Manuale d’uso / di manutenzione del prodotto P-215 del fabbricante Canon
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SER VICE MANU AL with P ar ts Ca talog ima geFORMULA P-215 COPYRIGHT © 201 1 CANON INC. CANON imageFORMULA P-215 Rev . 0 PRINTED IN U.S.A. September 15, 201 1 Rev .
COPYRIGHT © CANON ELECTRONICS INC. 2011 Use of this manual should be strictly supervised to avoid disclosure of confidentia l information..
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION PREF ACE Quality Assurance Cente r Canon Electronics Inc. This Service Manual describes ne cessary basic information for field servi ce and maintenance for maintaining t he product quality and functions of this machine.
CONTENTS COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENERAL DESCRIPTION I. PRODUCT OU TLINE .............................. 1-1 1. Featur es .............................................. 1-1 2. Main S pecif ications .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESHOOTING I. ERROR DI SPLA Y ................................... 5-1 1. Main Body........................................... 5-1 2. Comput ers ........................
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CHAPTER 1 GENERAL DESCRIPTION COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. PRODUCT OUTL INE ............................... 1-1 II. NAME OF P AR TS .................................... 1-7 III. USER OPERA TION ...............
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-1 CHAPTER 1 GENER AL DESCRIPTION I. PRODUCT OUTLINE 1. Features 1) Succeeding model for the P-150. 2) Succession of P-150's features. USB Bus Power Drive: One or two USB cable connection can drive.
1-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION 2. Main Specifications No. Item Specifications Appearance / Inst allation 1 T ype Desktop type sheet-fed scanner 2 Dimensions T ray closed: 285 (W) x 95 (D) x 40 (H) mm * Details are described later .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-3 CHAPTER 1 GENER AL DESCRIPTION No. Item Specifications Document reading/outputting 12 Sensor type/elements 1 line-CMOS contact i.
1-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION No. Item Specifications Document feed 22 Document feed path S traight path with slope, No eject tray * Feed path for card scanning: Switch back p ath is pro- vide.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-5 CHAPTER 1 GENER AL DESCRIPTION External dimensions (mm) 285 113 174 40 95 257 Figure 1-101.
1-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION 3. Precautions This section describes items that require particular care, for example, regarding human safety.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-7 CHAPTER 1 GENER AL DESCRIPTION II. NAME OF P ARTS 1. Name of Part s Front Figure 1-201 { 1 Document Feed T ray { 2 Feed T ray Release Lever { 3 Document Guides { 4 Feeder Cover Release Lever { 5 Feeder Cover (It is also called the upper unit in this document.
1-8 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION III. USER OPERA TION For details, refer to the “User Manual” of this machine. For installation and maintenanc e, refer to “CHAPTER 4 I NST ALLA TION & MAINTENANCE”.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-9 CHAPTER 1 GENER AL DESCRIPTION 2) Fan the pages and place the documents. Figure 1-303 3) Insert the card straight into the card slot with the card facing upward. When the end of the card touches the card slot, the roller turns automatically and only the end of the card is set.
1-10 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION 3. Scanning Procedure For details, r efer to the “User Manual”. A basic operational procedure in Cap- tureOnT ouch Lite (Windows) is sown below .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 1-1 1 CHAPTER 1 GENER AL DESCRIPTION 6) Scanning of the document start s. When scanning of the whole document is com- pleted, the output settings screen ap- pears. Figure 1-309 7) Refer to the User Manual for further de- tails.
1-12 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 1 GENER AL DESCRIPTION 4) If a card jam occurs, try pulling the card out toward you, or open the feeder cover to remove the card. Figure 1-313 5) Close the feeder cover .
CHAPTER 2 FUNCTIONS & OPERA TION COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. OUTLINE .................................................. 2-1 II. READING SYSTEM ................................. 2-7 III. FEED SYSTEM ......
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-1 CHAPTER 2 FUNCTION & OPE RA T ION I. OUTLINE 1. Main Configuration Figure 2-101 shows the main configu- ration of this machine.
2-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 2. Feed Path 1) Document feed The sectional view of the feed path for feeding documents is shown below .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-3 CHAPTER 2 FUNCTION & OPE RA T ION 2) Card feed The sectional view of the feed path for feeding cards is shown below .
2-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 3. Motor Drive This machine has a feed motor . When a card is fed, the motor turns reversely first and inserts the card into the machine, and then turns normally to eject it.
COPYRIGHT © CANON ELECTRONICS INC. 2008 CANON DR-3010C FIRST EDITION 2-5 CHAPTER 2 FUNCTION & OPE RA T ION 4. Electrical Circuit s An overview of the electrical circuits block diagram of this machine is shown below .
2-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 5. T iming Chart 1) Document feed The timing chart for document reading when you pick up 2 sheets of document and perform Scan Ahead without tempo- rarily suspending the machine is shown below .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-7 CHAPTER 2 FUNCTION & OPE RA T ION II. READING SYSTEM 1. Reading Unit The sectional view of the reading unit s is shown below . The upper and lower reading units have the same configuration but the different shapes for the r eading cover each.
2-8 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 2. Shading This section explains the reading mechanism of the white reference sheet for determination of the shading correction value. The sectional view of the reading unit is shown below .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-9 CHAPTER 2 FUNCTION & OPE RA T ION III. FEED SYSTEM 1. Document Feed The sectional view of the document feed system is shown below .
2-10 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 1) Feed path The feed path of this machine is a st raight path that tilt s from the pickup tray to the registration roller and is horizont al to the front roller including the reading section.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-1 1 CHAPTER 2 FUNCTION & OPE RA T ION 2. Card Feed The sectional view of the card feed system is shown below .
2-12 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION 3. Feed Error Paper Jam Detection Paper jams are detected by the regis- tration sensor . The types of the document jams are described as follows.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-13 CHAPTER 2 FUNCTION & OPE RA T ION IV . CONTROL SYSTEM 1. Control PCB The overall system of this machine is controlled by the control PCB. The block diagram and the function list of major I Cs are shown below .
2-14 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION Function list of major ICs IC No. Name Function IC14 ASIC (Controller) Controls scanning system. IC1 1/12 AFE (Analog processor) Performs analog gain, offset adjustment, and A/D conversion.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-15 CHAPTER 2 FUNCTION & OPE RA T ION 2. Image Processing Control A block diagram of the image process- ing is shown below .
2-16 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION Analog signals proportionate to the density of each picture element are output to the analog processor on the control PCB from the CIS unit.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-17 CHAPTER 2 FUNCTION & OPE RA T ION V . POWER SUPPL Y 1. Power Supply USB bus power is used to supply power to this machine. This is a method of sup- plying power from the computer through a USB cable.
2-18 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION An AC adapter is provided as an o ptio n. If the power supply USB cable cannot be connected to the computer , the equivalent DC power can be supplied to by connecting the cable to the AC inlet and this machine.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 2-19 CHAPTER 2 FUNCTION & OPE RA T ION VI. LA YOUT OF ELECTRICAL COMPONENTS 1. Layout of Electrical Component s SW1 PS900 SW902 .
2-20 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 2 FUNCTION & OPE RA T ION VII. P ARTS LA YOUT ON EACH PCB 1. Control PCB Capacitor side Connector side J901 J4 J2 S.
CHAPTER 3 DISASSEMBL Y & REASSEMBL Y COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. EXTERNAL P ARTS .................................. 3-1 II. UPPER UNIT............................................ 3-5 III. BASE UNIT ......
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-1 CHAPTER 3 DISASSEMBL Y & A SSEMBL Y I. EXTERNAL P ARTS 1. Bottom Cover 1) Remove 3 screws { 1 (self-tapping, FH M2.5x6) and remove the bottom cover { 2 . Note: When the bottom cover is removed, the light guide for cards is also removed.
3-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y Notes on assembling A figure of the gears’ assembling is shown below . Figure 3-103 After assembling the pickup tray unit, place the cable (FPC, FFC) in the right cover and install it.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-3 CHAPTER 3 DISASSEMBL Y & A SSEMBL Y Notes on assembling A figure of the gears’ assembling is shown below . Figure 3-106 The mark { 1 on the bottom of the cover is on the eject side.
3-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y 5. Rear Cover 1) Remo ve the pickup tray unit. (Page 3-3) 2) Insert the tool with thin and flat tip into 4 holes { 1 and down it to remove the fitting part s in order , and then remove the rear cover { 2 .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-5 CHAPTER 3 DISASSEMBL Y & A SSEMBL Y II. UPPER UNIT 1. Upper Unit [whole] 1) Remo ve the right cover . (Page 3-1) 2) Remo ve the pickup tray unit. (Page 3-3) 3) Remove the FPC { 1 connected with the control PCB.
3-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y 2. T op Cover 1) Remo ve the upper unit [whole]. (Page 3-5) 2) Remove 2 screws { 1 (self-tapping, FH M2.5x6). Push out the end of the shaft { 2 of the front roller (follower) and remove it.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-7 CHAPTER 3 DISASSEMBL Y & A SSEMBL Y 4. Reading Unit [upper] Note: The reading unit [upper] and [lower] are different wit h its shape of the reading cover . 1) Remo ve the top cover .
3-8 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y Notes on assembling Clean any dust in the reading unit. If there is dirty including fingerprint, clean them with a clean dry cloth. Push all the fitting part s in until they fit completely .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-9 CHAPTER 3 DISASSEMBL Y & RE A SSEMBL Y III. BASE UNIT 1. Control PCB 1) Remo ve the rear cover . (Page 3-4) 2) Remo ve the upper unit. (Page 3-5) 3) Remove the 2 cables { 2 connected with the control PCB { 1 .
3-10 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y 2. Front Roller (drive) 1) Remo ve the left cover .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-1 1 CHAPTER 3 DISASSEMBL Y & RE A SSEMBL Y 4) Remove the light guide { 1 . Then remove the registration roller { 2 . Figure 3-306 Notes on assembling Push the fitting p arts of the shaf t support sufficiently , and they mu st not be lifted.
3-12 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 3 DISASSEMBL Y & ASSEMBL Y 5. Reading unit [lower] 1) Remo ve the bottom cover . (Page 3-1) 2) Remo ve the FFC { 1 . While holding the reading unit on the rear side, remove 4 pairs of the fitting p arts { 2 , and then re- move the reading unit.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 3-13 CHAPTER 3 DISASSEMBL Y & RE A SSEMBL Y Notes on assembling Clean any dust in the reading unit. If there is dirty including fingerprint, clean them with a clean dry cloth.
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CHAPTER 4 INST ALLA TION & MAINTENANCE COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. INST ALLA TI ON ........................................ 4-1 II. P ARTS TO BE REPLACED ..................... 4-4 III. MAINTENANC E ......
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 4-1 CHAPTER 4 INST ALLA TION & MAINTEN ANCE I. INST ALLA TION This machine is installed by the user . The user should be advised to inst all the scanner by reading the Setup Guide of User Manual thoroughly .
4-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 4 INST ALLA TION & MAINTEN ANCE 3. Inst alling the Software Install the f ollowing software from the supplied setup disk that is required in order to use the scanner .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 4-3 CHAPTER 4 INST ALLA TION & MAINTEN ANCE 5. Auxiliary Power Supply This machine can scan using a USB cable, but if an auxiliary power supply is used for USB 2.0, the machine can scan at higher speed.
4-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 4 INST ALLA TION & MAINTEN ANCE II. P ARTS T O BE REPLACED 1. Periodically Replaced Part s This machine does not have any peri- odically replaced part s. 2. Consumable Part s 1) Parts replaced by users No.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 4-5 CHAPTER 4 INST ALLA TION & MAINTEN ANCE III. MAINTENANCE 1. User Maintenance Refer to the “User Manua l” for the de- tai l s. 1) List [ : Cleaning, : Replace] Maintenance Cycle No.
4-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 4 INST ALLA TION & MAINTEN ANCE 2. Consumable Part s This section describes replacement messages and how to reset the counter . However , t he operating system should be Windows.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 4-7 CHAPTER 4 INST ALLA TION & MAINTEN ANCE b. Auto S tart switch "OFF" 1) Click the [S tart] button on the computer , and click [All Programs], [Canon P-215], [Utilities].
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CHAPTER 5 TROUBLESHOOTING COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. ERROR DISPL A Y .................................... 5-1 II. SERVICE MODE ...................................... 5-2 III. LIST OF F AILURES ..............
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-1 CHAPTER 5 TROUBLESH OOTING I. ERROR DISPLA Y 1. Main Body Although this machine does not have an error display unit, errors are indicated by the start button. If the machine state is normal, the st art button lights up when the power is turned ON.
5-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING II. SER VICE MODE 1. Outline T o execute the service mode, inst all the software (service tool) for the service mode, which is stored in the supplied setup disc in the computer for servicing.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-3 CHAPTER 5 TROUBLESH OOTING 2. How to Inst all Procedure to inst all service tool: Never install it in the user's computer . 1) T urn ON the computer for servicing to start OS (Windows).
5-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 6) Password dialogue box appears, and enter six characters as “market” and select [OK]. Figure 5-203 Note: If "OK" is selected before completing scanner recognition, the "Config" screen below appears.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-5 CHAPTER 5 TROUBLESH OOTING How to finish 1) Select [Close] on the service screen. 2) Close the pickup tray and remove the USB cable. However , if "Firm Load" is performed, remove and reinstall the USB cable at the end to reset the power properly .
5-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 4) T o cause neither jams nor skews. Example: Blacken the leading edge of a A4 size or L TR size paper with a black pen. Use the sheet after the ink has drie d.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-7 CHAPTER 5 TROUBLESH OOTING 4) The adjustment proceeds automatically while the progress screens are displayed. Figure 5-210 5) The sheet is fed. After the adjustment is complete, the progress screen disappears and the screen returns to the service screen.
5-8 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 2) Open the document guides fully extended, then load a shading sheet you prep ared to fit the width between the document guides. Note: Do not set extra sheet s.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-9 CHAPTER 5 TROUBLESH OOTING Note: If the following error screen appears, select "OK" and terminate the service mode. Then start the service tool, ver- ify the adjustment sheet and the op- eration procedure and execute the adjustment again.
5-10 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 3) The adjustment start s automatically and ends instant aneously . Note: A progress screen is displayed, but it cannot often be confir med because it is displayed inst antaneously .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-1 1 CHAPTER 5 TROUBLESH OOTING 2) Open the document guides fully extended, then load a prepared registration adjust- ment sheet as the first sheet and a pre- pared shading sheet as the second.
5-12 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 6) Af ter the adjustment is complete, the completion screen is displayed. Click [OK]. Figure 5-222 8. Dcon Check This mode checks operations of e ach hardware inside of the machine.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-13 CHAPTER 5 TROUBLESH OOTING a. Sensors and switches The operation states of sensor s and switches are shown below . The figure below shows that the " Tray switch" is ON and the "Auto S tart switch" is OFF .
5-14 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING b. Motor Checks the operation of the feed motor . Select a resolution, a reading mode and direction, then select [S tart] to make the motor turn at the speed that meet s the con- dition.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-15 CHAPTER 5 TROUBLESH OOTING 10. Firm Load Firmware and “CaptureOnT ouch Lite” are changed in this mode. For details, refer to service information provided when firm- ware is changed.
5-16 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 1 1. About This mode displays a detailed version of the service tool. On the service screen, select [About] to display the version screen. Press [OK] to close the version screen.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-17 CHAPTER 5 TROUBLESH OOTING b. Change These values are changed when the control PCB is replaced. Af ter the replacing the control PCB, input the same values as before the replacement.
5-18 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING III. LIST OF F AILURES The lists below give the major failures conditions and their ca uses. Refer to the next section for details of the causes and the measures to be t aken.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-19 CHAPTER 5 TROUBLESH OOTING IV . OPERA TION TROUBLESHOOTING When an operation problem occurs, check the error message displayed on the display connected to a computer . Also perform an operation check on the sensors and motor using the service mode.
5-20 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 3. Scanning Does Not S tart Cause/Faulty Location Ste p Check Item Result Action Auto S tart switch setting 1 Is the Auto S tart switch set- ting correct? NO Set it correctly .
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-21 CHAPTER 5 TROUBLESH OOTING 4. Scanner Does Not Feed Properly Note: If temporary sto p occurs frequ ently , perform step s 1 to 8 in this sect ion and refer to "5. Scan- ning S peed is Slow".
5-22 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 5. Scanning S peed is Slow The scanning speed dif fers according to scann ing conditions. If high resolution, colo r set- tings, or special functions are set, the speed decreases.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-23 CHAPTER 5 TROUBLESH OOTING V . IMAGE TROUBLESHOOTING *Image Sample Document Normal (B&W) All black All white All streaked T.
5-24 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING Note: The level of reproducing the image depends on types of document s and setup conditions. Changing setup conditions sometimes works. Confirm whether it is only one side or both sides that image trouble occurs.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-25 CHAPTER 5 TROUBLESH OOTING 3. S treaks in Image S treaks in the feeding direction may appear in the image due to dirt on the reading glass. Dirt on the separation p ad or rollers may also be transferred to the document.
5-26 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING 5. W rong Image Size The scanned image size is dif ferent from the document size, images have margins, or outer areas of images disappear . Note: Set the paper size to "auto detectio n" when scanning groups of dif ferent size documents.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION 5-27 CHAPTER 5 TROUBLESH OOTING 7. Moire in Image The moire effect occur when photos from magazines, catalogs, etc. are scanned at a low resolution. Cause/Faulty Location Step Check Item Result Action NO Set it.
5-28 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION CHAPTER 5 TROUBLESH OOTING VI. AFTER REPLACING P ARTS Some of the part s used i n this machine require adjustments and settings af ter being replaced. The object p arts are shown below .
APPENDIX COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION I. ELECTRICAL BLOC K DIAGRAM ........... A-1 II. LIST OF SPECIAL EQUIP MENT .
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COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION A-1 APPENDIX I. ELECTRICAL BLOCK DIAGRAM Control PCB CIS unit (lower) Upper sensor PCB Feed motor (with encoder) J2 CN1B 12 11 10 8 .
A-2 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION APPENDIX II. LIST OF SPECIAL EQUIPMENT The list of special tools needed for ser- vice works of this machine is the following. However , th ese are the same as used for other machines.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION A-3 APPENDIX III. P ARTS CA T ALOG 1. External Cover 1 13 12 11 10 9 2 50 7 5 4 6 8 3 Figure 100.
A-4 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION APPENDIX FIGURE & KEY NO. P ART NUMBER RANK Q'TY DESCRIPTION REMARKS 100-1 MG1-4678-000 1 PICKUP TRA Y UNIT , P-215 P-2.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION A-5 APPENDIX 2. Upper Unit 1 3 7 5 4 8 6 50 2 10 10 9 9 12 11 Figure 200.
A-6 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION APPENDIX FIGURE & KEY NO. P ART NUMBER RANK Q'TY DESCRIPTION REMARKS 200-1 MG1-4691-000 1 SEP ARA TION P AD UNIT 2 MG1-.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION A-7 APPENDIX 3. Base Unit 1 7 10 8 9 3 2 11 12 50 5 6 4 51 14 15 13 Figure 300.
A-8 COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION APPENDIX FIGURE & KEY NO. P ART NUMBER RANK Q'TY DESCRIPTION REMARKS 300-1 MG1-4686-000 1 FRAME UNI T , LOWER 2 MG1-469.
COPYRIGHT © CANON ELECTRONICS INC. 201 1 CANON P-215 FIRST EDITION A-9 APPENDIX 4. Numerical Index P ART NUMBER FIGURE & KEY NO. Q'TY P ART NUMBER FIGURE & KEY NO.
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Prepared by Quality Assurance Center Canon Electronics Inc. 3-5-10 Shibakoen, Minato-ku T okyo 1 05-001 1, Jap an FIRST EDITION: SEPT . 201 1 (63999).
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Canon P-215 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Canon P-215 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Canon P-215 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Canon P-215 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Canon P-215, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Canon P-215.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Canon P-215. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Canon P-215 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.