Manuale d’uso / di manutenzione del prodotto G530 Series del fabbricante Acer
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Acer Altos G530 Series User’ s Guide.
Changes may be made periodically to the info rmation in this publicat ion without obligation to notify any person of such re vision or changes. Such changes will be incorporated in new editions of this manual or supplementary doc uments and publications.
iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.
iv Notice: Shielded cables All connections to other computing device s must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/out put devices, terminals, pr inters, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment.
v Important safety instructions Read these instructions carefully . Save these instructions for future reference. 1 Follow all warnings and instruct ions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aeros ol cleaners.
vi d If the product does not operat e normally when the operating instructions are followed. Adjust on ly those controls that are covered by the operating instructions sinc e improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
Contents Notices iii FCC notice iii Laser compliance statement iv Important safety instructions v 1 System tour 1 Features summary 3 External and internal structure 6 Front bezel 6 Front panel 7 Rear .
viii Installing an additional hard disk into the HDD cage carrier 53 Replacing the CD-ROM drive 55 Installing 5.25-inch drives 57 Upgrading the processor 59 Installing the CPU 59 Installing the HSF as.
ix 5 Troubleshooting 121 Resetting the system 123 Problems following initial system installation 124 First steps checklist 125 Hardware diagnostic testing 126 Verifying proper operation of key system .
x Index 179.
1 System tour.
The Acer Altos G530 server is a powerful dual- processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for multimedia processing, intensive graphics applications, general business applications, email, web service, file clustering and print services.
3 Featur es summary Listed below are the system’ s key features: Processor • Single or Dual Intel ® Xeon ™ processors with 1MB or 2MB L2 cache and 800 MHz front system bus • Supports Intel ®.
1 System tour 4 Optional media storage • Hot-plug HDD cage • Supports up to four 80-pin Ul tra320 SCSI hard disk drives • Supports up to four SA T A 150/300 hard disk drives • Easy-swap HDD ca.
5 Graphic interface •A T I R a g e ® XL chipset with 8MB SDRAM I/O ports • Front panel • T wo USB 2.0 ports •R e a r p a n e l • PS/2 keyboard and mouse port • T wo USB 2.
1 System tour 6 Exter nal and inter nal structure Fr ont bezel No. Component 1 Side panel release button 2 Security keylock 3 Front panel LED indicator 4 Bezel door.
7 Front panel No. Icon Component Description 1D V D / C D - R O M d r i v e Stop/Eject button Press this button to open the CD drive tray . 2D V D / C D - R O M d r i v e activity indicator When the LED indicator is lit, there is activity in the CD drive.
1 System tour 8 8 Hard disk activity indicator 2 Indicates the status of the system hard drive. 9 LAN activity indicator 3 Indicates an active link on the LAN1 port (green). LAN activity indicator 4 Indicates an active link on the LAN2 port (green). 10 Hot-plug HDD power indicator 5 Indicates drive activity (green).
9 Front panel LED indicators Below table lists the LED states on the front panel. Hot-plug HDD LED indicators Below table lists the possible disk drive status. LED Color Status Description Power Green On Power on Blinking System in ACPI sleep mode. HDD Green Blinking HDD activity Off No HDD activity LAN1 and 2 Green On Network is established.
1 System tour 10 Rear panel No. Icon Component Description 1P o w e r s u p p l y module bay Allows installation of a redundant and non-redundant redundant power supply module. The hot-swap redundant power supply module may include three LEDs that will indicate its operating status.
11 4 PS/2 keyboard port Connects to a PS/2 keyboard. 5 VGA/monitor port Connects to monitors. 6 Serial port Connects to serial devices. 7 Gigabit LAN ports (10/100/ 1000 Mbps) Connects to network cables. 8 Expansion slots For installing expansion cards.
1 System tour 12 Rear panel LED indicators Below table lists the LE D states on the LAN port . LED Green Ye l l o w Status Link On — • Indicates 100MBps Ethernet operation. • Network link is established. Blinking — Indicates transmission or reception of data in the network.
13 Intern al components No. Component 1 Power supply module (600 or 610-watts) 1 1 The system supports a redundant or non-redu ndant power supply module. If the system comes bundled with a single 610-w redundant power supply module, you have the option to purchase an extra power supply module to provide the system with a redundant power source.
1 System tour 14 System boar ds Mainboar d layout The mainboard becomes accessible once you open the system. It should look like the figure shown below.
15 No. Code Description 1 USB_1~2 USB ports 2 MS/KB T op: PS/2 mouse port Bottom: PS/2 keyboard port 3 SERIAL A Serial A port 4 VGA VGA/monitor port 5 JA2 NIC_1 Gigabit LAN 1 port (RJ-45) JA1 NIC_2 Gi.
1 System tour 16 21 SA T A_A1- A2 SA T A connectors 22 HSBP_B Hot-plug backplane connector 23 J38 Front panel LED connector 24 I 2 CI 2 C connector (reserved for ARMC/2) 25 BA TTERY CMOS Battery 26 US.
17 Jumper settings J17 jumper The J17 jumper provides a total of 3-pin blocks that are used to configure several system re covery and update options. The table below lists each jumper option J38 jumper The J38 jumper is a standard SSI 34-pi n header that supports the system front panel.
1 System tour 18 The following below lists the pin-out of the J38 header . * and NC = No connection Pin no. Signal name Pin no. Signal name 1 ACPI LED gm 2 SB5V 3 Key 4 Fan fault LED* (no support) 5 A.
19 Backplane boar d layout The backplane board attached to the four-bay hot-plug HDD cage provides a convenient interface betw een the SCSI or SA T A drives and the mainboard.
1 System tour 20 6 J3 LED indicator jumper Jumper setting: Short 1-2 — Link LED on Short 2-3 — Link LED dark 7 SAF-TE ID SAF-TE ID jumper Jumper setting: Short 1-2 — ID8 (default) Short 2-3 — ID6 No.
21 SA T A backplane board layout No. Code Description 1 SA T A HDD connectors 2 SAF-TE heartbeat LED and Manufacturing function jumper 3 JP2 Debug connector 4 J1 Backplane no.
1 System tour 22 7 792D_ID1 792D_ID1 ADDR select jumper Jumper setting: Short 1-2 — 5EH (default) Short 2-3 — 5AH 8 J3 IPMB (Intelligent Platform Management Bus) connector (reserved for SA T A RAI.
2 System setup.
This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained..
25 Setting up the system Pre-installation r equirements Selecting a site Before unpacking and installing the sy stem, select a suitable site for the system for maximum efficiency .
2 System setup 26 Connecting peripherals Refer to the illustration below for sp ecific connection instructions on the peripherals you want to connect to the system. Note: Consult the operating system manual for information on how to configure the network setup.
27 Tur ning on the system After making sure that you have properly set up the system and connected all the required cables , you can now power on the system.
2 System setup 28 The system starts up and displays a welcome message on the monitor . After that, a series of power-on self-test (POST) messages appears.
29 Power -on problems If the system does not boot after y ou have applied power , check the following factors that might have caused the boot failure. • The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable socket on the rear pane l.
2 System setup 30 Configuring the system OS The Altos G530 comes with Acer EasyBUILD TM that allows you to conveniently install your choice of operating system. T o start using EasyBUILD, follow the steps below . 1 Locate the EasyBUILD System CD in cluded in the system package.
31 Server setup Aside from its tower configuration, the Altos G530 server system can also be mounted in a rack-model posit ion. A rack mount kit is available for customers who want to convert a tower-mounted system to rack- model design. T o purchase a rack m ount kit, contact your local Acer representative or order direct ly from http://www .
2 System setup 32 T ur ning of f the system There are two ways by which you can turn off the server . These include: T o turn off the server , on the Windows taskbar click on the Start button, point to Shut Down... , select Shut down from the drop-down window then click on OK .
3 System upgrade.
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system..
35 Installation pr ecautions Before you install any server component, we recommend that you read the following sections. These se ctions contain important ESD precautions along with pre-installation and post-installation instructions.
3 System upgrade 36 W arning! Failure to properly turn off the server before you start installing components ma y cause serious damage. Do not attempt the procedures described in the following sections unless you are a qu alified service technician.
37 Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre- installation instructions” on page 35. Y ou need to open the server before you can install additional components.
3 System upgrade 38 Opening the bezel door A security lock secures the bezel do or to protect the system unit from unauthorized access. T o open the bezel door: 1 Insert the key into the lock and turn it clockwise until it points to the unlock icon . 2 Pull open the bezel door .
39 Removing the HDD cage bay cover 1 Open the bezel door . 2 Push down the HDD cage bay cover (1) . 3 Detach the HDD cage bay cover from the front bezel (2) .
3 System upgrade 40 Configuring the four -bay HDD cage This section explains how to install a four-bay hot-plug HDD cage as well as procedures on how to install a hard disk into the cage’ s hard disk carrier .
41 T o install the hot-plug SCSI HDD cage: 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Remove the HDD cage bay cover . See page 39. 3 Remove the screw that secures the cover to the empty HDD bay (1) , then detach the cover (2) .
3 System upgrade 42 (1) Slide the cage into the chassis with the backplane board facing the rear of the chassis. Th e cage is locked to the chassis with an audible click.
43 (2) SCSI HDD power cables 5 Observe the post-installation in structions described on page 36. Important: When you are detaching the hot-plug HDD cage from the chassis, make sure to fi rst remove all hard disks from their carriers. For instructions, see “Installing an additional hard disk into the HDD cage carrier” on page 53.
3 System upgrade 44 T o install the easy-swap SCSI HDD cage: The easy-swap SCSI HDD cage is an optional four-bay internal HDD enclosure without a SCSI backplane board. 1 Observe the ESD precautions an d pre-installation instructions described on page 35.
45 (2) SCSI HDD power cables 5 Observe the post-installation in structions described on page 36. Important: When you are detaching the easy-swap cage from the chassis, make sure to first remo ve all cables attached to the hard disks. 6 Change the RAID configuration of your hard disk.
3 System upgrade 46 T o install the hot-plug SA T A HDD cage: 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Remove the HDD cage bay cover . See page 39. 3 Remove the screw that secure the cover of the empty HDD bay , then detach the cover .
47 4 Install the hot-plug cage. (1) Slide the cage into the chassis. The cage is locked to the chassis with an audible click. 5 Connect the following cables to their corresponding connectors on the SA.
3 System upgrade 48 (2) Attach the system’ s power ca ble to the SA T A power cable connector on the backplane board (2) . Note: The SA T A RAID data cables must be installed and removed in the following order: SA T A0, SA T A1, SA T A2, then SA T A3.
49 T o install the easy-swap SA T A HDD cage: The easy-swap SA T A HDD cage is an optional four-bay internal HDD enclosure without a SA T A backplane board. 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Remove the HDD cage bay cover .
3 System upgrade 50 (1) Slide the cage into th e chassis. The cage is locked to the chassis with an audible click. (2) Locate and attach the power (1) and SA T A (2) cables to their corresponding connectors on the hard drives and SA T A RAID card. 5 Observe the post-installation ins tructions described on page 36.
51 Important: When you are removing the easy-swap cage from the chassis, make sure to first remo ve all cables attached to the hard disks. 6 Change the RAID configuration of your hard disk. For details on how to change the RAID configurat ion of your hard disk, go to “Appendix C: SA T A RAID co nfiguration” on page 167.
3 System upgrade 52 Removing the four -bay HDD cage 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Disconnect the data and power cables from the backplane board. 3 Move the release slider all the wa y up to eject the hot-plug or easy swap HDD cage (1) .
53 Installing an additional har d disk into the HDD cage carrier Note: T o purchase a hard disk carr ier , contact your local Acer representative. Important: Y ou need not remove the four-bay hot-plug HDD cage from the chassis to install a hard disk into its carrier .
3 System upgrade 54 2 Install a hard disk on the hard disk carrier (1) , then secure it with the four screws that came with the hard disk carrier (2) .
55 Replacing the CD-ROM drive 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Disconnect the power and IDE cables from the old drive. 3 Push the lever in the direction of the unlock icon (1) , then pull the drive out of the chassis (2) .
3 System upgrade 56 4 Install a new 5.25-inch drive into the drive bay (1) , then push the lever in the direction of the lock icon (2) . 5 Connect the power and IDE cables to the new drive. 6 Observe the post-installation ins tructions described on page 36.
57 Installing 5.25-inch drives The two empty 5.25-inch drive bays allow you to install additional drives such as another backup hard drive, CD-ROM drive, or a tape drive. These options provide the system with additional storage capacity . T o install a 5.
3 System upgrade 58 3 Install a tape drive into the drive bay (1) , then push the lever in the direction of the lock icon (2) . 4 Connect the power and IDE cables to the tape drive.
59 Upgrading the pr ocessor This section includes instructions for installing and removing a processor and heat sink fan (HSF) assembly . Installing the CPU The mainboard has two 604-pin proc essor socket that support Intel Xeon processors. The system ships out with only a single Intel Xeon processor installed leaving one CPU socket empty .
3 System upgrade 60 6 Press the retainer lever down to lock the CPU in place (2) . Installing the HSF assembly 1 Apply thermal grease. Apply approximately 0.
61 (1) Align the heat sink fan assembly to the CPU (1) . (2) Using a screwdriver , tighten the heatsink’ s four screws to secure it to the mainboard (2) . (3) Connect the CPU fan cable to its mainboard connector . Refer to “Mainboard layout” on page 14 for the location of the CPU fan connector .
3 System upgrade 62 2 Disconnect the CPU fan cable from its mainboard connector . 3 Loosen the four screws that hold the HSF assembly to the mainboard (1) . 4 Pull the HSF assembly away from the CPU (2) . 5 Place the HSF assembly upside down on a flat surface.
63 Removing the CPU 1 Pull the CPU socket retainer lever to a fully open, upright position (1) . 2 Pull out the CPU from the socket (2) ..
3 System upgrade 64 Upgrading the system memory This section includes instructions for removing and installing a memory module. Altos G530 has four DDR2-400 DIMM slots. Each slot supports 512 MB, 1GB or 2GB memory modules. The maximum memory capacity is 8GB.
65 • Both DIMMs in a bank must be identical (same manufacturer , CAS latency , number of rows, columns and devices, timing parameters, etc.). Although DIMMs within a bank must be identical, the BIOS supports various DIMM sizes and configurations allowing the banks of memory to be different.
3 System upgrade 66 Altos G530 supports memory sparing function. T o provide a more fault tolerant system, Altos G530 includes special hardware to support fail- over to a spare DIMM device in th e event that a primary DIMM in use exceeds a specified threshold of runtime errors.
67 Removing a DIMM Before you can install a new DIMM in a socket, remove first any previously installed DIMM from that socket. Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD precautions an d pre-installation instructions described on page 35.
3 System upgrade 68 Installing a DIMM 1 Observe the ESD precautions an d pre-installation instructions described on page 35. 2 Locate the DIMM sockets on the mainboard. Note: DIMM modules must be installed in matched pairs, following the socket sequence: DIMM 1B and 1A first, then DIMM 2B and 2A.
69 T o reconfigur e the system memory: The system automatically detects th e amount of memory installed. Run the BIOS setup to view the new value for total system memory and make a note of it.
3 System upgrade 70 Installing an expansion car d This section explains how to inst all an expansion card. The onboard expansion slots supports PCI (Peripheral Component Interconnect), PCI-X, and PCI Express cards. PCI Expr ess slot is a new type of interface and differs in length than the conv entional PCI/PCI-X slots.
71 8 Press the PCI slot release latch on the rear panel of the server (4) . 9 Observe the post-installation inst ructions described on page 36. Note: When you turn on the system , the BIOS setup automatically detects and assigns resources to the new device (applicable only to plug-and-play expansion cards).
3 System upgrade 72 Upgrading the power supply The Altos G530 system may ship out with a redundant or non- redundant power supply module. Installing a r edundant power supply module The Altos G530 power subsystem consists of two redundant power supply module bays that accept 610-watt hot-swap redundant power supply modules.
73 1 Remove the cover of the empty power supply module bay . Note: If the system ships out with a screw on the cover , remove the screw first then detach the cover .
3 System upgrade 74 2 Hold the handle on front of the power supply module while pressing your thumb on the releas e latch. Slide the power supply module into the empty bay until you feel resistance. 3 Press the module handle to secure the power supply module to its bay .
75 Installing a non-redundant power supply module The Altos G530 power subsystem accepts a 600-watt non-redundant power supply module. If you are repl acing a previously installed power supply module, turn it off and unplug it. 1 Observe the ESD precautions an d pre-installation instructions described on page 35.
3 System upgrade 76 5 Slide the new power supply module in to the bay , then secure it to the chassis with the four screws removed earlier . 6 Attach the power cable to the power cable socket. 7 Attach the power supply cable to the mainboard connector .
4 BIOS setup.
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters..
79 BIOS setup BIOS setup is a hardware configurat ion program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, th ere is no need to run this utility .
4 BIOS setup 80 Entering BIOS setup Power on the server to start the sy stem POST process. During bootup, press F2 to enter the BIOS setup screen. Note: Y ou must press F2 while the system is booting.
81 •P r e s s F1 for General Help on using the BIOS setup. •P r e s s F10 to save changes and close the BIOS setup. •P r e s s Esc to close the BIOS setup. In the descriptive table following each of the screen illustrations, settings in boldface are the default and sugg ested parameter settings.
4 BIOS setup 82 Main The Main menu displays basic and important information about the system. These information are necessary for troubleshooting and may be required when asking for tech nical support. These entries are for your reference only and are not user-configurable.
83 Processor Speed The processor speed is the speed at which a microprocessor executes in structions. Clock speeds are expressed in megahe rtz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second.
4 BIOS setup 84 Advanced The Advanced menu contains parameter values that define how the system behaves on startup. W arning! Be cautious in sett ing parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press Enter to enter the submenu screen of the parameters shown in the screen below.
85 Processor Configuration The Processor Configuration submenu displays CPU settings such as type, actual speed, cache size a nd other CPU related settings. Parameter Description Option Manufacturer Processor manufacturer Brand String Processor brand identification number Frequency Indicates the calculated processor speed.
4 BIOS setup 86 CPU 2 CPUID ID number of the CPU 2. CPU 2 Cache L1 Indicates CPU 2 cache L1 size. CPU 2 Cache L2 Indicates CPU 2 cache L2 size. Max CPUID V alue Limit Enable to boot legacy operating systems.
87 HT T echnology in MPS When Enabled, adds secondary processor threads to the MPS (multiprocessor) table for the pre-ACPI (pre- Advanced C onfiguration and Power Interface) operating systems. Disabled Enabled Intel SpeedStep ® T echnology When set to Auto, this feature allows the operating system to reduce power consumption.
4 BIOS setup 88 IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk/s. Parameter Description Option Onboard P-A T A Channels When set to Both, the system can support both Primary and Secondary P A T A Controllers.
89 Configure S-A T A as RAID When set to Enabled, the SA T A channels are reserved to be used as RAID. Disabled Enabled S-A T A Ports Definition Defines priority between SA T A channels. A 1-3rd M/A 2-4th M A 1-4th M/ A 2-3rd M Mixed P-A T A/ S-A T A Lets you remove a P A T A and replace it by SA T A in a given channel.
4 BIOS setup 90 Fourth IDE Master Specifies the current configuration of the IDE device connected to the master port of the fourth IDE channel. Press Enter to access the Fourth Master submenu. Hard Disk Write Protect Enables or disables write protection to system hard drives.
91 Mixed P-A T A / S-A T A The Mixed P-A T A/S-A T A submenu lets you specify the channel for the Parallel A T A Primary channel and Serial A T A device. Parameter Description Option First/Second ATA Channel Select channel mode. P-A T A M-S SA T A M-S 3rd/4th A T A Channel Select channel mode.
4 BIOS setup 92 Primary/Secondary/Third/Fourth IDE Master/Slave These items let you select the IDE hard disk parameters that the system supports. Parameter Description Option Device T ype of IDE device. V endor Vendor of the selected IDE device. Size Capacity of the selected IDE device.
93 S.M.A.R.T . Indicates if the selected device supports S.M.A.R.T . (Self-Monitoring, Analysis and Repo rting T echnology) function. T ype Selects the drive type. Auto Not Installed CD-ROM ARMD LBA/Large Mode Selects the hard disk drive translation method.
4 BIOS setup 94 DMA Mode Selects DMA (Direct Memory Access) mode. Auto SWDMA0 SWDMA1 SWDMA2 MWDMA0 MWDMA1 MWDMA2 UDMA0 UDMA1 UDMA2 UDMA3 UDMA4 UDMA5 S.M.A.R.T . Enables or disa bles the S.M.A.R.T . function of the internal hard disk. When set to Auto, the BIOS setup will enable the S.
95 Floppy Configuration The Floppy Configuration submenu di splays the type of floppy drive installed in the server . Parameter Description Option Floppy A Floppy disk drive type. 1.44 MB 3 1/2” 2.88 MB 3 1/2” 720 KB 3 1/2” Disabled Onboard Floppy Controller Allows BIOS to enable or disable the floppy controller .
4 BIOS setup 96 Super I/O Configuration The Super I/O Configuration subme nu lets you define the parameter settings for the system’ s serial port. Parameter Description Option Serial Port A Indicates the serial port 1 address and IRQ setting.
97 USB Configuration The USB Configuration submenu lets you specify settings for USB devices. Parameter Description Option USB Function Enables or disables the UBS host controller . When set to Disabled, other USB options will be grayed out. Enabled Disabled Legacy USB Support Enables or disables the support for legacy USB devices.
4 BIOS setup 98 USB Mass Storage Device Configuration The USB Mass Storage Device Config uration submenu lets you specify settings for a USB mass storage device, such as a USB CD-ROM, CD-ROM/RW , DVD combo drive, and hard disk drives. USB 2.0 Controller Enables the USB 2.
99 PCI Configuration The PCI Configuration submenu lets you specify settings that are related to the onboard controllers. Parameter Description Option Onboard Vid eo Enables or disables the onboard VGA controller . Enabled Disabled Dual Monitor Vid eo Select a graphic controller as a primary boot device.
4 BIOS setup 100 Onboard NIC 2 (Right) Enables or disables the onboard NIC2 (10Base-T/ 100Base/ 1000 Base network interface controller). Enabled Disabled Onboard NIC2 ROM Enables or disables the onboard NIC2 ROM. Enabled Disabled Onboard SCSI Enables or di sables the onboard SCSI ontroller .
101 Memory Configuration The Memory Configuration submenu provides information about the DIMMs installed in DIMM slots 1A, 1B, 2A, and 2B. Parameter Description Option DIMM 1A, 1B, 2A and 2B Indicates the current memory status. Installed Not Installed Disabled Spare Extended Memory T est Settings for extended memory test.
4 BIOS setup 102 Memory Retest When Enabled, BIOS will activate and retest all DIMMs on next boot. Note: This parameter will automatically reset to Disabled. Disabled Enabled Memory Remap Feature Enables or disables remapping of overlapped PCI memory above the physical memory .
103 Boot The Boot menu allows you to set the drive priority during system bootup. It also displays inform ation about the installed storage devices. Press Enter to enter the submenu screen of the parameters shown in the screen below.
4 BIOS setup 104 Boot Settings Configuration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Parameter Description Option Quick Boot Allows the syst em to boot faster by skipping some POST routine. Enabled Disabled Quiet Boot Enables or di sables the Quiet Boot function.
105 Bootup Num-Lock Activates the Numeric Lock function upon booting. Off On PS/2 Mouse Support Enable this parameter if you intend to use a mouse or trackball with a PS/2 interface. Auto Enabled Disabled POST Error Pause When this parameter is Enabled, you will be prompted when an error is detected during boot up.
4 BIOS setup 106 Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process. BIOS setup will display an error mess age if the drive(s) specified is not bootable. Parameter Description 1st Boot Device Sets the device from which the system will first attempt to boot up.
107 Hard Disk Drives The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives. 4th and 5th Boot Device Sets the device from which th e system will attempt to boot up when the first, second and third attempts failed.
4 BIOS setup 108 Removable Drives The Removable Drives submenu displa ys the type of removable devices installed in the system..
109 CD/DVD Drives The CD/DVD Drives submenu displays the type of A T API CD-ROM installed in the system..
4 BIOS setup 110 Security The Security menu allows you to safeguard and protect the system from unauthorized use by se tting up access passwords. Parameter Description Option Administrator Password Prevents unauthorized access to the BIOS setup utility .
111 Setting the Administrator/User password: 1 Use the up/down keys to high light a password parameter (Administrator Password or User Password) then press Enter . A password box will appear . 2 T ype a password then press Enter . The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).
4 BIOS setup 112 Removing the User password 1 Use the up/down keys to highlight the Clear User Password parameter then press Enter . 2 Enter the current password then press Enter . 3 Press Enter twice without entering anything in the new and confirm password fields.
113 Server The Server menu allows you to c onfigure appropriate settings for monitoring the server . Parameter Description Option System Management Press Enter to access the System Management submenu. Serial Console Features Press Enter to access the Serial Console Features submenu.
4 BIOS setup 114 System Management The System Management submenu displays specific system information. The screen below is for your reference only , system configuration may vary . Assert NMI on PERR Enables or disables the PCI bus PERR (parity error) support.
115 Serial Console Featur es The Serial Console Features submenu allows you to configure the serial port settings. Parameter Description Option BIOS Redirection Port Specify the serial port where a hardware console is connected. Disabled Serial A Serial B Baud Rate Selects the baud rate or transfer speed for console redirection.
4 BIOS setup 116 T erminal T ype Specify the ty pe of remote console. VT100+ VT -UTF8 PC-ANSI ACPI Redirection Port Specify the serial port where an ACPI (Advanced Configuration and Power Interface) console is connected.
117 Event Log Configuration The Event Log Configuration submenu allows you to record and monitor events that occur in the system (e.g. system temperature changes, fan stops, etc.). Parameter Description Option View Event Log Opens the system Event log file for viewing.
4 BIOS setup 118 ECC Error Logging Enables or disables the ECC (Error Correcting Code) event logging function of the system. ECC tests the accuracy of data as it passes in and out of memory . When this parameter is enabled, single-bit and multi-bit memory errors will be recorded in the event log.
119 Exit The Exit menu displays the various options to quit from the BIOS setup utility . Highlight any of the exit options then press Enter . Parameter Description Save Changes and Exit Saves changes made and clos e the BIOS setup utility . The F10 key can also be used for this operation.
4 BIOS setup 120 Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed mem- ory chips or other kinds of low-performance components and you choose to load thes e settings, the system might not function properly .
5 T r oubleshooting.
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
123 Resetting the system Before going through in-depth troubleshooting, attempt first to perform reset the system usi ng one of the methods below . To d o t h i s Press Soft boot reset to clear the system memory and reload the operating system. Ctrl+Alt+Del Cold boot reset.
5 T roubleshooting 124 Pr oblems following initial system installation Problems that occur at initial syste m startup are usually caused by an incorrect installation or configurat ion.
125 First steps checklist • AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
5 T roubleshooting 126 Har dwar e diagnostic testing This section provides a more de tailed approach to identifying a hardware problem and locating its source. Caution! T urn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices.
127 Confirming loading of the OS Once the system boots up, the operating system prompt appears on the screen. The prompt varies accord ing to the operating system. If the operating system prompt does not appear , see "No Characters Appear on Screen" on page 131.
5 T roubleshooting 128 • Make sure the FDD and signal cables are properly connected. • Check that relevant switches and jumpers for the FDD are set correctly . • Check that FDD is properly configured. • If you are using the onboard disket te controller , use BIOS setup on page 79 to make sure that onboard “Floppy A” is set to 1.
129 CD drive activity indicator does not light. Do the following: • Make sure the power and signal cables are properly installed. • Check that relevant switched and jumpers on the drive are set correctly . • Check that drive is properly configured.
5 T roubleshooting 130 Network status indicator does not light. Do the following: • Check the cabling and network eq uipment to make sure that all cables are properly connected. • Reinstall the network drivers. • T ry another port or hub on the switch.
131 No characters appear on the screen. Check the following: • Is the keyboard functioning? T est it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning.
5 T roubleshooting 132 BIOS err or messages When a recoverable error occurs during POST , BIOS will display an error message describing the problem. The following table defines the erro r messages that may be displayed if the system BIOS detects an error during POST .
133 Error message Description Storage device BIOS messages Primary Master/Slave Hard Disk Error Secondary Master/Slave Hard Disk Error 3rd Master/Slave Hard Disk Error 4th Master/Slave Hard Disk Error 5th Master/Slave Hard Disk Error 6th Master/Slave Hard Disk Error Could not read sector from corresponding drive.
5 T roubleshooting 134 Error message Description Virus r elated BIOS message BootSector Write !! A software attempting to write to a drive’ s boot sector has been detected. This is flagged as possible virus activity . This message will only be displayed if Virus Detection is enabled in the BIOS setup.
135 Static Resource Conflict T wo or mo re Static Devices are trying to use the same resource space (usually Memory or I/O). PCI I/O conflict PCI ROM conflict PCI IRQ conflict An I/O resource conflict was detected. PCI IRQ routing table error U nable to route an IRQ to the PCI device.
5 T roubleshooting 136 Warning! EHCI controller disabled. It requires 64bit data support in the BIOS. The EHCI controller is disabled because of incorrect data structu re. This condition occurs if the USB host controller needs 64- bit data structure while the USB is ported with 32-bit data structure.
137 POST err or messages The following table lists the error codes and associated conditions that may occur during the POST portion of the BIOS. Error code Description 0000 Timer error 0003 CMOS batte.
5 T roubleshooting 138 0046 DMA-2 error 0047 Unknown BIOS error . Error code = 147 (this is really a PMM_MEM_ALLOC_ERR) 0048 Password check failed 0049 Unknown BIOS error . Error code = 149 (this is really SEGMENT_REG_ERR) 004A Unknown BIOS error . Error code = 14A (this is really ADM_MODULE_ERR) 004B Unknown BIOS error .
139 0150 BSP processor failed BIST 0160 Processor missing microcode – P0 0161 Processor missing microcode – P1 0180 BIOS does not support current stepping – P0 0181 BIOS does not support current.
5 T roubleshooting 140 8504 Bad or missing memory in slot 3B 8505 Bad or missing memory in slot 2B 8506 Bad or missing memory in slot 1B 8508 All memory marked as failed.
141 POST beep codes The following table lists the error beep codes. Prior to system video initialization, BIOS uses these beep codes to inform users of error conditions. The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system.
5 T roubleshooting 142 T r oubleshooting BIOS beep codes The following table lists the possible beep codes thay may occur while using the system and is followed by solutions to the situation.
Appendix A: System management utility.
This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your server .
145 Y our Altos G5350 server supports the following system management utilities: • ASM (Acer Server Manager) This utility allows you to spot er rors or potential trouble spots in the network servers through a single management station. For details go to page 147.
Appendix A: System management utility 146 ASM Acer Server Manager is a server management tool. It is specially designed to help spot errors or potential trouble spots in the network servers through a single management station.
147 System setup Make sure that the system meets the requirements listed above before proceeding. Y ou may also want to ch ange your screen resolution to 800 x 600 or higher for optimum viewing. Installing ASM Agent Follow the steps below: 1 Log in to the managed server using the Administrator account.
Appendix A: System management utility 148 T o launch the program, on th e Windows taskbar click on the Start button, point to Programs , select Acer Server Management Suite then click ASM Console .
149 RAID configuration Caution! Using the RAID configurat ion utility erases all data previously saved in the hard driv es. Make sure that you backup important files before starti ng the configuration process.
Appendix A: System management utility 150.
Appendix B: Acer Altos G530 rack installation guide.
This appendix shows you how to set up the Altos G5350 server in a rack mount configuration..
153 Setting up the system rack Important! Observe the electrostatic discharge (ESD) precautions indicated on page 35 when perfo ming the follow ing procedures. Do not attempt the procedures desc ribed in the following sections unless you are a qua lified technician.
Appendix B: Acer Altos G 530 rack installation guide 154 • Elevated operating ambient temperature The maximum operating temperature of the system is 35 °C (95°F). Careful consideration should be gi ven to installing the system in an environment compatible with the 35 °C (95°F) maximum ambient temperature.
155 System rack installation The Altos G5350 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. T o purchase a rack mount kit, contact your local Ac er representative or order directly from http://www .
Appendix B: Acer Altos G 530 rack installation guide 156 V ertical mounting hole patter n The four vertical rails of the sy stem rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 5U in the ra ck. Count the U positions and hole numbers from the bottom up.
157 Screw types used The following screws are used in the assembly of the Altos G5350 system and bundled rack-mountable components: Screw type and part number Figure Usage #8-32 x 0.25 inch Securing th e inner mounting rails to the system Hex head #6-32 0.
Appendix B: Acer Altos G 530 rack installation guide 158 Installing the system into the rack Caution! T o minimize the chances of injuries, make sure that two or more people help in installing the server . T o install the system into a four -post rack 1 Remove the foot stands from the server .
159 2 Remove the inner rails from the mounting rails. Note: The rack mount kit contains a pack of screws, two sets of side handles, rack brackets and mounting rails. The side handles are attached to the sides of the server . The rack brackets attach the mounting rails to the serv er .
Appendix B: Acer Altos G 530 rack installation guide 160 3 Attach the inner rails to the mounting shelf. (1) Align the inner rails to both sides of the mounting shelf (1) . (2) Secure the rails to the mounti ng shelf using ten #8-32 screws (see page 157) (2) .
161 (2) Tighten the four thumbscrew s on the rear of the mounting shelf (2) . 5 Install the rack brackets to th e rack by following the steps below: (1) Align the rack brackets to the mounting rail until the six screw holes become visible. (2) Secure the rack brackets to the mounting rails using six M4 x L8 metal screws and nuts (see page 157).
Appendix B: Acer Altos G 530 rack installation guide 162 6 Install the M6 cage nuts (see page 157) into the rail. (1) Insert the lower lip of the cage nut over the bottom of the opening at the back of a rail. (2) With your fingers, pinch the ca ge nut rack fastener and push in until the top lip locks into position.
163 7 Install the mounting rails to the ra ck by using four M6 x L10 metal screws (see page 157) for each mounting rail. 8 Extend the middle sliding piece of each mounting rail forward until you hear a click sound.
Appendix B: Acer Altos G 530 rack installation guide 164 9 Install the server shelf assembly into the rack. Caution! T o avoid personal injury , care should be taken when pressing the inner rail release latches and sliding the component into the rack.
165 (1) Attach the cable arm to the re ar of the system using two M4 x L8 metal screws and nuts (see page 157). (2) Install two cage nuts into the rail to which the cable arm is to be attached. (3) Extend the cable arm enough to a ttach it to the rail using two M6 x L10 metal screws (see page 157).
Appendix B: Acer Altos G 530 rack installation guide 166 (4) Connect the power , periphera l and networking cables into their appropriate ports (1) . Refer to “Connecting peripherals” on page 26 for detailed instructions. (5) Bundle all cables to the cable arm using the cable clamps (2) .
Appendix C: SA T A RAID configuration.
This appendix shows you how to create a RAID volume in your SA T A drives..
169 Configuring the SA T A RAID This section shows how to create a RAID 1 (mirror) volume with the onboard SA T A RAID function. This fe ature requires the installation or presence of a Intel 6300ESB ICH I/O controller .
Appendix C: SA T A RAID configuration 170 Creating a RAID 1 volume 1 After rebooting the server , press Ctrl+E to enter the SA T A RAID Configuration screen. The Management menu appears. 2S e l e c t Configuration . The Configuration menu appears. 3S e l e c t New Configuration , then select YES .
171 (c) Press Ctrl+Alt+Del to reboot the server . 8 Install an Operating System to the RAID array ..
Appendix C: SA T A RAID configuration 172.
Appendix D: SCSI RAID configuration.
This appendix shows you how to create a RAID volume in your SCSI drives..
175 Configuring the SCSI/SCSI RAID HBA This section shows how to create a RA ID 1 (mirror) volume. This feature requires the installation or presence of a LSI Logic 1020A SCSI controller . Using the SCSI HBA setup utility During bootup, press Ctrl+C to enter the LSI Logic Configuration screen.
Appendix D: SCSI RAID configuration 176 If you change the settings in th e Hot Spare field, the following messages appear: WARNING: Data on driv e will be LOST! Press DELETE if data loss OK or any other key to cancel. 6 Press the Delete key to ignore.
177 Creating a RAID 1 volume 1 After rebooting the server , press Ctrl+M to enter the MegaRAID Configuration screen. The Management menu appears. 2S e l e c t Configuration . The Configuration menu appears. 3S e l e c t New Configuration , then select YES .
Appendix D: SCSI RAID configuration 178 5 When initialization is complete , press any key to continue. 6 Press Esc to return to the Management menu. 7 T o exit the utility and reboot the server , follow the steps below: (a) In the Management menu, press Esc .
179 Index A Acer Server Manager (ASM) system requirements ASM Agent 146 ASM Console 146 system setup 147 install ASM Agent 147 install ASM Console 147 B BIOS setup 79 Advanced 84 Chipset 99 CPU 85 Flo.
180 MegaRAID utility 176 assign hot spare 177 create RAID 1 177 initialize RAID volume 177 RAID volume initialization 176 SATA HBA utility 169 SATA RAID utility create RAID 1 170 enable 169 initialize.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Acer G530 Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Acer G530 Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Acer G530 Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Acer G530 Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Acer G530 Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Acer G530 Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Acer G530 Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Acer G530 Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
