Manuale d’uso / di manutenzione del prodotto M3900 del fabbricante Acer
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Acer Aspire M3900 Service Guide PRINTED IN T AIW AN.
ii Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates.
iii Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any.
iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitnes s for any particular purpose.
v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional informati on related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
vi Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering.
vii System Tour 1 Features 1 Block Diagram 5 System Compo nents 6 Front Panel 6 Rear Panel 7 Hardware Specifications and Configurations 8 Power Management Function( ACPI supp ort function) 11 System U.
viii FRU (Field Replaceable Unit) List 68 Aspire M3900 Exploded Diagram(AM350-ASSY) 69 Aspire M3900 Exploded Diagram(AM351-ASSY) 70 Aspire M3900 FRU List 71.
Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: NOTE: The features listed i n this section is for your re ference only .
2 Chapter 1 • 1GB / 2GB DDR III 800/1066/1333 Un-buffered Non-ECC DIMM support • 1GB to 8GB Max memory support • Design Criteria: • Should meet Intel G45/G43 Express Chipset platform design gu.
Chapter 1 3 USB ports • Controller: Intel ICH10R • Ports Quantity: 12 • 4 back panel ports • On-board: Four 2*5 headers(8 ports) • 4 ports for front daughter board • Connector Pin: standard Intel FPIO pin defi nition • Data t ransfer ra te support : USB 2.
4 Chapter 1 System BIOS • Ty p e : • Use SPI Flash • Size:2MB • Kernel:AMI Kernel with Acer skin Power supply • 500W/300W/250W in stable mode (Acer Assign System Power Unit) • Design for Intel G43 series chipset comp atible system • V oltage design should be covere d +5V , +3.
Chapter 1 5 Block Diagram.
6 Chapter 1 System Components This section is a virtual tour of th e sy stem’s interior and exterior components. Front Panel No. Component 1 USB 2.0 ports 2 Master optical drive bay door 3 Slave bay.
Chapter 1 7 Rear Panel No. Component 1 Power connector 2 PS2 keyboard port 3V G A p o r t 4 HDMI port 5 USB 2.0 ports 6 Side Surround jack 7 Line-out jack 8 Microphone/speaker-out/line-in jack 9 Expansion slot (graphics card and TV tuner card and Mode card) 10 Center speaker/subwoofer jack 1 1 Surround rear L/R 12 Line-in jack 13 USB 2.
8 Chapter 1 Hardware Specifications and Configurations Processor BIOS IOS Hotkey List Main Board Major Chips Item Sp ecification Processor T ype CPUs which complaint with Intel FSB 800/1066/1333 MHz CPUs Socket T ype Intel Socket T LGA 1 156 pin Minimum operating speed 0 MHz (If S top CPU Clock in Sleep St ate in BIOS Setup is set to Enabled.
Chapter 1 9 Memory Combinations System Memory Audio Interface Slot Memory T o t al Memory Slot 1 1GB,2GB 1G ~2GB Slot 2 1GB,2GB 1G ~2GB Slot 3 1GB,2GB 1G ~2GB Slot 4 1GB,2GB 1G ~2GB Maximum System Mem.
10 Chapter 1 SATA Interface USB Port Environmental Requirements Power Management • Devices wake up from S3 should be le ss th an . • Devices wake up from S5 should be less than 10 seconds.
Chapter 1 11 Power Management Function(ACPI support function) Device Standby Mode • Independent power management ti me r for hard disk dr ive devices(0-15 minutes,time step= 1minute). • Hard Disk drive goes into S tandby mode(for A T A standard interface).
Chapter 2 12 CMOS Setup Utility CMOS setup is a hardware configurat ion program built into the system ROM, called the complementary meta l- oxide semiconductor (CMOS) Setup Utility . Since mo st systems are already properly configured and optimized, there is no need to run this util ity .
13 Chapter 2 Entering CMOS setup 1. T urn on the server and the monitor . If the server i s already turned o n, close all open app lication s, then restart the server . 2. During POST , press Delete . If you fail to press Delete before POST is completed, you will need to restart the server .
Chapter 2 14 Setup Utility Menus The Setup Main menu includes the following main setup categories. In the descrip tive table foll ow i n g ea ch of th e me nu sc re en sh ot s, settings in boldface are the default and suggested settings.
15 Chapter 2 Product Information The Product Information menu disp lays basic information about the syst em. These entries are for your reference only and are not user-configurable. Parameter Description Processor T ype T ype of CPU installed on the syst em.
Chapter 2 16 Standard CMOS Features Parameter Description Option System Date Set the date following the weekday-month-day-year format. System T ime Set the system time following the hour-minute-second format. Halt On Determines whether the system will stop for an error during the POST .
17 Chapter 2 Advanced BIOS Feature Parameter Description Option Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process. Enabled Disabled Quiet Boot When enabled, the BIOS splash screen displays during startup.
Chapter 2 18 Advanced Chipset Features Parameter Description Option Intel EIST When enabled, this feature allows the OS to reduce power consumption. When disabled, the system operates at maximum CPU speed.
19 Chapter 2 Integrated Peripherals Parameter Description Option Onboard SA T A Controller Enables or disables the onboard SA T A controller. Enabled Disabled Onboard SA T A Mode Select an operating mode for the onboard SA T A. RAID Native IDE Onboard USB Controller Enables or di sables the onboard USB controller .
Chapter 2 20 Power Management Setup Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep power off mode Select the Deep power off Mode Enabled Disabled Power On .
21 Chapter 2 PC Health Status Parameter Description Option Smart F AN Enables or disables the smart system fan control function. Enabled Disabled.
Chapter 2 22 Frequency/Voltage Control Parameter Description Option Clock to All DIMM/PCI Enables or disabl es control the clock to all DIMM/PCI Enabled Disabled S pread S pectrum Enables or disables the reduction of the mainboard’s EMI. Note: Remember to disable the Spread S pectrum feature if you are overclocking.
23 Chapter 2 BIOS Security Features Setting a supervisor password 1. Use the up/down arrow keys to select Chan ge Supervisor Pa sswor d menu then press Enter . A password box will appear . 2. T ype a password then press Enter . The password may consist up to six al phanumeric characters (A-Z, a-z, 0-9) 3.
Chapter 2 24 Load Default Settings The Load Default Settings menu allows you to lo ad the defau lt settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources cons umption.
25 Chapter 2 Save & Exit Setup The Save & Exit Setup me nu all ows you to save cha nges made and close the Setup Utility ..
Chapter 2 26 Exit Without Saving The Exit Without Saving menu allows you to disca rd changes made and close the Setup Utility ..
Chapter 3 27 This chapter contains step-by-step procedure s on how to disassemble the desktop computer for ma intenance and troubleshooting. Disassembly Requirements T o disassembl e the computer , yo.
28 Chapter 3 Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. T urn off the system and all the peripherals conne cted to it. 2. Unplug the power cord from the power ou tl ets. 3. Unplug the power cord from the system.
Chapter 3 29 Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the cha ssis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation later .
30 Chapter 3 Removing the Heat Sink Fan Assembly W ARNING: The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. Use a long-nosed screwdriver to lo osen the four screws on the heat sink, in the order as shown below .
Chapter 3 31 3. Lay down the heat sink fan assembly , in an upright po sition, on top of the optica l drive, as shown below, then disconnect the fan cable from the mainboard. 4. Remove the heat sink fan assembly from the chassi s then lay it down in an upright position—with the thermal patch facing upward.
32 Chapter 3 Removing the Processor IMPORT AN T : Before removi ng a processor from the mainboard, make sure to create a backup file of all import ant dat a. W ARNING: The processor becomes very hot when the system is on. Allow it to cool off first before handling .
Chapter 3 33 Removing the VGA Card 1. Remove the three screws that secures the card to the chassis. 2. Releasing PCI Latch. 3. Use a figer to press the clip,and t he same ti me Gently pull the card to remove it from the ma inb oard.
34 Chapter 3 Removing the TV Card 1. Gently pull the TV card to remove it from the mainboard..
Chapter 3 35 Removing the Mode Card 1. Gently pull the Mode card to remove it from the mainbo ard..
36 Chapter 3 Removing the Memory Modules 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1). 2. Gently pull the DIMM upward to pu ll it away from the chassis (2).
Chapter 3 37 Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the hard drive. 2. Disconnect the other end of the data cable from the mainboard . 3. Remove the HDD bracket a. Remove the screw that secures the chassis to the HDD bracket.
38 Chapter 3 b. Lift the bracket up and turn it over . 4. Remove the HDD module a. Remove the eight screws secure the HDD module to the HDD bracke t. b.
Chapter 3 39 Removing the USB Board of Rear Panel 1. Release these cable from Cable clip. 2. Disconnector the USB cable from the motherboard. 3. Remove the screw that secures the USB board bracket to the chassis.
40 Chapter 3 4. Pull the USB board up and lift up from the chassis. 5. Remove the two screws that secure the USB board to the bracket. 6. Pull the USB board out of the bracket.
Chapter 3 41 Removing the Front Bezel 1. Disconnect the LED cable. 2. Release the front bezel retention tabs from the chassis inte ri or ..
42 Chapter 3 3. Pull the bezel away from the chassis..
Chapter 3 43 Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard .
44 Chapter 3 4. Pull the drive out of the drive bay . NOTE: If the bay load to be optical drive,disassembly me thod is the same with master optical drive. If the bay load to be removable HDD,please refer to next page “Removing the Removable HDD”disassembly method.
Chapter 3 45 Removing the Removable HDD 1. Gently push the drive block key rightwa rd,then open the door . 2. Slide the removable HDD tray out of the removable HDD bracket.
46 Chapter 3 3. Remove the HDD module a. Use a hand to open out the removable HDD tray until the hook of HDD bracket away from the HDD screw bore. then use other hand to take out the HDD module. 4. Remove the removable HDD bracket. a. Disconnect the data cable from the mainboard.
Chapter 3 47 c. Remove the two screws that secures t he removable HDD bracket to the chassis. d. Remove the removable HDD out of the chassis..
48 Chapter 3 Removing the Power Supply 1. Disconnect the 24-pin and 4-pin power supply ca bles from the mainboard . 2. Remove the four screw that secure s the power supply to the chassis.
Chapter 3 49 3. Lift the power supply module out of the chassis..
50 Chapter 3 Removing the Card Reader 1. Open the cable retenti on clip . 2. Disconnector the card reader cable from th e mo therboard. 3. Remove the screw that secures th e card re ad e r to th e ch ass is.
Chapter 3 51 4. Pull the card reader out of chassis..
26 Removing the Mainboard 1. Disconnect the power switch, top USB, a nd top audio cables from the mainboard. 2. Remove the eight screws that secu re the ma inb oard to the chassis. Note: Circuit boards >10 cm² has been hi ghlighted with the yellow rectangle as above image shows.
Chapter 3 53 3. Lift the board from the chassis. Note: Circuit boa rds >10 cm² has been h ighlighted with the yellow rectangle as above image shows. Please detach the Circu it boards and follow local regul ations for disposal . 4. Punching in IO Shield then you can remove it.
Chapter 4 54 This chapter provides instructions on how to troubleshoot system hardw are problems. Hardware Diagnostic Procedure IMPORT AN T : The d iagnostic tests described in this chapter ar e only in tended to test Acer pr oducts. Non-Acer products, prototype cards, or modified opti ons can give false errors and inval id system responses.
55 Chapter 4 System Check Procedures Power System Check If the system will power on, skip this sect ion. Refer to System External In spection. If the system will not power on, do the fol lowi ng: • Check if the power cable is properly co nnected to the system and AC source.
Chapter 4 56 Beep Codes Beep codes are used by the BIOS to indicate a seriou s or fatal error to the end user . Beep codes are used when an error occurs before the system video ha s been initialized. Beep c odes will be generated by the system board speaker , commonly referred to as the PC speaker .
57 Chapter 4 Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkp oints throughout bootblock and Power-On Self T est (POST) to indicate th e task the system is currently executing.
Chapter 4 58 DA Restore CPUID value back into register . Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. DC System is waking from ACPI S3 st ate. E1-E8 EC- EE OEM memory detection/configuration error.
59 Chapter 4 Bootblock Recover y Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the upda te or the BIOS checksum is corrupt . The following table describes the type of checkpoints that may occur during th e Bootblock recovery portion of the BIOS.
Chapter 4 60 BIOS Recovery 1. This function only effects when the BIOS BootBlock section is healthy . 2. Allow to execute recovery function media: FDD / USB storage / ODD. 3. The recovery media to support Boot fu nction is unnecessary . 4. Recovery step as follow: 4-1.
Chapter 5 61 M/B Placement Jumper and Connector Information Chapter 5.
62 Chapter 5 No Label Description No Label Description 1 CPU Socket "CONN,Socket,IntelPres cottCPU,LGA- 775P ,10u,G ,SMD" 1 1 1394A1 O nboard 1394a header 2 CPU_F AN CPU fan power header 12 SPDIF_OUT1 ~2 SPDIF out header 3 DIMM1~4 "CONN,DIMM,DDRIII,1.
Chapter 5 63 Jumper Setting The section explains how to set jumper fo r correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system config uration options. Jump ers with more Than one pin are numbered. When setting the jumpers, ensure th at the jump er caps are Placed on the correct pins.
64 Chapter 5 FRONT USB HEADER 1: USBVCC_1 2: USBVCC_1 3: USB0_XN 4: USB1_XN 5: USB0_XP 6: USB1_XP 7:GND 8: GND 9: KEY 10: GND FRONT USB HEADER 1: USBVCC_2 2: USBVCC_2 3: USB2_XN 4: USB4_XN 5: USB2_XP .
Chapter 5 65 Connector pin definition Connector Name Functio n Definition PSKBMS CONN 1: KBDA T A 2: NC 3: GND 4: KBVCCSB 5: KBCLK 6: NC 7: MSDA T A 8: NC 9: GND 10: KBVCCSB 11 : M S C L K 12: NC 13: .
66 Chapter 5 SA T A CONN 1: GND 2: SA T A1_TX_P 3: SA T A1_TX_N 4: GND 5: SA T A1_RX_N 6: SA T A1_RX_P 7: GND SA T A CONN 1: GND 2: SA T A2_TX_P 3: SA T A2_TX_N 4: GND 5: SA T A2_RX_N 6: SA T A2_RX_P .
Chapter 5 67 A TX12V CONN 1: GND 2: GND 3: +12V_4P 4: +12V_4P Connector Name Functio n Definition.
chapter 6 68 This chapter offers the FRU (Field Replaceable Unit) lis t in global config uration of the Aspire M3900 desktop computer . Refer to this chapter w hen ever orderin g the parts to rep air or for RMA (Return Merchandise Authorization).
69 Chapter 6 Aspire M3900 Exploded Diagram(AM350-ASSY) NOTE: This section will be updated when more information becomes availab le. ITEM NAME Q’TY ITEM NAME Q’TY 1 CHASSIS ASM 1 4 HDD BRACKET 1 2T.
Chapter 6 70 Aspire M3900 Exploded Diagram(AM351-ASSY) NOTE: This section will be updated when more information becomes availab le. ITEM NAME Q’TY ITEM NAME Q’TY 1 CHASSIS ASM 1 5 HDD BRACKET 1 2T.
71 Chapter 6 Aspire M3900 FRU List Components Model Name or Key Spec. Acer P/N MB Kit MB Kit HimalayanII Intel G43 ICH10R GMA X4500 384M Intel Boazman 82567V PCI-E Giga LAN A TX W/ 1394 V1.0 LF w/i EuP Lot6, w/o DolbyIII MB.SEE07.002 Chassis Hon Hai Chassis MicroA TX HM090G with front USB 4 port for Aspire AM350 bezel HS.
Chapter 6 72 PFC 250W (30L) EuP PY .25008.036 PFC 250W (30L) EuP PY .2500F .004 Non-PFC 300W (30L) EuP PY .3000B.015 Non-PFC 300W (30L) EuP PY .30008.032 FR 300W (30L) EuP 82+ PY .30009.019 FR 300W (30L) EuP 82+ PY .30008.033 CPU "Core 2 Quad Q9550 (2.
73 Chapter 6 75.073C1.G02 LF 128*8 0.065um KN.1GB01.031 75.A73C1.G02 LF 128*8 0.065um KN.2GB01.025 HDD 500 KH.50007.012 640 KH.64007.002 1T KH.01K07.003 500 KH.50001.012 1T KH.01K01.007 1.5TB KH.15K01.002 500 KH.50008.014 640 KH.64008.003 1T (5400 RPM) KH.
Chapter 6 74 GEFORCE 310 512MB DDR2 SAMSUNG (64BITS) VGA DVI HDMI A TX BRACKET ROHS VG .PCPT3.101 GEFORCE 310 512MB DDR2 HYNIX (64BITS) VGA DVI HDMI A TX BRACKET ROHS VG .PCPT3.102 HD5570 1GB DDR 3 (128BITS) SAMSUNG DVI HDMI VGA W/A TX BKT ROHS VG .APC55.
75 Chapter 6 Keyboard CHICONY KU-0760 USB St a ndard 104KS Black US w/o eKey KB.USB03.192 Keyboard CHICONY KU-0760 USB St a ndard 104KS Black US w/o eKey KB.USB03.31 1 Keyboard LITE-ON SK-9625 USB St andard 104KS Black US w/o eKey KB.USB0B.158 Keyboard LITE-ON SK-9625 USB St andard 104KS Black US w/o eKey KB.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Acer M3900 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Acer M3900 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Acer M3900 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Acer M3900 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Acer M3900, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Acer M3900.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Acer M3900. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Acer M3900 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
