Manuale d’uso / di manutenzione del prodotto PRS-900 del fabbricante Sony
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©2009 Sony Corporation 4-174-983- 14 (1) PRS-900 U s e r ’ s G u i d e Digital Book Reader.
2 CAUTION All illustrations of the Reader in this User’ s Guide show the Reader with the soft co ver installed. Note that these do not represent the Reader in actual use . If the Reader is shipped with the soft co ver it m ust be removed, and replaced with the supplied co ver with par t number PRSA-ZC9 bef ore use .
3 Continued T able of Contents Intr oduction ....................................................................... 8 What Y ou Can Do with the Reader ............................................... 8 Getting Star ted ................................
4 Continued Getting Content .............................................................. 34 Accessing the Reader Store ...................................................... 34 Accessing the Reader Store via wireless network ..................... 34 Using the Reader Store .
5 Continued Adding a comment ..................................................................... 93 Selecting a note – “Create/Edit Notes” ....................................... 97 Hiding notes – “Hide Notes” ...........................
6 Using Application ......................................................... 126 Creating Dra wings ................................................................... 126 Using the option menu of the “Handwriting” list ....................... 129 Viewing created dr awings .
7 T r oubleshooting ............................................................ 160 T roubleshooting ........................................................................ 160 Restoring default settings .............................................
Introduction 8 What Y ou Can Do with the Reader First, read the Quic k Star t Guide to prepare the Reader Daily Edition (“Reader” is used in this User’ s Guide) f or use.
Introduction 9 Accessing the Reader Store via Reader Librar y ( page 41 ) “Reader Librar y” softw are enab les you to purchase eBooks and periodicals in the Reader Store from outside the wireless network, and transf er them to the Reader .
Introduction 10 Reading content Y ou can read eBooks and periodicals using the intuitiv e, easy-to-use touch screen. Also , the Reader provides the f ollowing useful f eatures to enhance readability .
11 Getting Started Par ts and Contr ols Fr ont T op Side T ouch screen Allows y ou to na vigate intuitiv ely through the v arious functions of the Reader ( page 24 , 59 ). OPTIONS button Displa ys the option menu ( page 51 , 73 , 121 ), which allows y ou to manage content, create notes , jump to a page, etc.
12 Getting Started (Home) b utton T akes y ou to the “Home” menu at any time ( page 32 ). < > (P age T urn) buttons T ur ns the page ( page 60 ). Y ou can turn multiple pages b y pressing and holding the buttons . Y ou can also tur n the page using the touch screen ( page 24 ).
13 Getting Started SD card slot Used to inser t an SD card (optional) ( page 15 ). Media slot cover ( page 15 ) Memor y Stick PR O Duo slot Used to inser t a Memory Stick Duo media (optional) ( page 15 ). PO WER s witch T ur ns on/off the Reader ( page 19 ).
14 Getting Started Rear Batter y cover ( page 17 ) Remov e the batter y cov er when installing the batter y pack. SIM card A SIM card is installed to provide wireless communication. Please do not remov e it. Batter y bo x ( page 17 ) Used to store the supplied rechargeab le batter y pac k (PRSA-BP9).
15 Getting Started Inser ting a memory car d Pull out the media slot cov er . Inser t an optional memory card into the correct slot with its label side up until it clic ks into the place. Mark Memory Stick Duo™ media SD card Mark Close the media slot cov er .
16 Getting Started Removing the supplied stylus The supplied stylus is stored on the top left side of the Reader . Pull it out from the top to use it. Note Make sure to insert the stylus fully to the bottom of the holder when you replace it.
17 Getting Started Installing the supplied batter y pack Pull out the media slot cov er and turn ov er the Reader . Push por tion and slide the battery cov er to the left. After the tabs are unloc ked from their slots , remov e the batter y cov er .
18 Getting Started Place the batter y cov er so that all the tabs are inser ted into their slots . Slide the batter y cov er until it clic ks. Attach the media slot cov er . Slot T ab Notes Do not attach the media slot cov er ( ) bef ore installing the batter y cov er .
19 Getting Started T ur ning on the Reader Slide the PO WER s witch to tur n on the Reader . Notes If the Reader does not tur n on, charging is required.
20 Getting Started About po wer management The Reader has a pow er management f eature to a void unnecessar y batter y consumption. At purchase, po wer management is activ ated. P ower management operates as f ollo ws: After 60 minutes of inactivity , the Reader enters sleep mode automatically while the batter y power is consumed slightly .
21 Getting Started T o shut down the Reader manually Batter y consumption can be minimized b y shutting down the Reader . Y ou can shut do wn the Reader manually in one of the f ollo wing wa ys. Slide the PO WER s witch and hold it f or more than 3 seconds.
22 Getting Started Char ging the Reader About char ging Y ou need to charge the Reader when using it f or the first time, or when the remaining battery power is lo w . Charge in one of the f ollowing w a ys: Connect to an A C outlet using the supplied A C adapter (A C- S5220E).
23 Getting Started Connect to an A C outlet using the po wer cord. Charging star ts and the charge/b usy indicator lights up in red. Charge/Busy indicator Pow er cor d T o an AC outlet Hint When the batter y has been fully charged, the charge/busy indicator goes off .
24 Getting Started How to Use the T ouch Scr een Using the touch screen, y ou can perf or m various operations with a finger or with the supplied stylus . Note When you use the supplied stylus , mak e sure to use the pointed end of it f or tapping dragging, or dra wing on the touch screen.
25 Getting Started Double-tapping By tapping twice (doub le-tap) on the touch screen, you can create bookmarks ( page 84 ), highlight ( page 87 ), search ( page 80 ), or look up words ( page 64 ), etc.
26 Getting Started Double-tapping and dragging By doub le-tapping and dragging on the touch screen, y ou can select consecutive w ords ( page 62 , 80 , 87 ). Dragging and Holding By holding on the touch screen after dragging, y ou can tur n pages repeatedly ( page 60 ).
27 Getting Started Handwriting Using the supplied stylus or a finger , you can create dra wing on the touch screen ( page 90 , 93 , 126 )..
28 Getting Started How to use the on-screen ke yboard The on-screen k eyboard appears when y ou enter y our inf or mation at the Reader Store, or search f or items , enter comments or create te xt memos on the Reader . Input area : Displa ys tapped character .
29 Getting Started Symbols/Abc : Switches the ke yboard type. T ap “Symbols” to s witch to the symbol k eyboard. T ap to displa y additional ke yboard characters . T o return to the alphabetic ke yboard, tap “Abc. ” “ Return” : Gives a line f eed.
30 Getting Started T o delete a character Mov e the cursor to the right of the character b y tapping, and then tap . T o delete consecutive char acters in the input area, tap the first or last character and dr ag to include all the characters y ou want to delete , then tap .
31 Getting Started Character key Selectable character s d d ð E E È É Ê Ë e e è é ê ë I I Ì Í Î Ï i i ì í î ï N N Ñ n n ñ O O Ò Ó Ô Õ Ö Ø Œ o o ò ó ô õ ö ø œ S S Š s .
32 Getting Started Using the Reader Home Menu The “Home” men u is the star ting point to read content, visit the Reader Store, to use v arious applications and to configure the settings. Menu items Menu tabs Status bar Menu items By tapping an item on the menu items area, y ou can open the selected content or content list(s).
33 Getting Started About the status bar The status bar shows y ou the current status of the Reader . Icon Status Shows the wireless status ( page 34 ). Appears when connected to a 3G wireless network, which is f aster than a 2G network. The Reader is automatically connected to a 3G network when av ailab le.
34 Getting Content Accessing the Reader Stor e With wireless network connection, you can purchase and download eBooks and periodicals directly from the Reader Store if within the network cov erage area. Accessing the Reader Store via wireless netw ork Bef ore accessing the Reader Store, confirm: The WIRELESS s witch is set to ON ( page 12 ).
35 Getting Content About “Wir eless Standby” Y ou can use “Wireless Standb y” to av oid unnecessar y batter y consumption caused by the wireless f eature . If y ou do not perf or m any wireless operations f or more than 10 minutes , the wireless f eature automatically enters standb y mode.
36 Getting Content Accessing the Reader Store In the “Home” menu, tap “Store” tab. appears in the status bar when connecting to the wireless network ( page 33 ). “Home” menu “Store” Br owse the Reader Store. F or details about the Reader Store, ref er to “Browsing the Reader Store” ( page 38 ).
37 Getting Content Using the Reader Store The Reader Stor e r egistration In order to purchase and download eBooks or periodicals, y ou need to register an account at the Reader Store, or if y ou already ha v e a Reader Store account or Sony Style account, sign in via y our e-mail address and pass word.
38 Getting Content Br owsing the Reader Stor e Browse the Reader Store to find y our desired books and purchase them b y f ollowing the store instructions. Y ou can find y our purchased books in the “Home” menu ( page 48 , 117 ). The Reader Store home screen * The abov e image is a sample of the home screen.
39 Getting Content Using the option menu of the Reader Stor e In the Reader Store, press the OPTIONS b utton to displa y the option menu. Option item Description Store Home T akes you to the top page of the Reader Store My Account T ak es you to the “My Account” page.
40 Getting Content Subscribing to periodicals Y ou can subscribe to per iodicals in the Reader Store. Go to the periodical menu and f ollow the store instructions. About auto delivery On ce y ou ha v e su bsc ribe d t o p erio dic als in t he Rea der St ore , ne w ly pub lish ed iss ue s w ill be de liv ere d t o t he Re ade r a uto mat ica ll y .
41 Getting Content Accessing the Reader Stor e via Reader Librar y Reader Librar y is the content management software y ou can use with the Reader . Once you ha v e it installed on y our computer , y ou can access the Reader Store from y our computer and transf er eBooks , per iodicals, audio files and pictures from y our computer to the Reader .
42 Getting Content Continued T o install using the AutoPlay featur e The installation launcher appears when y ou connect the Reader to y our computer (A utoPla y f eature is a vailab le on Windows XP , Windo ws Vista only). Make sure y our computer is connected to an A C outlet and turned on (not in sleep mode).
43 Getting Content Clic k “Install Reader Librar y” in the “Installer for Reader” window , then follo w the on-screen instructions. Notes While connecting via USB, y ou cannot operate the Reader . The wireless f eature is unav ailab le while the Reader is connected via USB.
44 Getting Content Accessin g the Read er Store via Reader Library Once y ou hav e Reader Libr ar y installed on y our computer , you can access the Reader Store . Note T o access the Reader Store and download eBooks , an Inter net connection is required on your computer .
45 Getting Content Clic k “eBooks Store” in the source vie w . “Purchased” “eBook Store” Follow the store instructions to pur chase (download) eBooks or periodicals.
46 Getting Content Continued Select the content file to be impor ted. T ransferring content to the Reader Y ou can tr ansf er content on Reader Librar y to the Reader or memor y card inser ted in the Reader . F or details, ref er to the Reader Librar y Help .
47 Getting Content Hints Y ou can also transf er content by synchronizing the Reader with Reader Library . F or details , ref er to the Reader Librar y Help . F or details about suppor ted file formats, ref er to “Suppor ted File F or mat” ( page 195 ).
48 Reading Books Reading Books Y ou can find and read books from the “Home” menu. In the “Home” menu, tap “Books. ” “Continue Reading”: Last read book is displayed. “Books” Most recent purchased/ transferred books are displayed.
49 Reading Books T ap a desired book on the list. Back icon “Books” list Book title Scroll bar ( page 53 ) Pur chased/T ransferred date Icons ( page 50 ) Hint If you ha v e read the book bef ore, the last displa y ed page of the book appears when you open the book.
50 Reading Books Icons in the list Icon Description Newly-purchased, ne wly-transf erred or unread books/issues. */ * Books/Issues you ha v e already opened. Protected content ( page 123 ). Content on Memor y Stick Duo media. Content on SD card. Books which hav e an e xpiration date .
51 Reading Books Using the option menu of the “Books” list In the “Books” list, press the OPTIONS b utton to open the option menu. Close icon Option item Description/Reference page Sor t* 1 Sor ts the order of the list (def ault setting is “by Date”) ( page 52 ).
52 Reading Books Sor ting a list – “Sort” Y ou can sor t the items in the list. The a v ailab le sor ting criter ia will vary depending on the list. In the “Books” list, press the OPTIONS button, then tap the sor t type . The list is sor ted as specified.
53 Reading Books Note The inde x bar or scroll bar appears only if content or items cannot be displa yed in a single page . About the bar The bar appears on the right side of the list if all the items cannot be displa y ed in a single page. Use them to na vigate through the list pages.
54 Reading Books Index bar Drag the bar until the desired item appears , or tap the first letter of its title/author/ar tist/comment, b y which the list is sor ted, in the inde x bar . Index bar “#” contains books or authors that begin with a number .
55 Reading Books Switching the list display view – “View” Y ou can choose to displa y the list f or mat in either “Thumbnail” or “List” view . In the “Books” list, press the OPTIONS button, then tap “Thumbnail” or “View . ” The list will be displa y ed in the selected f or mat.
56 Reading Books Sear ching for a book with a keywor d – “Sear ch” Using the on-screen k eyboard, y ou can search f or an item in the list. Hint F or details on how to use the on-screen k eyboard, ref er to “How to use the on-screen k e yboard” ( page 28 ).
57 Reading Books T ap “Search. ” The “Search Results” list appears . Books including the input word in their titles/authors are displa y ed. Back icon “Searc h Results” list Hint In the option menu of the “Search Result” list, y ou can delete ( page 121 ) and protect content ( page 123 ).
58 Reading Books Search target and criteria The items that y ou can search f or will v ar y depending on the list. List T arget and criteria “Books” list Searches for a book b y title or author . “Collections” list ( page 118 ) Searches f or a collection by collection name.
59 Reading Books Operations on the book pa ge On the book page screen, y ou can perf or m the f ollowing oper ations. Current page number/ T otal page number T ext size ( page 67 ) Note When th.
60 Reading Books T ur ning a page Drag on the touch screen or press the < > b utton. < > (Page T urn) buttons T o go back to the pre vious page , drag on the page in the opposite direction, or press the < > button. T ur ning pages repeatedly Hold on the touch screen after dragging, or press and hold the < > buttons .
61 Reading Books T apping operations Double-tapping on the top right cor ner of a book page Y ou can add/remo v e a bookmar k ( page 84 ). Bookmark T apping the page number at the bottom of the screen Y ou can jump to the desired page from the page jump panel ( page 75 ).
62 Reading Books Double-tapping a wor d Y ou can highlight ( page 87 ), search ( page 80 ), or look up the word ( page 64 ) from the pop-up menu. Pop-up menu Double-tapping and dragging consecutive wor ds Y ou can highlight ( page 87 ) or search f or consecutiv e words from the pop-up men u ( page 80 ).
63 Reading Books T apping a bookmark or a highlighted wor d(s) If y ou tap bookmar k/highlighted word(s), y ou can add a te xt/handwriting comment to it, or edit the comment from the displa y ed menu ( page 93 ).
64 Reading Books Looking up a W ord in a Book Y ou can use the embedded dictionaries to look up words in a book. Double-tap the w or d on the book page .
65 Reading Books T ap or the definition area. The definition is fully displa y ed in the dictionar y vie wer . Close icon (Keyboard) ( page 66 ) Dictionary viewer Definition area Hints Y ou can tur n the dictionar y pages by dragging the definition area or pressing the < > buttons .
66 Reading Books Looking up other words Y ou can vie w a l ist of w ords f ound b y the sa me k ey word and se lect an en tr y word to read it s detailed definiti on. In the dictionary viewer , tap . The lookup result screen with the on-screen k eyboard appears .
67 Reading Books Resizing and Zooming Y ou can use the siz e menu to read a page as pref erred. Press the button to displa y the size menu. Adjusting the te xt size Y ou can adjust the te xt siz e using the size men u. Select from 6 diff erent te xt siz es: XS , S , M, L, XL or XXL.
68 Reading Books T ap “XS, ” “M, ” “L, ” “XL ” or “XXL. ” The te xt size is changed, and the te xt and lay out of the book page are adjusted automatically to fit the screen size . Size indicator Close icon Margin control Size icons T o close the size menu T ap , or press the b utton.
69 Reading Books The te xt size of EPUB , PDF or BBeB files will be changed as f ollows: EPUB file: XS( 80% ), S(10 0%) , M (130 %), L( 180% ), XL( 230% ), XXL (310 %) PDF file*: XS( 80% ), S(1.
70 Reading Books Zooming in/out The book page enters zoom mode b y tapping “ Zoom In” on the siz e menu. In the book page, press the button, then tap “ Zoom In. ” The zoom bar appears . Slider Zoom bar Close icon T o exit the zoom mode T ap , or press the button.
71 Reading Books T o scr oll a magnified page When the book page is zoomed in, / / / appear at the edges of the screen. Y ou can displa y the edge of the page b y tapping / / / .
72 Reading Books Remo ving margins Y ou can enlarge a book page b y removing the margins . In the book page, press the button, then tap (right icon). The margins will be remov ed. Margin icons Close icon T o close the size menu T ap , or press the b utton.
73 Reading Books Using the Book Option In the option menu of a book page , fur ther additional f eatures are a v ailable . In a book page, press the OPTIONS b utton to displa y the option menu. Close icon Hint In the horizontal view or “2 Page View , ” all the items will not be displa yed in a single page .
74 Reading Books Option item Description/Reference page Delete Book Deletes the currently view ed book ( page 101 ). Inf o Displa ys the book inf or mation ( page 102 ). Now Pla ying* 3 T akes y ou to the audio playbac k screen ( page 148 ). 2 P age View/ 1 P age View Displa ys the horizontal view in f acing pages or single page ( page 103 ).
75 Reading Books J umping to pages – “Go to P a g e” Y ou can jump to pages in one of the f ollo wing wa ys: Using the page jump bar . Specifying the page number ( page 77 ). T o jump to pages using the page jump bar In the book page, tap the page number in the status bar .
76 Reading Books Drag the slider , or tap a point on the page jump bar . The page is displa y ed based on the slider position in the page jump bar .
77 Reading Books Jumping dir ectly to a specific page Y ou can jump directly to a page b y inputting the page number with the on-screen n umer ic ke yboard.
78 Reading Books T o use the links of eBooks files on the Reader Y ou can use the page links on a EPUB , PDF or BBeB file. The link appears highlighted on the screen.
79 Reading Books Returning to pa g es – “History” Y ou can go bac k to pre viously displa y ed pages. In the book page, press the OPTIONS b utton, then tap “Histor y . ” The histor y jump icons appear . (Next View) (Previous View) History Jump icons Close icon T o close the histor y jump icons T ap , or press the OPTIONS b utton.
80 Reading Books Continued Sear ch ing ke yw or ds within a book – “Se arc h” Y ou can search f or k e ywords in one of the f ollo wing wa ys: Double-tapping a w ord. Using the option menu ( page 82 ). T o sear ch by double-tapping a wor d In the book page, double-tap the desired w or d.
81 Reading Books T ap . The search result page containing the input word(s) appears. The results are highlighted on the page. Searc h result page (Previous Search) Close icon (Next Search) T o exit the search result page T ap . The highlight will be remo ved from the input w ord(s).
82 Reading Books T o sear ch fr om the option menu In the book page, press the OPTIONS b utton, then tap “Search. ” The on-screen k eyboard appears . Close icon Input area Hint Y ou can search by modifying the word that is selected b y double-tapping.
83 Reading Books Input a w ord using the on-screen ke yboard ( page 28 ), then tap “Searc h. ” The search result page containing the input word appears.
84 Reading Books Creating a bookmark – “Create/Edit Notes” Y ou can create a bookmark in one of the f ollowing wa ys: Double-tapping a page . Using the option menu ( page 85 ). T o cr eate a bookmark by double-tapping a page In the book page, double-tap near the upper right corner of the screen.
85 Reading Books T o cr eate a bo ok mar k fr om th e op ti on m enu In the book page, press the OPTIONS b utton, then tap “Create/Edit Notes. ” The tool bar appears. T ool bar T ap . The upper right cor ner of the page is sho wn as f olded, and the color of in the tool bar becomes shaded.
86 Reading Books Hint Y ou can add a comment to a bookmar k by tapping the bookmark. F or details , refer to “Adding a comment” ( page 93 ). Note By adjusting the te xt size , the displa yed bookmark on the adjusted page ma y contain a v ar iety of bookmark information.
87 Reading Books Highligh ting a w or d(s) – “Create/Edit Notes” Y ou can highlight a w ord(s) in one of the f ollowing wa ys: Double-tapping a w ord in the book page of the book. Using the option menu ( page 88 ). T o highlight a wor d(s) by double-tapping In the book page, double-tap the desired w or d, then tap .
88 Reading Books T o highlight a wor d(s) from the option menu In the book page, press the OPTIONS b utton, then tap “Create/Edit Notes” . The color of in the tool bar becomes shaded, and the highlighting function becomes a vailab le . Drag acr oss the w ord(s) on the book pa ge .
89 Reading Books Hint Y ou can add a comment to a highlight by tapping the highlighted word(s). F or details, ref er to “Adding a comment” ( page 93 ). Notes While an item on the tool bar is activ e, y ou cannot select a word b y double-tapping.
90 Reading Books Marking up a book pa ge b y hand writing – “Create/Edit Notes” Y ou can freely mark up a book page using the supplied stylus or a finger . In the book page, press the OPTIONS b utton, then tap “Create/Edit Notes” . The color of in the tool bar becomes shaded, and the markup function becomes av ailab le.
91 Reading Books Notes During the mar kup operation, the current page is sa ved b y pressing a button or closing a book. Y ou cannot tur n pages by dragging on the page if either , or are selected. Use the < > buttons . T o erase a line T ap , then tap or stroke a par t of the line.
92 Reading Books T o display an iconized markup in original for m If y ou do not view the marked page in the same te xt size and page la yout (“1 P age Vie w” or “2 P age Vie w”), the markup is display ed as at the first character of the marked page .
93 Reading Books Adding a comment Y ou can add a comment to a bookmark or highlighted word in one of the f ollo wing wa ys: “by Dr awing” “by K eyboard” ( page 95 ) Note If the tool bar.
94 Reading Books T ap “by Drawing. ” The comment editor with the freehand tool bar appears. Drawing area Comment editor (Pen) Close icon (Eraser) T o close the comment editor T ap . Draw freel y in the drawing area. Lines are dra wn as y ou drag on the touch screen.
95 Reading Books Adding a comment using the on-scr een keyboar d In the book page, tap the desired bookmark or highlighted w ord “by K eyboar d. ” The comment editor with the on-screen k eyboard appears. Comment editor Input area Close icon T o close the comment editor T ap .
96 Reading Books T o view a comment T ap a bookmar k or highlight with on a book page. The comment vie wer appears. Page number of the comment (not displayed for handwritten comments) Comment viewer / : The arrows become available when the comment has multiple pages (not displayed for handwritten comments).
97 Reading Books Selecting a note – “Create/Edit Notes” In the “Notes” list, y ou can quic kly displa y the page that contains a note of the currently vie wed book. In the book page, press the OPTIONS b utton, then tap “Create/Edit Notes.
98 Reading Books Icons and type of notes in the “Notes” list Icon T ype of note/ Displayed headline Bookmark/ First sentence of the page Bookmark containing a handwr itten comment/ First sentence .
99 Reading Books Using the option menu of the “Notes” List In the “Notes” list, press the OPTIONS b utton to open the option menu. Close icon Option item Description Sor t* 1 Sor ts the order of the list (def ault setting is “b y P age”) ( page 52 ).
100 Reading Books Hiding notes – “Hide Notes” Y ou can tempor ar ily hide notes. If a link is entirely ov erlapped with a highlight and you are unab le to tap it, use this f eature. In the book page, press the OPTIONS b utton, then tap “Hide Notes.
101 Reading Books Deleting a book – “Delete Book” Y ou can delete the currently vie wed book on the Reader or memor y cards that are inser ted into the Reader . In the book page, press the OPTIONS b utton, then tap “Delete Book. ” T ap “Y es.
102 Reading Books Displa ying book information – “Info” Y ou can chec k book inf or mation, such as title, author , book cov er thumbnail, etc. In the book page, press the OPTIONS b utton, then tap “Info. ” The book inf or mation appears.
103 Reading Books Reading in adjacent pa g es – “2 P age View” Y ou can set the Reader to vie w in adjacent pages. In the book page, press the OPTIONS b utton, then tap “2 Pa ge View . ” Th e p age s a re dis pl a y ed ho riz ont al ly , si de b y sid e.
104 Reading Books Switc hing scree n orientation – “Orientatio n” In the option menu, y ou can s witch the screen orientation from ver tical to hor izontal or vice v ersa. Once the screen orientation is switched, all men us and contents are displa y ed in the selected or ientation.
105 Reading Books Se ar ch in g fo r No te s fr om “A ll Not es ” F rom “All Notes” in the “Home” menu, y ou can jump to a page with a bookmark, highlight, mar kup or comment within all contents of the Reader and memor y cards. In the “Home” menu, tap “All Notes.
106 Reading Books T ap a note on the list. Back icon “All Notes” list Scroll bar ( page 53 ) Indicates type of note ( page 98 ) Headline ( page 98 ) Annotated date/Book title or Issue date/ Annotated page number T o close the “All Notes” list T ap .
107 Reading Books Using the option menu of the “All Notes” list In the “All Notes” list, press the OPTIONS b utton to open the option menu. Close icon Option item Description Sor t* 1 Sor ts the order of the list (def ault setting is “by Date”) ( page 52 ).
108 Reading P eriodicals Reading Periodicals Y ou can read automatically deliv ered periodicals from the “Home” men u ( page 40 ). Hint Y ou can create a bookmar k ( page 84 ) and add a comment to it ( page 93 ) in a newspaper in the same w a y you can in a book page.
109 Reading P eriodicals T ap the desired periodical on the list. Back icon “P eriodicals” list Periodical title Number of issue Hint Cer tain content appears with icons that indicate the content status. For details about the icons , ref er to “Icons in the list” ( page 50 ).
110 Reading P eriodicals T ap the desired issue on the list. Back icon Scroll bar ( page 53 ) Issue list Issue date Front page headline Hint Cer tain content appears with icons that indicate the content status. For details about the icons , ref er to “Icons in the list” ( page 50 ).
111 Reading P eriodicals Using the option men u of periodical lists In the “P er iodicals” list, press the OPTIONS b utton to displa y the option menu. Close icon Option item Description/ Reference page Sor t Sor ts the order of the list (default setting is “by Issue Date”) ( page 52 ).
112 Reading P eriodicals In the issue list, press the OPTIONS b utton to open the option menu. Close icon Option item Description/ Reference page Sor t Sor ts the order of the list (default setting is “by Issue Date”) ( page 52 ). View Switches the list displa y format ( page 55 ).
113 Reading P eriodicals Br owsing Newspapers When y ou open a newspaper , the newspaper vie wer appears. A newspaper consists of the f ollowing le v els: Section: The topics and headlines of the ar ticles belonging to the section are displa y ed.
114 Reading P eriodicals Operations on an ar ticle Navigation bar in an article “ Ar tic le ”: Skips to the pre vious ar ticle. “ Section T op ”: Retur n to the first page of the section. “ T able of Contents ”: Opens the list of sections.
115 Reading P eriodicals Using the option menu of the newspaper viewer In the ne wspaper view er , press the OPTIONS button to open the option menu. Close icon Hint In the ho rizo nta l v ie w o r “2 P age Vie w , ” all the it ems wil l n ot be dis pla ye d i n a sin gle pag e .
116 Reading P eriodicals Option item Description/ Reference page Inf o Displa ys the ne wspaper inf or mation. Now Pla ying* 2 T akes y ou to the audio playbac k screen ( page 148 ). Orientation Switches the screen or ientation (ver tical/ horizontal) ( page 104 ).
117 Reading Content in a Collection Reading Content in a Collection Reading Content in a Collection Y ou can select a book from a collection, which is a list of books or periodicals.
118 Reading Content in a Collection T ap the desired collection on the list. Back icon “Collections” list Hint Y ou can use the option menu of the “Collections” list. Y ou can search f or a collection using the on-screen ke yboard ( page 56 ), or change the screen orientation ( page 104 ).
119 Reading Content in a Collection T ap the desired book/issue on the list. The list of selected collection Back icon T o r eturn to the “Collections” list T ap . Read the book/issue . F or details about operations on the book page , ref er to “Operations on the book page” ( page 59 ).
120 Reading Content in a Collection Using the options men u of a collection In the list in a collection, press the OPTIONS b utton to open the option menu.
121 Managing Content Continued Managing Content In the option menu of each content list, y ou can manage content on the Reader . Deleting content Y ou can delete unnecessar y content from the list. The f ollowing procedure e xplains how to delete periodical issues.
122 Managing Content T ap the chec k bo xes of issues y ou want to delete “Done . ” The confir mation screen appears. T ap “Y es” to delete selected issues. Hints In the option menu of the issue list, y ou can set to delete old issues automatically when a specified number of issues are stored ( page 125 ).
123 Managing Content Pr otecting content Y ou can set desired content so as not to be deleted unintentionally . The f ollo wing procedure e xplains how to protect periodical issues. Hint This option is also av ailab le in the “Books” list, “Handwriting” list, “T e xt Memo” list, “A udio” list and “Pictures” list.
124 Managing Content T ap “Done . ” is changed into and the selected issues will be protected. Hint T o protect all the issues , press the OPTIONS button in the “Protect Issues” list, then tap “Protect All” “Done . ” T o r emove pr otection T ap “Done .
125 Managing Content Managing periodicals In the issue list, y ou can keep only recent issues and delete pre vious issues automatically . In the issue list, press the OPTIONS b utton, then tap “Manage Subscription. ” The management dialog appears.
126 Using Application Cr eating Drawings Y ou can enjo y handwritten dra wing using the touch screen. In the “Ho me” me nu, tap “Appl icat ions ” tab “Handwriting. ” “Home” menu “Applications” menu “Handwriting” Most recent created drawings.
127 Using Application T ap “New Drawing. ” “Handwriting” list “New Drawing” Back icon Created date and time Created drawings Hints If all the items cannot be displa yed in a single page , the scroll bar appears on the right side of the list.
128 Using Application Draw in the dra wing area with the supplied stylus or y our finger . Drawing editor (Eraser) Close icon (Pen) T o erase a drawing T ap , strok e across the dra wing thoroughly . T o erase only a line , tap any point on the line .
129 Using Application Using the option men u of the “Handwriting” list In the “Handwriting” list, press the OPTIONS button to displa y the option menu. Option item Description/Reference page Delete Dra wings Deletes dra wings ( page 121 ). Protect Dra wings Protects dra wings from being deleted ( page 123 ).
130 Using Application Viewing created drawings T ap the dra wing displa yed in the “Home” menu or “Handwriting” list. T o displa y the pre vious/ne xt dr awing, drag on the touch screen or press the < > b uttons.
131 Using Application Using the option men u of the drawing viewer In the dra wing vie wer , press the OPTIONS button to displa y the option menu. Option item Description/Reference page Delete Dra wing Deletes currently vie wed dra wing ( page 130 ). Now Pla ying* T akes y ou to the audio pla yback screen ( page 148 ).
132 Using Application Continued Cr eating T ext Memos Y ou can create a te xt memo using the on-screen k eyboard. In the “Ho me” me nu, tap “Appl icat ions ” tab “T ext Memo.
133 Using Application T ap “New Memo. ” “T ext Memo” list Scroll bar( page 53 ) Back icon “New Memo” Created date/time Created memos Hint Cer tain content appears with icons that indicate the content status. For details about the icons , ref er to “Icons in the list” ( page 50 ).
134 Using Application Enter text in the input area using the on-screen keyboar d ( page 28 ) Close icon T ext memo editor Input area Hint The on-screen ke yboard in the te xt memo editor has a “Retur n” k ey . Y ou can pro vide a line f eed using this ke y .
135 Using Application Using the option men u of the “T ext Memo” list In the “T e xt Memo” list, press the OPTIONS b utton to displa y the option menu. Option item Description/Reference page Delete Memos Deletes memos ( page 121 ). Protect Memos Protects memos from being deleted ( page 123 ).
136 Using Application Viewing text memos In the “T e xt memo” list, tap the desired te xt memo . Drag on the touch screen or press the < > b uttons to displa y the pre vious/ne xt te xt memo . T ext memo viewer / : The arrows become available when the memo has multiple pages.
137 Using Application Using the option men u of the text memo viewer In the te xt memo vie wer , press the OPTIONS button to displa y the option menu. Option item Description/Reference page Delete Memo Deletes currently vie wed memo ( page 136 ). Now Pla ying* T akes y ou to the audio pla yback screen ( page 148 ).
138 Using Application Using the Embedded Dictionar y Y ou can look up w ords using the English dictionar ies incor porated in the Reader . Hint “New Oxford American Dictionar y” (def ault setting) and “Oxf ord Dictionar y of English” are av ailab le.
139 Using Application Input the w ord using the on-screen ke yboard, then tap candidate w ord. The definition is fully displa y ed in the dictionar y vie wer . Close icon Definition area (Keyboard) Dictionary viewer T o look up other wor ds T ap .
140 Using Application V iewing Pictures Y ou can vie w pictures transf erred from your computer . F or details about how to tr ansf er or manage pictures, ref er to “Managing content on y our computer” ( page 45 ) or Reader Librar y Help .
141 Using Application T ap the desired picture on the list. “Pictures” list Thumbnails Back icon Picture name T ransferred date Hints If all the items cannot be displa yed in a single page , the scroll bar appears on the right side of the list.
142 Using Application Using the option menu of picture list In the “Pictures” list, press the OPTIONS b utton to displa y the option menu. Close icon Option item Description/Reference page Sor t* 1 Sor ts the order of the list (def ault setting is “by Date”) ( page 52 ).
143 Using Application Operations on the picture vie wer On the picture vie wer , you can perf orm the f ollowing operations . Current picture number/ total picture number Picture viewer T o display the pr evious/next picture Drag on the picture vie wer , or press the < > button.
144 Using Application Using the option men u of the picture vie wer In the picture vie wer , press the OPTIONS button to displa y the option menu. Close icon Option item Description/Reference page Retur n to List Closes the picture vie wer . Slideshow On/ Slideshow Off Star ts/Stops a slideshow of pictures.
145 Using Application Playing Audio Files Y ou can pla y bac k audio files transf erred from your computer . F or details about how to transf er or manage audio files, ref er to “Managing content on y our computer” ( page 45 ) or Reader Librar y Help .
146 Using Application T ap the desired trac k on the list. Back icon “A udio” list Thumbnail T rack title Artist name Hints If all the items cannot be displa yed in a single page , the scroll bar appears on the right side of the list. F or details , ref er to “About the bar” ( page 53 ).
147 Using Application Using the option menu of audio In the “A udio” list, press the OPTIONS button to displa y the options menu. Close icon Option item Description/Reference page Sor t Sor ts the order of the list (default setting is “by Title”) ( page 52 ).
148 Using Application Operations on the pla ybac k screen On the pla ybac k screen, you can perf or m the f ollowing operations . Picture area : Shows the co ver ar t. T rack title Ar tist name Alb um name / : P auses/Restar ts the pla yback.
149 Using Application T o stop or r estar t playback T ap or . T o skip to the pr evious/next track Drag on the pla yback screen, or press the < > button. T o r ewind/fast-forward a track Drag the slider , or tap on the pla ybac k progress bar .
150 Using Application Using the option men u of the pla yback screen In the pla ybac k screen, press the OPTIONS button to displa y the option menu. Close icon Option item Description/Reference page Retur n to List T ak es you to the “A udio” list.
151 Settings Changing Settings Y ou can configure v arious settings from the “Settings” menu. The f ollowing procedure e xplains how to set the “Date and Time” setting. In the “Home” menu, tap “Settings” tab. “Home” menu “Settings” T ap the item y ou want to change .
152 Settings T ap the desired par t or field to change the setting. T o input a number , tap the numeric ke y . “Date and Time” setting screen Back icon T ap “OK” or “Y es” to confirm the setting.
153 Settings “Settings” menu items In the “Settings” men u, you can configure the f ollowing settings. “Date and Time” Sets the date and time of the Reader . Y ou need to configure this setting in initial settings, or after restoring the def ault settings using “Restore Def aults” ( page 171 ).
154 Settings “Date and Time For mat” Sets the displa y f or mat of date and time. A v ailab le displa y f or mats: “Date”: “Month-Da y-Y ear” (default setting), “Day- Month-Y ear . ” “Time”:“12 hour” (def ault setting) “24 hour .
155 Settings “Wir eless Standby” Wireless standb y helps you to a v oid unnecessar y batter y consumption caused by wireless communication. “On” is set b y def ault. If y ou do not perf or m any wireless operations f or more than 10 minutes , the wireless f eature automatically enters standb y mode.
156 Settings “Menu Language” Sets the language of the displa y ed menu or messages. The f ollowing languages are a v ailab le: “English” (def ault settings) “F rançais” “Deutsch” “Nederlands” “Advanced Settings” Opens the “Adv anced Settings” men u.
157 Settings “Adv anced Settings” menu items In the “Adv anced Settings” men u, you can configure the f ollowing settings . “Device Lock” Loc ks the Reader by setting a pass w ord. “Off ” is set b y def ault. In “Code, ” tap in the 4-digit number using the n umer ic k eys to set the pass w ord.
158 Settings “Keyboar d” Designates the countr y standard ke yboard. The f ollowing k e yboards are a vailab le . “United States” (def ault settings) “United Kingdom” “F rench” “Ger man” “Dutch” “Dictionar y” Sets the dictionar y used.
159 Settings “Device Shutdown” Shuts down the Reader to minimiz e batter y consumption. Hint Y ou can also shut down the Reader b y sliding the PO WER s witch and holding it f or more than 3 seconds. Notes Aft er s hutd own , th e Re ader ma y tak e a f e w m omen ts t o tu r n on .
160 T roub leshooting T r oubleshooting If the Reader does not function as e xpected, tr y the f ollowing steps to resolv e the issue . Reset the Reader b y pressing the RESET button with the tip of the supplied stylus, or a small pin or c lip, then slide the PO WER switc h to turn on the Reader .
161 T roub leshooting Notes The bookmarks, highlights, markups, or the setting inf or mation ma y be deleted by resetting. The screen will not change after pressing the RESET button. Slide the POWER s witch to turn on the Reader again. Chec k the symptoms in “T roub leshooting” ( page 162 ).
162 T roub leshooting Power Symptom Cause/Remedy Batter y cannot be charged. Charge the battery within the temperature range of 41 °F to 95 °F (5 °C to 35 °C). Otherwise, the charging ma y be insufficient or ma y not star t. Batter y lif e seems shor t.
163 T roub leshooting Power (continued) Symptom Cause/Remedy The Reader cannot be tur ned on. Moisture condensation ma y ha v e occurred. W ait f or a f e w hours and then tur n on the Reader . Battery power has been fully depleted. Charge the Reader via an A C outlet ( page 22 ).
164 T roub leshooting Wireless featur e Symptom Cause/Remedy Y ou cannot access the Reader Store. Y ou are out of the netw or k cov erage area. T o check the wireless status , see the wireless status icon in the status bar ( page 34 ). Y ou cannot find a purchased book on the Reader .
165 T roub leshooting Reading/playing/viewing contents Symptom Cause/Remedy A book cannot be read. A book with cop yright protection cannot be read on any de vice other than the authorized one. If you ne v er register with the Reader , go to the Reader Store and complete registration.
166 T roub leshooting Reading/playing/viewing contents (continued) Symptom Cause/Remedy Sound output is not audib le Increase the v olume if it is set to low . If sound is not output through headphones, mak e sure the headphone plug is fir mly inser ted in the headphone jac k.
167 T roub leshooting Connection to the computer Symptom Cause/Remedy The Reader cannot be recognized b y y our computer . The USB cab le is not connected properly . Reconnect it. A USB hub or USB e xtension cab le is used f or the connection.
168 T roub leshooting Symptom Cause/Remedy The Reader cannot be recognized b y y our computer . Use the supplied USB cab le. There ma y be a malfunction with the USB por t on your computer . Connect the supplied USB cable to another por t on the computer .
169 T roub leshooting Symptom Cause/Remedy The Reader becomes unstable while it is connected to the computer . A USB hub or USB e xtension cab le is used f or the connection. Connection via an e xtension cable or USB hub is not guaranteed. Connect the USB cab le directly to the computer .
170 T roub leshooting Memory card Symptom Cause/Remedy Content on a memor y card cannot be read/pla yed/ view ed. Chec k that the memor y card is inser ted in the media slot in the correct direction ( page 15 ). Chec k to see that y ou are using a memor y card that is suppor ted b y the Reader ( page 186 ).
171 T roub leshooting Restoring default settings Y ou can restore all the def ault settings of the Reader . The def ault settings will be restored as shown in the tab le below: In the “Home” menu, tap “Settings” tab “Restore Defaults.
172 T roub leshooting Uninstalling Reader Librar y T o uninstall the supplied software from y our computer , f ollow the procedures belo w . Note Bef ore uninstalling, de-authorize your computer if it is authorized. F or details on de-authorization, refer to the Reader Libr ar y Help .
173 Other Information Updating the Reader Device Softwar e By updating the Reader de vice software , y ou can ensure y our Reader has the latest f eatures. The latest software updates can be perf or med from the update menu on Reader Libr ar y from “Help” – “Chec k f or Updates.
174 Other Information About Pre-loaded Content on the Reader Sample content is pre-installed in the Reader so that y ou can tr y them out right a wa y .
175 Other Information Pr ecautions INFORMA TION: NO TE: This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice , pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide reasonab le protection against har mful interf erence in a residential installation.
176 Other Information Radio frequency radiation e xposure Inf ormation: This equipment, when used with the supplied cov er (PRSA-ZC9), complies with FCC radiation e xposure limits set f or th f or an uncontrolled environment.
177 Other Information RECYCLING LITHIUM-ION BA TTERIES Lithium-ion batteries are recyclable . Y ou can help preser v e our environment b y retur ning your used rechargeab le batteries to the collection and recycling location nearest y ou.
178 Other Information The SAR v alue is deter mined at the highest cer tified pow er le v el in laborator y conditions, b ut the actual SAR le v el of the Reader while it is operating can be well belo w this v alue. This is because the Reader is designed to use the minimum po wer required to reach the network.
179 Other Information In order to meet RF Exposure guidelines, f ollow the steps of “Attaching the supplied cov er PRSA-ZC9” ( page 2 ) bef ore using the Reader . Use of other accessories may not ensure compliance with FCC RF Exposure guidelines.
180 Other Information Do not handle damaged or leaking lithium ion batteries. Since batter y liquid ma y remain in the Reader , consult your nearest Son y dealer or Sony Ser vice Center if the batter y pac k has leak ed. If the liquid comes in contact with y our ey es , do not r ub y our ey es as this ma y lead to b lindness.
181 Other Information Safety information A SIM card is f actor y installed. If you tak e it out, the wireless f eature becomes una vailab le . Do not inser t an y f oreign objects in the DC IN jac k of the Reader . Use the supplied A C adapter (A C-S5220E) only .
182 Other Information Remember to f ollow the precautions belo w . − Be careful not to drop the Reader into a sink or other container filled with water . − Do not use the Reader in humid locations or bad weather , such as in the rain or sno w .
183 Other Information On heat b uild-up Heat ma y b uild up in the Reader while charging, or if it is used f or an e xtended period of time. On the headphones Road safety Do not use headphones while driving, cycling, or operating an y motor ized v ehicle .
184 Other Information On the wireless f eature SONY provides wireless connectivity at no additional cost to y ou f or cer tain activities in connection with the content ser vice provided b y SONY .
185 Other Information T ur n off the wireless feature outside the USA. Do not use wireless f eature in other countries. T ur n off the wireless feature when y ou are in a location in which radio comm unications are prohibited.
186 Other Information Notes on memory car ds Y ou can use the f ollo wing memor y cards with the Reader . Memory Stick Duo media Memor y Stick Duo Memor y Stick PR O Duo Memor y Stick Micro SD Card SD Card SDHC Card Notes Sony’ s Memor y Stick Duo media of up to 32 GB has been tested to work with the Reader .
187 Other Information About Memory Stick Duo media Memor y Stick Duo is a compact-siz e IC recording media with a large capacity . It has been designed not only f or e xchanging/sharing digital data among Memor y Stick Duo compliant products , but also f or ser ving as an remov ab le e xter nal storage media that can sa ve data.
188 Other Information A v oid the f ollo wing to pre v ent data damage. Sony does not provide an y guarantee f or damaged data. − Remov e a memory card or tur n off the Reader while reading or writing data. − Operate the Reader in the location where static charge or electrical noise is present.
189 Other Information On software Cop yright laws prohibit reproducing the softw are or the manual accompan ying it in whole or in par t, or renting the software without the permission of the cop yright holder .
190 Other Information On c leaning Clean the case of the Reader with a soft cloth, such as a cleaning cloth f or e yeglasses . If the case of the Reader becomes v er y dir ty , clean it with a soft cloth slightly moistened with water or a mild detergent solution.
191 Other Information Copyright Notice The contents of each book pre-loaded on this product are cop yrighted wor ks, edited with the cooper ation of the pub lisher . Cop yright laws prohibit cop ying the data of this product or the contents of this manual (illustr ations, related documents, etc.
192 Other Information All other system names and product names appearing in this document are the registered trademarks or trademarks of their respectiv e owners. Fur ther , the trademark TM and registered trademark ® symbols are not indicated throughout this document.
193 Other Information GNU GENERAL PUBLIC LICENSE This product contains the f ollowing softw are co vered b y the GNU General Pub lic License (hereinafter ref erred to as “GPL ”) and/or GNU Lesser General Public License (hereinafter ref erred to as “LGPL ”).
194 Other Information F or the ter ms and conditions concer ning GPL and LGPL, please ref er to below . The source code f or these software products is a vailab le on Son y’ s website. T o do wnload, please visit the f ollowing URL: http://www .sony .
195 Other Information Suppor ted File For mat The f ollowing files can be managed on Reader Libr ar y and transf erred to the Reader . Book EPUB file (.epub file e xtension) EPUB (OPS v ersion 2.0) suppor ted PDF file (.pdf file e xtension) PDF v ersion 1.
196 Other Information Picture JPEG file (.jpg or .jpeg file e xtension) GIF file (.gif file e xtension)* PNG file (.png file e xtension) BMP file (.bmp file e xtension) * For an animation GIF file , only the first frame will be shown.
197 Other Information Specifications Model name PRS-9 00 P ower sour ce Recha rgeab le ba ttery: 3.7 V D C A C ada pter (A C-S5220E ) Input: A C 100-240 V , 50/60 Hz, 0.26 A Output: 5.2 V DC , 2,000 mA USB Battery lif e (contin uous playbac k) Maxim um B attery: Ap pro x.
198 Other Information WW AN Suppo r ts HSP A, UMTS , EDG E and G PRS dat a services wi th tw o bands (850 an d 1,900 MHz) Expansion slots Memory Stic k P RO Duo ™ slo t, SD c ard slo t A C Adapter for Reader (A C-S5220E) Output: 5.2 V DC , 2,000 mA Input: 100 - 240 V A C , 50/60 Hz, 0.
199 Other Information System requirements The f ollowing are requirements to use Reader Libr ar y . OS Micr osoft Windo ws 7 (32/6 4 bit) Windo ws 7 Hom e Basic Windo ws 7 Hom e Pr emium Windo ws 7 Pr.
200 Other Information Index Symbols “Home” .......................... 32 “Store” ............................. 36 “Settings” ..................... 151 “Continue Reading” ....... 48 “Books” .......................... 48 “P eriodicals” .
201 Other Information H Headphone jack ................. 12 “Hide Notes” .................... 100 Highlight ............................. 87 Holes f or cov er attachment ................................... 2, 14 “Home” menu ...................
202 Other Information S SD card ...................... 15, 186 “Search” ....................... 56, 80 “Settings” ......................... 151 “About” ........................ 156 “Date and Time” .......... 153 “Date and Time F ormat” .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Sony PRS-900 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Sony PRS-900 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Sony PRS-900 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Sony PRS-900 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Sony PRS-900, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Sony PRS-900.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Sony PRS-900. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Sony PRS-900 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.