Manuale d’uso / di manutenzione del prodotto ServSwitch Panther del fabbricante Black Box
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ServSw itch Panther JUNE 2004 KV1108A KV1116A Order toll-f ree in the U.S.: Call 877-877-BBOX (o utside U.S. call 724-746-55 00 ) FREE technical support, 24 hours a d ay, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail address: Blac k Box Corpor ati on , 1000 Park Drive, Lawre nce, PA 15055-1018 Web site: www.
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SERVSWITCH TM FA MILY 1 Welcome to the ServSw itch TM Family! Tha nk y ou fo r purchasing a B LACK BOX ® ServSwitch Panther! W e app recia te your business, and we think you’ ll appr eciate the many w ay s that your new ServSw itch Panther will save you mon ey, time, and effort.
FCC INFORMATION 2 2 FEDERAL COM MUNICATIONS COMMI SSION AND CANADIAN DEPARTMENT OF CO MMUNICATIONS RADIO FREQUENC Y INTERFERENCE STAT EMENTS This equipm ent generates , uses , and can radi ate radio f.
NOM STATEMENT 3 Normas Of iciales Mexicanas (N OM) Electrical Saf ety Stat ement INSTRUCCIONES DE SEGURIDAD 1. T odas l as in strucc iones de seg urida d y op erac ión debe rán se r le ídas a ntes de que e l aparato eléctrico sea operado. 2. L as i nstrucc iones de s eguri dad y operació n deberá n ser guard adas para ref erenc ia f utura.
SERVSWITCH PANTHER 4 4 12. P recaución debe ser tomada de tal manera que la tierra fisica y la polarización del equ ipo no sea eliminada. 13. L os ca bles d e la f uente de poder deben se r guiados .
COMPLIANCE STATEMENTS 5 EUROPEAN UNION DECLARATION OF CONFORMI TY This equipment has been tested and found to comply with the l imits f or a Class A computin g device in accor dance wi th the spe cification s in the Eu ropean st andard EN55022 . These lim its are desi gned to prov ide reason able protection ag ainst harm ful interfere nce.
SERVSWITCH PANTHER 6 6 Contents Chapter ...................................... ....................................................................... ..... page 1. Introduct ion .................... ....................................... ...........
CONTENTS 7 4.8 Chang ing the OSD h otkey ......................................... ............................ ......19 4.9 Autos kip ........... .......................................... ............................................ .....19 4.10 Serial port .
SERVSWITCH PANTHER 8 8 1. Introducti on Access and control m ultiple mu lti-platform com puters from on e Keyboard Video Mouse (K VM) conso le wi th the ServSwitch Panther sy ste m. The ServSwitch Panther comes in 8 and 16 port m odels. Con nect up t o 8 computers to th e 8 port m odel, and up to 16 to t he 16 port m odel.
2. Complete package 9 2. Complete package The ServSwitch Panther sy stem comes w ith: • Serv Sw itch Panth er 8 Port (KV 1108A) or 16 port (KV111 6A) • Flash Upgrade cable (KV11UP) • USA and European pow er cords • Rack mou nt k it for th e Serv Sw itch Panth er (KV11RM) 2.
SERVSWITCH PANTHER 10 10 3. Installation 3.1 The ServSwitch Panther syste m configuratio n Figure 1 illustrates the basic configuration of the ServSw itch Panther sy stem. Computer 1 ServSwit ch Panther Computer 16 SAM SAM POWE R 100-250 VAC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUTER Figure 1 Th e ServSwitch Panther sy stem con figuration 3.
3. Installation 11 The figure below illustrates the rear panel of the Serv Switch Panther 16 port unit. The 8 port model is the same but with only 8 Computer ports. POWER 100-250 VAC 50/60 Hz 12345678 10 11 12 13 14 15 16 9 COMPUTER Figure 3 Serv Switch Panther 16 port rear panel 3.
SERVSWITCH PANTHER 12 12 3.5 The SAMs The SAM s draw th eir pow er from t he com puter’ s key board port (SA M PS/2) or from the USB port (SAM USB). 3.5.1 Connecti ng a PS/2 S AM Figure 5 illustrates the SAM. To connect the PS/2 SA M: 1. Conn ect the Screen con nector to the com puter’s Video card .
3. Installation 13 To USB Por t To Video C ard CAT5 cable to ServSwitch Panther Computer port SAM Figure 6 U S B SA M 3.6 Connecting the CAT5 cables 1. Conn ect one c onnector to the SA Ms RJ45 port. 2. Co nnect the other co nnector to one of the ServSwitch Panther’s Computer por ts.
SERVSWITCH PANTHER 14 14 3.10 Avoiding general rack mounting prob lems 3.10.1 Elevated operating am bient tem perature The operating am bient tem perature of th e rack env ironm ent m ay be greater than the room am bient when install ing into a closed or multi-u nit rack assem bly.
3. Installation 15 3.12 Cascading ServSwit ch Panthe rs To cascade 2 or m ore ServSw itch Panthers f ollow the connecti ons as ill ustrated i n the figure belo w .
SERVSWITCH PANTHER 16 16 4. Operat ing the system Switch betw een the con nected com puters by either • The front panel Select buttons • Keyboar d hotkeys • The OSD (On Screen Display ) The OSD is also the place to adjust various s e ttings as explained below .
4. Operating the system 17 4.3 Navigating t he OSD To navigate up and d own use the Up and Down arrow keys. To jump from one co lumn to the next ( when rele vant) use the Ta b key. To exit the OSD or retur n to a pr evious w indo w withi n the OSD press Esc .
SERVSWITCH PANTHER 18 18 Figure 11 Th e General Settin gs window From thi s w indow you can do the foll owi ng: 4.7 Security The OSD com es w ith an a dvanced pass word security sy stem that con tains 3 differen t security levels. Ea ch secur ity level h as different acces s rights to the sy stem .
4. Operating the system 19 4.7.4 Activati ng pass word protect ion By def aul t OSD acces s is n ot passw ord protected. On ly the A dmini strator can passw ord-protect the OSD or disabl e passw ord protection . To do so: 1. In the General settings w indow navigate to the Security line.
SERVSWITCH PANTHER 20 20 4.10 Serial port The Serial port is used for u pgrading the firm ware. Serial port On m eans th e upgrade program can be used. To change the Se rial port setting : 1. Navigate to the Serial port line. 2. T oggle betwee n the options using the Space bar.
4. Operating the system 21 4.14 The Ports sett ings In the Settings w indow nav igate to the Ports line and press Enter . T he Ports settings w indow appears s ee Figure 12. Figure 12 Ports S e ttings window 4.15 Editing t he computer name In this w indow yo u can edit th e compu ter nam es with up to 15 character s.
SERVSWITCH PANTHER 22 22 4.17 Adding/changing a ho tkey (H KEY) Cascad e the ServSwitch Panther by connecting ano ther ServSwitch Panther to a Computer port instead of a computer, and then connecting m ore SAMs to the second Switch. C onnect a third and fourth Sw itch in the sam e w ay.
4. Operating the system 23 To set th e above periods : 1. On th e desired l ine pres s Tab to jum p to t he desire d colum n. 2. Place th e curs or over one of the 3 digit s and t ype a new num ber. Ent er a leadin g zero w here necessary . For exam ple, type 040 f or 40 second s.
SERVSWITCH PANTHER 24 24 To give each u ser the desi red access level: 1. Navig ate to the desired comput er line an d User. 2. T oggle betwee n the options using the Space bar. 4.21 Securit y In the Settings w indow nav igate to the Security line and press Ent er .
4. Operating the system 25 Figure 16 The H ELP window Note All t he functions set out in the Help window are performed from the Main window . The Help window is merely a reminder of the hotkeys and their functions. 4.23 Scanning comput ers– F4 Where neces sary adjust the s can tim e in the Time Sett ings w indow , see above.
SERVSWITCH PANTHER 26 26 Note Pict ure quality is relative to dist ance. The further away a remote com puter is from the ServSwitch Panther, the lower the image quality, and the m ore tuning n eeded. So place the higher re solution com puters closer to the m anager unit.
5. Troublesh ooting 27 5. Trou bleshooting 5.1 Calling Black Box If you determine that your ServSw itch Panther is malf unctio ning , do not attempt to alter or r epair i t. It is not u ser-serv iceable. C o ntact Black Box T echnica l Support at 724-746 -5500.
SERVSWITCH PANTHER 28 28 6. Upg rading the firmware You can download the ServSw itch Panther Upd ate softw are and the latest ServSw itch Panthe r fi rmw are from our Web site : w ww .black box.com . With the Ser vSw itc h Panther Up date software pr ogram y ou can up grade the firmware for the: • OSD • Manag er • SAMs 6.
6. Upgrad ing the firmwar e 29 Keyb d Mouse 100T Video Seria l A Par all el PCI 33Mx3 2b PCI 33Mx3 2b PCI 33 Mx32b PCI 33Mx32b Serial B NetS erver tc 2100 SCSI ServSwitc h Panther SD P11 0 POWER 100-2.
SERVSWITCH PANTHER 30 30 The table belo w explains the f unctions of the buttons and boxes in the ServSwitc h Panthe r Sw itch Upda te win dow. Button or Box Function Selects a ll SAMs Unselect s sele.
6. Upgrad ing the firmwar e 31 6.6.1 The OSD v ersion num ber To verify the OSD ver sion number: 1. In the ServSwitch Panther box – see Figure 18 – check the OSD optio n. 2. Click . The ve rsion number app ears in the ServSwitch Panther b ox. The H/W Version button is grayed out, as th er e is no hardw are relevant to the OSD.
SERVSWITCH PANTHER 32 32 To up date the firm ware: 1. In the ServSw itch Panther Update w indow , check the appropri ate option in t he Serv Sw itch Panth er box or t he desired SA M. 2. From the File me nu, ch oose Open . The Open box appears . See Figu re 20.
6. Upgrad ing the firmwar e 33 6.7.2 Ele ctricity fai lure When the electricity fails w hile updating the ServSwitch Panth er firmw ar e, a Com mu nication Error mess age appears. Simply resume th e firmw are update by opening the folder that contains the firm w are update file and continue from there.
SERVSWITCH PANTHER 34 34 7. Technical specificat ions Operating Systems DOS, Windows (3X, 9X, 2000, NT4, ME, XP, 2003 Server) LINUX, UNI X, QNX, SGI, FreeBSD, B eOS, Open VMS, Novell 3.
7. Technic al specifications 35 SAMs PS/2 USB Connections VGA Keyboard/Mouse System HDD15 MiniDin6 RJ45 HDD15 USB RJ45 Power From com puter’s Keyboard port From U SB port Product weight 0.23lb / 1 07g Shipping weight 0.66lb / 3 00g Dimensions 3.58 x 1.
SERVSWITCH PANTHER 36 36 Black Box Technical Support COUNTRY W EB SIT E / E-MAIL PHO NE FAX United States www.b la ckb ox. co m 724-746-5500 7 24-746-0746 A u stria www.b la ck- box. at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.
© Copy rig ht 2004. Bl ack Box C orporation. A ll righ ts res erved. 1000 Park Drive L aw ren ce, PA 15055- 1018 724- 746-550 0 Fax 724-746- 0746.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Black Box ServSwitch Panther è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Black Box ServSwitch Panther - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Black Box ServSwitch Panther imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Black Box ServSwitch Panther ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Black Box ServSwitch Panther, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Black Box ServSwitch Panther.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Black Box ServSwitch Panther. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Black Box ServSwitch Panther insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
