Manuale d’uso / di manutenzione del prodotto SBX IP 320 del fabbricante Vertical
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SBX IP 320 Phone User Guide Phone User Guide SBX IP 320.
1 - 2 : SBX IP 320 Phone User Guide Vertical Commun ications, Inc. reserves the right to revise this publi cation and to make changes in c ontent wit hou t notice. © 2008 by Vertical Communi catio ns, Inc. All rights reserv ed. This publication contain s prop rietary and confidential in formation of Vertical Com - munications, Inc.
1 - 3 : SBX IP 320 Phone User Guide REVISION HI STORY Release Date Documentation Changes Page No. 2.0 07-08 A "91 1 Feature" is added. 1-5 A "Reply to Message" feature is added. 2-63 A "Message Forward Enha ncement" feature is added.
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SBX IP 320 Phone User Guide Content s Chapter 1 Introduction How To Use This Guide - - - - - - - - - - - - - - - 1-2 SBX Phone Features - - - - - - - - - - - - - - - - - - - - - 1-2 Specific Phone Mod.
TOC - ii Contents SBX IP 320 Phone User Guide Using Phone Features and Fun ctions - - - - 2-31 Alarm (Wake Up Program) - - - - - - - - - - - - - - - - 2-31 Automatic Called Number Redial - - - - - - -.
TOC - iii Contents SBX IP 320 Phone User Guide Chapter 3 Using the 8- Button Digit al Phone Using the Basics - - - - - - - - - - - - - - - - - - - - 3-2 What’s on the 8-Button Digital Phone - - - - .
TOC - iv Contents SBX IP 320 Phone User Guide Chapter 4 Using a Single Line T elephone (SL T) Using the Basics - - - - - - - - - - - - - - - - - - - - 4-2 Making and Answering Calls - - - - - - - - - .
TOC - v Contents SBX IP 320 Phone User Guide Appendix A User Programming Map Using the Map - - - - - - - - - - - - - - - - - - - - - A-1 Map - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -.
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SBX IP 320 Phone User Guide Chapter 1 Introduction Thank you for purcha sing a V ertical Communications phone. All SBX phon es are multifunctional and sp ecifically designe d for use with the V ertical SBX system.
1 - 2 How To Use This Guide Chapte r 1: Intr oduction SBX IP 320 Phone User Guide How T o Use This Guide This guide p rovides a comprehensi ve description of each type of phon e and its functionality .
Getting Help 1 - 3 Chapte r 1: Intr oduction SBX IP 320 Phone User Guide Getting Help If you need informa tion that is not incl uded in this guide, you can get help from either of the following sources: Y our System Administrato r Y our first line of support is your Syst em Administrator .
1 - 4 Connecting Yo ur Phone Chapte r 1: Intr oduction SBX IP 320 Phone User Guide Connecting Y our Phone Connecting a Digit al Phone The diagram and information below apply to both the T wenty-four and Eight Button Digital Phones.
911 Feature 1 - 5 Chapte r 1: Intr oduction SBX IP 320 Phone User Guide 91 1 Feature If your System Administrator h as pre- programmed it, your p hone may have a Flex button designa ted specific al ly for 91 1 calls.
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SBX IP 320 Phone User Guide Chapter 2 Using the 24-Button Digit al Phone This chapter describes the specific features of the SBX 24-Button Digital phones.
2 - 2 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Using the Basics This section will provide you wi th basic information incl uding the following: • Wh.
Using the Basics 2 - 3 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Phone Buttons and Features Feature Used to... 1 Headphone Jack speak to a calle r when using a headset instead of holding the handset. 2 Handset answer/make internal or external calls.
2 - 4 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Using the Display The display p rovides you with basic information ab out the current status o f your phone (idle, busy , call forwarding).
Using the Basics 2 - 5 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Sof t Buttons The three Soft Buttons are located under the LCD.
2 - 6 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide CO N F when the phone is idle or when you dial or answ er a call. to initiate conference calls between yourself and 2 or more participants. DEL ALL in the Call Log.
Using the Basics 2 - 7 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide (continued on next page) OK on various option screen s. to acce pt the currently displayed option or setting. PA U S E in some of the For warding settings.
2 - 8 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Nav Button This button on th e twenty-fou r button ph one allows you to select or scroll through multiple items or options on the display . Multiple items often are indicated by an arrow (left or right) as shown on the examples below .
Using the Basics 2 - 9 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide S tation Programmin g Menu Overview The followi ng show s the menus availab l e fo r programming features on the 24-Button phone.
2 - 10 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Message W ait and Callb ack Indicator Light s The Message Wait light lets you know that a voice mail messa ge is has been left in your mailbox.
Using the Basics 2 - 11 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Fixed, Pre-programmed, & Flex Buttons The phone described in th is guid e has both Fixed, Pre-programmed (sometimes also known as Feature), and Flex button s.
2 - 12 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Making and Answering Calls • Internal calls are also known as Inte rco m c al l s. Th e se are call s tha t originate or that you make to anot her station within your phone system.
Using the Basics 2 - 13 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Answering Calls Aside from using the handset or speake rpho ne (when available), the operation of the digital phones is quite basic. Answer an Internal (Intercom) Call Lift the handset.
2 - 14 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Switch between Handset and Speaker T o switch from Handset to Speaker Mode While on a call: 1. Press the line or SPEAKER . 2. Place the handset on hook to transi tion the call from the handset to the speaker mode.
Using the Basics 2 - 15 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Using the Headset (vs. S peaker) Mode Set the Headset Mode If you want to use a headset instea d of the speaker fo r handsfree conversations, you will need to switch to the head set mode.
2 - 16 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Using the Headset Once you set the headset mode, you ca n toggle between the handset and the headset in th e same way yo u toggle betw een the handset and speaker (see “Switch between Handse t and S peaker” on page 2-14 ).
Using the Basics 2 - 17 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide 12. Press the NEXT soft button to toggle between the EAR/M IC OFF and ON . 13. Press the OK soft bu tt on to save the setting. Using a Headset with a 2.
2 - 18 Using the Basics Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide T ransferring Calls Y ou can perform both screened and unscreened transfers, as well as dire ct transfer to a voice mailbox: • Screen ed T rans fers: Allows you to announ ce a call to the destin ation station before co mpleting the transfer .
Customizing Your Phone 2 - 19 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Customizing Y our Phone The following pages provide details about customizing your phone.
2 - 20 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide 5. Enter the name you want to have appear on the display (see “Enterin g Charact ers for Di splay Entr ies” on page 2- 20 ). 6. Press HOLD/SAVE to save the ent ry .
Customizing Your Phone 2 - 21 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Setting Y our Password V arious o ptions and se lections availabl e on your phone require that you enter a password.
2 - 22 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide 7. Press OK . 8. Use the dialpad to enter the new password (3 to 1 1 digits). 9. Press OK to save your password. Changing Y our Password 1. Use on the Nav Button to access the Programming Menu.
Customizing Your Phone 2 - 23 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide 7. Use the dialpad to enter the current password new p assword (3 to 1 1 digits) - See IMPORT ANT note on pa g e 2- 21). 8. Press the OK soft button to save your new password.
2 - 24 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Setting Ring T ypes Use this feature to set different ring ty pes for your incoming in tercom calls and external (CO) calls. This all ows you to i nstantly know if you are rece iving an intercom call or a call from an outside source.
Customizing Your Phone 2 - 25 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Setting the HTP Mode Y ou can set your phone to handle incoming calls in any of the variou s ways: • Handsfre e Mode - Y ou will hear three bursts of tone and an announcement.
2 - 26 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide When you see the HT P Mode you want t o use: 7. Press the OK soft button to save the setting. - The currently selected setting will appear on the display .
Customizing Your Phone 2 - 27 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Setting a Pre-Selected Message 1. Use on the Nav Button to access the Programming Menu. 2. Use on th e Nav Butt on to scroll to the AD VAN CE D PRO G RA M option.
2 - 28 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide If Y ou Select a Message that Requires a Phone Number , Date, or T ime Input 8. Use the dialpad to enter phone numbers, dates, and times. NOTE: For dates, you need to use two dig i ts fo r the month and day .
Customizing Your Phone 2 - 29 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Creating a Custom Message Contact your System Administrator to se e if your phone is allowed to create custom messages. Follow steps 1 to 6 above to select the User Custom Message option.
2 - 30 Customizing Your Phone Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Programming Flex Buttons If you have access to the Flex Button programmi ng option, you can assign different t asks to any Flex button on your phone (see “Fixed, Pre-prog rammed, & Flex Buttons” on page 2-1 1 ).
Using Phone Features and Functions 2 - 31 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Using Phone Features and Functions Alarm (W ake Up Program) Y ou can set up an alarm or reminder on your phone. This feature can be programmed to activate one time o r be programmed to repeat daily .
2 - 32 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide If you only want the alarm to go off for a single time: 7. Press #, otherwise , go to step 8. IMPORT ANT: If you do not press #, the alarm will go of f at the same time each day as you have set.
Using Phone Features and Functions 2 - 33 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Automatic Called Number Redial ACNR automatically dials a number until the target answ ers (see Note below). While on a call (where no one answere d): 1.
2 - 34 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Call Log The Call Log feature allows you to view a log of the last se veral incoming and outgoing calls, to and from your station. In addition, any "lost cal ls" will be included in the list.
Using Phone Features and Functions 2 - 35 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Using the Lost Call List Follow steps 1 and 2 to get the Lost Call opti on (if you scroll past the first two lists, you will see the third option - Lost Call).
2 - 36 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide • Press the DEL ALL soft button to delete all numbers fro m the Lost Call list, then press HOLD/SAVE to confirm the deletion.
Using Phone Features and Functions 2 - 37 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Callback Callback can be used to call back an internal caller that has left you a message.
2 - 38 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Camp-On Camp-On allows you to set your phone to auto matically call back a station that is busy . The Camp-On setting will also be displa yed on the bu sy station’s display .
Using Phone Features and Functions 2 - 39 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Conference Y ou can establish a Conference with up to 15 internal and/or external particip ants . IMPORT ANT: Y our System Administrator may adjust or limit.
2 - 40 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Do Not Disturb (DND) Do Not Disturb (DND) prevents your phone from ringing. It also blocks pages and voice calls. Callbacks from calls le f t on Hold, Park, a nd Camp-On will still ring your ph one.
Using Phone Features and Functions 2 - 41 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Forward Calls Use Forward to redirect your ca lls to another extensio n or phone n umber . There are several Call Forward optio ns. Overview of Forwarding Calls 1.
2 - 42 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide When Entering an OFF-NET Destination (CO BTN/SPD -BIN) • Press a flex/line (CO) button for off-net forwarding (optional). • Enter a station (000 to 0 99) or system (2000 to 2499) s pee d bin number .
Using Phone Features and Functions 2 - 43 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide 2 = BUSY FORW AR D Have your call s forwar ded to another destinatio n when your phone is busy (that is, when you are on another call), or when DND is enabled o n your phone.
2 - 44 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide 6 = NO ANS FOR W ARD T O OFF-NET - Phone Number Have your calls to forward to an external phone n umber (such as your home or cell ph one) if there is no answer at your phone.
Using Phone Features and Functions 2 - 45 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide HotDesk If you are set up with a "HotDesk", it al lows you to share a 24-button digital phone with others while main taining your own settings and log in information.
2 - 46 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide 6. Press the OK soft button . 7. Enter the password. 8. Press the OK soft button . - The station information that corresponds to your HotDesk log in will appear on the display: T o L og Out: Follow steps 1 to 4 above.
Using Phone Features and Functions 2 - 47 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Leave a Message (MSG) This is very similar to Camp-On (see page 2-38 ). Y ou can use this feature to let a busy station know you have called or leave a messa ge on thei r display .
2 - 48 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide T o Join the conversa tion Once you have followed the steps above to monitor a conversation: 4. Press JOIN to participate in the conversation.
Using Phone Features and Functions 2 - 49 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Paging Pages must be made using the handset. Note: Y our station may or may not allow you to page (either internal or external zone paging).
2 - 50 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Meet-Me Page One user can initia te a page directe d at anoth er (specific) us er .
Using Phone Features and Functions 2 - 51 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Respond to a Meet-me Page 1. Lift the handset. 2. Dial 544 (Me et-me Page co de). OR In case of Nomad I P Dial 544 , th en press the SE ND soft button.
2 - 52 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Parking There are two ways that Park can be set up on your system.
Using Phone Features and Functions 2 - 53 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Park and Page This feature allows a call er reaching a mailbox to sele ct an option to be pla ced into a system park st ate (see above), then have the mailbox user paged.
2 - 54 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Phone Book/Dial by Name Y ou can use this feature to easily find and d ial numbers that are stored in th e system and on your phone: Di al by Inte rcom (ICM) name, S tation (ST A) name, or by System (SYS) name.
Using Phone Features and Functions 2 - 55 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide PickUp Y ou can pick up a call on an y extension within your call PickUp group. Note: Y ou must be pa rt of a PickUp Group in order to pick up calls to that group.
2 - 56 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide Once you co nfirm that this is the number yo u want to call: 2.
Using Phone Features and Functions 2 - 57 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide T o Dial by Speed Name Once you have pressed the SPEED sof t button as shown above: 3. Use on the Nav Button to scroll between DIAL BY ST A SPD NAME or DIAL BY SYS SPD NAME option.
2 - 58 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide 4. Enter the three-digit speed dial BIN number (for example, 007). - This is the number that will be associated with the actual phone number to be dialed.
Using Phone Features and Functions 2 - 59 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide T wo-W ay Recording (optional) Note: It is likely that only certain phone s within your phon e system have the rights to the use of this feature.
2 - 60 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide User Programming There are several additi onal items which can be programmed for your specific station. Some items can be programmed u sing the procedure belo w as well as using page 2-19 .
Using Phone Features and Functions 2 - 61 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide V oi ce Over This feature allows you, while on a current call, to simultaneously accept an "announcement" from a station that has camp ed-on to your extensio n (see “Camp-On” on page 2-38 ).
2 - 62 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide V oi ce Mail When you have a new voice mail message , you r Message W ait Lamp (see pag e “Message Wait and Callback Indicator Li ghts” on page 2-10 ) will be lit.
Using Phone Features and Functions 2 - 63 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Use Add, Rewind, or CallBack Options While listening to the current message: Use on the Nav Button to display another set of opti ons for the current message.
2 - 64 Using Phone Features and Functions Chapter 2: Using the 24-Button Digital Phon e SBX IP 320 Phone User Guide T o add your comment to the message Y ou can add your own comment to the message being forwarded : Example: "Please respond to the following message that was accidentally left in my mailbox.
Using Phone Features and Functions 2 - 65 Chapter 2: Using the 24- Bu tton Digita l Phone SBX IP 320 Phone User Guide Mailbox Buttons This feature allow s you to assign Flex buttons (see page “Programming Flex Buttons” on p age 2-30 ) as V oice Mail "buttons" to represent other voice mailboxes within your p hone system.
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SBX IP 320 Phone User Guide Chapter 3 Using the 8-Button Digit al Phone This chapter describes the specific features of the SBX 24-Button Digital phones.
3 - 2 Using the Basics Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide Using the Basics This section will provide you wi th basic information incl uding following: • What’s.
Using the Basics 3 - 3 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide Phone Buttons a nd Features Feature Used to... 1 Headphone Jack speak to a caller when using a headset instead of holding the handset. 2 Handset answer or place an internal or ext ernal call.
3 - 4 Using the Basics Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide Using the Display The display p rovides you with basic information ab out the current status o f your phone (idle, busy , call forwarding).
Using the Basics 3 - 5 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide A new message for the VMIB or external voice mail is defined as a message in the mailbox which has not yet been played to the subscribe r .
3 - 6 Using the Basics Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide Making and Answering Calls • Internal calls are also known as Inte rco m c al l s. Th e se are call s tha t originate or that you make to anot her station within your phone system.
Using the Basics 3 - 7 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide Answering Calls Aside from using the handset or speake rpho ne (when available), the operation of the digital phones is quite basic. Answer a n Int er na l (Intercom) Call Lift the handset.
3 - 8 Customizing Your Phone Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide Customizing Y our Phone The following provi des details about cu stomizing your ph one.
Customizing Your Phone 3 - 9 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide Record Y our St ation Greeting Y ou can record the greeting that you r call ers will he re if they reach yo ur voice mail because your phone is busy or becau se you are away .
3 - 10 Using Phone Features and Functions Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide Using Phone Features and Funct ions Call Wait (Camp-On) Camp-On allows you to set your phone to auto matically call back a station that is busy .
Using Phone Features and Functions 3 - 11 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide PickUp Extension Y ou can pick up a call ringing on a specific extension in your area. T o Pick Up an Inco ming Ca ll on a Specific Extens ion: 1.
3 - 12 Using Phone Features and Functions Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide S peed Dial Numbers S peed Dials can be pro grammed to dial directly to anoth er person’s phone number (for external calls) or extensi on (for internal calls.
Using Phone Features and Functions 3 - 13 Chapter 3 : Using the 8-Button Digita l Phone SBX IP 320 Phone User Guide User Programming There are several items which can be pr ogrammed for your specific station. Review the Menu map shown in Appendix A for the location of each feature and its options.
3 - 14 Using Phone Features and Functions Chapter 3: Using the 8-Button Digital Phone SBX IP 320 Phone User Guide V oice Mail When you have a new voice mail message , you r Message W ait Lamp (see pag e “Message W aiting and Call Back Indicator Lights” on p age 3-4 ) wil l be lit.
SBX IP 320 Phone User Guide Chapter 4 Using a Single Line T elephone (SL T) This chapter describ es the features ava ilable on a Sin gle Line T elephone (SL T) when used on the SBX phone system.
4 - 2 Using the Basics Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide Using the Basics The following proce dures provide you with the basic information you need to make, answer , and transfer calls, as wel l as put cal ls on hold .
Using the Basics 4 - 3 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Using Hold Place an External Call on Hold While connected to an exte rnal call : 1. Press the hook-switch . 2. Dial 560. Retrieve a Held Out side Call 1.
4 - 4 Customizing Your Phone Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide Message W aiting 1. Lift the handset. 2. Dial the target extension number . 3. Press the hook-switch . 4. Dial 556. 5. Hang up. Customizing Y our Phone Programming Y our St ation Name Y ou can designate a "name" for yo ur station.
Customizing Your Phone 4 - 5 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Extension Number Prom pt 1. Lift the handset. 2. Dial 563. Af ter the confirma tion tone soun ds: 3. Enter 63. - The extension nu mb er prompt plays: "This extensi on is XXXX.
4 - 6 Customizing Your Phone Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide Recording a Paging Mes sage This allows a caller to page you if th ey reach yo ur voice mail. Y our message will instruct them as to how to send a page to you.
Customizing Your Phone 4 - 7 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Setting Pre-selected Messages Y ou can set a message on your display that will appea r on the display of any other station within your system. Note: Contact your System Administ rator for more information.
4 - 8 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide Using Features and Functions Account Codes An account code is used to ide ntify ou tgoing (external) call s for accountin g and billing purposes.
Using Features and Functions 4 - 9 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Call W aiting If you are on a call, you may get an alert that another caller is trying to reach you.
4 - 10 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide Do Not Disturb (DND) Setting DND 1. Lift the handset. 2. Dial 553. 3. Hang up. Cancel Do Not Disturb 1. Lift the handset. 2. Dial 559. 3. Hang up.
Using Features and Functions 4 - 11 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide When Enteri ng an OFF-NET Destinat ion: • Enter a telephone numb er and include access and area codes wh ere applicable. • Enter a station (000 to 0 99) or system (2000 to 2499) s pee d bin number .
4 - 12 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide 3 = NO ANS FORW ARD Have your calls forwarded to another destin ation when there is no answer at your phone. Press 3 for NO ANS FORW ARD, then enter the destination exte nsion.
Using Features and Functions 4 - 13 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide # = FOR W ARD TO VOICE MAIL This setting allows you to have your call s forwarded d irectly to your own voice mailbox. Af ter you have selected any call forward types 1or 2 as describe d above : 5.
4 - 14 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide PickUp Extension Y ou can pick up a call ringing on a specific extension in your area. T o Pick Up an Incoming Call on a Specific Extension: 1.
Using Features and Functions 4 - 15 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Paging Pages must be made using the handset. Note: Y our station may or may not allow you to page (either internal or external zone paging).
4 - 16 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide 543 or 549 = All Call (or System) Page Y ou can send a page to every station within the p hone system, or to all zones including internal and external .
Using Features and Functions 4 - 17 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide Returning Call to Host System If the SBX IP 320 is connected to another system, you can use this feature to transfer a call to an ex tension on the other system.
4 - 18 Using Features and Functions Chapter 4: Using a Single Line Telepho ne (SLT) SBX IP 320 Phone User Guide S t ation S peed Dial Numbers S peed Dials can be pro grammed to dial directly to anoth er person’s phone number (for external calls) or extensi on (for intern al call s).
Using Features and Functions 4 - 19 Chapter 4: Using a Single Line Telephone (SLT) SBX IP 320 Phone User Guide V oi ce Mail Checking V oice Mail Messages Note: Contact your System Administrator for additional V o ice Mail information. 1. Lift the handset.
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SBX IP 320 Phone User Guide Appendix A User Programming Map Using the Map The following listing is a map of the programming options available on you r phone. Note: This map a pplies to bo th the 24-Button and 8-Button phones. 1. Press T RANS/PGM to access the main menu .
A - 2U s i n g t h e M a p Appendix A: U ser Program ming Map SBX IP 320 Phone User Guide Map [1] R ing [1] Station Ring T ype - dial (1-4) [2] Answer Mod e - dial (1-3); HTP [3] SMS Msg Display [4] E.
Using the Map A - 3 Appendix A: User Programming Map SBX IP 320 Phone User Guide [5] Mes sage [1] Set P res elected Msg - en ter Msg numb er [2] Set Custom Msg - enter Msg 00 (see “Entering Characte.
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SBX IP 320 Phone User Guide Index Phone Features 8-Button Digit al Phones 911 featur e 1- 5 Call W ait 3 -10 Callback light 3-4 Camp-On 3-10 Connecting 1-4 Display (LCD) 3-3, 3-4 End calls 2-13 Extern.
IND - 2 24-Button Digital Phones Index: Phone Features SBX IP 320 Phone User Guide Last number redial 2-55 LCD 2-3, 2-4 Leave a message 2-47 Lights call back 2-10 message wait 2-10 Lost calls 2-35 Mai.
Single Line Telephone (SLT) IND - 3 Index: Phone Features SBX IP 320 Phone User Guide Single Line T elephone (SL T) 911 Fe ature 1-5 Account Codes 4-8 Alarm (off-hook) 4-14 Authorization codes 4-8 Cal.
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Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Vertical SBX IP 320 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Vertical SBX IP 320 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Vertical SBX IP 320 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Vertical SBX IP 320 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Vertical SBX IP 320, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Vertical SBX IP 320.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Vertical SBX IP 320. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Vertical SBX IP 320 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
