Manuale d’uso / di manutenzione del prodotto 3000 MXP del fabbricante TANDBERG
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User Manual Software version F4 D13834.02 This document is not to be repr oduced in whole or in part without pe rmission in w riting from:.
TANDBERG 300 0 MXP ii Trademarks and Copyright All rights reserv ed. This do cument contains inform ation that is proprietar y to TANDBERG . No part of this publication m ay be reprod uced, stored in .
User Manual iii Environmental Issues TANDBERG visu al comm unication products significantl y reduce the ne ed for travel and there by help reduce vario us types of pollution. TAND BERG recomm ends the use of lo w energy peripherals, suc h as EnergyStar ™ m onitors.
TANDBERG 300 0 MXP iv Operator Safety Summary For your protect ion, please read thes e safety instruct ions com pletely before opera ting the equipment and k eep this m anual for future ref erence. T he information in this sum m ary is intended for operators.
User Manual v ISDN cables - CAUT ION - T o reduce the risk of fire, use only No. 2 6 AWG or larger telecomm unication line cor d. Servicing - Do not attem pt to service the apparat us yourself as opening or rem oving covers m ay expose you to danger ous voltages or ot her hazards, an d will void th e warrant y.
TANDBERG 300 0 MXP vi Contact us If you have an y questions, comm ents or suggesti ons, please see t he Online Su pport section at www.tandberg.n et . It is also poss ible to send a fax or mail to the attention of : Product and Sales Support TANDBERG P.
User Manual vii Table of Contents 1 Introduction ............................. ................................ ................................ ................................ .. 1 1.1 At a Glance ............................. ......................
TANDBERG 300 0 MXP viii 3.12 Conference Services ................................................ ................................ .......................... 76 3.12.1 Reques t Floor and Rele ase Floor .................................................
User Manual ix 4.4 Call Qualit y ............ ................................ ................................ ................................ ............. 147 4.4.1 Video Algorithm ....... ................................. ........................
TANDBERG 300 0 MXP x 6.4 Appendix 4 ................................................. ................................ ................................ ........ 246 6.5 Appendix 5 ................................................. .....................
1 1 Int roduction Audio Qualit y High-perform ance audio provides a richer, m ore com plete visual comm unication experience. T he MPEG4 AAC-LD s tandard i s used to provide true standards- based CD-qual ity, stereo aud io.
TANDBERG 300 0 MXP 2 Outside s y stem s, such as home offices , to be part of the enterpr ise dial plan. Dialing to s ystems by URI, e.g. us er@com pany.com. NE W H.460, ITU Standard ized fire wall traversal, sup port NE W High securit y network authentica tion (802.
Introduction 3 Unicast Stream ing – which allo ws broadcasting of au dio/video via an IP network to a single com patible client (RealM edia ™ or Apple Q uick time ™ ) or str eaming server. The On-Screen M enu: Provides an eas y interface f or first-tim e users with symbols and descriptions.
TANDBERG 300 0 MXP 4 1.1 At a Glance T A NDBERG 300 0 MXP Pr ofile Wall Mount T A NDBERG 300 0 MXP Pr ofile Roll About Camera The cam era cables are put throug h the cam era bracket, which is th en mounted on top of the monitor. T he main camer a is fastened to the cam era brack et.
Introduction 5 incoming inf ormation. The nam e codec com es from a combination of the two words com pression and decom pression. Column and Ba se The Roll About s ystem is easil y movable due to l arge wheels and ha ndles, at th e back of the monitor.
TANDBERG 300 0 MXP 6 1.2 Menu Structure The menu struc ture is divided into two parts. T he Main Menu is avai lable for all us ers and contains all the f unctionalit y of the system.
Introduction 7 Note that the s ystem f eatures and menu sett ings m ay vary depending on n etwork selecti on and software pack age..
8 2 Inst allation Precautions: Never install com munication wiring during a l ightning storm . Never install jac ks for c ommunication cables in wet loc ations unless the jack is specificall y designed for wet locatio ns.
Installation 9 2.1 Unpacking and Mounting Unpacking To avoid dam age to the unit duri ng transportatio n the system is delivered as se parate components: System Column and Foot Base, optio.
TANDBERG 300 0 MXP 10 Note! The cam era should be alig ned with the f ront edge of the m onitor to ens ure that the IR- sensor in the cam era can pick up the signals f rom the rem ote control.
Installation 11 2.2 Connecting Cables All cables need ed for a standard co nfiguration are already conn ected to the cod ec. Connect these cables to th eir respective p arts of the s ystem. 1. Power cables Connect the po wer cable to an electrical distr ibution sock et.
TANDBERG 300 0 MXP 12 2.3 Monitor Configuration The monitor is pr e-configured a nd only needs t o be switched on..
Installation 13 2.4 System Configuration The s y stem must be configur ed for each insta llation. Conf iguration sett ings can be m ade via the system menu. Navigate throug h the menu s ystem using the arro w keys and OK. R emem ber to press the Sav e button on the bottom of eac h menu to save the c hanges.
TANDBERG 300 0 MXP 14 These settings m ay be left unchan ged if no sp ecial needs ar e required. See chapter General Settings f or m ore information. 6.
Installation 15 Select LAN Sett ings in the Net work menu and spec ify the necess ary LAN settings according to the instructions from your LAN adm inistrator. For details, follo w the instructions in L AN Settings . If there is an H.323 G atekeeper pr esent on your LAN, refer to H.
16 3 General Use Wake up the system W hen the system is not in use, it is i n standb y mode and the sc reen is black . This is to help protect the m onitor display. W ake up the s ystem b y pick ing up the rem ote control. An incom ing call or pressing an y key on the rem ote contro l will also wak e up the s ystem.
General Use 17 3.1 The Welcome Screen W hen the system is switched o n, the welcom e screen will be d isplayed. The welcom e screen presents the m enu and displa ys your main cam era image in t he back ground (display m ain camera is the def ault setting).
TANDBERG 300 0 MXP 18 3.2 Using the Remote Control The s y stem is controlled with a rem ote control. T hink of the rem ote control as a mobi le phone with number k eys and call k eys.
General Use 19 11. Use Zoom + and – t o zoom the camera in and out.* 12. Selfview displa ys your outgoing v ideo. Press Selfview ag ain to tur n selfview off, see Selfview . 13. Use the Phone Bo ok to store and r ecall video contacts f or easy plac ement of calls, see Phon e Book .
TANDBERG 300 0 MXP 20 The remote cont rol (TRC 4)**: 1. Change video so urce. If possible, you will start open a Dual Stream . Press the video source button aga in to stop the dual stream . 2. Mic Off turns your microphone on and off, s ee Mic off . 3.
General Use 21 presentation sourc e. If the Presentation k ey is held do wn for 1 second then t he Presentation video so urces menu will appear, se e Presentation Ke y . 12. Press OK/Menu to s how the menu and to select m enu items, see Nav igation . 13.
TANDBERG 300 0 MXP 22 3.2.1 Navigation Arrow keys and O K Navigate in the m enu with the arro w keys on the r emote contro l. The orange selector on sc reen s hows the selected i tem. Press OK to select. Cancel key In the m ain menu, pressing Cance l (X) will hide the menu.
General Use 23 3.2.2 Selfvie w The term “ Selfview ” m eans the outgoing im age. In a norm al call using the m ain cam era, this is the image of yourself. The Selfv iew button tog gles the im ages between Far En d, Selfview an d Dual Video (if an y).
TANDBERG 300 0 MXP 24 Example: You are using the sy stem as a PC and get an incoming call. W hen the setting “ Use Screen as L ocal PC m onitor ” is On, you will k e ep your PC im age displayed loca lly and the inc oming call pops u p in a PIP or as sm aller images i n a 1+3 layout, dependi ng on your s ystem.
General Use 25 3.2.3 Layout The layout of the screen can either b e shown as Picture in Picture (P IP) or Picture outside Picture (POP) when displ aying m ore than one video im age. The beha vior of the La yout button is dependent on the Picture La yout setting in Scree n Settings .
TANDBERG 300 0 MXP 26 3.2.4 Mic Off To mute the m icrophone dur ing a call, press the M ic off button. An on-screen ind icator appears in the upper right c orner when the m icrophone is off . In a call, if aud io is detected, th e on-screen symbol will start t o flash.
General Use 27 3.2.5 Volume + and - Press the Volum e ke y to adj ust the volum e level of the codec on ly (not the m onitor). An on- screen indicator will show the curr ent level.
TANDBERG 300 0 MXP 28 3.2.6 Number and Letter keys Pressing a num ber ke y when o utside a call wi ll bring up the c all menu. W hen in a call, the number ke ys are used for Cam era Presets. Press a num ber and go to the corres ponding Cam era Preset (see Cam era Preset s ).
General Use 29 3.2.7 Touch Tones To activate dia ling touch tones duri ng a call, pres s the Touc h tones button. Other wise the num ber ke y s will activat e the correspondin g cam era presets. An indicator will let you k now that Touch tones are enab led.
TANDBERG 300 0 MXP 30 3.3 On-screen Indicators The system has a number of icon s signaling diffe rent sett ings: Microph one Off This indicator is sho wn when the micr ophone is turned of f. Press the Mic off button again to turn the micr ophone back on, see Mic Off for details.
General Use 31 Telephone This indicates th at there is a telep hone participant in the confer ence. T he displayed num ber indicates ho w many teleph one participants there are in the conference.
TANDBERG 300 0 MXP 32 3.4 Using the Menu Main menu out side a call and in a call. Press the Menu b utton on t he remote contro l to display the m enu. The m enu contains all functions needed i n order to c ontrol the s ystem.
General Use 33 The menu con tains the follow ing items: Make a Call / Add Anoth er Call Standby / End Call Camera Control Presentation Conference Serv ices Control Panel Close See Menu Structure f or a full overv iew of the m enu.
TANDBERG 300 0 MXP 34 3.5 Make a Call Display the call m enu by either: 1. Select Mak e a Call from the menu, or 2. Press the green C all button on t he remote contro l The T ANDBERG system can m ake both Video ca lls and T elephone calls . Call Settings spec ifies the qualit y of the call.
General Use 35 3.5.1 Place Video Call In the Make a C all menu enter the Dial Num ber either: 1. Manuall y, or 2. Select the book symbol in or der to display the P hone Book and select a conferenc e participant.
TANDBERG 300 0 MXP 36 3.5.2 Place Telephone Call In the Make a C all menu enter the Dial Num ber either: 1. Manuall y, or 2. Select the book symbol in or der to display the P hone Book and select a conferenc e participant, see Phone Boo k for details.
General Use 37 3.5.3 Add Call (Optional feature) Conference s ystems with built-in MultiSite can ha ndle up to 4 vi deo calls and 3 te lephone calls simultaneousl y. It is possible to bot h set up a c onference with m any participants and also add p articipants duri ng a conference.
TANDBERG 300 0 MXP 38.
General Use 39 3.5.4 Call Settings The Call Settings s pecifies the q uality of the cal l. Each call will be s et up with the Default Call Settings if the sett ings are not altere d.
TANDBERG 300 0 MXP 40 3.5.5 Streaming Streaming lets you broadca st your meeting to participa nts on he web. T he web par ticipants can listen to the m eeting, see snapsho ts, but not part icipate them selves. Snapshots of c urrent stream (if MultiSite), se lfview, far end a nd DuoVideo str eam s are accessible via htt p.
General Use 41 Streaming Source* Auto: Enables str eaming of both local and far end video. Selection of which site to be s treamed is done us ing voice switching (the site that speak s is stream ed). Local: Onl y the local video will b e stream ed.
TANDBERG 300 0 MXP 42 3.6 Answer an incoming call How to answer an incoming call: To accept an incom ing call, pr ess the OK button or the green Call button o n the rem ote control.
General Use 43 3.7 End Call How to end a call: Press the red End C all button o n the rem ote control, or Press the Menu b utton on t he remote contro l to display the m enu and selec t End Call.
TANDBERG 300 0 MXP 44 3.8 Standby The s y stem will automaticall y go to Standb y mode when it is no t in use. In standb y m ode, the screen(s) are black.
General Use 45 3.8.1 Delay Standby for 1 hour Delay Standb y for 1 hour postpon es the s y stem from entering stand by mode for 1 ho ur. This func tion is useful when using th e monitors f or a local presenta tion to preven t the system from autom atically blanking the monitors.
TANDBERG 300 0 MXP 46 3.8.2 Delay Standby for 3 hours Delay Standb y for 3 hours pos tpones the autom atic standb y mode for 3 hours . This func tion is useful when using th e monitors f or a local presenta tion to preven t the system from autom atically blanking the monitors.
General Use 47 3.8.3 Do Not Disturb To prevent the s ystem f rom accepting any incom ing calls, activete the Do Not Dis turb function. The caller will h ear a busy t one when calling t he system . The m onitor will be black when Do Not Disturb is active, s ee figure belo w.
TANDBERG 300 0 MXP 48 3.9 Phone Book The Phone Book is available v ia the Phone Bo ok button on the rem ote contr ol or from the Make a Call menu. Using the Phone Book is tim e saving and prevents th e user from inadvertently callin g the wrong number.
General Use 49 3.9.1 Call Log The Call Log lists Placed C alls, Missed Ca lls and Received C alls. That allo ws the user to see which calls that are made in the past. The lists c ontain a m aximum of 30 numbers and the numbers are stored in these lists until the s y stem is restarted.
TANDBERG 300 0 MXP 50 3.9.2 My Contacts My Contacts are th e locally stored cont acts on the s ystem. T his means that it is po ssible to add new contacts an d edit or delete ex isting contacts. M y Contacts can st ore up to 200 contacts. How to make a call using M y Contacts: 1.
General Use 51 The follow ing function s are available from M y Contacts: Call Now New Contact New MultiSite Con tact Edit Contact Delete Contact Close.
TANDBERG 300 0 MXP 52 3.9.2.1 Add Ne w Contact The New Contact f unction i s available from M y Contacts . Add a new con tact to M y Contacts by: 1. Select the New Co ntacts button to open the Ne w Contacts dialog box. 2. Enter Nam e by using the letter k eys on the rem ote control.
General Use 53 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiS ite Contact function is availab le from My Contacts . It is possible to pr e-define the p articipants of a conference m eeting as a MultiSite Contact.
TANDBERG 300 0 MXP 54 Bandwid th for a MultiSite Con tact call W hen calling a MultiSite Contact, th e system will try to call the partic ipants with their specified bandwidths.
General Use 55 3.9.2.3 Edit Contact The Edit Contact f unction is avai lable from My Contacts . How to edit a contact in the Local Phone Book: 1. Select the contac t that is to be edited. 2. Press the left arr ow on the r emote control, fol lowed by the do wn arrow until the Edit Contact icon is s elected.
TANDBERG 300 0 MXP 56 3.9.2.4 Delete Contact The Delete Contact f unction is a vailable fr om M y Contacts . How to delete a contact: 1. Select the contac t that is to be deleted. 2. Press the left arr ow on the r emote control, fol lowed by the do wn arrow until the D elete Contact icon is s elected.
General Use 57 3.9.3 Global Contacts W hen selecting Phone Book the phone book opens showing th e Global Contacts* or the Corporate Direc tory** below the f olders Placed Calls, Missed C alls, Received C alls and M y Contacts. These contacts cannot be changed locall y by the system , only from the m anagement system .
TANDBERG 300 0 MXP 58 3.9.3.1 Up one Level Global Contacts can be arranged i n a tree structure with several su b folders. Use the Up one Level button to n avigate up in t he tree structure. W hen a search in the Global Phone Book is m ade, by us ing the Search f unction, onl y contacts matc hing the search text are disp layed.
General Use 59 3.9.3.2 Search The phone book can contain an un limited amount of global cont acts. Using sear ch mak es it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that app ears and pres s the OK button on the remote c ontrol.
TANDBERG 300 0 MXP 60 3.9.3.3 Copy Co ntact to M y Co ntacts The Copy Contac t to M y Contacts function is av ailable fr om the Placed Calls, Mis sed Calls, Received Calls a nd Global Contacts folders, see Phone Book for details. It ma y be wise to co py contacts that are often us ed to My Cont acts.
General Use 61 3.10 Camera Control There are sever al ways to control the camer a: Control the cam era directl y with the arrow k eys when the m enu is closed or us e the Move Camera f unction in the m enu to control both the near end and far e nd camer a, see Move Camera and Far End Control for details.
TANDBERG 300 0 MXP 62 3.10.1 Move Camera It is possible to m ove the cam era with the rem ote control or via the m enu. Movin g the camera directl y with the remote con trol W hen the menu is hidden, t he arrow ke ys will work on the c amera. If the menu is displa yed, press the Cancel button on the rem ote control to hide it.
General Use 63 3.10.2 Far End Control Far End Control allows you to control your conference partner ’ s cam era. An example of when this feature could be es peciall y helpful is if it is not p ossible to see what a partici pant at the far en d is writing on their white board.
TANDBERG 300 0 MXP 64 3.10.3 Camera Presets Use cam era presets to easily var y between predef ined near end cam era angles. T his is useful when pictures f rom m any different cam era angles have to be s ent to the far end . E.g. in a meeting there is a white board, a PC and a sm all meeting tab le.
General Use 65 3.10.4 T A NDBERG Tracker How to save presets for the T ANDBERG T racker: 1. Select which cam era prese t is to be used on th e TAND BERG Tr acker. 2. Move the cam era to the desired pos ition to store on the track er. 3. Select Move Cam era - Save Ne w Preset in the m enu.
TANDBERG 300 0 MXP 66 3.10.5 Picture Control Focus, Brightnes s and W hite balance are set f or auto focus, auto bri ghtness and auto white balance b y default. If you need to s et focus, bright ness and white b alance m anually, go to Pictur e Control in the Cam era Control m enu.
General Use 67 3.10.6 Camera Tracking Through Cam era Track ing and the use of t wo or three m icrophones, the cam era can automaticall y position itself on the c urrent speak er. Before using cam era track ing, the camera positions used m ust be stored at Preset 7 (Mic1) an d Preset 8 (Mic2) .
TANDBERG 300 0 MXP 68 3.11 Presentation The Presentatio n Functionalit y in the system enables you to sh ow other availab le video sourc es in addition to your Main Cam era. This is perfec t for meetings where you would lik e to show a PowerPoint pres entation, for exam ple.
General Use 69 3.11.1 Presentation Key The quick est way to show a present ation is to use th e presentatio n ke y on the rem ote control. The presentation ke y is used to start and stop a pres entation. T he presentatio n key will d isplay PC (default*).
TANDBERG 300 0 MXP 70 3.11.2 Presentation Menu The Presentatio n menu offers you all available video sources; Ma in Cam era, PC, Docum ent Camera, VCR, AUX and VNC. All these sources can be used as M ain Video Stream or Dual Video Stream (Duo Video / H.
General Use 71 3.11.3 PC Presenter (DVI/XG A Input) (Optional feature - not available on all system s) Users often ha ve their pres entations on a lapto p that is broug ht into the m eeting room . Remem ber to connect your PC to the codec bef ore you press the Presentation button.
TANDBERG 300 0 MXP 72 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to disp lay PC im ages on your s ystem without usin g a VGA cable (PC Presenter). T he system and your PC m ust be connected to the s ame LAN. In ad dition, VNC (Virtual Network Computing) server software m ust be instal led on the PC.
General Use 73 3.11.5 Dual Stream (DuoVideoTF/H.239) (Optional feature - not available on all system s) W ith Dual Stream y ou have the opp ortunit y to show two different live video stream s simultaneousl y, main video and one addition al source. This is hand y when showing a presentation.
TANDBERG 300 0 MXP 74 3.11.6 Take New Snapshot The s y stem can take a snaps hot of your live vi deo. Snapshot is hand y when you are in a ca ll with a system that does not support Du al Stream . Use Snapshot t o show a snaps hot of your presentation and c ontinue the m eeting with m ain camera.
General Use 75 3.11.7 Display Snapshot The s y stem stores the last s ent or received Sna pshot. T he snapshot is de leted autom atically after the call. How to display snapshots: 1. To view a stored snapshot, f irst choose the Snaps hot header. 2. Select Displa y Snapshot in the Presentation m enu.
TANDBERG 300 0 MXP 76 3.12 Conference Services A Multipoint Con trol Unit (MCU ) enables sever al sites to part icipate in the sam e conferenc e. During an MCU co nference , the status line will provide infor mation about the co nference. You can m ake a multipoint c onference in diff erent ways.
General Use 77 Example of Multi Site for mid- to low e nd systems. N ote that th e illustrations may differ from the actual product. Using the system ’ s int ernal M CU, MultiSite TF * Most TANDBERG MX P system s have an optio nal built-in MCU, which is called MultiSite*.
TANDBERG 300 0 MXP 78 Using an extern al MCU w ith limited Chair Cont rol Sup port you may hav e the fo llowing services W ith an external MCU that does n ot support H.
General Use 79 3.12.1 Request Floor and Release Floor W hen requesting floor, your video will be broadcas ted in ful l screen to all other participants i n the conference. Re quest Floor is usef ul when you want to speak or display som ething in front of a ll participants.
TANDBERG 300 0 MXP 80 3.12.2 Conference Layout (Only supported b y TANDB ERG MultiSite*) W ith a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Sp lit and Voice Switch ed view. Auto S plit displa ys all participants on the sc reen sim ultaneousl y.
General Use 81 3.12.3 Terminal Names Choose Term inal Names to see a list of the partici pants of the MultiS ite conferenc e. Press Cancel to go back..
TANDBERG 300 0 MXP 82 3.12.4 Chair Control (Not supported b y TANDBERG MC U or Multi Site) As chairman, you have acc ess to m ore MultiSite Services . Select Chair Contro l to assum e the role of chairm an of the confer ence. Select Rele ase Chair to end the role as cha irm an.
General Use 83 3.12.5 A ssign Floor and Release Floor from Participant Assign Floor al lows the chairm an to select which of the conf erence participants ar e to be broadcasted to al l other par ticipants.
TANDBERG 300 0 MXP 84 3.12.6 View Site and End View (Not supported b y TANDBERG MC U or Multi Site) View Site allows you to view an y participant in the conf erence regardless of who has the f loor and chair.
General Use 85 3.12.7 Disconnect Participant Disconnect Part icipant allows t he chairm an to disconnect an y participant in the conf erence. In a multipoint call, this is equiv alent to disconnecti ng a participant f rom the end call menu.
TANDBERG 300 0 MXP 86 3.12.8 Terminate Meeting Term inate Meeting allows the c hairm an to terminate the confer ence altogether. In a MultiS ite call, this is equivalent t o pressin g End All Calls f rom the end c all menu.
General Use 87 3.12.9 More about MultiSite (embedded MCU) (Optional Featur e*) Calling in to a M ultiSite Any system c an be part of a Mu ltiSite conf erence by callin g in to a MultiSite . The dia l-in numbers to the MultiSite dep ends of the n etwork that is us ed.
TANDBERG 300 0 MXP 88 3.13 Control Panel The Cont rol Panel contain s the features: Diagnostics Text Chat Audio Dem onstration Administrator Sett ings Restart User Guide.
General Use 89 3.13.1 Diagnostics Diagnostics allo ws testing of individual s y stem components a nd displa y s the c urrent system settings. Diagnostics cont ain: System Inform ation Channel .
TANDBERG 300 0 MXP 90 3.13.2 System Information Select System Information to v iew system numbers, line status, sof tware version, hardware seria l number and other us eful inf ormation. Press arr ow ke y up and down to scrol l in the System Information list.
General Use 91 3.13.3 Channel Status Comprehensive i nformation abo ut the call progres s is availabl e through the Cha nnel Status window. This window indicates th e various stages each B-cha nnel goes thro ugh whilst establishing a con nection.
TANDBERG 300 0 MXP 92 3.13.4 Call Status Comprehensive i nformation abo ut the call is av ailable throug h the Call Status window. T he menu has two colum ns, one for tr ansmitted and on e for received au dio/video/data inform ation.
General Use 93 3.13.5 System Selftest The s y stem performs a check to determ ine internal hard ware integrit y. System Self test is useful when you want t o check if your network c onnection is ac tive.
TANDBERG 300 0 MXP 94 3.13.6 Vie w A dministrator Settings This window d isplays all the s ystem settings. Use the arrow k ey on the remote co ntrol to scroll through the list.
General Use 95 PC Docum ent Camera VCR AUX VNC Split Screen Default Call Set tings Call T ype Network Bandwidth Restrict (56k ) Auto H320 Ban dwidth Auto H323 Ban dwidth SIP Audio Settings Inputs Mic1.
TANDBERG 300 0 MXP 96 W hite balance Brightness Video Name Main Cam AUX Doc Cam VCR PC VGA VNC Network T ype ISDN-BRIPRILeas ed E1T 1Enternal H331 ISDN Switch T ype ETSI (Euro IS DN), … Line1 Setup .
General Use 97 IP address IP subnet m ask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.323 Settings RSVP NAT NAT Address QoS IP Precedence Aud.
TANDBERG 300 0 MXP 98 3.13.7 IP A ddress Conflict Check The s y stem will give a warning if there is an IP co nflict. T he user ma y i nitiate th is check by selecting IP Address Conflic t Check.
General Use 99 3.13.8 Warnings Any warnings r egistered b y the system will be d isplayed in the W a rnings menu. Open a warning in the list to get m ore inform ation about the w arning.
TANDBERG 300 0 MXP 100 There is som ething wrong with the Leased E1/T 1 line (Blue alarm ). Please chec k your network connecti on. (192) There is som ething wrong with the Leased E1/T 1 line (Yellow al arm) . Please check your network connecti on.
General Use 101 3.13.9 Text Chat W hile in an ISDN or IP call to an other s y stem supporting Tex t Chat (T.140), se lect Tex t Chat from the Control Pane l. Enter tex t in the displayed win dow. How to use Text Chat: 1. Choose Text Ch at from the Control Panel to o pen the T ext Chat window.
TANDBERG 300 0 MXP 102 3.13.10 A udi o Demo Note that the Au dio demo will onl y appear in the Us er Guide if a Digital Natural Audio Modu le is connected to th e codec.
General Use 103 3.13.11 A dministrator Settings Administrator Sett ings contains t he configurat ion of the whole system . It is recomm ended to password protec t Administrator S ettings to pre vent occas ional users f rom mak ing changes to the system .
TANDBERG 300 0 MXP 104 3.13.12 Restart Restart the s ystem by pressing t he Restart butto n. You are pr ompted with a dia log box sa ying: Do you want to restar t the system ? Press OK to restar t, press Cance l (X) to abort.
General Use 105 3.13.13 User Guide The on screen user guide tak es you through a quick step-b y-step introduction to videoconferenc ing. It gives the user basic sk ills in how to use t he s y stem .
106 4 Administrator Setti ngs Administrator Sett ings contain all the settings of the system . Making changes to Administrator Settings will ch ange the behavior of th e system .
Administrator Sett ings 107 4.1 General Settings W hen installing the system , go through the General Settings m enu to ensure that you have the right settings f or your s y stem , see S y stem Configuration.
TANDBERG 300 0 MXP 108 4.1.1 Language The s y stem supports 16 dif ferent languages f or its on-sc reen menus; English, G erm an, French, Norwegian, Swed ish, Italian, S panish, Portuguese , Russ ian, Finnish, Chinese S im plified, Chinese Traditional, Japan ese, Korean, T hai and Arabic.
Administrator Sett ings 109 4.1.2 System Name System Name ident ifies t he system: On the welcom e page. During an MCU co nference call. W hen using the W eb-interf ace. W hen the codec is acting a s an SNMP Agent . Towards a DHCP server.
TANDBERG 300 0 MXP 110 4.1.3 International Name If the System Name contains Asia n and non-Lati n character text i nput, the Interna tional Nam e using Latin char acters only, mus t be specified as well. T his is in order to m ake other s ystems understand the s ystem nam e.
Administrator Sett ings 111 4.1.4 A uto Ans w er The auto ans wer setting decides whether an incom ing call is put through autom aticall y or manuall y. On The s y stem will automaticall y answer all incom ing calls. On+M ic Off The system will autom atically ans wer all incom ing calls and switch t he microphone of f when the call is con nected.
TANDBERG 300 0 MXP 112 4.1.5 Phone Book Settings Corporate Direct ory On The Corporate Direc tory is availab le in the m enu. Off The Corporate Direc tory is hidden f rom the m enu and is una vailable for user s. IP address Enter the IP address of the managem ent system that provides th e Phone Book.
Administrator Sett ings 113 4.1.6 External Services Settings External Servic es On W hen set to On External Ser vices are availabl e. Off W hen set to Off External Ser vices are unavai lable. IP address Enter the IP address of the service provider for External Ser vices.
TANDBERG 300 0 MXP 114 4.1.7 Permissions Permiss ions contains settin gs for incom ing MCU Calls, incom ing telepho ne Calls, F ar End Control, Rem ote Software Upgrad e and Fallback to Telephon y. Access Code An access code w ill help you control the use of the system .
Administrator Sett ings 115 Far End Camera Control On The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snaps hots Off The far end can acc ess none of the four features above on the loca l system.
TANDBERG 300 0 MXP 116 4.1.8 Screen Settings Auto Layout On If Auto Layout is O n the system will change la youts autom atically depending o n the number of participants in a c all and if you have a d ual video stre am or not. Please refer to La yout for more inform ation.
Administrator Sett ings 117 recomm ended. You will get opt imized picture la youts for wid e screen b y pressing the Layout button on the rem ote. Picture in Picture (PIP) Pressing the La yout button on the rem ote will result in an extra picture in smaller view (Pict ure in Pictur e).
TANDBERG 300 0 MXP 118 Example of 1+2 Pi cture outside P icture (wide s creen). Example of 1+3 Pi cture outside P icture (wide s creen). Note that if both T V m onitor format and VGA for mat is set to N orm al, the system will skip the 1+3 la yout, which is not b eneficial for 4:3 monitors.
Administrator Sett ings 119 wide screen (16: 9) monitor or projector. T he VGA and DVI outp ut will then be optim ized for W ide Screen VGA and High Definition (H D) displa y.
TANDBERG 300 0 MXP 120 Auto VGA output form at will be optim ized dependant of the video sourc e format, refresh and of the EDID infor mation available .
Administrator Sett ings 121 PC Presentation shown in Wide (s tretched) mode..
TANDBERG 300 0 MXP 122 4.1.9 Software Options The s y stem requires a valid opt ion key to act ivate MultiSite and/or Presenter f unctionalit y. In order to activate ad ditional bandwidth, you need to enter a ba ndwidth k ey. A restart of the system is required af ter entering a ne w option and/or ba ndwidth k eys.
Administrator Sett ings 123 4.1.10 Date and Time Settings NTP IP This is the NTP tim e server address from which the system can get updated tim e inform ation. See IP Services f or mor e details. Auto The NT P IP address is set autom atically. Manu al The NT P IP address is set m anually.
TANDBERG 300 0 MXP 124 4.2 Menu Settings Menu Settings contain the settin gs: Input Editor Langua ge Menu Timeout In Call Menu on TV Menu on PC Balloon Help Administrator Pass .
Administrator Sett ings 125 4.2.1 Input Editor Language W hen the Input Editor Lang uage is set to Chin ese, Korean or Japanese t he user will be ab le to enter Chinese / Korean / Ja panese characters into an i nput field like the S ystem Nam e or Phone Book, using the r emote con trol.
TANDBERG 300 0 MXP 126 4.2.2 Menu Timeout In Call The Main m enu appears on the bottom line of the screen. Set Men u Tim eout In Call to On if you want the menu to time out autom atically when you are in a cal l. On The menu will time out autom atically after 15 secon ds if there is no activity on the remote c ontrol.
Administrator Sett ings 127 4.2.3 Menu on TV The Menu on T V setting decides if the m enu shall be displa yed on the TV sc reen or not. For optimal layout of the menu, Menu on TV s hould be Off if Menu on PC is On a nd vice versa. On The menu is a vailable on the T V screen.
TANDBERG 300 0 MXP 128 4.2.4 Menu on PC The Menu on PC sett ing de cides if the m enu shall be displa yed on the PC ( VGA screen) s creen or not. For optim al layout of the m enu, Menu on TV s hould be Of f if Menu on PC is On and v ice versa. On The menu is a vailable on the PC sc reen.
Administrator Sett ings 129 4.2.5 Balloon Help It is possible to ena ble / dis able the balloon he lp window. On Choose On if you want help text windows to appear.
TANDBERG 300 0 MXP 130 4.2.6 A dministr ator Pass w ord It is recomm ended to put an Adm inistrator P assword on the s ystem. T he Administrator Pass word can be maxim um 5 digits lo ng. The Adm inistrator Password d ialog box will po p up when you choose Adm inistrator Settings from the Contro l Panel.
Administrator Sett ings 131 4.2.7 Kiosk Mode Settings Kiosk Mod e In Kiosk Mode the s ystem is set to a sim plified state where it c an be controlle d with jus t the four arrow ke ys and OK.
TANDBERG 300 0 MXP 132 If Language Me nu is enabled you will first see the language selectio n menu. Sel ect language and the W elcome Menu will be displ ayed with your desired langua ge. In a call, the s ystem will displa y Far End video in full screen.
Administrator Sett ings 133 Kiosk Mod e - Auto Dial* On The s y stem will au tomaticall y dial to the first c ontact in the Phone Book when he handset is lifted. If this contact is bus y, the system will call the seco nd num ber in the Phone Book and so on.
TANDBERG 300 0 MXP 134 4.2.8 Startup Welcome M enu The W elcome Menu contains the Main Menu, S ystem Status, your System Name and dial in numbers . On The W elcome Menu is sho wn when the s ystem wakes up fr om standb y mode. Off The W elcome Menu is not sho wn when the s ystem wak es up from standby mode.
Administrator Sett ings 135 On W elcome text is displayed on the welcom e menu. Off W elcome text is not displa yed on the welcom e menu. Welcome Text You can change the welco me text to any text you like, inste ad of the defau lt text. Rem ember that Display W elcome Tex t must be On to be abl e to edit the welcome text.
TANDBERG 300 0 MXP 136 4.2.9 Icons The following ind icator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone See On-scr een Indicators for deta ils.
Administrator Sett ings 137 4.3 Presentation Settings Presentation Settings cont ain: Presentation Start H.239 Startup Video Sourc e Presentation Sourc e Snapshot Sourc e Auto-.
TANDBERG 300 0 MXP 138 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video stream s at the sam e time (see also Dual S tream ). Pres entation Start is Auto by default. T his m eans that you will star t Dual Stream (a sec ond video stream ) autom atically when starting a presentation.
Administrator Sett ings 139 4.3.2 H.239 H.239 supports transm ission of two video stre ams . It combines elements of Duo Video and People+Content. If H.239 is disabled you wil l still be able to s tart TANDBERG D ual Video Stream* Enabled Enables H.239 Disabled Disables H.
TANDBERG 300 0 MXP 140 4.3.3 Startup Video Source The Startup Vide o Source i s the video sourc e on displa y when the s ystem wakes up fr om standby m ode. If you use Main Cam era as start up source, the s ystem will start w ith Main Camera ever y time the system wakes up f rom standby, regard less of what the pr evious user was using.
Administrator Sett ings 141 4.3.4 Presentation Source The Presentatio n Source is connecte d to the Prese ntation button on the rem ote. Pressing the Presentation butto n will put the Presentation Source on disp lay. Presentati on Sour ce is PC by default*.
TANDBERG 300 0 MXP 142 4.3.5 Snapshot Source W hen you take a Snapshot , you get a snapsho t of the Snapshot Source. Curren t is the default Snapshot Sourc e. This m eans that you tak e a snapshot of the v ideo source that is curr ently active. You can change the Snapshot Source to an y video sourc e.
Administrator Sett ings 143 4.3.6 A uto-Displ ay Snapshot Select Auto to autom atically d isplay a rece ived snapshot. Turn A uto-Displa y Snapshot Manu al if you wish not to h ave them displayed on the screen when the y are sent or rece ived. The snapshots will b e sent and received, but not displayed.
TANDBERG 300 0 MXP 144 4.3.7 PIP A ppearance A Picture in Pict ure (PIP) is a sm aller picture p laced in one of the corners of the s creen. The PIP enables you to see an extr a picture in your video conference. Auto PIP Au to means that P icture In Pictur e will appear autom atically when it is suita ble.
Administrator Sett ings 145 4.3.8 PIP Placing PIP Placing lets you decide where t he PIP sha ll appear. You can of course m ove the PIP wit h the Layout button on t he remote an ytime. Top Righ t PIP is placed in the Top Right corner. Bottom Right PIP is placed in the Bottom Right corner.
TANDBERG 300 0 MXP 146 4.3.9 VNC Settings VNC Settings is neces sar y when using a VNC presentation. See chapter PC Sof t Presenter an d VNC for m ore information on how to use VNC.
Administrator Sett ings 147 4.4 Call Quality Call Quality contain s the sett ings: Video Algorithm Audio Algorithm AAC-LD 128k bps Natural Video Max Upstream Rate Video Qualit .
TANDBERG 300 0 MXP 148 4.4.1 Video Algorithm The s y stem will automaticall y select the best video algorithm based on the video source and the capabilities of the remote system . Use this m enu to disable vide o algorithm s in case you have interoperabilit y issues calling other systems .
Administrator Sett ings 149 4.4.2 A udi o A lgorithm The s y stem will automaticall y select the best a udio algorithm based on the cal l rate and the capabilities of the remote system . Use this m enu to disable audio algorithm s in case you want t o remove “ low qua lity ” audio, or if you have interoperab ility issues calling other s ystems.
TANDBERG 300 0 MXP 150 4.4.3 AA C-LD 12 8kbps (stereo audio) Specify a call rat e for 128kbps A AC-LD. From this call rate and a bove, "128k bps AAC-LD" is available. On lower call rates "64k bps AAC-LD" is available. Stereo audio req uires twice the bandwidth as mono CD-qua lity audio.
Administrator Sett ings 151 4.4.4 Natural Video Choosing Natura l Video will ena ble 60 fields* per s econd true in terlaced picture f or high m otion video. The use of Natural Vide o requires the H. 263+ and H. 263++ video pr otocols. Natural video will be disabled in H.
TANDBERG 300 0 MXP 152 4.4.5 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) def ines the desire d maxim um transm itted call rate. This is to be able to limit the ou tgoing band width whilst k eeping the m aximum incom ing bandwidth, especia lly useful for hom e offices with dif ferent upstream and downstr eam rates, t ypically ADSL.
Administrator Sett ings 153 4.4.6 Video Quality The diff erent video sources nee d different Video Qu ality Settings. Main Cam era, VCR, AUX and Split Screen ha ve Motion as default.
TANDBERG 300 0 MXP 154 Sharpness*: Improved qual ity of detailed im ages and graphics , lower f rame rate, ideal for en hancing qualit y at lower bandwidths.
Administrator Sett ings 155 Native P AL: 4CIF (704 x 576 p ixels), Di gital Clarity 448p (576 x 448) iCIF (352 x 576 p ixels), Nat ural Video CIF (352 x 288 pixe ls) QCIF (176 x 14.
TANDBERG 300 0 MXP 156 4.4.7 Default Call Settings Default Call Sett ings are connec ted with Cal l Settings in the call m enu. If you leave Call Sett ings unchanged when making a c all, the system will use the Def ault Call Settings in the call.
Administrator Sett ings 157 Select H.323 to e nsure that the ca ll is set up as a n H.323 cal l. Select SIP to ens ure that th e call is set up as an SIP call.
TANDBERG 300 0 MXP 158 Place this type of c all by: Set Network to IS DN Set Bandwidth to 128 kbps A field for the 2nd number pops u p in Call Setti ngs. Enter the second number in the Ca ll Settings f ield. For 128 kbps calls that use b onding, ignore the secon d number f ield and just enter o ne number to be dialed.
Administrator Sett ings 159 4.5 Audio Audio contains the settings: Inputs Outputs Echo Control Stereo Settings Audio Levelling ( AGC) Alert Tones and Vo lume.
TANDBERG 300 0 MXP 160 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all in puts are enabled. Jus t plug in an a udio sourc e and it is activ e. Audio inputs tha t are On will autom atically be m ixed. Unconnect ed inputs will automaticall y be muted.
Administrator Sett ings 161 Level Settings It is possible to adj ust the audio i nput levels accordi ng to which exter nal audio eq uipment is connected. T he on-screen audio level indicator will mak e it easier to set the corre ct input level settings.
TANDBERG 300 0 MXP 162 TANDBERG Aud io Science micr ophone elements : Audio Tech nica AT-86 1PZ and Crown PZM- 6D Signal levels - microphone inputs Clipping level Nominal level Input menu lev el settings Vpp dBu dBu 0.0 dB 83.0 mVpp -28.4 d Bu -46.4 dBu 1.
Administrator Sett ings 163 Signal levels - line level inputs Clipping level Nominal level Input menu lev el settings Vpp dBu dBu 0.0 dB 15.5 Vpp 17.0 dBu -1.0 dBu 1.5 dB 13.0 Vpp 15.5 dBu -2.5 dBu 3.0 dB 11.0 Vpp 14.0 dBu -4.0 dBu 4.5 dB 9.2 Vpp 12.5 dBu -5.
TANDBERG 300 0 MXP 164 4.5.2 Outputs Audio out 1 - 2 Audio out 1 is int ended for connecti on to televisions or audio am plifiers. Audio out 2 is int ended for connecti on to a VCR or ot her recor ding equipm ent. The signal is a m ix of audio from far end and loc al end (except VCR in).
Administrator Sett ings 165 Signal levels - line level output s* A bsoolut e max. out put level Nom inal level Output m enu level settings Vpp dBu dBu 0.0 dB 1.2 Vpp -5.5 dBu -23.5 dBu 1.5 dB 1.4 Vpp -4.0 dBu -22.0 dBu 3.0 dB 1.6 Vpp -2.5 dBu -20.5 dBu 4.
TANDBERG 300 0 MXP 166 4.5.3 Echo Control Mic 1-2 Each of the 2 m icrophone inputs h as a separate ac oustic echo cance ller. One ec ho canceller per input provides m ore sophisticated control than having one comm on canceller for all m icrophones. In addition to echo c ancellation, th e system has built-in noise reduction (NR) .
Administrator Sett ings 167 4.5.4 Stereo Settings Settings Output respon se Out 1 Mode* Stereo input mode Stereo Speakers Audio out 1 A udio out 2 Analog Off Off Loudspeaker mono VCR Analog Off On Lou.
TANDBERG 300 0 MXP 168 If the system is connected t o a Digital N A M , ster eo sound on the loudspeak ers shall be present if a stereo input sig nal is connected to t he inputs VCR-Left and VCR-Right or a stere o signal is recei ved from the Far End .
Administrator Sett ings 169 4.5.5 A udi o Levelling ( A GC) On Selec t On to allow a utomatic adjustm ents (Autom atic Gain Control) of audio level s. W hen On, the AGC maintains the audio signal level at a fixed v alue by attenuat ing strong signals and amplif ying weak signals.
TANDBERG 300 0 MXP 170 4.5.6 A lert T ones and Volume Video Call Alert Tone and T elephone Alert Ton e To help distingu ish between incom ing video c alls and or dinary telephone calls, it is recommended to use diff erent ringing tones for video calls an d telephone ca lls.
Administrator Sett ings 171 4.6 Video Video contains th e settings: Camera Tr acking Mode MCU Status Line Floor to Full Scr een W eb Snapshots MultiSite Picture Mode Video Nam .
TANDBERG 300 0 MXP 172 4.6.1 Camera Tracking Mode Slow The system waits a while bef ore zooming in on a s ingle person sp eaking. Suitable when wide-angle im ages are prefer red over close-up im ages. Normal Should be used in r egular m eetings. Fast The s y stem quickly zooms in on a single perso n speaking.
Administrator Sett ings 173 4.6.2 MCU Status Line On The MultiSite / MC U / DuoVideo indicators will b e displayed and pro vide inform ation about the confer ence. Off The MultiSite / MC U / DuoVideo indicators will n ot be displa yed. Auto The MultiSite / MC U / DuoVideo indicators will b e displayed f or a few seconds a nd then timed out.
TANDBERG 300 0 MXP 174 4.6.3 Floor to Full Screen W hen "Floor to Full Screen " is enabled, som eone who r equests floor will b e seen b y all participants as f ull screen.
Administrator Sett ings 175 4.6.4 Web Snapshots The s y stem is able to gener ate JPEG snapshots and provide them when requeste d (as ‘ http get ’ or via ftp). See Appendix 6 f or descriptions of the possible snapshot f iles. On Snapshots genera tion is enabl ed.
TANDBERG 300 0 MXP 176 4.6.5 MultiSite Picture Mode MultiSite* Pictur e Mode determ ines the default la yout of a MultiSite c all. Available la youts are: Auto Split, 4 Split, 5 +1 Split , and Voice S witched. You c an change the la yout during a ca ll using the layout optio n in MultiSite Ser vices.
Administrator Sett ings 177 Voice Switched m ode.
TANDBERG 300 0 MXP 178 4.6.6 Video Name As a default, the video inputs are gi ven the nam es Main Cam , PC, Doc Cam , VCR, AUX or VNC, dependent on what video sourc es are availab le on your s ystem.
Administrator Sett ings 179 4.7 Security Security contain s the settings: Encryption Encryption Mode Passwords.
TANDBERG 300 0 MXP 180 4.7.1 Encryption (Countr y specific) Auto T he system will tr y to set up calls us ing encr yption. Point to point cal ls: If the fa r end system supports encryption ( AES or DES), th e call will be encr ypted. If not, the call will proceed without encr yption.
Administrator Sett ings 181 4.7.2 Encryption Mode Auto The s y stem will try to use the m ost sec ure encryption - AES, dependent on th e capabilities of the other sites . For sites that do no t support AE S encryption, DE S encryption will be tried. AES T he system will try to use A ES with 128 b its encr yption when setting up ca lls.
TANDBERG 300 0 MXP 182 4.7.3 Pass w ords Administrator Pass word, IP Acc ess Password, Streaming Pass word, VNC Pass word, Access Code and Rem ote Software Upgra de pass word are duplicated f rom their respect ive m enus. Using the Securi ty menu gives you a quick way to change al l passwords of the system .
Administrator Sett ings 183 4.8 Network The netw ork menu contain : ISDN-BRI Settings LAN Settings Network Prof iles Data Port Camera Port Setti ngs.
TANDBERG 300 0 MXP 184 4.8.1 ISDN-BRI Settings To make sure you r system w ill work properly usin g ISDN-BRI, ma ke the follo wing settin gs: 1. Set ISDN switch t ype 2.
Administrator Sett ings 185 A d vanced ISDN Settings Sub address Using a sub address enables you to connect up t o eight ISDN term inals to th e sam e ISDN telephone num ber and line.
TANDBERG 300 0 MXP 186 4.8.2 L A N Settings LAN Settings con tain: IP Settings H.323 Settings SIP Settings W ireless LAN Settings SNMP Settings IP Services Quality of Ser vice 802.
Administrator Sett ings 187 4.8.2.1 IP Sett ings Remem ber to restart the s ystem after m aking changes to I P Settings. T his can be done b y selecting the “ Save a nd Res tart ” at the bottom of the IP setting m enu. Changes in IP Set tings menu will not ha ve any eff ect until the system is restarted.
TANDBERG 300 0 MXP 188 Ethernet Speed Auto T he codec will auto-detect t he speed/duplex o n the LA N. 10/Half The codec will co nnect to the L AN using 10Mbps s peed/Ha lf Duplex. 10/Full 10 Mbps speed/Fu ll Duplex. 100/Half 1 00 Mbps sp eed/Half Duplex .
Administrator Sett ings 189 DNS Settings DNS Server 1-5 DNS Server defin es the network addresses f or DNS servers. Up to 5 addresses may be specified. If the ne twork address es are unkno wn, please contact your adm inistrator or Internet Service Provider .
TANDBERG 300 0 MXP 190 4.8.2.2 H.323 Se ttings E.164 alias This is the E.164 a ddress of the system . The E.164 address is equivalent to a telephone num ber, sometim es combined with ac cess codes. Vali d characters are 0-9,* and #. W hen using a gatekeeper, the s ystem will s end a mes sage to the gatek eeper containing both th e E.
Administrator Sett ings 191 Gatekeeper Settings Gatekeeper Discov ery Auto The system will autom aticall y try to register to an y available gatek eeper. If a gatekeeper resp onds to the request sent fr om the code c within 30 secon ds this specific gatek eeper will be us ed.
TANDBERG 300 0 MXP 192 CallManager Settings CallManager IP This is the Cal lManager IP-address that is used if you specif y H.323 Call Setup: C allManager.
Administrator Sett ings 193 A d vanced H.323 Settings The Advanced H.3 23 Settings onl y have an eff ect if they are su pported b y your IP infr astructure. NAT NAT, Network Address Tr anslation, is used when a PC and a videoconferenc ing s y stem are connected to a rou ter with NAT support.
TANDBERG 300 0 MXP 194 H.323 Ports Static W hen selecting static H.32 3 ports for T CP connections the por ts 5555 to 5574 will be used f or Q.931 and H.245 r espectivel y. Dynamic The s ystem will allocate wh ich ports to use when open ing a TCP co nnection.
Administrator Sett ings 195 4.8.2.3 SIP Sett ings Mode On Sett ing the SIP m ode to on will enab le the s y stem for incom ing and outgoing SIP calls. Off Setting the SIP m ode to off will disable incom ing and outgoing SIP c alls from the system .
TANDBERG 300 0 MXP 196 Server Address The Server Addr ess is the manuall y configured address for the outbound prox y and registrar . It is possible to use a fully qualified dom ain nam e, or an IP address . The defau lt port is 5060 f or TCP and UDP, but an other one can be pr ovided.
Administrator Sett ings 197 RFC 2190 RTP P ayload Form at for H.263 Video Streams RFC 2429 RTP P ayload Form at for the 1998 Vers ion of IT U-T Rec. H.263 Vide o (H.263+) Draft-ietf- avt-rfc2429-bis-05.tx t - Draft f or advanced video signa ling including resolution, m pi, annexes and cus tom form ats.
TANDBERG 300 0 MXP 198 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification ) Example “ W LANNETW ORK ” . Defines a local networ k id for this wire less region.
Administrator Sett ings 199 Encryption Select Encr yption if you wa nt to use W EP encryption on your W irele ss LAN conne ction. Increased encr yption level will dec rease perf ormance. Use Key Sel ect which of th e keys sho wn below you want to use.
TANDBERG 300 0 MXP 200 4.8.2.5 SN MP Settings SNMP Settings SNMP Trap Host i dentifies the I P-address of the SNMP m anager. SNMP (Sim ple Network Management Prot ocol, SNMP Ver 1) is used for m onitoring an d configuring of different entities in a network .
Administrator Sett ings 201 4.8.2.6 IP Services NTP IP This is the NTP tim e server address from which the system can get updated tim e inform ation. This is a requirem ent for proper o peration if H.23 5 authentication is implem ented. The Network Time Protocol (NTP) is used to s ynchronize the t ime of the s ystem to a refer ence time server.
TANDBERG 300 0 MXP 202 4.8.2.7 Quality of Service QoS Type Off No QoS is used. Diffserv Diff serv QoS method is use d. Please see bel ow for details. IP Precedence IP Precedenc e QoS m ethod is used. Please see below for de tails. IP Precedence Video Used to define which priority audi o, video, data a nd signaling should have in the net work.
Administrator Sett ings 203 Auto will provide th e followi ng priorit y: Audio 4 Diffserv Video Used to define which priority Aud io, Video, Data a nd Signaling p ackets s hould have in an IP network. T he priority ranges f rom 0 to 63 for each t ype of pack ets.
TANDBERG 300 0 MXP 204 4.8.2.8 IEEE 802 .1x 802.1X The s y stem may be connected t o an IEEE 802.1x L AN network . Supported 802. 1x protocols are EAP-MD5, EA P-PEAP and EA P-TTLS. The 802 .1x authent ication are enab led by setting 80 2.1x Mode to On.
Administrator Sett ings 205 4.8.3 Net w ork Profiles This menu cons ists of 7 network profiles; a prefix c an be added for e ach profile. If you ad d a prefix to a prof ile, this prefix will a utomaticall y be added in front of the number be ing dialed.
TANDBERG 300 0 MXP 206 4.8.4 Data Port The s y stem provides up to two standard RS2 32 serial ports to allow a c omputer to be connect ed for data transfer and control purpos es. Note that when connecti ng to a PC the co nnecting cab le must be a stra ight through RS232 cab le.
Administrator Sett ings 207 4.8.5 Camera Port Settings Camera Port M ode Auto Select Auto and the system will automatical ly detect WAVE cam eras. VISC A Select VISCA if using a ca mera s upporting the VISCA protoco l.
TANDBERG 300 0 MXP 208 4.8.6 Restore Default Settings Restore Def ault Settings will restor e all adm inistrator settings. No te that this will not affec t your Call Director y information, Net work T ype, Line Setup num bers or your SPID numbers.
209 5 Peripheral Equipment Using the option al peripheral dev ices outlined i n this chapter an d the m any others available, you will be able to bui ld your own ap plications for use with the s ystem, thereby better integrating the system into your business environm ent.
TANDBERG 300 0 MXP 210 5.1 Interfaces 5.1.1 Video 5 Video Inputs 1 video input used by the cam era. 1 video input supp orting S-Video thr ough a Mini-D IN connect or.
Peripheral Equipm ent 211 The form at of the output will be either PAL or NT SC dependin g on your cou ntry ’ s standard vid eo format. The VGA/DVI outp ut provides either m ain monitor video or s econd m onitor video depend ing on menu conf iguration.
TANDBERG 300 0 MXP 212 It is possible to ex tend existing DVI ca bles b y the use of extension cables. T he maxim um cable length however, is 5 meters. G oing beyond that m a y result in qual ity loss. Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment 1 T.
Peripheral Equipm ent 213 Signal name CONN. 1 CONN. 2 CO NN. 3 CO NN. 4 CO NN. 5 Cable color DDC Clock 6 15 Orange DDC Data 7 12 W hite Vertical Sync 8 14 Yellow DDC Power (+5V) 14, 16 9 Red Digital r.
TANDBERG 300 0 MXP 214 5.1.2 A udi o 4 Audio Inputs 2 microphone inputs (balanc ed, 24V phantom powered) via XLR con nectors. 2 audio inputs (l ine level) via RCA connectors. All audio inputs are active by def ault. For fur ther information, ref er to chapter Au dio .
Peripheral Equipm ent 215 2 Audio Outpu ts 1 output (line level) via RCA connec tor providing audio fr om far end in addition t o dial tones. This output is used by the m onitor.
TANDBERG 300 0 MXP 216 5.1.3 Net w ork Ethernet: 1 x Ethernet (RJ -45 Jack ) LAN interface (10/100 Mb) up to 2 Mb ps or 2.3 Mbps d ependin g on the bandwidth option installed. To connect the s ystem to a LAN, use the Eth ernet cable pro vided by TANDB ERG (or a stand ard Ethernet cable).
Peripheral Equipm ent 217 The data port(s ) are implem ented as Data Com munications Equipm ent (DCE). The con nector used are fem ale 9-pin D-subs. Signal name Direction Pin number Carrier detect, C .
TANDBERG 300 0 MXP 218 5.1.5 Camera Port The T ANDBERG 3000 W AVE II Camera cabl e consists of two cables, VIDEO C ABLE and DATA/POW ER CABLE connected togeth er at one end with DSUB CON NECTOR.
Peripheral Equipm ent 219 S_Video Conne ction Pinout Pin Description Imped ance Level 1 GND Ground ( Y) - - 2 GND Ground (C) - - 3 Y Intensit y (Luminance) 75 Ohm s 1V incl.
TANDBERG 300 0 MXP 220 5.2 Document Camera A document cam era can be used f or showing tex t, diagram s and a variet y of graphical materia l as well as sm all three-dimens ional objects. How to use a document camer a with your s ystem: 1. Connect the docum ent camera to t he Doc Cam input, if available, on t he s y stem .
Peripheral Equipm ent 221 5.3 DVD / VCR Installing a VCR/DV D-recorder/play er DVD/VCR Playbac k Mono For playback , connect a cable bet ween Video Out on the VCR a nd Video In (VCR ) on the system . Connect a cable bet ween Audio Out on the VCR and th e Audio In (VCR) on the system .
TANDBERG 300 0 MXP 222 AAC-LD is ena bled (see chapter Audio Algorithm ) Audio In (VCR) is O n (see chapter Audio ). If a udio from VCR is too low, this level can be adjusted in Audio Settings, Inputs, Level Settings. T he audio f rom the VCR will be audible in the local speak er system.
Peripheral Equipm ent 223 5.4 Additional Cameras Extra fixed Came ras You can connect extr a fixed cam eras to your system, for exam ple, a whiteboard camera. Connect the video output of the additional cam era to one of the available Video inputs on th e system .
TANDBERG 300 0 MXP 224 5.5 Additional Microphones If your environm ent is such that you require m ore than one m icrophone for your room , e.g. you have a whiteboard at a distance f rom your table microphone, it is possible t o connect additio nal microphones to your s y stem .
Peripheral Equipm ent 225 5.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, T A NDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The T ANDBERG Digital Nat ural Au.
TANDBERG 300 0 MXP 226 TANDBERG 600 0 MXP Prof ile DNAM configura tion Center Speak ers + Integrated S tereo Speak ers The DN A M Amplifier*: 3 x 50W continuous average Cen ter Output Po wer (load specified by DNAM Cent er Speakers ). 2 x 50W continuous average St ereo Output Pow er (load specif ied b y TANDBERG Loudspeaker Stereo Kit).
Peripheral Equipm ent 227 The DN A M Lou dspeaker Cabinet ( Center Speak ers)*: 3-way Center Speak er s y stem Frequenc y range 50Hz - 20 kHz 2 x 130mm low- and m idrange loudspeakers , 8 .
TANDBERG 300 0 MXP 228 The M ini-DNAM Loudspeaker Cabin et*: The Mini-DNAM s peaker cabinet specification: 2 * 15W Stereo Speakers , high quality Frequenc y range 100Hz - 2 0kHz Enclosed M.
Peripheral Equipm ent 229 5.7 Stereo Speaker Kit Note that the follo wing applies onl y for s y stem s with a stereo S /PDIF output. The Stereo Speak er Kit provides an pair of f loor-standing louds peakers in addition to th e built-in DNAM .
TANDBERG 300 0 MXP 230.
Peripheral Equipm ent 231 5.8 Telephone Add-On The s y stem has a built in audio bri dge* that can bri ng in Voice o ver IP (VoIP) te lephon y or normal telephone sites usi ng ISDN. Note that this re quires a system with mixed audio output (audio fr om local and f ar end) and one audio input without inte grated echo canc elling.
TANDBERG 300 0 MXP 232 5.9 Dual Monitor Note that this re quires a system with dual m onitor video output. It is possible to insta ll the system in a Dual Monit or conf iguration. The Dual M onitor can be used to show full scr een selfview , still images and Du o Video.
Peripheral Equipm ent 233 5.10 XGA Monitors and Projectors (Optional) Some T ANDBERG systems can be delivered with optional single or dual T V/XGA monitors. It c an also be connected to an y DVI/VGA/PAL or NT SC display. Note that this re quires a system with minim um one DVI-I output.
TANDBERG 300 0 MXP 234 5.11 VESA Display Power Management Because of the trem endous am ount of energ y consumed b y monitors when oper ating, the s ystem will reduce po wer consumption an d extend m onitor lifec ycle by suspendin g the (switch off ) monitors and projec tors wh en the system goes into sleep/s tandb y.
Peripheral Equipm ent 235 5.12 Digital Monitor Power Management DMPM is m onitor power manag ement applied o ver the digit al DVI interf ace. TANDBERG supports DMPM in software F2 a nd above. Six m onitor po wer states are def ined. Monitor On Power state Transm itter (TANDBERG codec) an d receiver ( Monitor) are po wered and active.
TANDBERG 300 0 MXP 236 5.13 Extended Display Identification Data (EDID) Extended Disp lay Identification Dat a (EDID) is a VESA standard data form at that will allow the system to communicate its c apabilities, includin g vendor inform ation like the sup ported VGA- formats and frequency range l imits to a PC conn ected to the XG A/DVI input.
Peripheral Equipm ent 237 Tested and v erified monit ors, EDID & T iming Listed below are s ome of the m onitors T ANDBERG have tested and verified aga inst: ADI A715 Dell W 1700 EIZO L367 EIZO F7.
238 6 Appendices Appendices: Appendix 1: Tec hnical Specif ication Appendix 2: Ba ndwidth Info rmation Appendix 3: En vironmental c onsiderations Appendix 4: Guid elines for setting up.
Appendices 239 6.1 Appendix 1 Technical Speci fication SYSTEM COMPON ENTS 1 or 2 monitors, w ireless remote control, W.A.V.E. II camera, micropho ne, integrated c abling, rollabout stand MONITOR LG 32" NTSC/PAL flat screen and Pioneer 43 ” flat screen XGA monitor optional Other monitors suppo rted BANDWIDTH H.
TANDBERG 300 0 MXP 240 LIVE VIDEO RESO LUTIONS NATIVE NTSC: 4SIF (704 x 480 pixels), Digital Cl arity Interlaced SIF (352 x 480 pix els), Natural Video SIF (352 x 24 0 pixels) NATIVE PA L: 4CIF (704 x.
Appendices 241 H.331 Broadcast M ode NATO standard KG1 94 / KIV-7 en cryptor support** URI Dialing IP version 6 MULTISITE FEA TURES H.323/H.320/SIP/Te lephony/VoIP in the same conference Audio and Video Tran scoding Video rate matching from 56 kbps - maximum conference rate CP4 and Voice Sw itched Best Impression ( Automatic CP La youts) H.
TANDBERG 300 0 MXP 242 6.2 Appendix 2 Bandwidth infor mation for T ANDBERG en dpoints Model 8000M XP, 7000M XP 6000MXP, M aestro Bandwidth Point to point ISDN / IP Standard: 768 / 3 072 Option: 1920 /.
Appendices 243 Model 3000M XP / 3000NET MXP 2000MXP, 1500M XP Bandwidth Point to point ISDN / IP Standard: 384 / 1 536 Option: 512 / 192 0 3000NET: 384 / 1 536 Standard: 1920 (I P onl y ) Options: 512.
TANDBERG 300 0 MXP 244 Picture Mode MultiSite VS, CP4, CP5 +1 VS, CP4, CP5+1 Model 770M XP 1000MXP Bandwidth Point to point ISDN / IP Standard: 768 (IP only) Option: 128 / 768 Standard: 768 (IP only) Options: 128 / 768, 384 / 768 MultiSite Not Available Not A vailable Rate Matching N ot Available Not Availab le Dual Stream (DuoVideo / H.
Appendices 245 6.3 Appendix 3 Environmental considerations This section exp lains how to c arry out basic adjus tments and sim ple tests to e nsure that you se nd and receive the b est possib le image and aud io quality when us ing your s ystem.
TANDBERG 300 0 MXP 246 6.4 Appendix 4 Guidelines fo r setting up v ideoconferencing rooms The following ar e a set of g uidelines to consi der when either bu ilding a videoc onferencing r oom, or using an existi ng room for videoconferencing. Lighting: Low Contrast des ired for light intensity.
Appendices 247 If the system has a separat e microphone, it sho uld be place d at the front of the table to ensur e that all speech will be detected. T he best positi on for the m icrophone is at least 2 m eters (6.5 feet) in front of the system on a plain, flat table with at least 0.
TANDBERG 300 0 MXP 248 6.5 Appendix 5 Securit y The s y stem has several features both to protect f rom unaut horized use and s ystem access: Access Code: W hen Access Code is enabled, th e user will be ask ed to enter an acc ess code b efore he/she is able to mak e a call.
Appendices 249 By setting an IP Acc ess Pa ssword on the s ystem, all acc ess to the system using IP (Telnet, FT P and W EB) requires a passwor d. This pass word can be enabled f rom telnet or dataport using the command: ippas sword <ip-pass word>.
TANDBERG 300 0 MXP 250 backwards com patibility) wi th extended Diff ie Hellman ke y distribution via H.320, H.323 an d Leased Line co nnections. The T ANDBERG AES implem entation is valid ated as c o.
Appendices 251 6.6 Appendix 6 Using the file s ystem It is possible to ac cess a file system w ithin the T ANDBERG system b y using ftp: DOS- window: ftp <IP-address of system >, or W eb- browser: ftp:// <IP-address of s ystem> Description of t he different f iles: all.
TANDBERG 300 0 MXP 252 6.7 Appendix 7 Web Interface It is possible to ac cess and m aintain the s y stem rem otely via a local area network (LAN) using a standard W eb-browser. Connect your s y stem to a LAN with a Net work cable. How to configure your system fo r web interfac e: 1.
Appendices 253 6.8 Appendix 8 (Not available on all TANDBERG s ystem s) Connecting the s ystem to PRI/T1 Using CSU adapte r Connecting the s ystem to the I SDN network via the E1/T 1-interface using an Ad tran T 1 ESF CSU ACE or equivale nt CSU, will allow up to 1.
TANDBERG 300 0 MXP 254 6.9 Appendix 9 Connecting the s ystem to the S w itched 56 network Using Teles ync TS-256 S W56/ISDN adapte r Connecting the s ystem to the SW 56 network using a T elesync Adapter is d escribed belo w. There are different T elesync Adapters for diff erent configurations of SW 56 network s.
Appendices 255 6.10 Appendix 10 Connecting the s ystem to ISDN using NT1 network adapters Connecting Connect the f irst ISDN cable f rom ISDN 1 on the s ystem to the S-interface on your firs t NT1 network adapter. Connect th e other ISDN cab les to the appropri ate NT 1 network adapters.
TANDBERG 300 0 MXP 256 6.11 Appendix 11 (Not available with set top system s) W A VE II Camer a Pinouts and Conne ctors 8-PIN RJ (shielded modular jack): This connector is use d for t he power and co ntrol signals to the main cam era.
Appendices 257 6-PIN RJ (m odular jack) : This connector is use d when c ascading cam eras: Contr ol (out) signal and ex ternal cam era detection. Note: It does not prov ide power for c ascaded cam era.
TANDBERG 300 0 MXP 258 6.12 Appendix 12 Remote Control (TRC 3 / TRC4) The T ANDBERG remote control tr ansmits IR- signals using the follo wing param eters: Protocol Siemens SDA22 08 Reference fr equen.
Appendices 259 Remote Control keycode map : Button codes Remote control (TRC 3 / T RC 4) Bu tton codes Remote Con trol (TRC 3) Remote Control (TRC 4) Dec H ex Address Button name Dec Hex Address Butto.
TANDBERG 300 0 MXP 260 6.13 Appendix 13 Cisco CallMana ger registrati on Configuring an H .323 client on t he CallManager 4. 0 The registration of a H.323 c lient in CallManager is supported on the CallMana ger (CCM) 4.0 software and for ward. 1. To conf igure the CallManager with an H.
Appendices 261 6.14 Appendix 14 Diagnostic Tool s for IP To use these tools, will req uire using a PC a nd setting up a telnet sess ion towards the s ystem. Q.931 To show Q.931 tr ace during a ca ll you need to issu e the com mand ‘ s y slog o n ’ .
TANDBERG 300 0 MXP 262 Function Port Type Gatekeeper Disco very (RAS) 1719 UDP Q.931 Call Setu p 1720 TCP H.245* Range 5555-5574 T CP Video Rang e 2326-2405 UDP Audio Rang e 2326-2405 UDP Data/FECC Ra.
Appendices 263 6.15 Appendix 15 System Upgrad e Before starting t he software upgra de of the T ANDBERG MXP s ystem, please m ake sure to have the new soft ware file, (for ins tance s050000F30. pkg) and the Re lease Ke y for this sof tware available. Your T ANDBERG Partner will prov ide this for you.
TANDBERG 300 0 MXP 264 The following pag e will now be displayed: Figure 1 3. Enter the Rele ase ke y in the ‘ Rele ase Ke y ’ field and press the ‘ Install Soft ware ’ button.
Appendices 265 A new page wi ll now be dis played: Figure 2 4. Type in the path to where the new softwar e file is stored, or s elect the fil e by using the ‘ Br owse ’ button. 5. The progress f or the sw upgra de can be track ed by pressing t he ‘ telnet ’ link in the help text b ox BEFORE pressin g the install butt on.
TANDBERG 300 0 MXP 266 5. T y pe in your IP pass word (def ault is “ TANDBERG ” ) as password. 6. T y pe ‘ put <sof tware file n am e> and press Enter.
Appendices 267 The following pag e will now be displayed: Figure 3 5. Enter the release ke y for the system to be upgraded in the ‘ Release Ke y ’ field. If no relea se ke y is given, th e Far End System will use the pre viously stored r elease ke y if possible.
TANDBERG 300 0 MXP 268 In the m enu on the system under ‘ Control Panel/ System Information ’ , the installed software should now be dis played as the ‘ Software Version ’ .
Appendices 269 6.16 Appendix 16 Declaration of C onformit y Contact your T ANDBERG r epresentative f or a Declara tion of Conform ity..
TANDBERG 300 0 MXP 270 Appendix 17 Dimensions Front view , 43'' monitor.
Appendices 271 Front view , 32'' monitor.
TANDBERG 300 0 MXP 272 Top view , with base Top view , 32'' monitor.
Appendices 273 Top view , 43'' monitor.
TANDBERG 300 0 MXP 274 Codec.
Appendices 275 6.17 Appendix 18 How to remove the codec Pull out codec and remov e cables.
TANDBERG 300 0 MXP 276 Unscrew bolts as indicated and change codec.
277 7 Gl ossary # 199 AV1: Externa l input for the T ANDBERG/LOEW E m onitor. 2nd monitor: T he second m onitor of your videoconferencing s ystem. T he second m onitor is normally placed o n the righ t side of the firs t monitor.
TANDBERG 300 0 MXP 278 B Bandwid th: Decides the qualit y of the video call. H igh band width gives high qu alit y. C Call Control Data T riggered: Us es Tx Data, RxData and clock signals onl y. Use Data Triggered when no hands hake signal is av ailable.
Glossary 279 Diagnostics: Allo ws testing of indi vidual system components and d isplays the c urrent system settings. Digital Clarit yTF: Participants enj oy presentations of exceptional ly high qualit y resolution video. Disconnect site: As a Cha irman, you get the option Disc onnect site.
TANDBERG 300 0 MXP 280 G G.711: Audio alg orithm for normal qualit y audio (telephone qu ality, 3.1 k Hz) The s y stem will always have G.71 1 enabled. G.722: Audio alg orithm for high qualit y audio (7 kH z). G.722.1: Audio a lgorithm f or compressed high qu ality audio (7 k Hz) G.
Glossary 281 M Main Camera: Your cam era. Video input 1 Max call length: This feature will a utomaticall y end both inc oming and outgo ing calls when the call time exc eeds the length spec ified. Max channels: Ind icates the m aximum num ber of channels th e system is al lowed to use on the E1/T1 interfac e.
TANDBERG 300 0 MXP 282 Non Standard Facil ity: The net work provider m a y require ser vice selection in your ISDN configuration. Va lid NSF codes are from 1 to 31. 0 will disab le NSF ser vice codes. NR: Noise Reduc tion. Reduces constant back ground noise (e.
Glossary 283 Restart: Restarts the system . Restore defaults: Res tores system settings to th e factor y defaults. Restricted call: A ca ll to a 56 k bps network . By default the s ystem will dial an unrestricted ca ll (a call to a 64 kbps network ) and downspeed to 56 k bps if necess ary.
TANDBERG 300 0 MXP 284 Streaming Sou rce: Select bet ween local video and/or f ar end video to be s treamed. Loca l and far end audio is a lways stream ed. Streaming T TL/Router Hops: Us ed for stream ing data to limit ho w many routers the data shou ld pass before it is rej ected.
Glossary 285 W WAVE II Camera: W ide Angle Vie w Cam era - delivers the widest angle of vie w in the industr y. Welcome menu: T he welcom e menu displa ys the main m enu when you are ou tside a call.
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287 8 Index A Access Code ......................................90, 114 Add Another Ca ll................................ ........ 37 Additional m icrophone ............................. 224 Administrator Pass word ........................... 130 Alert Speaker .
TANDBERG 300 0 MXP 288 R Release Chair .................................... ........ 82 Release Floor .................................... ........ 79 Release Floor f rom Particip ant .................. 83 Request Floor ...............................
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il TANDBERG 3000 MXP è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del TANDBERG 3000 MXP - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso TANDBERG 3000 MXP imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul TANDBERG 3000 MXP ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il TANDBERG 3000 MXP, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del TANDBERG 3000 MXP.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il TANDBERG 3000 MXP. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo TANDBERG 3000 MXP insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
