Manuale d’uso / di manutenzione del prodotto SIP-T46G del fabbricante Yealink
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Copyright © 2013 YEALINK N ETWORK TECHNO LOGY CO ., L TD. Copyright © 2013 Y ea link Network T echnol ogy CO ., LTD . All rights reser v ed. No parts o f this publicatio n ma y be reproduc ed or tra.
Note: Thi s device is tested a nd comp l ie s wi th the li mi ts for a Class B dig ital de vice, p ursua nt to P ar t 15 of the FCC Rul es. These li mi ts are de signe d to p rovide rea sonable p ro tection ag ainst harmfu l i nterf erence in a resid enti al instal l ation.
Yeali nk S IP-T46G firmw a re co ntai ns third -p arty softw a r e under the GNU Genera l Publ ic L icense (GPL). Yeali nk uses softw are under the speci fi c ter ms of the GPL. Please re fer to the GPL for the exac t t er ms and condi ti ons of the license.
About This G uide ix Tha n k you for cho osing the SIP - T 46G IP Phone, an ultra-e legant gig ab it IP Phon e which is exq uisitely designed to provide business te le phony features , such as C all Ho ld, Call T ransfe r , Busy L amp Field, Multic ast P aging and Confer enc e over a n IP net work.
User Guid e fo r the SI P - T4 6G IP Ph one x Line K eys on page 60 Anonymou s Ca ll on pag e 1 1 5 T ro ubleshooting on pa ge 141 Appe ndix A - Time Zones on page 153.
T able of C onten ts xi About This Guide .................................................................. ix In T his Guide .................................................................................................................... ix Sum mar y of Ch anges .
User Guid e fo r the SI P - T46G IP Ph one xii Audio Sett i n gs ................................................................................................................ 30 V olume ..............................................................
T able of C o nten t s xiii Bus y Lam p Fi e ld (BL F) ................................................................ .................................. 117 Call R e co rd i n g .......................................................................
User Guid e fo r the SI P - T46G IP Ph one xiv.
Ov er view 1 This chap ter provide s t he overview o f the SIP - T46G IP phone . T op ic s incl ude: Hardware Component Inst ruc tions Ico n Inst ruc tions LED Instruc t ions Use r Inter faces Do c ume ntat ions If you require add itio n al informa tion o r assistan ce with your new ph one , contact you r syst em administrator .
User Guid e fo r the SI P - T46G IP Ph one 2 Hardware co m ponen t instructio n s of the SIP - T46 G IP phone are: Item Descripti on LCD Sc re en Sho ws informa tion about c alls, me ssages, sof t key.
Ov er view 3 Ico ns a pp earing on the LCD screen are described in th e follo wing ta ble: Icons Descripti on Network is unava ilable R eg istered s uc cessf ull y R eg iste r fa il ed R eg istering H.
User Guid e fo r the SI P - T46G IP Ph one 4 Icons Descripti on Ring er vol ume is 0 K eyp ad Lock R eceived C alls Placed Ca lls Misse d Calls R ecording box is full A call c a nnot b e re corded R e.
Ov er view 5 Powe r Indicator LED LE D S tatus Descripti on So lid re d The pho ne is initializing. F ast flashing red The pho ne is ringing. Slo w f lashing re d The pho ne r eceives a text mess age or voi ce ma il. Off The phone is power ed o f f, pow ered on or i dle.
User Guid e fo r the SI P - T46G IP Ph one 6 T wo ways to custo mize configuration s of your S IP - T 46G IP phone: The user inter face on the IP phone.
Ov er view 7 Ba sic Call Features √ -- Auto Ans wer √ -- Auto R edial √ -- Call Comple tion √ -- Call Fo r ward √ -- Call W a iting √ -- Call P ark √ -- Call Pickup √ -- Call R et urn .
User Guid e fo r the SI P - T46G IP Ph one 8 -- ACD √ -- Mes sages √ SIP Account √ -- Use r Options -- R eg ister Status √ -- Acc o unt Status √ -- Label √ -- Display Name √ -- R eg iste.
Getting Started 9 This chap ter provide s the fol low ing b a sic installation instruc tions and inf ormation for obtaining t he best p e r formance with the SIP - T 46G IP phone.
User Guid e fo r the SI P - T46G IP Ph one 10 W all Mount Brack et ( Optional) P ower Adapter (Optional) Handset & Handset Cord Ethernet Cable Quick Installation Guide & Qu.
Getting Started 11 CD -R OM Che ck the list before inst allation. If you find anything missing, co n tact your sys tem adm inistr ator. If your phone is a lre ady installed , pr oc ee d to Phone In itialization on page 14 .
User Guid e fo r the SI P - T46G IP Ph one 12 W all Mo unt Meth od (Optional) Note 2) C onne ct th e ha ndset and optional headse t Note 3) C onnect the network and p ower Y ou have two o p ti ons fo r power and n etwork c onne ctio n s. Y our syst em a dministrator will advise you whi ch one to u se.
Getting Started 13 co n nect the other e nd o f the power a d a p ter into an e lectrical power ou t let. 2. Connect the incl uded or a sta n dard Ethernet c a ble b etwe en th e Intern e t po rt on the phone a nd the one on the wall or switch/hub device port.
User Guid e fo r the SI P - T46G IP Ph one 14 Af te r your phone is p ower e d on, the sys t e m boo t s up a nd per f orms the f oll owi ng s tep s: A uto ma tic Pho ne In itialization The pho ne f inish es t he initialization by loading the saved co nfiguration.
Getting Started 15 4. Click Confirm t o lo g in. The pho ne s tatu s is displayed on th e first p age of the web user interfa ce. If your phone cannot contact a DHCP ser ver for any reason, yo u need t o c onfigure network s ettings m an ually . The IP p hone can s up p ort either or both IPv4 and IPv6 addr esses.
User Guid e fo r the SI P - T46G IP Ph one 16 2. Press or , or th e Switch sof t k e y to sele ct th e Static IP from the T ype field. 3. Enter the desir e d valu e s i n the IP Address , IP v6 IP Pref ix , Ga tewa y , Primar y DNS an d Seconda r y DNS field s re spectively .
Getting Started 17 Gene rall y , your phone will be deployed with multiple other phones. In this cas e , your syst em ad ministra tor will configure the phon e parameters be forehand, so that afte r you sta rt up your phone, the pho n e will be registe r ed and ready for use.
User Guid e fo r the SI P - T46G IP Ph one 18.
Cust omizing Y our Phon e 19 Y ou can customize your SIP - T4 6G IP phone b y p e rson a lly co n figuring certa in settings, for exa mple, co ntr ast , time & date and ring to nes . Y ou ca n ad d contacts to the phone’s lo cal directory m an ually o r from call histor y .
User Guid e fo r the SI P - T46G IP Ph one 20 2. Press or , or th e Switch sof t k ey to select t h e desired wallp ap er image. 3. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel. W allpa per is configurable via w eb user i n ter face at the p ath Set tings -> Pref e ren ce .
Cust omizing Y our Phon e 21 T o configure the backlight via phone user inter face: 1. Press M enu -> Bas ic -> Di spla y -> General . 2. Press or , or th e Switch sof t k ey to select the desired lev el from th e Ba cklight On Intensity fi e ld.
User Guid e fo r the SI P - T46G IP Ph one 22 The default language of the phone us e r interf ace is English . The phone will det ect and use the same l ang ua ge as whic h of you r web b rowser for the web user int er fa ce.
Cust omizing Y our Phon e 23 2. Select the de sired lan g uage fro m the pu ll-down list of Lang uage . 3. Click Confirm t o acc ept the change. T ex t displayed on the web user int er fac e will change to the selecte d lang ua g e. The time and date a re d isplayed on th e LCD sc ree n when the phone is idle.
User Guid e fo r the SI P - T46G IP Ph one 24 4. Press or , or th e Switch s of t k ey to select the desired va lu e fro m the Daylight Saving field. 5. Press the Save sof t key to accept th e ch a nge or the Back sof t k e y to cancel. Note T o configure the time and dat e m anu ally via ph one user inter fa ce: 1.
Cust omizing Y our Phon e 25 2. Press or , or th e Switch sof t k ey to select the desired date f orm a t f rom t he Date Fo rma t f i eld. 3. Press or , or th e Switch sof t k ey to select the desired time format ( 12 Ho ur or 24 H our ) from the T ime Format field.
User Guid e fo r the SI P - T46G IP Ph one 26 3. Enter th e new passwor d in th e New P a ssword field. 4. Enter th e new passwor d a gain in the Confirm P a ssword field. 5. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel.
Cust omizing Y our Phon e 27 K eyp ad loc k consists of the follo wing: Menu K e y: T he Me nu sof t k ey is loc ked. Y ou can not access t he men u o f the phone until unlo cked.
User Guid e fo r the SI P - T46G IP Ph one 28 The LCD screen prompts “ K eypad Lock! ” and displays the ico n . Y ou can configure the inter v al (in se conds) to auto mat icall y loc k the keypad instead of lo ng p re ssing . T o configure the int er val of a uto mat ic keyp ad loc k via web user i nte r face: 1.
Cust omizing Y our Phon e 29 2. Enter th e desired values in the C urrent PIN , New PIN and Confirm PI N fields res pecti vely . 3. Press the Save s of t key to a cc ep t the set tin g or the B ack s oft k ey to cancel. Note T o unlock the k eypad via phone user inter fa ce: 1.
User Guid e fo r the SI P - T46G IP Ph one 30 2. Press or , or th e Switc h sof t k ey to select Disab l e d f rom the K ey pa d Lo ck Enable field. 3. Press the Save sof t key to accept t he change. K eyp ad loc k is c onfigu ra bl e via web user interf ace at th e p ath F ea ture s ->Ph one Loc k .
Cust omizing Y our Phon e 31 T o adj ust the volume when th e phone is during a call: 1. Press to adju st the volu me of cu r rent ly eng aged a udio device (h andset, spe ak e rph one or headset) . Ring tones a re u s ed t o indic a te inco m ing calls.
User Guid e fo r the SI P - T46G IP Ph one 32 If Comm on is sele ct ed , this acc ount will use the ring t one sele cted for the phone. R ef er to the above instruc tion. 5. Click Confirm t o acc ept the cha ng e. Note T o upload a cu st om ring tone for you r ph one via web user inter face: 1.
Cust omizing Y our Phon e 33 3. Click Upload to upload the f ile. Note This s ection provides the ope r a ting instruc tions for managing contacts. T opics incl ude: Directo r y Loc a l Directo r y Blacklist R em ote Phone B ook Directo r y p rovides e as y access to f r eq uently used lists.
User Guid e fo r the SI P - T46G IP Ph one 34 The LCD screen displ a ys the li st (s) in t h e adju s ted order . 6. Click Confirm t o acc ep t the change . Note T o check dire ctory via phone user interf ace : 1. Press the Di rect or y sof t k e y w hen t he phon e is idle.
Cust omizing Y our Phon e 35 The built-in phone directo r y can store the na me s and p hone numbers of your co nta cts. Y ou can s tore up to 10 00 contacts and 50 groups in your phone's loc al director y . T here are four defaul t groups in the local directo r y: All C ontacts, Company , F a m ily a nd Frie n d .
User Guid e fo r the SI P - T46G IP Ph one 36 Y ou can a lso edit or delet e the Com pa ny , F a mily and F rien d contact grou ps . T o edit a group in the local directo r y : 1. Press the Di rect or y sof t k e y . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
Cust omizing Y our Phon e 37 T o delete a group from th e local directo r y: 1. Press the Di rect or y sof t k e y . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T46G IP Ph one 38 The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default. If Local D irectory is rem oved from the directory , p ress Menu -> D irector y -> Local Gro up to enter the local directo r y .
Cust omizing Y our Phon e 39 Adding Con t act s from C a ll Hist or y T o add a contact to the local directo r y from th e call histor y: 1. Press the Hi stor y sof t k e y . 2. Press or to highlig ht the desir ed e ntry . 3. Press the Option s of t k ey , and th en s el ect Add to Contacts f rom the prom p t list.
User Guid e fo r the SI P - T46G IP Ph one 40 T o edit a contact in th e local directo r y : 1. Press the Director y sof t k ey . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
Cust omizing Y our Phon e 41 T o delete a contact f rom the lo cal directory : 1. Press the Director y sof t k ey . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T46G IP Ph one 42 Y ou can also cli ck D elete Photo to delete the photo. Note T o change the cu s tom p hoto for the contact via web user int er face : 1. Click on D irector y -> Loc al Directory . 2. Click to select the desired entr y which you wa nt to edit.
Cust omizing Y our Phon e 43 T o place a call to a co ntact f rom the loc a l director y: 1. Press the Director y sof t k ey . The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default.
User Guid e fo r the SI P - T46G IP Ph one 44 The IP phone enters the lo cal director y dire ctly as there is o n ly Loc a l Directo r y in the directory by default. If Local D irectory is rem oved from the directory , p ress Menu -> D irector y -> Local Gro up to enter the local directo r y .
Cust omizing Y our Phon e 45 or . The LCD screen displ a ys the search resul ts in the adju st ed orde r . 6. Click Confirm t o acc ep t the change . Note T o sea rch for a n entr y in the enabled search sou rce l ist s : 1. Pick up the hands et, p ress the s peak erphone key or press the line key .
User Guid e fo r the SI P - T46G IP Ph one 46 Y ou can m an age your phone’s local directo r y via phone us e r inter face or web user inter face. But you c a n only import or exp ort the contact list via web user int e r face. T o import an X ML file of c ontact list via web user interf ace: 1.
Cust omizing Y our Phon e 47 6. (Optional.) Select th e contact inform ation you wa nt to import i n to th e loc al director y from the pull do wn list of Ind ex . 7. Click Import to complete im porting the co n tact list. T o exp ort a co nta ct list via web us e r inter face: 1.
User Guid e fo r the SI P - T46G IP Ph one 48 3. Enter th e name and the office , mobil e or other n umbers in the corre sp onding f i elds . 4. Press or , or th e Switch sof t k ey to select the desired a cc ou n t fr om the A cc ount f ield.
Cust omizing Y our Phon e 49 The LCD screen prom pts the follo wing warning : 5. Press the OK sof t key to co nfirm t he s etting. F or o pe rating instru ctions on editing, de leting, placing calls to an d/or sea rchin g for co n tacts in th e bl acklist dire ctory , refer to the operating in s tructi ons of Loc a l Directo r y o n pa ge 34 .
User Guid e fo r the SI P - T46G IP Ph one 50 T o ac cess you r co r porate director y via p hon e user inte rfa ce: 1. Press Directo r y -> R em ote Phone Boo k . If R e mote Phone Book is removed from the director y , press Menu -> Di re ct or y -> R e mote Ph one B ook to enter remote phone boo k .
Cust omizing Y our Phon e 51 T o place a call from the corporate directo r y: 1. Press M enu -> Director y - > R em ote Phone Boo k . If R e mote Phone Book is ad d e d to the director y , p ress D ire ct or y -> R e mote Phone Book to e nter remote phon e b oo k .
User Guid e fo r the SI P - T46G IP Ph one 52 T o ena ble hi s tor y record via p hon e user inte rfa ce : 1. Press M enu -> Call Features -> Others -> Gene r a l . 2. Press or , or th e Switch s of t k ey to select Enabled f rom the H istor y R ecord field.
Cust omizing Y our Phon e 53 F or more information, refer to C ontact Management on page 33 . T o delete an entry f rom the call history list: 1. Press the Hi stor y sof t k e y . 2. Press or t o switch b e tween All , M isse d , Pl aced , R e ceived and F or warde d call l ists.
User Guid e fo r the SI P - T46G IP Ph one 54 Enter th e desired number and press the Send s of t k ey , then the phone will place a call u s ing th e he adset auto m atically . Fo r more informatio n on using the h eadset to place a call, refer to Placing Calls on pa ge 83 .
Cust omizing Y our Phon e 55 Y ou can use two hea dsets wh e n e n ab ling dual headset . T o use this feature, you must phys ically co nn ect hea dsets to th e headset jack a n d handset jack respectively .
User Guid e fo r the SI P - T46G IP Ph one 56 T o activate th e Bluetoo th m ode via p hone user int e r face: 1. Press M enu -> Bas ic -> B l uetoo th . 2. Press or , or th e Switch s of t k ey to select O n f rom t he B luetooth f ield. 3. Press the Save sof t key to accept th e ch ange.
Cust omizing Y our Phon e 57 The LCD screen prom pts the follo wing m essage: The pho ne p roceeds to sc an t h e local Blu etooth devices. When th e phone co m ple tes scan , it will display the fou nd Bluetooth devices on the LCD screen. 3. Select the de sired Bluetoo t h headset and p ress Conne ct so f t k e y .
User Guid e fo r the SI P - T46G IP Ph one 58 The Bluetooth ic on a ppears on the LCD scr e en . With the B luetoo th hea dset pa ired and connected , you c a n use the Bluetooth headset to place an d ans wer calls. F or more information, refer to the docu m ent ation from the Bluetoo th h ea dset manufacturer .
Cust omizing Y our Phon e 59 A uto Connection : En ab les o r disables the B luetoo th he adset to co nnect with the phone a utomatically . T o change the priority of pa ir ed B luetoo th de vices 1. Press M enu -> Bas ic -> B l uetoo th - > P aire d B luetoo th Device .
User Guid e fo r the SI P - T46G IP Ph one 60 4. Press the OK sof t k e y to co nfirm t he d eletion o r t he Cancel sof t k ey to cancel. Note T wo type s of DSS keys: Line K eys and Progr a mmable K e y s . Det ails will be introduc e d in the follo wing.
Cust omizing Y our Phon e 61 Y ou can a ss ign functio n alities to 27 li ne k e ys. These 27 li n e k e ys are ind icat e d on three pa ges. When you ass ign f unctio na lity to line k e ys loc a te d in line key 1 - 10 , the labels of line key s are indicated on t h e firs t pa ge .
User Guid e fo r the SI P - T46G IP Ph one 62 So lid re d: The re is a par ked call on the non-cu r rent page . F ast flashing: The line rec eives an inc oming call on the non-cu rren t p age. T o configure the page ico n to indicate status via web user inter face: 1.
Cust omizing Y our Phon e 63 T ra nsf er Ho ld DN D SMS Grou p Liste ning Ze ro T ou ch URL K eyp ad Loc k Directo r y F or more information, co ntact your syste m administrator . Line Y ou can use this k e y f eature to accept the incoming calls, place a ctive calls on hol d or res ume a held call.
User Guid e fo r the SI P - T46G IP Ph one 64 V oi ce Mail Y ou can use this k e y feature to connect voic e ma il quic k ly . Fo r m ore informa tion, refer to V oice Mail on pag e 136 .
Cust omizing Y our Phon e 65 V a lue (DT MF sequence ) Note Usa ge: P ress t he D SS key du r ing an a ctive call to sen d the key se q uence sp e cified in the V a lue field. Prefix Y ou c a n use t his k ey fea ture to add a s pecified p ref ix n umber b e fore the dial ed n um b er .
User Guid e fo r the SI P - T46G IP Ph one 66 Goo gle s ea rch, etc. Depen denci e s: T ype ( K e y Even t ) K ey Eve nt ( XML B rowser ) Label (k e y label disp lay ed o n t he LCD sc ree n ) V a lue (the a ccess URL for X ML browser) Usa ge: Press the DS S key to access the X ML b rowser specified in the V alue field.
Cust omizing Y our Phon e 67 Usa ge: 1. Press the DSS k e y to for ward an incoming call to the n umb er specified in th e V alue field. 2. When call for ward is in phone m ode , p r ess the DSS key to activat e call for ward for the p hone .
User Guid e fo r the SI P - T46G IP Ph one 68 Label (k e y label disp lay ed o n t he LCD sc ree n ) Usa ge: 1. Press the DSS k e y during an a ctive call to place the ca ll o n hold. 2. Press the DSS k e y again to retrieve the held call. DND Y ou can use this k e y f eature to activat e or de activate DN D.
Cust omizing Y our Phon e 69 Usa ge: 1. Du r ing a call, pres s the DSS key to a ctivat e th e grou p listen ing mo de. Y ou can t hen speak a nd l ist en t hrough t he handset/h eadset, other pe ople at you r side can liste n throu g h speak e r at th e same tim e.
User Guid e fo r the SI P - T46G IP Ph one 70 Dire cto r y Y ou can use this k e y feature to eas ily a ccess frequently u s ed lists . F or more in f ormati on, refe r to Directory on page 33 .
Cust omizing Y our Phon e 71 T o regis ter an a cco unt via p hone user inter face: 1. Press M enu -> Advanced (pass word: a dmin) - > Account . 2. Select the de sired accou nt a nd t hen press the Enter sof t k e y . 3. Select Enable d from the Account Status field.
User Guid e fo r the SI P - T46G IP Ph one 72 T o disab le an account via p hone user inter face: 1. Press M enu -> Advanced (pass word: a dmin) - > Account . 2. Select the de sired accou nt a nd t hen press the Enter sof t k e y . 3. Select Disa bled from the Accou n t Status field.
Cust omizing Y our Phon e 73 Ba sic expressio n synt ax es you need to know: Syntax Descripti on . The dot "." can b e used as a pl aceholder or multiple placeholders f or any cha ract er. Exa mple: " 12 ." woul d ma tch " 12 3 " , " 12 34 ", " 12 345 ", "12 abc " , et c.
User Guid e fo r the SI P - T46G IP Ph one 74 4. Enter th e desired li n e ID in the Ac count field or leave it blank. 5. Click A dd to add the r ep lace rule. When you enter t h e number “ 234 ” u sing t he k eypad a nd then pre ss t h e Send sof t key , the phone will dial o ut “ 12345 ” instead .
Cust omizing Y our Phon e 75 Y ou can co nfigure one or more dial-n ow ru le s (a t m ost 100) on your phone. When the dialed number match es the dial-now string, the nu m ber will be di a led out automatically .
User Guid e fo r the SI P - T46G IP Ph one 76 2. Enter th e t i me withi n 1- 14 ( in s econds) in the Time - Out F or Dial-N ow Rule field. 3. Click Confirm t o acc ept the cha nge. Note Area codes a re also known a s Numbe rin g Plan Areas (NP As). They usu a lly indicate ge ographic al are as i n a c o untr y .
Cust omizing Y our Phon e 77 F or more information on the va lid v a lue of the Account field, re fer to R ep l ace Ru le on pag e 73 . 4. Click Confirm t o acc ept the change. Note Y ou can block some s pe cific n umbe r s (a t most 10) from being dialed on you r p hone .
User Guid e fo r the SI P - T46G IP Ph one 78 F or more information on the va lid v alue of the Account fi e ld, re f er to R ep l ace Ru le on pag e 73 .
Cust omizing Y our Phon e 79 F or mul tiple e me rgency numbers, enter “ , ” b e tween e very two numbe rs. The def ault emergency numbers are 110, 911 and 120.
User Guid e fo r the SI P - T46G IP Ph one 80 3. Enter th e desired delay time in the Inter Digit Time (1~14s) field. The defau lt delay time is 4s. 4. Click Confirm t o acc ept the change. Note Y ou can d ial a h otline numbe r immedia tely upon li f ting the handset, pre s sing t he spe ak e rphone k e y or the line k ey .
Cust omizing Y our Phon e 81 H ot line is configurable via we b user inter face at t h e path Featu re s -> Gen eral Informa tion ..
User Guid e fo r the SI P - T46G IP Ph one 82.
Basic Call Fea t ures 83 The SIP - T46G IP phone is d esig n ed to be easily used li ke a regular phone on a p ublic switched te le phone n etwo rk (PSTN). Y ou c an p lace calls, an swer calls, tr a ns f er a call to someone e ls e , or co nd uc t a confere nce call.
User Guid e fo r the SI P - T46G IP Ph one 84 Using the spea ke rp hone Using the heads e t Y ou can also dial the number first, and then choo s e th e way you want to spea k to th e other pa rty . Y ou can a lso s ea rch a nd dial a contact from call histor y , l oc a l director y or remote pho ne book.
Basic Call Fea t ures 85 - With the h andset on-h oo k , enter the d esired num b er using t he k e ypad. Press , , or th e Send sof t k e y . T o place a call u s ing th e hea dset: Do one of the f oll owi ng: - With the opt ional headset connected, press to activat e the headset mo de.
User Guid e fo r the SI P - T46G IP Ph one 86 Using the heads e t Note Answering When Not in Another Call Call duration and destina tion wi ll always appear on the LCD screen for the active ca ll. T o answe r a call using the handset: 1. Pick up the ha ndset.
Basic Call Fea t ures 87 T o end a call: Do one of the f oll owi ng: - If you are using t he handset, press the End Ca ll sof t k ey or h ang up the h andset. - If you are using the headset , p ress the E nd Ca ll sof t k e y . - If you are using t he spea kerphone, p re ss or th e End C all sof t key .
User Guid e fo r the SI P - T46G IP Ph one 88 2. Select Enabled from the pull-down li st of R e cent C all In Dialing . 3. Click Confirm t o acc ep t the change . Note T o view placed calls list when the ph one is in t he pre-dia ling int e r face : 1.
Basic Call Fea t ures 89 2. Select the de sired line and then press the E nter sof t k ey . 3. Press or , or th e Switch s of t k ey to select Enabled f rom the A uto Answer field. 4. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel.
User Guid e fo r the SI P - T46G IP Ph one 90 The default value is 10. 5. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel. Auto r edial is configurable via we b use r int er f ace a t the path Features -> General Informa tion .
Basic Call Fea t ures 91 Y ou can use call c ompletion to noti fy th e caller who fa iled to reach a desired callee when t he callee b ecomes a v ailable to receive a call. To configure call completion via p hone us er inte rfa ce: 1. Press M enu -> Call Features -> Others -> Call Completion .
User Guid e fo r the SI P - T46G IP Ph one 92 2. When the called party beco me s i d le, the L CD screen promp ts the fo llowing: 3. Press the OK sof t k e y to r edial the numbe r . Note Y ou can pre ss a call return key to place a call back to the last inc oming call.
Basic Call Fea t ures 93 Y ou can m ute the microphone of the acti ve a udio d evice during a n a ctive call, and th en the othe r pa rty canno t h ea r yo u. T o mute a call: 1. Press du ring a n acti ve call. The LCD screen indicates th a t t h e call is on mute.
User Guid e fo r the SI P - T46G IP Ph one 94 The line k e y LED fla s hes green. The pho n e will beep sof t ly e v e r y 30 seco n ds to rem in d you t hat you still have a call on hol d . T o resume a held call: 1. Press o r t he R e sume sof t k ey .
Basic Call Fea t ures 95 2. In the DND b loc k , mark t h e desired r adio box in the Mo d e f ield. 3. Click Confirm t o acc ep t the change . Note T o activate DND in phone mode: 1. Press the DND sof t k e y when the phone is idle . The ico n on the idle s cr e en ind icat e s that DND is enab led.
User Guid e fo r the SI P - T46G IP Ph one 96 The LCD screen displ a ys a list of acco unts on th e p hone. 2. Press or to s e lect the desire d acco unt. 3. Press or sof t k ey to select On to activate DN D . 4. Press the Save sof t key to accept th e ch ange.
Basic Call Fea t ures 97 3. Press the Save sof t key to accept th e ch ange. The ic on appea rs on the idle screen, and all line ico ns chan ge to . Incoming calls wil l be re jected a uto ma tically , a nd the LCD s creen will prompt " n New Misse d Call(s) " ("n" indicat e s the number of the missed calls ).
User Guid e fo r the SI P - T46G IP Ph one 98 4. Click Confirm t o acc ep t the change . When DND i s e nab led on th e ph one , the phone can stil l receive incoming calls f rom t h e numbe rs specified in the DND Authorized Numbers field. Note Y ou can configure your phone to forwa rd incoming calls to another party by the static for ward in g .
Basic Call Fea t ures 99 3. Click Confirm t o acc ep t the change . Note T o ena ble call for ward in phone mode: 1. Press M enu -> Call Features -> Call F or wa rd . 2. Press or to s e lect the d esired for warding type, and then p ress the Ente r sof t k e y .
User Guid e fo r the SI P - T46G IP Ph one 100 3) (Op tional.) Ent e r the busy for ward on co de or off co d e re spectively in the On Code or Off C ode field. c.) If you s elect No Answer Fo r ward : 1) Pre ss or , or th e Switch s of t k ey to select E nab led f rom the No Answer Fo r ward field.
Basic Call Fea t ures 101 1) Pre ss or , o r the S witch sof t k e y t o select E n ab led from the Al ways F orwa rd f ield. 2) Enter the des tin a tion number yo u wan t to for ward all i ncoming calls to in the Forward To field. 3) (Op tional.) Ente r the alway s fo r ward on code o r off code respe ctively in the On Code or Off C ode field.
User Guid e fo r the SI P - T46G IP Ph one 102 3) (Op tional.) Ent e r the busy for ward on co de or off co d e re spectively in the On Code or Off C ode field.
Basic Call Fea t ures 103 4) (Op tional.) Ent e r the no an swer f or w a rd o n code or o f f code res pecti vely in the On Code or Off Code field. Y ou can a lso ena ble no answer forward for all acco unts.
User Guid e fo r the SI P - T46G IP Ph one 104 T o disab le call forwa rd in phone m ode: Do one of the f oll owi ng: - Press when the p hone is idle . - Press Men u - > Call Features -> Call Fo r ward . Press or to s e lect the desired forwarding t y p e, t h en press the Enter sof t key .
Basic Call Fea t ures 105 Y ou can tran sfer a call to anothe r pa rty i n one of the t hree ways: Blind T ra ns fer : T ra nsfe r a call directly to another party wi thout c onsulting. Semi-Attend ed T r ans fer : T ra nsfer a call when t he target phone is ring ing.
User Guid e fo r the SI P - T46G IP Ph one 106 T o per form an attended t ransfer: 1. Press o r t he T rans fe r so f t k ey during a call. 2. Do one of the f oll owi ng: Enter th e nu m be r you want t o tr a nsfer the call to . - Press the D irect or y sof t k ey , a nd then se lect Local D irectory .
Basic Call Fea t ures 107 4. (Optional.) Enter the call waiting o n co de or o f f code r espectively in th e On Code o r Off Code field. 5. Press the Save sof t key to accept th e ch ange or the Back sof t k e y to cancel. Call waiting is configurable via we b user interf ace at the path Features ->General Informa tion .
User Guid e fo r the SI P - T46G IP Ph one 108 4. When the s econd p art y a nswers th e c all, p re ss the Confe ren ce sof t k ey again t o join all par ties in the confer e nce .
Basic Call Fea t ures 109 To configure network conference via web user interf ace: 1. Click on Account -> Advanced . 2. Select Netw ork C onf e ren ce fro m the pu ll-down li s t of C onference T y pe . 3. Enter th e conference URI (e.g., conference@example.
User Guid e fo r the SI P - T46G IP Ph one 110 The pro ced ures to set up a network co n fer ence call on specific ser vers may be differ e nt from introduc e d a bove.
Basic Call Fea t ures 111 des ignated as pho n e C . T he user di als the call park re trieve co d e t o retriev e th e pa r ked call. The system establish e s call be tw ee n phone C and B . Note Y ou can use call pickup to ans wer s omeon e e lse’s inc oming call on the p hone .
User Guid e fo r the SI P - T46G IP Ph one 112 T o configure the dir e ct ed call pic kup code on a per -line basis via w e b use r inter fac e : 1. Click on Account . 2. Select the de sired acco unt from th e p ull-down list o f Ac count . 3. Click on Adva nced .
Basic Call Fea t ures 113 Y ou can a lso co n figure a DSS k e y as a dire ct ed p ickup k e y via pho n e user int e r f ace o r web use r int er fa ce.
User Guid e fo r the SI P - T46G IP Ph one 114 4. Enter th e grou p call pickup co de in th e Gr oup Call Pickup Code f ield. 5. Click Confirm t o acc ep t the change . T o pick up a call in the gr ou p : 1. Pick up the ha ndset. 2. The GPi ckup sof t key appe a rs on th e LCD scree n.
Basic Call Fea t ures 115 Y ou c a n use a nonymous call to b loc k the identity an d p hone nu mb er from sh owi ng u p to the called party when you c a ll s omeone. For example, you want to call to c onsult so me of the s ervices , but don ’ t w ant t o b e ha r assed.
User Guid e fo r the SI P - T46G IP Ph one 116 The LCD screen of phone B prompts an inco m ing call from an onymity . Y ou can use a nonymous call rejecti on to reject i nc oming calls from an onymou s callers.
Adv anced Phone Featu r es 117 This chapter provides ope rating in s tructio ns for the a dvanced features of th e SIP - T 46 G IP phone. T opics incl ude: Busy Lamp Field (BL F) Call R ecordi.
User Guid e fo r the SI P - T46G IP Ph one 118 7. (Optional.) Enter t he pic kup code in the Extension field. 8. Press the Save sof t key to acc e pt the ch a nge or the Back sof t k e y to cancel. B LF key is co nfigurab l e via web user inter fa ce at t h e p ath DSS K ey -> Li ne K ey .
Adv anced Phone Featu r es 119 When the mo nitored line receives a n incoming call , the f oll owings occur on the ph one: The pho ne p lays a warning t one (if enabled). The BLF key LED flashes red. The caller ID a p p ears on th e LCD screen (if enable d).
User Guid e fo r the SI P - T46G IP Ph one 120 If you select New Ca ll , p ress the BLF k e y to place a new call to the m onitored user . 3. Click Confirm t o acc ep t the change . Note Y ou can r ecord calls by p ressing a record k ey on the phone. The SIP - T46G I P p hone supports re cord an d URL record.
Adv anced Phone Featu r es 121 5. (Optional.) Enter a string that will appear on the LCD scre e n in the Labe l field. 6. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel. T o configure a URL re cord key vi a p hone user inter face: 1.
User Guid e fo r the SI P - T46G IP Ph one 122 Y ou place a ne w call T o rec ord a call: 1. Press the R ecord or URL R ecord k e y during a call. If the reco rd ing starts suc ces sfully , t he re cording ico n will appear on the LCD scree n and t he R ecord or URL R ecord k ey LED wi ll flas h g reen.
Adv anced Phone Featu r es 123 T o configure a hot desking k ey via ph on e user inte rfa ce: 1. Press M enu -> Call Features -> DSS K e ys . 2. Select the de sired DS S key . 3. Press or , or th e Switch s of t k ey to select K e y Event from the T yp e f i e ld.
User Guid e fo r the SI P - T46G IP Ph one 124 The login wizard will be s hown as b elow: 3. Enter th e login informatio n in ea ch fie ld. 4. Press the Save sof t key to login o r the Back s of t k e y to cancel. Inter co m i s a usef ul fea ture in an o ffice environme nt to q u ick ly connect with the operator or the se cretar y .
Adv anced Phone Featu r es 125 6. Enter th e remote ext ensio n numbe r in the V a lue field. 7. Press the Save s of t key t o acc ep t the ch a nge or the Ba ck sof t k e y to cancel. Inter co m k e y is configurable via web user i nte r face at the path DS SK e y- > Line K ey .
User Guid e fo r the SI P - T46G IP Ph one 126 2. Mak e the desired chan ge s. 3. Press the Save sof t key to acc e pt t he change o r the Back sof t k e y to cancel. The se speci fic para meters are co nfigurab le via w e b user inter face at the path Features -> Intercom .
Adv anced Phone Featu r es 127 Y ou can use multicast pa ging to qui ckly an d eas ily forward time sensiti ve announcement s out to pe ople within t he multic a st g roup.
User Guid e fo r the SI P - T46G IP Ph one 128 2. Select the de sired co de c from the p ull-down list of M ulticas t Codec . The default co d ec is G722. 3. Click Confirm t o acc ept the change. Note T o send RTP st r e a m: 1. Press the mul ticast p aging key when the phone i s idle .
Adv anced Phone Featu r es 129 2. Press the Hold so f t k e y to pla ce the current mul ticast RTP se ssio n on hold. 3. Press the End Call sof t key to cancel the multi cast RTP session.
User Guid e fo r the SI P - T46G IP Ph one 130 5. Enter th e l ab el in the Lab el field. La b el will appear on the LCD scre en whe n receiving th e mu ltic ast RTP s tream.
Adv anced Phone Featu r es 131 4. Enter th e SIP URI (e.g., s i p:m oh@sip.com ) in the M usic Ser v e r U RI field. 5. Click Confirm t o acc ept the change. When you have placed a call on ho ld, the h eld party can he a r the music. Note ACD is ofte n used in offices f or cu s tomer s ervice, such as call center .
User Guid e fo r the SI P - T46G IP Ph one 132 4. (Optional.) Enter th e string t hat will appear on the LC D scre e n in the La be l fi e ld. 5. Press the Save sof t key to accept th e ch ange or the B ack sof t k e y to cancel. ACD k e y is co nfig urable via w e b use r interf ace at the pa th DSSK e y -> Li n e K e y .
Adv anced Phone Featu r es 133 ACD sys tem , press the Lo g o ut s of t k ey . Note Y ou can s en d and receive text messages using the SIP - T46G IP phone. New t ext mes sages can be indicated bo th a co ustic ally and vis ually . When receiving a new text mes sage , the phone will play a warning tone .
User Guid e fo r the SI P - T46G IP Ph one 134 2. Select the de sired m essage and p re s s the V iew s of t k ey . Note T o send a text mess age: 1. Press M enu -> Messages -> T e xt M essage -> New Message . 2. Compose t h e new t e xt message.
Adv anced Phone Featu r es 135 2. Select the de sired m essage and t hen press the Option sof t k e y . 3. Select Delete t o delete the desired messa g e . The LCD screen prom pts "Delete the se lect e d message ". 4. Press the OK sof t k e y to d elete this m e ssage or th e Cancel sof t k e y to cancel.
User Guid e fo r the SI P - T46G IP Ph one 136 Y ou c a n leave vo i ce mails f or some one else on the SIP - T46G IP p hone. Y ou can also list e n to the voice mails stored in a centralized lo cation. When receiving a n e w voic e ma il, the phone will play a warning tone , and t he p ower indi cator LED wi ll sl ow flash red .
Adv anced Phone Featu r es 137 4. Press the Save s of t k e y t o acc ep t th e ch ange or the Back sof t k e y t o c ancel. Note T o list en to the voic e m ails: 1.
User Guid e fo r the SI P - T46G IP Ph one 138 The MWI ser vice is unsol icited for some ser vers, so the SIP - T4 6G IP phone only handle s the M WI message s se nt from th e ser ve r . But for other se r ver s, the MWI s er vice is solic ited , so the SIP - T 46G IP phone must enable sub s cription for MWI.
Adv anced Phone Featu r es 139 5. Enter th e period time in the MWI Subscription P eriod (Seconds) fie ld. 6. Click Confirm t o acc ept the change. The IP phone wil l subscribe to the a cco unt numb er for MWI ser vice by defaul t. T o ena ble Su bscribe MWI to V oice Mail via web user inte rfa ce: 1.
User Guid e fo r the SI P - T46G IP Ph one 140 The IP phone wil l subscribe to the voic e ma il numb e r for MWI s er vice using Su b scribe MWI to V oice Mail.
T roublesh o o ting 141 This chap ter pr ovide s g enera l trou b leshoo ting informat ion to h elp you sol ve the problem s you might enco unter wh en us ing your S IP - T 46G IP phon e . If you require add itio n al informa tion o r assistan ce with your new ph one, contact you r syst em adm inis tr ator .
User Guid e fo r the SI P - T46G IP Ph one 142 Why can ’ t I get a dial tone? Che ck for any lo ose connections and t hat t he phone has been installed pro p er ly . F or the inst allation instructi ons, refer to Ph one Installation on page 11 .
T roublesh o o ting 143 W hy does the pho ne p lay a tone when the re is a call on hold? H ow to disab le it? When there is a call on hold , the phone will p lay a h old tone e v e r y 30 seco nd s.
User Guid e fo r the SI P - T46G IP Ph one 144 Why I can ’ t se nd a n SMS to any other phone? SMS depends on support f rom a SIP serve r . Conta ct your sys t e m adminis t rat o r for mor e inform at ion. How to change the user password? T o change the user password via web us e r inte rfa ce: 1.
T roublesh o o ting 145 4. Select the de sired value (Optional or Compulsor y) f rom the pull-do wn list of RTP Encryp tion ( SRTP) . 5. Click Confirm t o acc ept the change. Note How to reboot the p hone? T o reboot the p hone via web user inter face: 1.
User Guid e fo r the SI P - T46G IP Ph one 146 Y ou can a lso lo ng p re ss the X k e y to reboo t t he p hone directl y . Any reboot o f the pho ne may tak e a few minutes. How to exp ort PCAP tra ce? W e m ay need you to provide a PCAP tra ce to hel p analyze your problem.
T roublesh o o ting 147 6. Clic k Exp ort to open fil e download window , an d the n sav e the f ile to you r lo cal syst em. Y ou can a lso exp ort th e s y s tem log to a sys log se r ver , contact you r s yste m administra tor for more informa tion.
User Guid e fo r the SI P - T46G IP Ph one 148 3. Click Import to imp ort the configuration file. Note How to upgrade firmware? T o upgrade firmware via web user inter face: 1. Click on S etting s - > Up gra d e . 2. Click Browse to l oc ate the firm w a re f rom your lo cal sys tem .
T roublesh o o ting 149 The LCD screen prompts the foll owi ng war ning: 4. Press the OK sof t k ey . The LCD screen prom pts “ W e lco m Initializing … Ple as e wait ” . The pho ne will be reset to f a ctory sucessfully af t er startu p . Note R ese t of the ph one may tak e a fe w minu t es.
User Guid e fo r the SI P - T46G IP Ph one 150.
R eg ulato r y N o t ices 151 Contact you r Y ea link Authorized R es eller for informatio n ab ou t se r vice agreements ap plicable to you r p roduc t .
User Guid e fo r the SI P - T46G IP Ph one 152 Keep the device dry and free of dust s . Place the device on a s table and level pl atf orm. Pleas e place no he avy objects on the d evice in case of d a mageand def ormation caused by the heavy load.
Append ix A - Time Zon es 153 Time Zone Time Zone Name − 11:00 Samoa − 10:00 United Stat es -Hawa ii-Al e utian − 10:00 United Stat es -Alaska-Aleutian − 09:00 United Stat es -Alaska T i me .
User Guid e fo r the SI P - T46G IP Ph one 154 Time Zone Time Zone Name +01:00 Hu n ga ry(B udapest) +01:00 Italy(Rome) +01:00 Luxemb ou rg (Luxem bourg) +01:00 Macedonia(Sko p je) +01:00 Nether lands.
Index 155 A Abou t Th is Guide ix Acc o unt Ma nag ement 70 Acc o unt Regist ration 71 Adding C ontacts 37 Ad minist rator password 25 Anonymou s C al l 11 5 Anonymou s C all Rejectio n 116 Answering .
User Guid e fo r the SI P - T46G IP Ph one 156 Phone Initialization 14 Phone Ins tallation 11 Phone Status 14 Phone Us er Interface 6 Placing Ca lls 83 Placing Ca lls to Contacts 43 Program mable Keys.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Yealink SIP-T46G è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Yealink SIP-T46G - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Yealink SIP-T46G imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Yealink SIP-T46G ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Yealink SIP-T46G, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Yealink SIP-T46G.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Yealink SIP-T46G. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Yealink SIP-T46G insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
