on a Wall? (Optio nal) How Do I Mount the Modem on a Wal l? (Optional) You can mount t he cable modem o n a wall using two wall anchors, t wo screws, and the mounting slots located on the unit. The modem can be mounted vertic ally or horizontally.
20 4019777 Rev B How Do I Mount the Modem on a Wall? (Optio nal) The following illustration s hows the horizo ntal mounting option..
4019777 Rev B 21 How Do I Mount the Modem on a Wall? (Optio nal) L o c a t i o n a n d D i m e n s i on s of t he W al l - M o u n t i ng S l o t s The following illustr ation s hows the location a nd dimensions o f the wall-mounting slots on the bottom o f the modem .
22 4019777 Rev B What Are the Requiremen ts for Teleph one Service? What Are the R equ irements for Telephone Service? This section provides h ardware and software requ irements for using your cable modem for telep hone service.
4019777 Rev B 23 How Do I Connect the Cable Modem f or Internet and Telep hone Service? How Do I Connec t the Cable Modem for I nternet and Telephone Service? You can use t he cable modem to p rovide .
24 4019777 Rev B How Do I Connect the Cable Modem f or Internet and Telep hone Service? C o n n e c t i n g t h e C a b l e M o d e m f or Hi g h - S p ee d D a t a a n d T e l e p h on e S e r v i ce The following installation proced ure ensures pro per setup and configuration for t h e cable modem.
4019777 Rev B 25 How Do I Connect the Cable Modem f or Internet and Telep hone Service? Important: When usi ng a USB conn ection, you need to in stall USB driver s on your PC.
26 4019777 Rev B Installing USB Drivers Installing USB Drivers Your IP cable mo dem features mu ltiple networking inter f aces that allo w you to connect consumer ele ct ronic devices to your home network. USB 1. 1 is one of the technologies that en ables Microsoft Wi n dows-based PCs to co nnect to the home network.
4019777 Rev B 27 Installing USB Drivers I n s t a l l i n g U S B D r i v e r s o n W i nd ow s X P S y st e m s 1 Insert the USB Cable Modem Driver Installa tion Disk into the CD-RO M drive of your PC. 2 Wait until the POWER and ONLINE LED st atus indicators on the fr ont panel of the cable modem illuminate solid.
28 4019777 Rev B Frequently Asked Question s Frequently Ask ed Questions Q. What if I don' t subscribe to telephone servic e from my cable ope rator, can I still use the cab l e modem to make and receive p hone calls? A. No. Telephone service is enabled for each tele phone port on t he cable modem by the cable telepho ny service pr ovider.
4019777 Rev B 29 Frequently Asked Question s Q. Do I automa tically receive h igh-speed Internet service with the cab le modem? A. Your cable mod em may be used to provide tel ephone service, hig h-speed Internet service, or both services. Y our cable servi ce provider enables Internet service.
30 4019777 Rev B Frequently Asked Question s 3 Drag the tcp/ip prefe rences file to the Trash. 4 Close all open windows and empty t he Trash. 5 Restart your com puter. 6 As your computer starts, simulta neously press an d hold down the Comma nd (Apple) , Option , P , and R keys on your keyboard.
4019777 Rev B 31 Frequently Asked Question s 2 When the Network C onnectio ns window opens, righ t click on Local Area Connection , and the n left click on P roperties from the me nu to open the Properties dialogu e box. 3 Locate a white box titled "This co nnection uses th e following items:".
32 4019777 Rev B Fr equently Asked Qu estions 4 Click the Up/Do wn selector ar rows located to t he right of the Co nnect Via section of the TC P /IP window, a nd then click Usi ng DHCP Server . 5 Click Options in t he TCP/IP windo w, and then cl ick Active in the TCP/ IP Options window.
4019777 Rev B 33 Having Difficu lty? Having Difficult y? C o m m o n T r o u b l e s ho o t i n g I ss u e s I don't understand the front pane l status ind icators See Front Panel LE D Status Ind icator Functions (on page 35), for more det ail ed information on fr ont panel LED statu s indicator o peration and fu nction.
34 4019777 Rev B Tips for Imp roved Performance Tips for Improved Per fo rmance C h e c k a n d C o r r ec t If your cable mode m does not perfor m as expecte d, the following tips may help. If you need further assistance, contact your service provider.
4019777 Rev B 35 Front Panel LED Status I ndicator Fun ctions Front Panel LED Status In dicator Functions I n i t i a l P o w e r U p, C a l i b r at i on , a nd R e g i s t r a t i o n ( A C P o w e .
36 4019777 Rev B Front Panel LED Status I ndicator Fun ctions N o r m a l O pe r a t i o n s ( A C P o w e r ap p l i e d) The following chart illustrates the appearance of t he LED status indicators on the front panel of th e cable modem d uring normal o perations when AC power is applied to the modem .
4019777 Rev B 37 How Do I Maintain the Battery? How Do I Maintain the Bat tery? Your mode m includes a r echargeable Lithium-Io n battery to prov ide stand-by operation in the eve n t of an AC power failure. Yo u can replace the battery wit hout the use of any too ls.
38 4019777 Rev B How Do I Maintain the Battery? Location of Battery As shown in the fo ll owing illustratio ns, the battery comp artment is locate d o n the right side panel for both DPQ3212 housi n g types.
4019777 Rev B 39 Notices Notices T r a de ma r k s Cisco and the Cisco logo are trademarks or registe red trademarks of Cisco and/or its affiliates in the U.S. an d other countri es. A listi ng of Cisco's trade marks can be fou nd at www.cisco.co m/go/trademarks .
Cisco Systems, Inc 5030 Sugarloaf Parkway, Box 46 5447 Lawrenceville, GA 30042 678 277 - 112 0 800 722 - 2009 www.cisco.com This document includes various t rademar ks of Cisco Systems, Inc. Please see the Notices section of this document for a list of the Cisco Sys tems, Inc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Cisco Systems DPQ3212 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Cisco Systems DPQ3212 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Cisco Systems DPQ3212 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Cisco Systems DPQ3212 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Cisco Systems DPQ3212, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Cisco Systems DPQ3212.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Cisco Systems DPQ3212. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Cisco Systems DPQ3212 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
