Manuale d’uso / di manutenzione del prodotto 400 del fabbricante BT
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P ayphone Contour 400 User guide 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 1.
2 Calls and cash pages 4 – 17 find out: • how to make calls • about the different types of calls you can make • about pre-funding • about more call functions • how to check your cash calls making a call using the handset . . . . . . . . . .
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Pre-funded accounts pages 30 – 31 T echnical page 33 F eatures pages 18 – 27 find out how to get the most from your payphone If you’d like to change the way any of these features work, you can contact us using the details on page 34, or follow the instructions in this section.
F eatures pages 18 – 27 Calls and cash pages 4 – 17 Troubleshooting pages 28 – 29 4 Making calls and managing your cash Making a call using the handset 1 Lift the handset and insert your money 2 Dial the number When you’ve dialled, the payphone will check that there’s enough money to start the call.
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 5 Making a call using a headset 1 Plug your headset into the headset lead and press the blue HEADSET button The light will come on.
6 Calling a memory number 1 Lift the handset, press the green L OUDSPEAKER button or plug in your headset and press the blue HEADSET button to start your call 2 Press the Memory button you want and wait for the call to be answered Any more coins you put in while the payphone is dialling will be ejected.
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 7 Making another call 1 Don’t hang up at the end of the first call As long as you have the minimum fee left, you can make another call.
The BIG RED BUTTON C allers can press the big red button to call for local assistance in an emergency. Y ou will need to programme the local assistance number (see page 22). 1 Press the big red button and wait for an answer The LOUDSPEAKER and HEADSET lights will come on.
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 9 Checking the cost of your call 1 Start the call and press H H 2 Dial the phone number you want The display will switch between the number you dial and the charge for your call.
Switching pre-funding on With a pre-funded account, callers don’t need to use coins for calls to the four numbers they call most often. They just need to enter their own PIN and press a memory button. The cost of the call will be charged to their account.
10 Enter the first phone number that the account holder wants and press H H 11 Press Memory 1 to scroll through and choose the charge band the payphone should use when the account holder calls this nu.
T o add money to an account The account holder can also add money during a call to top up their account. 1 Lift the handset, unlock the top cover, enter your owner PIN and relock the top cover 2 Dial .
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 13 Making a pre-funded call 1 Lift the handset, press L OUDSPEAKER ON/OFF or plug in your headset and press HEAD.
14 F eatures pages 18 – 27 Calls and cash pages 4 – 17 Troubleshooting pages 28 – 29 Using a text phone C alls made using a text phone will be charged at the normal payphone rate.
Redialling the last number you called 1 Don’t hang up when you hear the engaged tone 2 Press the orange NEXT CALL button 3 Press REDIAL & DELETE The payphone will redial the last number for you. T ransferring a call from an extension Y ou can transfer a call from an extension phone to the payphone.
16 F eatures pages 18 – 27 Calls and cash pages 4 – 17 Troubleshooting pages 28 – 29 Using the owner mode People who know the PIN can make calls without using coins. Usually this is only the owner of the payphone. T o switch this feature on, contact the Helpdesk.
Calls and cash pages 4 – 17 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 Checking your takings 1 Lift the handset and unlock the cover 2 Press S 66 H The display shows how much money the payphone has taken since it was last reset. If you’re going to empty the cash tray, reset the payphone to £0.
18 Troubleshooting pages 28 – 29 F eatures Your Payphone Contour 400’s many features let you choose just how you want it to work. Depending on your contract with BT, you can change the way the features work. We can do this for you if you contact the Helpdesk.
19 Feature page Use the PIN change feature if you think 20 someone else knows your PIN or you want one that’s easier to remember Use Call barring to stop calls to certain numbers 20 Stop the last pe.
20 Choose the feature to programme Start End Programme … … and watch the display Call back Y ou can stop the payphone from accepting calls from the last number that was dialled.
21 Minimum fee Y ou can change the minimum fee for a call – useful if most calls from your payphone are short. S 64 H Press Memory 3 to increase the fee in 10p steps, or press Memory 4 to decrease the fee in 10p steps The highest setting is £1.
22 Memory buttons and the big red button Y ou can programme up to four numbers which can be dialled by just pressing the memory buttons. Y ou can also programme the big red button for local assistance. When you choose this button, the display will say HELP .
23 Choose the feature to programme Start End Programme … … and watch the display New call types When you dial a phone number, the payphone looks at the number and decides what rate to charge for that call. Y ou can alter the call type for numbers so that you charge a different rate or you can even set a fixed fee.
24 Choose the feature to programme Start End Programme … … and watch the display New coins Y ou can programme your payphone to recognise new tokens and coins. The payphone will be better at recognising the new token or coin if you use eight different ones to programme it.
25 Choose the feature to programme Start End Programme … … and watch the display Call privacy If you have other phones connected to the same line as your payphone, the payphone could be used to listen in to your extensions. Y ou can stop people using your payphone to listen in to calls made on your extension by switching the privacy feature on.
26 Choose the feature to programme Start End Programme … … and watch the display Time The time and day are used to work out what rate to charge for calls. S 84 H Press Memory 3 to move time forward, or press Memory 4 to move time back H TIME 1 4:26 Day The time and day are used to work out what rate to charge for calls.
27 Choose the feature to programme Start End Programme … … and watch the display Switchboards Y our payphone can be connected to a switchboard but some features may be lost.
28 T roubleshooting Problem Solutions No dialling tone • Check that the payphone is plugged into the phone socket • Check that the payphone is plugged into an electrical 3 pin socket that is switc.
29 Problem Solutions Display says PIN • Check that the programming lock is locked and the key has been removed No ring • Check that incoming calls are not barred – see page 20 • Check that you.
ACCT01 1) 3) 2) 4) Use this table to keep a note of the pre-funding accounts you set up, and give the account holder a copy of the next page with their details.
31 F eatures pages 18 – 27 Troubleshooting pages 28 – 29 Calls and cash pages 4 – 17 Account User’s name PIN (optional) Stored phone numbers (1 – 4) ACCT12 1) 3) 2) 4) ACCT13 1) 3) 2) 4) ACCT14 1) 3) 2) 4) ACCT15 1) 3) 2) 4) ACCT16 1) 3) 2) 4) ACCT17 1) 3) 2) 4).
32 Press S S Press H H Enter your PIN End your call in the normal way Press the memory button you want Using your pre-funded account Photocopy this page and give a copy to each pre-funded account holder .
33 T echnical Protecting against vandalism and theft Your Payphone Contour 400 is designed for use in constantly supervised and sheltered sites. It is not recommended for locations where there is any risk of vandalism or theft.
34 Key number Serial number Phone number Location Y our payphone details Important information Make a note of your B T Contour 400 Payphone serial number which is printed on the bottom of your phone Y our cash box key number If you need any help, please visit our website at www.
35 2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 35.
Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il BT 400 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del BT 400 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso BT 400 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul BT 400 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il BT 400, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del BT 400.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il BT 400. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo BT 400 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
