Manuale d’uso / di manutenzione del prodotto 5000 del fabbricante TANDBERG
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1 Software version C4 D11273-4.0 This document is not to be reproduced in whole or in part without the permission in writing from: TANDBERG User Manual.
2 VISION 5000 Videoconferencing System.
VISION 5000 Videoconferencing System 3 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.
4 VISION 5000 Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators.
VISION 5000 Videoconferencing System 5 Contents Introduction ................................................................................... 7 How to use this guide ..................................................................................
6 VISION 5000 Videoconferencing System Advanced use .............................................................................. 3 6 General ............................................................................................................
VISION 5000 Videoconferencing System 7 Intr oduction This User Manual is provided to help you make the best use of your V ision 5000 system. The V ision 5000 offers superior quality audio and video in a fully-featured rollabout unit. Incorporating plug and play technology , the system can be effortlessly moved within the office environment.
8 VISION 5000 Videoconferencing System Menu structur e The V ision 5000 on-screen menu structure is shown below . Press the MENU key on the remote control to enter/leave the Main Menu. Press the UP , DOWN , LEFT and RIGHT keys to move through the menu structure.
VISION 5000 Videoconferencing System 9 V ision 5000 videoconfer encing system At a glance the V ision 5000 system.
10 VISION 5000 Videoconferencing System Camera The Main Camera is mounted on top of the monitor . The Main Camera includes a high quality colour camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system s infra-red remote control and operates pan/tilt, focus and zoom.
VISION 5000 Videoconferencing System 11 Cart The cart is easily movable with lar ge wheels and handles. The Codec is located inside the cart. Below the Codec is an accessories drawer for storing the remote control, your user manual and other accessories.
12 VISION 5000 Videoconferencing System T able microphone The high quality table microphone is specially designed to be used on a table during a video conference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the V ision 5000.
VISION 5000 Videoconferencing System 13 Installation Precautions Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
14 VISION 5000 Videoconferencing System Installation Unpacking T o avoid damage to the unit during transportation the V ision 5000 is delivered as separate components. W e recommended that you store all packaging material in case the need should arise to transport the system to another location.
VISION 5000 Videoconferencing System 15 Installation Connecting cables All cables needed in standard configuration are connected to the Codec. These Codec inputs are marked green. Connect: V ision 5000 power cable and monitor power cable to an electrical distribution socket.
16 VISION 5000 Videoconferencing System Installation Power on monitor Power on the monitor and use the monitor remote control to select the Audio/V ideo input used (refer to your monitor manual). Remember to select S-video (S-VHS) input to avoid a black and white picture.
VISION 5000 Videoconferencing System 17 Installation T o let the monitor automatically start up in the last A V position you had when you turned it of f, follow this example: Press i and OK. The DIALOG CENTER appears. Press p+ s / t p- to select SPECIAL FUNCTIONS , then press OK .
18 VISION 5000 Videoconferencing System Installation Configuration For each installation of the V ision 5000 it is necessary to configure the unit. All configuration parameters are available via the T erminal Settings menu through the on-screen menu system.
VISION 5000 Videoconferencing System 19 Installation Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your V ision 5000.
20 VISION 5000 Videoconferencing System Installation A void moving backgrounds, for example: curtains in a draught, moving objects, or people walking behind you, as this may both reduce image quality and distract the attention of the calling party .
VISION 5000 Videoconferencing System 21 Installation Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a video conferencing room, or using an existing room for videoconferencing.
22 VISION 5000 Videoconferencing System Installation How to prepare a typical room for videoconferencing The diagram below shows a typical room designed to obtain the best results when using the V ision 5000.
VISION 5000 Videoconferencing System 23 Getting started On-screen help Press the HELP key to get help. The help system has two formats: 1. A separate Help Menu.
24 VISION 5000 Videoconferencing System Getting started Basics The V ision 5000 s most commonly used functions are accessible directly from the remote control by single key presses. In addition, the user interface is represented by on-screen boxes which take the form of menus and lists.
VISION 5000 Videoconferencing System 25 Getting started Making and ending calls Making a call The V ision 5000 has its own internal software controlled inverse multiplexer , SoftMux and uses Intelligent Call Management (ICM) . This enables you to dial to other videoconferencing equipment, phones and mobile phones without needing to use a prefix.
26 VISION 5000 Videoconferencing System Getting started Dialling two numbers Sometimes (especially calling to and within the USA) it is necessary to dial both ISDN numbers when making a video call using 2x64 kbps or 2x56 kbps.
VISION 5000 Videoconferencing System 27 Getting started Accept/end call T o answer a call, press the SEND or the ACCEPT END CALL ke y . Manual answer of a call is needed if the autoanswer facility is switched of f. See Utilities in Advanced use .
28 VISION 5000 Videoconferencing System General use Press the SELFVIEW key to see your own picture (the outgoing video during a call). If you have a single monitor system, the first button press provides you with your own picture (selfview) in Picture-In-Picture.
VISION 5000 Videoconferencing System 29 General use Microphone on/off T o switch your microphone on/off during a call, press the MIC OFF key . An on screen indicator will appear when the microphone is off. Pressing MIC OFF will mute audio inputs Mic1-3 and Audio4.
30 VISION 5000 Videoconferencing System General use Focusing camera T o manually focus the Main Camera, use the Focus keys: FOCUS The Main Camera is set for autofocus by default. An on screen indicator will appear whenever autofocus is On. If the Main Camera is moved (pan/tilt/zoom), autofocus will be switched On automatically for 5 seconds.
VISION 5000 Videoconferencing System 31 General use Note The Start Camera Tracking entry will be greyed out if not using the standard Main Camera. Selecting video sources ======== Local Video Source =.
32 VISION 5000 Videoconferencing System General use 3 2 1 6 5 4 9 8 7 D # 0 * Presets The preset buttons enable you to pre-store up to ten different settings.
VISION 5000 Videoconferencing System 33 General use Sending/receiving graphics When a still image is sent, received or requested, it will be stored in the graphics memory . One high-quality image (4xCIF) can be stored in memory . When a new image is sent or received, the old image will be overwritten.
34 VISION 5000 Videoconferencing System General use Viewing a still image Press VIDEO SOURCE and 0 to view the last sent or received still image. Press any key to return to normal view . Dual Monitor Use SELFVIEW to toggle between selfview and still image on the dual monitor .
VISION 5000 Videoconferencing System 35 General use Far end camera control (FECC) Press the F AR END CAMERA key until the FarEndCamera on-screen indicator is displayed. For this feature to operate the remote side must support Far end camera control (H.
36 VISION 5000 Videoconferencing System Advanced use Advanced use General Overview The V ision 5000 menu system can be used to: Set default settings for your system. Select available functions and utilities. Obtain information and help. Help is available for every topic in the menu system.
VISION 5000 Videoconferencing System 37 Advanced use Navigation T o navigate through the menu system, use the cursor keys to move the highlighted bar to the desired sub- menu or choice. UP RIGHT OK LEFT DOWN T o confirm a highlighted selection, press OK .
38 VISION 5000 Videoconferencing System Advanced use Call quality The Call Quality menu enables you to control the preferred quality of your call. ========== Call Quality ========== Audio: Off Normal .
VISION 5000 Videoconferencing System 39 Advanced use Advanced call quality ====== Advanced Call Quality ======= Audio: G711 G722 G728 Auto Video Mode: H261 H263 Auto Quality: Motion Auto Sharpness Resolution: QCIF CIF Channels: 1 2 Status Format: Basic Advanced Previous Menu Audio G711 Normal quality audio (telephone quality , 3.
40 VISION 5000 Videoconferencing System Advanced use Resolution QCIF Low resolution video (176 x 144 pixels) CIF High resolution video (352 x 288 pixels). The recommended choice. Channels Enables you to choose whether to use 1 or 2 channels at any time during an H.
VISION 5000 Videoconferencing System 41 Advanced use Edit directory ========= Edit Directory ========= Alphabetic Sort: Off On Add New Entry Edit/Delete Entry Store Last Number Previous Menu The directory is a local phone book that stores up to 99 directory entries (number and name).
42 VISION 5000 Videoconferencing System Advanced use Shown below is the same directory with Alphabetic Sort:On . Last Number Dialled will always be displayed first.
VISION 5000 Videoconferencing System 43 Advanced use Edit/Delete Entry When selecting Edit/Delete Entry the Edit Directory menu is shown. ========= Edit Directory ========= 01 John 02 Mary 03 Peter 04 Annie 05 555 1212 06 07 08 Number: Press OK to edit, DELETE to delete When pressing OK , the Edit Dir ectory Entry menu is shown.
44 VISION 5000 Videoconferencing System Advanced use Utilities ============ Utilities ============ Autoanswer: Off On Do Not Disturb: Off On Far End Camera Control: Off On Hotline: Off On Automatic Ca.
VISION 5000 Videoconferencing System 45 Advanced use Automatic call-up When the automatic call-up function is On, the connection of the R TS line to the CTS line on Data Port 2 will initiate an out-going call to the number stored in entry 01 in the Directory (reserved for special applications).
46 VISION 5000 Videoconferencing System Advanced use Diagnostics Allows testing of individual system components and displays the current system settings.
VISION 5000 Videoconferencing System 47 Advanced use Call status - BRI Comprehensive information about the call progress is available through the Call S tatus window . This window indicates the various states each B-channel transitions through whilst establishing a connection.
48 VISION 5000 Videoconferencing System Advanced use Call status - PRI The PRI interface has 23 data channels and 1 signalling channel. The V ision 5000 uses up to 12 of these channels. T o make room for the necessary information, the screen is divided into 2 pages.
VISION 5000 Videoconferencing System 49 Advanced use Cause codes The most common cause codes (for ISDN) are: 1 - Unallocated (unassigned) number 2 - No route to specified transit network (WAN) 16 - No.
50 VISION 5000 Videoconferencing System Advanced use MCU services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. An MCU conference can have dif ferent modes: V oice Switched and Continous Presence with or without Chairman control.
VISION 5000 Videoconferencing System 51 Advanced use Release floor Y ou choose Release Floor when you want to stop being On Air . Y ou should do this when you no wish to make the floor available to the other participants in the conference.
52 VISION 5000 Videoconferencing System Advanced use Release Floor Allows the chairman to release the floor . View site # Allows you to view any participant in the conference other than the participant currently On Air .
VISION 5000 Videoconferencing System 53 Advanced use Audio setup =========== Audio Setup =========== Inputs Outputs Echo Control Audio Levelling (AGC) Alert Tones & Volume Restore Audio Defaults P.
54 VISION 5000 Videoconferencing System Advanced use Audio input 6 is intended for connection to a VCR. It can also be connected to other external playback devices. As there is no acoustic echo canceller on this input it should not be connected to any microphones.
VISION 5000 Videoconferencing System 55 Advanced use Audio Outputs ============= Outputs ============= Out1: Off On Out2(AUX): Off On Out3(VCR): Off On Level Settings Previous Menu Audio out 1 is intended for connection to T andberg Natural Audio module, televisions or audio amplifiers with loudspeakers.
56 VISION 5000 Videoconferencing System Advanced use Echo Control ========== Echo Control ========== Mic1: Off On On+NR Mic2: Off On On+NR Mic3: Off On On+NR Audio4: Off On On+NR Previous Menu Each of the 3 microphone inputs and Audio input 4 have a separate echo canceller .
VISION 5000 Videoconferencing System 57 Advanced use AGC Settings ========== AGC Settings ========== Mic1-3,Audio4: Off On Audio5(AUX): Off On Audio6(VCR): Off On Received Audio: Off On Previous Menu Select On to allow automatic adjustments (Automatic Gain Control) of audio levels.
58 VISION 5000 Videoconferencing System Advanced use Alert T ones & V olume ======= Alert Tones & Volume ====== Video Call Alert Tone: A B C D E F Telephone Alert Tone: A B C D E F Alert Volum.
VISION 5000 Videoconferencing System 59 Advanced use Video input =========== Video Input =========== Video1 Name: MainCam___ Video2 Name: __________ Video3 Name: __________ Video4 Name: __________ Vid.
60 VISION 5000 Videoconferencing System Advanced use Camera adjustments Allows manual adjustment of camera parameters. These adjustments applies to all W A VE Cameras in daisy chain.
VISION 5000 Videoconferencing System 61 Advanced use Whitebalance ========== Whitebalance =========== Auto Manual Press OK to exit In Auto mode the whitebalance is continuously updated. T o update the whitebalance manually , select Manual and press OK .
62 VISION 5000 Videoconferencing System Advanced use V ideo output ========== Video Output ========== Auto-PIP: Off On Still Image Filter: Off On Auto-Display Still Image: Off On Dual Monitor: Off On Output 1-3: Interlaced Non-Interl. Output 4-5: Interlaced Non-Interl.
VISION 5000 Videoconferencing System 63 Advanced use T erminal settings ======== Terminal Settings ======== Network Data Port 1 Restore Defaults Data Port 2 TCP/IP Settings Language Previous Menu This menu provides basic network setup for the unit and should be used when installing the system.
64 VISION 5000 Videoconferencing System Advanced use ISDN-BRI Settings ======== ISDN-BRI Settings ======== ISDN Switch Type Line 1 Setup Line 2 Setup Line 3 Setup Line 4 Setup Advanced ISDN Settings Previous Menu Note Some software versions of V ision 5000 do not support 4 ISDN lines and one of the Line Setup lines will be grayed out.
VISION 5000 Videoconferencing System 65 Advanced use Line setup This menu allows you to program the numbers associated with your ISDN line. ========== Line 1 Setup =========== Enabled: Off On Number1:.
66 VISION 5000 Videoconferencing System Advanced use Advanced ISDN settings ===== Advanced ISDN Settings ====== Subaddress: ____ Default Call Type: ________ Validate Numbers (MSN): Off On Parallel Dia.
VISION 5000 Videoconferencing System 67 Advanced use Default Call T ype Default Call T ype selects the number of channels to be used, by default, when placing a call. The V ision 5000 will by default try to make a 6B channel BONDING call. This feature can be bypassed by prefixing the dialled number as shown in the following listing.
68 VISION 5000 Videoconferencing System Advanced use ISDN-PRI/T1 Settings (optional) ISDN-PRI/T1 Settings Number: __________________ Max Channels: |||||| 12 Cable Length 1: | 0-133 ft Cable Leng.
VISION 5000 Videoconferencing System 69 Advanced use PRI Switch T ype ========= PRI Switch Type ========= PRI Switch Type: AT&T ISDN National ISDN Previous Menu Channel Hunting ========= Channel Hunting ========= Low Channel: _____ High Channel: _____ Search: High Low Previous Menu Select the type of PRI network to which your unit is connected.
70 VISION 5000 Videoconferencing System Advanced use IMPORT ANT The physical interfaces on External Networks are two non-standard 44 pin connectors. Special cables are required.
VISION 5000 Videoconferencing System 71 Advanced use Network clocking The network clock setting specifies the number of physical external clock signals. Use RS449/V35 Compatible when the external equipment provides two clock signals, one for transmit and one for receive.
72 VISION 5000 Videoconferencing System Advanced use Dataport configuration The V ision 5000 provides a standard RS 232 serial port to allow a computer to be connected for data transfer and control purposes. Note When connecting to a PC the connecting cable must be a straight through RS232 cable.
VISION 5000 Videoconferencing System 73 Advanced use Dataport 1 supports 4 different modes: Data Control Modem T .120 Data mode Provides a transparent data channel. This channel can be used for many dif ferent purposes such as file transfer , application sharing and more.
74 VISION 5000 Videoconferencing System Advanced use Dataport 2 =========== Data Port 2 ============ Baudrate: 1200 2400 4800 9600 19200 38400 Parity: None Odd Even Databits: 7 8 Stopbits: 1 2 Mode: VISCA Auto Previous Menu Dataport 2 is dedicated to the main camera and will not be available in standard configuration.
VISION 5000 Videoconferencing System 75 Advanced use TCP/IP Settings ========= TCP/IP Settings ========== IP-assignment: DHCP Static IP-address: ___.___.___.___ IP-subnet mask: ___.___.___.___ Gateway: ___.___.___.___ Previous Menu IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
76 VISION 5000 Videoconferencing System Ethernet Ethernet Functionality The system supports TCP/IP connectivity over Ethernet. The following functionalities are supported: Control of the system via a standard WWW-browser Dataport access using T elnet (described in the document Dataport User Guide)*.
VISION 5000 Videoconferencing System 77 Ethernet How is it done Connect your system to a local area network. The network cable should be connected from the LAN-port at the rear of the codec to a port in your network using a standard RJ-45 cable.
78 VISION 5000 Videoconferencing System Peripherals Peripheral Equipment Using the peripheral devices outlined in this manual and the many others available you will be able to build your own applications for use with the V ision 5000 thereby better integrating the system into your business environment.
VISION 5000 Videoconferencing System 79 Peripherals Interfaces 5 V ideo Input s 2 video inputs supporting S-V ideo through Mini-DIN connectors. 3 video inputs supporting composite signals through RCA connectors. The standard camera uses one of the S-V ideo inputs.
80 VISION 5000 Videoconferencing System Peripherals Dual Monitor (optional) It is possible to install the V ision 5000 system in a Dual Monitor configuration. The Dual Monitor system consists of an additional monitor , cart and associated cabling. The Dual Monitor can be used to show full screen selfview and still images.
VISION 5000 Videoconferencing System 81 Peripherals AudioScience module (optional) T andberg's prize-winning AudioScience microphone is a ceiling-mounted, wide coverage, boundary microphone, that can eliminate the need for table microphones.
82 VISION 5000 Videoconferencing System Peripherals Multiple controllable cameras (optional) The system is able to control up to 5 W A VE-cameras (like the Main Camera).
VISION 5000 Videoconferencing System 83 Peripherals Document camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. T o use a document camera with your V ision 5000: Connect the document camera to one of the V ideo inputs on the Codec.
84 VISION 5000 Videoconferencing System Peripherals V ideo Cassette Recorder (VCR) V ision 5000: V ideo Input 5 VCR: V ideo Output V ision 5000: V ideo Output 2 VCR: V ideo Input Vision 5000: Audio Ou.
VISION 5000 Videoconferencing System 85 Peripherals T elephone Add-On A telephone add-on is used when you want to include a telephony participant in the meeting. Y ou can also use this functionality when you want to have conference participants in an adjacent room with its own microphone and speaker system.
86 VISION 5000 Videoconferencing System Peripherals T .120 / data VGA - P AL/NTSC converter Dataport 1 V ideo In COM port VGA PC applications A PC can be connected to the V ision 5000 in two different ways. Through a VGA to P AL (or NTSC) converter .
VISION 5000 Videoconferencing System 87 Peripherals Additional microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard a long way from your table microphone, then you may connect additional microphones to your V ision 5000.
88 VISION 5000 Videoconferencing System Appendix 1 Appendices Appendix 1: Connecting Vision 5000 to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the codec to the S-interface on your first NT1 network adapter .
VISION 5000 Videoconferencing System 89 Appendix 2 Appendix 2: Connecting Vision 5000 to the Switched 56 network Using T elesync TS-256 SW56/ISDN adapter Connecting the V ision 5000 to the SW56 network using a T elesync Adapter will allow up to 2x56kbps transmission.
90 VISION 5000 Videoconferencing System Appendix 2 The cable set consists of a pair of RS-366/V .35 cables cable and should be connected thus: Configuration of V ision 5000 Press MENU on the remote control.
VISION 5000 Videoconferencing System 91 Appendix 2 Configuring your CSU/DSU Recommended configuration of your CSU/DSU using T ANDBERG equipment. Motorola UDS SW-56 Software revision : 350427RF T ranss.
92 VISION 5000 Videoconferencing System Appendix 3 Appendix 3: Connecting Vision 5000 to PRI/T1 Using CSU adapter Connecting the V ision 5000 to the ISDN network via the PRI/T1-interface using an Adtran T1 ESF CSU ACE will allow up to 768 kbps transmission.
VISION 5000 Videoconferencing System 93 Appendix 4 Appendix 4: LED indication On the front of the Codec, there are 18 LEDs to give the user precise information on the status of the Codec and the network activity . The LED display is specially designed to provide the user with quick and accurate indications whenever there is a change of status.
94 VISION 5000 Videoconferencing System Index Index Symbols 1TR6 64 4xCIF 33 A Accept/end call 27 accessories drawer 11 Add New Entry 42 Additional microphone 87 Adjusting volume 28 Advanced call qual.
VISION 5000 Videoconferencing System 95 Index G728 39 Gateway 75 General 36 Getting started 23 Graphics Receiving 33 Sending 33 Guidelines for making rooms 21 H H.
96 VISION 5000 Videoconferencing System Index Sending 33 Set-up 45 source 45 V iewing 34 Store Last Number 43 Storing presets 32 Subaddress 66 Switched 56 network 15 System Name 45 System overview 9 System set-up 63 System start-up 23 T T .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il TANDBERG 5000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del TANDBERG 5000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso TANDBERG 5000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul TANDBERG 5000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il TANDBERG 5000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del TANDBERG 5000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il TANDBERG 5000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo TANDBERG 5000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
