Manuale d’uso / di manutenzione del prodotto CCM840 del fabbricante Avocent
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Installer/User Guide CCM840/1 640.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
Avocent, Equinox and AVWorks are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
T able of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using AVWorks . . . . . . . . . . . . . . . . . . . . .
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Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits Overview The CCM840 and CCM1640 serial over IP network appliances provide non- blocked access and control for serial devices such as routers, power management devices and firewalls.
4 CCM840/1640 Installer/User Guide Port history Each CCM port has a buffer that holds the most recent 64K bytes of online and offline serial data. A separate history command mode lets you navigate within a port ’ s current history file and conduct tailored searches.
Chapter 1: Product Overview 5 Using AVWorks The AVWorks graphical management interface may be used to manage CCM840/1640 appliances and access attached devices. Using AVWorks, you may perform most of the operations that are described in this manual. This manual describes how to manage a CCM840/1640 by entering commands using the CLI.
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Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing the CCM . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuring the CCM . . . . . . . . . . . . . . . . . . . . . . . 10 Reinitializing the CCM . . . .
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Chapter 2: Installation and Configuration 9 Chapter 2: Installation and Configuration Hardware Overview Figure 2.1 shows the front of a CCM1640. Figure 2.1: CCM1640 Front View The lower left area of the front panel contains the following LEDs and buttons: • The POWER LED illuminates when t he C C M is connec ted t o a pow er source.
10 CCM840/1640 Installer/User Guide Installing the CCM WAR N I N G : T he p ower o utl et s hou ld b e ins ta ll ed ne ar t he eq ui pme nt a nd sh oul d be easily a ccessible.
Chapter 2: Installation and Configuration 11 Configuring the IP address and subnet mask You may use any of four methods to configure the CCM IP address and subnet mask: AVWorks, BootP, Telnet Command Line Interface (CLI) or the serial CLI on port 1.
12 CCM840/1640 Installer/User Guide If t he CC M did not suc cessfully obtain it s I P address wit h the BootP protoc ol, y ou will see a display similar t o the following. Pinging 192.168.0.5 with 32 bytes of data: Request timed out. Request timed out.
Chapter 2: Installation and Configuration 13 Appendix B lists t he required cables and adaptors. Y ou may also use any terminal emulation program t hat is av ailable on y our system. 2. Con fi gure your terminal or terminal emulation program as follows.
14 CCM840/1640 Installer/User Guide 3. Y ou are prompt ed for a new A dmin passw ord. Passw ords are c ase sensitive and must contain 3-1 6 alphanumeric charact ers. Y ou must enter the new passw ord t wic e to c on fi rm t hat y ou entered it c orrec tly .
Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Configuring Serial Port Settings . . . . . . . . . . . . . . . 17 Connecting to Serial Devices . . . . . . . . . . . . . . . . . . 18 Managing User Accounts . . .
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Chapter 3: Operations 17 Chapter 3: Operations Overview The CCM and its ports may be easily configured and managed to meet your requirements for device connection, user authentication, access control, power status monitoring, port history information display and SNMP compliance for use with third-party network management products.
18 CCM840/1640 Installer/User Guide For more information and descriptions of all valid parameters, see Port Set command in Chapter 5. T o display serial port settings: Issue a Show Port command.
Chapter 3: Operations 19 Connecting to devices using Telnet Each CCM serial port is directly addressable via a unique TCP port number that provides a connection to the attached serial device. Plain text (non-encrypted) Telnet connections are enabled by default.
20 CCM840/1640 Installer/User Guide AVWorks includes a built-in Serial Console Viewer Telnet application that offers several features not found in other Telnet clients. For maximum flexibility, AVWorks allows you to associate a unique Telnet client with each CCM port.
Chapter 3: Operations 21 T o connect to a device from the serial CLI port : 1 . Issue a Server CLI c ommand, using the Connec t parameter t o enable the use of the Connec t command from t he serial C LI port. S E RVER C LI CO N N ECT=ON 2. Issue a Connect command t o the desired port .
22 CCM840/1640 Installer/User Guide T o display modem con fi guration information: Issue a Show Server CLI command. SHO W SER V ER CL I For more information, see Show Server CLI command in Chapter 5. Connecting to devices using PPP The CCM supports remote PPP access using an auto-answer modem that answers calls.
Chapter 3: Operations 23 For more information, see Show Server CLI command and Server PPP command in Chapter 5. T o display PPP con fi guration information: Issue a Show Server PPP command. SHO W SER V ER PPP For more information, see Show Server PPP command in Chapter 5.
24 CCM840/1640 Installer/User Guide Authenticating an SSH user SSH is enabled and disabled with the Server SSH command. When you enable SSH, you may specify the authentication method(s) that will be used for SSH connections. The method may be a password, an SSH key or both.
Chapter 3: Operations 25 Server Security command, SSH password authentication will use either the access rights from the local user database or the values returned by the RADIUS server. With either of the “ or ” methods (PW|KEY and KEY|PW), the user access rights are determined from the method used to authenticate the user.
26 CCM840/1640 Installer/User Guide T o enable SSH session access to the CCM: 1 . Issue a Show S erv er S ecurit y command t o ensure that y ou are using an authent ication met hod ot her than None. S H OW S E R VE R S EC U R ITY 2. Issue a Serv er S S H command wit h t he Enable parameter .
Chapter 3: Operations 27 T o enable both T elnet and SSH connections: Issue a Server Security command, indicating Encrypt=SSH,None. Telnet CLI mode While you are connected to an attached serial device, you may enter CLI mode and enter CCM commands. T o enter or exit CLI mode when connected to a serial device: 1 .
28 CCM840/1640 Installer/User Guide - or - If you initiated the device session with a Connect command, enter CLI mode and issue a Disconnect command. DIS CON N EC T - or - Allow the port to time-out due to inactivity. In this case, a notification message is issued and the serial CLI session returns to CLI mode.
Chapter 3: Operations 29 T o change a user ’ s con fi guration information: Issue a User Set command. U S E R S ET < username > [ P AS SWORD=< pwd >] [ S S H KEY=< key fi le >] [F TP I P=< ftpadd >] [ KEY=< sshkey >] [A C CE S S=< access >] You may change your own password at any time.
30 CCM840/1640 Installer/User Guide For more information, see Show User command in Chapter 5. Access rights and levels Most CCM commands require the user to have access rights to use the commands. The access rights for each CCM command are listed in Chapter 4.
Chapter 3: Operations 31 A user ’ s access level may be used for preemption. For example, assume User A is connected to a port. User B tries to connect to the same port. If User B has an access level equal to or greater than User A ’ s access level, then User B will be given the option of preempting User A.
32 CCM840/1640 Installer/User Guide The RADIUS server definition values specified in CCM commands must match corresponding values configured on the RADIUS server. On the RADIUS server, you must include CCM-specific information: the list of valid users and their access rights for the CCM.
Chapter 3: Operations 33 Y ou must spec ify the server ’ s IP address, t he U D P port to be used and a “ sec ret ” t o be used. Y ou must also specify a user- right s attribut e value that matches a value in the RAD I U S server ’ s dictionary .
34 CCM840/1640 Installer/User Guide A locked-out user will remain locked-out until the specified time elapses, the CCM is power-cycled or the user is unlocked by an administrator with the User Unlock command. A user with the ADMIN access level may unlock all users except a user with the APPLIANCEADMIN level.
Chapter 3: Operations 35 Port History Mode Commands Command Description B ottom B sets the view location to the bottom of the fi le minus 23 history display lines, if available. C lear C clears the port history buffer . N ext N increments the current history display line by the number of lines per page and outputs a new history display page.
36 CCM840/1640 Installer/User Guide T o access port history mode: Issue a Port History command. PO R T HIS T O R Y The PORT HISTORY > prompt appears.
Chapter 3: Operations 37 Managing the CCM Using SNMP The CCM provides a set of commands that create and manage SNMP structures for use by third-party network management products.
38 CCM840/1640 Installer/User Guide T o add or delete SNMP management entity addresses: 1 . T o add an S N M P management entit y address, issue a Server S N M P Manager command wit h the Add parameter and the management entit y ’ s I P address. Y ou may de fi ne up t o four S N M P management entit y addresses, using separate commands.
Chapter 3: Operations 39 - or - T o disable all S N M P t raps, issue a Server S N M P Trap command with t he Disable and A ll paramet ers. In this c ase, the numbered list is not display ed. SERVER SNMP TRAP DISABLE ALL For more information, see Server SNMP Trap command in Chapter 5.
40 CCM840/1640 Installer/User Guide A t t he c on fi rmation prompt , press Y to co n fi rm or N t o canc el. When the copy operation oc curs, all previously de fi ned st rings on t he port to which y ou are c opying will be replaced.
Contents Accessing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Entering Commands . . . . . . . . . . . . . . . . . . . . . . . . 43 Understanding Conventions . . . . . . . . . . . . . . . . . . 44 Command Summary . . . . . . . . .
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Chapter 4: Using CCM Commands 43 Chapter 4: Using CCM Commands Accessing the CLI You may access the CLI in three ways: using the Telnet CLI, using the serial CLI or entering the CLI access character during a session to a serial device. When the CLI is accessed, its prompt appears (>), indicating you may type a command.
44 CCM840/1640 Installer/User Guide When commands take effect Each command is completely processed before the next command may be entered. Some commands prompt for confirmation before they are processed. In these cases, you must confirm or cancel by entering Y or N respectively.
Chapter 4: Using CCM Commands 45 In this case, both SERVER and REBOOT are positional commands. In most cases, one or more spaces separate positional commands, positional parameters and keyword parameters. For most positional commands, positional parameters or keyword parameters, you only need to enter the first three characters.
46 CCM840/1640 Installer/User Guide In the following example, there are spaces between BAUD, the equal sign and the value 57600. Spaces are not permitted between keyword parameters and their values.
Chapter 4: Using CCM Commands 47 CCM Command Summary (Continued) Command Description, Access Right and Access Level Port Alert Delete Deletes one or more port alert strings. Access right: SCON or PCON Access level: ADMI N or APPLIANCEADM I N Port Break Sends a break signal to the attached device.
48 CCM840/1640 Installer/User Guide CCM Command Summary (Continued) Command Description, Access Right and Access Level Server Set Changes CCM addresses. Access right: SCON Access level: APPLIANCEADMI N Server SNMP Enables/disables UDP port 1 6 1 SNMP pr ocessing.
Chapter 4: Using CCM Commands 49 CCM Command Summary (Continued) Command Description, Access Right and Access Level Show Server SNMP Displays SNMP con fi guration information. Access right: SMON Access level: ADMI N or APPLIANCEADM I N Show User Displays user con fi guration and session information.
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Contents Connect Command . . . . . . . . . . . . . . . . . . . . . . . . . 53 Disconnect Command . . . . . . . . . . . . . . . . . . . . . . . 53 Help Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Port Commands . . . . . . . . . .
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Chapter 5: CCM Commands 53 Chapter 5: CCM Commands Connect Command The Connect command establishes a connection from the CCM serial CLI port to a device attached to another port on that CCM. If the specified port is already in use, you will receive an error message.
54 CCM840/1640 Installer/User Guide Help Command Parameter Parameter Description < command_name > Command name. Default: Displays list of all commands Examples The following command displays information about the Show Server CLI command. help sho ser cli The following command displays a list of all commands.
Chapter 5: CCM Commands 55 Port Alert Add Command Parameters Parameter Description < port > Port number in the range 1 -8 for a CCM840 or 1 - 1 6 for a CCM1 640. < string > 3-32 character string. Port Alert Copy command The Port Alert Copy command copies the alert strings from one port (from_port) to another (to_port).
56 CCM840/1640 Installer/User Guide Syntax PORT < port > ALERT DELETE Port Alert Delete Command Parameter Parameter Description < port > Port number in the range 1 -8 for a CCM840 or 1 - 1 6 for a CCM1 640. Example The following command deletes defined alert strings from port 3.
Chapter 5: CCM Commands 57 When you are in port history mode, you may issue the following commands. Port History Mode Commands Command Description B ottom B sets the history view location to the bottom of the fi le minus 23 history display lines, if available.
58 CCM840/1640 Installer/User Guide Port Set command The Port Set command changes CCM port settings in the CCM configuration database. At least one keyword parameter and value must be specified. For more information, see Configuring Serial Port Settings in Chapter 3.
Chapter 5: CCM Commands 59 Port Set Command Parameters (Continued) Parameter Description FL OW=< signal > Flow control signal. For hardware fl ow control, be sure the contr ol signals are correctly wired, or data loss may occur . The fl ow control signal cannot also be used for power status monitoring.
60 CCM840/1640 Installer/User Guide Example The following command sets a baud rate of 57600 and enables XON/XOFF flow control on port 2. > port 2 set baud=57600 flow=xonxof Quit Command The Quit command terminates the current CCM session and terminates your Telnet connection to the CCM.
Chapter 5: CCM Commands 61 Server Command Summary (Continued) Command Description Server Security Speci fi es the authentication mode and lock-out. Server Set Changes CCM addresses. Server SNMP Enables/disables SNMP processing. Server SNMP Community De fi nes read, write and trap community strings.
62 CCM840/1640 Installer/User Guide Server CLI Command Parameters (Continued) Parameter Description CHAR=^< char > CLI access character in the range A thr ough _ (underscore) . (The allowable ASCII range is Ø x4 1 - Ø x5F and Ø x6 1 - Ø x7 A .
Chapter 5: CCM Commands 63 You will need a TFTP server. Download the latest FLASH image. Save the image file to the appropriate directory on the TFTP server.
64 CCM840/1640 Installer/User Guide Server PPP Command Parameters Parameter Description DISABLE Disables the PPP server . ENABLE Enables the PPP server . L OCALI P=< local_ip > IP address to be used to connect the CCM over the PPP connection. Must be on same subnet as REMO TEIP address.
Chapter 5: CCM Commands 65 Server RADIUS Command Parameters Parameter Description PRIMARY Indicates the primary RADIUS server is being de fi ned or deleted. SECOND ARY Indicates the secondary RADIUS server is being de fi ned or deleted. IP=< radius_ip > IP address of the R ADIUS authentication server .
66 CCM840/1640 Installer/User Guide Server Security command The Server Security command specifies how authentication will be performed and whether Security Lock-out is enabled. You may also enable/disable SSH connections, plain text Telnet connections or both.
Chapter 5: CCM Commands 67 Server Set command The Server Set command changes CCM address information. If you change the IP address, you are prompted to confirm or cancel a CCM reboot to effect the change (changing the mask or gateway address doesn ’ t require a reboot).
68 CCM840/1640 Installer/User Guide Access right: SCON Access level: APPLIANCEADMIN Syntax SERVER SNMP COMMUNITY [READCOMM=< name >] [WRITECOMM=< name >] [TRAPCOMM=< name >] Server SNMP Community Command Parameters Parameter Description READCOMM= < name > 1 -64 alphanumeric character read community name.
Chapter 5: CCM Commands 69 Server SNMP Trap command The Server SNMP Trap command enables or disables SNMP traps. When you issue this command with the Enable parameter, the CCM displays a numbered list of all currently disabled traps.
70 CCM840/1640 Installer/User Guide Server SNMP Trap Destination command The Server SNMP Trap Destination command defines or deletes destinations for enabled SNMP traps. Once you define destinations for enabled SNMP traps, when a trap occurs, the CCM will generate SNMP trap messages to each defined SNMP trap destination.
Chapter 5: CCM Commands 71 Server SSH Command Parameters (Continued) Parameter Description AUTH=< auth > SSH authentication methods. Y ou must enter the entire value; abbreviations are not permitted. V alid values are: PW Password authentication.
72 CCM840/1640 Installer/User Guide Show Port Command Parameter Parameter Description < port > Port number . Default = your port ALL Displays information about all ports. NAMES Displays only port numbers and names. If a port has not been given a name with a Port Set command, the default name is displayed.
Chapter 5: CCM Commands 73 Show Port Alert command The Show Port Alert command displays a port ’ s alert strings. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW PORT < port .
74 CCM840/1640 Installer/User Guide Show Server Command Display Fields (Continued) Field Content UDP Network UDP statistics, including in, out, errors and no port events. BOO T BIOS/Bootstrap version, date and time. APP Application version that is running, plus its date and time.
Chapter 5: CCM Commands 75 Show Server RADIUS command The Show Server RADIUS command displays the current CCM RADIUS settings that were configured with the Server RADIUS command.
76 CCM840/1640 Installer/User Guide Show User command The Show User command displays information about one or all users. Access right: SMON Access level: ADMIN or APPLIANCEADMIN Syntax SHOW USER [< username >|ALL] Show User Command Parameter Parameter Description < username > Username.
Chapter 5: CCM Commands 77 A Show User All command display includes the information in the following table. Show User All Command Display Fields Field Contents User Username. Pass YES if user has a password de fi ned, NO if not. Key YES if user has an SSH key de fi ned, NO if not.
78 CCM840/1640 Installer/User Guide Syntax USER ADD < username > [PASSWORD=< pwd >] [SSHKEY=< keyfile >] [FTPIP=< ftpadd >] [KEY=< sshkey >] [ACCESS=< access >] User Add Command Parameters Parameter Description < username > 3- 1 6 alphanumeric character username.
Chapter 5: CCM Commands 79 The following command adds the username JDoe and gives that user the Appliance Administrator access level, which enables access to all ports and CCM commands. > user add JDoe access=applianceadmin User Delete command The User Delete command removes a username entry from the CCM user database.
80 CCM840/1640 Installer/User Guide User Set command The User Set command changes a user ’ s configuration in the CCM user database. For more information, see Managing Users , Connecting to devices using SSH and Access rights and levels in Chapter 3.
Chapter 5: CCM Commands 81 User Set Command Parameters (Continued) Parameter Description ACCESS=< access > Valid values for access levels are: (Continued) ADM IN PALL, USER, SMON, PCON and BREAK access rights. APPLIANCEADMI N PALL, USER, SCON, SMON , PCON and BREAK access rights.
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Contents Appendic e s Appendix A: Technical Specifications . . . . . . . . . . 85 Appendix B: Device Cabling . . . . . . . . . . . . . . . . . . 86 Appendix C: Ports Used . . . . . . . . . . . . . . . . . . . . . . 90 Appendix D: Technical Support . .
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Appendices 85 Appendices Appendix A: Technical Specifications The following table lists the CCM technical specifications. CCM Product Speci fi cations Device Ports Number 8 (CCM840); 1 6 (CCM1 640) T ype Serial ports Connectors Serial port RJ-45 Network Connection Number 1 T ype Ethernet: IEEE 802.
86 CCM840/1640 Installer/User Guide Appendix B: Device Cabling Each CCM serial port has an RJ-45 connector for attaching a serial device. The following table lists the pin assignments.
Appendices 87 Figure B.2: Cable Pin Assignments for RJ-45 to PC DB-9 Figure B.3: Cable Pin Assignments for RJ-45 to Modem DB-25.
88 CCM840/1640 Installer/User Guide RJ-45 modular adaptors and cables Modular adaptors are available from Equinox to convert RJ-45 modular jacks to standard pinout configurations. These modular adaptors, when used with 8- wire cables, provide the functions shown in Figures B.
Appendices 89 If you choose to use a non-Equinox reversing cable, make sure the cable is reversing, as shown in Figure B.4. Figure B.4: 8-wire RJ-45 Reversing Cable You may also order a Rack Mount Shelf.
90 CCM840/1640 Installer/User Guide Appendix C: Ports Used The following table lists the UDP and TCP port numbers used by the CCM. The values assume a default CCM configuration; some values are configurable. Ports Used by CCM Port T ype and Number Used for T CP 22 SSH2, if enabled.
Appendices 91 Appendix D: Technical Support Our Technical Support staff is ready to assist you with any installation or operating problems you encounter with your Equinox product. If an issue should develop, follow the steps below for the fastest possible service: 1 .
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LIMITED WARRANT Y Equinox w arrant s t hat the Product(s ) shall be free from manufact uring defect s in materials and w orkmanship for a period of fi v e (5) years from the date of deliv ery provided that the Product was properly installed and used.
590-364-00 1B For T echnical Support: Equinox Systems One Equinox W ay Sunrise, Florida 3335 1 USA Tel: 954.7 46.9000 Email: support@equinox.com www.equinox.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avocent CCM840 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avocent CCM840 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avocent CCM840 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avocent CCM840 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avocent CCM840, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avocent CCM840.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avocent CCM840. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avocent CCM840 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
