Manuale d’uso / di manutenzione del prodotto MPC-20VS20-1 del fabbricante Western Telematic
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WTI Part No. 13762 Rev . G MPC Series Ma naged Power Controllers Models Covered: MPC-8H-1 MPC-20VS20-1 MPC -20VS20-2 MPC-20VS16-3 MPC -20V -1 MPC-8H-2 MPC-20VD20-1 MPC -20VD20-2 MPC-20VD16-3 MPC -20V .
i Warnings and Cautions: Installation Instructions Secure Racking If Secure Racked units are installed in a closed or multi-unit rack assembly , they may require further evaluation by Certification Agencies. The following items must be considered. 1. The ambient within the rack may be greater than room ambient.
ii Warnings and Cautions Disconnect Power If any of the following events are noted, immediately disconnect the unit from the outlet and contact qualified service personnel: 1. If the power cord becomes frayed or damaged. 2. If liquid has been spilled into the device or if the device has been exposed to rain or water .
iii Agency Approvals FCC Part 15 R egulation This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
iv T able of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 2. Unit Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T able of Contents v 5. Basic Configuration (continued) 5.6. The Plug Group Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29 5.6.1. Viewing Plug Groups . . . . . . . . . . . . . . . . . . . . .
T able of Contents vi 7. Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7.1. The Over Current Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T able of Contents vii 13. Operation via SNMP (continued) 13.5. Viewing MPC Status via SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5 13.5.1. Plug Status . . . . . . . . . . . . . . . . . . . . . . . . . .
T able of Contents viii List of Figures 2.1. MPC-H Series - Front Panel (Model MPC-16H Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2. MPC-H Series - Back Panel (Model MPC-16H-1 Shown) . . . . . . . . . . . . . . . . . . . . . . .
1-1 1. Introduction WTI’s MPC series Managed Power Controllers allow secure, remote metering and management of AC powered rack mount equipment via SSL , SSH, SNMP , web browser , telnet, external modem or local terminal.
1-2 Introduction Convenient, Durable Design: The MPC is available with an optional remote display panel, which can be used to show the status of MPC units installed in hard-to-reach spots, deep inside equipment racks.
1-3 Introduction T ypographic Conventions ^ (e.g. ^X ) Indicates a control character . F or example, the text " ^X " (Control X) indicates the [Ctrl] key and the [X] key must be pressed simultaneously . COURIER FONT Indicates characters typed on the keyboard.
2-1 2. Unit Description 2.1. MPC-H Series - F ront Panel As shown in Figure 2.1, the MPC-H Series Front Panel includes the following components: 1. Power Circuit A - Indicator Lights: LED indicators, which light when power is applied to the corresponding outlet on Power Circuit A.
2-2 Unit Description 5. Power Circuit B - Indicator Lights: Same as Item 1 above, except the LEDs light to indicate On/Off status of Power Circuit B outlets.
2-3 Unit Description BUS A BUS B BUS A BUS B A-1 A-2 A-3 A-4 A-5 A-6 A-7 A-8 B-1 B-2 B-3 B-4 B -5 B-6 B-7 B-8 10/100 BaseT ACT A B ALARM LINK 1 3 4 3 2 6 5 7 8 6 Figure 2.2: MPC-H Series - Back Panel (Model MPC-16H-1 Shown) 2.2. MPC-H Series - Back Panel As shown in Figure 2.
2-4 Unit Description 5. Power Circuit B - Switched Outlets: Same as Item 4 above. (Not present on MPC-18H series units.) 6. Power Circuit B - Circuit Breaker(s): Same as Item 3 above. (Not present on MPC-18H series units.) 7. Alarm Indicator Lights: T wo LEDs which light when an alarm condition is detected at the corresponding power circuit.
2-5 Unit Description Managed Power Controller MPC-20V 8 . 8 .8 8 .8 .8 OFF ON 20 I O OFF ON 20 I O OFF ON 20 I O OFF ON 20 I O DEFAULT AUDIBLE ALARM ON DISPLAY SELECTION AMPS VOLTS KWATTS TOTAL A+B KW.
2-6 Unit Description 5. Network Port: An RJ45 Ethernet port for connection to your 100Base- T , TCP/IP network. Note that the MPC features a default IP address (192.168.168.168). This allows you to connect to the unit without first assigning an IP address.
2-7 Unit Description 13. Power Inlet(s): The power inlets are configured differently on MPC models, in accordance with the power rating, maximum load and the number of power circuits. Depending on your specific model, the MPC may include either one or two power inlets or either one or two power supply cables.
2-8 Unit Description 4. Enable/Disable Audible Alarm: a) In the default state, the Audible Alarm is Enabled. b) T o disable the Audible Alarm, press and hold the Audible Alarm button for three seconds and then release it. T o enable the Audible Alarm, press and hold the Audible Alarm button for three seconds again.
3-1 3. Getting Started This Quick Start Guide describes a simplified installation procedure for the MPC series hardware, which will allow you to communicate with the unit in order to demonstrate basic features and check for proper operation.
3-2 Getting Started Model No. Input Feeds Input Voltage Max. Load per Outlet Max. Load per Input Max. Load per Unit MPC-8H-1 2 ea, 20 Amp 100 to 120 VAC 16 Amps 16 Amps * 32 Amps * MPC-8H-2 2 ea, 16 A.
3-3 Getting Started 3.1.2. Connect your PC to the MPC The MPC can either be controlled by a local PC, that communicates with the unit via serial port, controlled via external modem, or controlled via TCP/IP network. In order to switch plugs or select parameters, commands are issued to the MPC via either the Network Port or Console P ort.
3-4 Getting Started 1. Access Command Mode: The MPC includes two user interfaces; the T ext Interface and the Web Browser Interface. The T ext Interface is available via Local PC, SNMP , SSH Client, T elnet, or Modem, and the Web Browser interface is only available via TCP/IP network.
3-5 Getting Started c) Switch Outlet On: i. W eb Browser Interface: From the Plug Control Menu, click the down arrow in the "Action" column for Plug A1 to display the drop down menu, then select "On" from the drop down menu and click on the "Execute Plug Actions" button.
4-1 4. Hardware Installation 4.1. Connecting the Power Supply Cables 4.1.1. Installing the Power Supply Cable Keepers The MPC includes cable keepers, which are designed to prevent the power supply cables from being accidentally disconnected from the unit.
4-2 Hardware Installation • MPC-18H-1 and MPC -18H-2: The cable keeper for these units must be installed by the user . 1. First make certain that the MPC-18H’s power supply cable is disconnected from the power source.
4-3 Hardware Installation 4.1.2. Connect the MPC to Y our Power Supply Refer to the cautions listed below and at the beginning of this User's Guide, and then connect the MPC unit to an appropriate power supply . Note: Some MPC units are shipped with one or two detachable 125 VAC, 15 Amp "Starter" Cables.
4-4 Hardware Installation 4.3. Serial Console Port Connection The MPC's Console Port is a male, RS-232C DB9 connector , wired in a DCE configuration. In the default state, the Console port is configured for 9600 bps, no parity , 8 data bits, 1 stop bit.
4-5 Hardware Installation 4.5. Connecting R emote MPC Units to the AUX Ports If your application requires control of more outlets than are provided on your MPC unit, you can also connect up to three additional MPC units to the AUX ports on the MPC front panel.
4-6 Hardware Installation 4.6. Connecting the Optional MPC-DISPL A Y Unit Use an RJ-45 cable to connect the optional MPC-DISPLA Y unit to the MPC unit.
5-1 5. Basic Configuration This section describes the basic configuration procedure for all MPC units. For more information on Reboot Options and Alarm Configuration, please refer to Section 6 and Section 7. 5.1. Communicating with the MPC Unit In order to configure the MPC, you must first connect to the unit, and access command mode.
5-2 Basic Configuration T o access command mode via the T ext Interface, proceed as follows: Note: When communicating with the unit for the first time, you will not be able to contact the unit via T e.
5-3 Basic Configuration 5.1.2. The Web Browser Interface The Web Browser Interface consists of a series of web forms, which can be used to select configuration parameters and perform reboot operations, by clicking on radio buttons and/or entering text into designated fields.
5-4 Basic Configuration 5.1.3. Access Via PDA In addition to the Web Browser Interface and T ext Interface, the MPC command mode can also be accessed by PDA devices. Note however , that due to nature of most PDAs, only a limited selection of MPC operating and status display functions are available to users who communicate with the unit via PDA.
5-5 Basic Configuration 5.2. Configuration Menus Although the Web Browser Interface and T ext Interface provide two separate means for selecting parameters, both interfaces allow access to the same set of basic parameters, and parameters selected via one interface will also be applied to the other .
5-6 Basic Configuration SYSTEM PARAMETERS: 1. User Directory 2. Site-ID: (undefined) 3. Real Time Clock: 11/06/2005 06:10:29 4. Invalid Access Lockout: Off 5. Command Confirmation: On 6. Automated Mode: Off 7. Command Prompt: MPC 8. Temperature Format: Fahrenheit 9.
5-7 Basic Configuration 5.3. Defining System Parameters The System P arameters menus are used to define the Site ID Message, set the system clock and calendar , and configure the Invalid Access Lockout feature and Callback feature. In the T ext Interface, the System Parameters menu is also used to create and manage user accounts and passwords.
5-8 Basic Configuration • Command Confirmation: Enables/Disables the Command Confirmation feature. When enabled, a "Sure" prompt will be displayed before power switching and reboot commands are executed. When disabled, commands will be executed without further prompting.
5-9 Basic Configuration • Alarm Log: Enables/disables the Alarm Log, and determines whether or not the Alarm Log will send SYSL OG messages to notify you of each logged event. When enabled, the Alarm Log will create a record of all alarm activity at the MPC unit.
5-10 Basic Configuration • Time Zone: Sets the time zone, relative to Greenwich Mean T ime. Note that the Time Zone setting will function differently , depending upon whether or not the NTP feature is enabled and properly configured. (Default = GMT (No DST).
5-11 Basic Configuration 5.3.2. The Invalid Access Lockout F eature When properly configured and enabled, the Invalid Access Lockout feature will watch all login attempts made at the Network P ort and serial Console Port.
5-12 Basic Configuration The Invalid Access menus allow you to select the following: • Lockout Enable: Enables/Disables the Invalid Access Lockout feature. (Default = On.) • Lockout Attempts: The number of invalid attempts required in order to activate the Invalid Access Lockout feature.
5-13 Basic Configuration 5.3.3. Automated Mode The Automated Mode allows the MPC to execute switching and reboot commands, without displaying menus or generating response messages. Automated Mode is designed to allow the MPC to be controlled by a device which can generate commands to control power switching functions without human intervention.
5-14 Basic Configuration 5.3.4. Log Configuration This feature allows you to create records of command activity , alarm actions and current and power consumption for the MPC unit. The Log features are enabled and configured via the System P arameters Menus.
5-15 Basic Configuration 5.3.4.1. The Audit Log and Alarm Log The System P arameters menu allows you to select three different configuration parameters for the Audit Log and Alarm Log. Note that the Audit Log and Alarm Log function independently , and parameters selected for one log will not be applied to the other .
5-16 Basic Configuration 5.3.4.3. Reading and Erasing Logs T o read the Audit Log, Alarm Log or Current log, access the command mode, then proceed as follows: • T ext Interface: T ype /L and press [Enter] to display the Display Log menu.
5-17 Basic Configuration 5.3.5. Callback Security The Callback function provides an additional layer of security when callers attempt to access command mode via modem.
5-18 Basic Configuration • Callback Attempts: The number of times that the MPC will attempt to contact the Callback number . (Default = 3 attempts.) • Callback Delay: The amount of time that the MPC will wait between Callback attempts. (Default = 30 seconds.
5-19 Basic Configuration 5.4. User Accounts Each time you attempt to access command mode, you will be prompted to enter a username (login) and password. The username and password entered at login determine which plug(s) you will be allowed to control and what type of commands you will be allowed to invoke.
5-20 Basic Configuration In the default state, the MPC includes one predefined account that provides access to Administrator commands and allows control of all of the MPC's switched power outlets.
5-21 Basic Configuration 5.4.3. Port Access The Port Access parameter can be used to grant connection access to the MPC's DB-9 Console port, RJ-45 Remote port and RJ-45 AUX ports.
5-22 Basic Configuration 5.5. Managing User Accounts The User Directory function is employed to create new accounts, display parameters for existing accounts, modify accounts and delete accounts.
5-23 Basic Configuration ADD USERNAME TO DIRECTORY: 1. Username: (undefined) 2. Password: (undefined) 3. Access Level: User 4. Port Access: (undefined) 5. Plug Access: (undefined) 6. Plug Group Access (undefined) 7. Service Access Serial Port, Telnet/SSH, Web 8.
5-24 Basic Configuration 5.5.2. Adding User Accounts The "Add Username" option allows you to create new accounts and assign usernames, passwords and plug and plug group access rights to each account.
5-25 Basic Configuration • Plug Access: Determines which outlet(s) this account will be allowed to control. (Defaults; Administrator and SuperUser = All Plugs On, User = All Plugs Off, ViewOnly = All Plugs Off.) Notes: • If your installation includes optional AUX units, please refer to Section 5.
5-26 Basic Configuration • Service Access: Determines whether this account will be able to access command mode via Serial Port, T elnet/S SH or W eb. For example, if T elnet/SSH Access is disabled for this account, then this account will not be able to access command mode via T elnet or SSH.
5-27 Basic Configuration 5.5.2.1. Granting User Account Access to Plugs on A UX Units W eb Browser Interface T o grant a user account access to plugs on AUX units, simply select the desired plugs from the "Configure Plug Access" drop down menu as you normally would and then click on the "Add User" button.
5-28 Basic Configuration 5.5.3. Modifying User Accounts The "Edit User Directory" function allows you to edit existing user accounts in order to change parameters, plug access rights or Administrator Command capability .
5-29 Basic Configuration 5.6. The Plug Group Directory The Plug Group Directory allows you to designate "groups" of plugs that are dedicated to a similar function, and will most likely be switched or rebooted all at the same time or controlled by the same type of user account.
5-30 Basic Configuration 5.6.1. Viewing Plug Groups The "View Plug Group Directory" option allows you to view the configuration of each Plug Group. Note that the View Plug Group Directory function is only available when you have accessed command mode using a password that permits Administrator Level commands.
5-31 Basic Configuration ADD PLUG TO GROUP: 1. Plug Group Name: (undefined) 2. Plug Access: (undefined) Enter: #<CR> to select, <ESC> to return to previous menu .
5-32 Basic Configuration 5.6.2. Adding Plug Groups The "Add Plug Group to Directory" option allows you to create new Plug Groups and assign plug access rights to each group. Note that the Add Plug Group function is only available when you have accessed command mode using a password that permits Administrator Level commands.
5-33 Basic Configuration 5.6.2.1. Granting User Account Access to Plugs on A UX Units W eb Browser Interface T o grant a plug group access to plugs on AUX units, simply select the desired plugs from the "Add Plug Groups" menu as you normally would and then click on the "Add Plug Groups" button.
5-34 Basic Configuration 5.6.3. Modifying Plug Groups The "Modify Plug Group" function allows you to edit existing Plug Groups in order to change plug access rights. Note that this function is only available when you have accessed command mode using a password that permits Administrator Level commands.
5-35 Basic Configuration PLUG_PARAMETERS - LOCAL 1. A1 Plug Name: Local_InfeedA_Outlet1 2. A1 Boot/Seq. Delay: 0.5 Secs 3. A1 Power Up Default: On 4. A1 Boot Priority : 1 5. A2 Plug Name: Local_InfeedA_Outlet2 6. A2 Boot/Seq. Delay: 0.5 Secs 7. A2 Power Up Default: On 8.
5-36 Basic Configuration 5.7. Defining Plug Parameters The Plug P arameters Menu is used to define Plug Names, boot/sequence delay times and Power Up Default values for each of the MPC's Switched AC Outlets. Note that this function is only available when you have accessed command mode using a password that permits Administrator Level commands.
5-37 Basic Configuration • Power Up Default: Determines how this plug will react when the Default command (/D) is invoked, or after power to the unit has been interrupted and then restored. After the default command is invoked, or power is restored, the MPC will automatically switch each plug On or Off as specified by the Power -Up Default.
5-38 Basic Configuration 5.7.1. The Boot Priority Parameter Normally , when an "On" or "Reboot" command is invoked, the MPC will switch on it's plugs in their default, numeric order .
5-39 Basic Configuration 5.7.1.2. Example 2: Change Plug A5 to Priority 2 In the second Example shown in Figure 5.12, we start out with Boot Priorities for the plugs set as they were at the end of Example 1; Plug A3 is first, Plug A1 is second, Plug A2 is third, Plug A4 is fourth, and Plug A6 is sixth.
5-40 Basic Configuration PORT PARAMETERS #01: COMMUNICATION SETTING PORT MODE PARAMETERS 1. Baud Rate: 9600 21. Port Name: (undefined) 2. Bits/Parity: 8-None 22. Port Mode: Normal 3. Stop Bits: 1 23. DTR Output: Pulse 4. Handshake: RTS/CTS 24. Modem Params: --- GENERAL PARAMETERS 11.
5-41 Basic Configuration 5.8. Serial Port Configuration The Serial Port Configuration menus allow you to select parameters for the MPC's serial Console Port, as well as the Remote P ort and AUX P orts.
5-42 Basic Configuration General P arameters: • Administrator Mode: Permits/denies port access to Administrator and SuperUser level accounts. When enabled (Permit), the port will be allowed to invoke Administrator and SuperUser level commands, providing they are issued by an account that permits them.
5-43 Basic Configuration Port Mode P arameters: • Port Name: Allows you to assign a name to the Console P ort. (Default = undefined.) • Port Mode: The operation mode for this port. (Default = Normal Mode) Depending on the Port Mode selected, the MPC will also display the additional prompts listed below .
5-44 Basic Configuration AUX PORT PARAMETERS: REMOTE SETTINGS AUX2 SETTINGS 1. Port Function: Remote 13. Port Function: Aux2 2. Baud Rate: ---- 14. Baud Rate: ---- 3. Bits/Parity: ---- 15. Bits/Parity: ---- 4. Stop Bits: ---- 16. Stop Bits: ---- 5. Handskake: ---- 17.
5-45 Basic Configuration 5.8.2. Remote P ort and AUX Port Configuration In most applications, it is not necessary to change the configuration of the Remote P ort or AUX P ort.
5-46 Basic Configuration • Baud Rate: Any standard rate from 300 bps to 115.2K bps. (Default = 9600 bps) • Bits/P arity: (Default = 8-None) • Stop Bits: (Default = 1) • Handshake Mode: XON/X OFF , RTS/CTS (hardware), Both, or None. (Default = RTS/CTS) • Inactivity Timeout: Enables and selects the T imeout Period for this port.
5-47 Basic Configuration NETWORK PARAMETERS: COMMUNICATION SETTING SERVERS AND CLIENTS 1. IP Address: 207.212.30.80 21. Telnet Access: On 2. Subnet Mask: 255.255.255.0 22. SSH Access: On 3. Gateway Addr: 207.212.30.1 23. Web Access: On 4. DHCP: Off 24.
5-48 Basic Configuration 5.9. Network Configuration The Network P arameters Menus are used to select parameters and options for the Network Port and also allow you to implement IP Security features, which can restrict access based on the user’s IP Address.
5-49 Basic Configuration 5.9.1. Network Port P arameters In the T ext Interface, these parameters are found in the main Network Configuration menu (Figure 5.
5-50 Basic Configuration 5.9.2. Network Parameters In the T ext Interface, these parameters are accessed via the Network Configuration menu (Figure 5.17.) In the Web Browser Interface, these parameters can be found by clicking the "Network P arameters" link on the left hand side of the screen to display the Network P arameters menu.
5-51 Basic Configuration • SYSL OG Address: The IP Address or domain name (up to 64 characters) for the Syslog Daemon that will receive log records generated by the MPC. For more information, please refer to Section 11. (Default = undefined.) • Ping Access: Enables/Disables response to the ping command.
5-52 Basic Configuration 4. If the client’s IP Address is not found in the Deny list, the client will be allowed to connect, even if the address was not found in the Allow list. Notes: • If the MPC finds an IP Address in the Allow list, it will not check the Deny list, and will allow the client to connect.
5-53 Basic Configuration 5.9.3.2. Linux Operators and Wild Cards In addition to merely entering a specific IP address or partial IP address in the Allow or Deny list, you may also use any standard Linux operator or wild card.
5-54 Basic Configuration 2. Mostly Open: Access is granted by default, and the only clients denied access, are those explicitly listed in the Deny list, and as exceptions in the Allow list. T o allow access to all clients except 192.255.255.192 and 168.
5-55 Basic Configuration 5.9.6. SNMP Access Parameters These menus are used to select access parameters for the SNMP feature. T o define or change SNMP MIB parameters, proceed as follows: • T ext Interface: T ype /N and press [Enter] to display the Network P arameters Menu (Figure 5.
5-56 Basic Configuration • SNMPv3 User Name: Sets the User Name for SNMPv3. Note that this option is not available when the V ersion parameter is set to V1/V2. (Default = undefined.) • SNMPv3 P assword: Sets the password for SNMPv3. Note that this option is not available when the V ersion parameter is set to V1/V2.
5-57 Basic Configuration 5.9.7. SNMP T rap Parameters These menus are used to select parameters that will be used when SNMP traps are sent. For more information on SNMP T raps, please refer to Section 12.
5-58 Basic Configuration 5.9.8. LDAP Parameters The MPC supports LDAP (Lightweight Directory Access Protocol,) which allows authentication via the "Active Directory" network Directory Service.
5-59 Basic Configuration • TLS/SSL: Enables/Disables TLS/S SL encryption. Note that when TLS/SSL encryption is enabled, the LDAP P ort should be set to 636.
5-60 Basic Configuration 5.9.8.1. Adding LDAP Groups Once you have defined several users and passwords via your LDAP server , and assigned those users to LDAP Groups, you must then grant command and port access rights to each LDAP Group at each individual MPC unit.
5-61 Basic Configuration • Plug Group Access: This item is used to determine which plug groups the members of this LDAP Group will be allowed to control. (Default = undefined.) • Service Access: This item determines how members of this LDAP Group will be allowed to access command mode.
5-62 Basic Configuration 5.9.8.3. Modifying LDAP Groups If you want to modify an existing LDAP Group in order to change parameters or plug access rights, the "Modify LDAP Group" function can be used to reconfigure group parameters.
5-63 Basic Configuration 5.9.8.5. LDAP K erberos Set Up Kerberos is a network authentication protocol, which provides a secure means of identity verification for users who are communicating via a non-secure network.
5-64 Basic Configuration 5.9.9. T ACACS Parameters T o access the T ACACS Configuration Menus, proceed as follows: • T ext Interface: T ype /N and press [Enter] to access the Network Configuration Menu. From the Network Configuration Menu, type 28 and press [Enter] to display the T ACAC S Configuration Menu.
5-65 Basic Configuration 5.9.10. RADIUS Parameters T o access the RADIUS Configuration Menus, proceed as follows: • T ext Interface: T ype /N and press [Enter] to access the Network Configuration Menu. From the Network Configuration Menu, type 29 and press [Enter] to display the RADIUS Configuration Menu.
5-66 Basic Configuration 5.9.10.1. Dictionary Support for RADIUS The RADIUS dictionary file can allow you to define a user and assign command access rights and plug access rights from a central location. The RADIUS dictionary file, "dictionary .wti" is included on the CDROM along with this user's guide.
5-67 Basic Configuration Example: The following command could be used to set the command access level to "User", allow access to Serial Ports 1, 3, 5 and 7 and Plugs 1 and 2, and also allow .
5-68 Basic Configuration 5.9.11. Email Message Parameters The Email P arameters menu is used to define parameters for email messages that the MPC can send to notify you when an alarm is triggered.
5-69 Basic Configuration 5.10. Save User Selected Parameters It is strongly recommended to save all user -defined parameters to an ASCII file as described in Section 15. This will allow quick recovery in the event of accidental deletion or reconfiguration of port parameters.
6-1 6. R eboot Options In addition to performing reboot cycles in response to commands, the MPC can also be configured to automatically reboot outlets when an attached device does not respond to a Ping command (Ping-No-Answer Reboot) or according to a user defined schedule (Scheduled Reboot.
6-2 Reboot Options 6.1. Ping-No-Answer R eboot A Ping-No-Answer Reboot can be used to reboot one or more outlets when an attached device does not respond to a Ping Command. In addition, the Ping-No-Answer Reboot feature can also be configured to send an email, Syslog Message or SNMP T rap to notify you whenever a Ping-No-Answer Reboot occurs.
6-3 Reboot Options • Ping Delay After Reboot: Determines how long the MPC will wait to send additional Ping commands, after a Ping-No-Answer Reboot has been initiated. T ypically , this option is used to allow time for a device to fully "wake up" after a Ping-No-Answer Reboot before attempting to Ping the device again.
6-4 Reboot Options 6.1.1.1. Granting Access to Plugs on A UX Units W eb Browser Interface T o grant access to plugs on AUX units, simply select the desired plugs from the "Configure Plug Access" drop down menu and then click on the "Add Ping No Answer" button.
6-5 Reboot Options 6.1.3. Modifying Ping-No-Answer Reboot Profiles After you have defined a Ping-No-Answer profile, you can modify the configuration of the profile using the Modify Ping-No-Answer feature.
6-6 Reboot Options 6.2. Scheduled R eboot The Scheduled Reboot feature can be used to reboot one or more outlets according to a user -defined schedule, or to automatically turn outlets Off and then On according to a user defined schedule.
6-7 Reboot Options The Add Scheduled Reboot menu allows you to define the following parameters for each new Scheduled Reboot: • Scheduled Reboot Name: Assigns a name to this Scheduled Reboot.
6-8 Reboot Options 6.2.1.1. Granting Access to Plugs on A UX Units W eb Browser Interface T o grant access to plugs on AUX units, simply select the desired plugs from the "Configure Plug Access" drop down menu and then click on the "Add Scheduled Reboot" button.
6-9 Reboot Options 6.2.3. Modifying Scheduled Reboots After you have defined a Scheduled Reboot, you can edit the configuration of the Reboot action using the Modify Scheduled Reboot feature.
7-1 7. Alarm Configuration When properly configured, the MPC can meter current, temperature and voltage readings, and log this information for future review .
7-2 Alarm Configuration 7.1. The Over Current Alarms The Over Current Alarms are designed to inform you when current consumption reaches or exceeds user -defined levels.
7-3 Alarm Configuration Note that the configuration menus for all four types of Over Current Alarms offer essentially the same set of parameters, but the parameters defined for each alarm are separate and unique. Therefore, parameters defined for a Critical Alarm will not be applied to an Initial Alarm and vice versa.
7-4 Alarm Configuration • Address 1, 2, and 3: These parameters are used to select which of the three email addresses defined via the "Email Messages" menu (see Section 5.9.11) will receive the email alarm notification messages generated by this alarm.
7-5 Alarm Configuration Note that the Load Shedding Configuration Menus for all four Over Current Alarms offer essentially the same set of parameters, but the parameters defined for each alarm are separate and unique.
7-6 Alarm Configuration • Plug Group Access: Determines which Plug Group(s) will be switched when the current exceeds the Alarm Set Threshold and the Load Shedding feature is triggered.
7-7 Alarm Configuration 7.2. The Over T emperature Alarms The Over T emperature Alarms are designed to inform you when the temperature level inside your equipment rack reaches or exceeds certain user -defined levels. There are two separate Over T emperature Alarms; the Initial Threshold alarm and the Critical Threshold Alarm.
7-8 Alarm Configuration Both the Over T emperature (Initial Threshold) alarm and the Over T emperature (Critical Threshold) alarm offer the following parameters: • T rigger Enable: Enables/Disables the trigger for this alarm. When Disabled, this alarm will be suppressed.
7-9 Alarm Configuration • Address 1, 2, and 3: These parameters are used to select which of the three email addresses, defined via the "Email Messages" menu (see Section 5.9.11,) will receive the email alarm notification messages generated by this alarm.
7-10 Alarm Configuration The Load Shedding configuration menus for both the Over T emperature (Initial Threshold) alarm and the Over T emperature (Critical Threshold) alarm offer the following parameters: • Enable: Enables/Disables Load Shedding for the corresponding alarm.
7-11 Alarm Configuration • Plug Group Access: Determines which Plug Group(s) will be switched when the temperature exceeds the Alarm Set Threshold and the Load Shedding feature is triggered.
7-12 Alarm Configuration 7.3. The Circuit Breaker Open Alarm The Circuit Breaker Alarm is intended to provide notification in the event that one of the MPC's circuit breakers is opened. When a circuit breaker is open, the MPC can provide prompt notification via Email, Syslog Message or SNMP T rap.
7-13 Alarm Configuration • Email Message: Enables/Disables email notification for this alarm. (Default = On.) Note: The Email Message parameter offers four different options: On, Off, On (Copy to All T riggers) or Off (Copy to All T riggers).
7-14 Alarm Configuration The Lost Communication with AUX Units Alarm Configuration Menu offers the following parameters: • T rigger Enable: Enables/Disables the trigger for this alarm.
7-15 Alarm Configuration 7.5. The Lost V oltage (Line In) Alarm The Lost V oltage (Line In) Alarm is intended to provide notification when one of the power supplies connected to the MPC unit, is lost or disconnected When one of the power supplies is lost, the MPC can provide notification via Email, Syslog Message or SNMP T rap.
7-16 Alarm Configuration • Email Message: Enables/Disables email notification for this alarm. (Default = On.) Note: The Email Message parameter offers four different options: On, Off, On (Copy to All T riggers) or Off (Copy to All T riggers).
7-17 Alarm Configuration 7.6. The Ping-No-Answer Alarm The Ping-No-Answer Alarm is intended to provide notification when one of the IP addresses defined via the Ping-No-Answer Reboot feature (as described in Section 6.1) fails to respond to a Ping command.
7-18 Alarm Configuration The Ping-No-Answer alarm configuration menu offers the following parameters: • T rigger Enable: Enables/Disables the trigger for this alarm.
7-19 Alarm Configuration 7.7. The Invalid Access Lockout Alarm The Invalid Access Lockout Alarm is intended to provide notification when the MPC has locked the Network port due to repeated, invalid attempts to access command mode. Normally , the Invalid Access Lockout feature (discussed in Section 5.
7-20 Alarm Configuration The Invalid Access Lockout alarm configuration menu offers the following parameters: • T rigger Enable: Enables/Disables the trigger for this alarm.
8-1 8. The Status Screens The Status Screens are used to display status information about the switched outlets, Network Port, Plug Groups, Current and P ower Metering and the Alarm Log and Audit Log. The Status Screens are available via both the T ext Interface and Web Browser Interface.
8-2 The Status Screens 8.2. The Plug Status Screen The Plug Status screen shows the On/Off status of the MPC's switched outlets, and lists user -defined Plug Names, Boot/Sequence Delay values, and Default On/Off settings.
8-3 The Status Screens 8.3. The Plug Group Status Screen The Plug Group Status screen shows the configuration details and On/Off status for the MPC's user -defined Plug Groups.
8-4 The Status Screens 8.4. The Current Metering Log Screen The Current Metering Log screen is used to display readings for Amps, Watts, V oltage and temperature for the MPC unit as well as any optional AUX MPC units that may be connected.
8-5 The Status Screens 8.5. The Current History Screen The Current History Screen is used to display current, voltage and temperature readings In the Web Browser Interface, the Current History can be displayed as a graph, downloaded in CSV format, or downloaded in XML format.
8-6 The Status Screens T o save Current History data, access command mode using an account that permits Administrator level commands, and then proceed as follows: • T ext Interface: T ype /L and press [Enter] to show the Display Logs menu.
8-7 The Status Screens 8.6. The Power Metering Status Screen The Power Metering Status Screen can be used to display power consumption readings for the MPC unit as well as any optional remote MPC units that may be connected.
8-8 The Status Screens 8.7. The Power History Screen The Power History Screen provides a graph that shows power consumption versus time. T o view the Power History Screen, access the MPC command mode .
9-1 9. Operation The MPC offers two separate command interfaces; the Web Browser Interface and the T ext Interface. Both interfaces offer essentially the same command options and features, and in most cases, parameters defined via the Web Browser Interface will also apply when communicating via the T ext Interface (and vice versa.
9-2 Operation 3. Initiating a Reboot Cycle: From the Plug Control Menu, click the down arrow in the "Action" column for the desired outlet(s), then select "Reboot" from the dropdown menu and click on the "Confirm Plug Actions" button.
9-3 Operation 3. Initiating a Reboot Cycle: From the Plug Group Control screen, locate the Plug Group(s) that you wish to control, then click the down arrow in the task selector box in the "Action" column and use the dropdown menu to select the "Reboot" option.
9-4 Operation 9.2. Operation via the T ext Interface When using the T ext Interface, all switching functions are performed by invoking simple, ASCII commands. ASCII commands are also used to display status screens and to log out of command mode. The T ext Interface includes a Help Menu, which summarizes all available MPC commands.
9-5 Operation 9.2.2. Switching and Reboot Commands - T ext Interface These commands can be used to switch or reboot the MPC’s switched plugs, and can also be used to set plugs to the user -defined Power -Up Default values. Plugs may be specified by name or number .
9-6 Operation When switching and reboot commands are executed, the MPC will display a "Sure?" prompt, wait for user response, and then complete the command. The unit will pause for a moment while the command is executed, and then return to the Plug Status Screen.
9-7 Operation 3. Reboot Plug(s): a) Local MPC Units or Individual MPC Units: T o initiate a Boot cycle, type /BOOT n and press [Enter] . Where " n " is the alphanumeric number or name of the desired plug or Plug Group. Note that the " /BOOT " command can also be entered as " /BO ".
9-8 Operation 9.2.3. Applying Commands to Several Plugs - T ext Interface As described below , switching and reboot commands can be applied to only one Switched AC Outlet, or to an assortment of outlets.
9-9 Operation 2. Switch a Series of Plugs: T o apply a command to a series of plugs, enter the alphanumeric number for the plugs that mark the beginning and end of the series, separated by a colon.
9-10 Operation 9.2.4. Connecting to Serial Ports - T ext Interface In addition to their default functions, the Console Port, Remote P ort and AUX ports can also be used for connection to serial console ports on rack mounted devices, providing convenient back door access.
9-11 Operation 9.3. The Automated Mode The Automated Mode allows the MPC to execute switching and reboot commands, without displaying menus or generating response messages. Automated Mode is designed to allow the MPC to be controlled by a device which can generate commands to control power switching functions without human intervention.
9-12 Operation 9.4. Manual Operation In addition to the command driven functions available via the W eb Browser Interface and T ext Interface, some MPC functions can also be controlled manually . For a summary of front panel control functions, please refer to Section 2.
10-1 10. SSH Encryption In addition to standard T elnet protocol, the MPC also supports SSH connections, which provide secure, encrypted access via network. In order to communicate with the MPC using SSH protocol, your network node must include an appropriate S SH client.
11-1 11. Syslog Messages The Syslog feature can create log records of each Alarm Event. As these event records are created, they are sent to a Syslog Daemon, located at an IP address defined via the Network P arameters menu.
11-2 Syslog Messages 11.2. T esting Syslog Configuration After you have configured the MPC as described in Section 11.1, the /TEST command can be used to make certain that the function is properly set up.
12-1 12. SNMP T raps SNMP is an acronym for "Simple Network Management Protocol". The SNMP T rap function allows the MPC to send Alarm Notification messages to two different SNMP managers, each time one of the Alarms discussed in Section 7 is triggered.
12-2 SNMP T raps 12.2. T esting the SNMP T rap F unction After you have finished setting up the SNMP T rap function, it is recommended to test the configuration to ensure that it is working correctly . T o test configuration of the SNMP T rap function, proceed as follows: 1.
13-1 13. Operation via SNMP If SNMP Access P arameters have been defined as described in Section 5.9.6, then you will be able to manage user accounts, control power and reboot switching and display unit status via SNMP .
13-2 Operation via SNMP 13.3. Configuration via SNMP MPC User accounts can be viewed, created, modified, and deleted via SNMP . User accounts are arranged in a table of 128 rows, and indexed 1-128. User account parameters, as seen through the SNMP , are summarized below .
13-3 Operation via SNMP 13.3.1. Viewing Users T o view users, issue a GET request on any of the user parameters for the index corresponding to the desired user .
13-4 Operation via SNMP 13.4. Plug Control via SNMP 13.4.1. Controlling Plugs ON, OFF , BOOT , and DEFA UL T commands can be issued for plugs via SNMP . Plugs are arranged in a table of N rows, where N is the number of plugs in the system. Plug parameters are described below .
13-5 Operation via SNMP 13.5. Viewing MPC Status via SNMP Status of various components of the MPC can be retrieved via SNMP . Plug Status, and Environmental Status are currently supported. 13.5.1. Plug Status The status of each plug in the system can be retrieved using the command below .
13-6 Operation via SNMP 13.5.3. System Environment Status The system environment status for the local MPC unit and all connected AUX units can be retrieved for the entire system. • environmentBranchATotalCurrent – T otal Branch A current for MPC system (L OCAL and AUX units.
14-1 14. Setting Up SSL Encryption This section describes the procedure for setting up a secure connection via an https web connection to the MPC. Note: SSL parameters cannot be defined via the Web Browser Interface. In order to set up SSL encryption, you must contact the MPC via the T ext Interface.
14-2 Saving and Restoring Configuration Parameters 14.1. Creating a Self Signed Certificate T o create a Self Signed certificate, access the T ext interface via T elnet or S SH, using a password that permits access to Administrator level commands and then proceed as follows: 1.
14-3 Saving and Restoring Configuration Parameters 4. After you have defined parameters 5 through 11, type 12 and press [Enter] (Create CSR) to create a Certificate Signing Request. By default, this will overwrite any existing certificate, and create a new Self Signed certificate.
14-4 Saving and Restoring Configuration Parameters 3. Upload the Signed Certificate to the MPC: After the "signed" certificate is returned from the security service, return to the W eb Access menu.
15-1 15. Saving and Restoring Configuration P arameters Once the MPC is properly configured, parameters can be downloaded and saved as an ASCII text file. Later , if the configuration is accidentally altered, the saved parameters can be uploaded to automatically reconfigure the unit without the need to manually assign each parameter .
15-2 Saving and Restoring Configuration Parameters 15.2. Restoring Saved P arameters This section describes the procedure for using your terminal emulation program to send saved parameters to the MPC.
15-3 Saving and Restoring Configuration Parameters 15.3. Restoring Previously Saved P arameters If you make a mistake while configuring the MPC unit, and wish to return to the previously saved paramet.
16-1 16. Upgrading MPC Firmware When new , improved versions of the MPC firmware become available, the "Upgrade Firmware" function can be used to update the unit. Updates can be uploaded via FTP or SFTP protocols. Notes: • The FTP/SFTP servers can only be started via the T ext Interface.
16-2 Upgrading MPC Firmware 5. Open your FTP/SF TP application and (if you have not already done so,) login to the MPC unit, using a username and password that permit access to Supervisor Level commands. 6. T ransfer the md5 format upgrade file to the MPC.
17-1 17. Command Reference Guide 17.1. Command Conventions Most commands described in this section conform to the following conventions: • T ext Interface: Commands discussed in this section, can only be invoked via the T ext Interface. These commands cannot be invoked via the Web Browser Interface.
17-2 Command Reference Guide 17.2. Command Summary Function Command Syntax Command Access Level Admin. SuperUser User ViewOnly Display Plug Status /S [Enter] X X X X Plug Group Status .
17-3 Command Reference Guide 17.3. Command Set This Section provides information on all T ext Interface commands, sorted by functionality 17.3.1. Display Commands /S Display Plug Status Screen Display.
17-4 Command Reference Guide /H Help Displays a Help Screen, which lists all available T ext Interface commands along with a brief description of each command. Note: In the Administrator Mode, the Help Screen will list the entire MPC T ext Interface command set.
17-5 Command Reference Guide 17.3.2. Control Commands /X Exit Command Mode Exits command mode. When issued at the Network Port, also ends the T elnet session. Note: If the /X command is invoked from within a configuration menu, recently defined parameters may not be saved.
17-6 Command Reference Guide /ON Switch Plug(s) ON Switches selected plugs(s) or Plug Group(s) On, as described in Section 9.2.2. When the /ON command is used to switch more than one plug, Boot/Sequence Delay P eriod will be applied as described in Section 5.
17-7 Command Reference Guide /OFF Switch Plug(s) OFF Switches selected plugs(s) or Plug Group(s) Off, as described in Section 9.2.2. When the /OFF command is used to switch more than one plug, Boot/Sequence Delay P eriod will be applied as described in Section 5.
17-8 Command Reference Guide /DPL Set All Plugs to Default States Sets all switched outlets to their user -defined default state. For information on setting outlet defaults, please refer to Section 5.7. Notes: • When this command is invoked in Administrator Mode or SuperUser Mode, it will be applied to all MPC outlets.
17-9 Command Reference Guide /K Send SSH Key Instructs the MPC to provide you with a public SSH key for validation purposes. This public key can then be provided to your SSH client, in order to prevent the S SH client from warning you that the user is not recognized when you attempt to create an SSH connection.
17-10 Command Reference Guide /PL Set Plug Parameters Displays a menu that is used to select options and parameters for the MPC's switched outlets (plugs). Note that all functions provided by the /PL command are also available via the Web Browser Interface.
17-11 Command Reference Guide /AC Alarm Configuration Parameters Displays a menu that is used to configure and enable the Over Current Alarms, Over T emperature Alarms, Circuit Breaker Open Alarm, Lost Communication with AUX Units Alarm, Lost V oltage Alarm, Ping-No-Answer Alarm, and the Invalid Access Lockout Alarm.
17-12 Command Reference Guide /UF Upgrade Firmware When new versions of the MPC firmware become available, this command is used to update existing firmware as described in Section 15.
Apx-1 Appendix A . Specifications Physical/Environmental: Models MPC-8H-1 & MPC -8H-2: Width: 19” (48.3 cm) (Including Rack Brackets) Depth: 8.7” (22.1 cm) Height: 1.75” (4.5 cm) One Rack U Models MPC-16H-1 & MPC -16H-2: Width: 19” (48.
Apx-2 Appendix B. Interface Descriptions B.1. Serial Console Port (RS232) DCD and DTR hardware lines function as follows: 1. When connected: a) If either port is set for Modem Mode, the DTR output at either port reflects the DCD input at the other end.
Apx-3 Appendices RJ-45 Pin No. 1 2 3 4 5 6 7 8 CTS RXD X X TXD GND RTS Request to Send Data Out Ground Data In Clear to Send Pin 8 Pin 1 Figure B.2: MPC Series AUX P ort Interface B.2. RJ-45 AUX Port Interface The MPC AUX P ort is described in Figure B.
Apx-4 Appendix C. Connecting Devices to AUX & Remote P orts As discussed in Section 2, the MPC unit includes three RJ-45 AUX P orts and one RJ-45 Remote Port.
Apx-5 Appendices C.2. Connecting an MPC-DISPL A Y Unit to an MPC Master Unit Use an RJ-45 Straight Cable to connect the optional MPC-DISPLA Y unit to your MPC series master unit.
Apx-6 Appendices C.3. Connecting Other RJ-45 DCE Devices to the AUX & R emote Ports An RJ-ROLL Rollover cable can be used to connect the following RJ-45 DCE devices to the MPC's RJ-45 serial .
Apx-7 Appendix D. Customer Service Customer Service hours are from 8:00 AM to 5:00 PM, PST , Monday through Friday . When calling, please be prepared to give the name and make of the unit, its serial number and a description of its symptoms.
Apx-8 Appendix E. Rack Mounting The MPC offers a variety of different mounting options to allow the unit to be easily mounted in almost any equipment rack available.
Apx-9 Appendices 2. Attaching the "L" Brackets to the Equipment Rack: Determine which direction the MPC unit will face in the rack, then line the "U" slots in the "L" Bracket up with two holes in the equipment rack mounting strip.
Apx-10 Appendices E.2. Mounting Buttons The Mounting Buttons allow MPC-20V series (vertical) units to be mounted in any equipment rack that includes mounting button holes, as shown in Figure E.
Apx-11 Appendices E.3. Hook Bracket Mounting (MPC -20V Series Only) The Hook Brackets allow MPC-20V series (vertical) units to be easily mounted in Dell™ style equipment racks. The Hook Brackets can be used to mount the MPC-20V in any rack that includes Dell style mounting rails as shown in Figure E.
Apx-12 Appendices E.4. Zero-U Pocket Bracket Mounting (MPC-20V Series Only) The Zero-U Pocket Brackets allow you to mount MPC-20V series units in APC © style racks, that include a pocket or channel for zero unit mounting as shown in Figures E.6 and E.
Apx-13 Appendix F . Output Cable Keeper The Output Cable Keeper extends approximately two inches above the face of the MPC-20V series unit, and provides a convenient means to tie output cables in place, to prevent cables from being accidentally disconnected.
Apx-14 Appendices T rademark and Copyright Information WTI and Western T elematic are trademarks of Western T elematic Inc.. All other product names mentioned in this publication are trademarks or registered trademarks of their respective companies. Information and descriptions contained herein are the property of Western T elematic Inc.
Index-1 Inde x A Accept Break Network Port 5-49 Serial Port 5-42 Access Level 5-19, 5-24, 17-2 LDAP Group 5-60 Accounting Port RADIUS 5-65 Add LDAP Group 5-60 Ping-No-Answer Reboot 6-2 Plug Groups 5-3.
Index-2 Index Circuit Breaker Open Alarm 7-12 to 7-13 Address 7-13 Email Message 7-13 Notify Upon Clear 7-12 Resend Delay 7-12 Subject 7-13 T rigger Enable 7-12 Clock and Calendar 5-7, 5-9 to 5-10 Com.
Index-3 Index Email Parameters 5-68 Authentication T ype 5-68 Domain 5-68 From Address 5-68 From Name 5-68 Password 5-68 Port Number 5-68 Send T est Email 5-68 SMTP Server 5-68 T o Address 5-68 User N.
Index-4 Index LDAP (continued) Service Access 5-61 TLS/SSL Encryption 5-59 User Search Base DN 5-59 User Search Filter 5-59 Viewing LDAP Groups 5-61 LEDs 2-1, 2-2, 2-4 Link Ports Horizontal Units 2-2,.
Index-5 Index Network Port 4-4, 17-10 Administrator 5-49 Horizontal Units 2-4 SuperUser 5-49 Supervisor Mode 5-49 V ertical Units 2-6 Network Port P arameters 5-49 to 5-50 Network Status Screen 8-1 to.
Index-6 Index Plug Group Access 5-25 LDAP Group 5-61 Load Shedding 7-6 Ping-No-Answer Reboot 6-3 Scheduled Reboot 6-7 Plug Group Control Initiating a Reboot Cycle 9-3 Web Browser Interface 9-2 Plug Gr.
Index-7 Index S Safety Information i to ii Saving Parameters 15-1 T ext Interface 17-8 Scheduled Reboot 6-6 to 6-9 Adding 6-6 Day 6-7 Deleting 6-9 Modifying 6-9 Plug Access 6-7 Plug Action 6-7 Plug Gr.
Index-8 Index SSL Certificate 14-1 to 14-3 Common Name 14-2 Country 14-2 Create CSR 14-3 Email Address 14-2 Locality 14-2 Organizational Name 14-2 Organizational Unit 14-2 State or Province 14-2 Uploa.
Index-9 Index T urn On Day Scheduled Reboot 6-7 T urn On Time Scheduled Reboot 6-7 U Unit Description 2-1 to 2-8 Unlock Port T ext Interface 17-9 Upgrade Firmware 17-12 Upgrading Firmware 16-1 to 16-2.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Western Telematic MPC-20VS20-1 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Western Telematic MPC-20VS20-1 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Western Telematic MPC-20VS20-1 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Western Telematic MPC-20VS20-1 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Western Telematic MPC-20VS20-1, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Western Telematic MPC-20VS20-1.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Western Telematic MPC-20VS20-1. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Western Telematic MPC-20VS20-1 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
