Manuale d’uso / di manutenzione del prodotto 304 del fabbricante ZyXEL Communications
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Pr estige 304 Broadband Sharing Gateway with 4-Port Switch User's Guide Version 3.50 October 2001.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch ii Copyright Copyright Copyright © 20 01 by ZyXEL Comm unications Co rporation. The contents of this p ublication m ay not be reproduced i n.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch FCC iii Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Op eration is subject to the following two condition s: • This device m ay not cause harm ful interfere nce.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch iv Information for Canadian Users Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecom municati ons network protective o peration and sa fety requi rement s.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch ZyXEL Limited Warranty v ZyXEL Limited W arranty ZyXEL warrants to the ori ginal end user (purc haser) th at this product is free from any defects in m aterials or workmanshi p for a pe riod of up to one year from the date of purchase.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch vi Customer Support Customer Support Please have the following i nformation re a dy when you contact customer support. • Product model and serial num ber. • Warranty Inform ation. • Date that you received your device.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Table of Contents vii T able of Contents Copyright...................................................................................................................... .......................
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch viii Table of Contents 2.5 Resetting the Pr estige ...................................................................................................... .............. 2-5 2.5.1 Procedure T o Use The RESET Bu tton.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Table of Contents ix 5.5.1 Introduction .............................................................................................................. .............. 5-7 5.5.2 General In formation A bout Static Routes .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch x Table of Contents 8.3 Problems with the L AN Interface............................................................................................. .... 8-2 8.4 Problems with the W AN Interf ace .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch List of Figures xi List of Figures Figure 1-1 Internet Access App licatio n ......................................................................................... ................ 1-4 Figure 2-1 Fr ont Panel .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch xii List of Tables List of T ables Table 2-1 LED Descriptions ..................................................................................................... ...................... 2-1 Table 2-2 Ethernet Cable Re quirements for LAN 10/100M Port C onnections .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch List of Diagrams xiii List of Diagrams Diagram 1 Single-PC per Modem Har dware Configur ation ........................................................................... .. A Diagram 2 Prestige as a PPPoE Client .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch xiv Preface Preface About Y our Gateway Congratulat ions on y our purchase of the Presti ge 304 B roadband Sha ring Gate way. The Prestige 304 is a dual Ethe rnet broadba nd gateway inte grated with n etwork m anagement feat ures that allows access to the Internet via ca bl e/xDSL m odem.
Getting Started I P P a a r r t t I I : : Getting Started This section helps you connect and install you r Prestige..
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Getting to Know Your Prestige 1-1 Chapter 1 Getting to Know Your Prestige This chapter introduces the main features and applica tions of the Prestige as well as a checklist for fast Internet access.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 1-2 Getting to Know Your Prestige NAT (Network Address Translatio n)/SUA (Single User Account) NAT (RFC 1 631) or SUA allows the translation of an Inter net Protoc ol address used within one network t o a different IP address k nown wit hin anothe r network.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Getting to Know Your Prestige 1-3 Full Network Management Your Prestige ha s a convenie nt web confi gurator and also supports a n FTP (File T ransfer Prot ocol) se rver for remote ma nagement and T FTP (Trivial FTP).
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 1-4 Getting to Know Your Prestige Figure 1-1 Internet Access Applica tion.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Hardware Installation 2-1 Chapter 2 Hardware Installation This chapter shows you how to connect hardware and perform the initial setup. 2.1 Prestige Front and Rear Panels 2.1.1 Front Panel LEDs The LEDs on th e front pa nel indicate t h e operational status of the Prestige .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 2-2 Hardware Installation LED COLOR STATUS DESCRIPTION Flashing The 10M LAN is sending/receiv ing packets. Orange On The Prestige is connected to a 100Mbps LAN. Off The 100M LAN is not connected.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Hardware Installation 2-3 2.2.1 W AN 10M Port Connecting the Prestige to a Cable Mod em 1. Connect the WAN 10M port on the Prestige to the Ethernet port on your cable modem using the Ethernet cable that came with your cable m odem.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 2-4 Hardware Installation 2.2.4 LAN 10/100M Connections/Uplink Button Usage at a Glance Table 2-2 Ethernet Cable Requiremen ts for LAN 10/100.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Hardware Installation 2-5 2.5 Resetting the Prestige If you have forgotte n your password or cannot access the Prestige you will need to use the RESET button on the rear panel of the Prestige to reinstall the conf iguratio n (rom) file.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 2-6 Hardware Installation 2.6.3 Using CI Commands CI commands ar e recomm ended for ad vanced users only.
The Web Configurator Screen s II P P a a r r t t I I I I : : The Web Configurator Screens This section introduces and describes the Pr estige web configurator screens including MAIN MENU, WIZARD SETUP , ADV ANCED and MAINTENANCE.
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Introducing the Web Configurator 3-1 Chapter 3 Introducing the Web Configurator This chapter describes how to access the prestige we b configurator and provides an overview of its functionality.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 3-2 Introducing the Web Configurator Figure 3-1 The MAIN MENU Screen of the Web Configurator Follow the instructions you see in the MAIN MENU screen or click the icon (located in the top right corner of most scree ns) to vie w embedded help.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Introducing the Web Configurator 3-3 Figure 3-2 Overvie w of the Prestige Web Configurator.
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Wizard Setup Screens 4-1 Chapter 4 The Wizard Setup Screens This chapter provides information on the Wiza rd Setup screens in the web configurator. 4.1 Wizard Setup – Screen 1 4.1.1 General Setup and System Name General Setup contains adm inistrati ve and system -related inform ation.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 4-2 The Wizard Setup Screens PPTP supports on-demand, multi-protocol, and virtual priv ate network ing over public networks, such as the Internet. For more inform ation on PPTP, please refer to the PPTP Appendix .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Wizard Setup Screens 4-3 without problems. However, the In ternet Assigned Numbers Autho rity (IANA) has reserved the following three blocks o f IP addresses sp ecifically for private networks: Table 4-1 Private IP Address Ranges 10.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 4-4 The Wizard Setup Screens The subnet mask specifies the network number portion of an IP address. Your Prestige will compute the subnet mask automatically based on the IP address th at you entered.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Advanced Screens 5-1 Chapter 5 The Advanced Screens This chapter provides information on the Advanced screens in the web configurator. 5.1 The System Screen This section briefly describes the tab s General , DDN S and Passw ord in the system screen.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 5-2 The Advanced Screens 5.2 The LAN Screen This section details DHCP setup and LAN TCP/IP in the LAN screen. 5.2.1 DHCP Setup DHCP (Dynamic Host Configur ation Protocol, RFC 2131 and RFC 2132) allow s individual clients to obtain TCP/IP configuration at start-up fro m a server.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Advanced Screens 5-3 Only , it will incorporate the RIP informa tion that it recei ves; when set to None , it will not send any RIP packets and will ignore an y RIP packets received.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 5-4 The Advanced Screens 5.4.1 Introduction SUA (Single User Account) is a ZyNOS implementation of a subset of NAT (Netwo rk Address Translation).
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Advanced Screens 5-5 SERVICES PORT NUMBER Finger 79 HTTP (Hyper Text Transfer pro tocol or WWW, Web) 80 POP3 (Post Office Protocol) 110 N.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 5-6 The Advanced Screens 5.4.5 Configuring Servers Behind SUA (Example) Let’s say you want to assign ports 22- 25 to one server, port 80 to another and assign a default DM Z server IP address of 192.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Advanced Screens 5-7 Figure 5-3 SUA/NAT Web Configurator Screen If you do not assign a Default DMZ Serv er IP Address, then all packets receiv ed from ports not specified in this screen will be discarded.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 5-8 The Advanced Screens 5.5.2 General Information About Static Routes Each remote node specifies only the network to which the gateway is directly c onnected, and the Prestige has no knowledge of the netwo rks beyond.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Advanced Screens 5-9 5.6.1 T abs in the Parental Control Screen To access the tabs desc ribed next, click ADVANCED and then PARENTAL CONTROL . 5.6.2 E-mail Configur e where and when to send logs/alerts in this screen.
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch The Maintenance Screens 6-1 Chapter 6 The Maintenance Screens This chapter briefly describes the Mainte nance screens in the web configurator. 6.1 Introduction The web con figurator al lows easy m aintenance of y our Presti ge and is recom mended fo r all users.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 6-2 The Maintenance Screens 6.5.1 Backup This scr een back s up your curren t Prestig e configu ration.
Advanced Management Using FTP/TFTP III P P a a r r t t I I I I I I : : Advanced Management using FTP/TFTP This section provides information on Fi rmware and Configuration File Maintenan ce using FTP/TFTP .
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Firmware and Configuration File Maintenan ce 7-1 Chapter 7 Firmware and Configuration File Maintenance This chapter tells you how to back up and restore your configuration file as well as upload new firmware and a new configuration using FTP/TFTP.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 7-2 Firmware and Configuration File Maintenan ce Table 7-1 Filename Conventions FILE TYPE INTERNAL NA ME EXTERNAL NA ME DESCRIPTION Configuration File Rom-0 *.rom This is the configurati on filenam e on the Prestige.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Firmware and Configuration File Maintenan ce 7-3 7.2.2 Example of FTP Commands from the Command Line 331 Enter PASS command Password: 230 Logged in ftp> bin 200 type I OK ftp> get rom-0 zyxel.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 7-4 Firmware and Configuration File Maintenan ce Step 2. Launch the TFTP client on your computer and co nnect to the Prestige. Se t the t ransfer mode to binary be fore starting data transfe r.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Firmware and Configuration File Maintenan ce 7-5 7.3 Restore or Upload a Configuration File This section shows you how to restore a previously save d co nfiguration.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 7-6 Firmware and Configuration File Maintenan ce Figure 7-2 Restore Using FTP Session Example 7.4 Uploading a Firmware File This section shows you how to upload a firmware file. You can upload a configuration file by following the procedure in secti on 7.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Firmware and Configuration File Maintenan ce 7-7 Figure 7-3 FTP Session Example of Firm w are File Upload More commands (found in GUI-b ased FTP c lients) are listed earlier in this chapter. 7.
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Troubleshooting and Additional Information IV P P A A R R T T I I V V : : Troubleshooting and Additional Information This section provides information abo ut solving common problems, so me Appendices, as well as a Glossary and Index.
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Troubleshooting 8-1 Chapter 8 Troubleshooting This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch 8-2 Troubleshooting 8.3 Problems with the LAN Interface Table 8-3 Troubleshooting the LAN Interface PROBLEM CORRECTIVE ACTION I cannot access the Prestige from the LAN. Check your Ethernet cable t ype and connections.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Troubleshooting 8-3 8.5 Problems with Internet Access Table 8-5 Troubleshooting Internet Acces s PROBLEM CORRECTIVE ACTION I cannot access the Internet. Connect your cable/xDS L modem with the Prestige using the ap propriate cable.
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Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Appendix A A Appendix A PPPoE PPPoE in Action An ADSL m odem bridge s a PPP session over Ethernet (PPP over Ethernet, RFC 2516) fr om your PC to an ATM PVC (Permanent Virtual Circuit ) which connect s to a xDSL Access Con centrator where the PPP session terminates (see the next figure ).
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch B Appendix A How PPPoE Works The PPPoE driver makes the Et hernet appear as a se rial link to the PC and the PC runs PPP over it, while the modem bridges t he Ethernet frames to the Access C oncen trator (AC).
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Appendix B C Appendix B PPTP What is PPTP? PPTP (Point -to-Point Tunneling P rotocol ) is a Mi crosoft pr oprietary p rotocol (R FC 2637 for PPTP is informational only) to tunnel PPP frames.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch D Appendix B PPTP Protocol Overview PPTP is very similar to L2TP, since L2TP is based on both PPTP and L2F ( Cisco's Layer 2 Forwarding) . Conceptually, there are three par ties in PPTP, nam ely the PNS (PPTP Network Server), the PAC (PPTP Access Concentrator) a nd the PPTP user.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Appendix B E PPP Data Connection The PPP frames are tunneled bet ween the PNS and PAC over GRE (General Routing Encapsulation, RFC 1701, 1702). The individual calls within a tunnel ar e disting uished using the Call ID field in the GRE header.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch F Appendix C Appendix C Power Adapter Specifications JAPAN, TAIWAN AND USA PLUG STANDARDS Model Number DSA-0151A-05A Input Power AC100-120V 50/60Hz Output Power 5VDC, 2.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Glossary G Glossary A ADSL Asymmet rical Digital Subsc riber Line is a n asymme trical technology w hich means that the downstream data rate of the line is much higher than the upstream data rate.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch H Glossary data comm unications equi pment (DC E) devices. DHCP Dynamic Host Configuration Protocol automatically assig ns IP addresses to clients when they lo g on. DHCP ce ntralizes IP a ddress m anagement on ce ntral com puters that run the DHCP server program .
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Glossary I H Host Any computer on a network that is a repo sitory for services available to other computers on the netwo rk. It is qui te comm on to have o ne host m achine provide several services, such as WWW and USENE T.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch J Glossary L LAN Local Area Network is a shared comm unicati on system to which m any comput ers are attached.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Glossary K relays the PPP frames to the PNS (PPTP Network Server). A PAC must have IP and dial-up capability. POP Post Office Protocol. This is a comm on pr otocol used for sending, receivi ng, and delivering mail messages.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch L Glossary PSTN Public Switched Telephone Network was pu t into place many years ago as a voice telephone call-switching system.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Glossary M Two wires are twisted together to form a pair; the pair form a balanced circuit. The twisting prevents interferen ce problems, STP provides protection against external crosstalk. Straight-throu gh Ethern et cabl e A cable that wi res a pin t o its equi valent pin.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch N Glossary servers. V W WAN Wide Area Networks link geographically dispersed offices in other cities or around the globe.
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Index O Index 4 4-Port Switch ................................................... 1-1 A About This User's Guide .................................. xiv About Your Gateway .................
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch P Index DSL Modem .................................................... 1- 3 Dynamic DNS.................................................. 5-1 Limitations ......................................
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Index Q I IANA ............................................................... 4-3 IGMP (Internet Group Multicast Pr otocol) ...... 5-3 Industry Canada ........................................
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch R Index PPTP Protocol Over view .................................... D PPTP Support .................................................. 1- 2 Preface ............................................
Prestige 304 Broadband Sharing Gateway with 4 -Port Switch Index S To avoid dam age to the Prestige ...................... 2-4 Trademarks ......................................................... ii Traditional Dial-u p Scenario ......................
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il ZyXEL Communications 304 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del ZyXEL Communications 304 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso ZyXEL Communications 304 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul ZyXEL Communications 304 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il ZyXEL Communications 304, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del ZyXEL Communications 304.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il ZyXEL Communications 304. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo ZyXEL Communications 304 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.