Manuale d’uso / di manutenzione del prodotto 220R del fabbricante Sun Microsystems
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Sun Enter prise 220R Ser v er Ser vice Man ual 901 San Antonio Road Palo Alto , , CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part Number 806-1081-11 January 2000, Revision A.
Copyright Copyright 1999 Sun Microsystems, Inc. 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A. All rights r eserved. This pr oduct or document is pr otected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation.
Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements 25 Preface 45 1. V ideo Demonstration of Servicing the System 51 1.1 V ideo of System Disassembly 51 1.1.1 Disassembling the System, Part 1 51 1.
2.3.1 Before Y ou Begin 58 2.3.2 What to Do 59 2.3.3 What Next 59 2.4 How to Position the System for Service 60 2.4.1 Before Y ou Begin 60 2.4.2 What to Do 60 2.4.3 What Next 62 2.5 How to Slide the System Into the Rack 63 2.5.1 Before Y ou Begin 63 2.
2.11.1 Before Y ou Begin 74 2.11.2 What to Do 74 2.11.3 What Next 75 2.12 How to Configure a Local Graphics Console 75 2.12.1 Before Y ou Begin 75 2.12.2 What to Do 75 2.12.3 What Next 77 2.13 T ools Required for Installation and Service 77 2.14 How to Remove the System From the Rack 78 2.
3.3.2 What to Do 94 3.3.3 What Next 96 3.4 How to Install a PCI Card 97 3.4.1 Before Y ou Begin 97 3.4.2 What to Do 97 3.4.3 What Next 99 3.5 How to Remove a CPU Module 100 3.5.1 Before Y ou Begin 100 3.5.2 What to Do 100 3.5.3 What Next 102 3.6 How to Install a CPU Module 102 3.
3.10.2 What to Do 111 3.10.3 What Next 112 3.11 How to Remove the CPU Card Cage Assembly 112 3.11.1 Before Y ou Begin 112 3.11.2 What to Do 112 3.11.3 What Next 113 3.12 How to Replace the CPU Car d Cage Assembly 114 3.12.1 Before Y ou Begin 114 3.12.
4.1.1 Before Y ou Begin 127 4.1.2 What to Do 128 4.1.3 What Next 129 4.2 How to Install a Disk Drive 130 4.2.1 Before Y ou Begin 130 4.2.2 What to Do 130 4.2.3 What Next 132 4.3 How to Remove the Removable Media Assembly (RMA) 132 4.3.1 Before Y ou Begin 132 4.
5.2 How to Replace the UltraSCSI Backplane 144 5.2.1 Before Y ou Begin 144 5.2.2 What to Do 144 5.2.3 What Next 146 5.3 How to Remove the Power Distribution Boar d 147 5.3.1 Before Y ou Begin 147 5.3.2 What to Do 147 5.3.3 What Next 151 5.4 How to Replace the Power Distribution Board 151 5.
6.3.2 What to Do 164 6.3.3 What Next 165 6.4 How to Replace the Fan T ray Assembly 165 6.4.1 Before Y ou Begin 165 6.4.2 What to Do 166 6.4.3 What Next 167 6.5 How to Remove the DC-to-DC Converter 167 6.5.1 Before Y ou Begin 167 6.5.2 What to Do 167 6.
6.10.2 What Next 183 7. Diagnostics and T roubleshooting 185 7.1 About Diagnostic T ools 186 7.2 About Power-On Self-T est (POST) Diagnostics 187 7.3 How to Use POST Diagnostics 188 7.3.1 Before Y ou Begin 188 7.3.2 What to Do 189 7.3.3 Results 189 7.
7.7 How to Set the Diagnostic Level for POST and OBDiag 205 7.7.1 Before Y ou Begin 205 7.7.2 What to Do 206 7.8 About SunVTS Software 206 7.8.1 For More Information 207 7.9 How to Check Whether SunVTS Software Is Installed 208 7.9.1 Before Y ou Begin 208 7.
A.2 Reference for the Serial Port A and B Connectors 232 A.2.1 Serial Port A and B Connector Diagram 233 A.2.2 Serial Port Signals 233 A.3 Reference for the T wisted-Pair Ethernet (TPE) Connector 235 A.3.1 TPE Connector Diagram 236 A.3.2 TPE Connector Signals 236 A.
C.1.7 Other RMA Storage Device X-Options 261 C.1.8 Keyboar d and Mouse Port, and Parallel Port 261 C.1.9 Serial Port 263 C.1.10 Ethernet 265 C.1.11 SCSI 268 C.1.12 ASICs 271 C.1.13 SuperIO 274 C.1.14 Power Supply 274 C.1.15 Contr ol Signals 275 C.1.16 Standar d System Facilities 277 C.
E.5.3 Configuring W eb Browsers Not to Use Pr oxies for the AnswerBook2 Server 299 E.5.4 Quitting the V ideo Player 301 E.5.5 Adjusting the Brightness of ShowMe TV Files 302 E.
16 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
Declaration of Conformity Compliance ID: E220R Sun Razor Server This product has been tested and complies with the following rules and r equirements. EMC USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
EN55022/CISPR22 (1985) Class A Curtis-Straus LLC. Report No: E990551-1 EN50082-1 IEC801-2 (1991) 8 kV (Direct), 15kV (Air) IEC801-3 (1984) 10 V/m, 80% AM at 1KHz IEC801-4 (1988) 4.
Burt Hemp June 30th, 1999 Manager , Power and Compliance Engineering John Shades June 30th, 1999 Quality Assurance Manager Sun Microsystems, Inc. One Network Drive UBUR03-213 Burlington, MA 01803-0903.
20 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
Regulatory Compliance Statements Y our Sun product is marked to indicate its compliance class: Federal Communications Commission (FCC) — USA Department of Communications (DOC) — Canada V oluntary .
Shielded Cables: Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables. Modifications: Any modifications made to this device that ar e not approved by Sun Microsystems, Inc.
BSMI Class A Notice The following statement is applicable to products shipped to T aiwan and marked as Class A on the product compliance label. Regulatory Compliance Statements 23.
24 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
Safety Agency Compliance Statements Read this section befor e beginning any procedur e. The following text provides safety precautions to follow when installing a Sun Microsystems Razor system.
Caution – There is risk of personal injury and equipment damage. Follow the instructions. Caution – Hot surface. A void contact. Surfaces are hot and may cause personal injury if touched. Caution – Hazardous voltages are present. T o r educe the risk of electric shock and danger to personal health, follow the instructions.
Placement of a Sun Product Caution – Do not block or cover the openings of your Sun product. Never place a Sun product near a radiator or heat register . Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product.
Caution – The power switch of this product functions as a standby type device only . The power cord serves as the primary disconnect device for the system. Be sur e to plug the power cord into a gr ounded power outlet that is nearby the system and is readily accessible.
Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser r equirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Caution – Use of controls, adjustments, or the performance of procedur es other than those specified her ein may result in hazardous radiation exposure.
vorliegenden gefährlichen Spannungen einen Kurzschluß verursachen, der einen Brand, Stromschlag oder Geräteschaden herbeiführen kann. Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung: Achtung – Gefahr von V erletzung und Geräteschaden.
Aufstellung von Sun-Geräten Achtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zu gewährleisten und es vor Überhitzung zu schützen, dürfen die Öffnungen im Gerät nicht blockiert oder verdeckt werden. Sun-Produkte sollten niemals in der Nähe von Heizkörpern oder Heizluftklappen aufgestellt werden.
Achtung – Der Ein/Aus-Schalter dieses Geräts schaltet nur auf W artezustand (Stand-By-Modus). Um die Str omzufuhr zum Gerät vollständig zu unterbr echen, müssen Sie das Netzkabel von der Steckdose abziehen. Schließen Sie den Stecker des Netzkabels an eine in der Nähe befindliche, frei zugängliche, geerdete Netzsteckdose an.
Achtung – Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemschäden. Einhaltung der Richtlinien für Laser Sun-Produkte, die mit Laser-T echnologie arbeiten, entsprechen den Anforderungen der Laser Klasse 1.
Suivre tous les avertissements et toutes les instructions inscrites sur le matériel. Vérifier que la tension et la fréquence de la sour ce d’alimentation électrique correspondent à la tension et à la fréquence indiquées sur l’étiquette de classification de l’appareil.
Modification du matériel Ne pas apporter de modification mécanique ou électrique au matériel. Sun Microsystems n’est pas responsable de la conformité réglementaire d’un produit Sun qui a été modifié.
Attention: – tous les cordons d’alimentation n’ont pas for cément la même puissance nominale en matière de courant. Les rallonges d’usage domestique n’offr ent pas de pr otection contre les sur charges et ne sont pas prévues pour les systèmes d’or dinateurs.
Bloc-batterie Attention: – Les unités Product Name contiennent une batterie étanche au plomb (pr oduits énergétiques portatifs n ˚ TLC02V50). Il existe un risque d’explosion si ce bloc-batterie est manipulé de façon erronée ou mal mis en place.
CD-ROM Attention: – L’utilisation de contrôles, de réglages ou de performances de procédur es autre que celle spécifiée dans le présent document peut provoquer une exposition à des radiations dangereuses.
Precaución – V oltaje peligr oso presente. Para reducir el riesgo de descarga y daños para la salud siga las instrucciones. Encendido – Aplica la alimentación de CA al sistema.
Cumplimiento de la normativa SEL V El estado de la seguridad de las conexiones de entrada/salida cumple los requisitos de la normativa SEL V . Conexión del cable de alimentación eléctrica Precaución – Los productos Sun están diseñados para trabajar en una red eléctrica monofásica con toma de tierra.
Batería de litio Precaución – En las placas de CPU Sun hay una batería de litio insertada en el r eloj de tiempo r eal, tipo SGS Núm. MK48T59Y , MK48TXXB-XX, MK48T18-XXXPCZ, M48T59W-XXXPCZ, o MK48T08. Las baterías no son elementos r eemplazables por el propio cliente.
Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Precaución – El manejo de los controles, los ajustes o la ejecución de procedimientos distintos a los aquí especificados pueden exponer al usuario a radiaciones peligrosas.
Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Danmark ADVARSEL! – Litiumbatteri — Eksplosionsfare ved fejlagtig håndtering.
44 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
Preface The Sun Enterprise 220R Server Service Manual provides detailed pr ocedures that describe the r emoval, installation, and r eplacement of serviceable parts and options in the Sun Enterprise TM 220R server . This service manual also includes information about diagnostics and maintenance of the system.
Chapter 1 describes tasks that you need to perform before or after each service procedur e. Chapter 2 explains tasks related to main logic board components. Chapter 3 provides information about tasks r elated to system storage devices. Chapter 4 describes tasks related to system backplanes and cables.
T ypeface or Symbol Meaning Examples AaBbCc123 Book titles, new wor ds or terms, words to be emphasized Read Chapter 6 in the User’s Guide . These are called class options.
Server rackmounting and setup Setting up and running the system; features and options, setup and installation, troubleshooting, and network adminstration for the system Late breaking product news and .
Sun W elcomes Y our Comments W e are interested in improving our documentation and welcome your comments and suggestions. Y ou can email your comments to us at: docfeedback@sun.com Please include the part number (8xx-xxxx-xx) of your document in the subject line of your email.
50 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
CHAPTER 1 V ideo Demonstration of Servicing the System This chapter includes four video demonstrations of dissassembling the system and reassembling the system. The demonstrations ar e intended to provide overall familiarity with system parts and options and how they are removed and installed.
1.1.2 Disassembling the System, Part 2 Click on the icon above for the video demonstration. This video file is very large; loading it may take over a minute. Click here for Appendix E. 1.2 V ideo of System Reassembly 1.2.1 Reassembling the System, Part 1 Click on the icon above for the video demonstration.
CHAPTER 2 Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedur es. Except for removing and installing disk drives, this system should be serviced by a qualified hardwar e service pr ovider .
Section 2.10 “About Communicating W ith the Server” on page 73 Section 2.13 “T ools Required for Installation and Service” on page 77 2.1 How to Power Off the System Caution - Before turning off system power , halt the operating system as described below .
2.2 How to Power On the System 2.2.1 Before Y ou Begin If a terminal or local console is not alr eady connected to the system, you need to install one before continuing the startup procedur e. For information, see: Section 2.10 “About Communicating W ith the Server” on page 73 Section 2.
2.2.2 What to Do Caution - Never move the system when system power is on. Movement can cause catastrophic disk drive failure. Always power off the system before moving it. Caution - Before you power on the system, make sur e that the cover is properly installed.
Note - The system may take anywher e from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal. This time depends on the level of power-on self-test (POST) diagnostics being performed.
Note - The Locked position prevents accidentally powering-off the system. See Section 2.9.1 “Keyswitch Settings” on page 72 for information about each keyswitch setting.
2.3.2 What to Do 1. T urn on power to any peripherals and external storage devices. Read the documentation supplied with the device for specific instructions. 2. T urn on power to the monitor or terminal. 3. T urn the front panel keyswitch to the Power-On/Off position.
Section 2.9.2 “System LED Indicators” on page 72 2.4 How to Position the System for Service This procedur e describes placing the system in position for service by sliding it out of the rack enclosure without removing it from the rack.
Use a Phillips #2 screwdriver to loosen the captive screws, which are in recessed access holes in the decorative panels affixed to the system’s fr ont panel. 5. Slide the system chassis evenly out of the rack enclosure until the inner glides stop in the slide.
2.4.3 What Next For information about sliding the system into the rack enclosure, see: Section 2.5 “How to Slide the System Into the Rack” on page 63 62 Sun Enter prise 220R Ser ver Ser vice Manua.
2.5 How to Slide the System Into the Rack 2.5.1 Before Y ou Begin If you have been working inside the system, see: Section 2.7 “How to Replace the System Cover” on page 67 2.5.2 What to Do 1. Release the two flat spring catches that lock the system into its current position.
2. Slide the system chassis evenly into the rack enclosure until the system comes to a complete stop. 3. Secure the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the four captive screws that secur e the system in the rack enclosure.
4. Reconnect all external cables that were attached to the back panel of the system. Examine each disconnected cable for information indicating the cable’s origin and its terminating connection. 5. Replace, close, and lock the rack enclosure door(s), as appropriate.
2.6.1 Before Y ou Begin Complete this task: Section 2.4 “How to Position the System for Service” on page 60 2.6.2 What to Do 1. Unlock the system cover . Use the fr ont door key; turn the key counterclockwise to release the system cover . 2. Loosen the three captive screws securing the cover to the enclosure.
2.6.3 What Next Y ou ar e now r eady to install, r emove, or replace components inside the system chassis. T o reassemble the system, see: Section 2.7 “How to Replace the System Cover” on page 67 2.7 How to Replace the System Cover 2.7.1 Before Y ou Begin Caution - Do not operate the system while the system cover is removed.
2. T ighten the captive screws securing the panel to the enclosure. 3. Lock the system cover . T urn the key clockwise to engage the system cover lock.
Section 2.2 “How to Power On the System” on page 55 Section 2.3 “How to Initiate a Reconfiguration Boot” on page 58 2.8 How to A void Electrostatic Dischar ge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system.
When performing any service procedur e, place static-sensitive parts, such as boards, car ds, and disk drives, on an antistatic surface. The following items can be used as an antistatic surface: The b.
2.8.3 What Next T o reassemble the system, see: Section 2.7 “How to Replace the System Cover” on page 67 2.9 About the Status and Control Panel The status and contr ol panel includes two LED indicators and a three-position security keyswitch.
2.9.1 Keyswitch Settings The front panel keyswitch controls the power-on modes of the system. The following table describes the function of each switch setting. Keyswitch Position Icon Description Power-On/Off This setting enables the system’s Power button to turn the system power on or power of f.
Name Icon Description Power-on/ activity This green LED lights continuously when the system power is on. General fault This yellow LED lights steadily when any fault is detected (including a fault reported by a power supply LED fault).
2.11 How to Attach an Alphanumeric T erminal 2.11.1 Befor e Y ou Begin If your server is configur ed without a local graphics console, you need to attach an alphanumeric (ASCII) terminal (or establish a tip connection) to the server in order to install the system softwar e and to run diagnostic tests.
2. Connect the terminal’s power cable to an AC outlet. 3. Set the terminal to receive: At 9600 baud An 8-bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information. 2.11.3 What Next Y ou can now issue system commands from the terminal keyboard and view system messages.
Note - Installation must be performed by a qualified Sun service provider . For further information, see Section 3.4 “How to Install a PCI Car d” on page 97. 2. Attach the monitor video cable to the graphic card’s video port. T ighten the thumbscrews to secur e the connection.
5. Connect the mouse cable to the appropriate receptacle on the keyboard. 2.12.3 What Next Y ou can now issue system commands from the keyboard and view system messages.
Screwdriver , long flat-blade #2 Needle-nose pliers W rench, 5/16ths inch W rench, 1/2 inch Electrostatic dischar ge mat, Sun part number 250-1088, or equivalent Grounding wrist or foot strap The latter two items help protect the server against damage due to electr ostatic discharge.
2.14.1 Befor e Y ou Begin Complete these tasks: Identify a helper to assist you in removing the system Section 2.4 “How to Position the System for Service” on page 60 Discuss the task and verify that your helper can safely lift and carry 34 lbs (17 kg), which is approximately half the weight of a fully-equipped system.
3. Prepare to remove the system. Each person should place one hand on the flat spring catch and their other hand beneath the chassis, palm up, r eady to support the weight of the chassis. 4. Simultaneously press in on both flat spring catches and slide the system out of the glides.
7. Reattach, close, and lock the rack doors as appropriate. 2.14.3 What Next For information about placing the system into the rack glides, see: Section 2.
Caution - When completing a two-person pr ocedure, always communicate your intentions clearly before, during, and after each step to minimize confusion.
3. Position one person on each side of the system, facing the inner glides on the system chassis. When you are both in position, verify that your helper understands what to do with the system after you lift it.
V erify that the empty rack slides ar e completely inside their pr otective outer glides. Slide the crimped end of each system glide into the corr esponding inner slide within the rack glide. 7. Slide the system smoothly into the rack until the flat spring catches stop the system.
9. T ighten the four captive screws securing the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the captive screws, which are in recessed access holes in the filler panels affixed to the system’s fr ont panel.
10. Reconnect every external cable previously attached to the back panel of the system. As you reconnect each cable, check it for information indicating the cable’s origin and its terminating connection. 11. Reattach, close, and lock the rack door(s) as appropriate.
CHAPTER 3 Servicing the Main Logic Board and Components This chapter describes how to r emove and replace the system main logic board and main logic board components. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D.
3.1 How to Remove a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). Each DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly . Supported DIMM configuration options ar e 32, 64, and 128 megabytes.
4. Place the module on an antistatic mat. 5. Repeat Steps 2, 3, and 4 for each memory module being removed. 3.1.3 What Next T o install a memory module, complete this task: Section 3.
3.2 How to Install a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). Each DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly . Supported DIMM configuration options ar e 32, 64, and 128 megabytes.
3.2.2 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 Section 2.
Caution - DIMMs are made of electronic components that ar e extremely sensitive to static electricity . Static electricity from your clothes or work environment can destroy the DIMM. Always wear a gr ounding strap when you handle the modules. Caution - Do not r emove a DIMM fr om its antistatic packaging until you ar e ready to install it.
4. Align the module with its socket until it contacts the socket evenly along the socket’s length. 5. Press firmly down on both corners of the module until the bottom edge is firmly seated in the socket. Y ou will hear a clicking sound when the module is fully seated.
Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 195 3.3 How to Remove a PCI Card 3.3.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 Section 2.
4. Pull the PCI card from its slot. Hold the car d by the faceplate and its opposite edge, and pull upwar d while rocking the car d fr om end to end until it is fr eed fr om its slot. 5. Place the PCI card on an antistatic mat. 6. If you are not replacing the PCI card, cover the vacated space with a PCI filler panel.
3.3.3 What Next T o install a PCI car d, complete this step: Section 3.4 “How to Install a PCI Card” on page 97 96 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
3.4 How to Install a PCI Card 3.4.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 Section 2.6 “How to Remove the System Cover” on page 65 Section 2.
2. Insert the PCI card into the appropriate slot on the main logic board. a. Insert the faceplate end of the card into the appropriate opening in the back panel. If you are installing a PCI long card, guide the opposite end of the PCI car d into the car d slot on the fan tray assembly .
3. Secure the PCI card faceplate to the back panel with the Phillips screw . 4. If necessary , connect any internal cables to the PCI card’s internal connectors. 5. If necessary , connect any external cables to the PCI card. 3.4.3 What Next Complete this task to r eassemble the system: Section 2.
When you are r eady to restart the system, be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new parts you have just installed.
3. Grasp the upper corners of the CPU module and slide the module out of the CPU card cage. 4. Place the CPU module on an antistatic mat. Servicing the Main Logic Board and Components 101.
3.5.3 What Next T o install a CPU module, complete this task: Section 3.6 “How to Install a CPU Module” on page 102 3.6 How to Install a CPU Module 3.6.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.
For further information about CPU modules, see your Sun Enterprise 220R Server Owner’s Guide . 3.6.2 What to Do 1. Locate the appropriate slot for the CPU module that you are installing in the CPU card cage on the main logic board. 2. Align the edges of the CPU module board with the corresponding grooves in the CPU card cage.
3. V erify that the two ejection levers are open. 4. Slide the CPU module evenly into the grooves in the CPU card cage. Push down until the CPU module meets the connector at the bottom of the CPU card cage.
5. Engage the notch in each lever with its side of the CPU card cage. Servicing the Main Logic Board and Components 105.
6. Simultaneously push both levers toward the center of the CPU module until the CPU module seats in its connector. 3.6.3 What Next Complete this task to r eassemble the system: Section 2.
3. Place the NVRAM/TOD module and carrier on an antistatic mat. 3.7.3 What Next T o r eplace the NVRAM/TOD module, complete this task: Section 3.8 “How to Replace the NVRAM/TOD Module” on page 108.
3.8 How to Replace the NVRAM/TOD Module 3.8.1 Before Y ou Begin Complete this task: Section 2.8 “How to A void Electrostatic Discharge” on page 69 Note - If you are installing a new NVRAM/T OD module, the NVRAM/TOD must be programmed by a Sun authorized service repr esentative before your system can resume normal operation.
2. Push down firmly on the NVRAM/TOD module until it seats in its socket. 3.8.3 What Next Complete the following task to r eassemble the system: Section 2.
3.9 How to Remove the Air Guide 3.9.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 Section 2.6 “How to Remove the System Cover” on page 65 Section 2.
3.9.3 What Next T o r eplace the air guide, complete this task: Section 3.10 “How to Replace the Air Guide” on page 111 3.10 How to Replace the Air Guide 3.10.1 Befor e Y ou Begin Complete this task: Section 2.8 “How to A void Electrostatic Discharge” on page 69 3.
2. Replace the Phillips screw attaching the air guide to the side of the card cage. 3.10.3 What Next Complete the following task to r eassemble the system: Section 2.7 “How to Replace the System Cover” on page 67 3.11 How to Remove the CPU Card Cage Assembly 3.
3.11.3 What Next T o r eplace the CPU car d cage assembly , complete this task: Section 3.12 “How to Replace the CPU Car d Cage Assembly” on page 114 Servicing the Main Logic Board and Components .
3.12 How to Replace the CPU Card Cage Assembly 3.12.1 Befor e Y ou Begin Complete this task: Section 2.8 “How to A void Electrostatic Discharge” on page 69 3.12.2 What to Do 1. Position the CPU card cage assembly on the main logic board. 2. Align the CPU card cage assembly screw holes with the corresponding holes on the main logic board.
3. T ighten the two captive screws that secure the CPU card cage assembly to the main logic board. Use a Phillips #2 screwdriver to tighten the screws. 3.12.3 What Next Complete these tasks to reassemble the system: Section 3.6 “How to Install a CPU Module” on page 102 Section 3.
3.13 How to Remove the Main Logic Boar d 3.13.1 Befor e Y ou Begin Caution - Use an antistatic mat when working with the main logic board. An antistatic mat pr ovides the cushioning r equired to protect under the board, to prevent the main logic board fr om flexing, and to pr ovide antistatic pr otection.
3.13.2 What to Do 1. Disconnect the following internal cables from the main logic board. Press the tab on the cable connector to detach each cable. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155 a.
4. Lift the main logic board out of the system. 5. Place the main logic board on an antistatic mat. 6. If you are replacing this main logic board, note the serial port and flash PROM jumper settings. See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section 3.
3.13.3 What Next T o r eplace the main logic board, complete this task: Section 3.14 “How to Replace the Main Logic Boar d” on page 119 3.14 How to Replace the Main Logic Board 3.14.1 Befor e Y ou Begin All r emovable components should have been removed from the old main logic board prior to removing the board from the system.
See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section 3.16 “How to Set the Flash PROM Jumpers” on page 124. 3. Position the replacement main logic board in the chassis. Align the notches on the sides of the board with the corr esponding tabs on the chassis.
Ensure that each connector on the main logic board slides through the corresponding cutout in the chassis back panel. 5. Replace the three screws securing the main logic board to the system back panel. 6. Connect the following internal cables to the main logic board.
3.15 How to Set the Serial Port Jumpers The serial port jumpers on the main logic board (J2604 and J2605) permit the configuration of the system’s two serial ports for either EIA-432 or EIA-232D signal levels. EIA-432 levels ar e the default standard for North American users.
2. Set the main logic board serial port jumpers J2604 and J2605. Using long-nose pliers, place a shunt over the appropriate pins accor ding to the following table.
Serial port jumper A shunt on pins 1 and 2 selects A shunt on pins 2 and 3 selects The default shunt is on pins J2604 RS-232D RS-432 2 and 3 J2605 RS-232D RS-432 2 and 3 3.15.3 What Next Complete the following task to r eassemble the system: Section 2.
3.16.2 What to Do 1. Locate the jumpers on the main logic board. A main logic board jumper is identified by its jumper address, labeled on the board with the letter “J” followed by four numbers (JXXXX). Jumper pins are located immediately adjacent to the jumper addr ess.
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CHAPTER 4 Removing and Installing Storage Devices This chapter describes how to remove and install the system’s storage and removable media devices. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: Section 4.
Note - If the system is set up without a local graphics console, terminal, or monitor , you need to set up one of these options in order to issue software commands. For more information, see Section 2.10 “About Communicating W ith the Server” on page 73.
6. Swing the handle away from the drive until you feel the drive connector disengage from the backplane. 7. Holding the disk drive by the handle, slide it out of the drive bay . 8. Place the disk drive on an antistatic mat. 4.1.3 What Next T o install the disk drive, complete this task: Section 4.
4.2 How to Install a Disk Drive The system’s disk hot-plug feature lets you install a disk drive without shutting down the operating system or turning off the system power . For more information, see your Sun Enterprise 220R Server Owner’s Guide .
4. Align the disk drive to its drive bay . Orient the drive so that the drive handle’s hinge is on the left side of the drive bay . Note - If you are reinstalling a drive that you previously r emoved, be sure to reinstall the drive in the same bay fr om which it was removed.
8. Press the handle firmly toward the drive until the latch closes, securing the drive in the bay . 9. Close and lock the system doors. T urn the keyswitch to the Locked position. This locks the system front doors, preventing access to the power supply(s) and to the disk drive(s).
4.3.2 What to Do 1. Disconnect the I/O power cable from the removable media assembly power connector . See the illustration in Step 3 for the location of the RMA in the system. 2. Disconnect the removable media SCSI cable from the removable media SCSI connector .
4. Loosen the two captive Phillips screws securing the removable media assembly to the chassis. 5. Slide the removable media assembly out of the system chassis. 6. Place the assembly on an antistatic mat. 4.3.3 What Next For information about removing drives fr om, or installing drives into the removable media assembly , see Section 4.
T o r eplace the removable media assembly , complete this task: Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 4.4 How to Replace the Removable Media Assembly (RMA) 4.4.1 Before Y ou Begin Complete this task: Section 2.
2. T ighten the two captive Phillips screws securing the removable media assembly to the system chassis. 3. If necessary , install one or more plastic filler panels into any empty drive bay openings in the RMA plastic cover . Align the filler panel with its opening and pr ess it into place.
The connector is keyed so that it connects in only one way . For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155. 6. Connect the I/O power cable to the removable media assembly power connector .
4.5 How to Remove a CD-ROM or T ape Drive 4.5.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 Section 2.6 “How to Remove the System Cover” on page 65 Section 2.
2. Slide the drive out from the front of its bay in the removable media assembly . Push the drive fr om the back to start the removal process. 3. Place the drive on an antistatic mat. 4.5.3 What Next T o install the CD-ROM or tape drive, complete this task: Section 4.
4. Insert and tighten the four flat-head Phillips screws that secure the drive in its bay . There ar e two scr ews on each side that secure the drive in the RMA. 4.6.3 What Next T o reassemble the system, complete these tasks: Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 Section 2.
CHAPTER 5 Removing and Replacing Backplanes and Cables This chapter describes how to r emove and replace backplanes and cables within the system. For a list of part numbers for field-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: Section 5.
Section 2.8 “How to A void Electrostatic Discharge” on page 69 Note - Y ou must remove all disk drives from the disk cage assembly . Be sure to note the disk slot number associated with each drive. Later , when you r einstall the disk drives, it is important to return each drive to its original location.
4. Remove the two Phillips screws that secure the UltraSCSI backplane to the chassis. 5. Remove the backplane from the chassis. Place the backplane on an antistatic mat. 5.1.3 What Next T o r eplace the UltraSCSI backplane, complete this task: Section 5.
5.2 How to Replace the UltraSCSI Backplane 5.2.1 Before Y ou Begin Complete this task: Section 2.8 “How to A void Electrostatic Discharge” on page 69 5.2.2 What to Do 1. Position the UltraSCSI backplane in place behind the disk drive bay in the chassis.
3. Connect the UltraSCSI data cable from the main logic board to connector J0102 on the UltraSCSI backplane. The connector is keyed to attach in only one way .
4. Connect the removable media assembly SCSI cable to connector J0302 on the UltraSCSI backplane. The connector is keyed to attach in only one way . 5. Connect the I/O power cable to connector J0101 on the UltraSCSI backplane. The connector is keyed to attach in only one way .
5.3 How to Remove the Power Distribution Board 5.3.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 6.1 “How to Remove a Power Supply” on page 160 Section 2.4 “How to Position the System for Service” on page 60 Section 2.
5. Disconnect the CPU power sense cable from the power distribution board at connectors J0205 and J0206. 6. Disconnect the keyswitch/power button/LED cable from the power distribution board at connector J0500. 7. Loosen the three captive Phillips screws that secure the power distribution board cover panel to the chassis.
Caution - Be sure that the AC power cord(s) has been disconnected from the system before continuing. Attempting to r emove the power distribution board while the AC power cord is plugged into a power source can r esult in serious personal injury .
10. Remove the seven screws securing the power distribution board to the chassis. 150 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
11. Adjust the cable connected to the center AC power connector assembly so that it doesn’t interfere with lifting the power distribution board out of the chassis. 12. Lift the power distribution board out of the chassis. Place it on an antistatic mat.
Section 2.8 “How to A void Electrostatic Discharge” on page 69 Caution - Be sure that the AC power cord(s) is disconnected from the back of the system before performing this procedur e. Attempting to replace the power distribution board while the AC power cord is plugged into a power sour ce can result in serious personal injury .
4. Replace the power distribution board cover panel. a. Position the cover in place over the system chassis. Hold the cover at an appr oximately 30-degree angle fr om the chassis, aligning the slots on the cover with the tabs on the main logic boar d mounting plate.
5. T ighten the three captive Phillips screws that secure the power distribution board cover panel to the system chassis. 6. Connect the CPU core voltage power cable to the power distribution board at connector J0202. For information about cable connector locations, see Section 5.
9. Connect the CPU power sense cable to the power distribution board at connectors J0205 and J0206. 10. Connect the keyswitch/power button/LED cable to the power distribution board at connector J0500. 11. Connect the I/O power cable to the power distribution board at connector J0210.
2. Install the cable according to the routing and cable management instructions provided in the table. Each cable connector is keyed so that it can be connected in only one way .
Removing and Replacing Bac kplanes and Cab les 157.
5.5.4 What Next T o r eplace a cable, complete this task: Section 2.7 “How to Replace the System Cover” on page 67 158 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
CHAPTER 6 Removing and Replacing Miscellaneous Assemblies This chapter describes how to r emove and replace the miscellaneous assemblies within the system. For a list of part numbers for field-r eplaceable units and optional equipment, see Appendix D.
6.1 How to Remove a Power Supply 6.1.1 Before Y ou Begin It is not necessary to power of f the system if you are r emoving a r edundant power supply . For more information, see “About Power Supplies” in your Sun Enterprise 220R Server Owner’s Guide.
6. Pull out the power supply in a smooth motion until the unit is free of the bay . Note - When r emoving a hot-pluggable power supply , do not disengage and reengage the supply in rapid succession. 7. If you have removed a redundant power supply and are not replacing it immediately , install a power supply filler panel.
6.2 How to Install a Power Supply 6.2.1 Before Y ou Begin If you are installing a redundant power supply , it is not necessary to power of f the system. For mor e information, see “About Power Supplies” in your Sun Enterprise 220R Server Owner’s Guide .
5. With your other hand, align the new power supply with its bay . 6. Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board. Caution - Be sure to keep the thumb holding up the r etainer clip out of the way as you slide the power supply into its bay .
8. T ighten the Phillips screw on the power supply retaining clip. Note - As you tighten the scr ew , the lower end of the retaining clip pr esses on the front of the power supply . Fully tightening the Phillips screw ensur es that the power supply is properly seated in its bay .
2. Lift the fan tray assembly out of the system chassis. 6.3.3 What Next T o r eplace the fan tray assembly , complete this task: Section 6.4 “How to Replace the Fan T ray Assembly” on page 165 6.4 How to Replace the Fan T ray Assembly 6.4.1 Before Y ou Begin Complete this task: Section 2.
6.4.2 What to Do 1. Position the fan tray approximately 2 inches (5 centimeters) over its final location in the system chassis. 2. Route the UltraSCSI disk data cable flat under the tab on the side of the fan tray assembly . 3. Route the main power and keyswitch/power button/LED cables under the right notch on the fan tray assembly .
Note - As you lower the fan tray assembly , ensur e that the cables remain properly r outed under their notches on the fan tray assembly . 6. T ighten the two captive Phillips screws securing the fan tray assembly to the chassis. 6.4.3 What Next T o reassemble the system, complete this task: Section 2.
3. Disconnect the CPU core voltage power sense cable from connector J0102 on the DC-to-DC converter board. 4. Unclip the DC-to-DC converter board from the plastic retaining clips. Push down on the plastic tabs while carefully lifting the end of the DC-to-DC converter board.
5. Remove the DC-to-DC converter from the chassis. Lift the DC-to-DC converter boar d off the plastic retaining posts while car efully pulling the board back and out fr om the metal tabs in the chassis.
6.5.3 What Next Complete the following task to r eassemble the system: Section 6.6 “How to Replace the DC-to-DC Converter” on page 171 Note - The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455.
6.6 How to Replace the DC-to-DC Converter 6.6.1 Before Y ou Begin Complete this task: Section 2.8 “How to A void Electrostatic Discharge” on page 69 Note - The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455.
2. Insert the cutout end of the DC-to-DC converter board into the slots on the metal tabs in the chassis. Insert the DC-to-DC boar d into the metal slots at an angle so that the post holes on the back of the converter boar d align with the plastic r etaining clip posts.
5. Connect the CPU core voltage power cable to connector J0103 on the DC-to-DC converter board. The connector is keyed so that it installs in only one way . 6. Connect the CPU core voltage power sense cable to connector J0102 on the DC-to-DC converter board.
6.6.3 What Next Complete this task to r eassemble the system: Section 2.7 “How to Replace the System Cover” on page 67 6.7 How to Remove the Keyswitch/Power Button/LED Cable 6.7.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.
Section 2.8 “How to A void Electrostatic Discharge” on page 69 Section 6.3 “How to Remove the Fan T ray Assembly” on page 164 Section 6.5 “How to Remove the DC-to-DC Converter” on page 167 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 6.
4. Pull the keyswitch/power button/LED cable out the back of the system. 5. Disconnect the keyswitch/power button/LED cable from connector J0500 on the power distribution board. 6.7.3 What Next T o r eplace the keyswitch/power button/LED cable, complete this task: Section 6.
Section 2.8 “How to A void Electrostatic Discharge” on page 69 6.8.2 What to Do 1. Route the keyswitch and power on-off cables to their positions in the front of the chassis.Attach the keyswitch cable to the keyswitch assembly . a. Align the post on the keyswitch with the socket in the connector .
4. Insert the plastic LED friction-fit collars into their cutouts on the chassis. 5. Insert the LEDs into their friction fit collars on the chassis. The green LED goes in the top collar . The yellow LED goes in the bottom collar . 6. Connect the keyswitch/power button/LED cable to connector J0500 on the power distribution board.
6.9 How to Remove a System Door 6.9.1 Before Y ou Begin Complete these tasks: Section 2.1 “How to Power Of f the System” on page 54 Section 2.4 “How to Position the System for Service” on page 60 6.9.2 What to Do 1. Unlock the system doors. 2.
3. Unscrew the hinge from the chassis flange. Use a Phillips #2 screwdriver . 180 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
6.9.3 What Next T o r eplace a door , complete this task: Section 6.10 “How to Replace a System Door” on page 181 6.10 How to Replace a System Door 6.10.1 What to Do 1. Position the door hinge on the chassis flange. The hinge goes on the front of the chassis flange.
2. Replace the two hinge screws securing the hinge to the chassis flange. Use a Phillips #2 screwdriver . 3. Replace the decorative panel on the chassis flange. a. Press the decorative panel into place on the chassis flange. b. Replace the washers on the back of the decorative panel captive screws.
4. Close and lock the system doors. 6.10.2 What Next T o reassemble the system, complete this task: Section 2.5 “How to Slide the System Into the Rack” on page 63 Removing and Replacing Miscellane.
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CHAPTER 7 Diagnostics and T r oubleshooting This chapter describes the diagnostic tools available for the system and pr ovides an introduction to using these tools. The chapter also provides information about error indications and software commands to help you determine what component of the system you need to r eplace.
7.1 About Diagnostic T ools The system provides both firmware-based and software-based diagnostic tools to help you identify and isolate har dware problems.
7.2 About Power-On Self-T est (POST) Diagnostics The POST diagnostic code r esides in flash PROM on the main logic board. The flash PROM that holds the POST code is known as the OpenBoot PROM (OBP) because it also holds the OpenBoot Diagnostic code.
Memory modules NVRAM Main logic boar d POST reports its test results by flashing or steadily illuminating LEDs on the system’s fr ont panel. If a keyboard is installed, POST also displays test results on the keyboard LEDs. See Section 7.12.1 “Error Indications” on page 212 for more information about LEDs and err or messages.
7.3.2 What to Do Ensure that the front panel keyswitch is in the Standby position. Y ou can initialize POST one of two ways: By setting the diag-switch? to true and the diag-level to max or min , foll.
7.3.3.1 Observing POST in Progr ess As POST runs, it displays detailed diagnostic status messages on the system console. If POST detects an error , it displays an error message on the system console that indicates the failing part. A sample err or message is pr ovided below: Power On Self Test Failed.
2. At the other Sun system, check the /etc/remote file by changing to the /etc directory and then editing the remote file: hardwire:/ dv=/dev/term/ b :br#9600:el=^C^S^Q^U^D:ie=%$:oe=^D: Note - The example shows connection to serial port B. 3. T o use serial port A: a.
b. T ype ps -a to view the active tip line and process ID (PID) number . c. T ype the following to kill the tip hardwire process. % kill -9 PID# 7.4.1 How to V erify the Baud Rate T o verify the baud rate between the system being tested and a terminal or another Sun system monitor: 1.
Disk drives Any option card that contains an on-board self-test On the main logic board, OBDiag tests not only the main logic board but also its interfaces: PCI SCSI TPE Ethernet including MII Ethernet Serial Parallel Keyboard/mouse OBDiag reports some test results by flashing or steadily illuminating the LEDs on the system front panel.
OBDiag Menu 0 ..... PCI/Cheerio 1 ..... EBUS DMA/TCR Registers 2 ..... Ethernet 3 ..... Keyboard 4 ..... Mouse 5 ..... Parallel Port 6 ..... Serial Port A 7 ..... Serial Port B 8 ..... NVRAM 9 ..... Audio 10 ..... SCSI 11 ..... All Above 12 ..... Quit 13 .
7.6 How to Use OpenBoot Diagnostics (OBDiag) When you turn on the system power , OBDiag runs automatically if any of the following conditions apply: The diag-switch? OpenBoot PROM variable is set to true . Y ou hold down the keyboard’s Stop and D keys as you power on the system.
4. At the ok prompt, type: ok obdiag The OBDiag menu is displayed. Note - The OBDiag menu is built dynamically each time you run the obdiag command. The exact number and order of menu items in the example might not match the menu items on your system.
7.6.2 OBDiag T ests The OBDiag tests are described in the following sections: Section 7.6.3 “PCI/Cheerio” on page 197 Section 7.6.4 “EBus DMA/TCR Registers” on page 198 Section 7.6.5 “Ethernet” on page 199 Section 7.6.6 “Keyboard” on page 200 Section 7.
T est Function line_walk1 Performs walk-one test on interrupt line. pin_test V erifies that the interrupt pin is logic-level high (1) after reset. The following example shows the PCI / Cheerio diagnostic output message.
CODE EXAMPLE 7–1 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 1 TEST=’all_dma/ebus_test’ SUBTEST=’dma_reg_test’ SUBTEST=’dma_func_test’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.5 Ethernet The Ethernet diagnostic performs the following tests.
(Continuation) SUBTEST=’bmac_tx_reg_test’ SUBTEST=’mif_reg_test’ SUBTEST=’mac_internal_loopback_test’ SUBTEST=’10mb_xcvr_loopback_test’ SUBTEST=’100mb_phy_loopback_test’ Enter (0-12 tests, 13 -Quit, 14 -Menu) ===> 7.6.6 Keyboard The keyboar d diagnostic consists of an external and an internal loopback.
T est Function sio_passive_lb Sets up the Super I/O configuration r egister to enable extended/ compatible parallel port select, then does a write 0, walk one, write 0 x f f to the data r egister . It verifies the r esults by reading the status r egister .
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7 TEST=’uartb_test’ BAUDRATE=’1200’ BAUDRATE=’1800’ BAUDRATE=’2400’ BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE.
7.6.11 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write and read to the NVRAM. The following example shows the NVRAM diagnostic output message.
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 11 TEST=’all_pci/cheerio_test’ SUBTEST=’vendor_id_test’ SUBTEST=’device_id_test’ SUBTEST=’mixmode_read’ SUBTEST=’e2_class_test’ SUBTE.
(Continuation) BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE=’38400’ BAUDRATE=’57600’ BAUDRATE=’76800’ BAUDRATE=’115200’ BAUDRATE=’153600’ BAUDRATE=’23040.
and off (no testing). The system runs the appropriate level of diagnostics based on the setting of the OpenBoot PROM variable diag-level. The default setting for diag-level is min . If your server is set up without a local console or terminal, you will need to set up a monitor , console, or terminal befor e setting the diagnostic level.
Useful tests to run on your system are listed below . SunVTS T est Description ecpptest V erifies the ECP1284 parallel port printer functionality cdtest T ests the CD-ROM drive by r eading the disc a.
This document contains descriptions of each test SunVTS software runs in the SunVTS environment. Each test description explains the various test options and gives command-line arguments. SunVTS Quick Reference Card This car d gives an overview of the main featur es of the SunVTS Open Look interface.
7.9.3 What Next For mor e information, refer to the appr opriate Solaris documentation, as well as the pkgadd refer ence manual page. 7.10 How to Use SunVTS Software 7.
the SunVTS graphical interface in the OpenW indows TM envir onment of the workstation. 2. Remotely log in to the server as superuser (root). 3. Check whether SunVTS software is loaded on the server . SunVTS is an optional package that may or may not have been loaded when the server software was installed.
7.10.3 Results If SunVTS tests indicate an impair ed or defective part, see the pr ocedures in this service manual or contact your qualified Sun service pr ovider to replace the defective part.
7.12.1 Err or Indications The system provides error indications via LEDs and err or messages. Using the two in combination, you can isolate a pr oblem to a particular field-r eplaceable unit (FRU) with a high degr ee of confidence.
T o indicate the beginning of POST diagnostics, the four LEDs briefly light all at once. The monitor scr een remains blank, and the Caps Lock LED flashes for the duration of the testing. If the system passes all POST diagnostic tests, all four LEDs light again and then go off.
Caps Lock Compose Scroll Lock Num Lock Failing FRU On On On On Memory bank 0 On On Off On Memory bank 1 On On On Off Memory bank 2 On On On On Memory bank 3 Off Of f Off On NVRAM Note - The Caps Lock LED flashes on and off to indicate that POST diagnostics are running; all other LEDs ar e of f.
The following table provides a description of each LED. LED Name Icon Description DC Status This gr een LED is lit to indicate that all DC outputs from the power supply are functional. Fault This yellow LED is lit to indicate a fault in the power supply .
When a disk drive LED lights steadily and is green, it indicates that the slot is populated and that the drive is receiving power . When an LED is green and flashing, it indicates that ther e is activity on the disk. Some applications use the LED to indicate a fault on the disk drive.
T o isolate an intermittent failure, it may be helpful to maintain a prtdiag history log. Use prtdiag with the -l (log) option to send output to a log file in /var/adm . Note - Refer to the prtdiag man page for additional information. An example of prtdiag output follows.
7.12.2.2 Solaris eeprom Command The eeprom command is a UNIX shell command. Y ou invoke it to list the names and curr ent values of the OpenBoot PROM configuration variables stor ed in system NVRAM. Y ou can also use the eeprom command to set new values for the OpenBoot PROM configuration variables.
(Continuation) nvramrc: data not available. security-mode=none security-password: data not available. security-#badlogins=0 oem-logo: data not available. oem-logo?=false oem-banner: data not available. oem-banner?=false hardware-revision: data not available.
% eeprom % scsi-initiator-id=7 keyboard-click?=false keymap: data not available. ttyb-rts-dtr-off=false ttyb-ignore-cd=true ttya-rts-dtr-off=false ttya-ignore-cd=true ttyb-mode=9600,8,n,1,- ttya-mode=.
(Continuation) ttya-rts-dtr-off false false ttya-ignore-cd true true ttyb-mode 9600,8,n,1,- 9600,8,n,1,- ttya-mode 9600,8,n,1,- 9600,8,n,1,- pcia-probe-list 1 1 pcib-probe-list 1,3,2,4,5 1,3,2,4,5 enc.
7.12.2.4 OBP setenv Command T o set the value of an OpenBoot PROM configuration variable stor ed in NVRAM, enter the OBP setenv command at the OBP ok prompt, as shown in the following example. Caution - If the NVRAM is a new part, you must r eset the three OpenBoot PROM configuration variables shown in this example.
(Continuation) use-nvramrc? false false nvramrc security-mode none security-password security-#badlogins 0 oem-logo oem-logo? false false oem-banner oem-banner? false false hardware-revision last-hardware-update diag-switch? true false 7.
ok probe-scsi This command may hang the system if a Stop-A or halt command has been executed. Please type reset-all to reset the system before executing this command. Do you wish to continue? (y/n) n ok reset-all ok probe-scsi Primary UltraSCSI bus: Target 0 Unit 0 Disk SEAGATE ST34371W SUN4.
7.13 About Diagnosing Specific Problems 7.13.1 Network Communications Failure 7.13.1.1 Symptom The system is unable to communicate over the network. 7.
Determining the Device Name of the Ethernet Interface T o enable or disable the link integrity test for the standard Ethernet interface, or for a PCI-based Ethernet interface, you must first know the device name of the desired Ethernet interface. T o list the device name: 1.
7.13.2 Power-On Failur es 7.13.2.1 Symptom The system attempts to power up but does not boot or initialize the monitor . 7.13.2.2 Action 1. Run POST diagnostics. See Section 7.3 “How to Use POST Diagnostics” on page 188. 2. Observe POST results. The front panel general fault LED should flash slowly to indicate that POST is running.
7.13.3.2 Action 1. Replace the drive indicated by the failure message. 7.13.3.3 Symptom Disk drive or CD-ROM drive fails to boot or is not responding to commands. 7.13.3.4 Action T est the drive response to the probe-scsi-all command as follows: 1. At the system ok prompt, type: ok reset-all ok probe-scsi-all 2.
7.13.4 SCSI Contr oller Failures T o check whether the main logic board SCSI contr ollers are defective, test the drive response to the probe-scsi command.
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APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 220R system main logic board connector signals and pin assignments accessible fr om the back panel. T opics covered in this appendix include: Section A.1 “Reference for the Keyboar d/Mouse Connector” on page 231 Section A.
A.1.2 Keyboard/Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2 Gnd Ground 3 +5 VDC +5 VDC 4 Mse-rxd Mouse receive data 5 Kbd-txd Keyboard out 6 Kbd-rxd Keyboard in 7 Kbd-pwk Keyboard power on 8 +5 VDC +5 VDC A.
A.2.1 Serial Port A and B Connector Diagram A.2.2 Serial Port Signals Pin Mnemonic Signal Name Description 1 Not Connected None. 2 TXD T ransmit Data Used by the data terminal equipment (DTE) to transmit data to the data circuit equipment (DCE). Except when control data is being sent, RTS, CTS, and DCD must be ON for this line to be active.
Pin Mnemonic Signal Name Description 6 DSR Data Set Ready Used by the DCE to indicate if it is ready to operate. When DSR is ON, the DCE is connected to the line and r eady to exchange further control signals to start data transfer .
Pin Mnemonic Signal Name Description 20 DTR Data T erminal Ready Used to control switching of the DCE to the communication channel. 21 Not connected None. 22 Not connected None. 23 Not connected None 24 TXC T erminal Clock Generated by the DTE to provide timing information to the DCE.
A.3.1 TPE Connector Diagram A.3.2 TPE Connector Signals Pin Number Signal Name Description 1 tpe0 T ransmit data + 2 tpe1 T ransmit data - 3 tpe2 Receive data + 4 Common mode termination T ermination 5 Common mode termination T ermination 6 tpe3 Receive data - 7 Common mode termination T ermination 8 Common mode termination T ermination A.
A.4.1 UltraSCSI Connector Diagram A.4.2 UltraSCSI Connector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 Gnd Ground 4 Gnd Ground 5 Gnd Ground 6 Gnd Ground 7 Gnd Ground 8 Gnd Ground .
Pin Signal Name Description 18 T ermpower T ermpower 19 Not used Undefined 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Groun.
Pin Signal Name Description 42 Dat<2>_ Data 2 43 Dat<3>_ Data 3 44 Dat<4>_ Data 4 45 Dat<5>_ Data 5 46 Dat<6>_ Data 6 47 Dat<7>_ Data 7 48 Par0 l_ Parity 0 49 Gnd G.
Pin Signal Name Description 66 Dat<9>_ Data 9 67 Dat<10>_ Data 10 68 Dat<11>_ Data 11 A.5 Refer ence for the Parallel Port Connector The parallel port connector is a DB-25 type connector located on the main logic board back panel. A.
Pin Mnemonic Signal Name Description 10 ACK_L Acknowledge Low Driven low by the peripheral device to acknowledge data byte transfer from host during forward channel transfer .
Pin Mnemonic Signal Name Description 17 P AR_IN_L Peripheral Input Low Set low by the host to select peripheral device for forward channel transfer . Set high to indicate bus direction is from peripheral to host.
A.6.2 MII Connector Signals Pin Signal Name Description 1 Pwr Power 2 Mdio Management data I/O 3 Mdc Management data clock 4 Rxd3 Receive data 3 7 Rxd0 Receive data 0 8 Rx_dv Receive data valid 9 Rx_c.
Pin Signal Name Description 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 Gnd Ground 36 Gnd Ground 37 Gnd Ground 38 G.
APPENDIX B System Specifications This appendix provides product specifications for the Sun Enterprise 220R server . Section B.1.1 “Physical Specifications” on page 245 Section B.1.2 “Electrical Specifications” on page 245 Section B.1.3 “Environmental Specifications” on page 246 B.
Parameter V alue Input Nominal Fr equencies 50 Hz or 60 Hz nominal Nominal V oltage Range 100 to 240 V AC Maximum Current AC RMS 6.3 A @ 100 V AC AC Operating Range 90 to 264 V rms, 47 to 63Hz Outputs 5.1 VDC 1 0.1 to 1 A +3.3 VDC 2 3t o 5 0A +5 VDC 3 3t o 4 0A +12 VDC 0.
Parameter V alue Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 68-2-40, 68-2-41 V ibration 0.2 gravity (g) peak, 5–500 Hz (swept sine); 0.0002 g 2 /Hz, 5–500 Hz (random); vertical axis only (.
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APPENDIX C Functional Description This appendix pr ovides a functional description for the following: Section C.1 “System Unit” on page 249 Section C.
Section C.1.6 “Peripherals” on page 260 Section C.1.7 “Other RMA Storage Device X-Options” on page 261 Section C.1.8 “Keyboard and Mouse Port, and Parallel Port” on page 261 Section C.1.9 “Serial Port” on page 263 Section C.1.10 “Ethernet” on page 265 Section C.
Functional Description 251.
C.1.1 UP A The UltraSP ARC port architectur e (UP A) provides a packet-based interconnect between the UP A clients: CPU modules, U2P ASIC, and UP A graphics cards. Electrical interconnection is provided thr ough four address buses and four data buses.
C.1.2 PCI Bus The peripheral component inter connect (PCI) bus is a high-performance 32-bit or 64-bit bus with multiplexed address and data lines. The PCI bus provides electrical interconnection between highly integrated peripheral controller components, peripheral add-on devices, and the processor/memory system.
C.1.2.1 U2P ASIC The UPT-to-PCI bridge (U2P) ASIC contr ols the PCI buses. It forms the bridge from the UP A bus to the PCI buses. For a brief description of the U2P ASIC, see Section C.
Glueless four-processor connection with minimum latency Snooping cache coherency Four-way superscalar design with nine execution units; four integer execution units Three floating-point execution uni.
Caution - Failure to populate a DIMM bank with DIMMs of equal capacity will result in inefficient use of memory r esource or system failure. The following figure shows the system memory functional block diagram.
The following figure shows system memory bank locations and addresses on the main logic board. Functional Description 257.
C.1.4.1 DIMM The DIMM is a 60-nanosecond, fast-page-mode-style DIMM. Three DIMM configurations ar e supported in the system unit: 32-Mbyte, 64-Mbyte, and 128-Mbyte. The minimum memory capacity is 128 Mbytes (four 32-Mbyte DIMMs). The maximum memory capacity is 2 Gbytes (sixteen 128-Mbyte DIMMs).
A block of data (64 bytes) always comes from one bank of DIMMs. An err or code containing the addr ess of where a failur e occurred, as well as the associated syndrome, is logged when an ECC err or occurs. There ar e a total of four DIMM banks in the system unit.
The 3DRAM is a standar d dynamic random access memory (DRAM) that includes a multi-level cache and a separate graphics port. The FBC ASIC provides acceleration for 2D and 3D imaging primitives. This, combined with the 3DRAM cache and support for graphics operations, supports a high-performance frame buf fer .
806-1057, provides installation instructions, power requirements, and performance data for the 18-Gbyte 10K rpm hard drive. C.1.7 Other RMA Storage Device X-Options The system unit supports other removable media assembly (RMA) storage device X-options that you can install in the system unit in lieu of the CD-ROM drive.
C.1.8.2 Parallel Port The parallel port is supported by an IEEE 1284-compatible parallel port controller that is located on the SuperIO component. The parallel port controller is a PC-industry-standard controller that achieves a 2-megabits per second (Mbps) data transfer rate.
Electrical Characteristics Drivers operate at a nominal 5-VDC transistor-transistor logic (TTL) levels. The maximum open circuit voltage is 5.5 VDC and the minimum is -0.5 VDC. A logic high-level signal is at least 2.4 VDC at a sour ce current of 0.32 mA and a logic low-level signal is no more than 0.
Serial Port Functions The serial port provides a variety of functions. Modem connection to the serial port allows access to the internet. Synchr onous X.25 modems are used for telecommunications in Eur ope. An ASCII text window is accessible thr ough the serial port on non-graphic systems.
The preferr ed signaling protocol is RS-423. The higher voltages of R-232 make it difficult to switch at the higher baud rates. The maximum rate for RS-232 is approximately 64 Kbaud while the maximum rate for RS-423 is 460.8 Kbaud. The system default is set to RS-232.
communicate between the physical signaling and the medium access control layers for both 100BASE-TX and 10BASE-T operations. The PHY IC interfaces to the 100-Mbps physical-medium-dependent transceiver T wister IC.
C.1.10.2 External T ransceivers The following external transceivers ar e connected through the MII port: 6211 Micro 100BASE-FX FastEthernet transceiver CT4-1030 100BASE-T4 transceiver CFX-107X 100BASE-FX transceiver XF467A MII-to-AUI transceiver C.1.10.
MII is used to inter connect both integrated circuits and cir cuit assemblies. This enables separate signal transmission paths to exist between the reconciliation sublayer , embedded in the PCIO ASIC, and a local PHY IC, and between the reconciliation sublayer and a r emote PHY IC.
C.1.11.1 Host Adapter The host adapter is a Symbios Logic PCI-SCSI I/O processor IC. The host adapter and all tar get devices comply with the Fast-20 single-ended drivers and receivers characteristics. The electrical characteristics of the output buffers include: V ol (output low) equals 0 to 0.
T arget Device Comment Internal disks Up to two 3.5-inch x 1.6-inch disks (9.1-Gbyte or 18-Gbyte). All internal disks are UltraSCSI-compliant. Internal CD-ROM drive Optional 644-Mbyte SunCD 32X speed; photo CD compatible. Headphone jack with volume control.
backplane card in support of the multi-host configuration. The following figure shows the functionality of the internal SCSi assembly . C.1.11.5 SCSI ID Selection The main logic boar d host adapter is assigned the SCSI identification of 7 for both ports.
PCI-to EBus/Ethernet controller (PCIO) UP A-to-PCI bridge (U2P) Frame buffer contr oller (FBC) Reset, interrupt, scan, and clock (RISC) C.1.12.1 XB9+ The XB9+ ASIC is a buffer ed memory cr ossbar device that acts as the bridge between the six system unit buses.
connection between the PCI bus and all other I/O functions. In addition, the PCIO ASIC contains an embedded Ethernet controller to manage Ethernet transactions and provides the electrical connection to slower on-board functions, such as the flash PROM and the audio module.
C.1.12.6 RISC The reset, interrupt, scan, and clock (RISC) ASIC implements four functions: reset, interrupt, scan, and clock. Generation and stretching of the r eset pulse is performed in this ASIC. Interrupt logic concentrates 42 different interrupt sources into a 6-bit code, which communicates with the U2P ASIC.
Output V oltage (VDC) Maximum Current (A) Regulation Band 1 3.3 50.0 3.23 to 3.43 2 5.0 40.0 4.95 to 5.15 3 12.0 5.0 11.40 to 12.60 4 -12.0 0.5 -12.60 to -11.40 5 5.1 1.0 4.95-5.25 Note - The combined power of output 1 and output 3 must be less than 320 watts.
PCI Cards The PCI card power budget supports a total of 60 watts, which is distributed among four PCI cards in an arbitrary way as long as the total PCI power does not exceed 60 watts.
C.1.16 Standard System Facilities In addition to the pr eviously listed features, the system unit provides the following: TOD/NVRAM for clock and identification functions Flash PROM for operating system initialization. The flash PROM is re-pr ogrammable through UNIX and OBP utilities.
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APPENDIX D Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the various pieces of the system fit together . Part numbers ar e also provided. D.1 Part Numbers The following items for the Sun Enterprise 220R server can be replaced at the customer site by a qualified service pr ovider .
Category Part Part Number CPU Module 501-5539 64 MB DIMM 501-4280 128 MB DIMM 501-3136 Backplanes UltraSCSI Backplane 501-5505 Power Distribution Board 501-5506 DC-to-DC Converter 300-1455 VRM DC-to-D.
Category Part Part Number RMA SCSI Cable 530-2826 I/O Power Cable 520-2823 Main Power Cable 530-2828 CPU Power Sense Cable 530-2829 CPU Core V oltage Power Cable 530-2831 CPU Core V oltage Power Sense.
Reference Number Part Part Number 1 Main Logic Board Components See next illustration 2 Fan T ray Assembly 540-4169 3 Power Distribution Board 501-5506 282 Sun Enter prise 220R Ser ver Ser vice Manual.
Reference Number Part Part Number 4 Power Distribution Board Cover Not a FRU 5 UltraSCSI Backplane 501-5505 6 DC-to-DC Converter 300-1455 7 VRM DC-to-DC Converter 375-0094 Illustrated Parts Breakdown .
Reference Number Part Part Number 1 Main Logic Board 501-4450 2 Air Guide Not a FRU 284 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, Revision A.
Reference Number Part Part Number 3 CPU Module 501-5539 4 CPU Card Cage Not a FRU 5 32 MB DIMM 501-2622 6 NVRAM 525-1430 Illustrated Parts Breakdown 285.
Reference Number Part Part Number 1 System Cover Not a FRU 2 Front Door - Left 540-4186 3 9 GB 10K RPM UltraSCSI Disk Drive 540-3881 286 Sun Enter prise 220R Ser ver Ser vice Manual ♦ January 2000, .
Reference Number Part Part Number Not Shown 18 GB 10K RPM UltraSCSI Disk Drive 540-4177 Not Shown 12-24 GB 4mm DDS3 T ape Drive 370-2376 4 Power Supply 300-1449 5 RMA Filler Panel (Plastic) Not a FRU .
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APPENDIX E V ideo Player Help This appendix is designed to help you if you are having difficulty playing the online video demonstrations of the Sun server disassembly or r eassembly from your browser .
E.1 Do Y ou Have a Problem Playing V ideo? In or der to br owse the AnswerBook2 documentation that accompanied this pr oduct, your administrator must install server version 1.
E.2 Requir ements for Playing V ideo On both Sun systems and PCs, you must configure the system on which you are viewing the videos with adequate memory and space in your local system’s /tmp or /swap directory . For more information about configuring systems, see Section E.
E.3 Obtaining and Accessing the ShowMe TV Player on Solaris Systems If you are using a PC to access the AnswerBook2 documentation, you do not need to read this section. PC users can view online videos using ActiveMovie, which is widely available but not supplied by Sun.
If the exported file system is in your PATH variable, you should be able to type showmetv in a command window , and the ShowMe TV player will start. In this case, you can skip to Section E.4.1 “Configuring W eb Browsers to Use ShowMe TV” on page 295 and configur e your browser to use the accessible version of the video player .
hostname% su password: password 2. T o retrieve the client software via FTP , follow these steps. a. Activate the FTP program by typing this command: # ftp servername Where servername is the hostname of the AnswerBook2 server . b. The FTP program will request that you type in your user name and password: Name: username Password: password c.
5. Log out as the root user . T ype: # exit When you have completed the installation, you will need to configur e your browser to use the ShowMe TV softwar e.
(Continuation) 2. Start the HotJava browser . 3. From the Edit menu, choose Preferences ä V iewer Applications... The V iewer Applications window opens. 4. Scroll through the large Content T ypes field to find MPEG V ideo Clip and select it. 5. At the Action selector , choose V iew in Application.
b. Click on the Helpers tab. The MIME Configuration Files window is displayed. c. Scroll through the field to find video/mpeg and select it. d. Go to Step 5 on page 297. 4. For Navigator 4.x, perform the following steps: a. From the Edit menu, choose Preferences.
E.5 Impr oving Online V ideo Performance Playing video online requir es considerable computer resour ces compar ed to other computer applications. This section informs you about resour ces, and alerts you to measures you can take to impr ove performance and conserve system resour ces.
bottom of your br owser window will generally pr ovide r eal-time reports on what percentage of the file has been downloaded. T o improve access times to the videos, you can stor e the AnswerBook2 collection on your local disk. Keep in mind that the size of this AnswerBook2 collection can be as large as 300 Mbytes.
hostname console login: username password: password 2. Start the Navigator browser . 3. For Navigator 4.x, go to Step 4 on page 297. For Navigator 3.x, perform the following steps: a. From the Options menu, choose Network Preferences... The Network Prefer ences window opens.
2. Start the Internet Explorer browser . 3. From the V iew menu, choose Options. The Options window opens. 4. Click on the Connection tab. The Proxy Server window is displayed. 5. If Connect Through Proxy Server is checked, click on the Settings button.
E.5.5 Adjusting the Brightness of ShowMe TV Files The settings on your monitor partly determine how bright or dark the video appears on your scr een. The AnswerBook2 videos are digitized to look their best on an “average” monitor setting. If your monitor or video car d does not fit this average profile, the video may seem too light or dark.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Sun Microsystems 220R è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Sun Microsystems 220R - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Sun Microsystems 220R imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Sun Microsystems 220R ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Sun Microsystems 220R, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Sun Microsystems 220R.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Sun Microsystems 220R. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Sun Microsystems 220R insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
