Manuale d’uso / di manutenzione del prodotto WDBAAH001HCH-EESN del fabbricante Western Digital
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Exter nal Deskt op My Book ® Essential ™ User Manual My Book Essential User Manual.
ii WD Service and Support Should you encounter any problem, please give us a n o pp o rt un it y t o a dd re ss it be fo re retu r n in g this product. Most technical sup port questions can be answered thro ugh our know ledge base or e-mail supp ort service a t support.
MY BOOK ESSE NTIAL USER MANUALL T A BLE O F CONT ENT S – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . .
MY BOOK ESSE NTIAL USER MANUALL T ABLE OF CONTENTS – iv 5 Locking and Unlocking Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Password Protecting Yo ur Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY BOOK ESSE NTIAL USER MANUALL TA B L E O F C O N T E N T S – v Unlocki ng the Driv e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Unlocking Yo ur Drive w ith the WD SmartWare Software.
MY BOOK ESSE NTIAL USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to y our My Book ® Essential exter nal hard drive, an elegant, high-capaci ty storage solutio n for all the chapters of your di gital life.
MY BOOK ESSE NTIAL USER MANUAL ABOUT Y OUR WD DRIVE – 2 Power miser —My Boo k extern al drives are designed to save energy . WD GreenPower T echnology™ lowers i nternal drive power cons umption by up to 30%, a sleep mode reduces power d uring idle times, and a pow er -saving feature tur ns the dr ive on and o f f wit h yo ur c omp uter .
MY BOOK ESSE NTIAL USER MANUAL ABOUT Y OUR WD DRIVE – 3 Operat ing Syste m Compat ibility Y our My Book Essential drive and the WD Sm artW ar e software are compatible w ith the follow ing operat ing sys tems: Compatibili ty can vary , depending on har dware config uration and operating system.
MY BOOK ESSE NTIAL USER MANUAL ABOUT Y OUR WD DRIVE – 4 Illuminated Capacity Gauge. The capac ity gauge has four segments that illuminate from bottom to top to indi cate space used on the drive during the power -on state.
MY BOOK ESSE NTIAL USER MANUAL ABOUT Y OUR WD DRIVE – 5 Note: If you disconnec t the dr ive after using the power b utton to turn it off, when you re connect it to your runni ng comput er , the drive au tomaticall y powers on.
MY BOOK ESSE NTIAL USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 6 Connecting the Drive and Getting Started This ch apter p rovides step- by-step in struction s for conn ecting and installing the dri ve on your computer .
MY BOOK ESSE NTIAL USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 7 6. If a Found New Hardware screen appears, click Cancel to cl ose it: The WD SmartW are software will i nstall th e proper driver for your My B ook drive. 7. Several di f ferent screens might also ap pear , depending on your comp uter’ s operating system: 8.
MY BOOK ESSE NTIAL USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 8 a. On Windows XP with AutoRun (AutoPlay) enabled, the W elcome to WD Sma rtW a r e screen displays (see Figure 5).
MY BOOK ESSE NTIAL USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 9 a. For Win dows V ista or Windows 7 with AutoRun ( AutoPlay) enabled: Click the Run WDSmar tW are. exe o ption to display the W elcome to WD SmartW are scr een (see Figure 5 on page 8).
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 4. After the softwa r e installation completes: Note: The i nitial Backu p and Drive Se ttings scr ee ns only appear on e time—the first time you i nsta ll the W D Sm art W ar e sof twar e o n your compu ter .
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Figure 6. Initial Backup Screen Figure 7. Initial Drive Settings Screens WD SmartWare Initia l Drive Settings Screen Driv.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 Figure 8. WD SmartW are Home Screen Figure 9. Drive Management Home Screen.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 WD SmartW ar e Over view WD SmartW a r e software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive setti ngs, cr eate a password to prot ect your encrypted drive from unauthorized access or data theft.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 14 For a complete list of all included file extension s, search for Answer ID 3644 in the WD Knowledge Base a t http:/ /suppor t.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 15 T o forego these p erformance features an d get started without installing th e WD Smar tW ar e so ftwa r e: 1. Click Do Not Install on the W elco me to WD S martW are scr een to display the Contin ue without ins talling WD Sma rtW are? prompt: 2.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 16 Note that when it opens, the WD SmartWar e V irtual CD Manage r utility also co pies a Virtual CD Ma nager folder t o your desk top. Th is is t he fold er you will w ant to copy back to your My Book drive in case yo u later want to show (enable) the VCD.
MY BOOK ESSE NTIAL USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 17 If you have not installed the WD Sm artW a r e software an d want to show the VCD : 1. Use the Windows Expl orer copy/paste or dr ag/dr op function to copy the Virtual CD Manager folder fr om your My Book drive to the desktop of your computer .
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 18 Backin g Up Y our Computer Files This chapt er incl udes th e follow ing top ics: About Backing Up Y our Computer Files Backing It.
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 19 In the Content Gauges for yo ur computer’ s di sk d rives, the categories of fi les that would be i ncluded in the ba ckup if y .
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 20 For a complete list of all included file extension s, search for Answer ID 3644 in the WD Knowledge Base a t http:/ /suppor t.
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 21 5. If you clicked Stop Backu p at step 3, the Stop backup? confirmati on prompt reminds you that if you stop the backup before it completes, the WD SmartW are software r emoves all of the backup files that were just copi ed to your My Book drive.
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 22 2. In the back up files content box: • Selec t the check boxes for the categorie s of files that you want to include in the backup • Clear the c heck bo xes for the catego ries of files that you w ant to exclude from the backup 3.
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 23 Spec ifying the Numb er of Backup V ersions . The WD SmartWar e software can keep up to 25 older versions of each file. If yo u over writ e or d elet e a fi le by mis take , or w ant to see the file a couple o f versions ago, the WD SmartWar e software has a copy for you.
MY BOOK ESSE NTIAL USER MANUAL BACKING UP Y OUR COMPUTER FILES – 24 Paus ing Ba ckups Until Y o ur Comp uter is Idle . A lar ge backup can take a lot of time, and can consume a lot of your system pr ocessing r esources.
MY BOOK ESSE NTIAL USER MANUAL RETRIEVING BACKED UP FI LES – 25 Retrieving Backed Up Files This chapt er incl udes th e follow ing top ics: About R etri eving Files Retr ieving a File Retr ieving a .
MY BOOK ESSE NTIAL USER MANUAL RETRIEVING BACKED UP FI LES – 26 Figure 13. Retrieve Screen Figure 14. Select a Destination for Retrie ved Files Scree n.
MY BOOK ESSE NTIAL USER MANUAL RETRIEVING BACKED UP FI LES – 27 4. On the Selec t content to r etrieve... screen, select Retri eve Some Files to display the retrieve files se lection b ox (see F igure 16 on page 28). 5. Navigate through the fol der structur e to fi nd the files you want.
MY BOOK ESSE NTIAL USER MANUAL RETRIEVING BACKED UP FI LES – 28 7. During th e r etrie ve: • The Retrieve scr een displays a pro gress bar and a message indicating the amount of da ta that has been cop ied to the speci fied retrieve location. •A Cancel Re trieving button is available for you to stop the r etrieve.
MY BOOK ESSE NTIAL USER MANUAL LOCKING AND UNLOCKING Y OUR DRIVE – 29 Locking and Unlocking Y our Drive This chapt er incl udes th e follow ing top ics: Passwor d Pr otecting Y our Drive Unlock ing .
MY BOOK ESSE NTIAL USER MANUAL LOCKING AND UNLOCKING Y OUR DRIVE – 30 6. T ype a hint to help r emind your self o f your passwor d in the Pas swor d hint bo x. 7. Read the war ning about t he possibility of d ata loss if you fo r get your passwor d.
MY BOOK ESSE NTIAL USER MANUAL LOCKING AND UNLOCKING Y OUR DRIVE – 31 Unlocking Y our Drive with the WD SmartW are Softwar e Whenever you shut down and restart your computer , or disconnect and reco.
MY BOOK ESSE NTIAL USER MANUAL LOCKING AND UNLOCKING Y OUR DRIVE – 32 T o unlock the drive without the WD SmartW ar e software installed: 1. St art the WD SmartW ar e Drive Unlock ut ility by eith er: • Using your computer’ s file management utility to open the WD SmartWar e virtual CD and do uble-clicking the Unlock.
MY BOOK ESSE NTIAL USER MANUAL LOCKING AND UNLOCKING Y OUR DRIVE – 33 Chan ging Y our Pas swor d To change your passwor d: 1. On the Y our Drive is S ecure dialog , select the Change password op tion an d: a. T ype your new passwor d in the New password box.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 34 Managing and Cus tomizing Y o ur Drive This chapt er incl udes th e follow ing top ics: Using the WD SmartW ar e Icon Ope.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 35 Monitoring Icon Alerts The WD SmartW are icon in the task ba r flashes to indicate drive status: Safely Disconnecting t h.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 36 Cus tom izing Y our Softw are Sett ings The WD SmartW ar e softwar e makes it easy for you to quickl y customize its own .
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 37 T o enable or disable the Preferences option: 1. On either the So ftware Settings screen (Figur e 12 on pa ge 23) or the drive management Drive Settings s creen ( Figure 17 on page 30 ), click Pr efer ences to display a S et Preferences dialog: 2.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 38 T o customize your drive settings for the b e st po ssible perfor mance, on eithe r the WD SmartW ar e Drive Settings screen or th e drive management Drive Setting s screen (see Figur e 17 on page 30 ): IF y ou wan t to .
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 39 Regi stering Y our Drive The WD SmartW are software uses your comput er’ s Inter net connection to register your drive. T o register your drive to receive fr ee technical support during the warra nty period and be kept up-to -date on the lates t WD products: 1.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 40 2. In t he Tu r n o f f D r i v e box, select the inactivity time interval at whi ch you want to turn off the drive. 3. Clic k Set T imer to save and implement your sleep timer sel ection.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 41 Using the Drive Un lock Util ity . T o erase your My Book when the drive is locked and you have for gotten or lost your passwor d: 1.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 42 5. Click the I understand check b ox to signify that you acc ept the risk.
MY BOOK ESSE NTIAL USER MANUAL MANA GING AN D CUSTO MIZING Y OU R DRIVE – 43 Enablin g the Back up and Ret rieve Func tions If you selected In stall D rive Sett ing s at t he What w ould you like to do? pr omp t on the W elc ome to WD Sm artW are screen and n ow wa nt to enable the b ackup and retrieve functions: 1.
MY BOOK ESSE NTIAL USER MANUAL CHECKING DRIVE HE ALTH – 44 Checking Drive Health The dat a fi les on your M y Book dr ive ar e im portant to you. The WD SmartW are software has several buil t-in diagnostic tools to help ma ke sure that your dr ive is perfo rming w ell.
MY BOOK ESSE NTIAL USER MANUAL CHECKING DRIVE HE ALTH – 45 2. Cli ck the button for the test that you want to run: • Quick SMA R T Status • Quick Drive T est • Complete Drive T est.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 46 Using the Drive with a Mac The My B ook driv e is preformatte d as a single NTFS partitio n for comp atibility wit h all updated Wind ows operati ng systems.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 47 The My Book i con also disp lays on your de sktop, where “MY BOO K” is the name you assigned to the volume when you re formatted the drive for use w ith the Mac com put er: Y our My Book drive is now ready to use as an exter nal storage device.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 48 3. Click Install on the WD +TURBO D river Installer screen: 4. Read the license agreement and click Ac cept to continue. 5. A message informs y ou that inst alling the driver s r equires you to r estar t your computer to mak e them active: Click Ye s to continue.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 49 Installing the WD SmartW ar e Sof twar e T o install the WD SmartW are softwar e: 1. D ouble-clic k the WD Smar tW are virtual CD icon.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 50 2. The W elcome to WD Sm artW ar e Software screen displays: 3. Continue to “G etting Started w ith the WD SmartWar e Software” in the nex t section.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 51 Figure 18. Initial Backup Screen Figure 19. Initial Driv e Settings Scr een.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 52 The WD SmartW ar e Home Sc r een On the Home screen, you can modify the prim a ry drive being categorized with the drop- down selectio n box under the name o f your co mputer . If you select a d iffer ent drive, the system will identify the categories of files on that drive.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 53 • The Re trieved category , also shown against a dark gray background, shows the files that you have retrieved from a prio r backup. They , too, are not availa ble for backup. • Hovering the pointer over a category displa ys the number o f files in the category .
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 54 Checkin g Drive St atus Use the WD SmartW ar e icon to determine whether the drive is encryp ted (locked), how full the drive i s, the drive’ s seria l number , and the temperature condition of th e drive: 1.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 55 Safely Dismount ing the Drive Y ou can safely dismount the driv e from a Mac using either the: • WD Smar tW are i con • My Bo ok icon • Drive po wer b utton Using the WD SmartW ar e Icon T o safely dismou unt the drive using the WD SmartWar e icon: 1.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 56 Using the My Boo k Icon T o safel y dismou unt the drive using the My B ook icon : 1.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 57 Unlocking the Drive After you have created a password to keep others from accessing the files on your drive, you will have to type you.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 58 Manually . If your co mputer goes into sleep mo de, an unlock screen mi ght not di splay when you reactivate it.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 59 Unlocking Y our Drive With out the WD SmartW ar e Software Whenever you connect your p asswor d-protected d riv e t o a com put er th at d oes no t h ave the WD SmartWare software inst alled, you can use the WD SmartWar e Drive Unlock utilit y to un lock t he drive there.
MY BOOK ESSE NTIAL USER MANUAL USING THE DRIVE WI TH A MAC – 60 Uninstallin g WD SmartWar e Software Y ou can easily uninstall the software . However , you will need to r estart the Run B ackup backup jo b manually after reinstalling the so ftware as uninstalling deletes all existing backup jo b configuratio ns.
MY BOOK ESSE NTIAL USER MANUAL T ROUBLE SHOOTI NG – 61 T r oubleshooting This chapt er incl udes th e follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Quest ions If you have pr oblems inst alling or using this pr oduct, r efer to this t roub leshoo ting sect ion or visi t our su pport websi te at support.
MY BOOK ESSE NTIAL USER MANUAL T ROUBLE SHOOTI NG – 62 Q: Why doe s the drive no t power up ? A: Be sure the drive is plug ged in to a powe r source. A special cable may be needed for computers wi th limited bus po wer . For more information i n the U.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 63 Installing an SES Driver If you decid e to not install the WD Sma rtW are software, you must have an SES dri ver installed o n computers runni ng Windows to keep the hardware popup wizard from displaying every time you connect your My B ook dr ive to your compu ter .
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 64 4. Select Inst all the s oftwar e automatica lly and click Next : 5. When the installation comp letes, click Finish :.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 65 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. On the Found New Hardwar e Wizard s creen, select No, not this time to inh ibi t a connection attempt to Windows Update: 2.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 66 d. Click Next : 5. When the installation comp letes, click Finish :.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 67 Installing on Windows V ista Comput ers After you phy sically connect the drive as sho wn in Fig ure 3 on page 5 or Figur e 4 on page 6, the Found New Har dwar e scr een displays.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 68 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n th e Fo un d Ne w H a rdw are w i za rd s cre en , cl ic k Locate and in stall d river soft war e : 2.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 69 4. Brows e to Computer and: a. Dou ble-clic k the My Boo k driv e. b. Dou ble-clic k the Extras fo lder .
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 70 Installing on Windows 7 Computers After you phy sically connect the drive as sho wn in Fig ure 3 on page 5 or Figur e 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1.
MY BOOK ESSE NTIAL USER MANUAL INSTALLING AN SES DRIVER – 71 3. Click Browse my com puter for driver softw are . 4. Brows e to Computer , double- click the My Book driv e, doub le-click th e Extras folder , and s elec t WD SES Devic e Drive r : 5. Click Next .
MY BOOK ESSE NTIAL USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 72 Compliance and W arranty Information This a ppendix includ es the foll owing topics: Regulatory Co mpliance Envir onmental Co.
MY BOOK ESSE NTIAL USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 73 KCC Notice (Repu blic of Korea only) Class B D evice 1 Please note that thi s device has been a pproved for non-business purposes and may be used in any envi r onment, in cluding r esidential ar eas.
MY BOOK ESSE NTIAL USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 74 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be fr ee from defects in materia l and workmanship and will conform to WD’ s specific ation therefor .
MY BOOK ESSE NTIAL USER MANUAL INDEX – 7 5 Index A Acces sories , optional 2 Alerts, flashing icon 35 B Backup about ba ckin g up files 18 files content box 21 procedure 20 , 21 Box cont ents 2 C CA.
MY BOOK ESSE NTIAL USER MANUAL INDEX – 7 6 P Password protecting your drive 29 CAUTION about lost passwords 29 Physical de scription 3 Pictures file category, d efined 13 , 19 Power button 4 , 56 Pr.
Information furnished by WD is believed to be accurate and reli able; however , no responsibility is assumed by WD for i ts use nor for any infrin gement of patents or oth er rights of t hird part ies which may r esult fr om its use. No li cense is granted by implication or otherwise under any pate nt or patent rights of WD.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Western Digital WDBAAH001HCH-EESN è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Western Digital WDBAAH001HCH-EESN - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Western Digital WDBAAH001HCH-EESN imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Western Digital WDBAAH001HCH-EESN ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Western Digital WDBAAH001HCH-EESN, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Western Digital WDBAAH001HCH-EESN.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Western Digital WDBAAH001HCH-EESN. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Western Digital WDBAAH001HCH-EESN insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.