Manuale d’uso / di manutenzione del prodotto ELAN 7N 33V del fabbricante Canon
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English E INSTRUCTIONS.
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3 Thank y ou for pur c hasing a Canon product. The EOS ELAN 7NE (D A TE) / ELAN 7N / 30V (D A TE) / 33V is a high- performance, AF single-lens refle x camera with Ey e Control ∗ and se ven AF points. It is suited for a wide v ariety of subjects and situations with fully automatic and user-controlled shooting modes.
4 Contents Introduction Handling Cautions .............................6 Quick Start Guide ..............................8 Nomenclature ..................................10 Conv entions Used in this Instructions ...16 1 Before Y ou Start .............
5 Focusing Off-Center Subjects..........50 When Autof ocus F ails (Manual F ocusing) ..........................51 8 Manual F ocusing ...................51 Z Metering Modes ..........................52 4 User-Contr olled Shooting .........53 S Program AE .
6 Handling Cautions Camera Care and Storage • The camera is a precision instrument. Do not drop it or subject it to physical shoc k. • The camera is not waterproof and should not be used in wet conditions or underwater . If the camera gets w et, take it to y our nearest Canon dealer as soon as possible .
LCD Displays LCD displays oper ate more slowly at low temper atures, and ma y appear dark at high temperatures. The display will return to normal at room temperature. Batteries • Before installing the batteries, wipe the battery contacts to remov e any fingerpr ints and smudges.
8 Quick Start Guide 1 Install the batteries. Refer to the battery orientation diagram on the battery chamber cover , and inser t two CR123A lithium batteries as shown. (p.18) 2 Attach a lens. Align the red dots on the lens and camera and turn the lens as shown b y the arrow until it snaps in place.
9 3 On the lens, set the focus mode s witch to <AF>. (p .20) 4 T urn the Mode Dial to < Y > (Full A uto). K eep pressing the Mode Dial’ s lock button while turning the dial.
10 Nomenclature • Reference page n umbers are in parentheses. • The camera controls are indicated as icons in brac kets < >..
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12 Nomenclature LCD P anel < 8 > Manual f ocus AF point mark < 5 > Film mark Exposure lev el indicator Exposure compensation amount AEB lev el Flash exposure compensation amount Red-ey e r.
13 Viewfinder Inf ormation AF points (Superimposed display for 7 AF points) < j > AE lock / ***FE lock AEB in progress < M > Flash-ready ***Improper FE lock warning Shutter speed ( D ∼ K.
14 Nomenclature.
15 AF Mode Dial ONE SHO T AF (p .39) AI FOCUS AF (p .40) AI SER V O AF (p .39) Eye Control OFF (p .49) Eye Control ON (p .48) Calibration (p .43) Self-timer / Remote control mode (p .
16 Con ventions Used in this Instructions • The < l > icon indicates the Main Dial. • All the operations described in this booklet assume that the Mode Dial is not set to < 2 >. Bef ore proceeding with any operation, turn the Mode Dial to a picture-taking mode by pressing the loc k button and turning the dial.
1 Bef ore Y ou Start Attaching the Strap P ass the end of the strap through the camera’ s strap mount from the bottom. Then pass it through the strap’ s buckle as sho wn in the illustration. Pull the strap to make sure it does not slip out of the buck le.
18 Installing the Batteries The camera uses two lithium CR123A (or DL123A) batteries. 1 Open the battery compar tment cover . • Slide the release lev er as shown by the arrow and open the cov er. 2 Install the batteries. • Make sure the battery contacts ( + and – ) are properly oriented as shown.
19 Checking the Battery Le vel Check the battery lev el after replacing the batteries and before using the camera. • The battery life shown abov e is based on Canon’s testing conditions with new batteries. • Figures in parentheses apply when the Eye Control s witch is < 1 >.
20 Mounting and Detaching a Lens 1 Remove the caps. • Remov e the rear lens cap and the camera body cap . 2 Mount the lens. • Align the red dots on the lens and camera and turn the lens as shown by the arro w until it snaps in place. 3 On the lens, set the focus mode switch to <AF>.
21 How the Shutter Button W orks.
22 5 Loading and Unloading Film Loading Film When you load the film, it adv ances automatically to the first frame . With DX-coded film, the camera automatically sets the film’ s ISO speed. 2 Open the back co ver . • Slide down the bac k cov er release lev er and open the back.
23 If the film is not loaded properly , the < 5 > icon will blink on the LCD panel and the shutter will not work. Reload the film properly . • The shutter curtains have been manuf actured with very high precision. Ne ver touch them with your fingers.
24 5 Loading and Unloading Film.
25 Dioptric Adjustment If the dioptric adjustment knob still cannot make the viewfinder look clear , use a Dioptric Adjustment Lens Ed (10 types sold separately). By adjusting the diopter , eyeglass wearers will not need their e yeglasses to see a sharp viewfinder image.
26 Holding the Camera • Firmly grasp the camera grip with your right hand, and press your both elbows lightly against y our body . • Hold the lens at the bottom with your left hand. • Press the camera against your f ace and look through the viewfinder .
2 Full y A utomatic Shooting T urn the Mode Dial to < Y >, < U >, < I >, < O >, < P >, or < A >. • The picture-taking procedure is the same as with the “< Y > Full Auto mode” on page 28.
28 Y Full A uto Mode All you do is point the camera and press the shutter b utton. Everything is automatic so it is easy to photograph an y subject. With seven AF points to focus the subject, y ou just point and shoot. 1 T urn the Mode Dial to < Y >.
29 Under low-light conditions, the b uilt-in flash fires a br ief burst of flashes when you press the shutter b utton halfwa y . This is to illuminate the subject to enable easier autof ocusing. • The AF-assist beam does not function in the < I > < P > modes.
30 Programmed Ima ge Control Modes This mode blurs the bac kground to mak e the human subject stand out. • Holding down the shutter b utton ex ecutes continuous shooting. • For better bac kground b lur , use a telephoto lens and fill the frame with the subject or hav e the subject stand closer to the camera.
31 • A b linking shutter speed indicates that the shutter speed is too slow to prev ent a blurred picture caused b y camera shak e. Hold the camera steady and press the shutter button smoothly , or use a tripod. (The shutter speed indicator still blinks when y ou use a tripod, but camera shake will not be a problem.
32 F Using Red-ey e Reduction (with the built-in flash) When flash is used in a low-light en vironment, the subject’ s eyes ma y come out red in the photograph. “Red eye” happens when the light from the flash reflects off the retina of the ey es.
33 Do not stand in front of the camera when you press the shutter b utton to start the self-timer . Doing so prevents the camera from f ocusing the subject. • T o cancel the self-timer after it starts, set the film advance mode le ver to < J > (single-frame shooting) or < H >.
34 Using the Eyepiece Co ver Attach the ey epiece cover . • The ey epiece cov er is attached to the strap . • Slide the ey epiece cov er down into the ey epiece groov e to attach it. When using the self-timer or optional wireless remote control, you should use the ey epiece cov er (p .
Month, day, year (Dec. 24, 2004) Day, month, year (24 Dec. 2004) Year, month, day (2004 Dec. 24) Day, hour, minute (24th 16:45) Hyphens (Blank) •< W > is display ed above the month. • When a picture is taken, the bar < 9 > will blink to indicate that the date or time has been imprinted.
36 Imprinting the Date or Time (DA TE Model only) Setting the Date and Time Replacing the Date Battery 1 Select the date or time display . • Press the < q > button. 1 Remove the battery chamber co ver . • Open the camera back and loosen the screw as sho wn in the illustration.
3 AF Modes and Metering Modes • The ★ symbol indicates that the respective feature can be used only in Creative Zone modes ( S , R , E , W , Q ). 37 The viewfinder has se ven AF points. Y ou can select the AF point closest to the subject to make it easier and faster to compose the picture.
38 Selecting the AF Mode ★ The AF mode is the autofocusing method. The camera has three AF modes: 1. One Shot AF for still subjects , 2. AI Ser vo AF f or moving subjects, and 3. AI Focus AF that s witches automatically from One-Shot AF to AI Ser v o AF if the subject star ts to mov e.
39 While you press the shutter button halfwa y , the camera focuses contin uously • This AF mode suits moving subjects when the focusing distance k eeps changing. s With predictive AF ∗ , the camer a can also focus tr ack a subject which steadily approaches or retreats from the camera.
40 Selecting the AF Mode ★ • When f ocus is achieved, the f ocus confir mation light < n > in the viewfinder will not light and the beeper will not sound. • If the f ocus confir mation light < n > in the viewfinder blinks , it means focus has not been achiev ed.
41 If you use an e xternal, EOS-dedicated Speedlite and focus cannot be achiev ed with the AF-assist beam, select the center AF point. 3 Selecting an AF P oint ★ The AF point is used for f ocusing. The AF point can be selected automatically by the camera or man ually by y ou.
42 3 Selecting an AF P oint ★ Display the desired AF point in red. • See the diagram on the left on ho w the AF point selection changes with the < 3 > button. • When you press the < 3 > b utton to switch from automatic AF point selection to manual AF point selection, the selection will star t with the center AF point.
43 With Eye Control, the camera detects which AF point y our ey e is looking at. That AF point is then selected and used to focus the subject. e Eye Contr ol Calibration ( m Model only).
44 e Eye Contr ol Calibration ( m Model only) Let go of the shutter button. 4 5 Repeat steps 4 and 5 . s The AF point will blink in the f ollowing sequence: 2 → 3 → 4 . 6 Check the vie wfinder display . s When the calibration is completed, the CAL No .
45 9 While looking at the blinking AF point, press the shutter button. • Follo w steps 4 to 6 . s The AF point will blink in the f ollowing sequence: 5 → 6 → 7 → 8 . 10 Check the vie wfinder display . s When the calibration is completed, the CAL No .
46 e Eye Contr ol Calibration ( m Model only) Eye Contr ol Calibration and Operation Tips • Hold the camera as you alw a ys do while looking through the viewfinder . • Look through the viewfinder so y ou can see all four corners of the viewfinder .
47 Deleting Eye Contr ol Calibration Settings If you w ant to sav e new calibr ation settings under a CAL No . that already has calibration settings, f ollow the procedure below to first delete the previous calibr ation settings. Y ou can then do the calibration procedure and sav e the new calibr ation settings under that CAL No .
48 g Using Eye Contr ol ( m Model only) With Eye Control, y ou just look at the AF point where you w ant to focus . • Eye Control can be used in all shooting modes e xcept < Y > (Full Auto).
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50 Focusing Off-Center Subjects After achieving f ocus, you can loc k the focus on a subject and recompose the shot. This is called “focus lock. ” Focus loc k wor ks when the AF mode is set to One Shot AF . 1 Set the camera to a Creative Zone mode.
51 When A utof ocus Fails (Man ual Focusing) Autof ocus can fail to achie ve f ocus (the focus confirmation light < n > blinks) with certain subjects such as the following: Difficult Subjects for A utofocusing • Low-contrast subjects . Example: Blue sky , flat surface with a solid color .
52 Z Metering Modes ★ The camera has three metering modes: Evaluative , par tial, and center- weighted av eraging metering. The Basic Zone uses e valuative metering. In the Creative Zone, an y of the three modes can be selected. P ar tial metering and FE lock can be linked to the activ e AF point.
4 User -Controlled Shooting 53 With Creative Zone modes , you can set the desired shutter speed or aper ture value to obtain the exposure y ou want. Y ou take control of the camera. C r e a t i v e Z o n e • The ★ symbol indicates that the respective feature can be used only in Creative Zone modes ( S , R , E , W , Q ).
54 S Program AE Like the < Y > (Full A uto) mode, this is a general-purpose mode to make picture-taking easy . It sets the shutter speed and aper ture value automatically to suit the subject’ s brightness. ∗ < S > stands for Prog ram. ∗ “ AE ” stands for auto e xposure.
55 4 T ake the picture. • Compose the shot and press the shutter button fully . • If the “ K ” shutter speed and maximum aperture display b link, it means the subject is too dark. Use flash. • If the “ D ” shutter speed and minimum aperture display b link, it means the subject is too bright.
56 R Shutter-Priority AE In this mode, y ou set the shutter speed and the camera sets the aper ture value automatically to suit the subject brightness. A f ast shutter speed can freeze the motion of a f ast-moving subject and a slo w shutter speed can blur the subject to giv e the impression of motion.
57 • If the maximum aperture value blinks , it indicates underexposure . T urn the < l > dial to set a slower shutter speed until the blinking stops. • If the minimum aperture value blinks , it indicates ov erexposure . T urn the < l > dial to set a faster shutter speed until the blinking stops.
58 E Aperture-Priority AE In this mode, y ou set the desired aper ture value and the camera sets the shutter speed automatically to suit the subject brightness. The larger or brighter the aper ture (lower f/number) the more b lurred the background will become .
59 • If the slow est shutter speed blinks , it indicates underexposure . In such a case, turn the < l > dial to set a larger aper ture value (smaller f/n umber) until the shutter speed display stops b linking. • If the f astest shutter speed blinks , it indicates ov erexposure .
60 W Manual Exposure In this mode, y ou set both the shutter speed and aper ture as desired. T o determine the exposure, ref er to the exposure le vel indicator in the viewfinder or use a handheld exposure meter . This method is called manual e xposure.
61 5 Determine the exposure. • Look at the exposure le vel indicator and set the shutter speed and aper ture value as desired. 6 T ake the picture. If the exposure le vel mark < z > blinks at the < o > or < s > lev el, it indicates that the difference betw een the standard exposure e xceeds +/–2 stops.
62 Q Depth-of-field AE Depth-of-field AE with a Manually-Selected AF P oint The depth-of-field AE mode is for obtaining wide depth of field betw een a near and far subject. It is eff ective f or group shots and landscapes. The optimum point of f ocus, aperture, and shutter speed are set automatically to obtain the desired depth of field.
63 4 Focus the nearest subject. • Aim the selected AF point on the nearest subject, then press the shutter button. ( 0 ) s The focus confirmation light < n > will light, and “ s ” will be display ed. • In steps 4 and 5 , pressing the shutter button completely will not tak e the picture.
64 Q Depth-of-field AE Depth-of-field AE with Eye Contr ol ( m Model only) With Eye Control, y ou can easily set the desired depth of field without having to recompose so much. 1 T urn the Mode Dial to < Q >. 2 Set the Eye Contr ol switch to < g >.
• If the aperture display blinks , it means that the desired depth of field cannot be obtained. Mov e further away from the subject or use the wide-angle end if you are using a zoom lens. Then try it again. • If the “ K ” shutter speed and maximum aperture display b link, it means the subject is too dark.
66 Q Depth-of-field AE • If y ou are using a zoom lens, do not z oom before the picture is tak en. • If a slow shutter speed is set, use a tripod to pre vent camer a shake. • The < Q > mode cannot be used if the lens f ocus mode switch is set < MF >.
67 Exposure Compensation ★ Exposure compensation is used to alter the camera’ s standard exposure setting. Y ou can make the picture look lighter (increased exposure) or darker (decreased e xposure). The exposure compensation amount can be set up to +/–2 stops in half-stop increments.
68 L A uto Exposure Brac keting (AEB) ★ With AEB, the camera automatically changes the e xposure within a set range (up to +/-2 stops in 1/2-stop increments) f or three successive frames. 1 Move the < 7 > arr ow to the < L > icon. • Look at the LCD panel and press the < 0 > button.
• During AEB shooting, the < 7 > arrow will appear ne xt to the < L > icon and the AEB lev el < x > will be display ed. In the viewfinder , the < j > icon will blink. • In the < H > film adv ance mode, the camera stops shooting automatically after taking the three AEB shots.
70 j AE Lock ★ AE lock enab les you to loc k the e xposure at a different spot from the point of focus . After locking the e xposure, y ou can recompose the shot while maintaining the desired exposure le vel. This feature is useful f or backlit and spotlighted subjects .
71 Bulb Exposures ★ When bulb is set, the shutter is open while y ou keep pressing the shutter button fully . Bulb exposures are useful when long e xposures are required for night scenes , firew orks, astronomical photograph y , etc. 1 T urn the Mode Dial to < W >.
72 4 Multiple Exposures ★ The film is not advanced after each shot, so y ou can e xpose multiple shots on the same frame. Shoot up to nine shots on a single frame . 1 Move the < 7 > arr ow to the < 4 > icon. • Look at the LCD panel and press the < 0 > button.
73 H Selecting the Film Adv ance Mode ★ The film advance mode can be set to Single < J > or Contin uous < H >. If the film is not DX-coded or if you w ant to set a different film speed, load the film in the camera and set the film speed manually as f ollows .
74 9 Silencing the Beeper The beeper can be silenced in all of the picture-taking modes. 1 Move the < 7 > arr ow to the < 9 > icon. • Look at the LCD panel and press the < 0 > button. ( 1 ) 2 Set the setting to “ W ”. • T urn the < l > dial.
75 Mirror Loc kup ★ Mirror lockup is enab led with C.Fn-05-1. This prev ents mirror-caused vibrations which ma y blur the image during close-ups or when a telephoto lens is used. T o set this Custom Function, see “Setting a Custom Function” on page 84.
76 K Wireless Remote Control Using the Remote Switch With Remote Controller RC-1 (sold separately), wireless operation is possible up to 5 m/16.4 ft a wa y from the front of the camera. 1 T urn the film advance mode lever to < p >. s The < K > icon appears on the LCD panel.
5 Flash Photograph y 77 With the built-in flash or EOS- dedicated Speedlite, y ou can easily take flash pictures in the same wa y as normal AE shooting. In the Basic Zone modes (except < I > < P >), the built-in flash is fully automatic. In Creative Zone modes, it can be used at any time .
78 Using the Built-in Flash In low-light or bac klit conditions, the b uilt-in flash will pop up and fire automatically (e xcept in < I > < P > modes). In a Basic Zone Mode In a Creative Zone Mode S : Use this mode for automatic flash photograph y .
79 • Use the b uilt-in flash at least 1 meter (3.3 ft) awa y from the subject. Closer distances may result in the flash partially obstructed by the lens barrel. • When using the b uilt-in flash, detach any hood attached to the lens. A lens hood will par tially obstruct the flash cover age.
80 Using the Built-in Flash a Flash Exposure Compensation ★ Flash exposure compensation can be set in the same w a y as with exposure compensation. It can be set up to +/–2 stops in 1/2-stop increments. 1 Move the < 7 > arr ow to the < a > icon on the LCD panel.
81 Using an EOS-dedicated Speedlite The camera is compatible with the EX/EZ/E/EG/ML/TL-series EOS- dedicated Speedlites. For details on operating the Speedlite, ref er to the Speedlite’ s instruction booklet.
82 • C .Fn-07-3 can disable the EOS-dedicated Speedlite from firing a flash. (p.86) • C .Fn-06-1 can set second-curtain flash synchronization for an EOS- dedicated Speedlite. (p.86) • With C .Fn-09-1, the flash sync speed will be fixed at 1/125 sec.
6 Custom Functions (C.Fn) 83 Custom Functions enable y ou to customize v arious camera features to suit your picture-taking preferences . In the previous te xt, the < V > symbol was used to point out relev ant Custom Functions. In this chapter , all the Custom Functions are described in detail.
84 G Setting a Custom Function 1 T urn the Mode Dial to < G > . s The < V > icon and Custom Function No . are display ed on the LCD panel. 2 Select the Custom Function No. • T urn the < l > dial to select the Custom Function No . 3 Set the Custom Function setting.
85 Custom Function Settings C.Fn-01 Film rewind speed Increase the film rewind speed. 0 : Normal (silent) rewind 1 : High-speed rewind C.Fn-02 Film leader position after film rewind Prev ent the film leader from being rewound in the film car tridge after film rewind.
86 Custom Function Settings C.Fn-05 Mirror loc kup 0 : Disabled (Normal operation) 1 : Enabled Effectiv e for close-up and telephoto shots to pre vent camera shak e caused by the mirror’ s reflex action.
87 C.Fn-08 Partial metering linkage with AF point/FE lock P ar tial metering and FE lock can be linked to the selected AF point. Effectiv e for composing the shot. 0 : Disabled (Partial metering/FE lock linked to center AF point) 1 : Enabled C.Fn-09 Flash sync speed in A v mode 0 : Auto 1 : 1/125 sec.
88 C.Fn-12 Switch to center AF point with the < 3 > button 0 : Disabled 1 : Enabled Press the < 3 > button to immediately s witch to the center AF point. Convenient if y ou often use the center AF point. C.Fn-13 Lens AF stop button function 0 : AF stop 1 : AF star t AF operates only while the AF stop button is pressed.
89 Reference Basic Photography T erms AE Abbre viation for auto e xposure. It is an automatic meter ing and e xposure system that sets the optimum e xposure (shutter speed and/or aper ture value) based on the reading b y the built-in e xposure meter. Exposure Exposure occurs when the film is exposed to light.
Basic Photography T erms 90 Depth of field This is the range where acceptable f ocus can be achiev ed in front of and behind the point of focus . The smaller the aper ture value (the higher the f/number), the deeper the depth of field. And the larger the aper ture value (the lo wer the f/number), the shallo wer the depth of field.
91 Feature A vailability T able Mode Dial mode AF Eye Control ∗ Auto Manual Metering Mode Film Advance Built-in Flash Functions AE Lock Custom Functions Exposure Compensation Midroll Rewind One-Shot AF-Assist beam Center-weighted avg.
Film Advance Mode One-Shot AF AI Servo AF J (Single frame) H (Continuous) AI Focus AF 92 AE Lock Eff ects AF Mode and Film Adv ance Mode Combination ∗ If you use Eye Control AF and press the < j > b utton before y ou press the shutter button halfwa y , AE lock will be applied to the center AF point.
93 Program Line The program line belo w applies when the camera is used in the < S > Program AE mode with an EF 28-105mm f/3.5-4.5 lens . Aperture value Shutter speed : At 28mm f ocal length : A.
94 T roub leshooting Guide If there is a problem, first ref er to this T roubleshooting Guide. Nothing is displayed on the LCD panel. The batteries are exhausted. / The batteries have been installed incorrectly . s Replace the batteries with new ones.
95 Major Specifications • T ype T ype ....................................35 mm AF/AE SLR camera with built-in flash Recording media ................35 mm film Image size ..........................24 x 36 mm Compatible lenses..............Canon EF lenses (except EF-S lenses) Lens mount .
96 Major Specifications • Exposure control Exposure metering modes ...TTL full aper ture metering with 35-zone SPC • Evaluativ e metering (linkable to any AF point) • P ar tial metering (approx. 10% of viewfinder at center) • Center-weighted av erage metering Metering range .
97 • External Speedlite ..........E-TTL II/A-TTL/TTL autoflash with EOS-dedicated Speedlites • Film transport Film loading ........................A utomatic advance to frame 1. Film advance modes ..........Single-frame / continuous shooting / Self-timer/Remote control Continuous shooting speeds .
98 Index A AE .....................................................89 AE Lock.......................................70, 92 AEB ...................................................68 AF Mode ...........................................38 AF Mode Dial ...
99 Manual Selection...............................42 Metering Modes ................................52 MF ...............................................20, 51 Midroll Rewind...................................24 Mirror Lockup .........................
PRINTED IN T AIW AN © CANON INC. 2003 CT1-1265-000 This Instruction booklet is current as of December 2003. For inf ormation on using the camera with system accessories introduced after this date, contact your nearest Canon Service Center. CANON INC.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Canon ELAN 7N 33V è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Canon ELAN 7N 33V - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Canon ELAN 7N 33V imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Canon ELAN 7N 33V ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Canon ELAN 7N 33V, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Canon ELAN 7N 33V.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Canon ELAN 7N 33V. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Canon ELAN 7N 33V insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.