Manuale d’uso / di manutenzione del prodotto IK-WD04A del fabbricante Toshiba
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NETWORK CAMERA Model: IK-WD04A User's Manual If the URL changes, refer to the T oshiba website (http://www .toshiba.com/). For information on our latest products and peripheral devices, refer to the following Website: http://www .toshibasecurity .
2 T able of Contents Introduction �������������������������������������������������������.
3 T roubleshooting ������������������������������������������������������������.
4 Introduction FCC (USA)-INFORMA TION NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
5 Thank you for purchasing the IK-WD04A Network Camera. Before using the camera, read this User's Manual carefully to ensure correct usage. After reading this User's Manual, save it for future reference. The design, specications, software, and User's Manual contents are subject to change without prior notice.
6 Important Safeguards 1. Read Instructions Read all the safety and operating instructions before operating the product. 2. Retain Instructions Retain the safety instructions and user's manual for future reference. 3. W arnings Comply with all warnings on the product and in the user's manual.
7 13. Lightning For additional protection on this camera during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the power supply and cable system. This will prevent damage to the camera due to lightning and power- line surges.
8 Important Safeguards (Cont.) CAUTION T O REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER. NO USER SER VICEABLE P AR TS INSIDE. REFER SERVICING TO QUALIFIED SER VICE PERSONNEL.
9 Notes on Use and Installation l Do not aim the camera at the sun Never aim the camera at the sun even with the camera power off. l Do not shoot intense light Intense light such as a spotlight may cause a bloom or smear . A vertical stripe may appear on the screen.
10 Disclaimer We disclaim any responsibility and shall be held harmless for any damages or losses incurred by the user in any of the following cases: 1. Fire, earthquake or any other act of God; acts by third parties; misuse by the user , whether intentional or accidental; use under extreme operating conditions.
11 Package Contents l IK-WD04A l Clamp Filter l Video Out Cable l W arranty Card l Quick Start Guide and Important Safeguards l Screws and Anchors RJ45 Female / Female Coupler l CD-ROM l Alignment Sticker IK-WD04A V er.
12 Physical Description First, refer to page 12 of the Quick Start Guide(QSG) to remove the dome cover . Flip the black retention tabs in the counter-clockwise direction to release the dome cover (clockwi se if you look from the bottom up.
13 General I/O T erminal Block This Network Camera provides a general input terminal block which is used to connect external input devices. The diagrams below apply when "Digital Input" is used for an alarm input.
14 Status LED The LED indicates the status of the Network Camera. Hardware Reset The reset button is used to reset the system or restore the factory default settings. Occasionally resetting the system can return the camera to normal operation. If the system problems remain after resetting, restore the factory settings and install again.
15 SD/SDHC Card and Capacity This network camera is compliant with Micro SD/SDHC 32GB and other preceding standard Micro SD cards for local storage. ● There is a limit to the number of rewrites that is possible with the SD memory card. Replacing the SD memory card when performing periodic maintenance of the camera is recommended.
16 Network Deployment In this user ’s manual, “User” refers to whoever has access to the Network Camera, and “Administrator” refers to the person who can congure the Network Camera and grant user access to the camera. Network Deployment is shown in the Quick Start Guide(QSG).
17 2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router .
18 Software Installation Installation Wizard (IW), a free-bundled software packaged in the product CD, helps to set up your Network Camera in a LAN. 1. Install the IW under the Software Utility directory from the software CD. Double click the IW shortcut on your desktop to launch the program.
19 Ready to Use 1. Access the Network Camera on the LAN. 2. Retrieve live video through a web browser . 2012/10/12 08:36:55.
20 This chapter explains how to access the Network Camera through web browsers, RTSP players and 3GPP-compatible mobile devices. Using W eb Browsers Use Installation Wizard to access the Network Cameras on the LAN. If your network environment is not a LAN, follow these steps to access the Network Camera: 1.
21 ► If you see a dialog box indicating that your security settings prohibit running ActiveX ® Controls, please enable the ActiveX ® Controls for your browser . 1. Choose T ools > Internet Options > Security > Custom Level. 2. Look for Download signed ActiveX ® controls; select Enable or Prompt.
22 Using RTSP Players T o view the MPEG-4 streaming media using R TSP players, you can use players that support RTSP streaming. As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 61.
23 Using 3GPP-compatible Mobile Devices T o view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 16.
24 This chapter explains the screen elements on the main page. It is composed of the following sections: T OSHIBA Logo, Host Name, Camera Control Area, Conguration Area, and Live Video Window . TOSHIBA Logo Click this logo to visit the T OSHIBA website.
25 The viewing region of the current video stream The largest frame size Conguration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 28. Conguration: Click this button to access more of the conguration options provided with the Network Camera.
26 H.264 / MPEG-4 Protocol and Media Options : The transmission protocol and media options for H.264 / MPEG-4 video streaming. For further conguration, please refer to Client Settings on page 28. T ime : Display the current time. For further conguration, please refer to Video > Image > Genral settings on page 68.
27 ■ The following window is displayed when the video mode is set to MJPEG: Video T itle: The video title can be congured. For more information, please refer to Video > Image on page 68. T ime : Display the current time. For more information, please refer to Video > Image on page 68.
28 28 Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer . When completed with the settings on this page, click Save on the page bottom to enable the settings.
29 MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and le name. Folder : Specify a storage destination for the recorded video les.
30 30 Conguration Click Configur ation on the main page to enter the camera setting pages. Note that only Administrators can access the conguration page. TOSHIBA of fers an easy-to-use user interface that helps you set up your network camera with minimal effort.
31 Advanced Mode Each function on the conguration list will be explained in the following sections. Those functions that are displayed only in Advanced Mode are marked with Advanced Mode . If you want to set up advanced functions, please click on [Advanced Mode] at the bottom of the conguration list.
32 System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off.
33 System > Homepage layout Advanced Mode This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. Y ou can manually select the background and font colors in Theme Options (the second tab on this page).
34 Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview led.
35 ■ Follow the steps below to set up a custom homepage: 1. Click Custom on the left column. 2. Click to select a color on on the right column. 3. The palette window will pop up as shown below . 4. Drag the slider bar and click on the left square to select a desired color .
36 System > Logs Advanced Mode This section explains how to configure the Network Camera to backup the system log to a remote server . Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log . 2. In the IP address text box, enter the IP address of the remote server .
37 Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in chronological order . The access log is stored in the Network Camera’s buffer and older events will be overwritten when the number of events reaches a limit.
38 System > Maintenance This chapter explains how to restore the Network Camera to factory default, upgrade rmware version, etc. General settings > Upgrade rmware This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
39 General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network : Select this option to retain the Network T ype settings (please refer to Network T ype on page 53).
40 3. Open the le with text editor and locate your time zone; set the start and end time of DST . When completed, save the le. In the example below , DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m. on the rst Sunday in November .
41 The following message is displayed when attempting to upload an incorrect le format. Export conguration le: Click to export all parameters for the device and user-dened scripts. Update conguration le : Click Browse… to update a conguration le.
42 Security > User Account This section explains how to enable password protection and create multiple accounts. Root Password The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root” account rst.
43 Security > HTTPS (Hypertext T ransfer Protocol over SSL) This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level.
44 5. Click Home to return to the main page. Change the address from “ http:// ” to “ https:// “ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Ye s to enable HTTPS. Create self-signed certificate manually 1.
45 3. The following information will show up in a pop-up window after clicking Create . Then click Save to generate the certicate. 4. The Certicate Information will automatically be displayed in the third column as shown below . Y ou can click Property to see detailed information about the certicate.
46 3. If you see the following Information bar , click OK and click on the Information bar at the top of the page to allow pop-ups. 4. The pop-up window shows an example of a certicate request. 5. Look for a trusted certificate authority that issues digital certificates.
47 ● 1. How do I cancel the HTTPS settings? 1-1. Uncheck Enable HTTPS secure connection in the second column and click Save ; a warning dialog will pop up. 1-2. Click OK to disable HTTPS. 1-3. The webpage will redirect to a non-HTTPS page automatically .
48 Security > Access List Advanced Mode This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to : Simultaneous live viewing for 1~10 clients (including stream 1 and stream 2).
49 ■ Disconnect: If you want to break off the current connections, please select them and click this button. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again.
50 Network : This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List. The routing prex is written in CIDR notation. For example: Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List.
51 Security > IEEE 802.1x Advanced Mode Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.
52 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically .
53 Network > General settings This section explains how to congure a wired network connection for the Network Camera. Network T ype LAN Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers.
54 Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer name and IP address.
55 ● If the default ports are already used by other devices connected to the same router , the Network Camera will select other ports for the Network Camera. ● If UPnP TM is not supported by your router , you will see the following message: Error: Router does not support UPnP port forwarding.
56 4. In the Networking Services dialog box, select Universal Plug and Play and click OK . 5. Click Next in the following window . 6. Click Finish . UPnP TM is enabled. ● How does UPnP TM work? UPnP TM networking technology provides automatic IP conguration and dynamic discovery of devices added to a network.
57 Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6.
58 Please follow the steps below to link to an IPv6 address: 1. Open your web browser . 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser . 3. The format should be: 4. Press Enter on the keyboard or click Refresh button to refresh the webpage.
59 Port HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port number between 1025 and 65535. FTP port: The FTP server allows the user to save recorded video clips. Y ou can use TOSHIBA Installation Wizard software to upgrade the rmware via FTP server .
60 Network > Streaming protocols Advanced Mode HTTP streaming T o utilize HTTP authentication, make sure that your have set a password for the Network Camera rst; please refer to Security > User account on page 42 for details.
61 RTSP Streaming T o utilize RT SP streaming authentication, make sure that you have set a password for the Network Camera rst; please refer to Security > User account on page 42 for details.
62 Authentication : Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted.
63 Multicast settings for stream 1 ~ 4: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for stream 1 ~ 4.
64 Network > QoS (Quality of Service) Advanced Mode Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufcient, especially for real-time streaming multimedia applications.
65 QoS/DSCP (the Dif fServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Dif ferentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a eld to the IP header , called the DSCP (Differentiated Services Codepoint).
66 Network > DDNS This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a dynamic IP address, to have a xed host and domain name.
67 Network > SNMP (Simple Network Management Protocol) Advanced Mode This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices.
68 V ideo > Image Advanced Mode This section explains how to configure the image settings of the Network Camera. It is composed of the following four columns: General settings, Preference, Exposure, Zoom and Focus, and Privacy mask.
69 Day/Night Settings Enable Day/Night function Select this checkbox to enable the Network Camera to switch to Black & White display following the Mode settings. Mode ■ Auto mode The Network Camera automatically switches to Black & White display if the Video Gain will get to maximal value.
70 Preference On this page, you can tune the White balance, Image adjustment and WDR enhanced parameters. Y ou can congure two sets of preferred settings: one for normal situations, the other for special situations, such as day/night/schedule mode.
71 ■ Sharpness: Adjust the image sharpness level, which ranges from -3 to +3. ■ Enable low light compensation: Select this option in low light mode, and the values of sharpness and brightness will change automatically as the noise reduction function.
72 Exposure Advanced Mode On this page, you can set the Exposure measurement window , Exposure level, Exposure mode, Exposure time, and Gain control settings. Y ou can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as day/night/schedule mode.
73 The inclusive window refers to “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. ■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of the window and give the necessary light compensation.
74 Privacy mask Advanced Mode Click Privacy Mask to open the settings page. On this page, you can block out certain sensitive zones to address privacy concerns. ■ T o set the privacy mask windows, follow the steps below: 1. Click New to add a new window .
75 V ideo > Stream Stream settings Advanced Mode Enable time shift caching stream: Select one stream as the time shift cache stream. This function enable the time shift cache stream on the Network Camera, which will store video in the camera’s embedded memory for a period of time depending on the cache memory on each Network Camera.
76 ● All the items in the “Region of Interest” cannot be greater than the “Output Frame Size“ (current maximum resolution). ■ The parameters of the multiple streams: When completed with the settings in the V iewing Window , click Save to enable the settings and click Close to exit the window .
77 Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing window sections. This Network Camera offers real-time H.264, MPEG-4 and MJEPG compression standards (Triple Codec) for real-time viewing.
78 ■ Intra frame period Determine how often to plant an I frame. The shorter the duration, the more likely you will get better video quality , but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds.
79 PTZ > PTZ settings Advanced Mode This section explains how to control the Network Camera’s Pan/T ilt/Zoom operation. Digital PTZ Operation (E-PTZ Operation) The e-PTZ control settings section will be displayed as shown below: Select stream: Select one of the stream 1~3 to set up the e-PTZ control.
80 Home page in E-PTZ Mode ■ The e-Preset Positions will also be displayed on the home page. Select one from the drop-down list, and the Network Camera will move to the selected e-preset position.
81 Patrol settings Y ou can select some preset positions for the Network Camera to patrol. Please follow the steps below to set up a patrol schedule: 1. Select the preset locations on the list, and click . 2. The selected preset locations will be displayed on the Patrol locations list.
82 Event > Event settings Advanced Mode This section explains how to congure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications.
83 ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this option to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed rst.
84 ■ Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with. T o enable this function, you need to congure the T ampering Detection option rst. Please refer to page 98 for detailed information.
85 T o congure an event with video recording or snapshots, it is necessary to congure/provide servers and storage media settings so that the Network Camera will know where to send the media les to when a trigger is activated. Add server Click Add server to unfold the server setting window .
86 T o verify if the email settings are correctly congured, click T est . The result will be shown in a pop-up window . If successful, you will also receive an email indicating the result. Click Save server to enable the settings, then click Close to exit the Add server page.
87 ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the rewall. T o verify if the FTP settings are correctly congured, click T est .
88 Network storage: Select to send the media les to a network storage location when a trigger is activated. Please refer to NAS server on page 101 for details. Click Save server to enable the settings, then click Close to exit the Add server page. ■ SD T est: Click to test your SD card.
89 Add media Click Add media to open the media setting window . Y ou can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be congured. There are three choices of media types available: Snapshot, Video Clip, and System log.
90 ■ Add date and time sufx to the le name Select this option to add a date/time sufx to the le name. For example: Click Save media to enable the settings, then click Close to exit the Add media page. After you set up the rst media server , a new column for media server will automatically display on the Media list.
91 ■ Maximum duration Specify the maximum recording duration in seconds. Up to 10 seconds of video can be recorded. For example, if pre-event recording is set to 5 seconds and the maximum duration is set to 10 seconds, the Network Camera continues to record for another 4 seconds after a trigger is activated.
92 ■ View: On the Action window , click this button to open a le list window . This function is only for SD card and Network Storage. If you click View button for an SD card, a Local storage page will pop up for you to manage recorded les on SD card.
93 Here is an example of the Event setting: When completed the settings with steps 1~3 to arrange Schedule, T rigger , and Action of an event, click Save event to enable the settings and click Close to exit the page.
94 When the Event Status is ON , once an event is triggered by motion detection, the Network Camera will automatically send snapshots via e-mail. If you want to stop the event trigger , you can click ON to turn it to OFF status or click Delete to remove a previously-congured event setting.
95 Applications > Motion detection This section explains how to congure the Network Camera to enable motion detection. A total of three motion detection windows can be congured. Follow the steps below to enable motion detection: Follow the steps below to enable motion detection: 1.
96 A green bar indicates that even though motions have been detected, the event has not been triggered because the image variations still fall under the dened threshold.
97 ● How does motion detection work? There are two motion detection parameters: Sensitivity and Percentage. In the illustration above, frame A and frame B are two sequential images. Pixel differences between the two frames are detected and highlighted in gray (frame C) and will be compared with the sensitivity setting.
98 Applications > Digital input Advanced Mode Digital input : Select High or Low to dene the activate status for the digital input. The Network Camera's current status is shown. Set up the event source as DI on Event > Event settings > T rigger .
99 Recording > Recording settings Advanced Mode This section explains how to congure the recording settings for the Network Camera. Recording Settings Recording Settings Click Add to open the recording setting window . On this page, you can dene the adaptive recording, recording source, recording schedule, and recording capacity .
100 If you enable adaptive recording and enable time-shift cache stream on Camera A, only when an event is triggered on Camera A will the server record the streaming data in full frame rate; otherwise, it will only request the I frame data during normal monitoring, thus effectively save lots of bandwidths and storage.
101 2. Destination Y ou can select the SD card or network storage (NAS) for the recorded video les. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1. Fill in the information for the access to the shared networked storage.
102 If successful, you will receive a test.txt le on the networked storage server . 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: Y ou can either choose the entire available space or impose a reserved space.
103 card. The new recording name will appear on the recording page as shown below . T o remove an existing recording setting from the list, single-click to select it and click Delete . ■ Video (Name) : Click to open the Recording settings page to modify .
104 Local storage > SD card management This section explains how to manage the local storage on the Network Camera. Here you can view SD card status, and implement SD card control. SD card staus This column shows the status and reserved space of your SD card.
105 Local storage > Content management This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data.
106 ■ View: Click on a search result which will highlight the selected item in purple as shown above. Click the View button and a media window will pop up to play back the selected le. For example: ■ Download: Click on a search result to highlight the selected item in purple as shown above.
107 T roubleshooting Reset and restore If an operational problem occurred in the camera, please refer to the Reset and Restore function on page 14. Day / Night setting This camera switches to Black & White display if the V ideo Gain will get to maximal value.
Specications Power supply 12V DC ± 10 %, PoE Consumption current 12V DC / 0.23 A Image pickup device 1/4 inch type (16:9), CMOS Digital Image Sensor Full resolution Horizontal 1280, vertical 800 pixels Scanning system Progressive Lens Max. Aperture F=1:1.
● Designs and specications may change without prior notice for better improvement. ● Screens, photos, illustrations and other diagrams contained in this user's manual may slightly change from actual ones� *1: V aries in accordance with the object, image quality , network environment and performance of the personal computer used.
Φ1 10 (4.3) 91 (3.6) 50 (1.9) Dimensions: mm (inch) 11 0 Appearance Diagram.
MPEG-4 AAC T echnology THIS PRODUCT IS LICENSED UNDER THE MPEG-4 AAC AUDIO P A TENT LICENSE. THIS PRODUCT MA Y NOT BE DECOMPILED, REVERSE-ENGINEERED OR COPIED, EXCEPT REGARD TO PC SOFTW ARE, YOU MA Y MAKE SINGLE COPIES FOR ARCHIV AL PURPOSES.FOR MORE INFORMA TION, PLEASE REFER TO HTTP://WWW .
GNU GENERAL PUBLIC LICENSE V ersion 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor , Boston, MA 021 10-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license documen t, but changing it is not allowed.
11 3 having been made by running the Program). Whether that is true depends on what the Program does. 1. Y ou may copy and distribute verbatim copies of the Program's source code as you receive i.
11 4 c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer , in accord with Subsection b above.
11 5 a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
END OF TERMS AND CONDITIONS How to Apply These T erms to Y our New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
T rademarks l Microsoft, Windows, Windows Vista and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. l Intel and Intel Core are tr ademarks or registered trademarks of Intel Corpor ation or its subsidiaries in the United States and other countries.
TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. Surveillance & IP V ideo Products 9740 Irvine Boulevard, Irvine, CA 92618-1697 Phone Number: (877) 855-1349.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba IK-WD04A è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba IK-WD04A - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba IK-WD04A imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba IK-WD04A ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba IK-WD04A, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba IK-WD04A.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba IK-WD04A. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba IK-WD04A insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
