Manuale d’uso / di manutenzione del prodotto 2000-series del fabbricante Toshiba
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Telecommunication Systems Division June 2000 Digital Business Telephone Systems Digital Telephone User Guide (includes LCD, Add-on Module, and Direct Station Selection Console).
Publication Information T oshib a America In formati on Syst ems, Inc., T eleco mmunicati on Systems Division , reserves the ri ght, without pri or notice, to rev ise this informa tion publica tion fo.
Strat a DK Di gita l T ele ph one 6/0 0 i Contents Introduction Organizati on ............................... ........................... .................. .................. .................. ... .. viii How to Use This Guide.............. ........
Contents Chapte r 2 – Fe atures ii Strata DK Digital T elephone 6/00 Quick Reference................ ........................... .................................... ........................... ...... .17 Making an Internal Call . ..................
Contents Chapter 2 – Feat ures Strat a DK Di gita l T ele ph one 6/0 0 iii Call Waiting .... .................. ........................... .................................... ........................... ... .... 44 Conference Ca lls ..............
Contents Chapte r 3 – LCD O peration iv Strata DK Digital T elephone 6/00 Speakerp hone .. .................. .................. ........................... .................................... .............. ..69 Speed Dial ........................
Contents Chapter 4 – Full Dup lex Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 v Silent Messa ging (Busy Stati on) ................................ .................................... ..............110 Memos............................... .
Contents Chapte r 5 – Add -on Modul e/DSS Co nsole vi Strata DK Digital T elephone 6/00 Appendix B – Centrex Application Flexible Dire ctory Numbering ..................... ........................... .................................... ..... 137 Centrex Feat ure Buttons .
Strat a DK Di gita l T ele ph one 6/0 0 vii Introduction This gui de desc ribes how t o use t he 2000-ser ies digi tal t elephones for S trata DK systems. Model s covere d in this user guide include digital te lephone s equipped with a Liquid Cr ystal Dis play (LCD) an d/or s peakerphon e, as well a s the ful l-duplex digital speaker phone.
Introduction Organiz ation viii Stra ta DK Digit al T elep hone 6/00 Orga nization ♦ Chapter 1 – T he Grand T our provides an ov ervie w of the equ i pment, butt ons, Light Emit ting Diode s (LEDs), and LCDs. ♦ Chapter 2 – Feat ur es des cribes the avai lable digital tele phone f eatures i n alphabet ical or der .
Introduction How to Use This Guide Strat a DK Di gita l T ele ph one 6/0 0 ix Conventions Letter s in [b rackets] represe nt but tons which h ave Direct ory Numbers o n them. For example: Conventions Descrip tion Note Elab orates s pecif ic items or refe rences ot her i nformat ion.
Introduction Related Documents/Media x Strata DK Digital T elephone 6/00 Action/Response Related Documents/Media Note Some document s liste d here may app ear i n dif ferent v ersio ns on the CD-R OM, F YI, o r in pr int.
Strat a DK Di gita l T ele ph one 6/0 0 1 The Grand T our 1 This chap ter familiarize s you wit h the cont rols and indica tors loc ated on your digi tal telepho ne.
The Grand T our Digita l T elepho ne Mod els 2 Strata DK Digital T elephone 6/00 Digital T eleph one Model s Feature operat ions in t his gu ide use th e butt on designat ions for the 20 00-series models.
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 3 Buttons Figure 1 20-button Digital Spea kerphone wit h LCD 0539 Dial Pad Handset Red/Green LED Indicators LCD Display LCD Control/Soft.
The Grand T our Buttons 4 Strata DK Digital T elephone 6/00 Buttons There ar e two se ts of but tons, f ixed and f lexible. The fixed bu ttons (e.g., 0LF , 0VJ , 5 HGLDO , +R OG , &RQI7 U Q , 9R O ▲ , and 9 RO ▼ ) are stan da rd to e very Strata D K 20 00- series tele phone ( see Ta b l e 1 ).
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 5 +ROG (continued) If the hel d party hangs up , the call is rel eased an d the CO provide s a hol d- release s ignal. If your tel ephon e is progra mmed for Automatic Hold, e xisting cal ls are automati cally placed on ho ld when you an swer a call or make another call.
The Grand T our Buttons 6 Strata DK Digital T elephone 6/00 Flexible Buttons All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s.
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 7 Directory Number [DN] Butt ons The [DN] butt ons cons ist of: [ PDNs], [SDNs] , and [PhDNs ]. They are use d to ini tiate or answer a call a nd are known a s your ext ension or inter com number( s).
The Grand T our Buttons 8 Strata DK Digital T elephone 6/00 Figure 2 Multiple Di rectory Numb ers Example Feature But tons Preprogr ammed featur e buttons can be assigned t o your telephone and var y for indivi dual tele phones. See T able 18 on Page 139 for a lis t of all the po ssible f eatur e buttons .
The Grand T our LCD Strat a DK Di gita l T ele ph one 6/0 0 9 LCD In its idle sta te, th e 32-ch aracter LCD feature on your d igital telep hone gives you an accurat e desk cl ock and calendar c ombination . When yo u have an out side call in progres s, an elaps ed time display g ives a cons tant reminder of the c all dura tion.
The Grand T our LED I ndica to rs 10 Strata DK Digital T elephone 6/00 Both set s of butto ns canno t be acti ve at the same time. ♦ Soft Key s are ac tive when the S oft Keys are t urned on and th e telephone is active (on a c all) . ♦ Control butto ns are active when th e Soft Keys are turn ed of f and/or the telep hone is idle .
The Grand T our On-ho ok/ Off- hook Strat a DK Di gita l T ele ph one 6/0 0 11 On-hook/Off-hook Some pr ocedures i n this user guid e instruct you t o perf orm a step w hile “ on-hook ” or “ of f-hook. ” These term s refe r to th e posi tion of th e han dset .
The Grand T our Vo l u m e C o n t r o l s 12 Strata DK Digital T elephone 6/00 V olume Con trols Y our telephon e has a volume inc r ease and de creas e button for contro lling spea ker and handset volume leve ls. Y ou must hold do wn either b utton ( 9R O ▲ / 9R O ▼ ) for at least 1/8 seco nd for a ny volume cha nge to o ccur .
The Grand T our Vo l u m e C o n t r o l s Strat a DK Di gita l T ele ph one 6/0 0 13 T able 5 Using V ol ▲ /V ol ▼ with O ther Buttons Feature Phone Status Press Co mments Microph one Sen sitivity On-hook/ Off-ho ok While p ressing, hold 0LF and 9R O ▲ 9 R O ▼ for th ree secon ds.
The Grand T our Vo l u m e C o n t r o l s 14 Strata DK Digital T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 15 Features 2 This chap ter lists al l the digital telep hone fe atures i n alpha betical order beginning o n Page 20 . The se featur es can be performed o n 2000-series di gital t elephones equippe d with or wi thout LCDs.
Feature s Before Y o u Begin 16 Strata DK Digital T elephone 6/00 Automatic Line Selection Yo u have Automatic Line Selection, i f you hear dial ton e and the [DN], L ine, or Pool ed Line Grp LED lights s teady gre en. The LCD displa ys the st ation numbe r ( 201 ) and th e seize d CO line ( sample shown a t right) .
Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 17 Quick Referenc e The fo llowing i s a qui ck refere nce cha rt for us ing you r telepho ne ’ s standard feat ures. Making an Internal Call Making an Outside Call 1. Lift t he handset or press 6SNU .
Feature s Quick Re ference 18 Strata DK Digital T elephone 6/00 Making an Outside Call to an ISDN T runk press /L QH ...or 3 RROHG/LQH *US ...or [DN], then enter a CO line or line group acce ss code (see “ CO Line Acces s Codes ” on Pa ge 1 33 ).
Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 19 On-Hook Dialing Answering Calls When you rec eive an in coming c all, the LCD d isplays e ither the C O line ( 10 ) ... or the stat ion ’ s [PDN] ( 210 ). 1. Press 6SNU (if you have Automat ic line sele ction).
Feature s Account Code C alls 20 Strata DK Digital T elephone 6/00 Incoming Call Notification Muted ri nging whil e you ar e on a ca ll indi cates an in coming cal l. If ano ther call comes in dur ing the fi rst c all, re lea se, tr ans fer, or place the call on ho ld, th en a nswe r th e second ca ll.
Feature s Account Co de Calls Strat a DK Di gita l T ele ph one 6/0 0 21 V oluntary Account Codes (V erified/Non-V e rified) V ol untary Acco unt Code s are usua lly optio nal. They can be ent ered aft er acces sing a CO line or during a c all, to ke ep tr ack of the call for client billing purpose s.
Feature s Alarm Reset 22 Strata DK Digital T elephone 6/00 Alarm Rese t Y our St rata DK syst em can be con nected to a faci lity al arm sys tem. All tel ephone s produce a star tling to ne whenev er thi s alarm i s activat ed. ➤ T o reset t he al arm ➤ Press $ O DU P5 HVHW .
Feature s Attendant Co nsole Callin g Strat a DK Di gita l T ele ph one 6/0 0 23 Attendant Console Calling Up to four Attendant Consoles c an be i nstalle d per syst em. There can be up to three ways to ca ll the At tendan t Console, d epending upo n system programming.
Feature s Automatic Bu sy Redial (ABR) 24 Strata DK Digital T elephone 6/00 ➤ T o activate ABR ➤ T o cancel ABR ➤ Press $ XWR %XV5 HGLD O ...or [DN] + . 1. When you rea ch a busy number , press $XWR%XV5 H GLDO The LED flashes red.
Feature s Automatic Callback (ACB) Strat a DK Di gita l T ele ph one 6/0 0 25 Automatic C allback (ACB) After r eaching a busy/ DND station , you c an set ACB t o have the syst em cal l you bac k when the c alled station becomes a vailabl e.
Feature s Automati c Hold 26 Strata DK Digital T elephone 6/00 ➤ T o cancel ACB (to busy or DND station) ➤ Press $ XWR &DOOEDFN or [DN] + . Automatic Hold Automatic Hold ena bles you to automatically p lace a cal l on hold by press ing anot her outs ide /L QH or a [DN] butto n — the re is no ne ed to pres s +ROG .
Feature s BGM Over T elephone S peaker s Strat a DK Di gita l T ele ph one 6/0 0 27 BGM Over T e lephone Speakers BGM over e xternal s peakers i s control led by the System Admini strator . If BGM is enabled, you can turn it ON/OFF fo r your individua l stati on speaker .
Feature s Call F orward 28 Strata DK Digital T elephone 6/00 Call Forward Modes Y ou can set yo ur telep hone [PDNs] or [PhDNs] for a v ariety of Call Forwa rd modes: ♦ Call Forward — Al l Calls fo rwards al l call s immediat ely; y our telep hone does not ring when called.
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 29 ♦ Call Forwar d — Fixed for wards i mmediately t o a sta tion or voi ce mail device se t in syst em programming all internal, private o r DID CO line c alls to your station. Y our station do es not ring when ca lled.
Feature s Call F orward 30 Strata DK Digital T elephone 6/00 Receive CF Call When a call is forwarded to your [DN] ( 210 ), the calling [DN] ( 205 ) is displ ayed on th e left and t he [DN] calle d is disp layed on th e right [ 203]. Note The LCD example s shown i n the fol lowing sec tions are identic al to tho se on your tel ephone ’ s LCD .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 31 Call Forward – Busy ➤ T o cancel a Call Forwar d – Busy ➤ Press &DOO) UZG%XV + 6SNU ...or [PDN] + + 6S NU . Call Forward – No Answer 1. Press &DOO) UZG %XV .
Feature s Call F orward 32 Strata DK Digital T elephone 6/00 ➤ T o cancel a Call Forwar d — No Answer ➤ Press &DOO) UZG1R$QVZHU + 6SNU ...or [PDN] + + 6S NU . Call Forward – Busy/No A nswer 3. Press 6SHHG'LDO .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 33 ➤ T o cancel a Call Forwar d – Busy/No Answer ➤ Press &DOO) UZG%XV1$QV + 6SNU ...or [PDN] + + 6S NU . Call Forward – Fixed ➤ Press &DOO) UZGWR .
Feature s Call F orward 34 Strata DK Digital T elephone 6/00 Call Forward — Exter nal ➤ T o cancel a Call Forwar d – Externa l ➤ Press &DOO) UZG([WHU QD O .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 35 Remote Destination Change If Call Forward-Ext ernal mode is se t at your s tation, you can chang e the for warding destina tion fr om a telepho ne outside of the syste m. ➤ T o change the dest ination number 1.
Feature s Call Pa rk Orbits 36 Strata DK Digital T elephone 6/00 Call Park Orbits The Call P a rk feat ure enables you t o hold a call tempo rarily in an orbit (th e area wher e the cal l is hel d). Anyone can retriev6e the call fr om the orbit using the sa me or a dif fer ent stati on.
Feature s Call Park Orbit s Strat a DK Di gita l T ele ph one 6/0 0 37 ♦ If your station is busy , th e parked ca ll ca mps-on. If you ha ve an LCD tel ephone, you ca n let the syste m automatic ally sel ect an availa ble or bit number whi ch displ ays on yo ur LCD.
Feature s Call Park and Page 38 Strata DK Digital T elephone 6/00 ➤ T o retriev e a p arke d ca ll Call Park and Page Y ou can use th e Park fea ture in c onjunctio n with the Page fe ature. Thi s opera tion can be progr ammed on a 6SHHG'LDO button f or one-t ouch act ivation (See “ Feature Acce ss C odes ” on Page 73 .
Feature s Call Park and Page Strat a DK Di gita l T ele ph one 6/0 0 39 3. E nte r a [DN ] or a Page Group or Zone access c ode (see T ables 14 and 15 on Page 135 , respect ively). After you enter an Or bit Number , a short burst o f dial tone prompt s you t o enter t he Page acce ss code .
Feature s Call Pi ckup 40 Strata DK Digital T elephone 6/00 Call Pickup Y ou can pick up a call th at is ringi ng another sta tion ’ s [PDN] or [PhDN], a c all pla ced on hold at anoth er stati on and o ther type s of ca lls.
Feature s Call Pickup Strat a DK Di gita l T ele ph one 6/0 0 41 ➤ T o pick up a ringing CO li ne in a tena nt system Group Pickup St ations can be ass igned in s ystem progr amming to Pickup Groups .
Feature s Call T r ansfer with Camp-on 42 Strata DK Digital T elephone 6/00 Page/Internal Call Pick up This fea ture p icks up Int ernal (s tati on to stat ion), Group P age, and Al l Call Page calls.
Feature s Call T ransfer with Camp-on Strat a DK Di gita l T ele ph one 6/0 0 43 ...or if the s tation is busy or doe s not answer , hang up The Line LED f lashes gr een (on -hold). I f you tra nsfer red th e ca ll from a [ DN ], the [ DN ] ’ s LED turns off .
Feature s Call W aiting 44 Strata DK Digital T elephone 6/00 Call W a iting Y ou can answer a call t hat is transfe rred to y our st ation, eve n when your statio n is busy . When another c all is c amped onto yo ur stati on, you hear two camp-on t one beeps and the [ DN] or Line LED f lashes r ed (on-hol d).
Feature s Confe rence Call s Strat a DK Di gita l T ele ph one 6/0 0 45 Conference Calls This fea t ure enab les you to add other par ties to a n exis ting cal l.
Feature s Date/Ti m e/Day Adjust ment 46 Strata DK Digital T elephone 6/00 Date/Time/Day Adjustment This fea t ure is performed f rom a desig nated s tation.
Feature s Direct Inward System Access (DISA) Strat a DK Di gita l T ele ph one 6/0 0 47 DISA Calls - External 1. From outsi de the system, cal l the DISA CO line te lephone number . Y ou hear a ringba ck tone signal, t hen an int ernal dial tone for 10 seco nds.
Feature s Direct Stat ion Selec tion (DSS) Button s (Hotline) 48 Strata DK Digital T elephone 6/00 Direct Station Selection (DSS) Buttons (Hotline) This opt ional feature e nable s you to use a '66 butt on to conne ct direc t ly to ano ther stat ion ’ s [PDN].
Feature s Door Lock(s) Strat a DK Di gita l T ele ph one 6/0 0 49 ➤ T o activate/deact ivate DND ➤ Press 'R1RW'LVWXUE . The LED li ghts s teady re d and DND mode is a ctivate d.
Feature s Door Ph one(s) 50 Strata DK Digital T elephone 6/00 Door Ph one(s) Door phones can be used to cal l digital/elec tronic t e lephones selec ted in sy stem programmin g. When a doo r phone cal ls, you hear a di stincti ve ringin g tone, one o r five t imes (set in system pr ogrammin g).
Feature s Door P hon e(s) Strat a DK Di gita l T ele ph one 6/0 0 51 ➤ T o answer a door phone call ➤ T o call/monitor a do or phone 1. Lift t he handset . If you li ft the ha ndset while the door phone i s still ringing, the [DN] LED fl ashes green (i n-use) and you are conne cted t o the door phone.
Feature s DTMF T one Dialin g with * an d # 52 Strata DK Digital T elephone 6/00 ➤ T o call from a door phone DTMF T on e Dialing wi th * and # Y ou may have to s end and DTMF tones to some devices or service s, such as a voice ma il de vice or compute r output servic e.
Feature s Emergenc y Ringdown /Hotline Service Strat a DK Di gita l T ele ph one 6/0 0 53 Emerge ncy Ring dow n/Hot line Serv ice The Emer gency Ringdown o r Hotline Service f eature en ables standard telephone s to automa ticall y ring a de signated extens ion by go ing of f-hook.
Feature s Hands free Answerb ack 54 Strata DK Digital T elephone 6/00 Hands free A nsw erbac k Y ou can talk back to interna l or incom ing T ie Line cal ls witho ut lift i ng the han dset. ➤ T o receive a ha nds free in terna l ca ll Notes ● A [DN] must be pressed ( or the ha ndset mus t be taken of f-hook) to actuall y answer the call.
Feature s Hand sfre e Mon ito ri ng Strat a DK Di gita l T ele ph one 6/0 0 55 Handsfree Monitorin g Calls pl aced on hold by an o utsid e party may b e monitored handsf ree.
Feature s ISDN Ou tgoing C alling 56 Strata DK Digital T elephone 6/00 ISDN Outg oing Calling This fea t ure enab les you to make o utgoin g call us ing an I ntegrat ed Service s Digital Network (I SDN) trunk, p r ovided t hat you are connec ted to a S trata DK424i, DK424 with sof tware Rele ase 4.
Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 57 Message W aiting If you ca ll a b usy stati on [DN] or its us er does not answer , you c an leave a message waiting indic ation at the st ation. The Msg LED at the c alled st ation flash es and the user ca n cal l you bac k by pr essing t he 0V J button wi th the flash ing LED.
Feature s Messa ge Wa iting 58 Strata DK Digital T elephone 6/00 ➤ T o cancel the M sg light The LCD can sh ow up to three st ations that h ave le ft messag es for the [PDN] and thr ee for each of your [PhD Ns].
Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 59 Message W aitin g Light on [PhDN/MW ] ➤ T o respond to [Ph DN/MW ] ➤ T o cancel [PhDN/MW] Message W aitin g Light on Another T elephone ➤ T o set a message wai ting li ght on ano ther tele phone 1.
Feature s Micr ophone C ut-Of f 60 Strata DK Digital T elephone 6/00 ➤ T o cancel a messag e light se t on anot her stati on ➤ Press [DN] and dia l plus the [P DN] or [Ph DN] that has the me ssage li ght set.
Feature s Off-hook Call Annou nce (OCA) Strat a DK Di gita l T ele ph one 6/0 0 61 ♦ Handset Off -hook Call Annou nce (HS-OCA) – le ts call ers make an announcemen t through the han dset (or headse t).
Feature s Off-hook Call Annou nce (OCA) 62 Strata DK Digital T elephone 6/00 HS-OCA ➤ T o answer an HS-OCA ta lkback ca ll ➤ T o disconnect an HS-OCA cal l to your s tation ➤ Press 6SNU . The HS-OCA call di sconnects . SP-OCA ➤ T o answer an SP-OCA call ➤ Speak towa rd the microphone o f your phone.
Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 63 Overr ide Call s The availab le override features are: ♦ Busy Overri de (BOV) – enabl es you to s end a mut ed ring to ne to a bus y station to indi cate that a call i s wait ing.
Feature s Override Calls 64 Strata DK Digital T elephone 6/00 chan ge th e st atio n ’ s T ol l Rest rict ion clas s. Th e st atio n res um es its n orm al class a t the conc lusio n of the ca ll. Busy Override Do Not Disturb Override Executive Override ➤ After r eachin g a busy stati on, press .
Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 65 Privacy Override T oll Restriction Override The sta tion in itia ting executiv e overr ide [ 20 4 ] displays until t he over ride is disconnec ted. Calle d Sta tio n ➤ After r eachin g a busy stati on, press /LQH .
Feature s Page Announc ements 66 Strata DK Digital T elephone 6/00 Page Anno uncemen ts S tation users can m ake page announceme nts to t elephon es and ext ernal speakers. ➤ T o make a page announcement All Call Page Y ou can make an Al l Call Pag e to digit al/ele ctron ic telep hones as signed to the “ All Call Page Group.
Feature s Privacy On -Line Strat a DK Di gita l T ele ph one 6/0 0 67 Privacy On-Line W ith this fe ature , you can block thos e with Pri vacy Over ride fr om entering your CO line. The button doe s not block Busy or Executive Override. ➤ T o set/cancel pri vacy ➤ Press 3ULYDF R Q/LQH to set privacy .
Feature s Relea se and Ans wer 68 Strata DK Digital T elephone 6/00 Rele ase and Answ er This feat ure ena bles yo u to au tom atica ll y disc on nec t or t ran sfer an ac tive call and answer a new cal l using a button, instead of a ho okswitch.
Feature s Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 69 ➤ T o call a saved tel ephone number ➤ Access a [ DN] or CO line, t hen press 6DY H /DVW1XP EHU .
Feature s Speed Dia l 70 Strata DK Digital T elephone 6/00 ➤ T o answer an incoming call usin g speaker phone Speed Di al Speed Dia l enab les you t o cal l a tel ephone number wi th a br ief a ccess co de.
Feature s Speed D ial Strat a DK Di gita l T ele ph one 6/0 0 71 ➤ T o store/r eplace a telephon e number on a Station Spee d Dial butt on ➤ T o clear a telephone number on a Stat ion Speed Dia l button ➤ Repeat t he prev ious proce dure on Page 71 , skipping Ste p 3 .
Feature s Speed Dia l – Adva nced Feat ures 72 Strata DK Digital T elephone 6/00 ➤ T o make a call using a Sp eed Dial butt on or ac cess code Speed Di al – Advanced Fe atures Feature Access Cod.
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 73 ➤ T o store a featu re ont o a code ➤ 5 HGLDO + 6SHH G'LDO + Speed Di al Acce ss Code + Feat ure Acces s Code + 5 HGLDO . Important! ● Do not lift th e handse t.
Feature s Speed Dia l – Adva nced Feat ures 74 Strata DK Digital T elephone 6/00 Outgoin g Calls [PDN] + CO line access code (See T able 13 on Pag e 134 .) Overrides (Busy , DND) Over rides ( Executive) Page Access 4 +ROG + [PD N] + #XXX #XXX = Page Access code - “ Paging Acc ess Codes ” on Pages 135 and 135 .
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 75 Speed Dial Pause and Flash Storage Some Spee d Dial number s may requi re a pause (long or regula r) or hookflash be include d (e.g., ton e delay require s a pause at the b eginning of a Speed Dia l number).
Feature s Speed Dia l – Adva nced Feat ures 76 Strata DK Digital T elephone 6/00 ➤ T o link station/s ystem sp eed dial number s Linked Speed Di al Example The Syste m Administ rator ca n store a CO line a ccess code plus i nternati onal l ong distanc e diali ng codes in System Spe ed Dial lo cations (See T able 17 o n Page 13 6 ).
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 77 Note When y ou pre ss [P DN] , the le tter “ I ” (Inter com) is d isplayed on your LCD.
Feature s Time d Remi nde rs 78 Strata DK Digital T elephone 6/00 ➤ T o chain dial Speed Dia l numbers Tim e d R e m i n d e r s Y ou can set f ive separ ate remin ders at yo ur stati on. At the t ime (ho ur and minut e) set by you, your tele phone be eps.
Feature s Ti med Rem inder s Strat a DK Di gita l T ele ph one 6/0 0 79 ➤ T o cancel a T imed Reminder 4. E nte r desir ed L CD message s tation number ( ~ ) or system numbe r ( ~ ) .
Feature s T one/Puls e Diali ng 80 Strata DK Digital T elephone 6/00 T one/Pulse Dialin g W ith some older Central Of fices, you ma y have to make calls on CO lines th at are programmed f or rotar y dial pulses.
Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 81 CO Buttons This fea t ure all ows a stat ion us er to c onnect two CO lines , then drop o ut of the conversa tion.
Feature s T wo (T andem) CO Lin e Connection 82 Strata DK Digital T elephone 6/00 ➤ T o connect two out side line s (usi ng a /LQH button) 1. Press CO /L QH ...or 3 RROHG /LQH *U S and dial a telepho ne number . Y ou hear dial tone. 2. After t he part y answers, pre ss &Q I 7U Q .
Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 83 Supervision ➤ T o supervise a tandem c all and rele ase it 5. Press &QI7 U Q and hang up. Y ou hear dial to ne. Both Line LEDs continu e to flas h (exc lus ive- hol d rate ) an d th e two lines are co nnected.
Feature s V oice Mail Inte gration 84 Strata DK Digital T elephone 6/00 V oice Mai l Integration This sec t ion expl ains ho w to progra m your te lephone fo r Call Forward and retrieve mess ages wh en u sin g a T oshib a V oi ce Ma il S yst em wi th you r Strata D K sy stem .
Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 85 ➤ T o cancel the mai lbox number ➤ Press [ DN] + + 5H G L D O . Message Retrieval Y ou can program a f lashing 06* o r [PhDN/MW] t o automati cally retrie ve your voice mail me ssag es wh en it i s pr esse d.
Feature s V oice Mail Inte gration 86 Strata DK Digital T elephone 6/00 ➤ T o retriev e mes sag es wi th 0VJ or [PhDN/ MW] butt on ➤ Press 0V J [PhDN/MW] button wi th flashing LED. ➤ T o cancel automati c re trieval ➤ Press [ DN] + + 5H G L D O .
Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 87 Call Forward to V oice S ystems By se ttin g Cal l Fo rwar d to t he T osh iba V oice M ail S yst em on your tele ph one, caller s are aut omaticall y conne cted to you r voice mailbox.
Feature s V oice Mail Inte gration 88 Strata DK Digital T elephone 6/00 ➤ T o cancel Call Forward ➤ Press Cal l Forward button The Call For ward LED t urns of f. Note Call Forwar d buttons apply o nly to [PDNs] and not to [PhDNs]. ...or pres s a [PDN] or [PhDN] + , th en hang up.
Strat a DK Di gita l T ele ph one 6/0 0 89 LCD Operation 3 This cha pter covers the LCD, its but tons an d displays . Special featu res avai lable onl y with the LCD are de scribed i n detail and st ep-by-st ep instr uctions on using the m are given. ( For digit al tel ephone st andard features , see Chapt er 2 – Featu r es .
LCD Operation Control Buttons 90 Strata DK Digital T elephone 6/00 Control B uttons The 0R GH , 3DJ H and 6FUROO buttons ar e active when Soft Keys are t urned o ff o r your tel ephone is idle.
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 91 ➤ T o Exit from any Mode Soft Keys The Soft Ke y featur e provi des a quic k-and- easy way to a ccess fr equent ly-used featur es during a call. When Sof t Keys are on, they re place the Mode, P age, and Scroll functi ons.
LCD Operation Soft Keys 92 Strata DK Digital T elephone 6/00 ➤ T o turn Soft Keys ON ➤ T o turn Soft Keys OFF Soft Key Display Abbrevia ted Sof t Key feat ure prompts displ ay on the LCD above t he Cont rol butt ons ( 0RGH , 3D JH , and 6FU ROO ).
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 93 Example: Using Soft Keys to Make a Conference Call While on an outside c all ( LINE 3 ) you i nitiate d, your LCD dis pla ys the prom pt s ABR , CON F , and PGE during the first 30 seconds ( if ABR does no t appea r , then this f eature wa s not assigne d in syste m progra mming).
LCD Operation Soft Keys 94 Strata DK Digital T elephone 6/00 If you hav e V oic e Firs t Signalin g, the display c hanges to: If you hav e T one First Signalin g, the phone rings station [203] and the display changes t o: 4. (Optiona l) If you have voice firs t sign ali ng, announce t he cal l to stati on 203 .
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 95 Soft Key Prompts Ta b l e 9 provides d efinitions of all of t he Soft Key p r ompts that could appear on y our LCD. T able 9 Soft Key Prompts Soft Key Definition ABR Activates Automati c Busy Redial af ter dialing a bus y outsid e telepho ne number .
LCD Operation Busy La mp Fie ld (BLF) D isplay 96 Strata DK Digital T elephone 6/00 Busy Lamp Field (BLF) Display This fea ture disp lays when a statio n is bus y or ringin g on any t ype of [DN] or CO line.
LCD Operation Caller ID/ANI/ DNIS Inform ation Mode Strat a DK Di gita l T ele ph one 6/0 0 97 Caller ID/ANI/DNIS Informatio n Mode Automatic Number Ident ificat ion (ANI) i nformat ion cannot co-exist on the same telep hone LC D wit h Dia led Nu mbe r Ide nti ficat ion Servi ce (D NIS ) in form atio n.
LCD Operation Caller ID/ANI/DNIS Informa tion Mode 98 Strata DK Digital T elephone 6/00 T a ble 10 DNIS/ANI Samples Function ANI/Calle r ID Number 1 1. Caller ID numbers do not display CN: be fore the number, whe reas ANI doe s. DNIS/Caller ID Name Incoming Cal l Incoming ACD Call Answered in coming or trans ferred cal l.
LCD Operation Call Park O rbit List Displa y Strat a DK Di gita l T ele ph one 6/0 0 99 Call Park Orbit Li st Display This fea t ure enab les you to monit or (view) the calls tha t are par ked at your stat ion.
LCD Operation Retrieve and Auto Dia l Lost Calls 100 Strata DK Digi tal T elephone 6/00 Note CN: Ident ifie s AN I cal ls as oppo sed to Ca ller ID c alls whic h do n ot d ispl ay CN: . ➤ T o dele te lo st cal l ➤ T o Auto Dial the lost call ...or 3D JH .
LCD Operation Messag es, Mem os, an d Name Displa y Strat a DK Di gita l T ele ph one 6/0 0 101 Messages, Memos, and Name Displa y The LCD on your tele phone can be used to send or re ceive messages to/from other LCD tele phone us ers (sampl e shown at rig ht).
LCD Operation Messa ges, Mem os, an d Name Displa y 102 Strata DK Digi tal T elephone 6/00 ➤ T o enter LCD characters 1. A cce ss me ssa ge/ memo/name displ ay .
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 103 Messages There ar e thre e basic LCD mes sage f unctions: ♦ Advisory mes saging enables you to sto re a n in form ativ e mes sag e fo r LCD telepho nes th at call y our phone. ♦ Silent me ssaging enable s you t o write a mes sage that you can se nd to bus y LCD telepho nes.
LCD Operation Messa ges 104 Strata DK Digi tal T elephone 6/00 System Messages 60~ 64 System messages 60~ 64 are st andard message s. Y ou can “ fill in the blan ks ” of messages 62~64 (see below). Example: Me ssage 64 ca n be edi ted to r ead RETURN ON JAN.
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 105 ➤ T o set an advisor y message fo r incoming ca lls 3. E nter th e me ssa ge. (See “ T o ente r LCD charact ers ” on Page 102 .) The LCD Msg Sel ect/[PDN] LED li ghts ste adily , and the LCD displ ays the mes sage.
LCD Operation Messa ges 106 Strata DK Digi tal T elephone 6/00 ➤ T o cancel an advis ory message t hat has been set at your stat ion ➤ Press / &'0VJ6H OHFW ...or [PDN] + + 6SNU . The LED goes o ut. If a station mes s age was sen t , this p rocedure d oes not er ase it .
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 107 Message Notifications W ith an LCD tel ephone, you can s et sh ort messa ges (up t o 32 c haracter s) that disp lay to call ers with LCD telep hones. Any stat ion can record a message; however , only stati ons with an LCD are a ble to see the sto red message s.
LCD Operation Messa ges 108 Strata DK Digi tal T elephone 6/00 ➤ T o recei ve a notifi cati on station m essage ➤ Press 0V J when your tel ephone Msg LED is flas hing.
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 109 ➤ T o recei ve a notifi cati on message ➤ Press 0V J . 3. Press 3DJH . 4. Dial the origina ting [PDN]. This can be your nu mber or another s tation n umber . 5. Press 3DJH . 6. E nter th e me ssa ge number (stati on a ; s yst em, a ).
LCD Operation Messa ges 11 0 Strata DK Digi tal T elephone 6/00 ➤ T o cancel the mess age fr om the telephone t hat set th e message ➤ Press [ PDN] and di al ;;; , where XXX is the [PDN] of the t elephone t hat set the me ssa ge.
LCD Operation Memo s Strat a DK Di gita l T ele ph one 6/0 0 111 ➤ T o return to a busy station message after r eceiving a busy st ation message Memos Speed Dial Memos Y ou can stor e names (12 c haracters max.) f or eac h of 40 sta tion spee d dial numbers.
LCD Operation Memos 11 2 Strata DK Digi tal T elephone 6/00 ➤ T o display the Speed Di al number and memo ➤ Press 0R GH + ;a; , where X~X is t he speed di al number t o be di splayed. ➤ T o dial a Speed Dial numbe r 4. E nter th e n ame o r memo (12 char acte rs maximum).
LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 3 ➤ T o check a speed dial number Timed Reminders See “ T imed Reminders ” on Page 78 . Name/Number Displa y This feat ure ena bles y ou t o ente r a n ame/ title , tele ph one nu mb er, loca tio n, etc .
LCD Operation Name/ Number Di splay 11 4 Strata DK Digi tal T elephone 6/00 ➤ T o ente r na me/n umbe r in form atio n ➤ T o clear name/number dis play 1. Press [ DN] + . 2. E nter th e n ew informat ion ( up to 16 charact ers, e.g., u ser name and st atio n number).
LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 5 ➤ T o erase name/number d isplay Afte r c lear: A nam e is displace d by message and call forward s etti ngs if the y are set. Note This proc edure does not er ase the na me/ number .
LCD Operation Name/ Number Di splay 11 6 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 11 7 Full-duplex Speakerphone 4 This chap ter explains ho w to use the Full- duplex Digital Sp eakerp hone (DKT2020-FDSP) . The DKT2020- FDSP is designed to al low both parties of a speaker phone c all to speak simu ltan eous ly .
Full-duplex Speakerphone Dip Switches 11 8 Strata DK Digi tal T elephone 6/00 Important! The DKT2020-FDSP ’ s full-duplex operat ion depends on the spe aker vo lume sett ing. Raising o r lowering speake r volume dir ectly aff ects the performance of the full -duplex operati on.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 11 9 Figure 4 Location of DIP Switches T able 12 sho ws the s witch p ositions for th e three d if ferent settin gs.
Full-duplex Speakerphone Dip Switches 120 Strata DK Digi tal T elephone 6/00 Note The f irst four DIP s wit che s ar e used to s elec t th e coun try , same as al l ot her DK2000-ser ies t elephones . The default DIP switch sett ings (1 ~4) are prese t to On for th e USA and Cana da.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 121 Figure 7 External Microphone On/Off Figu re 5 RFD M Plug on DK T202 0- FDSP Figu re 6 RFD M Uni t 5218 EXT MIC EXT M.
Full-duplex Speakerphone Dip Switches 122 Strata DK Digi tal T elephone 6/00 Figure 8 External Microph one V oice Pick-up Pa th Speech T raining Mode When the DKT2020 -FDSP is used in spe akerph one mode, it a djusts t o both the telep hon e line ’ s and room ’ s acoustic properti es.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 123 ➤ T o force t he telepho ne into Speech T raining mode ➤ Duri ng a call , mom ent aril y pres s 9R O ▲ , 9R O ▼ , +R OG or 0,& . During Spe ech T raining mode, t he speake rphone o perates i n half-d uplex mode.
Full-duplex Speakerphone Dip Switches 124 Strata DK Digi tal T elephone 6/00 ➤ T o toggle full /half-dup lex mode Notes ● Butt on 10 func tio ns the same for Intern al a nd/ or Ex terna l Mic rop hone .
Strat a DK Di gita l T ele ph one 6/0 0 125 Add-on Module/DSS Console 5 This cha pter provides an equipme nt overvi ew of th e followi ng two opt ional un its an d descri bes the feature s butt ons and the i r assoc iated LEDs. ♦ Digital Add-on Module ( DADM) – add 20 fea ture butt ons to 2000-ser ies digit a l telepho nes.
Add-on Module/DSS Console DADM 126 Strata DK Digi tal T elephone 6/00 ♦ A Line (CO) LED is gree n when the CO line is in use by th e DADM console us er .
Add-on Module/DSS Console DSS Consol e Strat a DK Di gita l T ele ph one 6/0 0 127 DSS Console The DSS conso l e operat es alongs ide of a digita l telepho ne to provi de the telephon e with 60 ad diti onal feat ure butto ns.
Add-on Module/DSS Console [DSS] Button 128 Strata DK Digi tal T elephone 6/00 [DSS] Button The Direc t S tation Select [DSS ] butt on can appea r on both t he DADM and DSS Console. Ea ch DSS but ton is ass ociated w ith a part icular station in your telep hone system.
Strat a DK Di gita l T ele ph one 6/0 0 129 ➤ T o transfer a ca ll to an i dle st ation Call T r ansfer with Camp -on Y ou can tran sfer a ca ll to a busy station fr om either a DSS cons ole or an DADM. Use the [DSS] to trans f er the c all, even though the [DSS] LED associated with the s tation you are “ tra nsfer rin g to ” is re d.
Add-on Module/DSS Console Features 130 Strata DK Digi tal T elephone 6/00 Call Answering (CO Line ) If your DADM or DSS console i s equippe d with a /LQ H button, you can answe r CO line c alls fr om the DADM or DSS conso le as yo u would from a di gital t elephone.
Strat a DK Di gita l T ele ph one 6/0 0 131 Paging Y ou can make an a nnounceme nt page to a group o f st ation t elephone speakers sel ected in syst em programming with $OO&DOO3 D JH on the DSS consol e. 6' (if programmed) on eithe r the DSS cons ole or th e DADM can be us ed for pag e announcemen ts.
Add-on Module/DSS Console Features 132 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 133 Access Codes A This appe ndix contains ac cess codes for ou tside Spe e d Dial number s, CO li nes, Paging Gro up and Pa ging Zone Code s. CO Line Acce ss Code s CO lines are use d when you dial an outsi de number .
Add-on Module/DSS Console Featur e Access Codes 134 Strata DK Digi tal T elephone 6/00 Notes ♦ accesses LCR or a ge neral li ne group. ♦ a accesse s line gr oups 1~16, r espect ively . ♦ a accesses individ ual lines 1~200, r especti vely .
Add-on Module/DSS Console Paging Acces s Codes Strat a DK Di gita l T ele ph one 6/0 0 135 T able 14 Paging Groups Paging Group Acce ss Code Paging G roup Access Co de Station G roup A St.
Add-on Module/DSS Console Speed Dia l Access Codes 136 Strata DK Digi tal T elephone 6/00 Speed Dial Acces s Codes The number of station an d syste m speed dia l numbers ava i lable to you depend s on the size of your company ’ s telephone system. Ch eck with you r Syst em Administra tor to find out which codes apply to y our sys tem.
Strat a DK Di gita l T ele ph one 6/0 0 137 Centrex Application B Y our system may be e quipped with the Ce ntrex Appli cation, wh ich enhance s its featur e capabil ity when i nstalled behind a Cen t rex or PBX s ystem.
Add-on Module/DSS Console Ringi ng Repeat 138 Strata DK Digi tal T elephone 6/00 Ringing Repeat The dist incti ve ring pa tterns a vailable in you r Centrex s ystem are automat ically repeat ed with your digit al tele phone, e nabling you to ans wer appropr iately f or ei ther outside , inside or call back calls.
Strat a DK Di gita l T ele ph one 6/0 0 139 Button Labels C All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s.
Add-on Module/DSS Console Delayed Rin ging 140 Strata DK Digi tal T elephone 6/00 $XWR&DOOED FN Automati c Callbac k Button Press to recall a busy station or station in the Do Not Disturb (DND) mode as soon as that statio n becomes id le or deactivate s DND.
Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 141 '66 Direct Stat ion Sel ection Butt on(s) Press to ring a p reselect ed sta tion. Th e LED as sociated with each DSS button pr ovides the stat us (idl e/busy) o f the stati on as signed to the bu tton.
Add-on Module/DSS Console Delayed Rin ging 142 Strata DK Digi tal T elephone 6/00 1LJKW 7 U DQVI HU Night T ransfer Button Pres s to con tro l the syste m ’ s CO l ine ringin g pattern fo r after-h ours inco ming ca lls.
Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 143 5 HOHDVH&DOO Release Button Press to disconne ct or com plete the transfe r of the cu rrent CO or [DN] call and t o place y our st ation i n the idle cond ition.
Add-on Module/DSS Console Delayed Rin ging 144 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 145 International Settings D The DKT2000 V .4 series telephone s have DI P switches that enable use for t he intern ation al market. Th e DIP switches are l ocate d underneat h the f lexible b utton k ey strip on the DKT2000 V .
Add-on Module/DSS Console Delayed Rin ging 146 Strata DK Digi tal T elephone 6/00 T able 19 DKT International DIP Switch Settings USA Canada (Def ault Setting) ON ON ON ON Me xico ON ON ON OFF T aiwan.
Strat a DK Di gita l T ele ph one 6/0 0 147 Index A about th is book conventi ons, ix how to use this guide, viii organiz ation, viii relate d d ocum ent s, x ABR, 23 ACB, 25 access code using, 29 acc.
Index C ~ F 148 Strata DK Digi tal T elephone 6/00 Scroll, 91 Spkr, 6 volume cont rol, 4 , 6 C call f orward, 27 all ca lls, 30 busy ⁄ no answe r, 32 exte rnal, 34 fixe d, 33 modes, 28 no answ er, 3.
Ind ex G ~ O Strat a DK Di gita l T ele ph one 6/0 0 149 paging, 131 speed di al, 130 trans fer t o an idle stati on, 128 flash , 75 flexib le but tons, 6 flexib le dir ectory nu mbering, 137 forced a.
Index P ~ V 150 Strata DK Digi tal T elephone 6/00 off-hoo k, 11 off-hoo k call announce, 60 on-hook, 11 outgoing DISA calls, 47 overri de busy, 64 do not di sturb, 64 execu tive, 64 priva cy, 65 toll.
Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 151 message mai lbox, 84 mess age re trie val , 85 mult iple m ess age re tri eval, 86 volume, 4 , 6 volume cont rols, 12 volunta ry acco unt codes.
Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 152.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba 2000-series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba 2000-series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba 2000-series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba 2000-series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba 2000-series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba 2000-series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba 2000-series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba 2000-series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
