Manuale d’uso / di manutenzione del prodotto TE-2000 del fabbricante Casio
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THANK YOU YOUR RECEIPT CALL AGAIN ! GROCERY DAIRY H.B.A. FROZEN FOOD DELICATESSEN TE - 2000 ELECTR ONIC CASH REGISTER USER'S MANUAL Eu Di U .K..
2 E Safety Precautions • T o use this product safely and correctly , r ead this manual thoroughly and operate as instructed. After reading this guide, keep it close at hand for easy reference. Please keep all informations for future reference. • Always observe the warnings and cautions indicated on the product.
3 E W arning! Never try to take the register apart or modify it in any wa y . High-volta ge components inside the register create the danger of fire and electric shoc k. • Contact CASIO service representative for all repair and maintenance. P ower plug and A C outlet Use onl y a proper A C electric outlet (100V~240V) .
4 E Intr oduction & Contents Introduction & Contents ...................................................................................... 4 Getting Star ted ....................................................................................
5 Introduction & Contents E Programming general printing control ............................................................................. 44 Programming compulsory and clerk control function ...................................................
6 Intr oduction & Contents E Unpac king the register W elcome to the CASIO TE-2000! Congr atulations upon your selection of a CASIO Electronic Cash Register , which is designed to provide y ears of reliable operation. Operation of a CASIO cash register is simple enough to be mastered without special tr aining.
7 Introduction & Contents/Getting Started E This section outlines ho w to unpack the cash register and get it ready to operate. Y ou should read this part of the manual e ven if you ha ve used a cash register before. The follo wing is the basic set up procedure, along with page references where you should look for more details.
8 Getting Star ted E 3. Note the (+) and ( – ) markings in the battery compartment. Load a set of three new SUM- 3 (UM-3) batteries so that their positive (+) and negative ( – ) ends are facing as indicated by the markings. 4. Replace the battery compartment cov er .
9 Getting Started E Step 1 Remov e the printer cov er . Step 2 Open the platen arm. Step 3 Ensuring the paper is being fed from the bottom of the roll, lower the roll into the space behind the printer . Complete Replace the printer cov er , passing the leading end of the paper through the cutter slot.
10 Getting Star ted E T o install journal paper Step 1 Remov e the printer cov er . Step 2 Open the platen arm. Step 3 Ensuring the paper is being fed from the bottom of the roll, lower the roll into the space behind the printer . Step 4 Put the leading end of the paper ov er the printer .
11 Getting Started E Plug the cash register into a wall outlet. Be sure to check the sticker (rating plate) on the side of the cash register to mak e sure that its v oltage matches that of the power supply in your area. Inser t the mode ke y marked “ PGM ” into the mode switc h.
12 Getting Star ted E Set the date. Set the time. 6 1 s 6 :: :: :: 6 X 6 C Y ear Month Day Current date Example: 15, March 2002 2 020315 CAL REG OFF RF PGM X Z Mode Switch PGM C-A32 6 1 s 6 :::: 6 X 6 C Current time Example: 08:20 AM 2 0820 09:45 PM 2 2145 CAL REG OFF RF PGM X Z Mode Switch PGM C-A32 8.
13 Getting Started E This cash register is capable of automatically calculating up to four dif f erent sales taxes. The sales tax calculations are based on rates, so you must tell the cash register the rates, the type of tax (add-in or add- on), and the type of rounding to apply .
14 Getting Star ted E T ax table programming (contin ued … ) Pr ogramming tax calculations (with special rounding) Prepare the following subjects: 1. T ax rates 2. Rounding method for tax calculation (Round up/Round of f/Cut off) 3. T ax calculation system (No/Add-on/Add-in) 4.
15 Getting Started E Besides cut off, r ound off and round up, you can also specify “ special rounding ” for subtotals and totals or changes. Special rounding con verts the right-most digit(s) of an amount to “ 0 ” or “ 5 ” to comply with the requirements of certain areas.
16 Getting Star ted E 6 01012001 s 66 a 6 s For A ustralia only Y ou can set some programmable options to suit the Australian GST by the follo wing procedure. After completion of this procedure, the “ GST system was changed ” message was printed on receipt and; 1 T ax symbol (*) is printed.
17 IGetting Star ted/ntr oducing TE-2000 E Intr oducing TE-2000 Roll paper Y ou can use the roll paper to print receipts and a journal (page 9 ~ 10). Receipt On/Off key When you are using the printer for receipt printer , you can use this key (in the REG and RF modes only) to turn the printer on and of f.
18 Intr oducing TE-2000 E When the cash drawer does not open! In case of power failure or the machine is in malfunction, the cash drawer does not open automatically . Even in these cases, you can open the cash drawer by pulling drawer release lever (see below).
19 Intr oducing TE-2000 E 1 Amount/Quantity This part of the display shows monetary amounts. It also can be used to show the current time. (The current date is shown in the alphanumeric display .) 2 Item/Ke y descriptor When you register an item or ke y , the item/ke y descriptor appears here.
20 Intr oducing TE-2000 E Ke yboar d • Register Mode 1 Paper feed key { , | Hold this key do wn to feed paper from the printer . 2 Non-add/No sale key B Non-add key: T o print reference number (to identify a personal check, credit card, etc.) during a transaction, use this key after some numerical entries.
21 Intr oducing TE-2000 E H VA T k e y v Use this key to print a V A T breakdown. I Receipt on/off key D Use this key twice to change the status “ receipt issue ” or “ no receipt. ” In case of “ receipt issue ” , the “ RECEIPT ON ” indicator is lit.
22 E Ho w to read the printouts • The journal and receipts are records of all transactions and operations. • The contents printed on receipts and journal are identical, except the date/logo message/commercial message/ bottom message printing line.
23 Basic Operations and Setups E • Check to make sure tha t the cash register is plugged in securely . Page 11 • Check to make sure there is enough paper left on the roll. Page 9, 10 • Read the financial totals to conf irm that they are all zero.
24 Basic Operations and Setups E Displa ying the time and date Y ou can show the time and date on the display of the cash register whenever there is no registration being made.
25 Basic Operations and Setups E Unit price Department Preparing and using depar tment keys Registering department keys The follo wing examples sho w how you can use the department keys in v arious types of registrations.
26 Basic Operations and Setups E Pr ogramming depar tment keys T o program a unit price f or each depar tment T o program the tax calculation status f or each depar tment T ax calculation status This specification def ines which tax table should be used for automatic tax calculation.
27 Basic Operations and Setups E Registering department keys b y pr ogramming data Preset price OPERA TION RECEIPT ' a Preset tax status (Add-on tax) OPERA TION RECEIPT 5 X ( ) s 20- a * T o print tax status symbols, please refer to page 44.
28 Basic Operations and Setups E T o program tax calculation status f or each PLU Preparing and using PLUs This section describes ho w to prepare and use PLUs. CA UTION: Bef ore you use PLUs , y ou should first tell the cash register how it should handle the registr ation.
29 Basic Operations and Setups E Quantity (4-digit integer/2-digit decimal) Registering PLUs The following examples show how you can use PLUs in various types of re gistrations. Registering by subdepartment, see the “ Con venient Operations and Setups ” on page 60.
30 Basic Operations and Setups E Preparing and using discounts/premiums This section describes how to prepare and register discount and premium. Pr ogramming discounts/premiums Y ou can use the key to re gister discounts (percentage decreases) and the ] ke y to register premium (percent increases).
31 Basic Operations and Setups E Registering discounts/premiums The following example shows how you can use the / ] key in various types of registration.
32 Basic Operations and Setups E Preparing and using reductions This section describes how to prepare and register reductions. Pr ogramming for reductions Y ou can use the m ke y to reduce single item or subtotal amounts. The follo wing procedure lets you program the tax calculation method for the m key .
33 Basic Operations and Setups E Reduces the last amount registered by the v alue input. Reduces the subtotal by the v alue input here. Registering reductions The follo wing examples sho w ho w you can use the m ke y in various types of re gistration.
34 Basic Operations and Setups E Registering c harge and chec k pa yments The following e xamples show ho w to register char ges and payments by check.
35 Basic Operations and Setups E Registering returned goods in the REG mode The follo wing example sho ws how to use the R key in the REG mode to register goods retur ned by customers. OPERA TION RECEIPT 235 & 2- ' 1 + R 235 & R 1 + s a Pressing R specifies tha t the next item re gistered is a return.
36 Basic Operations and Setups E Registering returned goods in the RF mode The follo wing examples sho w ho w to use the RF mode to register goods retur ned by customers.
37 Basic Operations and Setups E Registering mone y received on account The following example shows how to register money receiv ed on account. This registration must be performed out of a sale.
38 Basic Operations and Setups E Enter subdepartment No. again. Making corrections in a registration There are three techniques you can use to make corrections in a registration. • T o correct an item that you input but not yet re gistered. • T o correct the last item you input and registered.
39 Basic Operations and Setups E T o correct the last item y ou input and registered OPERA TION RECEIPT 1- & 2- ' ' e 2 + e 5 + 15 + 6- : e 15 + 10- : 8 X 4- ) e 6 X 4- ) s 50 e s 5 R 2- ' e R 220 ' s 20- a e 15- a h — — — Clearance — — Correction of PLU No.
40 Basic Operations and Setups E T o cancel all items in a transaction OPERA TION RECEIPT 1- & 2- ' 3- ( 4- ) s e Important! • Note that the number of items included in the tr ansaction to be cancelled is limited (24 ~ 40 items), depending on the comple xity of the transaction.
41 Basic Operations and Setups E Printing the dail y sales reset repor t This report shows daily sales totals. OPERA TION REPORT 8 a *1 Zero totalled departments (the amount and item numbers are both zero) are not printed. *2 T axable amount and tax amount are printed only if the corresponding tax table is programmed.
42 E This section describes more sophisticated setups and operations that you can use to suit the needs of your retail environment. Convenient Operations and Setups Clerk sign on and sign off Any time you begin any registration or program, clerk sign on operation is necessary .
43 Con venient Operations and Setups E About post-finalization receipt The post-finalization receipt lets you issue a receipt after finalization of the transaction. Note that all of the following conditions must be satisfied. • The receipt issuance status must be OFF .
44 Convenient Operations and Setups E Pr ogramming general printing control 6 3 s 6 0522 s 6 6 :::::::: a 6 s D 8 D 7 D 6 D 5 D 4 D 3 D 2 D 1 Mode Switch PGM Suppress printing of the subtotal line during tender operation. Print the total line even if no tender operation is made.
45 Con venient Operations and Setups E Pr ogramming compulsory and clerk contr ol function 6 3 s 6 0622 s 6 6 :;;::::: a 6 s D 8 D 7 D 6 D 5 D 4 D 3 D 2 D 1 Mode Switch PGM Force s operation before finalization. Force a money declaration before allowing a daily read/reset and financial read operation.
46 Convenient Operations and Setups E Pr ogramming read/reset repor t printing contr ol Setting a store/mac hine number Y ou can set a 4-digit machine number to identify your machine. The machine number is printed on receipts/jour nal for each transaction.
47 Con venient Operations and Setups E Pr ogramming to clerk Y ou can program up to 4-digit assigning number (clerk number) and trainee status of clerk (i.e. training cashier) for each clerk. Pr ogramming c lerk number Pr ogramming trainee status of c lerk 6 3 s 6 07 s 6 :::: a 6 s 1 15 T o other clerk Clerk number } { Clerk No.
48 Convenient Operations and Setups E Pr ogramming descriptors and messa ges The following descriptors and messages can be programmed; • Report descriptor (such as gross total, net total, cash in dr.
49 Con venient Operations and Setups E Grand total, special character Report title Clerk name Memory Program Contents Initial character Y ours No. code 01 02 03 04 07 05 15 Clerk 01 Clerk 02 Clerk 03 Clerk 04 Clerk 14 Clerk 15 CLERK 01 CLERK 02 CLERK 03 CLERK 04 CLERK 05 CLERK 15 Memory Pr ogram Contents Initial character Y ours No.
50 Convenient Operations and Setups E Pr ogramming depar tment key descriptor 6 2 s 66 - 66 s { } & (Dept.1) ' (Dept.2) : . (Dept.24) T o other department Characters ☞ See “ Entering characters ” section, on page 53. Memory Pr ogram Contents Initial character Y ours No.
51 Con venient Operations and Setups E Pr ogramming PLU descriptor 6 2 s 6 + 6 a 6 s T o a ne w (not sequential) PLU Characters ☞ See “ Entering characters ” section, on page 53.
52 Convenient Operations and Setups E Pr ogramming function key descriptor 6 2 s 66 - 66 s T o other function ke y Characters ☞ See “ Entering characters ” section, on page 53.
53 Con venient Operations and Setups E Example : Input “ A pp l e J ui c e ” , enter “ DBL SIZE ” , “ A ” , “ SHIFT ” , “ p ” , “ p ” , “ l ” , “ e ” , “ SP A CE ” , “ CAPS ” , “ J ” , “ SHIFT ” , “ u ” , “ i ” , “ c ” , “ e ” .
54 Convenient Operations and Setups E Entering character s by code Every time you enter a character , choose character codes by the character code list (below) and press the ^ key to settle it. Example: Input “ A p p le J uic e ” , enter “ 255 ^ 65 ^ 112 ^ 112 ^ 108 ^ 101 ^ 32 ^ 74 ^ 117 ^ 105 ^ 99 ^ 101 ^ ” .
55 Con venient Operations and Setups E Depar tment key f eature pr ogramming There are two dif ferent methods you can use to assign features to department k eys. W ith “ Batch feature programming ” , you can use a single operation to assign multiple features.
56 Convenient Operations and Setups E T o program a unit price to a department key , please refer the page 26. Individual feature pr ogramming W ith this procedur e, you can assign indi vidual features to specific departments. Please select the command code of the contents you want to program, and follo w the procedure below .
57 Con venient Operations and Setups E PLU feature pr ogramming There are two dif ferent methods you can use to assign features to PLUs. W ith “ Batch feature programming ” , you can use a single operation to assign multiple features. “ Individual feature programming ” , on the other hand, let you assign features one-by-one.
58 Convenient Operations and Setups E T o program a unit price to a PLU or a subdepartment, please refer to the page 28. Individual feature pr ogramming W ith this procedure, you can assign individual features to specif ic PLUs. Please select the command code of the contents you want to program, and follo w the procedure below .
59 Con venient Operations and Setups E ERR OR ALARM (Exceeding max. digits) Cancels limitations for next entry Registering e xample Locking out and releasing high digit limitation OPERA TION RECEIPT 1050 ( C j 1050 ( s 11- a Single item sales items Y ou can issue a receipt by simply touching the single item sales department or PLU.
60 Convenient Operations and Setups E Examples of registering subdepartments Single item sale OPERA TION RECEIPT 15 + 6- : s 10- a Repeat OPERA TION RECEIPT 15 + : : : 15 + 2- : : s 20- a Multiplication OPERA TION RECEIPT 1^25 X 15 + 6- : s 10- a Quantity (4-digit integer/2-digit decimal) Unit price $6.
61 Con venient Operations and Setups E Printing V A T breakdo wns The follo wing example sho ws ho w to get V A T breakdown. Anytime you press the v k ey in a transaction, V A T breakdo wn is automaticall y printed out at the end of the transaction.
62 Convenient Operations and Setups E Currency e xchange pr ogramming When the Z ( z ) key is pressed, a current subtotal including tax is converted directly into foreign currency and the result is displayed, and the subsequent finalization is handled using the foreign currenc y .
63 Con venient Operations and Setups E Registering foreign currenc y 1) Full amount tender in f oreign currency * Preprogrammed exchange rate: ¥ 1 = $0.0090 to the Z key Impor tant! T enders in a f oreign currency can be registered using the a and k ke ys only .
64 Convenient Operations and Setups E 2) P artial tender in a foreign currenc y * Preprogrammed exchange rate: ¥ 1 = $0.0090 to the Z key Impor tant! P ar tial tender in a foreign currency can be registered using the a ke y and k k eys only .
65 Con venient Operations and Setups E 6 3 s 6 :::::::: 66 s D 8 D 7 D 6 D 5 D 4 D 3 D 2 D 1 T o other function ke y Function key *1 High amounts limits: High amount limitations are specified as 2-digits. The f irst digit you specify limits the maximum v alue of the leftmost digit of the value within the r ange of 0 through 9.
66 Convenient Operations and Setups E Always “ 00 ” High amount limit specification for change amount due. (refer to *1 on the previous page.) Always “ 0000 ” ;; D 8 D 7 :: D 6 D 5 ; ~ ; D 4 ~ D 1 Maximum value (0 ~ 9) Number of zeros (0 ~ 9) Received on account, P aidout ke y Always “ 00 ” T reat as the first transaction.
67 Con venient Operations and Setups E Example 1 (Calculation e xamples) OPERA TION DISPLA Y Clear CC 0 5+3-2= 5 & 3 ' 2 a § (23-56) × 78= 23 ' 56 ( 78 a -257¢ 12 % on 1500 1500 &apos.
68 Convenient Operations and Setups E Pr ogramming calculator mode control About the da ylight sa ving time It is possible to set the internal clock forward/backward by 1 ~ 9 hour(s) for the daylight saving time.
69 Con venient Operations and Setups E Printing read/reset repor ts • Read report Y ou can print read reports at any time during the b usiness day without aff ecting the data stored in the cash register's memory . • Reset report Y ou should print reset reports at the end of the business day .
70 Convenient Operations and Setups E T o print the financial read repor t This report sho ws gross sales, net sales, cash in drawer and check in dra wer . OPERA TION REPORT *1 Money declaration: Count how much cash is in the drawer and input this amount (up to 8-digits).
71 Con venient Operations and Setups E T o print the PLU/subdepar tment read/reset repor t This report shows sales for PLUs/subdepartments. OPERA TION REPORT T o print the hourly sales read/reset report This report shows hourly breakdowns of sales. OPERA TION REPORT Z 15-03-2002 17:30 CLERK 01 000255 0002 HOURLY Z 0001 00:00-01:00 No 6 •4.
72 Convenient Operations and Setups E T o print the monthly sales read/reset report This report shows monthly breakdowns of sales. OPERA TION REPORT Z 15-03-2002 17:35 CLERK 01 000256 0003 MONTHLY Z 0001 1 •••• No 6 •4.50 2 •••• No 25 •21.
73 Con venient Operations and Setups E T o print the daily sales read/reset report This report shows sales except for PLUs. OPERA TION REPORT *1 Money declaration: Count how much cash is in the drawer and input this amount (up to 8-digits).
74 Convenient Operations and Setups E T o print the periodic-1/-2 sales read/reset repor ts These reports show sales breakdowns of sales by any two kinds of period you want. OPERA TION REPORT *1 Zero totalled departments (the amount and item numbers are both zero) are not printed.
75 Con venient Operations and Setups E T o print the PLU program OPERA TION REPORT *1 PLUs without being programmed are not printed on this report. PGM6 10-03-2002 09:45 CLERK 01 000013 PGM6•••••••••••••••••••• PLU0001 T1 0001 0000100000 @1.
76 Convenient Operations and Setups E T o print ke y descriptor , name, message program (e xcept PLU) OPERA TION REPORT 8 2 s 8 s Mode Switch PGM mode PGM2 10-03-2002 09:35 CLERK 01 000011 PGM2••.
77 Con venient Operations and Setups E T o print the print control, compulsory clerk pr ogram (except PLU) OPERA TION REPORT *1 Departments without being programmed are not printed on this report.
78 E This section describes what to do when you have problems with operation. When an err or occur s Errors are indicated by an error tone. When this happens, you can usually f ind out what the problem is as shown belo w .
79 E T r oubleshooting When the register does not operate at all Perform the following check whenever the cash register enters an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.
80 E In case of po wer failure If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored. The details of any ongoing transaction as well as all sales data in memory are protected by the memory backup batteries.
81 E User Maintenance and Options Step 2 Press | to feed about 20 cm of paper . Step 3 Cut the journal paper at the point where nothing is printed. Step 4 Remove the journal take- up reel from its holder . Step 5 Remove the paper guide from the take-up reel.
82 E Options WT -82 wetproof co ver The optional wetproof cover protects the keyboard from moisture damage. Consult your CASIO dealer for details. User Maintenance and Options Step 1 Set the mode switch to the REG position and remove the printer cov er .
83 E Input method Entry: 10-key system; Buffer memory 8 keys (2-key roll over) Department: Full key system Display Amount 8 digits (Zero suppression) ; No.
84 E Index A alphabet ke ys 53 arithmetic operation key 21 Australian rounding 15 B backspace/character code fix ed ke y 53 bottom message 22 C CAL mode 18 calculator mode 18, 21, 67 cancel 20, 40 CAP.
85 E Index Inde x O open 20, 59 operator display 17, 19 operator key 17 P paid out 37 paper feed ke y 20 paper installation 9 paper loading 9 paper replacement 81, 82 percent 20, 30 periodic report 74.
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CASIO COMPUTER CO ., L TD . 6-2, Hon-machi 1-chome Shibuy a-ku, T oky o 151-8543, Japan MO0201-A Printed in Indonesia TE-2000*E Printed on recycled paper .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Casio TE-2000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Casio TE-2000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Casio TE-2000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Casio TE-2000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Casio TE-2000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Casio TE-2000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Casio TE-2000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Casio TE-2000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.