Manuale d’uso / di manutenzione del prodotto SIP-T18p del fabbricante Yealink
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About This Guide Thank you for choosing this Simply IP Phone which is especially design ed for power users i n th e o ffice environment. It features fashi onable an d sl eek d esign, abund ant telepho.
Tables of Contents Getting S tarted .................................................................................. - 1 - Packing L ist ................................................................................................................
Call T ransfer ..................................................................................................................... - 15 - 3-way Confer ence .............................................................................................
Enterprise IP Phone Getting Started - 1 - Getting S tarted Packing List The foll owing components are incl uded in your package: Simply IP Phone Phone Stand Po wer Adap ter.
Enterprise IP Phone Getting Started - 2 - Handset & Handset C ord Ethernet Cable Quick Install ation Gui de & Quick R eference CD Content Check this l ist before i nstallati on to ensure that you have re ceived each item. If you are missing any it ems, contact your IP phon e reseller.
Enterprise IP Phone Getting Started - 3 - 1) Attach the Stand, as show n below: 2) Connect Hand set, as shown below: 3) Connect Network and Power There are two ways for network and power source connecti ons. Y ou can either c onnect the phon e t o the AC Power directl y using t he power adapter or t o a PoE compli ant switch or hub.
Enterprise IP Phone Getting Started - 4 - Configuration and Re gistration If you are administrator , yo u need to do some simple co nfig uration to make the phone work. If not, please c ontact with your i nternet administrator or service pr ovider fo r more details.
Enterprise IP Phone Getting Started - 5 - after the ton e ” to indi cate that the configuration is fail ed. DNS2 : Pickup th e handset an d di al “ * *84 # ” , aft er heari ng the prompt “ Please enter the value after beepin g ” , pl ease in put the DNS1 ( For exampl e:202.
Enterprise IP Phone Getting Started - 6 - Using th e wrong netw ork parameters m ay result i n inaccessi bility of your ph one an d may al so h ave an i mpact on your network performanc e.
Enterprise IP P hone Overview - 7 - Overview Keyp ad Instruction Y ou can check the foll owin g list which introduces the IP phone’ s keypad i n details: Hot Key This IP phone has two hot keys, u sers can specify correspondin g functions through the W eb UI.
Enterprise IP P hone Overview - 8 - : Press to dial out the last di aled number; : Mute audio transmission locall y during calls; Power Indication LED T able 1 Green Lig ht LED Status Descriptio n S.
Enterprise IP P hone Overview - 9 - -- Link Statu s Phone Functions -- Fo rward -- Call W aiting -- DSS K eys -- K ey as Send -- Hot Line -- Anon ym Call -- DND -- DND Code -- Dial Plan -- T ones Basi.
Enterprise IP Phone Customizin g Your Pho ne - 10 - Customizing Y our Phone General Settings Phone S tatus Y ou can check the network status of your ph one by keypad, or check the phone status by W eb interface. T o operate via the keypad, pl ease refer to the above “ Network con figuration ” .
Enterprise IP Phone Customizin g Your Pho ne - 1 1 - G723_53 。 Y ou can enable/di sable the desired codecs via W eb i nterface. Pl ease contact your System Administrator for more detail s about the codecs. T o enable/di sable the codecs: 1) Choose Account->Code cs.
Enterprise IP Phone Customizin g Your Pho ne - 12 - Dial Plan A d ial plan establishes the expected nu mber a nd pattern of digit s for a telephone number . Thi s i nclu des country codes, access co des, area codes and all combi nations of digits d ialed .
Enterprise IP Phone Customizin g Your Pho ne - 13 - 2) Enter the desired “ x/. ” 3) Press Add button to save the changes. 4) Y ou can al so delete a speci fic one from the dial plan list by pressing Del button. Note: “ x ” represents any one Character; “ .
Enterprise IP Phone Using the Basic Phon e Functions - 14 - Using the Basic Call Func tions Making a call Call Devices 1) Pickup the hand set, and dial the number you want to cal l, or 2) Press the RD but ton to dial out th e last number you have called , or 3) Press the DSS keys whi ch have been set as speed di al button.
Enterprise IP Phone Using the Basic Phon e Functions - 15 - T o configure Call For ward vi a W eb interface: Choose Phone- >Fe atur es->Forwar d to do the relati ng changes.
Enterprise IP Phone Using the Basic Phon e Functions - 16 - party such as another e xtension, mobi le phone numb er , etc. There a re three ways to transfer the call: Blind T ransfer , Attended T ransfer and Semi -A ttend T ransfer .
Enterprise IP Phone Using the Basic Phon e Functions - 17 - Note: Please contact your sys tem admini strator for th e c onnecting code. Di fferent s ystems have different codes. T o retrieve the new voi cemail via th e Phone interface: 1) Pick up the hand set and dial t he connecting code, for e xampl e: *97, then press # key to dial out.
Enterprise IP Phone Using the Advanced Phone Functions - 18 - Using the Advanced Phone Functio ns Account Setting Please refer to the previous part “Configuration and R egistration” for the basi c account setting i nformation. Th e fol lowing tabl e li sts the in struction of the fiel d abou t the advanced Account Setting.
Enterprise IP Phone Using the Advanced Phone Functions - 19 - priority to users by setti ng the value. Local RTP Port Define the port for voice transmi ssion. WebServer Users can choose th e W ebServer type: Disabl e, HT TP . T o configure VLAN settings via W eb int erface: Choose Network ->Advanced to do the relati ng config uration.
Enterprise IP Phone Using the Advanced Phone Functions - 20 - interface access i s admin . T o change the admi nistrator password via We b in terface: Choose Se curity , ent er the cur rent pass word, new passw ord an d conf irm password, choose Confirm butt on to save the changes, or Cancel button to can cel the change s.
Enterprise IP Phone Using the Advanced Phone Functions - 21 - flawlessly . If you requi re updati ng the phone ’ s firmware pl ease contact your system admini strator .
Enterprise IP Phone Using the Advanced Phone Functions - 22 - Note: Y ou can a sk your system admi nistrator for the decr ypt passw ord. System Log E xport If there ar e any err ors hap pened in your phone, you can export the system log and send to your system admi nistrator for diagn osis.
Enterprise IP Phone Using the Advanced Phone Functions - 23 - V oice Mail DTMF Note: Quick acc ess f eature l ike V oicemai l mu st first be confi gured on your PBX i n ord er to work on your phone. Se e your system admi nistrator for more in formation.
Enterprise IP Phone Using the Advanced Phone Functions - 24 - Call Return When the key is config ured a s Call Return key you are all owed t o di al out t he l ast phone call you received.
Enterprise IP Phone Using the Advanced Phone Functions - 25 - V oice Mail When the key i s configured as Voicemail key you are all owed to access voi cemail quickly by pressin g this key .
Enterprise IP Phone Using the Advanced Phone Functions - 26 - 3) Press Confirm button t o save the changes, or Cancel to cancel the changes. Note: 1. Please contact your system admi nistrator for m ore informati on about the frequency and time period par am eters.
Enterprise IP Phone Using the Advanced Phone Functions - 27 - Ring Users can group your c ontacts, and then set the ring in g tone for each group. T o edit the Ri ng option via W eb int erface: 1) Choose Phone->Ri ng. 2) Internal Rin ger T ext: T o set group na me.
Enterprise IP Phone Trouble Shooting - 28 - T rouble Shooting I can not register to the server ? 1) Check the IP add ress. If you set your WAN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Check your gateway . 3) Check your DNS server .
Enterprise IP Phone Trouble Shooting - 29 - Make sure the firmware you choose is provided by your servi ce provider , or the device will probabl y crash after the update. How to auto pro vision? Consult th e auto provision server address wi th your ISP .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Yealink SIP-T18p è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Yealink SIP-T18p - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Yealink SIP-T18p imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Yealink SIP-T18p ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Yealink SIP-T18p, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Yealink SIP-T18p.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Yealink SIP-T18p. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Yealink SIP-T18p insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.