Manuale d’uso / di manutenzione del prodotto IP250DVoIP del fabbricante Teledex
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I P 250D V oIP Network T erminal User’ s Guide For SIP and MGCP T eledex LLC 6311 San Ignacio Avenue San Jose , California 95119 USA T elephone: (408) 363-3100 F ax: (408) 363-3136 Internet: www .teledex.com email: sales@teledex.com Part Number 600-0480-60 Contents Copyright © T eledex 2003.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 ii SAFETY IMPORT ANT SAFETY INSTRUCTIONS WHEN USING Y OUR TELEPHONE EQUIPMENT , BASIC SAFETY PRECA UTIONS SHOULD ALW A Y S BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJUR Y T O PERSONS, INCLUDING THE FOLLOWING: 1.
T eledex IP250D User’ s Guide SIP/MGCP NOTICES iii REQUIREMENTS OF P ART 15 - FCC RULES NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 iv T ABLE OF CONTENTS Contents 1 Introduction to the IP250D V oIP Network T erminal 1 1.1 THE IP250D WORKS LIKE A TELEPHONE 1 1.2 TWO LINES 2 1.3 THE NETWORK 2 1.4 THE CALL CONTROL SERVER 2 1.
T eledex IP250D User’ s Guide SIP/MGCP T ABLE OF CONTENTS v 4 Using the IP250D 11 4.1 TELEPHONE IDLE 11 4.2 INCOMING CALL NO TIFICA TION 11 4.3 RECEIVING A CALL 11 4.4 PLACING A CALL 12 4.5 DTMF SIGNALLING 13 4.6 TERMINA TING A CALL 13 4.7 HEADSET AND SPEAKERPHONE USAGE 13 4.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 1 INTRODUCTION TO THE IP250D 1 Introduction to the T eledex IP250D V oIP Network T erminal The T eledex IP250D V oIP network terminal is very similar to a modern business desk telephone.
T eledex IP250D User’ s Guide SIP/MGCP INST ALLING THE IP250D 2 1.2 TWO LINES The IP250D can handle one or two calls simultaneously , much like a standard “two-line” analog or digital telephone. However , there is only one line (or cable) connecting the IP250D to the network.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 3 INST ALLING THE IP250D 2.2 UNP ACKING THE IP250D The IP250D V oIP network terminal package contains several components: • The main .
T eledex IP250D User’ s Guide SIP/MGCP INST ALLING THE IP250D 4 Caution: The cable from the network wall jack must be connected to the connector marked SW , and if there is a PC, it must be connected to the connector marked PC , otherwise the IP250D will not function.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 5 CONFIGURING THE IP250D 3 Configuring the IP250D Once the IP250D has been unpacked, set up on the desk (or mounted to a wall), and connected to the network, the network administrator should be notified that the unit is ready for network configuration and activation.
T eledex IP250D User’ s Guide SIP/MGCP CONFIGURING THE IP250D 6 3.2 LAN CONFIGURA TION The LAN Configuration page allows configuration of the device’ s local network settings.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 7 CONFIGURING THE IP250D 3.3.1 MGCP Settings This sub-page allows configuration of the MGCP server and device endpoint settings. Enter the address and port number of the MGCP Call Agent.
T eledex IP250D User’ s Guide SIP/MGCP CONFIGURING THE IP250D 8 3.3.3 Handset Settings This sub-page allows configuration of the MGCP IP Phone display and function key settings.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 9 CONFIGURING THE IP250D 3.4.3 VLAN Settings T o enable VLAN for SIP and audio traffic, set the VLAN T AG and PRIORITY T AG . Press SA VE VOIP VLAN SETTINGS to save the VLAN settings. Reset the unit to have the new settings take effect.
T eledex IP250D User’ s Guide SIP/MGCP CONFIGURING THE IP250D 10 3.6.3 SNMP Settings This sub-page is used for configuring the device’ s SNMP server . Configure the SNMP T rap Host IP address and community , the SNMP read and write community parameters, and the SNMP System Description and System Object ID parameters.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 11 USING THE IP250D 4 Using the IP250D This section describes how to use the IP250D. The references and actions associated to the "LINE 1", "LINE 2" keys and LEDs apply to the SIP version of the IP250D only .
T eledex IP250D User’ s Guide SIP/MGCP USING THE IP250D 12 HEADSET – For a SIP version phone only , the user may receive a call using the headset by pressing the LINE 1 or LINE 2 key corresponding to the new call when a headset is plugged in and the handset is down.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 13 USING THE IP250D The volume of the handset can be increased or decreased by pressing the up or down volume keys.
T eledex IP250D User’ s Guide SIP/MGCP USING THE IP250D 14 the handset down, or by pressing the SPKR/HSET key , or the LINE 1 or LINE 2 keys to initiate or receive the call while the handset is on hook. The audio channel is routed to the speakerphone if the headset is not plugged in, and to the headset jack if the headset is plugged in.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 15 USING THE IP250D • When a line is inactive, the corresponding LED is off. • When a line is ringing, the corresponding LED flashes quickly for two seconds with each audible ring and turns off in between rings.
T eledex IP250D User’ s Guide SIP/MGCP USING THE IP250D 16 • If a call arrives on line 1 while a conversation is being conducted on line 2, the conversation on line 2 may be terminated by hanging up the call.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 17 USING THE IP250D 4.13 MAKING CONFERENCE CALLS During a call, press the CONF key . This will automatically select a new line and place the original party on hold. Dial the second party; when they are connected, press the CONF key to add this party to the call.
T eledex IP250D User’ s Guide SIP/MGCP TROUBLESHOOTING AND CARE 18 5 T roubleshooting and Car e This section covers troubleshooting and caring for your IP250D.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 19 TROUBLESHOOTING AND CARE SYMPT OM : The device’ s W eb pages are not accessible. SOLUTION A: Ensure that the ethernet cable connection is secure, and that the link indicators at both ends of the ethernet cable are active.
T eledex IP250D User’ s Guide SIP/MGCP TROUBLESHOOTING AND CARE 20 SYMPT OM : I’ve forgotten the IP address of the device, and hence cannot reach it via my web browser . SOLUTION : See Appendix A for instructions on how to determine the IP address of the phone.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 21 THE DOWNLOADER APPLICA TION 5.6 CLEANING THE IP250D Dust or deposited materials caused by normal handling of the IP250D handset or keyset should be removed occasionally to ensure optimal performance.
T eledex IP250D User’ s Guide SIP/MGCP APPENDICES 22 If the main application is executing at the time, the device will automatically reboot itself into the downloader mode and begin the download process. If the downloader application is executing at the time, the download process will begin.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 23 APPENDICES Once the downloader application is running, the unit’ s web page will display downloader options only , and not application choices such as protocol ( SIP or MGCP ) and audio codecs.
T eledex IP250D User’ s Guide SIP/MGCP APPENDICES 24 10 Appendix D: Dial Plans The IP Phone SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for resolution into an IP address.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 25 APPENDICES 10.1 SAMPLE DIAL PLANS Simple Dial Plan Allows dialing of seven (7) digit numbers (e.
T eledex IP250D User’ s Guide SIP/MGCP APPENDICES 26 "CUSTOM_3" | "CUSTOM_4" | "CUSTOM_5" | "CUSTOM_6" | "CUSTOM_7" |"CUSTOM_8" | "CU.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 27 APPENDICES 11.2 RING CADENCE CONFIGURA TION Using the above notation, the BNF description for the ring cadence patterns is as follow.
T eledex IP250D User’ s Guide SIP/MGCP APPENDICES 28 RING_2 [ON(400),OFF(200)]2,ON(800),IDLE(4000),R RING_3 ON(300),OFF(200),ON(1000),OFF(200),ON(300),IDLE(4000),R RING_4 ON(500) RING_5 RING_6 RING_.
T eledex IP250D User’ s Guide SIP/MGCP Part Number 600-0480-60 29 PRODUCT SPECIFICA TIONS DISPLA Y LCD, 3 lines x 16 characters, backlit INDICA T ORS LEDs: Message W aiting, Line 1, Line 2, Conferen.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Teledex IP250DVoIP è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Teledex IP250DVoIP - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Teledex IP250DVoIP imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Teledex IP250DVoIP ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Teledex IP250DVoIP, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Teledex IP250DVoIP.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Teledex IP250DVoIP. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Teledex IP250DVoIP insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
