Manuale d’uso / di manutenzione del prodotto 10 del fabbricante Symantec
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User Guide.
Norton AntiVirus™ for Macintosh® User Guide The software describe d in this book is furnished under a license agreement and may be used only in accordance w ith the terms of the agreement. Documentation version 10.0 PN: 10405098 Copyright Notice Copyright © 2005 Symantec Corporation.
Symantec License and Warranty Norton AntiVirus™ for Macintosh® IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
separately acquired the ri ght to obtain Content Updates. Symantec res erves the right to designate specified Conte nt Updates as requiring purchase of a separate subscri ption at any time and without.
documentation are license d to United States Government end users with only those right s as granted to all othe r end users, according to the terms and conditions contained in th is license agreement. Manufacturer is Symant ec Corporation, 20330 Stevens Creek Blvd.
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Contents Chapter 1 Installation System requirements ................. .................... ................... . 9 Before installation ............................... ....................... ....... 10 Installing Norton AntiViru s .......... .........
Contents 8 How do I rescan files that have already been scanned? ................. ....................... ................... ..........34 Why can’t I update vi rus definitions using LiveUpdate? .................. .................... .............
Installation 1 Before installing Norton AntiVirus, take a moment to review the system requirements. System requirements To use Norton AntiVirus, your computer must have one of the following supported Ma c OS X operating system versions installed. It must also meet the minimum hardware and memory requirements.
Installation Before installation 10 Before installation Before installing Norton AntiVirus, you should read the Read Me file for the lates t installation information.
Installation Installing Norton AntiVirus 11 Installing Norton AntiVirus You can install Norton AntiVirus from the Norton AntiVirus for Macintosh CD, or from a file that you download.
Installation After installation 12 10 Click Continue Installation to confirm th at you want to install Norton AntiVirus. 11 Choose whether or not you want to run LiveUpdate. LiveUpdate requires an In ternet connection. If you have an Internet connection, you should run LiveUpdate to ensure your software is up-to-date.
Installation After installation 13 Connecting to the Internet through America Online If you use America Online (AOL ) as your Internet service provider (I SP), you must connect to AOL before you go to the Symantec software regist ration page or view Late Breaking News.
Installation For more information 14 8 On the register your software page, fill in the required personal information, and then click submit registration . A screen is displayed confirming that your registration inform atio n has been processed. Reading late-breaking news Norton AntiVirus creates a Late Breaking News link.
Installation For more information 15 1 Links to related topics app ear at the end of a topic. 1 Some topics includ e links that open the window in which you can begin the task described. Opening the User Guide PDF The User Guide is available in PDF format on the CD.
Installation For more information 16.
Feature summary 2 Norton AntiVirus provides a va riety of threat protection and quick access features th at help you ma intain the security of your computer. Virus and threat pr otection features Norton AntiVirus monitors yo ur computer for known and unknown viruses.
Feature summary Virus and threat pr otection feature s 18 Norton AntiVirus for Macint osh version 10.0 includes these antivirus featu res: Auto-Protect Provides virus and thr eat protection as soon as you start your computer and con stant protection while you work.
Feature summary Quick access featu res 19 Quick access features Using these features, you can quickly access Nort on AntiVirus tools and stay info rmed about the latest virus threats. Windows virus repair Repairs Windows and DOS vi ruses so hidd en PC viruses cannot be planted in your computer and spread to Windows computers.
Feature summary Quick access featur es 20.
Getting started 3 These topics include general information about how to start and quit Norton AntiVirus, and how to access more information. Starting and quitting Norton AntiVirus You don’t have to open the Norton AntiVirus program to be protected from viruses if you have Auto-Protect running.
Getting started Enabling and disa bling Auto-Protect 22 Quitting Norto n AntiVirus c loses the Norton AntiVirus window, but leaves Auto-Protect and scheduled LiveUpdate events running. To quit Norton An tiVirus Do one of the following: 1 On the Norton AntiVirus menu, click Quit Norton AntiVirus .
Getting started Using the Global Threat Assessment widget 23 Using the Global Threat Assessment widget Users running Mac OS X version 10.4 (Tiger) or later versions of Mac OS X can use Dashboard. Dashboard is an application that provides quick access to a collection of simple tools called widget s.
Getting started Using the Globa l Threat As sessment widget 24.
Responding to emergencies 4 Norton AntiVirus noti fies you that it has detected a v irus or other security risk wh en one of the following has occurred: 1 Auto-Protect has found a vi rus while monitoring your computer. 1 A virus scan that you scheduled or started manually has found a virus.
Responding to emergencies What to do if a virus is found by Auto-Protect 26 What to do if a viru s is found by Auto- Protect When a virus is found while Auto-Protect is running, an alert displays what happened, and what your options are. Read the alert message carefu lly to determine whether you need to do anything.
Responding to emergencies If a virus is found during a manual scan 27 If a virus is found during a manual scan If you are scanning with Nort on AntiViru s and a virus is found, the scan window shows you the name of the infected file. Usually, infe cted files are repaired or quarantined automatically and you don’t have to do anything else.
Responding to emergencies About Norton AntiVirus Quarantine 28 3 Click Scan /Repair . The Virus Scan window disp lays the name and status of any infected files found by the scan. Selecting the name of a file in the Viru s Scan window enables you to repair, delete, or learn more about a file.
Responding to emergencies Looking up virus names and definitions 29 w An administrator password is required to perf orm actions on files in Quarantine. To repair, delete or rest ore a file in Q uarantine 1 Open Norton AntiVirus. 2 On the Tools menu, click Quarantine .
Responding to emergencies Looking up virus names and definitions 30 The Virus Definitions Info wi ndow can provide you with detailed information about a vi rus if you have an active Internet connection. Detailed in formation is obtain ed from the Symantec Security Response Web site and displayed in separate window.
Frequently asked questions 5 This section addresses some frequently encountered problems and troubleshoot ing steps. If you cannot resolve your problem using this information, consult the Read Me file on the N orton AntiVirus for Macintosh CD or in the Symantec Solutions folder.
Frequently ask ed questions What if I have problems installing? 32 4 Follow the instructions on the Web site to get the information you need. If you cannot find what you are looking for using the free online support pages, you ca n call Symantec to use fee- based technical support services, or you can search the Web site.
Frequently asked questions Why does Norton AntiVirus report that a file is invalid or can’t be found? 33 To enable Norton Au to-Protect 1 Open System Preferences. 2 In System Preferences, click Norton Aut o-Protect . 3 Check Enable Norton Auto-Protect .
Frequently ask ed questions How do I rescan fi les that have already been scanned? 34 How do I rescan file s that have already been scanned? The Norton AntiVirus QuickScan file records whether you have already scanned a file using the currently installed virus definitions and li br aries.
Frequently asked questions Why can’t I update virus definitions using LiveUpdate? 35 Why can’t I update virus definitions using LiveUpdate? In some rare cases such as immediately after the emergence of a new virus, the LiveUpdate servers may be very busy and it may be difficult to get a connection.
Frequently ask ed questions Why can’t I update virus definitions using LiveUpdate? 36.
Service and support solutions The Service & Support Web site at http://service.s ymantec.com supports Symant ec products. Customer Serv ic e helps with nontechnical issues such as orders, up grades, replace ments, and rebates. Technical Support helps with technical issues such as installing, configuring, or troubleshooting Symantec prod ucts.
Service and support solutions Technical support 38 Technical support Symantec offers two technical support options for help with installing, configuring, or troubleshooting Symantec products: 1 Online Servic e and Support Connect to the Symantec Se rvice & Supp ort Web site at http://service.
Service and support solutions Subscription policy 39 Subscription policy If your Symantec product incl udes virus, firewall, or Web content protection, you may be entitled to receive updates via LiveUpdate. Subscr iption length varies by Symantec prod uct.
Service and support solutions Worldwide service a nd support 40 Service and support offices North America Symantec Corporation 555 International Way Springfield, OR 97477 U.S.A. http://www. symantec.com/ Australia and New Zealand Symantec Australia Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.
Index A administrator password 11 alerts, virus 25-26 America Online connecting to Symantec Web site 13 archive, scanning for viruses 19 Auto-Protect description 18, 22 disabling 22 enabling 22 finds .
Index 42 K knowledge base articles 31 L Late-Breaking News 14 LiveUpdate description 18 trouble updating 35 login password 11 M messages, Auto-Protect 26 Mount Scan 18 N Norton AntiVirus accessing hel.
Index 43 U User Guide PDF 15 V viruses alerts 25-27 definition date 23 Global Threat Assessment widget 23 information 29-30 QuickScan 34 repairing infected files 27 Symantec Security Response W eb sit.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Symantec 10 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Symantec 10 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Symantec 10 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Symantec 10 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Symantec 10, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Symantec 10.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Symantec 10. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Symantec 10 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
