Manuale d’uso / di manutenzione del prodotto MG-2D del fabbricante Siemens
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Technical Paper Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open Issue 1.0 Siemens Enter prise Commu nications GmbH & Co KG Munich, 07/26/2010 Ge.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 Disclaimer This document contains info rmation on multiple addre ss appearance on OpenStage phone. It raises no claims to completeness. Disambiguation This document describes Multiple Address App earanc e (MAA) for Open- Stage@Asterisk.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 3 MAA denotes Multiline Appearance with private lines only. MSA denotes Multiline Appear ance with shared lines.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 4 Contents Disclaimer 2 Disambiguation 2 Contents 4 Scope 5 Functional Overview 7 Motivation 7 User Experience 8 Basic Representation 8 Making Cal.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 5 Scope This document specifies the Multiple Address Appe arance (MAA) interface between an OpenStage SIP phone and a SIP based communication server lik e Asterisk and describes the configuratio n.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 6 O p en Stag e Ph one Lin e 2 Lin e 1 Pr im ar y ap p ear an ce Sec on d ary ap p earan c e Lin e 3 Sec on d ary ap p earan c e Figure 2: A phone.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 7 Functional Over view Motivation A telephone is normally associ ated with a directory nu mber, or in general, with SI P: an AoR. This num - ber is used for placing calls to this t elephone and fo r displaying the telephon e' s, resp.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 8 User Exper ience MAA is automatical ly activated if the pho ne has lin e keys co nfigured, thus the phone works as MAA phone ‘out of the box’ . Line key ad ministration is done by the admini strator; the user has n o influence on these settings.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 9 OpenStage Idle Screen for MAA The idle screen con tains the addi- tional line mana gement row. For navigation between the tabs, the phone mode key or the left arrow ke y on the TouchGuide can be used.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 0 Making Calls with Multiple Li nes Incoming Call Incoming cal ls are notified as known fro m a single user phone. A dditional info rmation about the af- fected line is shown in the incoming call p opup and the line FPK LED.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 1 d. User dials the number. The administrator can configure the phone so that it selects the outg oing line automati cally when the user initiates an outgoin g call. The following options are ava ilable: 1.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 2 Conference View for 444 User 444 has set up a 3-way con- ference between 444, 101 and 200. Context View for 444 The phone o ffers no option to add an ad dition al participan t to the conference as th e maxi- mum number of local confer- ence particip ants is exceeded.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 3 User Interface Examples The following examples give an im pression about the powerful line/ user handling of the OpenStage phone. Line Overview Table Line Overview Tab The line overview tab le gives a quick and eas y overvie w about the st atus of the configured lin es.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 4 Call Options in the Overview Menu Overview Context Menu The overview context men u offers a subset of t he call context menu. T he subset con sists of the most com- monly used fu nctions withi n a call and the view opt ion to switc h to the call view for this c all.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 5 User Configuration I tems The user can configure the phone behaviour r elating to a line and the correspo nding overview accord- ing to his personal needs. Line Configuration Menu The menu can be accessed using the Web Based Mana gement (WBM) or the local user menu at the phone.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 6 Overview Configuration Menu The menu can be reached using the Web Based Mana gement (WBM) or the local user menu at the phone. The location is: User > Configuratio n > Keyset > O verview Overview Configuration The overview screen can be config- ured by the user.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 7 Administr ative O ption s The MAA (Multiple Address Appearance) is a subset of the SEN proprie tary ML A (Multiple Line Appear- ance). Therefore, some administra ti ve settings are used in both sce narios.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 8 The Originating line preference parameter deter mines which line will be used when the user goes off-hook or start s on-hook dialling. Remark: When a terminating call ex ists, the terminating l i ne preference takes priority ov er the originat- ing line preference.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 1 9 Preselect mode determines the phone’s behaviour when a call is active, and another call is ringing. If the parameter is set to "Single button", the user can acce pt the call a single press on the line key.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 0 ¾ Line action mode : Determines the co nsequence for an established connection when the line key is pressed. Value range: "Hold", "R elease" Default: "Hold" ¾ Show foc us : Determines whether the line key LED blinks or is st eady when it is in use.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 1 Every keyset must necessarily have a line key for th e primary line. To configure the key o f the primary line, set Primary line to "true". Only one single line can be the primary line.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 2 ¾ Ring on/off : Determines whe ther the line rings on an incoming call. Value range: "On", "Off" Default: "On" ¾ Ring dela y : Time interval in seconds af ter which the line starts ringin g on an incoming call.
Multi Add ress Appe arance on OpenStag e 00.00.2007 I 2 3 Limit ations When OpenStage is configured as a keyset d evice with m ultiple lines, then uaCST A services can only be applied to the primary line of the OpenStage device , and secondary lines cannot be controlled using the uaCSTA interface.
Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open ©Sieme ns Enter prise Communications GmbH & Co. KG Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Hofmannstr.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Siemens MG-2D è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Siemens MG-2D - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Siemens MG-2D imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Siemens MG-2D ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Siemens MG-2D, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Siemens MG-2D.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Siemens MG-2D. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Siemens MG-2D insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
