Manuale d’uso / di manutenzione del prodotto TM 9000 Series del fabbricante Wyse
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Win te rm ™ 9000 Series Reference Guide Issue: 081904.
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Win te rm ™ 9000 Series Reference Guide Issue: 081904 883808-01 Re v . C August 2004 Wyse T echnology Inc. 3471 North First S treet San Jose, CA 951 34-1801.
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v Copyright Notice © 2004, Wyse T echnology Inc. All rig hts reserved. This manual and the sof tware and firmwa re described in it are cop yrighted. Y ou may not reproduce, transm it, transcribe, sto.
vi FCC St atement This equipment has been tested and found to comply with the limit s for either Class A or Class B digital devices (refer to "Thin Client Requirements Compliance"), pursuant to Part 15 of the FCC Rules.
vii Class B This digit al appara tus does not exceed the Class B limit s for radio noise emissions fr om digital ap paratus set out in the Rad io Interference Regulations of the Canadian Departmen t of Communications.
viii Model 9650XE Thin Client For use with Ex ternal Power Supply Li Shin Model LSE021 9B1280 or certified equivalent model supplied by the manufacturer , rated +12V/6.
Content s Introduction 1 About This Guide 1 Wyse T echnical Support 2 Server Environ ment Require ments 2 Session Servers 2 Citrix Independent Computin g Architecture (ICA) 2 Microsoft Remote Desktop .
x Winlog 35 ELO T ouchscreen 36 Wireless LAN Settings 36 Custom Fields 36 RAMdisk 37 Regional and L anguage Options 38 Sun Java Runtime Environ ment 39 Peripherals 39 Printers 39 Audio 40 Utilities an.
xi 1 1 Neutron dialog box (exten ded) 22 12 T erminal Emula tion window 23 13 TE Client Connection Wizard window 24 14 Internet Explorer window 25 15 Citrix Program Ne ighborhood window 26 16 Remote D.
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Win te rm ™ 9000 Series Reference Guide Introduction Winterm TM 9000 Series Thin Clients use the Windows TM XP embedde d (XPe) operating system. The Winterm TM 9000 Series Thin Clients provide ac cess to applications, files, and network res ources made availa ble on machines host ing Citrix TM ICA and Microsoft TM RDP session serv ices.
2 Wy se T echnical Support T o access Wyse techni cal resources, visit A skWyse.com . If you still have questions, you can submit your questions using the Wyse Support Re quest Form , or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada).
3 T erminal Emulation Support Third-party terminal em ulation software can be inst alle d on the Thin Client to support computing on legacy plat forms. Access to account s on these machines is the responsibility of the Thin Client user . The te rminal emulation sof tware uses the T elnet protocol to communicate with the computing plat form.
4 Model Summary This section provides a summary of features for the Models 9235LE, 9440XL, 9450XE, 9455XL, 9650XE, Model J400, Product 94 1GXL, and Model x150, Product 91 50SE. Note Thin Client dat a sheets, th e product regi stration form, and in formation abou t Rapport for Wyse version 4.
5 Model 9440XL Model 9440XL is a small-foot print, modular XPe -based Thin Client (see Figure 2). The connections for power , network, monitor , keyboard, mouse, serial and p arallel devices, and USB per ipherals are on the back panel of the Thin Client.
6 Model 9450XE Model 9450XE is a sma ll-footprint, modular XPe-based Thin Client (see Figure 3). The connections for power , network, monitor , keyboard, mouse, serial and p arallel devices, and USB peripherals are on the back panel of the Thin Client.
7 Model 9455XL Model 9455XL is a modular XPe-based Thin Client with a rugged met al chassis (see Figure 4) that can be moun ted vertically or h orizontally . The conne ctions for power , network, keyboard, mouse, serial and p arallel devices, and USB ports ar e on the back panel of the Thin Client.
8 The 9455XL has two LED indicators on the back of the unit ne xt to the RJ-45 LAN port (Network connector). The Green LED is a Dual Link/Activity Indicator , and the Y ellow LED is a S pee d Indicator . The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection.
9 Model 9650XE Model 9650XE is a small- footprint, XPe-based Thin Client wit h an integr ated 15 inch flat panel LCD (see Fi gure 5). The con nections fo r power , networ k, keyboard, mouse, serial and parallel de vices, speakers, and USB peri pherals are on th e underside of the ba ck panel of the Thin Client.
10 is a S pee d Indicator . The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection. • Green LED On—Link, but no Activity • Green LED Blinking—Link with .
11 Model J400, Product 941GXL The 941GXL is a modular XPe -based Thin Client with a ru gged metal chassis (see Figure 6) that can be mounted vertically or horizon tally . The 941GXL has a slightly larger chassis than the 9455XL and features a faster pr ocessor than any of the ot her Series 9000 devices.
12 is a S pee d Indicator . The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection. • Green LED On—Link, but no Activity • Green LED Blinking—Link with .
13 Model x150, Product 9150SE Model 9150SE is a sma ll-footprint, modular XPe-based Thin Client (see Figure 7). The connections for power , netw ork, audio, moni tor (video), keyboard, mouse, serial and parallel device s, and USB devices and periph erals are on the back p anel of the Thin Client.
14 After power connection, the po wer LED will remain amber for some time. The user must not press the power button until th e amber light is of f. When the amber light is of f, lightly press the power button on the Thin Clie nt to turn on power .
15 Extended XPe Features The Winterm TM 9000 Series Thin Client’s operating system has extended features not found in stan dard Windows XP . Controls for extended XPe features are available only thr.
16 Note The administrator can create add itiona l user accounts by using the User Manager utility available th rough the Control Panel. However , due to local memory constraint s, the number of ad ditio nal users should be kept to a minimum. For administrato r informatio n on user account s, refer to “User Log-on Account s” on p age 52.
17 The XPe Desktop This section includes information on the followin g: • “Users Desktop” • “Administrators Desktop” on page 19 • “Client Informa tion Dialog Box” on pag e 20 • “.
18 For information about the fu nctionality of the st andard Windows XP desktop and S t art menu items, refer to the app licable Microsof t documentation (searc h and navigate to the Windows XP Support Center) at: http ://support.microsof t.com/default.
19 Administrators Desktop The desktop that appears fo r an administr ator log- on is a Windows desktop (see Figure 9). Icons present on the default administrator de sktop are My Computer , My Network .
20 Note For the Model 9235LE, the S tart menu ShutDown listing is replaced with listings for logging of f, rest arting, and shutting down the Thin Cli ent. Client Information Dialog Box Click About on the S tart menu to o pen the Client Information dialog box (see Figure 10).
21 Logging Off, Rest arting, and S hutting Down the Thin Client T o log off, restart, or shut down the Thin Client, c lick the taskbar ’s St ar t to open the S tart menu and select your o ption.
22 Note Correct time should be maint ained as some applications requir e access to local Thin Client time. Th e Date and Time Properties dialog box can be opened by clicking the time are a in the taskbar or by double-clicking the Date and T ime icon in the Control Panel.
23 T eemNT and T eemNT Connection Wizard Clicking St art | Programs | T eemNT | T eemNT (by default, a desktop icon is not installed) opens the T erminal Em ulation window .
24 The T eemNT Connection Wizard application a llows you to configure your connection information. T o open the TE Co nnection Wizard di alog box click St art | Programs | T eemNT | T eemNT Connection Wiza rd . Figure 13 shows the initial TE Client Connection Wizard window .
25 Internet Explorer Microsoft Inte rnet Explorer (MSIE) version 6. 0 browser is installed locally on the Thin Client. Clicking St art | Programs | Internet Explorer or St art | Internet Explorer (or double-clickin g the desktop icon) opens IE 6.0 (see Figure 14).
26 Citrix Program Neighborhood Clicking St art | Pr ograms | Citrix Pr ogram Neighborhood or St ar t | Citrix Program Neighborhood (or double -clicking the desktop icon) opens the Citrix Program Neighborhood window (see Figure 15). This program allows you to manage connections to remote applica tions running on ICA server s.
27 Remote Desktop Connection Clicking St art | Pr ograms | Remote De sktop Connectio n or Start | Remote Desktop Connection (or double -clicking the desktop icon) opens the Remote Deskto p Connection dialog box (exp anded vie w shown in Figure 16 obta ined by clicking Options ).
28 VNC User Settings VNC User Settings is available to administrators only . Clicking St ar t | Programs | VNC User Settings (or double-clicking the icon in the administrator ’s system tray) opens the WinVNC: Current User Properties dialog box (see Figure 17).
29 Wri t e F il te r Write Filter is available to ad ministrators only . The Write Filt er Control dialo g box is shown in Figure 18. It can be opened either through the St art | Run command line ( wtflush ), by clicking St art | Programs | Co ntrol Panel | Administrative T ools | Write Filt er , or by clicking St art | Pr ograms | Wr ite Filter .
30 Control Panel Extended Selections Clicking St art | Sett ings | Control Panel opens th e Control Panel window (the administrators control p anel is shown in Figure 19).
31 Administrative T oo ls Double-click the Administ rative T ools icon in the Contro l Pa nel window to open the Administrative T ools windo w (see Figure 20).
32 Component Services Double-clicking the Component Services icon opens the Co mponent Services window (see Figur e 21). The con sole allows acces s to configure the Comp onent Services, Event Viewer , an d Local Services.
33 Services Double-clicking the Services icon opens th e Services window (see Figure 23). The Services window lists the services install ed on the Thin Client.
34 User Manager Double-clicking the User Manager icon opens the Lo cal User and Group s window (see Figure 24). This tool allo ws adm inistrators to manage user profi les. For det ailed information on the User Manager , refer to “User Profiles” on page 53 .
35 Note The WinVNC: Current Use r Properties dialog box can al so be opened from the administra tor ’s St ar t | Programs menu. The WinVNC: Current User Prope rties dialog box allows entry of the VNC log-on password (the de fault passwor d is Wyse ) and selection of pa rameters for the VNC server utility installed on a user ’s Thin Client.
36 ELO T ouchscreen If the ELO T ouchscreen op tion is inst alled on t he Thin Client, you can use th is application to calibrate and customize the settings for a touchscreen monitor that is connected to the Thin Client (or when ELO T ouchscre en is integr ated with Model 9650XE).
37 Figure 26 Custom Fields dialog box RAMdisk The RAMdisk is volatile memory space set asid e for temporary data stor age. It is the Z drive shown in the My Computer window .
38 Figure 27 Ramdisk Conf iguration dialog box Note Depending on the Thin C lient model and installe d memory size, default RAMdisk size may vary . The maximum RA Mdisk size that can be set is 30 MB; the minimum RAMdisk size that can be set is 2 MB.
39 4. In the lower section of the t ab is the Language used in me nus and dialogs drop down box. Click the drop down arrow to se lect a new langua ge and then click Apply . A message informs you that changes will not take ef fect until you logoff and logon again.
40 Note Printing to a locally-conne cted printer from an ICA or RDP session using the server ’ s print drivers produces full text and gra phics functionality from the printer . T o do this, you must install the print driver o n the server and the te xt only driver on the Thin Client accord ing to the procedures in “Adding Printers” .
41 Utilities and Settings The following utilities and settings are available for administrative use: • “Write Filter” • “NetXClean Utility” on page 48 • “Local Drives” on p age 49 .
42 Note A T erminal Services Client Access License (TSCAL) is always preserved regardless of W rite Filter state (enabled or disabled). If you want to have other registry setting s preserve d regardless of W rite Filter state, cont act support fo r help at http://www .
43 Disabling the machine acc ount p asswor d change on a Winterm TM 90 00 Series Thin Client T o disable the machine accou nt password ch ange on a Winterm TM 9000 Serie s Thin Client, complete the following procedures: 1. S t art Registry Editor by clicking St art | Ru n , typing regedit in the Open text box, and then clicking OK .
44 Write Filter Command Line Control There are severa l Start | Run command lines you ca n use to control the Write Filter . Note Command line argument s cannot be com bined. Caution Thin Client Administrators should use NT file security to prevent undesired usage of these commands.
45 Write Filter Enable and W rit e Filter Disable Desktop Icons For convenience, the W rite Filter Enable an d Wr ite Filter Disable icons are pr esent on the Administrator desktop. Dep ending on which ico n you use, you can either enable or disable the Write Filter .
46 Write Filter Control Dialog Box The Write Filter Control dialog box is shown in Figure 28. It can be opened either throug h the Start | Run command line ( wtflush ), by clicking St art | Pr ograms | Control Panel | Administrative T ools | Write Filter , or by clicking S t art | Programs | Write Filter .
47 Enable W rite Filt er command button then appears in th e Write Filter Control dialog box as shown in Figu re 29). Note After flushing the cache and disabling the W rite Filter , the Write Filter st atus icon (in the desktop system t ray) turn s red and the W rite Filter remains disabled after the syste m restart s.
48 • When the cache is flushed b y clicking the Flush Cache or Disable W rite Filter command buttons, all controls are ino per able (grayed-out) until th e cache flush operation is completed. The Flush Cache command button will remain inoperable (grayed-out) until W rite Filter is enabled.
49 Local Drives Administrato rs need to know the following inform ation on local drives. Drive Z Drive Z is onboard volatile memory ( Ms-ramdrive ) of the Thin Client. Because drive Z is volatile memory , it is recommended that you do no t use this drive to save dat a that you want to retain.
50 files to the C drive on the local system). If you must write to a local drive, change the application settin gs to use the Z drive. The defa ult configuration settings mentioned in “User Log-on Account s” on p age 52 minimize writing to the C drive for factor y- installed applications.
51 4. Enable the Write Filter . 5. Reboot the Thin Client. Note If you use the Enable Desktop Icon to enable the W rite Filter , the second reboot will happ en automatically . Note By default, the NetXClean utility will purge all but spec ifically selected profiles on the system when the Thin Client starts up or when the user logs off.
52 Figure 30 WinPing window WinPing is used to: • Determine the st atus of the netwo rk and various hosts. • T rack and isolate hardware and sof tware problems. • T est, measure, a nd manage netwo rks. • Determine the IP ad dress of a host if o nly the host name is known.
53 Caution Be sure to f lush the Write Filter cache during the curren t system session in which a new account is created. T o create a new user , complete the following procedures: 1. Log-in as an administrator . 2. Click St art | Set tings | Control Panel | Administrative T ools and double-c lick the User Manager icon.
54 7. Ty p e Administrators in the Enter the object names to select field to enable the Check Names command button. 8. Click Check Names , and then click OK . The user will now be a mem ber of both the Administrators and Users groups. 9. Flush the cache to re tain this chang e.
55 For local custom fields that can be accesse d by Rapport, refer to “Custom Fields” on page 36. Note When performing a m ass distribution of a custom device image created with Rapport, the source devi ce image will require unique prep aration prior to creation and distribution .
56 corruption. Y ou must not clos e the DOS window that is present during the process; the DOS window will close automatically . Event: The System Settings Change messag e may appear shortly af ter the first boot, depending on the specific hardware configur ation of the Thin Client.
57 Figure 32 WinVNC: Current User Properties dialog box Before a remote machine (on which VNC Viewer is installed) ca n access a Thin Client: 1. The IP address (or valid DNS name) of the Thin Client (the desktop th at is to be operated/monitored ) must be given to the remote administra tor/user .
58 VNC Viewer Setup and Operation VNC Viewe r software is included as a compone nt of the Rapport Admini strative Sof tware suite and must be installed on th e remote (shadowing) machine . The administrator/user of the remote machine must know the IP address/name and the p assword of a Thin Clie nt (the desktop that is to be operate d/monitored).
59 Select the Restrict Pixels to 8- bit check box in the Displa y area (this increases sp eed at the expense of display quality). Click OK to return to the Connection Details dialog box. Figure 34 VNC Connection Options dialog box Note The VNC Connection Optio ns dialog box varies for dif ferent VNC sof tware releases.
60 Deiconify on Bell Often a beep will sound because you are being notified of something such as e-mail arr iving or a compilation finishing. This selection causes a minimized VNC viewer to be restored when the bell character (e scape sequence) is received.
61 2. In the VNC server text field (see Figure 33), type the IP address or valid DNS name of the (the desktop th at is to be operated/ monitored) Thin Client followed by a colon and 0. For example: snoopy:0 or 132.237.16.238:0 3. Click OK to open the VNC Authentication dialog box (see Figure 35).
Winterm ™ 9000 Series Reference Guide Issue: 0819 04 Written and publishe d by: Wyse T echnology Inc., August 2004 PDF created using Fram eMaker ® and Acrobat ®.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Wyse TM 9000 Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Wyse TM 9000 Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Wyse TM 9000 Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Wyse TM 9000 Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Wyse TM 9000 Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Wyse TM 9000 Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Wyse TM 9000 Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Wyse TM 9000 Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
