Manuale d’uso / di manutenzione del prodotto RamSan- 300 del fabbricante Texas Memory Systems
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TEXAS MEMORY SYSTEMS, INC. RamSan- 300/320/325 User’s Manual Version 2.1.
Any trademarks or registered trademarks used in th is document belong to the companies that own them. Copyright © 2004, Texas Memory Systems, Inc. All ri ghts are reserved.
Table of Contents Preface ................................................................................................................ 1 Document Overview ............................................................................................
Chapter 8 – SNMP Configuration ................................................................................ 93 8.1 Enabling SN M P se t t ing s ............................................................................... 93 Chapter 9 – System Maintenance .
Preface Document Overview This document provides operat ing procedures for the RamSan- 300/320/325. It covers installation , management, and troubleshooting issues.
Revision History The following table describes revisions to this document: Version Comments Date Firmware 1.0 Initial release 08/15/2003 1.1 Added component photographs Added information abo ut using the he lp function in the text mana gement interfa ce.
Chapter 1 – Introduction 1.1 Overview The RamSan-3xx series solid-state di sk uses SDRAM (memory) as i ts primary storage. This techn ology en ables practically instantaneous data access, which results in dramatic application performance increases. Texas Memory Systems (TMS) des igned the RamSan to b e highly availabl e and fault tolerant.
1.2 System Components The system components fo r the RamSan-300 i nclude: • Main system memory ranging from 16 to 64 Gigabytes (300/320) • Main system memory ranging from 32 to 128 Gigabytes (325).
failure occurs, the RamSan-320/325 co ntains redundant b atteries. When fully functional and fully charged, the batteries are able to provide at least 30 minutes of operation. The system monitors the internal disks and batteries for a failure condition.
1.6 Performance The RamSan-3xx series solid st at e disk is the ultimate in performan ce storage. With up to ei ght Fibre Channel ports in a 3U package, the RamSan-3xx series delivers unpara lleled bandwidth a nd I/O. The RamSan-3xx series is capable of 250,000 IOPS (I/O operations per second) and 1,500 MB /sec of read or write performance.
Chapter 2 – Installation 2.1 Electro-Static Discharge Warning Important: Please take full E . S.D. precautions if it is n ecessary at any time to come into contact with any circuit boar ds , components or conne ctors. Electrostatic discharge can damage the components used in t he RamSan and its interfaces.
Figure 2-1: RamSan-320/325 Layout RamSan-300/320/32 5 User’s Manual - 8 -.
2.4 Rack Mounting The RamSan-3xx series solid state disk is a 3U rack-mountable syste m. TMS ships the system with the slides and equipmen t needed to install it into a standard 19” rack.
Figure 2-3 RamSan Power Supply The power supply includes the fo llowing button and indicators: “Power” switch The large black button above the power supplies acts as an on/off switch and will silence t he warning buzzer.
AC Voltage indicator light When the power supply is connect ed to AC power and is operating properly, the indicator light attache d to each power supply is green. If the green light is not on, either the powe r supply is disconnecte d from an AC power source or the power supply has failed.
2. In a RamSan-320/325, the front panel displays “ Restor ing Data ” and cycles between a progress bar and an estimated time until completion. Administrators may use this to determine how much time before the system is on-line. This information is also available through the Text Management Interface.
Chapter 3 – Management Tool Overview 3.1 Front Panel Display The Front Panel Display provides a quick and easy way view the RamSan’s status. It displays the current prog ress of dis k synchronization and shows system warnings and failures.
↓ The “ ↓ ” button scroll s down through the men u. The “ ↓ ” button is also used confirm certain commands, as indicated on the display. If the menu is not select ed, this button is disabled.
3.2 Text Management Interface The RamSan’s management port allo ws you to manage, configure, a nd monitor system behavior. You may connect to the management port with either a DB -9 serial cable or an RJ-45 Ethernet cable.
Figure 3-2: Text Management Interface When the user selects some menu items, the program displays sub-menus, as shown in Figure 3- 3: Text Management Interface Sub-Menu : Figure 3-3: Text Management Interface Sub-Menu When in a sub-menu, the user can se lect “C” to cancel or press the “ESC” key to return to the menu.
TMS designed some screens to di splay status information and display data as in Figure 3-4: Text Manage ment Inte rface Status Screen : Figure 3-4: Text Management Interface Status Screen On status sc.
Some of the sub-menus have a large numbers of items and therefore scroll. In Figure 3-5: Scrolling Sub-Menus , notice to the right of the choices there is a ‘ - ‘, ‘ v ’, or ‘ ^ ’.
Figure 3-6: Web Management Interface 3.4 SNMP RamSans support the Simple Networ k Management Protocol (SNMP), which is the domin a n t network manage ment protocol.
Chapter 4 – Administration Functions 4.1 Security The RamSan has several features that allow the administrator to co ntrol system access, including passw ord protected access and the ability to disable remote access via Telnet, Web, or SN MP. 4.1.1 Logging into the system The RamSan has one account: “admin.
Via Web Interface To change the administrator password via the web interface: • Click on the “ Management Control Processor ” graphic • Click the “ General Config ” tab • Enter your old .
Via Text Management To change the administrator password via Text Management Interface: • From the Telnet Main Menu , select “ Man agement setup ” • Select “ Change password ” • Enter the admin password and press [ENT ER] If you are not logged in thro ugh the console, you mus t verify your password.
Via Web Management To enable/disable Teln e t via the web interface: • Click on the “ Management Control Processor ” graphic • Click on the “ Network ” tab To enable Telnet, check the “ Allow Telnet ” checkbox and press the “ Save ” button.
Via Text Management • From the Telnet Main Menu , select “ Man agement setup ” • Select “ Enable/Disable Telnet. ” If Telnet is curren tly enabled, your option will be “ Disable Telnet” and v isa versa.
4.1.4 Enable/disable Web I nterface The system allows the administ rator to disable Web access to prevent users from accessing the system through the Web interface.
4.2 Configuring System Date and Time The RamSan uses the system date and ti me to update the event l og. This feature aids in troubleshooting. 4.2.1 Set Date and Time Via Web Interface To change the s.
Via Text Management To change the system time via Text Ma nagement Interface: • From the Telnet Main Menu , select “ Man agement setup ” • Select “ Set system date/time ” • Select “ Se.
• Displays a list of th e current IP configuration, hostname, IP address, subnet mask, gateway address (if applicable), and hardware Ethernet address. • To continue setting up the Ethernet configuration • Shuts down and restarts the Ethernet port using the current IP assignment configuration • Exits the setup menu.
Talk to your network admini strator for the proper IP assignment type. The default factor y setting is DHCP. Use the “ Select ” b utton to select the desired method of IP assignment. If you did not choose “ Static IP ” you are asked to confirm the selection with the “ ↓ ” button.
After confirming the ne w IP assignment mode, the display indicates “ Shutting Down Networ k… ” followed by a success or failure message. Then, the display indicates “ Saving IP Config… ” followed by a success or failure message.
4.3.2 Configuring Ethernet Settings via Web Management Interface To setup the Ethernet via th e Web Management Interface : • Click the “ Ma nagem ent Co ntrol Proce ssor ” graphic • Click the “ Ne twor k ” tab • Configure the Ethernet settings using the fields u nder “ Configure Network ” • Click the “ Save ” button.
4.3.3 Configuring Ethernet settings via Text Management Interface • From the Telnet Main Menu , select “ Man agement setup ” • Select “ Configure Ethernet ” Figure 4-8: Ethernet Setup The system displays the “Etherne t Setup” scre en, as shown in Figure 4-8: Ethernet Se tup.
To set the hostname: • Select “ Select hostname ” • Enter the hostname and press [ENTER] • When all Ethernet setup is complet e, select “ Save changes, restart the network, and Exit ” 4.4 Power Down Settings The RamSan has features that allow the administrator to safel y power down the system.
Now, the front pa nel display indicates that the system is powering off. Depending on the system mode and the size of memory, this procedure may take a while. The front panel cycles between a power off status bar and an estimated time until the system completes the power off.
4.5 Installing New Feature Licenses The RamSan allows the admi nistrator to add license keys a s new features become available. 4.5.1 Via the We b Interface To add a new feature license via the Web In.
4.5.2 Via Text Management To add a new feature license vi a the Text Management Interface: • From the Telnet Main Menu , select “ Man agement setup ” • Select “ Manage system licenses ” .
4.6.1 Download Configuration Setting s Via the Web Interface To download the configurati on settings vi a the Web Interface: • Click on the “ Management Control Processor ” graphic • Click on .
4.6.2 Upload Configuration Settings Via the Web Interface To upload the configurat ion se ttings via the Web Interfa ce: • Click on the “ Management Control Processor ” graphic • Click on the .
Chapter 5 – Monitoring Functions 5.1 Viewing System health and status The RamSan makes it possible to view system health variables in a variety of ways. This allow s you to easily determine that the system is in good health and, under rare ci rcumstances, determine that a failure is imminent or has occurred.
Status The following statu s levels are possible: “ GOOD ” This is normal operation . “WARNING” Indicates that the RamSan has detected a system warning.
Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance: From the front panel main menu, select “ Active Monitor Mode .” This mode sh ows th e performance bars for each Fibre Channel port. The numbers represent the Fibre Channel Cont rollers.
LED Performance Monitoring If your system is equi pped with front pa nel LEDs, you can al so view bandwidth and IOPS: From the front panel main menu, select “ LED Display ” This mode uses the LEDs to display bandwidth or IOPS. To use the LEDs to display bandwidth, select “ Display Band width .
5.1.2 Identifying a Ram San When you have more than one Ram San, the “Identi fy Device” feature helps yo u t o physically locat e which RamSan you are monitoring. Th is feature blinks the front pan el display. The following demonst r at es how to make the front panel display st art and stop blinking.
5.1.3 Viewing System Uptime The system upt ime provides information abou t how long the system has been powered on. Via Web Interface To view the system upti me via web interface: • Click on the “.
Via Text Management To view the system up time via Text Management In terface: • From the Telnet Main Menu , select “ Hea lth and St atus ” The system displays the current system uptime in days,.
5.1.4 Viewing System Health The system health all ows the user to monitor vital system health statistics, such as general stat e information, voltages, temperatures, and fan speeds. Via Web Interface Information concerning the di sks, batteries, power supplies, and fans are all found in se parate loca ti ons through the Web interface.
Batteries (Not displayed fo r the RamSan-30 0) • Click on the “ Batteries ” graphic • Click on the “ Genera l Info ” tab Figure 5-5: Battery Status via Web interface RamSan-300/320/32 5 Us.
Management Control Processor To view the MCP stat us via web interface: • Click on the “ Management Control Processor ” graphic • Click on the “ Genera l Info ” tab Figure 5-6: MCP General.
Power Supplies • Click on the “ Power Supply ” graphic • Click on the “ Genera l Info ” tab Figure 5-7: Power Supply Status via Web Interface RamSan-300/320/32 5 User’s Manual - 49 -.
Fans • Click on the “ Fans ” graphic • Click on the “ Genera l Info ” tab Figure 5-8: Fans Status via Web interface RamSan-300/320/32 5 User’s Manual - 50 -.
Via Text Management • From the Telnet Main Menu , select “ He alth and St atus ” • Select “ View system monitor” Figure 5-9: Text Management Interface System Health Status The states are classified as “Good,” “Warn,” a nd “Error”: “Good” This states that everyt hing is functi oning under normal operati ng conditions.
Figure 5-10: Text Management Interface System Health Details By pressing the “ V ” key while on the System Health Status screen, the system will display the Syst em Health Details screen. Press the “ Q ” key to return t o the System Health St atus screen.
5.1.5 Viewing Detailed Fibre Channe l Controller Status Via Web Interface The Web interface allows you to view all of the fibre channel information, bu t on e fibre channel controller at a time.
Via Text Management • From the Telnet Main Menu , select “ He alth and St atus ” • Select “ View Controller Status ” Figure 5-12: Fibre Channel Controller Status via Text Management Interf.
5.2 Statistics The storage administrator can moni tor important statistics tha t define the level of system performan ce through the various man agement utilit ies. These statistics include Input and Outp ut operati ons per second (IOPS) and bandwidth.
fibre channel controller in the sy stem. It also displays a total across all of the FCs present. Figure 5-14: IO/sec Summary RamSan-300/320/32 5 User’s Manual - 56 -.
5.2.2 Viewing Bandwidth Summary Via Web Interface To view the bandwidth statis ti cs via the web interface: • Click on one of the “ Fi bre Channel ” graphics or the “ Management Contro l Proce.
Via Text Management To view the bandwi dth summary via Text Man agement Interface: • From the Telnet Main Menu , select “ He alth and St atus ” • Select “ View statistics ” • Select “ .
5.2.3 Viewing Transfer Size View the transfer size to monitor how the file system is processing your data. This i nformation can be used understand performance limitations.
Via Text Management To view the bandwi dth summary via Text Man agement Interface: • From the Telnet Main Menu , select “ He alth and St atus ” • Select “ View statistics ” • Select “ .
5.2.4 Viewing Queue Dept h Summary Use the outstanding queue de pth summary to analyze the utilization of the RamSan’s resou rces. If the queue depth is below one, then the RamSan is not bein g fully utilize d.
Via Text Management To view the bandwi dth summary via Text Man agement Interface: • From the Telnet Main Menu , select “ He alth and St atus ” • Select “ View statistics ” • Select “ .
5.2.5 Viewing Controller Details Via Text Management To view the controlle r details via Text Management In terface: • From the Telnet Main Menu , select “ Health and stat us ” • Select “ View statistics ” • Select “ Controller details ” • Select a fibre channel controller f rom the sub-menu .
Via Text Management To view the system event log or support log via Text Management Interface: • From the Telnet Main Menu , select “ Log Files ” • Select “ Dump entire system log ” or “.
5.3.4 Configuring Remote Logging The RamSan is capable of sending log messages to a rem ote log using standard RFC 3164 BSD Sysl og Protocol messages. Your remote log host must be configur e d correctly to receive and log these system log messages.
Chapter 6 – LUN Configuration The extremely versatile RamSan-3xx seri es supports a variety of configurati ons and access control methods. LUN configurat ion is a memory-partitioning tool t h at all.
6.1 A Example LUN Configuration This section summarizes how to change the system memory configuration from the default factory configurat ion to a new configurati on, which consists of four partit ions and has access lists that allow on ly four host machines to use the RamSan.
6.2 Adding LUNs The RamSan allows the administrator to add LUNs throug h the Text Management Interface an d the web interface. 6.2.1 Via Web Interface To add LUN(s) via the web interfa ce: • Click o.
6.2.2 Via Text Management To add LUN(s) via the Text Management Inter face: • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Add LUN(s) ” Figure 6-4: Adding LUN(s) Menu The first three rows at the top of the “ Add L UN(s) ” screen display details regarding the availabl e storage space and LUN size.
6.3 Viewing LUN Status / LUN Map To help you visualiz e the setup of the system LUNs, TMS provides a LUN map in the Text Manag ement Interface and the Web Inter face.
To view the LUNs available to a par ticular Fibre Channel Co ntroller: • Click on the “ Fibre Channel Controller ” graphic. • Click on the “ Available LUNs ” tab. • This screen displays the availab l e LUNs for the selected Fibre Channel Control ler.
6.3.2 Via Text Management To view the LUN map v ia Text Management Interface: • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Print detailed LUN map ” • Select “ All LUNs ” or a specific LUN. Figure 6-7: LUN Map Screen The LUN map, see Figure 6-7: LUN Map Screen , shows up to three configurations per page.
6.4.2 Via Text Management Linking Fibre Channel Controllers • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Link/unlink fibre channel contr oller(s) to/from LUN(s) ” Figure 6-8: Link LUNs Screen The Link LUNs screen di splays the currently selected contr oller and port above the menu.
Unlinking Fibre Channel Ports from LUN To unlink a LUN from an F C controller: • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Link/unlink fibre channel contr oller(s) to/from .
6.5 Changing LUN Numbers The configuration utilities allow you to change t h e LUN numbers. 6.5.1 Via Web Interface To change LUN numbers via th e Web Management Interface: • Click on the “ Management Control Processor ” graphic. • Click on the “ LUN Config ” tab.
6.6 Resizing LUNs The Text Management Int erf ace makes it possible to change t h e LUN sizes. The configurat ion utilities allow you to both increase and decrease the size of the currently configured LU Ns, to m ake room for more LUNs, or to ensure that th e system is using all av ailable space.
6.7 Managing Access Lists The Text Management Interf ace provides the ability t o create access lists for individual Fibre Chan nel ports. This allows th e admin istrator to specify which worldwide port names (HBAs) are allow ed to communicate with each partition.
Adding Access Lists To add a worldwide port name to a LUN ac cess list: • Select LUN (See instru ct ions in Section 6.5 ) • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Modify LUN(s) ” • Select “ Add WWN mask to LUN ” • Type in th e mask that you wish to add.
Setting SCSI device identifiers This allows a user t o set an SC SI device identifier between 1 and 255. • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Modify LUN(s) ” • Select LUN (See instru ct ions in Section 6.
6.8 Deleting LUNs The Text Management Interfac e and web interface allow the administrator to delete LUNs. 6.8.1 Via Web Interface To delete LUNs via the web interface: • Click on the “ Management Control Processor ” graphic. • Click on the “ LUN Config ” tab.
6.8.2 Via Text Management To delete LUNs via the Text Ma nagement Interface: • From the Telnet Main Menu , select “ LUN Setup ” • Select “ Delete LUN(s) ” • Select a LUN or LUNs and press Enter .
6.9.1 Via Web Interface To set the LUN’s backup mode vi a the Web Management Interface: • Click on the “ Management Control Processor ” graphic. • Click on the “ LUN Config ” tab. • Select the LUN to edit by clicking on the LUN graph ic.
Volatile mode (optional) This operational mode disables the backu p functionality for th e LUN making it completely volatile. In th e case of system shutdown or failure, all data st ored in the selected LUN will be lost intent ion ally. 6.10 Initializing LUNs The RamSan-320/325 allows the administra tor to initialize each LUN.
Chapter 7 – Fibre Channel Controller Configuration The RamSan allows t h e user to select the t opology, link speed, an d failover options for the Fibre Channel Controllers. RamSan su pports Point-to-Poi nt and Arbitrated loop topologies and can auto-dete ct the to pology.
Via Text Management • From the Telnet M ain Menu, select “ Controller setup ” • Select “ Select controller ” • Choose a controller from the sub- menu and press [ENTER] Figure 7-2: Controller Setup via Text Management Interface The top of this menu in dicates the controller’s current settings.
Figure 7-3: Auto-Detect Error For more information regarding the settings appropriate for your application, please consult your fibre channel admini strator. Important: Saving changes made from this m e nu causes the system to reset the Fibre Channel Cont roller, which may resu lt in data corrupt ion.
Primary (Active, Secondary is X) This state is ident ical t o “ Primary (Active)” state with one important difference: the administrator has selected a secondary controller, Controller X, t o backup this primary controller.
the administrator resets this contr oll er back to “Primary (Active)” state result in errors because the drives appear to have been removed. TMS does not recommended configuring an acti ve secondary controller as primary unless no transmi ssions are taking place.
Via Text Management To view or change the state via the Text Management Interface: • From the Telnet M ain Menu, select “ Controller setup ” Figure 7-5: Controller Setup Menu The Controller Setup screen, see Figure 7-5 , displays the selected controller at the top of the screen.
7.3 Resetting a Fibre Channel Controller The system allows y ou to reset a fibre channel cont roller in the unlikely situation that a fibre c hannel controller becomes unrespo nsive. Via Web Interface To change reset a fibre channel co ntroller via the Web Interface: • Click on the “ Fibre Channel Controller ” graphic.
7.4 Clearing Fibre Channel Controller Statis tics The system allows you to clear fibre channel controller statistics in order to resolve system warnings. This fe ature clears the link down count, CRC error count, receive error count, an d any associated syste m warnings.
To view the fibre chann el consol e through t he Text Management Interface: • From the Telnet M ain Menu, select “ Health and status ” • Select “ Advanced FC options ” • Select “ View fibre ch annel console ” • Select a fibre channel controller f rom the sub-menu • To return to the Advanc ed FC Options Menu, press “ Q ” 7.
Chapter 8 – SNMP Configuration 8.1 Enabling SNMP settings RamSans support the Simple Networ k Management Protocol (SNMP), which is the domin a n t network manage ment protocol. The industry has accepted this protocol due to its rela tive simplici ty.
Table 1 describes the SNMP defa ult configuration: Feature: Default Setting: SNMP Community S trings: Read: Read Read/Write: ReadWrite System Location: Nothing System Contact: Nothing SNMP Trap IPs: N.
To change the system location: • Select “ Change the system location ” • Enter the system locati on and press [ENTER] To change the system contact name : • Select “ Change the system contact ” • Enter the system contact and press [ENTER] All modifications are vi sible at the top of the menu.
8.1.2 SNMP Tra p configur ation The RamSan has the ability to send unsolicited messages to managers when it detects a signif icant event. The SNMP standard refers to this type of m essage as a “trap.
To remove a trap receiver from the list of Trap IPs: • Select “ Remove IP address fr om the trap list ” • Select the IP to be removed and press [ENT ER] To view a list of trap receivers by IP address: • Select “ Print the current trap IP list ” • The interface w ill d isplay the list of trap receivers.
Chapter 9 – System Maintenance Texas Memory Systems designed the RamSan to be easily maintainable. Y ou can update firmware from the web interface and easily maintain th e system component s . One of the main features of the RamSan is the ability to hot sw ap many of the system components.
A new window will appear … • Click the “ Br owse ” button to select the pat ch file. • Click the “ Sub mit Fi le ” button. Figure 9-2: Uploading Patch File via Web Interface The system will ask y ou to confirm you r password: • Enter the system passw ord into the text field • Click the “ Patch ” button.
The system will begin t o update the firmware and provide progress in th e patching process: Important: Do not close this wind ow while the system is being patc hed. • Once the update is complete, po wer off a nd then power on the RamSan (The front panel will provide a reminder).
9.3 Hot Swapping Disk Drives The RamSan-320 includes three intern al hard disk drives in a RAID configuration. The RamSan-325 includes four internal hard disk drives in a RAID configuration. The RamSan’s internal disk drives are equipped with indus try standard Self-Monitoring, Analysis and Reporting Technology ( SMART).
9.4 Batteries The RamSan-320/325 is equipped with three re dundant 30-minute Lithium Ion batteries. The batteries ar e designed to protect the data in SDRAM memory. If the RamSan-320/ 325 looses external power, the system continues to fu nction by running on t he internal batteries.
Chapter 10 – Troubleshooting The RamSan is a complex system with many redunda nt features to safeguard your data; however, components can fail. The Ra mSan has many ways to inform the user about what is happening inside the system.
Chapter 11 – Specifications 11.1 Physical Characteristics Rack Mount Size: 3U (5.25”) x 26” deep Weight: up to 90 lbs. Voltage: 90 ~ 264 VAC Ventilation: Front to back airflow 11.2 Operating Environment Temperature: 32-85 ° F (0-30 ° C) Max relative humidit y: 80% (non-condensing) Power consumption: 350 W 11.
Appendix A – RamSan-3xx Series Replacement Parts Figure A-1 MCP-65 Management Control Processor Figure B-2 FC-65 Dual Channel 2-Gigabit Fibre Channel Controller RamSan-300/320/32 5 User’s Manual -.
Figure B-3 Power Supply Module Figure A-5 Memory Blade RamSan-300/320/32 5 User’s Manual - 106 -.
Figure A-6 120 Gigabyte Replacement Hard Drive RamSan-300/320/32 5 User’s Manual - 107 -.
Appendix B – FCC/Safety Notices Warning: Changes or modifications to this unit not expressly approved by the pa rty responsible for compliance could void the us er’s authority to operate the equipment. Note: This equipment has been tested and fo und to comply wi th the li mits for a Class A digital device, pursuant to Part 15 of th e FCC rules.
Appendix C – Warranty, Maintenance, Field Service, and Repair Policy BRONZE WARRANTY Equipment purchased from Texas Memory Sy stems, Inc. (TMS) is warranted for 1 year from the date of shipment. The warra nty includes return-to-factory service for equipment that does not meet its published specification during norm al operation.
shipping container. O nce the RMA has been issued, the items must be returned to TMS within thi rty (30) days, or el se the RMA will be canc elled. SILVER WARRANTY - Advanced Parts Replacement Texas Memory Systems Silv er Warran ty may be purchased wh ich provides all of the features of the Bronze plan.
OUTSIDE OF WARRANTY Faulty equipment may be returned to the fa ctory for repair up to five years after purchase with appropriate RMA. The customer is responsibl e for shipping the equipment back to the factory, together wi th a detailed descripti on of the nature of the problem and the tests used to determine the failure.
Appendix D – Serial Port Settings You may connect to the management port with either a DB-9 serial cable or an RJ-45 Ethernet cable. The following se ttings ap ply to the serial port. Port Settings To connect to the RamS an using a serial po rt connection, use a dumb terminal or a terminal emulation program such as Windows™ HyperTerminal.
Appendix E – SNMP Trap Definitions The following list prov ides detailed information about th e SNMP v2 notifications (traps) that the RamSan 320/325 generates be cause of various system events. Each trap contains a timestamp, trap OID, brief message, and sometimes a relevant system state variable.
Name temp-state-notif Description The temperature state has changed Includes Message Temperature State: -1 notImplemented Thi s indicates there may be an SNMP reporting problem 0 noState N/A 1 error N/A 2 warn The temperature has dropped below accepta ble levels and s hould be moved to a wa rmer environment.
Name power-state-notif Description The power state has changed Includes Message Power State: -1 notImplemented Thi s indicates there may be an SNMP reporting problem 0 noState N/A 1 error Voltage levels are dangerously low; the system may be powered off.
Name battery-state-notif Description The battery state has changed Includes Message Battery State: -1 notImplemented Thi s indicates there may be an SNMP reporting problem 0 noState N/A 1 error The ba.
Name fan-state-notif Description The fan state has changed Includes Message Fan State: -1 notImplemented Thi s indicates there may be an SNMP reporting problem 0 noState N/A 1 error One or more fan channels have stopped; temperature warnings that will cause the system to shutdown are imminent.
Name array-state-notif Description The disk array state has changed Includes Message Name fc-state-notif Description A fibre channel controller state has changed Includes Message Device Number Disk St.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Texas Memory Systems RamSan- 300 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Texas Memory Systems RamSan- 300 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Texas Memory Systems RamSan- 300 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Texas Memory Systems RamSan- 300 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Texas Memory Systems RamSan- 300, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Texas Memory Systems RamSan- 300.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Texas Memory Systems RamSan- 300. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Texas Memory Systems RamSan- 300 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
