Manuale d’uso / di manutenzione del prodotto Vantage Service Gateway VSG-1200 V2 del fabbricante ZyXEL Communications
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VSG-1200 V2 V antage Service Gateway User ’ s Guide V ersion 1.00 10/2006 Edition 1.
VSG-1200 V2 User’s Guide Copyright 2 Copyright Copyright © 2006 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, tr anscribed.
VSG-1200 V2 User’s Guide Certifications 3 Certifications Federal Communications Commissi on (FCC) Interference St atement This device complies with Part 15 of FCC rul es. Operation is subject to the following two conditions: • This device may not cause harmful interference.
VSG-1200 V2 User’s Guide Certifications 4 2 Select your product from t he drop-down list box on the Zy XEL home page to go to that product's page.
VSG-1200 V2 User’s Guide Safety Warnings 5 Safety W arnings For your safety , be sure to read and fo llow all warning notices and instructions. • Do NOT use this product near water , for exam ple, in a wet basement o r near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids.
VSG-1200 V2 User’s Guide Safety Warnings 6.
VSG-1200 V2 User’s Guide ZyXEL Limited Warranty 7 ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmansh ip for a period of up to tw o years from the date of purchase .
VSG-1200 V2 User’s Guide Customer Support 8 Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve i t.
VSG-1200 V2 User’s Guide Customer Support 9 NORWAY support@zyxel.no +47-22-80-61-80 www .zyxel.no ZyXEL Communications A/S Nils Hansens vei 13 0667 Oslo Norway sales@zyxel.no +47-22-80-61-81 POLAND info@pl.zyxel.com +48 (22) 333 8250 www .pl.zyxel.com ZyXEL Communications ul.
VSG-1200 V2 User’s Guide Table of Contents 10 T able of Content s Copyright .................................................. .......................................... ...................... 2 Certifications .......................................
VSG-1200 V2 User’s Guide 11 Table of Contents 2.2.4 T urning on the VSG ...... ................ ............. ................ ............. ................ ..41 Chapter 3 The Web Configurator................................................... ....
VSG-1200 V2 User’s Guide Table of Contents 12 6.5.4 WAN Port Mode: PPTP .................... ................ ............. ................ ............ 66 Chapter 7 Server ............................................. .............................
VSG-1200 V2 User’s Guide 13 Table of Contents Chapter 1 1 St atic Subscriber Account s ..................................................... .............................. 94 1 1.1 S tatic Subscriber Account Overview ..... ................ .........
VSG-1200 V2 User’s Guide Table of Contents 14 15.2.4 Framed Login Screen .... ............. ................ ............. ............. ............. ...124 15.2.5 Login Service Select ion .............. ............. ................ .............
VSG-1200 V2 User’s Guide 15 Table of Contents Chapter 21 LAN Devices ............................................. .......................................... .................. 160 21.1 LAN Devices Overview ................. .... ......... .........
VSG-1200 V2 User’s Guide Table of Contents 16 Chapter 28 System St atus ................................................................ ....................................... 184 28.1 System S tatus Overview ............... ............. .........
VSG-1200 V2 User’s Guide 17 Table of Contents 32.1.1 Establishing a Console Port Connection .............................. ................ 214 32.2 SMT Login Screen ..... ................... ................. ............ ............. ............
VSG-1200 V2 User’s Guide Table of Contents 18 Report Printing Using the SP-200 ...................................................................... 246 Appendix F Cable T ypes and Cable Pin Assignment s .............................. .............
VSG-1200 V2 User’s Guide 19 Table of Contents.
VSG-1200 V2 User’s Guide List of Figure s 20 List of Figures Figure 1 Application: Internet Access for LAN Networks ....... ................ ............. .......... 35 Figure 2 Application: Internet Access in Pub lic Areas .. ............ .........
VSG-1200 V2 User’s Guide 21 List of Figures Figure 39 System Setting: Billing: PMS Config uration .......... ................ ................ .......... 92 Figure 40 S tatic Account: Links ......... ................. ............. ................ .
VSG-1200 V2 User’s Guide List of Figure s 22 Figure 82 Customization: Account Printout: Pr eview ......................... ................ ............. 135 Figure 83 Credit Card Customiz ation: S tandard Lo gin Screen Message .... ................
VSG-1200 V2 User’s Guide 23 List of Figures Figure 125 System S tatus: Session List .......... ............. ................ ................. ............ ....... 188 Figure 126 System S tatus: NA T Pool T able ......... ............. ............
VSG-1200 V2 User’s Guide List of Figure s 24 Figure 168 SMT : WAN Configuration: PPTP ................ ................ ................. ............ ....... 221 Figure 169 SMT : LAN Configuration ......... ................ ................ .......
VSG-1200 V2 User’s Guide 25 List of Figures.
VSG-1200 V2 User’s Guide List of Tables 26 List of T ables T able 1 Front Panel LEDs ........ ................ ............. ................ ................ ............. .......... 41 T able 2 Web Configurator: Screen Overview ...................
VSG-1200 V2 User’s Guide 27 List of Tables T able 39 Credit Card Customiz ation: Service Selection Page ....... ................ ................ 138 T able 40 Credit Card Customization: Successf ul Page ..................... ................ ......
VSG-1200 V2 User’s Guide List of Tables 28 T able 82 T roubles hooting Console Port ............ ................ ................ ................ ............. 231 T able 83 T roubles hooting Web Configurator ........ ................ ............
VSG-1200 V2 User’s Guide 29 List of Tables.
VSG-1200 V2 User’s Guide Preface 30 Preface Congratulations on you r purchase of the VSG-1200 V2 V antage Service Gateway. Note: Register your product online to receive e-mail notices of firmwa re upgrades and information at www .zyxel.com for global products, or at www .
VSG-1200 V2 User’s Guide 31 Preface Graphics Icons Key VSG-1200 V2 Computer Notebook computer Server S tatement Printer Access Point Switch Router Internet.
VSG-1200 V2 User’s Guide Chapter 1 Getting to Know Your VSG 32 C HAPTER 1 Getting to Know Y our VSG This chapter introduces the featur es and applications of the VSG . 1.1 Introducing the VSG The VSG-1200 V2 V antage Service Gatew ay is a rack-mountable service gateway that provides multiple subscribers easy Internet connectivity .
VSG-1200 V2 User’s Guide 33 Chapter 1 Getting to Know Your VSG PPPoE Support (RFC2516) PPPoE (Point-to-Point Pro tocol over Ethernet) emulates a dial-up connection. It allows your ISP to use their existing netw ork configuration with newer broadband techn ologies such as ADSL.
VSG-1200 V2 User’s Guide Chapter 1 Getting to Know Your VSG 34 Local Subscriber Dat abase The VSG allow s you to maintain a subscriber database on the VSG without setting up an external RADIUS server . Subscriber accounting and authentication are done using the local subscriber database.
VSG-1200 V2 User’s Guide 35 Chapter 1 Getting to Know Your VSG Subscriber Login Page Customization Y ou can customize the subscriber login page acco rding to your business needs. The advanced settings allow you to include welcome messa ges, a company logo and basic formatting.
VSG-1200 V2 User’s Guide Chapter 1 Getting to Know Your VSG 36 1.3.2 Internet Access in Public Areas In public areas, such as a hotel, the VSG prov ides high speed Internet access to subs cribers. Account billing and authentication can be done e ither using an external RADIUS server or the built-in billing function and lo cal subscriber database.
VSG-1200 V2 User’s Guide 37 Chapter 1 Getting to Know Your VSG.
VSG-1200 V2 User’s Guide Chapter 2 Hardware Installation and Connection 38 C HAPTER 2 Hardware Inst allation and Connection This chapter shows you how to install the VSG and make hardware connections. 2.1 Inst allation Options The following sections describe th e different installation options.
VSG-1200 V2 User’s Guide 39 Chapter 2 Hardware Inst allation and Conne ction Figure 4 Rack Mount: Attaching Brackets 2 After attaching both mounting brackets, pos ition the VSG in the ra ck by lining up the holes in the brackets with the appropriate hol es on the rack.
VSG-1200 V2 User’s Guide Chapter 2 Hardware Installation and Connection 40 Figure 6 Front Panel 2.2.1.1 LAN Port The VSG has one 10/100Mbps Ethernet port. The LAN port is auto-crosso ver , so you may use a crossover or a straight-through Ethernet cable to connect your VSG to a computer/external switch.
VSG-1200 V2 User’s Guide 41 Chapter 2 Hardware Inst allation and Conne ction 2.2.2 Front Panel LEDs The following table describes the LEDs on the front panel. When turned on, all LEDs are green unless otherwise specified. 2.2.3 Rear Panel The power socket, the fan and a ventilation hole are located on the rear panel as shown next .
VSG-1200 V2 User’s Guide Chapter 3 The Web Configurator 42 C HAPTER 3 The W eb Configurator This chapter introduces how to access the we b configurator and perform general system configuration. 3.1 Introducing the W eb Configurator The web configurator is best viewed with Internet Explorer (versio n 5.
VSG-1200 V2 User’s Guide 43 Chapter 3 The Web Configurator Note: The user name and pa ssword are case sensitive. Figure 9 Web Configur ator: Login 5 Y ou should see the main screen as shown. Figure 10 Web Configura tor: Main Menu Note: If there is no activity for long er than five minutes after you lo g in, the VSG will automatically log you out.
VSG-1200 V2 User’s Guide Chapter 3 The Web Configurator 44 3.3.1 The Navigation Panel The navigation panel on the left of all web pages provides a consistent way to access the configuration screens. Click each heading to e x pand the menu . Figure 1 1 Web Configurat or: Navigation Panel 3.
VSG-1200 V2 User’s Guide 45 Chapter 3 The Web Configurator 3.4.1 Saving Configuration Changes In a configuration screen, y ou must cl ick Apply to save the changes. A Success screen displays when the configuration se ttings are saved to the VSG . Click back to return to the previous screen.
VSG-1200 V2 User’s Guide Chapter 3 The Web Configurator 46 From the Main Menu screen, click System T ools and System Account . Y ou can enter up to 20 alphanumerical characters for the account user name and password and they are case sensitive. Figure 15 System T ools: System Ac count The following table describes the labels in this screen.
VSG-1200 V2 User’s Guide 47 Chapter 3 The Web Configurator 3.7 Resetting the VSG Y ou can restore the device to the factory defaults in one of the following ways. •T h e RESET button on the front panel of the VSG (press this button once). Use this method for cases when the username and p assword of the VSG is not known (refer to Section 2.
VSG-1200 V2 User’s Guide Chapter 3 The Web Configurator 48 Figure 16 System T ools: Restart 3.9 Logging Out of the W eb Configurator In the Main Menu screen, click System T ools , Logout and click Apply to exit from the web configurator .
VSG-1200 V2 User’s Guide 49 Chapter 3 The Web Configurator.
VSG-1200 V2 User’s Guide Chapter 4 Initial Setup Example 50 C HAPTER 4 Initial Setup Example This chapter shows you how to configure the VSG for Internet access and user login. 4.1 Overview As an Internet cafe owner , you want to set up the VSG in the store and provide Inte rnet service to customers.
VSG-1200 V2 User’s Guide 51 Chapter 4 Initial Setup Example 1 Connect your computer to the LAN port on the VSG . Launch your web brows er and enter 10.
VSG-1200 V2 User’s Guide Chapter 4 Initial Setup Example 52 4 The Billing Pr ofile Setting screen displays. In the Name field, enter “Standard” for identification. 5 Enter “$5/hr” in the Description field. 6 Select hour and enter 5 in the Charge field.
VSG-1200 V2 User’s Guide 53 Chapter 4 Initial Setup Example 4 Click Apply again to restart the VSG . 4.5 Creating Customer Account s For initial setup, you want to configure 10 customer accounts (VIP1, VIP2, VIP3, .., VIP 10) using the Standard billing profile on the VSG .
VSG-1200 V2 User’s Guide Chapter 4 Initial Setup Example 54 1 From the S tatic A ccount List screen, w rite down a customer account user name and password. 2 Log out from the web configurator . 3 Make sure your computer is set to use a dynamic IP address and is connected to the LAN port on the VSG .
VSG-1200 V2 User’s Guide 55 Chapter 4 Initial Setup Example.
VSG-1200 V2 User’s Guide Chapter 5 System 56 C HAPTER 5 System This chapter describes the Syst em screen where you can config ure general device settings and set up the system tim e and date. 5.1 General System Setting The System screen displays first when you access the web configurator .
VSG-1200 V2 User’s Guide 57 Chapter 5 System The following table describes the labels in this screen. Table 4 System Setting: Syst em LABEL DESCRIPTION System/ Host Name Enter a descriptive name (up to 32 characters) for identification purposes. Domain Name Enter the domain name (if you know it) here.
VSG-1200 V2 User’s Guide Chapter 5 System 58 City Enter the name of the city where the VSG is installed. S tate/Province Enter t he name of the state or province where the VSG is installed. Zip/Postal Code Enter the ZIP or postal code of the lo cation where is the VSG is installed.
VSG-1200 V2 User’s Guide 59 Chapter 5 System User Session Limit Y ou can set the VSG to limit the number of sessions each u ser can use at a time. Select Unlimited to allow each user to use any number of sessions at a time. Select the second option and enter the number of sessions (between 1 and 1024) each user is allowed to use at a time.
VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup 60 C HAPTER 6 LAN and W AN Setup This chapter shows you ho w to configure the LAN an d W AN ports on the VSG .. 6.1 Factory Ethernet Default s The Ethernet parameters of the VSG are preset to the following values: 1 W AN IP address of 192.
VSG-1200 V2 User’s Guide 61 Chapte r 6 LAN and WAN Setup The Internet Assigned Number Authority (IANA) reserved a block of addresses specifically for private use (refer to Section 6.3.2 on page 61 ); please do not use any other number unl ess you are told otherwise.
VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup 62 6.4 LAN Configuration T o configure the LAN settin gs on the VSG , click System Settings and W AN /LAN to display the screen as shown. Figure 20 System Settings: W AN/LAN: LAN Configuration The following table describes the LAN -related fields in this screen.
VSG-1200 V2 User’s Guide 63 Chapte r 6 LAN and WAN Setup Figure 21 System Settings: W AN/LAN: W AN MAC Address The following table describes the related field in this screen. 6.5.2 W AN Port Mode: Dynamic/Fixed IP Address Use the W AN/LAN screen to change the W A N IP address settings.
VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup 64 Figure 22 System Settings: W AN/LAN: Dynamic/S tatic W AN IP Address The following table describes the re lated labels in this screen. 6.5.3 W AN Port Mod e: PPPoE Point-to-Point Protocol ov er Ethernet (PPPoE) function s as a dial-up connection.
VSG-1200 V2 User’s Guide 65 Chapte r 6 LAN and WAN Setup For the service provider , PPPoE offers an acces s and authentication method that works with existing access control systems (for instance, R ADIUS).
VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup 66 6.5.4 W AN Port Mod e: PPTP Point-to-Point T unneling Protocol (PP TP) is a network pro tocol that enables transfer s of data from a remote client to a private server , crea ting a V irtual Private Network (VPN) using TCP/ IP-based networks.
VSG-1200 V2 User’s Guide 67 Chapte r 6 LAN and WAN Setup Figure 24 System Settings: W AN/LAN: PPTP The following table describes the re lated fields in this screen. Table 9 System Settin gs: W AN/LAN: PPTP FIELD DESCRIPTION W AN Port Mode PPTP Select this option to activate PPTP support.
VSG-1200 V2 User’s Guide Chapter 6 LAN and WAN Setup 68 TCP MSS Setting Enter t he size of the Maximum Segment Size (MSS). Connections ID/Name Enter you r identification name of the PPTP server assigned to you by the ISP .
VSG-1200 V2 User’s Guide 69 Chapte r 6 LAN and WAN Setup.
VSG-1200 V2 User’s Guide Chapter 7 Server 70 C HAPTER 7 Server This chapter shows you how to configure the internal web se rver and set up DHCP settings and email server redirect on the VSG .
VSG-1200 V2 User’s Guide 71 Chapter 7 Server Figure 25 System Settings: Server The following table describes the labels in this screen. Table 10 System Settings: Server LABEL DESCRIPTION Web Server Server Port S pecify the port number of the embedded web server on th e VSG for accessing the web configurator .
VSG-1200 V2 User’s Guide Chapter 7 Server 72 Administrator Idle- T imeout S pecify how many minutes (between 1 and 1440) the web config uration can be left idle before the session times out. After it times out you have to log in with your username and password again.
VSG-1200 V2 User’s Guide 73 Chapter 7 Server IP Address or Domain Name S pecify the IP address or the domai n name of the e-mail server to whi ch the VSG forwards e-mail. SMTP Port S pecify the port number ( 25 is the default) for SMTP (Simple Mail T ransfer Protocol).
VSG-1200 V2 User’s Guide Chapter 8 NAT Pool 74 C HAPTER 8 NA T Pool This chapter shows how to configure Networ k Address T ranslation (NA T) on the W AN for VPN packets.
VSG-1200 V2 User’s Guide 75 Chapter 8 NAT Pool 8.1.2 What NA T Does In the simplest form, NA T changes the sour ce IP address in a packet received from a subscriber (the inside local address) to anothe r (the inside global address) before forwarding the packet to the W AN side.
VSG-1200 V2 User’s Guide Chapter 8 NAT Pool 76 In order to allow subscribers to establish mu ltiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NA T on the W AN. Y ou need to configure NA T address pool for use with VPN connections on the W AN port.
VSG-1200 V2 User’s Guide 77 Chapter 8 NAT Pool 8.2.2 Example 2: Many-to-One The figure below shows an exam ple where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time.
VSG-1200 V2 User’s Guide Chapter 8 NAT Pool 78 8.3 NA T Pool Setup Note: Y ou only need to set the NA T address pool if the remote VPN server(s) allows only one connection per source IP addre ss. Y ou need to acquire additional public IP address(es) from your ISP to create NA T pool(s).
VSG-1200 V2 User’s Guide 79 Chapter 8 NAT Pool S tart/End IP S pecify the beginning and ending IP addresses of the address pool in the fields provided and click Add to List . The following shows three NA T pool exampl es if the VSG is using a W AN public IP address of 21 1.
VSG-1200 V2 User’s Guide Chapter 9 Authentic ation 80 C HAPTER 9 Authentication This chapter shows you how to set up subscriber authentication on the VSG .
VSG-1200 V2 User’s Guide 81 Chapter 9 Authen tication 2 The VSG redirects the guest’ s web browser to a login screen at CAS. 3 The guest enters the provided access information. 4 Once authentication is successful, CAS inform s VSG to allow Internet access to the guest.
VSG-1200 V2 User’s Guide Chapter 9 Authentic ation 82 Figure 31 Accounting Usage T ime 9.1.4.2 V endor Specific Attribute W ith RADIUS authentication, you can define vend or specific attributes (VSAs) in addition to the set of standard RADIUS attrib utes defined in RFC 2865 and RFC 2866.
VSG-1200 V2 User’s Guide 83 Chapter 9 Authen tication Figure 32 System Settings: Authentication.
VSG-1200 V2 User’s Guide Chapter 9 Authentic ation 84 The following table describes the labels in this screen. Table 17 System Settings: Authentication LABEL DESCRIPTION No Authentication Se lect this option to disabl e subscriber authentication. Subscribers can access the Internet without enter ing user names an d passwords.
VSG-1200 V2 User’s Guide 85 Chapter 9 Authen tication 9.2.1 Scenario Options Note: This feature is for built-in authe ntication method only . When you select Built-in Authentication in the Authentication screen, you must select a pre-configured scena rio option by clicking th e Select option link to display a screen as shown next.
VSG-1200 V2 User’s Guide Chapter 9 Authentic ation 86 Figure 33 System: Authentication: Scenario Gui de The following table d escribes each scenario.
VSG-1200 V2 User’s Guide 87 Chapter 9 Authen tication Table 18 System: Authentication: Scenar io Guide OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN Scenario A Select this option to use PMS billing with port-location mapping.
VSG-1200 V2 User’s Guide Chapter 10 Billing 88 C HAPTER 10 Billing This chapter shows you how to set up sub scriber billing profiles and PMS (Property Management System ) configuration. 10.1 Billing Overview A billing profile contains information such as time uni t, unit cost and/or account expiration time.
VSG-1200 V2 User’s Guide 89 Chapter 10 Billing The following table describes the labels in this screen. 10.1.2 Configuring a Billing Profile T o edit a billing profile, click the Edit button in the Billing Pr ofile screen to display the configuration screen for th e selected bi lling profile.
VSG-1200 V2 User’s Guide Chapter 10 Billing 90 The following table descries the labels in this screen. Table 20 System Settings: Billing: Billing Profile Setting LABEL DESCRIPTION No This read-only field displays the index number of the billi ng profile.
VSG-1200 V2 User’s Guide 91 Chapter 10 Billing 10.2 PMS (Property Management System) Many hotels use a PMS device to perform in-ro om billing for services (such as room services, mini-bar , pa y-per-view TV or telephone) that the guests use. W ith PMS, the VSG allows subscribers to purch ase additional time units online.
VSG-1200 V2 User’s Guide Chapter 10 Billing 92 Figure 39 System Setting: Billing: PMS Configuration The following table describes the labels in this screen.
VSG-1200 V2 User’s Guide 93 Chapter 10 Billing 10.3 T ypes of Subscriber Account s After you have set up the subscr iber authentication me thods and billing profil e(s), you need to create subscriber accounts. There are two type s of subscriber accounts : static and dynamic.
VSG-1200 V2 User’s Guide Chapter 11 St atic Subscr iber Accounts 94 C HAPTER 11 S t atic Subscriber Account s This chapter shows you how to set up an d manage static subscriber accounts.
VSG-1200 V2 User’s Guide 95 Chapter 11 Static Su bscriber Accounts The following table describes the labels in this screen. 1 1.3 Creating a St atic Account Click System Settings , Accounts , S tatic Accounts and Cr eate S tatic Ac count to display the screen as shown next.
VSG-1200 V2 User’s Guide Chapter 11 St atic Subscr iber Accounts 96 There are two ways to create static subscriber accounts as described in the following sections.
VSG-1200 V2 User’s Guide 97 Chapter 11 Static Su bscriber Accounts After you have generated the list of st atic accounts in thi s screen click S tatic Account List to display the list of static accounts.
VSG-1200 V2 User’s Guide Chapter 11 St atic Subscr iber Accounts 98 1 1.4 St atic Account List Backup and Restore Y ou can back up and restore sta tic account information in the Create S tatic Account screen. 1 1.4.1 Backing Up a St atic Account List Follow the steps below to back up static sub scriber account information to your computer .
VSG-1200 V2 User’s Guide 99 Chapter 11 Static Su bscriber Accounts Figure 46 S tatic Subscriber Account: Backu p and Restore: Fi le Download 4 A Save As window displays.
VSG-1200 V2 User’s Guide Chapter 11 Static Sub s criber Accounts 100 Figure 48 S tatic Subscriber Acco unt: Backup and Restore 2 Specify the location and/or file name of the account information file in the File Path field or click Browse to locate it.
VSG-1200 V2 User’s Guide 101 Chapter 11 Sta tic Subscriber Accoun ts 1 1.5.1 St atic Account Information Print Preview T o display a printout preview of st atic account information, click the Print icon to display a printout preview window showin g the account information.
VSG-1200 V2 User’s Guide Chapter 11 Static Sub s criber Accounts 102 Figure 50 S tatic Account Information Printout Example 1 1.6 Viewing the S t atic Account List T o display the static account list, click S tatic Account List .
VSG-1200 V2 User’s Guide 103 Chapter 11 Sta tic Subscriber Accoun ts The following table describes the labels in this screen. Table 26 S tatic Account List LABEL DESCRIPTION Refresh Click Refresh to up date this screen. Backup Click Backup to backup th e account i nformation to a comp uter .
VSG-1200 V2 User’s Guide Chapter 12 Dynamic Subscriber Accounts 104 C HAPTER 12 Dynamic Subscriber Account s This chapter shows you how to set up an d manage dynamic subscriber accounts. 12.1 Dynamic Subscriber Account Overview Unlike a static account, a dynamic account is not permanent.
VSG-1200 V2 User’s Guide 105 Chapter 12 Dynamic Subscriber Accounts For web-based dynamic account g eneration, you can specify up to four billing pr ofiles (one for each of the four buttons you click to generate the accounts automatica lly on the web-based screen).
VSG-1200 V2 User’s Guide Chapter 12 Dynamic Subscriber Accounts 106 The following figure shows the but ton labels on the SP-200. Figure 54 SP-200 Button Labels 12.
VSG-1200 V2 User’s Guide 107 Chapter 12 Dynamic Subscriber Accounts Figure 55 Dynamic Account Operator Pane l Click a button to generat e a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen. A window d isplays showing a printout preview of the dynamic acco unt generated.
VSG-1200 V2 User’s Guide Chapter 12 Dynamic Subscriber Accounts 108 4 Press the button on the state ment printer . A d ynamic account is generated and the account information should be printed.
VSG-1200 V2 User’s Guide 109 Chapter 12 Dynamic Subscriber Accounts 12.4.1 Backing Up the Dynamic Account List Follow the steps below to backup the dynamic acco unt list to your computer . 1 Display the Dynamic Account Setting screen (refer to Figure 53 on page 105 ).
VSG-1200 V2 User’s Guide Chapter 12 Dynamic Subscriber Accounts 110 Figure 59 Dynamic Account List Backup: Save As Y ou can view the backed up file using any text-editing program.
VSG-1200 V2 User’s Guide 111 Chapter 12 Dynamic Subscriber Accounts.
VSG-1200 V2 User’s Guide Chapter 13 P ort-Locat ion Mapp ing 112 C HAPTER 13 Port-Location Mapping This chapter describes the port-location mapping feature. 13.1 Port-Location Mapping Overview W ith port-loca tion mapping, you can m ap a port on the VSG or a VLAN-enabled switch to a room number in a building (suc h as a hotel).
VSG-1200 V2 User’s Guide 113 Chapter 13 Port-Loca tion Mapping Figure 60 System Setting: Port-Location Mapping The following table describes the labels in this screen. Table 29 System Setting: Port-Location Mapping LABEL DESCRIPTION Single Create Set the related fields to cr eate a port-location mappin g one at a time.
VSG-1200 V2 User’s Guide Chapter 13 P ort-Locat ion Mapp ing 114 Batch Create S et the related fields to create a specified number of port-location mapping s. Location ID From Enter an identity (up to 20 charac ters) of the first location for a mapping.
VSG-1200 V2 User’s Guide 115 Chapter 13 Port-Loca tion Mapping.
VSG-1200 V2 User’s Guide Chapter 14 Credit Ca rd 116 C HAPTER 14 Credit Card This chapter shows you how to configure secure online credit card service on the VSG . 14.1 Credit Card Overview Y our VSG is integrated with va rious online secure credit card billing services that allow you to process credit card transactions via the Internet.
VSG-1200 V2 User’s Guide 117 Chapter 14 Credit Card 14.2 Credit Card Billing Service Configuration After you have registered a payment acco unt with an online credit card billing service provider , set the payment ac count information in the Credit Card screen.
VSG-1200 V2 User’s Guide Chapter 14 Credit Ca rd 118 Merchant Password Select Need if a password is required for the Authroize.net acc ount. Then enter the password exactly as you rece ived it from Authorize.Net in the Password field. Merchant T ransaction Key Then enter the transaction key e xactly as you recei ved it from Authorize.
VSG-1200 V2 User’s Guide 119 Chapter 14 Credit Card Credit card icons to be displayed o n the login page Select the check box(es) of the credit card icon(s) that you want the VSG to display on the subscriber login screen (refer to Figure 3 6 on page 87 for an example) .
VSG-1200 V2 User’s Guide Chapter 15 Customization 120 C HAPTER 15 Customization This chapter shows you how to customize the su bscriber login informa tion, user agreement and credit card screens and account or bill printouts.
VSG-1200 V2 User’s Guide 121 Chapter 15 Customization Figure 62 Customization: Login 15.2.1 S t andard Login Screen The standard subscriber login screen is the VS G’ s pre-configured, default simple logi n screen. Y ou can modify the screen color and title an d add copyright information and a footnote.
VSG-1200 V2 User’s Guide Chapter 15 Customization 122 Figure 63 Customization: Log in: S tandard The following table describes the re lated labels in this screen. The following figure shows an example. Figure 64 Subscriber Login Scr een Example: S tand ard Note: For credit card settings, refer to Cha pter 14 on page 1 16 .
VSG-1200 V2 User’s Guide 123 Chapter 15 Customization The following table describes the related fields. 15.2.3 Advanced Logi n Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information.
VSG-1200 V2 User’s Guide Chapter 15 Customization 124 The following figure shows an example. Figure 67 Subscriber Login Screen Example: Advanced 15.2.4 Framed Login Screen The Frame login screen splits the login screen into two frames: top and bottom.
VSG-1200 V2 User’s Guide 125 Chapter 15 Customization The following table describes the related fields. The following figure shows a framed subscriber login screen example.
VSG-1200 V2 User’s Guide Chapter 15 Customization 126 Figure 70 Customization: Service Selection Customization The following table describes the related labels. The following figure shows an example of a stan dard subscriber login screen with the service selection messages.
VSG-1200 V2 User’s Guide 127 Chapter 15 Customization 15.3 Information Window Y ou can set the VSG to display an informatio n window after a subscriber has successfully logged in. This information window shows the amount of time a subscriber has used or the time the subscriber still has to access the Internet.
VSG-1200 V2 User’s Guide Chapter 15 Customization 128 The following figure shows an information window example. Figure 73 Subscriber Pop-up Infor mation Window Example Table 36 Customizati on: In formation Window LABEL DESCRIPTION Window Name Enter a descriptive name (up to 30 characters) as the title of the window .
VSG-1200 V2 User’s Guide 129 Chapter 15 Customization 15.4 Account Printout After you have created the subscriber accounts, you can print out the a ccount information.
VSG-1200 V2 User’s Guide Chapter 15 Customization 130 Note: The account information printout for a st atic account varies depending on whether PMS billing is used or not. The following figures show th e accou nt printout exampl es. Password Enter the label name for the field disp laying the account password.
VSG-1200 V2 User’s Guide 131 Chapter 15 Customization Figure 75 S tatic Account Printout Example Figure 76 S tatic Account with PMS Billing Printout Example.
VSG-1200 V2 User’s Guide Chapter 15 Customization 132 Figure 77 S tatic Account Printout: S tatement Printer Exampl e Figure 78 S tatic Account with PMS Billing Prin tout: S tatement Printer Example.
VSG-1200 V2 User’s Guide 133 Chapter 15 Customization Figure 79 Dynamic Account Prin tout Example Figure 80 Dynamic Account Printout: S tatement Printer Example 15.
VSG-1200 V2 User’s Guide Chapter 15 Customization 134 Figure 81 Customize: Use r Agreement The following table describes the labels in this screen. Table 38 Customizatio n: Account Printout LABEL DESCRIPTION T itle Enter a title (up to 100 charac ters) for the user agreement page.
VSG-1200 V2 User’s Guide 135 Chapter 15 Customization The following figure shows a u ser agreement page example. Figure 82 Customization : Account P rintout: Prev iew 15.6 Credit Card After you have entered your Authorize.net accoun t information in the Credit Card screen, you may customize the credit card info rmation screen the subscribers use.
VSG-1200 V2 User’s Guide Chapter 15 Customization 136 Figure 84 Credit Card Customization: S tand ard Login Screen Messag e: Preview 15.6.2 Service Selection Page Specify the service selection and credit card messages to display on the subscriber login screen in the Credit Card Customization screen.
VSG-1200 V2 User’s Guide 137 Chapter 15 Customization Figure 85 Credit Card Customization: Ser vice Selection Page The following table describes the labels in this screen.
VSG-1200 V2 User’s Guide Chapter 15 Customization 138 Table 39 Credit Card Custo mization: Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the message for the service selection pag e. S pecify the service sele ction messages in the fields provided .
VSG-1200 V2 User’s Guide 139 Chapter 15 Customization The following figure shows an example of the su bscriber credit card information screen. Field labels display in red ar e the required fields. Figure 86 Credit Card Customization: Se rvice Selection Page: Preview 15.
VSG-1200 V2 User’s Guide Chapter 15 Customization 140 Figure 87 Credit Card Customizat ion: Successful Page The following table describes the labels in this screen. Table 40 Credit Card Custo mization: Successful Page LABEL DESCRIPTION Successful Message Enter a message to notify the subscriber s th at the credit card validation is succe ssful.
VSG-1200 V2 User’s Guide 141 Chapter 15 Customization The following figure shows an example. Figure 88 Credit Card Customization: Successful Pa ge: Preview 15.6.4 Fail Page Y ou can customize the notification screen to disp lay on the subscriber ’ s computer when the credit card is not validated or the transaction is not successful.
VSG-1200 V2 User’s Guide Chapter 15 Customization 142 The following figure shows an example. Figure 90 Credit Card Customizat ion: Fail Page: Preview 15.7 Bill Output In a hotel, you have th e option of printing a separate bill for Internet access service in a hotel room.
VSG-1200 V2 User’s Guide 143 Chapter 15 Customization The following table describes the labels in this screen. The following figure shows a bill printout example.
VSG-1200 V2 User’s Guide Chapter 16 Bandwidth Managemen t 144 C HAPTER 16 Bandwid th Management This chapter describes the bandwidth feature and shows you how to configure band width control. 16.1 Bandwid th Management Overview Bandwidth management allows you to control the amount of outbound and inbound traf fic on the LAN.
VSG-1200 V2 User’s Guide 145 Chapter 16 Bandwidth Ma nagement Figure 93 Bandwidt h Management: Activate 16.2.1 Equal Bandwid th Setup T o configure the VSG to impose the same ba ndwidth limits on all subscribers, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields.
VSG-1200 V2 User’s Guide Chapter 16 Bandwidth Managemen t 146 16.2.2 Class of Service Bandwid th Setup T o set the VSG to impose different bandwidth limits based on the configurations in a RADIUS server or a billing prof ile, select Class of service based on RADIUS or Billing pr ofile settings in the Bandwidth Managemen t screen.
VSG-1200 V2 User’s Guide 147 Chapter 16 Bandwidth Ma nagement.
VSG-1200 V2 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 148 C HAPTER 17 Port al Page, Advertisement Link and W alled Garden This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites.
VSG-1200 V2 User’s Guide 149 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden 17.3 Advertisement Links Y ou can set the VSG to display an advertisement web page first on the subscriber ’ s computer once connected to the Internet. Click Advanced and Advertisemen t to display the screen as shown next.
VSG-1200 V2 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 150 Note: A walled garden web site may not display properly or even be accessible if the domain name conta ins multiple IP addresses. Click Advanced and then W alled Garden to display the screen as shown.
VSG-1200 V2 User’s Guide 151 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden Figure 99 Subscriber Login Screen with W alled Garden Links Example.
VSG-1200 V2 User’s Guide Chapter 18 Passthrough 152 C HAPTER 18 Passthrough This chapter shows you how to set up computer and web site passthrough. 18.
VSG-1200 V2 User’s Guide 153 Chapter 18 Passthrough Figure 100 Passthrough: Subs criber IP and MAC Address The following table describes th e fields in this screen. Table 47 Passthrough: Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP & MAC Address Passthrough No.
VSG-1200 V2 User’s Guide Chapter 18 Passthrough 154 18.2.1 Destination URL and IP Address Passthrough Y ou can specify the IP address or the URL of the web site(s) that any user can access without entering a user name or password. Figure 101 Passthrough: Destination URL a nd IP The following table describes the fields in this screen.
VSG-1200 V2 User’s Guide 155 Chapter 18 Passthrough No. This read -only field displays the index number of an entry . URL Link Page Enter the web site addre ss, for example, http://www .
VSG-1200 V2 User’s Guide Chapter 19 Filter 156 C HAPTER 19 Filter This chapter shows you how to co nfigure filters to restrict access to the specified IP addresses through the VSG . 19.1 Filter Setup Y ou can set the VSG to restrict access to spec if ied IP address(es) via the VSG .
VSG-1200 V2 User’s Guide 157 Chapter 19 Filter No. This read -only field displays the index number of an entry . IP Address S pecify the IP address of a ne twork device you want to block Inte rnet access through the VSG . Enter the IP address in dotted decimal notation.
VSG-1200 V2 User’s Guide Chapter 20 Privilege User 158 C HAPTER 20 Privilege User This chapter shows how to set the VSG to allo w computers with the specified IP addresses to access the Session L ist screen. 20.1 Privilege User Setup The VSG allows specified computer(s) to access the Session List screen without having to log in first.
VSG-1200 V2 User’s Guide 159 Chapter 20 Privilege User 20.1.1 Accessing Session List As a Privilege User On the computer whose IP ad dress is included in the Privilege User screen, enter http://VSG- IP/getSessionList.cgi (where VSG-IP is the W AN or LAN IP address of the VSG) in the web browser .
VSG-1200 V2 User’s Guide Chapter 21 LAN Devices 160 C HAPTER 21 LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG . 21.1 LAN Devices Overview NA T (Network Address Translation - NA T , RFC 1631) is the translation of the IP address of a host in a packet.
VSG-1200 V2 User’s Guide 161 Chapter 21 LAN Devices Note: Y ou can configure port mapping for up to 300 LAN devices on the VSG . Figure 105 LAN Devi ces The following table describes the labels in this screen.
VSG-1200 V2 User’s Guide Chapter 21 LAN Devices 162 21.2.1 LAN Device Management Example In this example, there is a manageable switc h and a w ireless access point behind the VSG and you want to be able to remotely access th e web-based management interfaces on the manageable switch and acces s point over the Internet.
VSG-1200 V2 User’s Guide 163 Chapter 21 LAN Devices Y ou can also a ccess the LAN devices thro ugh the VSG web configurator , refer to Section 28.7.1 on page 190 for more information. 21.2.2 S pecifying an Inside Server Example Let’ s say you have a web server behind the VSG as shown in the next figure.
VSG-1200 V2 User’s Guide Chapter 22 Static Rout e 164 C HAPTER 22 S t atic Route This chapter shows you how to configure st atic routes to specified destinations. 22.1 S t atic Route Overview Stat ic routes tell the VSG routing information th at it cannot learn automatically through other means.
VSG-1200 V2 User’s Guide 165 Chapter 22 Static Route Figure 1 1 1 Advanced: S tatic Route The following table describes the labels in this screen. Table 52 Advanced: Static Route LABEL DESCRIPTION S tatic Route Set the fields below to configure st atic route settings.
VSG-1200 V2 User’s Guide Chapter 22 Static Rout e 166 Gateway IP Address This field displays the IP ad dress of the gateway device. Hop Count This field displays the “cost” of this static route. Interface T his field displays whether the static routing setting is applied on th e LAN or WA N interface.
VSG-1200 V2 User’s Guide 167 Chapter 22 Static Route.
VSG-1200 V2 User’s Guide Chapter 23 Private LAN 168 C HAPTER 23 Private LAN This chapter shows you how to set up a priv at e LAN that allows specified devices to communicate with each other . 23.1 Private LAN Overview By default the IP Plug an d Play (iPnP) and layer -2 isolation features (see Section 5.
VSG-1200 V2 User’s Guide 169 Chapter 23 Private LAN Figure 1 13 Private LAN The following table describes the labels in this screen. Table 53 Advanced: Priv ate LAN LABEL DESCRIPTION Private LAN Select Enable to activate the private LAN settings. This allows Select Disable to deactivate this feature.
VSG-1200 V2 User’s Guide Chapter 24 Syslog 170 C HAPTER 24 Syslog This chapter shows you how to configure syslo g logging. 24.1 Syslog Overview Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs.
VSG-1200 V2 User’s Guide 171 Chapter 24 Syslog The following table describes the labels in this screen. 24.1.2 Log Settings T o specify which logs the VSG is to send and the schedule for when the VSG is to send the logs, click Advan ced , Logs and click the Log Settings link.
VSG-1200 V2 User’s Guide Chapter 24 Syslog 172 Figure 1 15 Logs: Log Settings The following table describes the labels in this screen. Table 55 Logs: Log Settings LABEL DESCRIPTION Syslog Select this opti on to record and send this type of logs to the syslog server(s).
VSG-1200 V2 User’s Guide 173 Chapter 24 Syslog The following table describes the log formats. Description This field displays a short description about the syslog. Interval T ime This field displays how often the VSG sends the logs. If avai lable, en ter the numb er of minutes the VSG waits between sending th e syslog.
VSG-1200 V2 User’s Guide Chapter 24 Syslog 174 LAN Devices Informati on Id <MAC Address> LAN Devices Information <Number of devices, S tart Number , End number> Device name <status> [additional i nformation] Each time interval specified (between 1 and 10080 minutes).
VSG-1200 V2 User’s Guide 175 Chapter 24 Syslog.
VSG-1200 V2 User’s Guide Chapter 25 Session Trace 176 C HAPTER 25 Session T race This chapter shows you how to view subs criber session information on the VSG . 25.1 Session T race Overview Y ou can set the VSG to send session informatio n of subscribers accessing the Interne t.
VSG-1200 V2 User’s Guide 177 Chapter 25 Ses sion Trace 25.1.2 Session T race Filename Convention The subscriber session information is stored a plai n text file with a “txt” filename extension. The general structure of the filename is <hostname>DDMMYYHHMMS S.
VSG-1200 V2 User’s Guide Chapter 26 SNMP 178 C HAPTER 26 SNMP This chapter shows you how to set up SNMP on the VSG in order t o use a third-party management software to re motely manage the VSG . 26.1 SNMP Overview Simple Network Management Protocol (SNM P) i s a protocol u sed for exch anging management information b etween network devices.
VSG-1200 V2 User’s Guide 179 Chapter 26 SNMP The managed devices cont ain object variables/ managed objects that define each piece of information to be collected ab out a device. Examples of variab les include such as number of packets received, node port status etc.
VSG-1200 V2 User’s Guide Chapter 26 SNMP 180 The following table describes the labels in this screen. Table 59 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support. Select Disable to de-activate the SNMP support. Port SNMP Port Enter a port number on the VSG for SNMP management.
VSG-1200 V2 User’s Guide 181 Chapter 26 SNMP.
VSG-1200 V2 User’s Guide Chapter 27 Miscellanea 182 C HAPTER 27 Miscellanea This chapter shows you how to configure TCP/IP -to-RS-232 convertor set tings on the VSG to extend the connectio n to the account statement printer .
VSG-1200 V2 User’s Guide 183 Chapter 27 Miscellanea Figure 121 Advanced Setup: Miscellanea The following table describes the labels in this screen. Table 60 Miscellanea LABEL DESCRIPTION TCP/IP-RS-232 Convert or Select Enable to activate this feature.
VSG-1200 V2 User’s Guide Chapter 28 System Status 184 C HAPTER 28 System S t atus This chapter describes the screens under System S tatus . 28.1 System S t atus Overview Use the System S tatus screen to view current device status such as the W AN/LAN settings, current online user list, session lists, etc.
VSG-1200 V2 User’s Guide 185 Chapter 28 System Status The following table describes th e fields in this screen. Table 61 System S tatus: System FIELD DESCRIPTION System S tatus Host Name This field displays the descripti on name of the VSG fo r id entification purposes.
VSG-1200 V2 User’s Guide Chapter 28 System Status 186 28.3 Current User List The Current User List screen displays a list of subscribers currently logged on to the VSG for Internet access. Click System S tatus and Current User List to display the screen as shown.
VSG-1200 V2 User’s Guide 187 Chapter 28 System Status The following table describes the labels in this screen. 28.4 DHCP Client The DHCP client ta ble shows curre nt DHCP client information of all ne twork clients using the DHCP server on the VSG . Click System S tatus and DHCP to display the screen as shown.
VSG-1200 V2 User’s Guide Chapter 28 System Status 188 Figure 124 System S tatus: DHCP Clients The following table describes the labels in this screen. 28.5 Session List T o display a list session information, click System S tatus and Session List . The Session List screen displays up to 2048 entries.
VSG-1200 V2 User’s Guide 189 Chapter 28 System Status 28.6 NA T Pool T able The VSG provides a NA T address pool feature fo r use with VPN. It allows subscribers to connect to remote VPN servers that allow only one connection per source IP address. Click System S tatus and NA T Pool T able to open the screen shown next.
VSG-1200 V2 User’s Guide Chapter 28 System Status 190 Click System S tatus and LAN Devices S tatus to display the screen as shown next. This screen automatically u pdates every minute. Figure 127 System S tatus: LAN Device S tatus The following table describes the labels in this screen.
VSG-1200 V2 User’s Guide 191 Chapter 28 System Status • T o directly access the LAN device, enter the W AN IP address of your VSG and the virtual port number of the LAN de vice separated by a colon. For example, enter “http:// 192.168.1.1:6000 1” where 192.
VSG-1200 V2 User’s Guide Chapter 28 System Status 192 28.8.1 Billing Logs Backup Follow the steps below to back up billing logs to a computer . 1 In the Billing Log screen, click the Export to Txt File link. A File Download screen displays. Figure 129 Billing Log Backup: File Download 2 Select Save this file to disk and click OK .
VSG-1200 V2 User’s Guide 193 Chapter 28 System Status Figure 131 Billing Log Backup: Ex ample File Content 28.9 PMS T ransaction This screen is applicable when account billing is done using a PMS. T o display transaction message s between the VSG and PMS, click System S tatus and PMS T ransaction .
VSG-1200 V2 User’s Guide Chapter 28 System Status 194 The following table describes the labels in this screen. Table 68 System Status: Static Route Table LABEL DESCRIPTION S tatic Route T able This t able displays the static routes configured. No. This field displays the index numbe r .
VSG-1200 V2 User’s Guide 195 Chapter 28 System Status.
VSG-1200 V2 User’s Guide Chapter 29 Con figuration 196 C HAPTER 29 Configuration This chapter shows you how to back up, rest ore or reset the configuration on the VSG . 29.1 Configuration Overview The configuration file contains the factory default settings in the menus such as password, DHCP Setup, TCP/IP Setup, etc.
VSG-1200 V2 User’s Guide 197 Chapter 29 Configuration Figure 134 Configuration: Backup 2 Click Backup . A File Download window displays as sho wn next. Figure 135 Configuration Backup: File Download 3 Select Save this file to disk and click OK . A Save As window disp lays.
VSG-1200 V2 User’s Guide Chapter 29 Con figuration 198 Figure 136 Configuration Backup: Save As 4 Specify the file name and/or location and click Save to start the backup process. 29.2.1 Configuration Backup Usi ng TFTP 1 Click System T ools and Configuration .
VSG-1200 V2 User’s Guide 199 Chapter 29 Configuration Figure 138 Configuration Backup: TFTP: Succe ssful 29.3 Restore Configuration This section shows yo u how to restor e a previously saved configuration.
VSG-1200 V2 User’s Guide Chapter 29 Con figuration 200 Note: This function erases the current con figuration before restoring a previous back up configuration; please do not attempt to restore unless you have a backup configuration file stored on disk.
VSG-1200 V2 User’s Guide 201 Chapter 29 Configuration Figure 141 Configuration: Reset 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen. 3 If you want to keep all subscrib er account information, select Keep subscriber profile and/or Keep port-location mapping pr ofile .
VSG-1200 V2 User’s Guide Chapter 30 Firmware 202 C HAPTER 30 Firmware This chapter shows you how to upgrade firmware on the VSG using the web conf igurator . Note: o NOT interrupt the file upload process as t his may PERMANENTL Y damage the dev ice.
VSG-1200 V2 User’s Guide 203 Chapter 30 Firmware 4 Specify the firmware file name in the Local PC File Path field (or click Browse to locate it). 5 Click Apply to start the file transfer process.
VSG-1200 V2 User’s Guide Chapter 30 Firmware 204 30.3 Scheduled Fi rmware Upgrade Y ou can set the VSG to automatically chec k and download a new firmware from a TFTP server . This allows you to auto mate the firmware upgrade process if you have more than one VSG on your network.
VSG-1200 V2 User’s Guide 205 Chapter 30 Firmware The following table describes the labels in this screen. Table 69 Firmware: Sched uled Upgrade LABEL DESCRIPTION Disable Select Disable to de-activate schedu led firmware upgrade. Enable Select Enable to activate scheduled firmware upgrade.
VSG-1200 V2 User’s Guide Chapter 31 SSL Certificate 206 C HAPTER 31 SSL Certificate This chapter shows you how to set up Secure Socket Layer (SSL) certificates on the VSG .
VSG-1200 V2 User’s Guide 207 Chapter 31 SSL Certificate Figure 149 SSL Certificate The following table describes the labels in this screen. 31.3 Activating SSL Security Follow the steps below to activate the SSL security in the VSG .
VSG-1200 V2 User’s Guide Chapter 31 SSL Certificate 208 Figure 151 System Settings: Authentica tion: Activate SSL Login 5 Click Apply to save the changes and rest art the VSG when prompted.
VSG-1200 V2 User’s Guide 209 Chapter 31 SSL Certificate Figure 153 Installing the SSL Security Cert ificate: Second Security Alert 3 Click V iew Certificate to display the Certificate window as shown. Notice the warning about the untrusted certificate.
VSG-1200 V2 User’s Guide Chapter 31 SSL Certificate 210 Figure 155 Installing the SSL Security Certific ate: Certificate Import Wizard 5 Accept the default or specify the location to store the certificate. Click Next . Figure 156 Certificate Import Wizard: Location 6 Click Finish to import the certificate.
VSG-1200 V2 User’s Guide 211 Chapter 31 SSL Certificate Figure 157 Certificate Import Wizard: Finish 7 A Root Certificate S tore window displays as shown. Click Ye s to store the certificate to the computer . Figure 158 Root Certificate S tore 8 When the certificate is saved successfully , a Certific ate Import Wizard window displays.
VSG-1200 V2 User’s Guide Chapter 31 SSL Certificate 212 Figure 160 Certificate: De tailed In formation 10 Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in the list changed to inform you that the certificate is from a trusted host.
VSG-1200 V2 User’s Guide 213 Chapter 31 SSL Certificate.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 214 C HAPTER 32 Using The SMT This chapter introduces the SMT (System Mana gemen t T erminal) and shows you how to use the SMT to configure the VSG . 32.1 About the SMT The System Management T erminal (SMT) is a menu – driven interface that you use to configure the VSG .
VSG-1200 V2 User’s Guide 215 Chapter 3 2 Using T he SMT Figure 162 HyperT erminal Communication Parameter Settin gs Example 32.2 SMT Login Screen Press [ENTER] to display the login screen. For yo ur firs t login, enter the default administrator user name “admin” and default password “1234” and the n press [ENTER] .
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 216 Figure 164 SMT : Main Menu The following table describes the menu choices in this screen. 32.4 Navigating the SMT Interface Familiarize yourself with the SMT operations be fore you at tempt to mo dify the configuration.
VSG-1200 V2 User’s Guide 217 Chapter 3 2 Using T he SMT 32.4.1 The Navigation Keys The following table describes the keystrok es that you use in the SMT screens. 32.5 System Configuration Use the System Configuration menu to set general sys tem settings such as the system name , the domain name or change the console port speed.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 218 32.6 W AN Configuration From the main menu, type 1 and press [ENTER] to display the System Configuration menu. The W AN Configuration menu varies depending on the selection i n the WA N T y p e field.
VSG-1200 V2 User’s Guide 219 Chapter 3 2 Using T he SMT The follow table describes th e fields in this menu. 32.6.2 W AN T ype: PPPoE T o activate PPPoE suppor t on the VSG , enter P in the W AN T ype field to display the W AN Configuration screen as shown next.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 220 The following table describes the PPPo E related fields in this menu. 32.6.3 W AN T ype: PPTP T o activate PP TP support on the VSG , enter T in the WA N T y p e field to display the WA N Configuration screen as shown next.
VSG-1200 V2 User’s Guide 221 Chapter 3 2 Using T he SMT Figure 168 SMT : W AN Configuration: PPTP The following table describes the PP TP-related fields in this menu.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 222 32.7 LAN Configuration From the Main Menu screen, enter 3 to display the LAN Configuration menu as shown next. Refer to Chapter 6 on page 60 for background information. Figure 169 SMT : LAN Configuration The following table describes the fields in this menu.
VSG-1200 V2 User’s Guide 223 Chapter 3 2 Using T he SMT 32.8 System S t atus From the main menu , enter 4 and pre ss [ENTER] to display the System S tatus menu as shown next. Figure 170 SMT : System St at us The following table describes th e fields in this screen.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 224 32.9 System Utilities Use the System Utilities menus to upgrade firmware on the VSG or change the administrator login password. Console Po rt S peed This field displays the console port speed . Web Server Port This field displays the port numbe r for the embedded web server .
VSG-1200 V2 User’s Guide 225 Chapter 3 2 Using T he SMT In the SMT main menu, type 5 and press [ENTER] to display the Utilities Menu screen. T o return to the Main Menu screen, press 3.
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 226 6 Ty p e E at the “Enter Selection:” prompt to ge t the firmware file from the TFTP server . Figure 173 SMT : Firmware Upgrade Process 7 When the file transfer is complete, the VSG automatically reboots.
VSG-1200 V2 User’s Guide 227 Chapter 3 2 Using T he SMT Note: Note that as you type a password, the screen displays an asterisk “*” for each character you type. 32.10 Rest art Follow the steps below to restart the VSG . 1 In the main menu, type 6 and pr ess [ENTER].
VSG-1200 V2 User’s Guide Chapter 32 U sing The SMT 228 3 Ty p e Y and press [ENTER] to retain the subscr iber account information in the local subscriber database.T ype N and press [ENTER] to delete all subscriber account information. 4 Press [ENTER] to reset the VSG .
VSG-1200 V2 User’s Guide 229 Chapter 3 2 Using T he SMT.
VSG-1200 V2 User’s Guide Chapter 33 Troubleshooting 230 C HAPTER 33 T roubleshooting This chapter covers potential pr oblems and possible remedies. After each problem descri ption, some instructions are provided to help you to diagnose and to solve the prob lem.
VSG-1200 V2 User’s Guide 231 Chapter 33 Troublesh ooting 33.1.3 The W AN Port LEDs None of the LEDs for the W AN port light up when connect ed to an Ethernet device.
VSG-1200 V2 User’s Guide Chapter 33 Troubleshooting 232 33.3 W eb Configurator I cannot access the web configurator . The web configurator does n ot display properly . 33.4 Internet Access A subscriber cannot connect to the Internet through the VSG .
VSG-1200 V2 User’s Guide 233 Chapter 33 Troublesh ooting 33.5 The S t atement Printer This section is applicable when you purchase an external statement prin ter , also known as an account generator printer . I cannot print account information using a statement printer .
VSG-1200 V2 User’s Guide Appendix A Product Specifications 234 Appendix A Product S pecifications Table 87 Product Specifications : General S tandard IEEE 802.
VSG-1200 V2 User’s Guide 235 Appendix A Product Specifications PMS Billing Supp orts Micros Fidelio, S pectrum MK II, Marriott and Proprietary . PMS transaction logs Supports IEEE802.
VSG-1200 V2 User’s Guide Appendix B IP Address As signme nt Conflicts 236 Appendix B IP Address Assignment Conflict s This appendix describes situations where IP address conflicts may occur . Subscribers with duplicate IP addresses will not be able to access the Internet.
VSG-1200 V2 User’s Guide 237 Appendix B IP Address Assignment Conflicts Scenario 3: The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscr iber IP address is the same as the IP address of a network device not attached to the VSG .
VSG-1200 V2 User’s Guide Appendix B IP Address As signme nt Conflicts 238 Figure 181 IP Address Conflict s: Scenario 4 This problem can be solved by adding a VLAN-enabled switch or setting the computers to obtain IP addresses dynamically .
VSG-1200 V2 User’s Guide 239 Appendix B IP Address Assignment Conflicts.
VSG-1200 V2 User’s Guide Appendix C Subscr iber Login 240 Appendix C Subscriber Login T o log in as a subscriber, enter a web site address such as www .zyxel.com in a web browser . Depending on the settings, a subs criber login screen displays prompting for a user name and password.
VSG-1200 V2 User’s Guide 241 Appendix C Subscriber L ogin.
VSG-1200 V2 User’s Guide Appendix D Vendor Specific Attributes 242 Appendix D V endor Specific Attributes This appendix describes the format of the vendor specific attributes supported.
VSG-1200 V2 User’s Guide 243 Appendix D Vendor Specific Attributes Table 90 VSG-1200 V2 Supp orted VSAs NO. NAME DESCRIPTION T YPE VALUE 1 Traf fic-Limit This attribute defines total bandwidth (in Mbytes) allowed for a subscriber . Internet acce ss is based on the total upload/ download bandwidth regardless of the account expiration time.
VSG-1200 V2 User’s Guide Appendix D Vendor Specific Attributes 244 Error Messages The following table describes th e VSA-related error messages. Table 91 VSA-related Erro r Messages ERROR MESSAGE DE.
VSG-1200 V2 User’s Guide 245 Appendix D Vendor Specific Attributes.
VSG-1200 V2 User’s Guide Appendix E Report Printing Using th e SP-200 246 Appendix E Report Printing Using the SP-200 This appendix shows you h ow to print reports using the SP-200. Overview The SP-200 allo ws you to print status reports about the subscriber a ccounts and general VSG system information .
VSG-1200 V2 User’s Guide 247 Appendix E Report Printing Using the SP-200 The following sections describe ea ch report printout in detail. Daily Account Summary This report shows the username and price for the subscriber account(s ) that is created for the current day .
VSG-1200 V2 User’s Guide Appendix E Report Printing Using th e SP-200 248 The following figure shows an example. Figure 185 SP-200: Monthly Account System S t atus This report shows the current system informatio n such as the host name and W AN IP address.
VSG-1200 V2 User’s Guide 249 Appendix E Report Printing Using the SP-200 Figure 186 SP-200: System S tatus The following table describes the labels in this report. System Status ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED SYST 02D:02H:42M:46S ---------------------------- HOST VSG-1200 FRMW 1.
VSG-1200 V2 User’s Guide Appendix E Report Printing Using th e SP-200 250 Network St atistics This report shows the network stati stics on the VSG . Key combination: A B C A B The following figure shows an example. Figure 187 SP-200: Network S tatistics The following table describes the labels in this report.
VSG-1200 V2 User’s Guide 251 Appendix E Report Printing Using the SP-200 Table 94 SP-200: Netwo rk S tatistics LABEL DESCRIPTION W AST This field displays the W AN connection status. SYST This field displays the time sinc e the system was last restarted.
VSG-1200 V2 User’s Guide Appendix F Cable Types and Cable Pin Assignments 252 Appendix F Cable T y pes and Cable Pin Assignment s RJ-45 Ethernet Port The following table describes the types of netw ork cable used for the different connection speeds.
VSG-1200 V2 User’s Guide 253 Appendix F Cable Types and Cable Pin Assignments Figure 188 W AN Port Cable Pin Assignments The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port.
VSG-1200 V2 User’s Guide Appendix F Cable Types and Cable Pin Assignments 254 DB25 Male to DB9 Male Connector Figure 190 DB25 Male to DB9 Male Connector Table 98 Console Port Pin Assignment PIN NO MNEMONIC FUNCTION 1 DCD Received Line Signal Detector to the VSG .
VSG-1200 V2 User’s Guide 255 Appendix F Cable Types and Cable Pin Assignments.
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 256 Appendix G Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed.
VSG-1200 V2 User’s Guide 257 Appe ndix G Setting up Your Computer’s IP Address Figure 191 WIndows 95/98 /Me: Networ k: Configura tion Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microso ft Networks.
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 258 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click OK . 5 Restart your computer so the changes you made take ef fect.
VSG-1200 V2 User’s Guide 259 Appe ndix G Setting up Your Computer’s IP Address Figure 193 Windows 95/98/Me : TCP/IP Pr operties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’ s IP address, remove previously installed gateways.
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 260 Figure 194 Windows XP: S tart Menu 2 For W indows XP , click Network Connections . For W indows 2000/NT , click Network and Dial-up Connections . Figure 195 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .
VSG-1200 V2 User’s Guide 261 Appe ndix G Setting up Your Computer’s IP Address Figure 196 Windows XP: Control Panel: Network Connections: Pro perties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and cli ck Properties .
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 262 • If you have a static IP address click Use the following IP Address and fill in the IP addr ess , Subnet mask , and Default gateway fields.
VSG-1200 V2 User’s Guide 263 Appe ndix G Setting up Your Computer’s IP Address • Click Obtain DNS server address automatically if you do not know your DNS server IP addre ss(es).
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 264 Figure 200 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 201 Macintosh O S 8/9: TC P/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configur e: list.
VSG-1200 V2 User’s Guide 265 Appe ndix G Setting up Your Computer’s IP Address 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address bo x. • T ype your subnet mask in the Subnet mask box.
VSG-1200 V2 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 266 Figure 203 Macintosh O S X: Netw ork 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address bo x.
VSG-1200 V2 User’s Guide 267 Appe ndix G Setting up Your Computer’s IP Address.
P-660HW-T v2 User’s Guide Appendix H IP Addresses and Subn etting 268 A PPENDIX H IP Addresses and Subnetting This appendix introduces IP addresses, IP address classes and subnet masks. Y ou use subnet masks to subdivid e a network in to smaller logical networks.
P-660HW-T v2 User’s Guide 269 Appendix H IP Addresses a nd Subnetting The following table shows the network number and host ID arrangement for classes A, B and C. An IP address with host IDs of all zeros is the IP address of the n etwork (192.168. 1.
P-660HW-T v2 User’s Guide Appendix H IP Addresses and Subn etting 270 Subnet Masks A subnet mask is used to dete rmine which bits are part of th e network number , and which bits are part of the host ID (using a logical AND operation). A subnet mask has 32 bits.
P-660HW-T v2 User’s Guide 271 Appendix H IP Addresses a nd Subnetting The first mask shown is the class “C” natural m ask. Normally if no mask is specified it is understood that the natura l mask is being used. Example: T wo Subnet s As an example, you have a class “C” address 1 92.
P-660HW-T v2 User’s Guide Appendix H IP Addresses and Subn etting 272 Host IDs of all zeros represent the subnet itsel f and host IDs of all ones are the broadcast address for that subnet, so the actual number of hosts available on each subnet in the example above is 2 7 – 2 or 126 h osts for each subnet.
P-660HW-T v2 User’s Guide 273 Appendix H IP Addresses a nd Subnetting Example Eight Subnet s Similarly use a 27-bit mask to create eight subnets (000, 001, 010 , 01 1, 100, 101, 1 10 and 111 ) . Subnet Address: 192.1 68.1.0 Lowest Host ID: 192 .168.
P-660HW-T v2 User’s Guide Appendix H IP Addresses and Subn etting 274 The following table shows class C IP ad dress last octet values for each subnet. The following table is a summary for class “C” subnet planning. Subnetting With Class A and Class B Networks.
P-660HW-T v2 User’s Guide 275 Appendix H IP Addresses a nd Subnetting The following table is a summary for class “B” subnet planning. Table 113 Class B Subnet Planning NO. “BORROWED” HOST BIT S SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 1 255.
VSG-1200 V2 User’s Guide Index 276 Index A AAA 234 access control 34 access point (AP) 36 accessing a LAN device 190 methods 190 requirements 190 account billing account expiration 103 account print.
VSG-1200 V2 User’s Guide 277 Index allowable 185 set 95 configuration file backup 196 backup via TFTP 198 restore 199 restore via TFTP 199 configuration file management 35 console port 35 , 40 , 214.
VSG-1200 V2 User’s Guide Index 278 feedback 30 firmware download to T FTP server 204 firmware download 202 firmware upgrade 35 about subscriber conn ection 204 automatic 204 from a TFTP Server 203 f.
VSG-1200 V2 User’s Guide 279 Index M MAC (Media Access Control) 188 maintenance 35 Management Information Ba se (MIB) 179 management interface 30 , 35 manual firmware upgrade 202 mapping profiles to buttons on the statement printer 104 Maximum Segment Size (MSS).
VSG-1200 V2 User’s Guide Index 280 environmental 235 general 234 management 235 performance 235 physical 235 Property Management System See PMS R rack mounting installation 38 rack mounting kit 38 R.
VSG-1200 V2 User’s Guide 281 Index install certificate 208 requirement 206 SSL certifi cate inform ation 186 standard subscriber login screen 121 stat ement pr inter 40 , 95 , 104 , 106 , 246 state .
VSG-1200 V2 User’s Guide Index 282 VPN connection type 34 single-connection-per-source limitation 76 , 78 VSA 82 , 85 , 242 format 243 related error messages 244 vendor ID 85 VSG reset to factory de.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il ZyXEL Communications Vantage Service Gateway VSG-1200 V2 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del ZyXEL Communications Vantage Service Gateway VSG-1200 V2 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso ZyXEL Communications Vantage Service Gateway VSG-1200 V2 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul ZyXEL Communications Vantage Service Gateway VSG-1200 V2 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il ZyXEL Communications Vantage Service Gateway VSG-1200 V2, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del ZyXEL Communications Vantage Service Gateway VSG-1200 V2.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il ZyXEL Communications Vantage Service Gateway VSG-1200 V2. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo ZyXEL Communications Vantage Service Gateway VSG-1200 V2 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
