Manuale d’uso / di manutenzione del prodotto SIP-T48G del fabbricante Yealink
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Copyright © 2014 YEALINK N ETWORK TECHNO LOGY CO ., L TD. Copyright © 2014 Y ea link Network T echnol ogy CO ., LTD . All rights reser v ed. No parts o f this publicatio n ma y be reproduc ed or tra.
Note: Thi s device is tested a nd comp l ie s wi th the li mi ts for a Class B dig ital de vice, p ursua nt to P ar t 15 of the FCC Rul es. These li mi ts are de signe d to p rovide rea sonable p ro tection ag ainst harmfu l i nterf erence in a resid enti al i nstal l ation.
Yeali nk S IP-T48G IP pho ne fi rmw a re co ntains third -pa rty softw are under the GNU General Publ i c Li ce nse (GPL). Yeali nk uses softw are under the speci fi c ter ms of the GPL. Plea se refe r to the GPL for the exac t terms and co ndi tio ns of the l icense.
About This G uide ix Tha n k you for cho osing the SIP - T4 8G I P p hone, an u ltra -elegant gigabit IP phone wh ic h is exq uisitely designed to p rovide business te le p hony features , such as C all Ho ld, C all T ransfe r , B usy L a mp F ield, Call R ecording, M ulti cas t P a ging and Conf ere nce over an I P network.
User Guid e fo r the SI P - T48G IP Ph one x P a ck ag ing Contents on page 9.
T able of C o nten t s xi About This Guide .................................................................. ix In T h is G uide ................................ .................................................................................... ix Sum mar y of Chan ge s .
User Guid e fo r the SI P - T48G IP Ph one xii K ey as Se n d ................................................................................................................ 31 Audio Sett i n gs .......................................................
T able of C o nten t s xiii Bus y Lam p Fi e ld (BL F) ................................................................ .................................. 125 Call R e co rd i n g ................................ ......................................
User Guid e fo r the SI P - T48G IP Ph one xiv.
Ov er view 1 This chap ter provide s t he overview o f the SIP - T4 8G IP phone . T op ic s incl ude: Hardware Component Inst ruc tions Ico n Inst ruc tions LED Instruc t ions Use r Inter faces Do c ume ntat ions If you require add itio n al informa tion o r assistan ce with your new ph one, contact yo ur syst em administrator .
User Guid e fo r the SI P - T48G IP Ph one 2 Hardware co m ponen t instructio n s of the SIP - T48 G IP phone are: Item Descripti on ① P ower Ind icat or LED Indicates pho ne p ower and s om e feature s t atuse s.
Ov er view 3 Icons Descripti on (Flash ing) R eg istering Hands -free speak e rphone mode Handse t mo de Heads et mode Multi-l ing ual lowercas e lette r s inp ut mode Multi-l ing ual uppercas e lette.
User Guid e fo r the SI P - T48G IP Ph one 4 Icons Descripti on A call c a nnot b e re corded R ecording starts successfully R ecording cannot b e started R ecording cannot b e stopp ed Bluetoo th m o.
Ov er view 5 T wo wa ys t o c ustomize configuration s of your SIP - T48G IP p hone: The user inter face on the IP phone. The user inter face in a web b rows e r on your PC.
User Guid e fo r the SI P - T48G IP Ph one 6 Opti ons Phone Us er Inter face W eb User Inter fa ce -- Auto Ans wer √ -- Auto R e dial √ -- Call Comple tion √ -- Call Fo r ward √ -- Call W a it.
Ov er view 7 Opti ons Phone Us er Inter face W eb User Inter fa ce -- Acc o unt Status √ -- Label √ -- Display Name √ -- R eg ister Name √ -- Use r Name √ -- P a ss wor d √ -- SIP S er ver.
User Guid e fo r the SI P - T48G IP Ph one 8.
Getting St arted 9 This chap ter provide s the fol low ing b as ic installation instruc tions and inf ormation for obtaining t he best p e r formance with the SIP - T4 8G IP phone.
User Guid e fo r the SI P - T48G IP Ph one 10 W all Mou nt B rac ket (Op t ional) P ower Adapter (Optional) Hand set & Handset Cor d Ethernet Cable Qu i ck Installation Gui d e & Q uic k R ef erence Guide Che ck the list before inst allation.
Getting St arted 11 If your phone is a lre ady installed , pr oc ee d to Phone In itialization on page 13 . This s ection intro duces how to install the ph on e : 1) Attach the stand or the optional w.
User Guid e fo r the SI P - T48G IP Ph one 12 2) C onne ct th e ha ndset and optional headse t Note 3) C onnect the network and p ower Y ou have two o p ti ons fo r p ower and ne twork c onne ctio n s. Y our s yste m administrator will advise you whi ch one to u s e.
Getting St arted 13 P ower over E t he rne t With the inclu d ed or a re gular Ethernet ca b le, the SIP - T 48G IP phon e can be powered from a Po E-co m pliant switch or hu b. T o co nne ct the Po E: 1. Connect the Eth e rne t cable b etween the Inte r net port on the ph on e a nd an ava ilable port o n the in-line power switch/hub.
User Guid e fo r the SI P - T48G IP Ph one 14 Gene rall y , your phone will be deployed with multiple other phones. In this cas e , your syst em ad ministra tor will configure the phon e parameters be forehand, so that afte r you sta rt up your phone, the pho n e will be registe r ed and ready for use.
Getting St arted 15 N o. Name Descripti on up to six lines. V a riou s fe atures can be a ssign ed to line k e ys. Each line key ca n s how the label and ind icate sta tus of the assi g ne d featu re . 6 DS S K e y Provides a qui ck access t o the line k ey co n figuration scree n.
User Guid e fo r the SI P - T48G IP Ph one 16 N o. Name Descripti on 1 Sc ree n Title Area Displays th e title of the acc e ss menu screen . 2 Opera tion Optio n Are a Displays va riou s opera tion optio n s f or diffe rent menu sc ree ns . 3 Menu T re e Area Displays m enu item s.
Getting St arted 17 values p age by page, or pres s or to scrol l values one by one. Select a value for a f ield. From the p ull-do wn list, tap the value or scro ll to the va lu e a nd then pre ss . Y ou can e nte r data and edit fields using the key pad o n t h e p hon e : T o ente r or edit data : 1.
User Guid e fo r the SI P - T48G IP Ph one 18 Y ou can v iew ph one st atu s via p hone us e r in terf ace or web user interf ace. A va ilable informa tion of phone sta tus incl udes: Gene ral i nforma tion (IP ad dress, MAC addr es s and fir m ware version) Network sta tus (e.
Getting St arted 19 3. Enter th e user name (admin) and password (admin) in the login p ag e. 4. Click Confirm t o lo g in. The pho ne s tatu s is displayed on th e first page of the web user interfa ce. If your phone cannot contact a DHCP ser ver for any reason, yo u need t o c onfigure network s ettings m an ually .
User Guid e fo r the SI P - T48G IP Ph one 20 3. T ap the desired v a lue (IPv4, IPv6 or IPv4 & IPv6) f rom t h e p ull-do wn list. 4. T ap the Save sof t k ey to accept the change or to cancel. T o co nfigure a static IPv4 ad dr es s via phone user inter face: 1.
Getting St arted 21 4. Enter the desir e d valu e s i n the IP Address , IP v6 IP Pref ix , Ga tewa y , Primar y DNS an d Seconda r y DNS field s re spectively . 5. T ap the Save sof t k ey to accept the change or to cancel. If you are using a n xDS L modem, you ca n connect you r p hone to the Inte rn et via PP P oE mode.
User Guid e fo r the SI P - T48G IP Ph one 22.
Cust omizing Y our Phon e 23 Y ou can customize your SIP - T4 8G IP phone b y p er son a lly co nf iguring certa in settings, for exa mple, wallpaper , time & date and ring tones. Y ou can add contacts to the p hone’s lo cal directory m an ually o r from the call histor y .
User Guid e fo r the SI P - T48G IP Ph one 24 2. T ap or , o r p ress or to select the desired wa llp a per image. 3. T ap the Save sof t k ey to accept the change or to cancel. W allpa per is configurable via w e b user i n ter face at the p ath Set tings -> Pref e ren ce .
Cust omizing Y our Phon e 25 Ba cklight Id l e I ntensity de cide s whether the IP phone turns off or dusky t he backlight o f the tou ch screen af ter a p eri od of inactivi t y . Y ou can configure the ba cklight status on the tou ch s creen as the fo llowing type s: Alwa ys O n: B a cklight i s on pe r ma n ently .
User Guid e fo r the SI P - T48G IP Ph one 26 3. T ap the desired v a lue from the pull-down list. The default c ontrast lev e l is 6. 4. T ap the Save sof t k ey to accept the change or to cancel. The default language of the phone us e r interf ace is Engli sh .
Cust omizing Y our Phon e 27 2. T ap the desired languag e. 3. T ap the Save sof t k ey to accept the change. T ex t displayed o n the phone user inter fa ce will chang e to the s elected language. T o change the lang ua g e for the web user interfa ce: 1.
User Guid e fo r the SI P - T48G IP Ph one 28 T o co nfigure the SNTP s e tting s via phone user inter face: 1. T ap -> Bas ic -> T ime & Date -> Genera l . 2. T ap the gray box of the T ype f ield. 3. T ap S NTP Settings from the pull-dow n list.
Cust omizing Y our Phon e 29 4. Enter th e specific date and time in the co rres ponding fields. 5. T ap the Save sof t k ey to accept the change. The time and date d isplay ed o n the to uch screen will c h ang e a cco rd ingly . The re ar e 7 available date form ats .
User Guid e fo r the SI P - T48G IP Ph one 30 5. T ap the desired time format ( 12 Ho ur o r 24 Hour) f rom the pull-do wn list. 6. T ap the Save sof t k ey to accept the change or to cancel. Time and date are co nfigurab le via w e b use r int erface a t the path S e ttings -> Time & Date .
Cust omizing Y our Phon e 31 Y ou can se t the "# " or "* " to per form as a send k e y while dia ling. T o configure k ey as se nd via phone us e r interf ace: 1. T ap -> Call Fea tures -> Ge ne ral . 2. T ap the gray box of the K ey a s Send field.
User Guid e fo r the SI P - T48G IP Ph one 32 T o adj ust the volume when the phone is idle: 1. Press to adjust the rin g er volume . Note T o adj ust the volume when the phone is during a call: 1. Press to ad ju s t the volu m e of currently e ng aged audio de vice (ha ndset, spe ak e rph one or headset) .
Cust omizing Y our Phon e 33 2. T ap the desired rin g tone. 3. T ap the Save sof t k ey to accept the change or to cancel. T o select a ring tone for the acco unt via web user inter fa ce: 1. Click on Account . 2. Select the d es ir e d a cc ou n t from th e p ull-do wn list of Account .
User Guid e fo r the SI P - T48G IP Ph one 34 T o upload a cu st om ring tone for you r ph one via web user int er fa ce: 1. Click on S etting s - > Pref erence . 2. In the Up load Ringtone field, click Browse to lo cat e a rin g tone file (the file f orm a t must be *.
Cust omizing Y our Phon e 35 The selected list app ea rs i n the Enabled col umn. 3. R ep eat the step 2 to add mo re lists t o the Enab led colu m n. 4. T o remove a list f rom the Ena bled col umn , se lect th e desir e d list and then clic k . 5. Click Confirm t o acc ep t the change .
User Guid e fo r the SI P - T48G IP Ph one 36 - If mo re than one list is enab led fo r th e directo r y , t ap the desir e d l ist you want t o view , a nd then tap the OK s of t k ey . The built-in phone directo r y can store the na me s and p hone numbers of your co nta cts.
Cust omizing Y our Phon e 37 3. T ap N e w Gro up . 4. Enter t he desired grou p name in t h e high light ed field. 5. T ap to accept the cha nge . 6. T ap to s p ecify a rin g tone f or th e gr ou p . 7. T ap the desired rin g tone. If Aut o is s elected , th e contact in this grou p will u se the ring t on e specified to the co n tact.
User Guid e fo r the SI P - T48G IP Ph one 38 2. T ap S e tting . 3. T ap the desired grou p . 4. T ap af ter the grou p . 5. Edit the g roup name in the highlight ed field. 6. T ap to accept the change . T o delete a g roup from the loc al director y: 1.
Cust omizing Y our Phon e 39 Y ou can a dd contacts to t he local directory in the f ollo wing wa ys : Manually From call history From remote phone book Adding Con t act s M a nua lly T o a dd a co nta ct to the loc al director y m an ually: 1.
User Guid e fo r the SI P - T48G IP Ph one 40 11. T ap the Save sof t k ey to accept the change or to cancel. Note Adding Con t act s from C a ll Hi story T o add a contact to the local directo r y from the call histor y: 1. T ap . 2. T ap or to turn pages .
Cust omizing Y our Phon e 41 Adding Con t act s from remo te pho ne b ook T o a dd a co nta ct to the loc al director y f rom rem ote ph on e b oo k : 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 42 6. Edit the corresp onding fields. 7. T ap the Save s oft k ey to sa v e the contact to the local directo r y . If the co n tact h as alr e ad y e xist ed in the lo cal directory , the to uc h scree n will prompt "Over write the ori ginal contact?".
Cust omizing Y our Phon e 43 4. T ap the Save sof t k ey to a ccept the change or to cancel. T o delete a contact f rom the lo cal directory : 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 44 If Local D irectory is disabled f or the directory , tap -> A ll Contacts or tap -> Dire cto r y -> Al l Conta cts t o e n ter the loc al director y . 2. T ap S e tting . 3. T ap the check box of Select Al l .
Cust omizing Y our Phon e 45 3. Click Upload Photo to uplo ad th e photo . Y ou can click Delete Photo to delete th e custom ph oto . Note T o change the cu s tom p hoto for the contact via web user int e r face : 1. Click on D irector y -> Loc al Directory .
User Guid e fo r the SI P - T48G IP Ph one 46 T o place a call to a co ntact f rom the loc a l director y: 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
Cust omizing Y our Phon e 47 T o sea rch for a contact in the local directo r y: 1. T ap . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T48G IP Ph one 48 5. T o adjust the displ ay order of the enabl e d list, select the d esire d list , a nd click or . 6. Click Confirm t o acc ep t the change . The touc h s creen will display t h e search results in the adju s ted orde r .
Cust omizing Y our Phon e 49 Y ou can m an age your phone’s local directo r y via p hone us e r inter face or web user inter face. But you c a n only import or exp ort the contact list via web user int e r face. T o import an X ML f ile of c ontact list via web user interf ace: 1.
User Guid e fo r the SI P - T48G IP Ph one 50 It will preven t im porting th e ti tle of the co nta ct inform a tion whic h is loc a ted in the first line of the CS V file. 4. Click Import CSV to import t he co n tact list. 5. (Optional.) Mar k the On radio b ox in the Delete Old Contacts fie ld .
Cust omizing Y our Phon e 51 T o exp ort a co nta ct list via web us e r inter face: 1. Click on Director y -> Loc a l Directo r y . 2. Click Export XML (or Export CSV ). 3. Click Save t o s a ve the contact li st to you r local sys tem . Note The b uilt-in phone director y ca n store the names and phone numb ers f or a blacklist.
User Guid e fo r the SI P - T48G IP Ph one 52 4. Enter th e name and the office , mobil e or other n umbers in the corre sp onding f i elds . 5. T ap the gray box of the A ccou nt fi e ld.
Cust omizing Y our Phon e 53 pa ge 36 . Y ou can a dd local co nta cts, se ar ch for a contact, o r simp ly di a l a contact number from the corporate directory . Y ou can configure your new phone t o access up to 5 co r porate directories. The phone supports up to 50 00 corporate direc tor y en tries .
User Guid e fo r the SI P - T48G IP Ph one 54 The pho ne connects to load the corporate d ir e ctory , an d t hen d is p lays co r porate co n tacts on the touch screen. Y ou can t ap to b ack to the p re viou s inte r face. T o sea rch for a contact in the corporate directo r y : 1.
Cust omizing Y our Phon e 55 T o ena ble the presentation of call er ide ntity sto red in re mote phone book via web us e r inter face : 1. Click on Director y -> R e mote Ph one Book . 2. Select Enabled from the p ull -down list o f Sea rch R e mote Phoneboo k Na me .
User Guid e fo r the SI P - T48G IP Ph one 56 T o view the call history : 1. T ap . The touc h s creen displays all c a ll records. 2. T ap or to turn p ages. Y ou can also pre ss or to switch p a g es. Y ou can t ap Mi sse d , Placed , R eceived or Fo r warded to view entries in e ach call list directly .
Cust omizing Y our Phon e 57 T o add a contact to the b lacklist directo r y f rom the call histor y list: 1. T ap . The touc h s creen displays all c a ll records. 2. T ap or to turn p ages. Y ou can a lso pre ss or to switc h pages. Y ou can t ap Mi sse d , Placed , R eceived or Fo r warded to view entries in e ach call list directly .
User Guid e fo r the SI P - T48G IP Ph one 58 The touc h s creen prompts the foll owing wa rning: 5. T ap the OK sof t key t o c onfirm the d eletion or the Ca ncel sof t k e y to can cel. T o delete a ll en tries from the call history list: 1. T ap .
Cust omizing Y our Phon e 59 The touc h s creen p rom p ts t he f oll owing wa rning: 6. T ap the OK sof t key t o c onfirm th e deleti on or the Cancel sof t key to cancel. If you want to use a wired h ea d set , p hys ically c onne ct you r h ea dset and activate t he hea dset mode for u s e.
User Guid e fo r the SI P - T48G IP Ph one 60 using the h ea dset to place a call, refer to Placing Calls on page 88 . T o dea ctivate the headset mode : 1. Press ag ain on the p hone . The HEAD SET key LED goes o ut, a nd the ico n dis appears fro m the to uch screen when t he headset mo de is deactivate d.
Cust omizing Y our Phon e 61 Y ou can use two hea dsets wh e n e n ab ling dual headset . T o use this feature, you must phys ically co nn ect hea dsets to t h e headset jack and handset jack res pe ctively .
User Guid e fo r the SI P - T48G IP Ph one 62 T o activate th e B luetoo th m ode via p hone user int e r face: 1. T ap -> Bas ic -> B l uetoo th . 2. T ap the On radio box of th e Bl uetoo t h f ield. The IP phone scans the ava ila b le B luetoo th headse t auto m atically .
Cust omizing Y our Phon e 63 When there is no found Bluetooth devices o n the tou ch scree n, tap the Sc a n s of t ke y to sea rch the Blu etooth device . The phone prompts you to e nte r the password . 3. Enter th e PIN in the P a ss word f ield. The default PIN i s “ 0000 ” .
User Guid e fo r the SI P - T48G IP Ph one 64 The Bluetooth ic on a pp ears on the touc h scree n. With the B luetoo th hea dset pa ired and co nne cted , you can use the Bluetooth headset to place a nd answer calls. F or more informat ion, re f er to the docu m ent ation from the Bluetoo th h ea dset manufacturer .
Cust omizing Y our Phon e 65 3. T ap the Off radio box o f the Auto Connect field. T o change the priority of pa ir ed B luetoo th de vices ： 1. T ap -> Bas ic -> B l uetoo th . 2. T ap a f ter the desired Blu e tooth head set. 3. T ap Mo ve Up or M ove Down from the pro m pt list .
User Guid e fo r the SI P - T48G IP Ph one 66 you n ee d to scan a nd connect it again. T o delete your Blu etooth he ad set from your phone: 1. T ap -> Bas ic -> B l uetoo th . 2. T ap a f t er the desired Bluetoo th h ea dset you want t o delete.
Cust omizing Y our Phon e 67 2. T ap the O ff r a dio box of the B luetooth f ield. The Bluetooth ic on disa p pears from the touc h scree n. Bluetoo th m ode is configurable via web user inter fa ce a t the path F ea ture s -> Bluetooth . T wo type s of DSS keys: Line K eys a nd Pro grammable K ey s .
User Guid e fo r the SI P - T48G IP Ph one 68 9. T ap the Save sof t k ey to accept the change or to c a ncel. Y ou can also ta p the line key 30 (DSS K ey ), and then ta p th e desired line key to assig n functio na lity to it.
Cust omizing Y our Phon e 69 Speed Dial Y ou can use this k e y f eature to s pe ed up diali ng the numbers of ten used or hard to rem ember . Depen denci e s: T ype ( Speed Di al ) A cc ount ID (t h .
User Guid e fo r the SI P - T48G IP Ph one 70 V a lue ( the g roup pickup co de ) Usa ge: T ap the gr ou p pickup k e y on you r ph one when a p hone number in the gr ou p receives an inc oming call. The call is answere d o n y ou r p hone . DTMF Y ou can use this k e y f eature to send the speci f ication o f arb itrar y k ey sequences via DTMF .
Cust omizing Y our Phon e 71 Depen denci e s: T ype ( K e y Even t ) K ey Eve nt ( XML Group ) XML G rou p ( the r em ote gro up nam e yo u wan t to access if remote phone book is co nfigured) Label (k e y label displa y ed on the tou ch scree n) Usa ge: T ap the X ML group k ey t o acc ess the remote group specified in the X ML Gr ou p field.
User Guid e fo r the SI P - T48G IP Ph one 72 Usa ge: T ap the conferen ce k ey during a n acti ve call to se t up a conference with t h e numbe r specified in the Value fi e ld. Note F orwa rd Y ou can use this k e y f eature to for ward a n incoming call to someone else .
Cust omizing Y our Phon e 73 new call to the n umber speci fied in th e V a lue field. Note Hold Y ou can use this k e y f eature to place an active call on hold o r retr ieve a held call. Depen denci e s: T ype ( K e y Even t ) K ey Eve nt ( Hold ) Label (k e y label displa y ed on the tou ch scree n) Usa ge: 1.
User Guid e fo r the SI P - T48G IP Ph one 74 Label (k e y label displa y ed on the tou ch scree n) Usa ge: 1. Du r ing a call, tap the group listening k e y to activate the gro up listening m ode. Y ou can t hen speak and li ste n through the handset/h eads et, othe r pe ople at you r side can liste n throu g h speak e r at th e same t im e.
Cust omizing Y our Phon e 75 Y ou can cu stomize th e sof t k e ys , n avigation k e ys an d functio n keys. T o cu stomize th e programmable k e ys via web user inter face: 1. Click on DS SK e y -> Pro gra mable K ey . 2. Customize sp ecific fe a tures f or th e se k eys .
User Guid e fo r the SI P - T48G IP Ph one 76 for more informa tion. 6. T ap the Save sof t k ey to accept the chan ge or to cancel. Y ou can r ep eat steps 2 t o 5 to re g ister more a cco unts.
Cust omizing Y our Phon e 77 T o configure the d efa ult account via ph on e user inte rfa ce: 1. T ap -> Ca ll Features -> Defa ult A ccount . 2. T ap the gray box of the Defa ul t Account fi eld. 3. T ap the desired acco unt f rom the p ull-do wn list.
User Guid e fo r the SI P - T48G IP Ph one 78 Dial plan is a string of charact e rs t h at g overns th e way y ou r SIP - T 48G IP phone processe s the inp uts r eceived from you r ph one k eypad.
Cust omizing Y our Phon e 79 T o add a replace rule via web user inte rfa ce: 1. Click on S etting s - > Dial Plan -> R ep lace Rule . 2. Enter th e string (e.g., 2xx) in the Pre fix f ield. 3. Enter th e string (e.g., 12345 ) in the R e pla ce field.
User Guid e fo r the SI P - T48G IP Ph one 80 3. Click Del t o delete the replace rule(s). Note Y ou can co nfigure one or more dial-n ow ru le s (up to 100) on you r p hone. When the dialed number match es the dial-now string, the nu m ber will be di a led out automatically .
Cust omizing Y our Phon e 81 phone t o dial ou t t h e phone number au tomatically , which ma tch e s a dial-now rul e, afte r the s pecified delay time. T o configure the d elay tim e f or dial-now ru le via web user inter fa ce: 1. Click on Features -> Gen era l Informatio n .
User Guid e fo r the SI P - T48G IP Ph one 82 F or more information on the va lid v a lue of the Account field, re fer to R eplace Ru le on pag e 78 . 4. Click Confirm t o acc ept the change. Note Y ou c a n b loc k s ome specific nu mbe rs (up t o 10) from being dialed on your phon e .
Cust omizing Y our Phon e 83 F or more information on the va lid v alue of the Account fi e ld, refer to R e place Ru le on pag e 78 . 4. Click Confirm t o a d d the b loc k out number .
User Guid e fo r the SI P - T48G IP Ph one 84 3. Enter th e desired delay time in the Inter Digit Time (1~14s) field. The defau lt delay time is 4s. 4. Click Confirm t o acc ept the change. Note Y ou can d ial a h otline numbe r immedia tely upon li f ting the handset, pre s sing t he spe ak e rphone k e y or tapping the line ke y .
Cust omizing Y our Phon e 85 H ot line is configurable via we b user inter face at t h e path Featu re s -> Gen eral Informa tion ..
User Guid e fo r the SI P - T48G IP Ph one 86.
Basic Call F eatu res 87 The SIP - T48G IP phone is d esig n ed to be easily used li ke a regular phone on a p ublic switched te le phone n etwo rk (PSTN). Y ou c an p lace calls, an swer calls, transfer a call t o someone e ls e , or co nd uc t a confere nce call.
User Guid e fo r the SI P - T48G IP Ph one 88 Y ou can p lace a call in three way s usin g your S IP - T48G IP phone: Using the handset Using the spea ke rp hone Using the heads e t Y ou can also dial the number first, and then choo s e th e way you want to spea k to th e other pa rty .
Basic Call F eatu res 89 Y ou can ente r the number using the keypad dis playe d on the tou ch scree n. Y ou can also tap th e Histor y s oft key o r t he D irector y s of t key to search f or an entr y , and then place a call. 3. Press , , or ta p the Send sof t k ey .
User Guid e fo r the SI P - T48G IP Ph one 90 - With the optional he adset connected , press to activat e the headset mo de. Enter th e desired number u s ing the k eypad or the on-screen keypad. Press , , or ta p the Send sof t k ey . Note T o place multiple calls: Y ou can h ave more than one call on you r SIP - T48G IP phone.
Basic Call F eatu res 91 T o answe r a call using t he h ands-free speak e rp hon e m ode: Do one of the f oll owi ng: - Press . - With the h andset on-h oo k a nd the hea dse t mode deactivated, tap the A nswe r sof t key . - With the h andset on-h oo k a nd the hea dse t mode deactivated, tap the line k ey (the line key illu mina tes green).
User Guid e fo r the SI P - T48G IP Ph one 92 T o redial the last dialed num b er from your phone: 1. Press twice. A call to yo ur last dialed number is a t t empted. T o redial a previously dialed numb er from your phone: 1. Press wh e n th e phone is idle.
Basic Call F eatu res 93 T o view placed calls list when the phone is in t he pre-dia ling int e r f ace : 1. Pick up the ha ndset, pre ss t h e speak erphone ke y or ta p the line k ey . The touc h s creen displays the pl aced calls list. Y ou can t ap or to scro ll through placed calls p age b y p age.
User Guid e fo r the SI P - T48G IP Ph one 94 The icon appe ars on the tou ch scree n . Auto a nswe r is configurab le via web user inter face at the path A ccount - > Bas ic . Note Y ou can e na ble auto redia l to redial the phone nu m be r automatically when the calle d pa rty is busy .
Basic Call F eatu res 95 5. T ap the Save sof t k ey to accept the change or to cancel. Auto re dial is configurable via we b use r inte r f ace a t the path F eatures -> General Informa tion . T o use a uto redia l: When the called party i s busy , t he tou ch s creen pro m pt s the follo wing : 1.
User Guid e fo r the SI P - T48G IP Ph one 96 2. T ap the On radio box of th e Call Completion f ield. 3. T ap the Save sof t k ey to accept the change or to cancel. Call completion is co nfigurab le via web us e r interf ace at the p at h Fea tures -> Ge neral Informa tion .
Basic Call F eatu res 97 2. When the called party beco me s i d le, the tou ch screen promp ts the fo llo wing : 3. T ap the OK sof t key t o redi a l the n um b er . Note Y ou can ta p a call return k ey to place a call back to the last inco ming call.
User Guid e fo r the SI P - T48G IP Ph one 98 8. T ap the Save sof t k ey to accept the change or to cancel. 9. T ap the DSS K e y key to r eturn to the idle sc ree n. Call ret urn key is configurable via web us e r inte rfa ce a t the pa t h DSSK ey -> Line k ey .
Basic Call F eatu res 99 The touc h s creen indicates that the call is on hol d. The pho ne will bee p sof tly e v e r y 30 seco nds t o remind you that yo u still have a call on hold. T o resume a held call: 1. Press o r t ap the R e sume sof t key .
User Guid e fo r the SI P - T48G IP Ph one 100 2. In the DND b loc k , mark t h e desired r adio box in the Mo de field. 3. Click Confirm t o acc ep t the change . Note T o activate DND in phone mode: 1. T ap . The ico n on the status bar indicates that DND i s enabled .
Basic Call F eatu res 101 Incoming calls wil l be re jected a uto ma tically and " n New M issed Call(s) " ( "n" indicates th e nu m be r of t h e m is s ed calls ) will appear on the touc h s creen . T o activate DND in cu s t om m ode for a speci fic acco unt: 1.
User Guid e fo r the SI P - T48G IP Ph one 102 4. T ap the Save sof t k ey to accept the change. The ic on appea rs on the status bar , and t he assoc ia te d line ico n chang es to .
Basic Call F eatu res 103 Incoming calls wil l be re jected a uto ma tically , a nd the touc h scree n will prompt " n New Misse d Call(s) " ("n" indicat e s the number of the missed calls ). Note T o configure the DND authori zed numbe rs via web user interfa ce: 1.
User Guid e fo r the SI P - T48G IP Ph one 104 F or mul tiple n umber s, enter a comma between e v e r y two numb e rs . 4. Click Confirm t o acc ep t the change . When DND i s e nab led on th e ph one , the phone can stil l receive incoming calls fr om t h e numbe rs specified in the DND Authorized Numbers field.
Basic Call F eatu res 105 Y ou can e na ble/d i sa ble call fo r war d for the phone s y ste m, o r y ou can custo mize call for ward for each or all acco unts. T wo call for ward m odes : Phone (defaul t ) : Call forwa rd is ef fective f or th e ph one s ystem.
User Guid e fo r the SI P - T48G IP Ph one 106 the Forward To field. 3) (Op tional.) Ente r th e always fo r ward on code or o ff code res pe ctively in the On Code or Off C ode field. b.) If you tap Busy F orwa rd : 1) T ap the On radio box of the Busy F or wa rd f i e ld.
Basic Call F eatu res 107 5) (Op tional.) Ent e r the no an swer f or w a rd o n co de or off code res pecti vely in the On Code or Off Code field. 4. T ap the Save sof t k ey to accept the change. The ic on on the idle s cr ee n indicates the call forwa rd is en ab led.
User Guid e fo r the SI P - T48G IP Ph one 108 1) T ap t he All Lines sof t k ey . The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. b.) If you select Busy Fo r war d : 1) T ap the On radio box of the Busy F or wa rd f i e ld.
Basic Call F eatu res 109 The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. c.) If you s elect No Answer Fo r ward : 1) T ap the On radio box of the N o Answer Forward field.
User Guid e fo r the SI P - T48G IP Ph one 110 The touc h scree n p rom p ts “ Copy to a ll lines? ” . 2) T ap t he OK sof t k e y to accept the change or th e Ca ncel sof t k e y to cancel. 5. T ap the Save sof t k ey to accept the change. The ico n a ppea r s on t he idle s cre en, and the associ a te d line icon change s to .
Basic Call F eatu res 111 3. T ap the Off radio box. 4. T ap the Save sof t k ey to accept the change. T o disab le call forwa rd in cu s tom mode for a specific account : 1. T ap - > Call F ea tures -> Ca ll F or wa rd or p ress wh e n the phone is idle.
User Guid e fo r the SI P - T48G IP Ph one 112 2. Enter th e nu m be r you want to tr a nsfer the call to . 3. Press o r t ap t he T rans fe r soft key t o c omplete the transfer . The n the call i s connected to the num b er t o whic h you are transferring.
Basic Call F eatu res 113 Y ou can e na ble or dis ab le call waiting on t he phone. If call waiting is enabled, you can receive a nother c all when t h e re is an a ctive call on the phone. Other wise, another inco m ing call is automatically r e jected b y the p hone wi th a busy m essage when th e re is an active call on t he phone.
User Guid e fo r the SI P - T48G IP Ph one 114 The SIP - T48G IP phone sup p orts up to 3 parties (inclu d ing yourself) in a conference ca ll. This is t he def ault meth od of c onfere nce calle d Loc al Confe renc e. T o set up a loc al c onference call: 1.
Basic Call F eatu res 115 3. T ap the C onfere nce s of t k ey to jo in the two calls in the confere nce on t h e selected acco unt. During th e conference call, you can do the follo wing: - Pre ss or t ap the H old sof t k e y to place the co nfe renc e call on hol d.
User Guid e fo r the SI P - T48G IP Ph one 116 3. Enter th e conference URI (e.g., conference@example.co m) in the Conferen ce URI field. 4. Click Confirm t o acc ept the change. Note T o set up a network co n fer ence call: 1. Place a call to the first party .
Basic Call F eatu res 117 Y ou can use call park to place a call o n h old, and then ret riev e the call from another phone in th e syst em (for exam ple, a phone in another o f fice or co nf ere nce ro om). Y ou can pa rk an a ctive call by tapping the call park k e y on the pho n e.
User Guid e fo r the SI P - T48G IP Ph one 118 2. Use r on pho n e A wa nt s to tak e the call i n a confere nce ro om f or privacy , then tap the call pa rk key on phon e A . 3. Use r on pho ne A wa lks to an a vail ab le confer ence room where the phone is des ignated as pho n e C .
Basic Call F eatu res 119 3. Enter th e directed call pic kup code in the Di r ected Ca ll Pic k up Code f ield. 4. Click Confirm t o acc ep t the change . T o configure the dir e ct ed call pic k up code on a per -line basis via w e b use r int er fac e : 1.
User Guid e fo r the SI P - T48G IP Ph one 120 The DPickup s of t k ey app ea rs on the on -screen k e ypad. 2. T ap the DPic k up s oft k ey on you r p hone when a phone receives an incoming call. 3. Enter t he phone number which receives an incoming call.
Basic Call F eatu res 121 T o co nfigure t he grou p call pi ckup code on a per -line basis via web u s er int erfa ce: 1. Click on Account . 2. Select the de sired acco unt from th e p ull-down list o f Ac count . 3. Click on Advanced . 4. Enter th e grou p call pickup co de in th e Gr oup Call Pickup Code f ield.
User Guid e fo r the SI P - T48G IP Ph one 122 Y ou c a n a lso co nf igure a line k ey as a gro up p ickup key via p hone us e r inter fa ce or w eb user inter face.
Basic Call F eatu res 123 T o place a n anonymou s cal l: 1. Using the speci fic li n e on the phone t o pl a ce a call to phone B. The touc h s creen of ph on e B prompts an incoming call from a nonymity . Y ou can use a nonymous call rejecti on to reject i nc oming calls from an onymou s callers.
User Guid e fo r the SI P - T48G IP Ph one 124 Anonymou s call rejection is configurab le via web use r interf ace a t the path A cc ount - > Bas ic .
Adv anced Phone Featu r es 125 This chapter provides ope rating in s tructio ns for the a dvanced fe atures of th e SIP - T48G IP phone. T opics incl ude: Busy Lamp Field (BL F) Call R ecordin.
User Guid e fo r the SI P - T48G IP Ph one 126 9. (Optional.) Enter t he pic kup code in the Extension field. 10. T ap the Save s oft k ey to accept the change or to cancel. 11. T ap the DSS K e y key to r eturn to the idle screen. BLF key is configurab l e via web user inter fa ce a t the path DSS K e y -> Line k ey .
Adv anced Phone Featu r es 127 3. Select Enable d from the pull-down li st of A udio Al ert f or BLF Pickup . 4. Click Confirm t o acc ep t the change . Note When the mo nitored line receives a n incoming call , the f oll owi ng s occur on the ph one: The pho ne p lays a warning t one (if enabled).
User Guid e fo r the SI P - T48G IP Ph one 128 T o configure the t r ansfer m ode via DSS k e y via web user inte rfa ce: 1. Click on Features -> T ransfer . 2. Select the de sired tr a ns fer mode f rom the p ull-down list of T r ansfer Mode Via D ssk ey .
Adv anced Phone Featu r es 129 T o co nfigure a r ecord ke y via p hone user interfa ce: 1. T ap the DSS K e y key . 2. T ap the desired line k ey . 3. T ap the gray box of the T ype f ield. 4. T ap K ey Event f rom the pul l-down list. 5. T ap the gray box of the K ey Eve nt f ield.
User Guid e fo r the SI P - T48G IP Ph one 130 7. T ap the Save sof t k ey to accept the change or to cancel. 8. T ap the DSS K e y key to r eturn to the idle screen. R ecord and URL record k e y a r e configurable via w eb user inter face at the path DSSK e y -> Line K e y .
Adv anced Phone Featu r es 131 Ho t de sk ing originates from the definitio n of b eing the t e mp ora r y p hysic a l oc c upa nt o f a work s tatio n or surf ace b y a p artic ul ar e mp loyee. A p ri m ar y motivation for hot des king is co s t re duc tion.
User Guid e fo r the SI P - T48G IP Ph one 132 T o use hot desking: 1. T ap the H ot Desk ing key when the p hone is idle . The touc h s creen p rom p ts the follo wing warn ing: 2. T ap the OK sof t key . R eg istratio n co nfigurat io ns of a ll acc ounts on the p hone will be cle ar ed imme diately .
Adv anced Phone Featu r es 133 T o co nfigure a n interco m key vi a phone user i nter face: 1. T ap the DSS K e y key . 2. T ap the desired line k ey . 3. T ap the gray box of the T ype f ield. 4. T ap Interco m f rom the p ull-do wn list. 5. T ap the gray box of the A ccou nt ID f ield.
User Guid e fo r the SI P - T48G IP Ph one 134 Inter co m fe atu res you nee d to kno w: Inter co m F eatu re Descripti on Acc e pt Inte rcom Enab le or disable th e IP p hone to a utomatically ans wer an incoming intercom call. Inter co m Mute Enab le or disable th e m icro p hone on the IP phone for intercom calls.
Adv anced Phone Featu r es 135 Inter co m Mute Y ou can m ute or un-mute the microphone on the phone for int ercom calls automatically . If Inte rcom Mute is e na bl ed, t h e m icro p hone is m uted fo r intercom calls. If Interco m Mute is di s ab led, th e mic roph one works for int e rcom calls.
User Guid e fo r the SI P - T48G IP Ph one 136 The valid multic ast IP addresses range from 224.0.0.0 t o 239. 255.2 55.255. 9. T ap the Save sof t k ey to accept the change or to cancel.
Adv anced Phone Featu r es 137 3. Click Confirm t o acc ept the change. Note T o send RTP st r e am : 1. T ap the multic a st pag ing k ey whe n the p hone is idle .
User Guid e fo r the SI P - T48G IP Ph one 138 P a ging B a r ge P a ging barge parameter d e fine s the p riority o f the voic e call in progre ss. I f the p riority of an incoming multic a st p a ging call is lower than that of the active call, it wil l b e ignored a uto ma tically .
Adv anced Phone Featu r es 139 6. Click Confirm t o acc ept the change. Note Music on hold (M o H) is the bu sines s practice of p laying re corded music to fil l th e sil e nce that wou ld b e heard by the party placed o n h old. T o u se this featu re , you shou ld s peci f y a SIP URI p ointing to a Music o n Hold Ser ver acc ount.
User Guid e fo r the SI P - T48G IP Ph one 140 When you place a ca ll o n hold, the he ld party can he a r the music. Note Y ou c a n leave vo i ce mails f or some one else on the SIP - T48G IP phone. Y ou can also list e n to the voice mails stored in a centralized lo cation.
Adv anced Phone Featu r es 141 Y ou can t ap the 123 sof t key to se lect th e p roper input mode. 3. T ap the Save sof t k ey to accept the change or to cancel. Note T o list en to voic e m ails: 1. When th e phone pr om p ts r e ceiving a new voi ce m ail, p ress or tap the Connect sof t k ey t o dial o ut the voic e m ail a ccess code.
User Guid e fo r the SI P - T48G IP Ph one 142 T o view the voi ce mail via phone user inter fa ce: 1. T ap -> Mess ages - > V iew V oi ce Ma il . The touc h s creen displays the amou nt of ne w and old vo ice m ails Y ou can t ap the acco unt to l isten t o voice ma ils.
Adv anced Phone Featu r es 143 voi ce ma il number . Note T o configure subscribe f or MWI via web user inter face 1. Click on Account . 2. Select the de sired acco unt from th e p ull-down list o f Ac count . 3. Click on Adva nced . 4. Select Enabled from the p ull -down list o f S ubscribe for MWI .
User Guid e fo r the SI P - T48G IP Ph one 144 5. Enter th e desired voi ce ma il number in the V oice Ma il field. 6. Click Confirm t o acc ept the change. The IP phone wil l subscribe to the voic e ma il numb e r for MWI s e r vice using Su b scribe MWI to V oice Mail.
T roublesh o o ting 145 This chap ter pr ovide s g enera l trou b leshoo ting information to help you solve the problem s you might enco unter wh en us ing your S IP - T 48G IP phon e . If you require add itio n al informa tion o r assistan ce with your new ph one, contact you r syst em administrator .
User Guid e fo r the SI P - T48G IP Ph one 146 Y ou can also find th e MAC address from the phone’s b ar code on t he back of the phone. Why can ’ t I get a dial tone? Che ck for any lo ose connections and t hat th e phone has been installed pro p erly .
T roublesh o o ting 147 authent icatio n if the ser v er requires. Display name is the caller ID that will be display e d on t he callee ’ s touc h s creen .
User Guid e fo r the SI P - T48G IP Ph one 148 How to change the user password? T o change the user password via web us e r inte rfa ce: 1. Click on S e curity -> P ass word . 2. Select user from the pul l-d own li st of U se r T ype . 3. Enter the n ew u s er pa ssword i n t he N ew P a ss word field and C onfirm Passwor d f i eld.
T roublesh o o ting 149 4. Select the de sired value (Optional or Compulsor y) f rom the pull-do wn list of RTP Encryp tion ( SRTP) . 5. Click Confirm t o acc ept the change. Note How to reboot the p hone? T o reboot the p hone via web user inter face: 1.
User Guid e fo r the SI P - T48G IP Ph one 150 Any reb oo t of the pho n e m ay ta ke a few minu tes . How to exp ort PCAP tra ce? W e m ay need you to provide a PCAP tra ce to hel p analyze your problem. T o exp ort a PCAP tr a ce via web user inte rfa ce: 1.
T roublesh o o ting 151 7. Click Ex port to o p en f ile downlo ad window , and then s ave the file to yo ur local syst em. Y ou can a lso exp ort th e s y s tem log to a sys log se r ver , contact you r s yste m administra tor for more informa tion.
User Guid e fo r the SI P - T48G IP Ph one 152 To import the p hone configurations via we b user int e r f ace: 1. Click on S etting s - > C onfigurat ion . 2. Click Browse to lo cate a configuratio n file fr om you r local syste m. 3. Click Import to imp ort the configuration file.
T roublesh o o ting 153 4. T ap the R ese t k ey . The touc h s creen p rom p ts the follo wing wa rning : 5. T ap the OK sof t key . The pho ne b egins resetting. Af te r reset, the touc h scree n pro m pts “ W e lco m Initializing … Plea se wait ” .
User Guid e fo r the SI P - T48G IP Ph one 154 The pho ne will be reset to f a ctory s ucessfully af t er startu p . Note R ese t of the ph one may tak e a fe w m inu t es.
R eg ulato r y No t ices 155 Contact you r Y ea link Authorized R es eller for informatio n ab ou t se r vice agreements ap plicable to you r p roduc t .
User Guid e fo r the SI P - T48G IP Ph one 156 Keep the device dry and free of dust s . Place the de vice on a s table and level pl a tf orm. Pleas e place no he avy objects on the d evice in case of d a mageand def ormation caused by the heavy load.
Append ix A - Time Zon es 157 Time Zone Time Zone Name − 11:00 Samoa − 10:00 United Stat es -Hawa ii-Al e utian − 10:00 United Stat es -Alaska-Aleutian − 09:00 United Stat es -Alaska T i me .
User Guid e fo r the SI P - T48G IP Ph one 158 Time Zone Time Zone Name +01:00 Germ any(B erlin) +01:00 Hu n ga ry(B udapest) +01:00 Italy(Rome) +01:00 Luxemb ou rg (Luxem bourg) +01:00 Macedonia(Sko .
Index 159 A Abou t Th is Guide ix Acc o unt Ma nag ement 75 Acc o unt Regist ration 75 Adding C ontacts 39 Ad minist rator password 30 Anonymou s C al l 1 2 2 Anonymou s C all Rejectio n 123 Answering.
User Guid e fo r the SI P - T48G IP Ph one 160 Phone Us er Interface 5 Placing Ca lls 88 Placing Ca lls to Contacts 46 Program mable Keys 75 O Ou tgoing In tercom Ca lls 133 Overview 1 R Recent Ca ll .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Yealink SIP-T48G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Yealink SIP-T48G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Yealink SIP-T48G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Yealink SIP-T48G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Yealink SIP-T48G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Yealink SIP-T48G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Yealink SIP-T48G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Yealink SIP-T48G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
