Manuale d’uso / di manutenzione del prodotto SE-S2000 del fabbricante Casio
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ELECTR ONIC CASH REGISTER USER'S MANUAL Eu Di U .K. THANK YOU YOUR RECEIPT CALL AGAIN ! GROCERY DAIRY H.B.A. FROZEN FOOD DELICATESSEN SE-S2000.
2 E Do not locate the cash register where it will be subjected to direct sunlight, high humidity , splashing with water or other liquids , or high temperature (such as near a heater). Ne ver try to open the cash register or attempt your o wn repairs. T ak e the cash register to your authorized CASIO dealer f or repairs.
Intr oduction & Contents 3 E W elcome to CASIO Cash Register! Congratulations upon your selection of a CASIO Electronic Cash Register , which is designed to provide years of reliable operation. Operation of a CASIO cash register is simple enough to be mastered without special training.
4 Intr oduction & Contents E Safety Precautions • T o use this product safely and correctly , read this manual thoroughly and operate as instructed. After reading this guide, keep it close at hand for easy reference. Please keep all informations for future reference.
Intr oduction & Contents 5 E W arning! P ower plug and A C outlet Use only a pr oper A C electric outlet (100V~240V) . Use of an outlet with a different v oltage from the rating creates the danger of malfunction, fire, and electric shoc k. Overloading an electric outlet creates the danger of overheating and fire.
6 Intr oduction & Contents E Introduction & Contents ...................................................................................... 2 Getting Star ted ....................................................................................
Intr oduction & Contents 7 E Registering PLUs ............................................................................................................ 34 Preparing and using discounts ...........................................................
8 Intr oduction & Contents E Programming other descriptors ...................................................................................... 58 Report descriptor ................................................................................
Intr oduction & Contents 9 E T roubleshooting ................................................................................................. 88 When an error occurs ...............................................................................
10 E 1. Remove the printer cover and open the platen arm (receipt side). printer cover platen arm 2. Remove the battery compartment cover . battery compartment cover 1. Load the memor y pr otection batteris and P aper rolls Load the tw o memor y pr otection batteries 3.
11 Getting Started E Step 1 Remove the printer cover . Step 2 Open the platen arm. Step 3 Ensuring the paper is being fed from the bottom of the roll, lower the roll into the space behind the printer . Complete Replace the printer cover , passing the leading end of the paper through the cutter slot.
12 Getting Star ted E T o install journal paper Step 1 Remove the printer cover . Step 2 Open the platen arm. Step 3 Ensuring the paper is being fed from the bottom of the roll, lower the roll into the space behind the printer . Step 4 Put the leading end of the paper over the printer .
13 Getting Started E Be sure to check the sticker (rating plate) on the side of the cash register to make sure that its voltage matches that of the power supply in your area. When the display shows “ Low battery ” , load memory protection batteries (refer to page 10).
14 Getting Star ted E This cash register is capable of automatically calculating up to four dif ferent sales taxes. The sales tax calculations are based on rates, so you must tell the cash register the rates, the type of tax (add-in or add- on).
15 Getting Started E Besides cut off, round of f and round up, you can also specify “ special rounding ” for subtotals and totals or changes. Special rounding converts the right-most digit(s) of an amount to “ 0 ” or “ 5 ” (or “ 00 ” , “ 25 ” , “ 50, “ 75 ” ) to comply with the requirements of certain areas.
16 Getting Star ted E 9. Select watermark on receipt. T urn the mode switch to “ PGM ” , enter <0> or <1>, and press the <CH> , <ST> Example: no watermark 2 0 hs with water.
17 Getting Started E 11. Depar tment unit price programming 12. PLU unit price pr ogramming 13. Discount rate programming 14. Issuing daily reset report After business hours, issue daily reset report. Refer to page-45. Maximum 6-digit unit price can be set to the department.
18 Getting Star ted E 15. Adv anced operations and Setups Using clerk functions ..................................... 46 Single item cash sales .................................... 47 Currency exchange function .......................... 48 Premium ..
19 Getting Started E.
20 E Intr oducing the Register Roll paper Y ou can use the roll paper to print receipts and a journal (page 1 1 ~ 12). Mode key There are two types of mode keys: the program key (marked “ PGM ” ) and the operator key (marked “ OP ” ).
21 Intr oducing the Register E X REG REG OFF OFF RF RF PGM PGM Z X2/Z2 Mode switc h Use the mode keys to change the position of the mode switch and select the mode you want to use. How to set the P op-up display 1. Lift the unit until it stops. 2. Rotate the unit.
22 Intr oducing the Register E Display Displa y panel Main display Customer display 1"34 3 ST •123.45 PRETZEL 1"34 RPT AMOUNT T1 T2 T3 T4 TOT AL CHANGE.
23 Intr oducing the Register E 1 Item count and subtotal This part of the display shows item sold count and subtotal. 2 Item / Ke y / Change descriptor When you register an item or key , the item / key / change descriptor appears here. Mode descriptor is also displayed here.
24 Intr oducing the Register E 789 456 123 00 0 . OPEN CE 1 CE 2 PLU RF C PRICE CLK # — % – % + RECEIPT ON/OFF RECEIPT FEED JOURNAL FEED POST RECEIPT CPN HELP SUBT O T AL CA AMT TEND RC PD CH CHK VA T SIGN OFF TA X PGM DEPT SHIFT DEPT# ERR.
25 Intr oducing the Register E J Error corr ect / Cancel key e Use this key to correct registration errors and to cancel registration of entire transactions. K Post r eceipt key < Use this key to produce a post-finalization receipt. L Department keys ! , " , ~ Use these keys to register items to departments.
26 E Ho w to read the printouts • The journal / receipts are records of all transactions and operations. • The contents printed on receipts and journal are almost identical.
Basic Operations and Setups 27 E • Check to make sure that the cash register is plugged in securely . Page 13 • Check to make sure there is enough paper left on the roll. Pages 1 1, 12 • Read the flash report to confirm that totals are all zero.
Basic Operations and Setups 28 E Bef ore b usiness hour s Checking the time and date Y ou can show the time or date on the display of the cash register whenever there is no registration being made.
Basic Operations and Setups 29 E Preparing and using depar tment ke ys Registering department keys The following examples show how you can use the department keys in various types of registrations.
Basic Operations and Setups 30 E Unit price $1.00 ———————— —— Item Quantity 12 ———————— —— Dept. 1 ————————————— Payment Cash $20.
Basic Operations and Setups 31 E 6 1 s 6 ~ 6 6 s Different setting Same setting Appropriate key Mode switch X REG OFF RF PGM Z X2/Z2 PGM * * Press ~ key repeatedly until the status you want to program is appeared on the display .
Basic Operations and Setups 32 E Registering department keys by pr ogramming data Preset price OPERA TION RECEIPT " F Preset tax status OPERA TION RECEIPT 5 X # $ s 20- F Locking out high amount limitation OPERA TION RECEIPT 1050 # C 105 # s 2- F Unit price ($2.
Basic Operations and Setups 33 E Preparing and using PLUs This section describes how to prepare and use PLUs. CAUTION: Before you use PLUs, you must first program the unit price and tax status. Pr ogramming PLUs T o program a unit price for eac h PLU 6 1 s 6 ~ 6 PLU No.
Basic Operations and Setups 34 E PLU code Registering PLUs The following examples show how you can use PLUs in various types of registrations. PLU single item sale OPERA TION RECEIPT 14 + s 3- F PLU repeat OPERA TION RECEIPT 14 + + + s 10- F PLU multiplication OPERA TION RECEIPT 10 X 7 + s 20- F Unit price ($2.
Basic Operations and Setups 35 E Unit price $32.80 —————————— Item 1 Quantity 1 —————————— PLU 30 ——————————— ——— Unit price $13.00 —————————— Item 2 Quantity 2 —————————— PLU 31 ——————————— ——— Payment Cash $60.
Basic Operations and Setups 36 E Applies the preset discount rate to the last item registered. The input value takes priority of the preset value. 6 1 s 6 : : : : 6 p 6 s Preset rate Example: 10.0% 2 10 5.5% 2 5^5 12.34% 2 12^34 Mode switch X REG OFF RF PGM Z X2/Z2 PGM T o program the tax calculation status to the p key Refer to page 31.
Basic Operations and Setups 37 E 6 1 s 6 : : : : : : 6 m 6 s Unit price Mode switch X REG OFF RF PGM Z X2/Z2 PGM Preparing and using reductions This section describes how to prepare and register reductions. Programming for reductions Y ou can use the m key to reduce single item or subtotal amounts.
Basic Operations and Setups 38 E Registering credit and chec k payments The following examples show how to register credits and payments by check. Check OPERA TION RECEIPT 11- ! s 1234 N 20- k Dept. 4 $15.00 Item ————————— Quantity 1 ————————— ———— Payment Charge $15.
Basic Operations and Setups 39 E Registering both the Eur o and local currenc y The following example shows the basic operation using the currency exchange function between the Euro and the local currency .
Basic Operations and Setups 40 E Registering returned goods in the RF mode The following examples show how to use the RF mode to register goods returned by customers. OPERA TION RECEIPT 4- # 15 m 2 + p s F Important • To avoid miss registrations in the RF mode, return the mode switch to the former position immediately.
Basic Operations and Setups 41 E Registering mone y received on account The following example shows how to register money received on account. This registration must be performed out of a sale.
Basic Operations and Setups 42 E Making corrections in a registration There are three techniques you can use to make corrections in a registration. • T o correct an item that you input but not yet registered. • T o correct the last item you input and registered.
Basic Operations and Setups 43 E T o correct an item you input and registered OPERA TION RECEIPT 1- ! 2- " " e 2 + e 5 + 15 + 6- : e 15 + 10- : 8 X 4- $ e 6 X 4- $ s 50 p e s 5 p R 2- " e R 220 " s 20- F e 15- F k — — — Clearance — — Correction of PLU No.
Basic Operations and Setups 44 E T o cancel all items in a transaction OPERA TION RECEIPT 1- ! 2- " 3- # 4- $ s e Pressing s key is necessary to cancel the transaction.
Basic Operations and Setups 45 E TA1 •2,369.69 TX1 •128.86 TA2 •2,172.96 TX2 •217.33 ------------------------ GT •00000000125478.96 ------------------------ Z TRANS 0001 0001012 CASH No 362 •1,638.04 CHARGE No 56 •1,174.85 RC No 4 •810.
46 E Advanced Operations Using c lerk functions Enable c lerk feature Please follow the below procedure to enable clerk feature. Clerk number — Clerk name/machine No./consecutive No. * COMMERCIAL MESSAGE * REG 03-06-2008 11:58 C 01 0001 000123 1 DEPT01 T1 •1.
47 Adv anced Operations and Setups E Example 2 OPERA TION RECEIPT 3 X ! Example 3 OPERA TION RECEIPT 2- # ! F The transaction is immedi- ately finalized. The transaction is not finalized. Because another item is registered before the single item sales department.
48 Advanced Operations and Setups E (Displays in ¥ : 3,150) (Displays in $) (Displays in $) (Displays in $) (5,000) Currency e xc hange function When <CE1> or <CE2> key is pressed, a curr.
49 Adv anced Operations and Setups E P artial tender in a foreign currency * Pre-programmed exchange rate: ¥ 100 = $0.9524 Important! Partial tender in a foreign currency can be registered using a and k only. Other finalization keys cannot be used, but the remaining tender can be finalized using any finalize key.
50 Advanced Operations and Setups E Coupon Note that errors result when the result of a calculation is negative if the cash register is programmed to prohibit credit balances. Example OPERA TION RECEIPT 2 X 3- ! 2 X 50 H 4- # H F Dept. 1 $3.00 ———————— —— Item 1 Quantity 2 ———————— —— Coupon $0.
51 Adv anced Operations and Setups E V A T breakdo wn printing Y ou can force printing of the V A T breakdown at the finalize stage, regardless of whether the cash register is programmed to print or skip printing of the V A T breakdown. Every time you want to have V A T breakdown, press <V A T>.
52 Advanced Operations and Setups E Pr ogramming depar tment / PLU descriptors and preset messa g es in the list In this chapter , the procedures to choose department / PLU descriptors and preset messages from the preset list are described. Read help receipt, so that you can set the descriptors and messages easily .
53 Adv anced Operations and Setups E Example : Input “ A pp l e J u i c e ” , enter <DBL><A> <DBL><Shift><p> <p> <l> <e> <Space> <CAPS><J> <Shift><u> <i> <c> <e> .
54 Advanced Operations and Setups E Entering character s by m ulti tapping When you enter characters by this method, you need to press each key repeatedly until the desired character appears. Multi tapping keyboar d 1 Alphabet keys Used input to characters.
55 Adv anced Operations and Setups E Pr ogramming descriptors and messa ges b y entering character s The following descriptors and messages can be programmed; • Report descriptor (such as gross tota.
56 Advanced Operations and Setups E Pr ogramming depar tment / function key descriptor 6 2 s 66 Character a 6 s Appropriate key To other key PGM Mode switch *1 ☞ See “ Entering characters ” section, on page 53, 54.
57 Adv anced Operations and Setups E Receipt message Refer to “ (message control) ” on page 64. Pr ogramming Clerk name 6 2 s 6 o 6 Characters a 6 s PGM Mode switch Clerk No. To a new clerk Clerk name Pr ogramming messa ge PGM Mode switch To a new message record To the next message record 6 2 s 6 :: DS s 66 a 6 s Memory No.
58 Advanced Operations and Setups E 6 2 s 6 :: :: s 66 a 6 s Memory No. Program code Characters To other program code To the next memory No. PGM Mode switch a Report descriptor Pr ogramming other descriptors ☞ See “ Entering characters ” section, on page 53, 54.
59 Adv anced Operations and Setups E Grand total, special character Report title Memory Program Contents Initial character Y our s No. code 01 02 03 04 05 24 06 08 09 16 Fixed total report title T ran.
60 Advanced Operations and Setups E Machine f eature program General contr ol program Programming pr ocedure Program data (b y address code) Address code 02 (machine n umber) Description Choice Program code Initial value Reset consecutive number after daily reset report is issued.
61 Adv anced Operations and Setups E Address code 06 (calculation & operation contr ol) Address code 05 (print contr ol f or receipt) Description Choice Program code Initial value Print total line during finalization. Time system: 1 24 hour system, 2 12 hour system Buffered receipt print *1 Skip item lines on journal.
62 Advanced Operations and Setups E Address code 08 (print contr ol for fix ed total repor t) Address code 10 (print contr ol for taxable amount) Description Choice Program code Initial value Print taxable amount 1 on receipt/journal. Print taxable amount 2 on receipt/journal.
63 Adv anced Operations and Setups E Address code 15 (print contr ol for reports) Address code 14 (currency e xchange contr ol) Description Choice Program code Initial value Monetary mode of CECA1 and.
64 Advanced Operations and Setups E Address code 21 (message contr ol) Address code 25 (entry restriction) Address code 27 (c lerk contr ol) Description Choice Program code Initial value Restrict (to 0 or 5) on the last one digit for amount tender .
65 Adv anced Operations and Setups E Address code 29 (Eur o 2) Address code 28 (Eur o 1) Description Choice Program code Initial value Define Euro as the main currency .
66 Advanced Operations and Setups E Address code 30 (thermal printer contr ol) Address code 34 (bac klight control) Description Choice Program code Initial value Backlight Always “ 000 ” : D 4 ;;;.
67 Adv anced Operations and Setups E.
68 Advanced Operations and Setups E K ey function pr ogram Depar tment key/PLU pr ogram (Batch feature pr ogramming) Programming pr ocedure Department key PLU Program data 6 3 s 6 + 6 :: 6 a 6 s PGM Mode switch T o a new (not sequential) PLU Program data Dif ferent program to the next PLU (Rec No.
69 Adv anced Operations and Setups E Depar tment key/PLU pr ogram (Individual feature programming) Programming pr ocedure Depar tment ke y PLU 6 3 s 6 : : 66 s 6 * 6 :: 66 s PGM Mode switch T o another key Program data Appropriate key Same program Address code ~ *: In case of shifting department, press <DEPT SHIFT> key first.
70 Advanced Operations and Setups E Address code 15 (high amount limit) Description Choice Pr ogram code High amount limit for entering unit price manually .
71 Adv anced Operations and Setups E T ransaction key pr ogram Pr ogramming procedure Pr ogram data <CASH>, <CHARGE>, <CHECK> 6 3 s 6 :: 66 s PGM Mode switch T o another transaction .
72 Advanced Operations and Setups E Description Choice Program code Print when key is pressed. Always “ 00000 ” : D 6 ;;;; ; D 5 D 4 D 3 D 2 D 1 No = 0 Y es = 4 <SUBT OT AL> <REDUCTION (MINUS)>, <COUPON> <PREMIUM (%+)>, <DISCOUNT (%-)> Description Choice Program code T axable status: See page 70.
73 Adv anced Operations and Setups E <CURRENCY EXCHANGE> Description Choice Program code Define amount symbol. (0, 1 ~ 2) ( “ 0 ” means local currency symbol.
74 Advanced Operations and Setups E Clerk other pr ogramming Programming procedure (individual) Program data Address code 67 (Clerk contr ol) 6 3 s 6 :: 07 s 6 :: s 6 :: a 6 s PGM Mode switch T o a new (not sequential) clerk Record No.
75 Adv anced Operations and Setups E.
76 Advanced Operations and Setups E Printing read/reset repor ts • Dail y sales read repor t ( “ X ” mode) Y ou can print read reports at any time during the business day without affecting the data stored in the cash register's memory .
77 Adv anced Operations and Setups E T o print daily read reports Y ou can select the appropriate report shown in the display . OPERA TION DISPLA Y 1. T urn to X mode. X REG OFF RF PGM Z X2/Z2 PGM Mode switc h 2. Select report you want to get by the <RC> key .
78 Advanced Operations and Setups E T o print daily reset repor ts Y ou can select the appropriate report shown in the display . OPERA TION DISPLA Y 1. T urn to Z mode. X REG OFF RF PGM Z X2/Z2 PGM Mode switc h 2. Select report you want to get by the <RC> key .
79 Adv anced Operations and Setups E Read / reset repor t sample Daily report DC •1.22 REF •2.42 ROUND •0.00 CANCEL No 2 •12.97 ------------------------ TA1 •2,369.69 TX1 •128.86 TA2 •2,172.96 TX2 •217.33 ------------------------ GT •00000000125478.
80 Advanced Operations and Setups E X MONTHLY 0000020 1 ...... GROSS 1236.76 •12,202.57 NET No 214 •12,202.57 31 ...... GROSS 2132 •14,187.57 NET No 205 •13,398.76 ------------------------ TL GROSS 9746.63 •161,022.49 •16.52 NET No 2351 •161,022.
81 Adv anced Operations and Setups E X GROUP 0000016 GROUP01 203.25 33.87% •1,108.54 GROUP02 183 40.58% •1,327.80 GROUP03 12 0.40% •13.25 GROUP99 13 0.54% •17.80 ------------------------ TL 862 •3,272.00 — Read symbol/report title — Report code — Group No.
82 Advanced Operations and Setups E • P eriodic sales read repor t ( “ X2 ” mode) Y ou can print read reports at any time during the business day without af fecting the data stored in the cash register's memory . • P eriodic sales reset repor t ( “ Z2 ” mode) Y ou should print reset reports at the end of the business day .
83 Adv anced Operations and Setups E *1 Zero totalled departments/functions (the amount and item numbers are both zero) are not printed. *2 These items can be skipped by programming. ------------------------ ZZ1 TRANS 0001 0001112 CASH No 362 •1,638.
84 Advanced Operations and Setups E T o print key descriptor , name, messa g e pr ogram (e xcept PLU) OPERA TION REPORT 1. T urn to PGM mode. 2. Enter <2> and press <ST> key . 3. Press <ST> key . Reading the cash register's pr ogram T o print unit price/rate program (e xcept PLU) OPERA TION REPORT 1.
85 Adv anced Operations and Setups E T o print the machine program (e xcept PLU) OPERA TION REPORT 1. T urn to PGM mode. 2. Enter <3> and press <ST> key .
86 Advanced Operations and Setups E T o print the PLU unit price OPERA TION REPORT 1. T urn to PGM mode. 2. Enter <6> and press <ST> key . 3. Enter <104> and press <ST> key . 4. Enter <start rec-#> and <CA> key . 5.
87 Adv anced Operations and Setups E.
88 E This section describes what to do when you have problems with operation. When an err or occurs Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below . Press C and check the appropriate section of this manual for the operation you want to perform.
89 E T r oubleshooting T roubleshooting When the cash drawer does not open! In case of power failure or the machine is in malfunction, the cash drawer does not open automatically . Even in these cases, you can open the cash drawer by pulling drawer release lever (see below).
90 E T roubleshooting Clearing a mac hine loc k up If you make a mistake in operation, the cash register may lock up to avoid damage to programs and preset data. Should it happens, you can use the following procedure to clear the lock up without losing any data.
91 E In case of po wer failure If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored. The details of any ongoing transaction as well as all sales data in memory are protected by the memory backup batteries.
92 E User Maintenance and Options Step 2 Press j to feed about 20 cm of paper . Step 3 Cut the journal paper at the point where nothing is printed. Step 4 Remove the journal take- up reel from its holder . Step 5 Remove the paper guide from the take-up reel.
93 E Options P-5880T r oll paper WT -89 wetproof co ver The optional wetproof cover protects the keyboard from moisture damage. Consult your CASIO dealer for details. User Maintenance and Options Step 1 Set the mode switch to the REG position and remove the printer cover .
94 E Specifications Contents No. of Amount No. of items Count No. of Periodic Category T otalizers (10 digits) (4 digits) (4 digits) customers T otalizer (4 digits) Department 200 ✔ *1 ✔ *3 ✔ PL.
95 E Index Specifications/Inde x A alphabet key 53, 54 Australian GST 17 B backlight 66 bottom message 26 C cancel 25, 44 CAPS key 53 cash 24, 71 cash in drawer 45 change 29 character enter key 53, 54.
96 E Index M machine feature program 60 machine number 26, 60 magnetic plate 20 main display 20, 22 memory protection 10 message 57 message control 64 mixed tender 38 mode switch 20, 21 monthly report.
97 E Index Index Z Z mode 20, 76 zero skip 63 zero unit price 68, 70.
CASIO COMPUTER CO ., L TD. 6-2, Hon-machi 1-chome Shibuya-ku, T okyo 151-8543, Japan MO0712-A Printed in Indonesia Printed on recycled paper . SE-S2000*E.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Casio SE-S2000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Casio SE-S2000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Casio SE-S2000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Casio SE-S2000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Casio SE-S2000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Casio SE-S2000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Casio SE-S2000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Casio SE-S2000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
