Manuale d’uso / di manutenzione del prodotto NetLink Wireless Telephones Best Practices White Paper Wireless Telephone del fabbricante SpectraLink
Vai alla pagina of 19
Deploying NetLink Wireless Telephones Best Practices White Paper Version 1.0 May 2004.
White Paper Page 1 1.0 Introduction Wi-Fi telephony is the convergence of wireless voice and data applications using a common Wi-Fi wireless LAN. Wi-Fi telephony bridges traditional te lecommunications, data communications, and mobile technologies.
White Paper Page 2 2.1 Coverage One of the most critical issues in deploying NetLink Wireless Telephones is ensuring sufficien t wireless coverage. Often ent erprise Wi-Fi networks are designed on ly for data applications and may not provide adequate coverage for wirele ss telephone users.
White Paper Page 3 voice is an application on the wireless LAN becau se the coverage area of the AP will be greatly reduced. I f a site requires config uring the APs to only negotiate at the h igher r.
White Paper Page 4 and provides consistent coverage. 2.2.1 Si te S urveys Performing a site survey can minimize the po ssibility of dead spots. The AP equipment provider can usually perform a site survey.
White Paper Page 5 2.3 Capacity The network capacity req uirements also factor into the number of APs required, although in most cases the coverage area is the prim ary factor. Data traffic is very bursty and sporadic , but data applications can tolerate network congestion with reduce d throughput and slower respon se times.
White Paper Page 6 The maximum number of simult aneous telephone calls an AP can support is de termined by dividing the tot al available ba ndwidth by the percent age of bandwid th used for each individual call.
White Paper Page 7 2.3.2 P ush-to-Talk Multic asting Considerations The push-to-talk (PTT) m ode of the NetLink i640 Wireless Te lephone uses SpectraLink’s proprietary SpectraLink Radio Protoco l (SRP) ADPCM encoding. If a PTT broadca st is active (i.
White Paper Page 8 User Calling Intensity Light Moderate Heavy Erlangs per User 0.10 0.15 0.20 Max Active Calls per AP Users Supported per AP (1% Blocking Probability) 1 1 1 1 2 2 2 2 3 4 3 3 4 8 6 4 .
White Paper Page 9 3.0 Networ k Infrastr uctur e Consider ations 3.1 Physic al Connections The NetLink Wireless Telephone infr astructure components should connect to the facility’s local are a network (LAN) using Ethernet switches, as opposed to Ethernet hubs, to provide adequat e bandwidth and limit traffic collision s.
White Paper Page 10 Gateways, a separate TFTP server m ust be provided. Also, the NetLink SVP Server requires a separate TFTP se rver for software updat es. The NetLink Telephony Gateway cannot be used as a TFTP server for th e NetLink SVP Server code.
White Paper Page 11 4.0 Quality of Ser vice 4.1 SpectraLink Voice Pri ority (SVP) Quality of Service (QoS) is a means of guaranteeing a level of service that will result in a networ k connection of ad equate quality. Typically this results in providing d ifferent levels of service for d ifferent applications, depending on their req uirements.
White Paper Page 12 data transmission rate of 2 Mb/s. A NetLink SVP Server is requir ed for applications usin g an IP telephony server or using more than four NetLin k Telephony Gateways. A NetLink SVP Server can also be used with fo ur or f ewer NetLink Telephony Gateways to allow a maximum data transmission r ate of 11 Mb/s.
White Paper Page 13 5.0 Security 5.1 Security Concerns Security provisions are critical fo r any enterpr ise Wi-Fi network. Wireless technology does not prov id e any physical barrier to the network, since radio waves penetrate walls and can be monitored and accessed from outsid e a facility.
White Paper Page 14 5.1.3 Em erging Security Standards Recognizing the need fo r stronger security st andards, the IEEE is developing the 802.11i standard, which is expected to be ratified in late 2004. The 802.11i st andard includes stronger en cryption, key management, and authentication mechanisms.
White Paper Page 15 the IP telephony protocol used on the telephony switch interface. The telephony switch vendor should be able to supply t he port numbers used by the protocol. The NetLink Wireless Telephones, Ne tLink Telephony Gateways, and NetLink SVP Server use TCP and UDP and other common IP protocols from time to time.
White Paper Page 16 5.5 Virtual Private Networks (VPNs) Virtual Private Networks are secure d private network co nnections. VPNs typically employ some combination of en cryption, digital certificates, strong user authentication and access control to prov ide security to the traffic they carry.
White Paper Page 17 6.0 NetLink W ireless T e lephones and Subnets Subnets are used to create a bo undary between network segments. Although these boundarie s are logical, they become somewhat of a physical boundary for mobile networ k devices moving throughout the enterprise.
White Paper Page 18 6.1 Subnets and NetLink Telephony Gateway Interfaces NetLink Wireless Teleph ones, NetLink Teleph ony Gateways, NetLink SVP Server(s), and the wireless APs must reside on the same subnet.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo SpectraLink NetLink Wireless Telephones Best Practices White Paper Wireless Telephone insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.