Manuale d’uso / di manutenzione del prodotto SRP-F310/312 del fabbricante BIXOLON
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Service Manual SRP-F310/312 Front Exit Thermal Printer Rev . 1.00 http://www .bixolon.com.
Rev. 1.00 - 2 - SRP-F310/312 ■ Table of Contents 1. Precaution Segment .......................................................................................................... ......................... 4 1-1 Safety Pr ecautions ...................
Rev. 1.00 - 3 - SRP-F310/312 4. Hard ware ................................................................................................................................................... 33 4-1 Wiring Diagram .......................................
Rev. 1.00 - 4 - SRP-F310/312 1. Precaution Segment 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced. Restore an y missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all p rotective devices includi ng: nonmetallic control knobs and compartment covers.
Rev. 1.00 - 5 - SRP-F310/312 1-2 Servicing Precaution WARNING 1: First read the Safety Precaution section of this manual. If some unforesee n circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution.
Rev. 1.00 - 6 - SRP-F310/312 1-3 Precaution for Electrost atically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easil y damaged by static electricit y. Such components are called Electrostatically Sensitive Devic es (ESDs); exampl e s include integrated circu its and some field-effect transistors.
Rev. 1.00 - 7 - SRP-F310/312 2. Inst allation and Operation 2-1 Inst allation 2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation Figure 2-1 A C Adapter Installation 1. Make sure the printer is turned off with the side of the switch. 2. Plug the power cord into the SMPS on the printer .
Rev. 1.00 - 8 - SRP-F310/312 2-1-5 ETHERNET Cable Installation 2-1-6 Dongle(Usb A-Ty pe) Cable Installation Figure 2-5 ETHERNET Ca ble Installation 1. T urn the printer off.. 2. Plug the ETHERNET Cable into the connector on the printer . 2-1-7 Cover Open Installation Figure 2-6 Dongle Cable Inst allation 1.
Rev. 1.00 - 9 - SRP-F310/312 2-2 Operation 2-2-1 Setting the DIP s w itches The DIP switches are located on the bottom of the printer . The DIP switches are us ed to set the printer to perform various functions. Follow these when changin g DIP switches setting: 1.
Rev. 1.00 - 10 - SRP-F310/312 2-2-4 Hexadecimal Dumping This feature allows experience d users to see exactly what data is coming to the printer . This can be useful in finding software problem s.
Rev. 1.00 - 11 - SRP-F310/312 SRP-F310 V 01.00 ST D 0101 10 ================================ FPGA INFORMA TION BOARD VER.: 0x3 PROGRAM VER. : 0 x1 1 DIP SWITCH ST A TUS 12345678 O N : * OFF: ****** * .
Rev. 1.00 - 12 - SRP-F310/312 2-2-6 Setting the Memory S w itches This printer has Memory Switch set which is so ftwa re switches. Memory Switch set has MS W1, MSW2,MSW3, MSW4, MSW5, MSW6, MSW1 1, MSW12, Customize value.
Rev. 1.00 - 13 - SRP-F310/312 MSW2-3~MSW2 -8 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2 -3 Charac ter T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S tandard Europe) OFF OFF OFF OFF ON OFF Page 1 Katak.
Rev. 1.00 - 14 - SRP-F310/312 MSW4-3~MSW4-4 MSW 3-4 MSW 3-3 Single byte Font Selection Remark OFF OFF Font A 12x24 OFF ON Font B 9x17 ON OFF Font C 9x24 MSW4-5~MSW4-7 MSW 4-7 MSW 4-6 MSW 4-5 Double by.
Rev. 1.00 - 15 - SRP-F310/312 3. Product S pecifi cations 3-1 Appearance 3-1-1 Printer Dimensions (mm) Figure 3-1 Printer Dimension 3-1-2 AC Adapter Dimensions (mm) Figure 3-2 Adapter Dimension 150mm .
Rev. 1.00 - 16 - SRP-F310/312 3-1-3 Feature Locations-SRP-F310/31 2 1. cover-open 2. case-lower 3. function-led 4. feed-button 5. Push Button 6. Power Button 7. cover Dip Swi tch 8. SMPS 9. TPH 10. Paper Sensor Control 11. Auto-Cutter 12A. Parallel interface(IEEE-1284) 12B.
Rev. 1.00 - 17 - SRP-F310/312 3-2 General S pecifications Item Description Remark Product • SRP-F310/312: Default Communic ation • SRP-F310/312P: IEEE1284 Parallel Comm unication • SRP-F310/312S.
Rev. 1.00 - 18 - SRP-F310/312 3-3 Thermal Printer S pecifications 3-3-1 Printer Specification 1) 180dpi Item Description Remark Model • SRP-F310 (TPH: KRB-72-7TA0 2-BIX2,KYOCERA CORPORATION) Print Method • Thermal Line Printing Dot Density • 0.141 mm(7 Dots/mm) Printing Direction • Unidirection with friction feed Printing Width • 72.
Rev. 1.00 - 19 - SRP-F310/312 3-3-3 Paper Specification Item Description Remark Paper Type • Mono:TF50 KS-E(Nippon paper) • 2Color: PB-70(Mitsubishi) Paper Form • Paper Roll Paper Width • 80mm / 83mm Paper Roll Size • Max 105mm(3.26”) Spool Inside Dia.
Rev. 1.00 - 20 - SRP-F310/312 3-3-5 Printable Area a d c e Figure 3-4 Printable Area 1) 180dpi Item Description Remark a 80±0.5mm(3.15 ±0.0197) b 0.141 (0.
Rev. 1.00 - 21 - SRP-F310/312 Item Maximum Unit Conditions Print Cycle (S.L.T .) 0.46 ms/Line Supply Energy 0.20 mJ/Dot T=25 ℃ Supply V oltage 24 V V oltage among the connector terminals Substrate T emperature 70 ℃ T emperature detected by Thermistor Number of heating dot s at same time 256 Dots Logic Supply V oltage (V DD ) 3.
Rev. 1.00 - 22 - SRP-F310/312 3-4 SMPS Specifications 3-4-1 SMPS (Switching Mode Power Supply ) Specification Item Description Remark Input V oltage • Typical: 100V ~ 240V AC • Min: 90V AC • Max: 264V ac Input Current • Max: 1.
Rev. 1.00 - 23 - SRP-F310/312 3-5 Interface S pecifications 3-5-1 RS-232 C Serial Interface 3-5-1(a) Spe cification Item Description Remark Data T ransmission • Serial Synchronization • Asynchrono.
Rev. 1.00 - 24 - SRP-F310/312 3-5-1(c) Cable Connection Figure 3-7 RS-232C Cable Con nection 3-5-1(d) Signal Description Pin No. Signal name Direction Function 1 FG - Frame Ground 2 TxD Output T ransm.
Rev. 1.00 - 25 - SRP-F310/312 3-5-1(e) H/W Flow Control When DTR/DSR flow co ntrol is selec t, before transmitting a dat a, the Printer checks whether the host is BUSY or not. If the host is BUSY , t he Printer does not transmit a dat a to the host. If the host is not BUSY , the Printer transmits a dat a to the Host.
Rev. 1.00 - 26 - SRP-F310/312 3-5-2(c) Signal Specificati on (Compa tibility/Nibble/Byte mode) Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS trobe Ho stClk HostClk 2 Hos t / Printe.
Rev. 1.00 - 27 - SRP-F310/312 3-5-3 USB2.0 Interfa ce SRP-F310/312 support the USB (Unive rsal Serial Bus) Serial Communication. 3-5-3(a) Spe cification Item Description Remark T r ansfer T yp e • B.
Rev. 1.00 - 28 - SRP-F310/312 Figure 3-9 USB Cable 3-5-4(d) Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of meeting or .
Rev. 1.00 - 29 - SRP-F310/312 ※ Note: Mi nimum conductor co nstruction must be strande d tinned copper . T o minimize end user termination problems, USB uses a keyed connector protocol. The physical dif ference in the Series A and B connectors insures proper end us er connectivity .
Rev. 1.00 - 30 - SRP-F310/312 3-6 Cash Drawer S pecifications 3-6-1 Dra w er Cable Ferrite Core: 1 turn (OP-18E: 18.2 x 12.5 x 25.5) Figure 3-1 1 Drawer Cable 3-6-2 Cable Connection Pin No.
Rev. 1.00 - 31 - SRP-F310/312 3-7 ETHERNET Specifications 3-7-1 Ethernet 1) Ethernet specifications Network Interface: 10/100 Base-T All in one type (Auto detection) [Protocol] Layer Protocol Network .
Rev. 1.00 - 32 - SRP-F310/312 3-7-2 WLAN 1) WLAN specifications Support IEEE 802.1 1b/g Infrastructure, Ad-hoc mode. Frequency Band and Oper ating Channels] Item Description Frequency band 2.4000 – 2.497 GHz Modulation OFDM with BPSK, QPSK, 16QAM, 64QAM (1 1g) BPSK, QPSK, CCK (1 1b) Data rate : 54/48/36/24/18/12/1 1/9/6/5.
Rev. 1.00 - 33 - SRP-F310/312 4. Hardware 4-1 Wiring Diagram [Figure 4-1 Board Wiri ng Diagram].
Rev. 1.00 - 34 - SRP-F310/312 4-2 Block Diagram.
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Rev. 1.00 - 36 - SRP-F310/312.
Rev. 1.00 - 37 - SRP-F310/312.
Rev. 1.00 - 38 - SRP-F310/312 [Figure 4-2 Block Diagram].
Rev. 1.00 - 39 - SRP-F310/312 4-3 S pecial Circuit Descriptions 4-3-1 Power Circuit This system is operated un der 100V ac or 240V ac. The pow er circuit supplies the three dif ferential DC voltage sources.
Rev. 1.00 - 40 - SRP-F310/312 6) FPGA core V oltage: +1.5VDC S tep down voltage the inpu t +2.5VDC to +1.5 VDC by a regulation.U16(BH15PB1WHFV -TR) 7) CPU core V oltage: +1.2VDC S tep down voltage the input +24VDC to +1.2VD C by a switching regul ation.
Rev. 1.00 - 41 - SRP-F310/312 4-3-3 Buzzer and Cash Dra w er Circuits 1) Buzzer Driving Circuit The Buzzer is used to inform several kinds of stat e s which occur under system o perating and gives som.
Rev. 1.00 - 42 - SRP-F310/312 4-3-4 I/F PBA Detect Block Diagr am When the printer is ON, the printer ch ecks what kind of the I/F PBA is installed. After detection, the CPU specify the I/O port properly . The followi ng is the method of I/F PBA detection.
Rev. 1.00 - 43 - SRP-F310/312 4-3-6 Parallel Communication Block Diagram The printer support the bidirectional Parallel In terface with Centroni cs, Nibble, Byte Mode.
Rev. 1.00 - 44 - SRP-F310/312 4-3-9 Thermal Printer Head Circuit First, the CPU sends a Serial Clo ck and Serial Dat a 2 56bits(32Bytes) to the Shif t Register of the Thermal Printer . The Serial Dat a are stored to each Shift Regi ster in the Thermal Printer .
Rev. 1.00 - 45 - SRP-F310/312 5. Disassembly and Assembly 5-1 Case lower block 1. Remove the ① two screws. 2. Separate the ② COVER DOWN-FRONT 1. Remove the ① two screws.
Rev. 1.00 - 46 - SRP-F310/312 1. Separate the ① COV ER DIP-SWITCH form the SRP-F310/312 2. Remove the ② SMPS 1. Remove the ① two scr ews. 2. Separate the ② ASE LOWER.
Rev. 1.00 - 47 - SRP-F310/312 1. Separate the ① FPC from MAIN PCB 2. Separate the ② FIVE CONNECTOR from MAIN PCB 1. Remove the ① four s crews. 2. Separate the ② MAIN PCB from ④ BRACKET PCB. 3. Remove the ③ two scr ew . 4. Separate the ④ BRACKET PCB from SRP-F310/312.
Rev. 1.00 - 48 - SRP-F310/312 5-2 Case Upper block 1. Remove the ① sc rew 2. Separate the ② LOCK SPRING , ③ SPRING HINGE 3. Remove the ⑥ E-Ring.
Rev. 1.00 - 49 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② CASE UPPER from the ASSY HOUSING . 3. Separate the ③ COVER UP-FRONT f r o m ② CASE UPPER 4. Remove the ④ sc rew . 5. Separate the ⑤ COVER HINGE from the ASSY HOUSING .
Rev. 1.00 - 50 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② GUIDE TPH from the ASSY TPH 3. Remove the ⑥ sc rew . 4. Separate the ASSY FIXED CUTTER from the ASSY TPH 5. Remove the ③ two scr ews. 6. Separate the ④ CUTTER from the ⑤ GUIDE CUTTER 7.
Rev. 1.00 - 51 - SRP-F310/312 5-3 Frame block 1. Remove the ① two scr ews. 2. Separate the ASSY CUTTER from the FRAME MAIN 3. Remove the ③ four s crews. 4. Separate the ④ AUTO CUTTER from the ② BRACKET CUTTER 1. Separate the ① P ARTITION from the FRAME MAIN 2.
Rev. 1.00 - 52 - SRP-F310/312 1. Remove the ① four s crews. 2. Separate the ② BRACKET MAIN From the FRAME MAIN 3. Remove the ③ sc rew . 4. Separate the ④ COVER OPEN S/W From the FRAME MAIN 5. Remove the ⑤ sc rew . 6. Separate the ⑥ PCB FEED From the FRAME MAIN 7.
Rev. 1.00 - 53 - SRP-F310/312 6. Adjustment s and Maintenance 6-1 Adjustment 6-1-1 Remaining Roll Paper Adjustment This sensor is set to the step4 po sition at the fact ory.
Rev. 1.00 - 54 - SRP-F310/312 6-2 Maintenance Paper dust in the heating element s may lower the print quality . In this case, clean the print head as follow; Caution: ※ T urn off the printer power before cleani ng.
Rev. 1.00 - 55 - SRP-F310/312 7. T roubleshooting This chapter describe s the methods for troubleshooting in this Receipt Printer . 7-1 T roubleshooting flow chart If the source of a problem is not clea r , use the fl owchart below to find and repl ace a defective component.
Rev. 1.00 - 56 - SRP-F310/312 7-1-1 POWER LED does not light A Is AC adaptor & power cord connected properly? Connect AC adaptor & power cord properly. OK? END YES Does AC adaptor have proper output voltage rating? (approx. +24V) YES NO Replace AC adaptor.
Rev. 1.00 - 57 - SRP-F310/312 7-1-2 Paper and Error led blink.
Rev. 1.00 - 58 - SRP-F310/312 7-1-3 Paper and Error led lit C Turn power off, then on ce again OK? END Is paper roll not inserted? Replace or inse rt paper roll Is paper-end sensor, conti nuity norma .
Rev. 1.00 - 59 - SRP-F310/312 7-1-4 Paper led lit D Turn power off, then once again OK? END Is paper roll in paper near-end co ndition? Replace or insert paper roll Is paper near-end sensor continuity.
Rev. 1.00 - 60 - SRP-F310/312 7-1-5 Error led blink E Turn power off, then on ce again OK? END Is correct I/F PBA inserted? Replace I/F PBA YES NO YES NO OK? NO END YES Replace PCB-main ass ’ y END.
Rev. 1.00 - 61 - SRP-F310/312 7-1-6 Error led lit.
Rev. 1.00 - 62 - SRP-F310/312 7-1-7 Self test is not normal G Does not printer operate at all? Is output voltage of regulator on PCB-main within SPEC?(*1) Replace PCB-main ass ’ y Replace printer me.
Rev. 1.00 - 63 - SRP-F310/312 7-1-8 Data from host is not printe d normally H Send data from host to printer OK? END Are interface parameters set to identical values at host and printer? YES NO Does i.
Rev. 1.00 - 64 - SRP-F310/312 7-2 Power Problem If a problem that can be verified by visual examination has occurred, use the tables below to determine the cause and perform repairs.
Rev. 1.00 - 65 - SRP-F310/312 7-2-1 Printing Quality Problems Problem Probable Cause Level Checkpoint Action Foreign substance on the head surface A Check the foreign substance on the head surface Rem.
Rev. 1.00 - 66 - SRP-F310/312 7-2-2 Printer Mechanism Problems Problem Probable Cause Level Checkpoint Action Feeding motor failure B Check for s hort failure inside the motor Replace the motor Gear i.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il BIXOLON SRP-F310/312 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del BIXOLON SRP-F310/312 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso BIXOLON SRP-F310/312 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul BIXOLON SRP-F310/312 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il BIXOLON SRP-F310/312, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del BIXOLON SRP-F310/312.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il BIXOLON SRP-F310/312. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo BIXOLON SRP-F310/312 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.