Manuale d’uso / di manutenzione del prodotto 352plusA del fabbricante BIXOLON
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Service Manual SRP-350/352plusA&C Thermal Printer Rev . 2.01 http://www .samsungminiprinters.com.
Rev. 2.01 - 2 - SRP-350/352plusA&C ■ Table of Contents 1. Precaution Segment .......................................................................................................... .......................... 4 1-1 Safety Pr ecautions ........
Rev. 2.01 - 3 - SRP-350/352plusA&C 4. Hard ware .................................................................................................................................................... 32 4-1 Wiring Diagram ............................
Rev. 2.01 - 4 - SRP-350/352plusA&C 1. Precaution Segment 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced.
Rev. 2.01 - 5 - SRP-350/352plusA&C 1-2 Servicing Precaution WARNING 1: First read the Safety Precauti on section of this manual. If some unforeseen circumstance creates a conflict between the serv icing and safety precautions, alw ays follo w the safety precaution.
Rev. 2.01 - 6 - SRP-350/352plusA&C 1-3 Precaution for Electrost atically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easil y damaged by static electricit y. Such components are called Electrostatically Sensitive Devic es (ESDs); exampl e s include integrated circu its and some field-effect transistors.
Rev. 2.01 - 7 - SRP-350/352plusA&C 2. Inst allation and Operation 2-1 Inst allation 2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation Figure 2-1 AC Adapter Installation 1. Mack sure the printer is turned off with the side of the switch.
Rev. 2.01 - 8 - SRP-350/352plusA&C 2-1-5 Wall Mount Installation 1. Remove the three screw from the bottom of The Case lower . Separate the Case lower From the Main body . 2. Attach the Plate-S pring to the right side of Frame-body and tighten a scre w as illustrated .
Rev. 2.01 - 9 - SRP-350/352plusA&C 5. Be sure that the BRKT attached properly to match the direction of arro w as follow . and the BRKT Mount should be always fixe d vertically .
Rev. 2.01 - 10 - SRP-350/352plusA&C 2-2 Operation 2-2-1 Setting the DIP s w itches The DIP switches are located on the bottom of the printer . The DIP switches are us ed to set the printer to perform various functions. Follow these when changing DIP switches setting : 1.
Rev. 2.01 - 11 - SRP-350/352plusA&C 2-2-3 Setting the DIP s w itch (IEEE1284 Parallel, USB Interface ) • DIP Switch 1 SW Function ON OFF Default 1-1 Auto Line Feed Enable Disable OFF 1-2 ~ 1-8 R.
Rev. 2.01 - 12 - SRP-350/352plusA&C 2-2-4 Hexadecimal Dumping This feature allows experience d users to see exactly what data is coming to the printer .
Rev. 2.01 - 13 - SRP-350/352plusA&C SRP-350plu s VER.6.02 S TD 2007.04.17 ================================ DIP SWITCH SW1/SW2 ST A TUS DIP SW1 12345678 O N : *** OFF : ***** DIP SW1 12345678 O N :.
Rev. 2.01 - 14 - SRP-350/352plusA&C 2-2-6 Setting the Memory S w itches This printer has Memory Switch set which is so ftwa re switches. Memory Switch set has MS W1, MSW2,MSW8, MSW9,MSW10,MS W1 1,Customize value.
Rev. 2.01 - 15 - SRP-350/352plusA&C MSW8 Switch Function ON OFF 1~8 Reserved -- Fixed to OFF MSW9 Switch Function ON OFF 1~8 Reserved -- Fixed to OFF MSW10 (S pecial Function 1) Switch Function ON.
Rev. 2.01 - 16 - SRP-350/352plusA&C 3. Product S pecifi cations 3-1 Appearance 3-1-1 Printer Dimensions (mm) Figure 3-1 Printer Dimension 3-1-2 AC Adapter Dimensions (mm) Figure 3-2 Adapter Dimens.
Rev. 2.01 - 17 - SRP-350/352plusA&C 3-1-3 Feature Locations-SRP-350/352plusA/C TYP E 1. Cover-Open 2. Case -Upper 3. Case -Lower 4. Label-Control 5. Push Button 6. Cover-Cutter 7. Power Button 8. Bracket Di p Switch 9a. Parallel interface(IEEE-1284) 9b.
Rev. 2.01 - 18 - SRP-350/352plusA&C 3-2 General S pecifications Item Description Remark Product • SRP-350/352plusCOS : RS-232 Serial Communicatio n • SRP-350/352plusCOP : IEEE1284 Parallel Com.
Rev. 2.01 - 19 - SRP-350/352plusA&C 3-3 Thermal Printer S pecifications 3-3-1 Printer Specification 1) 180dpi Item Description Remark Model • SRP-350plusA/C(TPH : AG072-H7E817,AOI Electronoics) Print Method • Thermal Line Printing Dot Density • 0.
Rev. 2.01 - 20 - SRP-350/352plusA&C 3-3-3 Paper Specification Item Description Remark Paper Type • Mono :TF50KS-E(Nippon pape r) • 2Color : PB-70(Mitsubishi) Paper Form • Paper Roll Paper Width • 80mm(+0,-0.5) Paper Roll Size • Max 83mm(3.
Rev. 2.01 - 21 - SRP-350/352plusA&C 3-3-5 Printable Area a d c e Figure 3-4 Printable Area 1) 180dpi Item Description Remark a 80±0.5mm(3.15 ±0.0197) b 0.
Rev. 2.01 - 22 - SRP-350/352plusA&C Item Maximum Unit Conditions Print Cycle (S.L.T .) 0.71 ml/Line Supply Energy 0.44 mJ/Dot Ts u b = 2 5 ℃ Supply V oltage 26.4 V Vp < 28.0V (Vp : Peak of VH) Substrate T emperature 70 ℃ Thermister T emperature Number of heating dot s at same time 256 Dots Logic Supply V oltage (Vdd) 5.
Rev. 2.01 - 23 - SRP-350/352plusA&C 3-4 SMPS Specifications 3-4-1 SMPS (Switching Mode Power Supply ) Specification Item Description Remark Input V oltage • Typical : 100V ~ 240V AC • Min : 90V AC • Max : 264V ac Input Current • Max : 1.5A (When 120V), 0.
Rev. 2.01 - 24 - SRP-350/352plusA&C 3-5 Interface S pecifications 3-5-1 RS-232 C Serial Interface 3-5-1(a) Spe cification Item Description Remark Data T ransmission • Serial Synchronization • .
Rev. 2.01 - 25 - SRP-350/352plusA&C 3-5-1(c) Cable Connection Figure 3-7 RS-232C Cable Con nection 3-5-1(d) Signal Description Pin No. Signal Name Signal Direction Function BODY Frame GND - Frame Ground 2 TXD Output T ransmit Data 3 RXD Input Receive Data 6 DSR Input This signal indicates whether t he host co mputer can receive data.
Rev. 2.01 - 26 - SRP-350/352plusA&C 3-5-1(e) H/W Flow Control When DTR/DSR flow co ntrol is selec t, before transmitting a dat a, the Printer checks whether the host is BUSY or not. If the host is BUSY , t he Printer does not transmit a dat a to the host.
Rev. 2.01 - 27 - SRP-350/352plusA&C 3-5-2(c) Signal Specificati on (Compa tibility/Nibble/Byte mode) Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS trobe HostClk HostClk 2 Host .
Rev. 2.01 - 28 - SRP-350/352plusA&C 3-5-3 USB2.0 Interfa ce SRP-350plus support the USB (Unive rsal Serial Bus) Serial Communication. 3-5-3(a) Spe cification Item Description Remark T r ansfer T y.
Rev. 2.01 - 29 - SRP-350/352plusA&C Figure 3-9 USB Cable 3-5-4(d) Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of m.
Rev. 2.01 - 30 - SRP-350/352plusA&C ※ Note: Mini mum conductor construction must be stran ded tinned copper. To minimize end user termination problems, USB uses a keyed connector protocol. The p h ysical difference in the Series A and B connectors insure s proper end user connectiv ity.
Rev. 2.01 - 31 - SRP-350/352plusA&C 3-6 Cash Drawer S pecifications 3-6-1 Dra w er Cable Ferrite Core : 1 turn (OP-18E : 18.2 x 12.5 x 25.5) Figure 3-1 1 Drawer Cable 3-6-2 Cable Connection Pin No.
Rev. 2.01 - 32 - SRP-350/352plusA&C 4. Hardware 4-1 Wiring Diagram Pin Assignment : Refer to the Schematic Diagram MAIN PBA (TOP VIEW) 3 1 2 4 5 6 CN11 PANNEL PBA 3 1 2 CN13 PAPER END SENSOR 3 1 4.
Rev. 2.01 - 33 - SRP-350/352plusA&C 4-2 Block Diagram POWER ADAPTER +24VDC POWER SUPPLY CIRCUIT VPP(+24V) VTH(+24V) VCC(+5V) RESET CIRCUIT +3.3V +2.5V +3.3V FLACH M29W160EB SRAM K6R4008V1D BUZZER BUZZER CIRCUIT DIP SWITCH DIP SWITCH CIRCUIT DRAWER & COMPULSORY SWITCH DRIVER MCU uPD70F3170 CLOCK 5MHz RS-232 DRIVER RS-232 CON.
Rev. 2.01 - 34 - SRP-350/352plusA&C 4-3 S pecial Circuit Descriptions 4-3-1 Power Circuit This system is operated un der 100V ac or 240V ac. Th e pow er circuit supplies the three dif ferential DC voltage sources.
Rev. 2.01 - 35 - SRP-350/352plusA&C 4-3-2 RESET Circuit Reset signal is signal in order to st art-up CPU under Power-on. Reset circuit uses a reset ASM81 1REUSF-T(U8). When 3.3Vdc is fallen under 2.7Vdc by Power-off, reset signal prohibit s the system from miss-operating by lowering down to 0V .
Rev. 2.01 - 36 - SRP-350/352plusA&C 4-3-3 Buzzer and Cash Dra w er Circuits 1) Buzzer Driving Circuit The Buzzer is used to inform several kinds of stat e s which occur under system o perating and.
Rev. 2.01 - 37 - SRP-350/352plusA&C 4-3-4 I/F PBA Detect Block Diagr am When the printer is ON, the printer ch ecks what kind of the I/F PBA is installed. After detection, the CPU specify the I/O port properly . The followi ng is the method of I/F PBA detection.
Rev. 2.01 - 38 - SRP-350/352plusA&C 4-3-6 Parallel Communication Block Diagram The printer support the bidirectional Parallel In terface with Centroni cs, Nibble, Byte Mode.
Rev. 2.01 - 39 - SRP-350/352plusA&C 4-3-8 DIP Switch Circuit The key board circuit consist of the scan signal of 3 lines and the ret urn signal of 2-line. The CPU sends repeatedly and continuousl y the scan data DIP_A~DIP . The DIP S/W information input in the return sig nal if the specific DIP S/W is ON status during the giv en time.
Rev. 2.01 - 40 - SRP-350/352plusA&C 4-3-9 Thermal Printer Head Circuit First, the CPU sends a Serial Clo ck and Serial Dat a 2 56Bits(32Bytes) to the Shif t Register of the Thermal Printer . The Serial Dat a are stored to each Shift Regi ster in the The rmal Printer .
Rev. 2.01 - 41 - SRP-350/352plusA&C 5. Disassembly and Assembly 5-1 Case lower block Scrw (3x8) 1 Foot Rubber 4 Brkt Dip Switch 2 Case Lower 3 1.Remove the three screw . 2.S parate the BRKT Dip switch, Case lower , Foot-Rubber from the Printer . 1.
Rev. 2.01 - 42 - SRP-350/352plusA&C Screw (3x6) 7 Main PCB 6 PCB Serial (Parallel, 485) 5 Brkt Serial (Parallel, 485) 3 Brkt PCB 2 Screw Screw Screw 4 Screw (3x6) 1 8 8 Case Lower Cover Cabel 2 1 1.Remove the Screws form the BRKT PBA. 2.Separate the BRKT Interfac e.
Rev. 2.01 - 43 - SRP-350/352plusA&C 5-2 Case Upper block 1.Push the button to open the Cove Open. 2.Remove the four screws. 3.Separate the Cover o pen. 4.Separate the Cover cutter . 5.Remove the screws. 1.Remove the two screws. 2.Lift the Case upper in the direction of an arrow during pushing the Push button.
Rev. 2.01 - 44 - SRP-350/352plusA&C 1.Remove the E-Ring. 2.Separate the S pring tension, the Shaft hinge and the E-Ring. 3.Remove the E-Ring. 4.Separate the Bushin g and the Roller Platen Assembly . Spring Hook 1 Brkt-Hook 4 2 Screw (3x4.4) 3 1.Remove the S p ring Hook, two screws.
Rev. 2.01 - 45 - SRP-350/352plusA&C 5-3 Frame block Screw (3x6) 6 Cov er Housing 3 Cov er Plate 7 Screw (3x4) 1 2 Fix ed Cutter Cutter Blade 5 Screw (3x4) 4 1.Remove the three screws. 2.Separate the Fixed-cutter from the Cover Housing. 3.Remove the two screws.
Rev. 2.01 - 46 - SRP-350/352plusA&C Screw 1 Heatsink Assy 2 1.Remove the screw . 2.Push the Heat-sink Assembly in the direction of an arrow and Separate it. Screw (3x4) 4 Plate ground 2 Brkt TPH Rear Heat Sink 6 Screw (3x4) 1 Spring TPH 5 Connector 7 3 1.
Rev. 2.01 - 47 - SRP-350/352plusA&C Screw (3x8) 1 2 3 Brkt PCB 4 Power Switch Frame Main 1.Remove the two screws. 2.Separate the Fram e Main from the BRKT PCB.
Rev. 2.01 - 48 - SRP-350/352plusA&C 6. Adjustment s and Maintenance 6-1 Adjustment 6-1-1 Remaining Roll Paper Adjustment This sensor is set to the step3 po sition at the fact ory.
Rev. 2.01 - 49 - SRP-350/352plusA&C 6-1-2 Paper Jam If the paper jam occur, the Buzzer will b eep. If the cover-open can be opened, open the Cover-open and remove the pape r. If the Cover-open can not be opened, Follow the bel ow. 1. T urn the printer on to make the cutter initialized, and then open the cover-open.
Rev. 2.01 - 50 - SRP-350/352plusA&C 6-2 Maintenance Paper dust in the heating element s may lower the print quality . In this case, clean the print head as follow; ※ Caution: T urn off the printer po w er before cleaning.
Rev. 2.01 - 51 - SRP-350/352plusA&C 7. T roubleshooting This chapter describe s the methods for troubleshooting in this Receipt Printer . 7-1 Power Problem Po we r O u t O k? O n S MP S Po we r V D R ( +24V ) O k? Po we r V T PH ( +24V ) O k? Po we r V C C ( + 5 V ) O k? End 1.
Rev. 2.01 - 52 - SRP-350/352plusA&C 7-2 System Problem Clock Signal Ok? Progr am Ok? CPU Ok? End 1. Check the Frequency (5MHz) 2. Check the related Circuit & P attern on PCB 1. Check the Address/Data Line P attern 2. Check the related Circuit & P attern on PCB 3.
Rev. 2.01 - 53 - SRP-350/352plusA&C 7-3 Panel PBA and Sensor Problem F eed S/W Ok? Cover Open S/ W O k? End 1. Check the F eed S/W Signal on Main PBA 2. Check the Harness 3. Check the related Circuit ,P attern & Component 1. Check the Cover S/W Signal on Main PBA 2.
Rev. 2.01 - 54 - SRP-350/352plusA&C 7-4 Thermal Printer Head and Feed Motor Problem Po we r V C C VTPH Ok? End 1. Ref er to the P ower Problem 2. Check the Harness Thermal Printer Head Problem N Y Control Signal Ok? 1. Check the Control Signal on CPU (Data / CLK / Latch / St robe 1, Strobe 2) 2.
Rev. 2.01 - 55 - SRP-350/352plusA&C 7-5 Auto Cutter and Drawer Problem Auto Cutter S / W Ok? End 1. Check the Signal on CPU 2. Check the Harness 3. Check the Micro S/W in the A uto Cu tter Assembl y Auto Cutter Problem N Y Auto Cutter OK? 1. Check the Signal on CPU 2.
Rev. 2.01 - 56 - SRP-350/352plusA&C 7-6 Dip S/W and I/F PBA Select Problem Dip S/W Input Ok? End 1. Check the Output Signal (DIP_A~C) 2. Check the Input Signal (DIP_IN1~IN2) 3. Check the related Circuit & P attern Dip Switch Problem N Y I/F PBA Select Ok? End 1.
Rev. 2.01 - 57 - SRP-350/352plusA&C 7-7 RS-232C Serial Communication Problem Communication F ailure? End 1. Check the connection of the RS-232C Connector and Other side 2. Check the I/F Cable whether it is open or short 3. Check the Txd, Rxd Pin on CPU 4.
Rev. 2.01 - 58 - SRP-350/352plusA&C 7-8 IEEE-1284 Parallel Communication Problem F orw ard Mode F ailure? End 1. Check the Control Line (/CS_P) 2. Check the 1284 Control Line and Status Line 3. Check the Signal of ICs (U1,U3,U4 ,U5) 4. Check the 1284 Cable whether it is open or sh ot 5.
Rev. 2.01 - 59 - SRP-350/352plusA&C 7-9 USB2.0 Communication Problem Main PBA I/F F ailure? End 1. Check the Control Line & Signal (/CS_U,/RD ,/L WR,USB_/IRQ) 2. Check the Data Line and Signal 3. Check the Connector (34P) 4. Check the Clock (30MHz) 5.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il BIXOLON 352plusA è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del BIXOLON 352plusA - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso BIXOLON 352plusA imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul BIXOLON 352plusA ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il BIXOLON 352plusA, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del BIXOLON 352plusA.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il BIXOLON 352plusA. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo BIXOLON 352plusA insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
