Manuale d’uso / di manutenzione del prodotto one-X del fabbricante Avaya
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Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide 16-300700 Issue 3 May 2007.
Contents Notices ..................................................................................................... 5 Introduction to the 9630/9630G IP Telephone ...................................... 7 Overview ....................................
Conference Calls ................................................................................... 17 Setting up a conference call ................................................................................... 18 Adding a person on hold to a conference call .
Contents 4 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
6 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Introduction to the 9630/9630G IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
Name Description Message Waiting Indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Missed Call Indicator The icon on the Call Log button is illuminated when you have missed calls.
for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. You can also select a line without scrolling by pressing the corresponding line button.
• Screen & Sound Options • Advanced Options Call Settings includes choices for automatically displaying the Phone screen when you get an incoming call or when you place a call, turning call timers on or off, controlling how Redial works, turning Visual Alerting on or off, and more.
Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings.
Turning button click sounds on and off 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Button Clicks. 7. Press Change or OK to turn sounds on or off.
Changing the language 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Language.... 7. Select a display language. 8. Press Select or OK .
Features menu The Features menu gives you access to advanced telephony features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial buttons. Directory allows you to dial other users on your system by name. You can use Send All Calls and Call Forward to have your incoming calls sent to other numbers.
Go to Phone Screen on Ringing option enabled, you must press Phone to choose a line or view call options. Answer an incoming call in one of the following ways: • If you are not on another call, lift.
Redialing a number 1. From the Phone screen, press Redial . Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call . Note: See Setting Redial Options for information on redial settings.
Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. When the Forward button light is on, one or more of the forwarding features are active.
Conference Calls You can use conference calls to speak with up to five people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
Dropping a person from a conference call This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person. 1. From the Phone screen, select your active call. 2. Press More then Details . 3. Select the person you want to drop.
Viewing Contacts details 1. Press Contacts . 2. Select the contact you want to view. 3. Press Details to see all information available for that contact. Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts . 2. Press New .
Deleting a contact 1. Press Contacts . 2. Select the contact you want to delete. 3. Press More > Delete . 4. Press Delete again to confirm. Note: If you press Cancel prior to pressing Delete , your contact information will not be removed. Call Log You can use the Call Log to view lists of your outgoing, answered, or missed calls.
from the call log. However, if you are viewing the All Calls list, pressing Clear All deletes all calls from the call log. 1. Press Call Log . 2. Select the list you want to delete. 3. Press More > Clear All to delete all of the entries in the list you are viewing.
Logging out of your telephone 1. Press Avaya Menu . 2. Select Log Out. 3. Press Log Out or OK . 4. Press Log Out again to confirm. About Logging In to Your Telephone Issue 3 May 2007 23.
Logging out of your telephone 24 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide.
Index A Avaya Menu about................................................ 9 button click sounds ........................ 12 error tones ..................................... 12 text size ......................................... 12 B Bridged Calls about.
I Incoming calls answering ...................................... 14 directing to multiple telephones ..... 14 forwarding ...................................... 17 ignoring .......................................... 15 sending directly to voicemail...
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avaya one-X è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avaya one-X - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avaya one-X imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avaya one-X ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avaya one-X, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avaya one-X.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avaya one-X. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avaya one-X insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
